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Monster.com Resume Service Review [Cost + Customer Reviews]
Monster is rated 50/100 by the career pros at Find My Profession. Read Jeff Taylor customer reviews, cost, pros/cons, and more!
Your resume is an important part of the job search. It could very well be the thing that sets you apart from your competition.
This also means that a subpar resume can set your job search back months.
Today we will be reviewing Monster.com and their resume writing services.
We have taken a deep dive into the customer reviews, cost, resume samples, and writer credentials at Monster Resume. Our overall rating for Monster.com is 50/100.
Monster.com Resume Service Score
Best monster.com alternatives.
Our goal is to help you find the best resume service that will fit your needs and advance your career.
We’ve researched and provided detailed reviews for several alternatives below if Monster’s resume services don’t align with your requirements.
Take a look at our highest-ranked service, Find My Profession. You’ll also find ResumeZest, Storeyline Resumes, and TopResume on the list.
About Monster Resume
Jeff Taylor created Monster.com in 1999. This is when the Monster Board and Online Career Center joined forces.
In recent years, Monster began offering resume writing services. This was a logical addition for a website that already has thousands of job seekers visiting it each day.
Our review includes the pros and cons of working with Monster’s resume service, not the job board.
Let’s dive right into some of the pros and cons when it comes to working with Monster Resume.
Monster.com Resume Pros vs Cons
As with any company, there are pros and cons. It’s up to you to determine what is a “must-have” and what things you can live without.
- 3,000+ customer reviews on reliable third-party review sites.
- Affordable resume services coming in at $129 – $349.
- 2 – 5 business day turnaround time is faster than most services.
- 60-day 100% satisfaction guarantee on all resumes.
- No industry-recognized resume writing certifications.
- Over 1,000 1-star customer reviews on Trustpilot alone.
- Website provides no tangible information about the resume writers.
- No phone consultation is offered to resume clients.
If you are looking for a resume writing service, Monster is a good option, but it is worth exploring other alternatives to find the best fit for your needs.
One such alternative is Find My Profession , which has a rating of 4.9/5 stars from 900+ previous clients, a quick turnaround time, and a 60-day interview guarantee. However, Find My Profession differs from Monster.com in that they are transparent about their writers (and their certifications), and all resumes include a phone consultation with your assigned writer.
Monster.com Customer Reviews
Our Certified Professional Resume Writers have rated Monster Resume a 50/100. Additionally, Monster has received customer reviews of 2.8/5 on Trustpilot, 3.6/5 on ConsumerAffairs, 2.25/5 on Sitejabber, and 1/5 on BBB with an A+ rating. Most of these reviews are about their job board; we’d like to be able to find some more Monster resume reviews.
Trustpilot shows 3,512 reviews with an average rating of 2.8/5. This is far below what a quality resume service should be receiving. It’s even more disappointing that over 1,900 of the reviews are 1-star and 2-stars.
ConsumerAffairs shows 197 reviews with an average rating of 3.6/5. Many customers complained about constantly receiving spam emails from “placement” agencies. Apparently, Monster was giving out their private information.
Sitejabber shows 107 reviews with an average rating of 2.25/5. More than 70% of the customers were unhappy with the service. To make matters worse, Monster didn’t deem it necessary to address ANY of the complaints.
Better Business Bureau shows 6 customer reviews with an average rating of 1/5. They’ve closed 12 complaints in the last 12 months. That said, it’s unclear how a company with an A+ rating ended up with 1/5 stars.
As with anything, it’s important to take each review with a grain of salt. Additional research should be done beyond reading the reviews that are found online.
How Much Does Monster Resume Cost?
Monster.com’s resume packages cost $129 – $349. This is very affordable compared to most services; however as the reviews show, you get what you pay for.
There are three packages to choose from – Basic ($129), Deluxe ($189), and Premier ($349).
The main difference between the three packages has to do with the types of services that you receive.
- The Basic package includes a custom resume to be delivered in 5 business days ($129).
- The Deluxe package includes a custom resume plus a cover letter for one target job to be delivered in 5 business days($189).
- The Premier package includes a custom resume, cover letter, and LinkedIn profile makeover – all to be delivered in 2 business days ($349)
For the most accurate and up-to-date details on package pricing at Monster Resume, we recommend that you visit their website directly.
Monster.com Resume Sample
We wanted to see what the resume quality of Monster looked like so we took a look at some of the resume samples featured on their website.
We’ve attached a Monster resume sample for you to review (first page only). Below, we share some of the things that we liked, and what we disliked about this resume.
- Target title is clearly defined and highlighted at the top of the resume.
- Includes relevant projects and internships that the candidate held.
- Has color and shading that provides visual appeal.
- Contained lots of keywords that are relevant for the target title.
- Content contains and excessive amount of adjectives.
- Too much content for an entry-level resume.
- Includes manager-level positions, making the candidate appear over-qualified.
- Missing relevant coursework completed during degree program.
Monster Resume Writer Credentials
As mentioned above, Monster shares little information about their resume writing team.
They do mention that their writers are:
- Certified (the kind of certification is not mentioned).
- Receive specialized training through their professional development programs.
- They have experience in human resources and recruiting in a variety of industries.
The lack of information is a bummer since the resume writer is going to be doing all the work. Companies with amazing writers like to show off the quality of their team members.
We did some more digging outside of Monster.com and checked out LinkedIn. We searched “resume writer” in Monster employees and couldn’t find any resume writers.
Monster.com Resume Writing Process
Monster Resume follows a straightforward and simple operating procedure for getting your resume written.
Let’s look at the steps taken in Monster’s resume writing process below:
- Choose the Basic, Deluxe, or Premier package and then submit your payment.
- Fill out a detailed questionnaire about your career progression and desired job type.
- Upload your resume (if you have one).
- Monster will assign you a resume writer who has experience in your industry.
- Depending on the package you choose, you’ll receive the first draft in 2 business days or 5 business days.
- Review the draft and provide any feedback you have for your Monster resume writer.
- You only have one revision with your writer so make it count!
If your writer has a question about your questionnaire or resume, they will contact you.
Is Monster Resume Worth It?
Whether or not Monster is worth it is entirely up to you.
Our goal is to provide you with the most transparent and helpful information possible. But, only you know what is best for you and your career.
Here is a summary of our findings on Monster.com written and reviewed by a Certified Professional Resume Writer:
- Customer Reviews: 10/25
- Cost to Value: 10/25
- Sample Quality: 15/25
- Writer Credentials: 15/25
- Total Score: 50/100
As a reminder, we highly recommend reviewing 2-3 services before making a final decision.
If you’re in need of a resume writing service, we suggest checking out Find My Profession . With a team of experienced reverse recruiters and a commitment to customer satisfaction, Find My Profession can help you find your dream job. And with a perfect score of 100/100, you can trust that you’ll be in good hands!
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Monster Resume Writing Service Review
Is monster resume writing service worth it review & tips.
When job search doesn't go as smoothly as expected, many professionals consider resume writing services. An experienced resume writer can improve your old document or create a new one for you from scratch, helping you land more interviews.
Yet, it is important to find a reliable resume service if you want your job search to be a success. To help you choose, today we will review one of the most popular resume writing services - Monster.com.
Monster is a platform where job seekers can apply for open positions and find helpful career building tips. They also offer cover letter and resume writing services, which is convenient - you don't need to look for resume writers elsewhere. Read this Monster resume review before placing an order, so you can know what to expect from the company.
Are you looking for a fast and reliable resume writing service? ResumePerk offers personalized, achievement-driven resumes with 24-hour delivery. Your assigned writer will prepare a custom resume written with your target job in mind. Speak to your writer anytime during the resume writing process to set expectations and discuss the details. Plus, our agency offers free, unlimited revisions until you are 100% satisfied.
What can job-seekers find on Monster?
Monster is a job board where you can browse new career opportunities. By using advanced search, you can look for job openings by title, skills, location, and other parameters. The platform also allows you to upload your resume to get found by employers.
The website also offers career advice and tips about job search, resume writing, and professional development. There are also plenty of resume samples and templates for different industries, so you could get inspired to prepare your resume.
Monster resume writing service is a relatively new feature, although many job-seekers have already tried it and left their feedback. Let's have a closer look at their services and process.
About Monster resume writing services
Pricing .
The company offers resume, cover letter, and additional services that come in three packages. The cheapest Monster resume is $149, which includes a resume alone with a 5-day delivery. The most advanced Premier package is $349. At this price, you will receive a resume, cover letter, and LinkedIn profile makeover in 2 days.
As you see, a Monster resume is not free. Although, if you are looking for free tips and resources, you can take advantage of their blog which has plenty of guidance for writing resumes in different industries.
Features
Monster company has over 20 years of industry expertise, and they leverage it to prepare resumes for a variety of fields. As the website says, all resumes are customized to show off your skills and expertise. Plus, they offer a 60-day satisfaction guarantee, which means they will rewrite your resume for free if you're not happy.
Other resume writing services include cover letter writing and LinkedIn profile completion. Yet, they are available only if you purchase the most expensive package, and there isn't an option to order them separately.
Writers
Monster states that all their resume writers are certified and completed professional development programs. Yet, they do not specify what exact certifications their writers hold. The resume writing field has plenty of certifications, each of which means different levels of proficiency.
Writers also have expertise in human resources and recruitment, which is sure an advantage, as they understand how potential employers scan resumes and what matters most to them. It isn't clear, though, where the writers are located and where they gained expertise.
How Monster resume writing services work
The resume writing process is a point to consider when you choose a professional to prepare your documents. Here's how everything works on the Monster platform:
- Choose your package and pay for a resume service.
- Complete a lengthy questionnaire to tell about your education, skills, and career history. You'll also be asked to provide your old resume.
- The system will match you with a qualified resume writer who will get in touch if they have questions about your background. You'll receive the first draft according to the deadline you've chosen.
- Review your professionally written resume and ask for a revision if necessary. Note that you'll have only one revision for the Monster resume.
As you see, the process is fully remote and involves little collaboration between you and the writer. If this is what you prefer, then you might want to consider this service.
What customers say about Monster
Customer reviews are a great source of information for choosing any product or service. On the internet, there are plenty of reviews of the Monster website. Taking a look at some reviews will help you understand more about how the company works, writers' qualifications, and what to expect.
Monster resume service is quite popular among customers, so you can find lots of reviews and feedback on independent review websites. For example, TrustPilot has 8,753 reviews with a 3.2/5 average rating. This isn't the best rating for a resume writing service, as many similar companies have a 4/5 rating and above.
There are both good and negative Monster resume service reviews. Some customers mention good customer service and note that the resume was great and worth the service cost . Others report receiving a subpar resume that didn't meet their expectations and had errors. All in all, be sure to be a bit skeptical when reading reviews as you never know who these reviews come from.
Pros and cons of using Monster to write your resume
Now that we have covered the main features of Monster resume writing service, here is a summary of the main advantages and disadvantages:
- Monster.com is a trusted, reliable company with 20+ years of experience. It also has an inbound job board, so you can get your resume written and distributed.
- Affordable prices. Monster resume packages vary from $149 to $349, which is cheaper than most executive resume writing service companies.
- Convenient remote process. You complete a questionnaire, send an old resume and receive a brand-new document. This remote cooperation is convenient for busy professionals.
- 60-day satisfaction guarantee. If you're not happy, they'll rewrite it for free.
- The mobile app is available. You can download the app and check updates for your newly written resume, apply for jobs, and more.
- Free helpful resources - resume templates and examples, and blog articles on career development and job search.
- Packages are not customizable. In other words, you cannot order a cover letter separately, only as an addition to your custom resume.
- No information about writers' credentials, their certifications, and the specialized training they've completed to work on resumes.
- Some customers gave this service one or two stars on Trustpilot and other third-party review websites.
- When you order a resume or other services, you only get one free revision, which might be not enough in some situations.
- The company has no phone number available or live chat, so it might be difficult to get in touch with them urgently.
Monster resume service: The bottom line
Monster is an established global company where job-seekers can apply for jobs, post a resume and find free helpful career tips and guidance. It also offers custom resume writing services from certified writers and professionals in recruitment.
Prices are quite affordable and the process is quick - you can get your documents in just 2 days. On the flip side, it is difficult to check writers' credentials. Plus, they offer limited revisions and resume packages (such as the basic package or Career Evolution) lack flexibility.
To top it off, we recommend comparing at least 3-4 resume writers, considering their pricing and features to choose the best service provider for your needs.
Choosing a resume writing service: 6 tips
If you are looking for a reliable resume writer at the moment, take these tips into account to find a company that will meet your expectations:
- Research and review. Research several resume writing companies, and compare their terms of service and reviews from clients. Ask around - chances are that a former coworker or a friend can recommend someone. Check reputable third-party websites, for example, TrustPilot and Google Reviews, for helpful insights.
- Review resume examples. Request examples of previous work from the company. Review these examples to get an idea of their writing style, formatting, and the quality of the document in general. Take a look at the template and readability, and ask if the templates they use are optimized for ATS, otherwise, your resume might get tossed. If possible, request examples written for your target industry.
- Ask about guarantees. Guarantees aren't usually the first thing that comes to mind, but do yourself a favor and ask if the company offers satisfaction with their services and if they return your money if something goes wrong. For example, at ResumePerk, we offer free unlimited revisions for 14 days after delivery. Moreover, we issue refunds if we haven't completed your order on time.
- Check the writers' qualifications. It is best not to work with freelancers you found online if you cannot check their expertise. When choosing a resume service, ask how many years of experience their writers have and if they hold a CPRW (certified professional resume writer) or similar certification. Consider their expertise in your specific field as well - a writer specializing in federal resumes is unlikely to create a stellar marketing manager resume for a digital agency.
- Consider the cost and value. Do not choose the cheapest services available, as you might get a substandard quality. Instead, compare the prices of different providers and evaluate what you will receive. What exactly does your package include? How many revisions do they allow? Thus, you will get the best value for your investment.
- Find out how the writing process works. The process is different with various companies - some will ask you to complete a questionnaire while others might schedule a phone call. Ask how exactly they work and see if this is comfortable for you. Consider their customer service and communication as well. Do they have an instant live chat or a toll-free phone? Good customer service often indicates a great, reliable company.
Using resume builders or AI tools to update your resume cannot compare to the value that an experienced resume writer can bring. Take some time evaluating various resume service providers to choose the optimal process and quality of writing. Whether you choose to order a Monster resume or opt for a different company, we wish you good luck in your job search!
Accelerate your job search with professional help
ResumePerk is a resume writing service with 14+ years of expertise and an extensive team of in-house writers. We prepare custom resumes for every industry, including tech, hospitality, accounting and finance, healthcare, business management, and federal, to name a few. With the help of a pro writer, you can cut weeks or even months of your job search.
You'll work one-on-one with an expert writer, and can get your documents done in just 24 hours! Contact us to find out more and get a personalized discount.
Our experienced writers can create a powerful resume suitable for each position. However, you may also request a specific resume depending on the job you are applying for, thus it will be tailored individually for your profession:
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