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13 Office Manager Resume Examples - Here's What Works In 2024

Office managers keep businesses running through their prowess with organization, communication, and attention to detail, making them a vital part of operations everywhere. to help you craft an eye-catching resume that will stand out to hiring managers recruiting for an office manager position, this guide will review four types of office manager resume templates. at the bottom, we’ll look at key skills and action verbs to incorporate in your resume..

Whether on the front end or the back end, office managers are a critical part of handling the inner workings of businesses on a day-to-day basis. Having an interest in details, a penchant for accuracy, and familiarity with technical tools will all serve you well as an office manager. Office managers could work in a number of industries, from medical offices to hotel offices to factories. There are skills between office manager positions that are transferable, including attention to detail, teamwork, and leadership, meaning you should be able to comfortably change industries once you’ve gained experience. Some hard skills will also transfer, including Quickbooks or Microsoft Access, operating office machinery, and handling incoming customer or client contacts. Other skills or tools relate more directly to specific industries, such as medical coding software, Oracle PeopleSoft, and transcription software, and these won’t be as transferable. The type of office manager position you’re applying for is thus the first clue as to the kind of skills you should include. In this guide, we’ll review four templates for office managers in different industries to give you a solid starting point, followed by examples of skills and action verbs you should emphasize.

Office Manager Resume Templates

Jump to a template:

• Office Manager
• Dental Office Manager
• Medical Office Manager
• Front Office Manager
• Office Administrator
• Business Office Manager
• Assistant Office Manager
• Construction Office Manager

Jump to a resource:

• Keywords for Office Manager Resumes

Office Manager Resume Tips

• Action Verbs to Use
• Bullet Points on Office Manager Resumes
• Related Administrative Resumes

Get advice on each section of your resume:

Template 1 of 13: Office Manager Resume Example

As an office manager, you're responsible for overseeing the day-to-day operations of an office, ensuring that everything runs smoothly and efficiently. In recent years, office managers have become more important as companies recognize the value of a well-run office in improving productivity and employee satisfaction. That's why having a solid resume is important to showcase your organizational, leadership, and problem-solving skills tailored to this specific industry. When companies look for an office manager, they're seeking someone with strong communication and multitasking abilities, as well as someone who can manage a team and implement effective systems and policies. Your resume should showcase these skills and illustrate how you've excelled in previous roles.

We're just getting the template ready for you, just a second left.

Tips to help you write your Office Manager resume in 2024

   highlight relevant experience.

As an office manager, you've likely gained experience in a variety of areas. On your resume, emphasize the roles and projects that are most relevant to the office manager position, such as managing teams, overseeing budgets, and implementing new office procedures.

   Showcase your software skills

Office managers are often responsible for using various software programs to streamline office processes. Be sure to outline your experience with popular office management tools like Microsoft Office Suite, project management software, and any industry-specific software like accounting or HR systems.

Skills you can include on your Office Manager resume

Template 2 of 13: office manager resume example.

Office managers handle a range of duties depending on their industry. In general, hiring managers will be looking for particular technical skills that align with the duties you’ll be performing. You can help your experience stand out by including a skillbank that lists the relevant software you have familiarity with. Additionally, if you have been promoted internally to an office manager position before, you should reference your previous positions to show your aptitude for the work.

   Uses a skillbank to highlight technical office management skills

Office managers are expected to have a toolkit of technical skills. Aside from integrating your skills throughout your resume (in the form of bullet-pointed accomplishments that work in the tools you are familiar with), you should include a skillbank at either the bottom or the side of your resume to emphasize the technical skills or particular software that you have expertise with.

   Shows steady internal promotions

Being able to demonstrate your ability to work hard and excel as an office manager is the whole point of your resume; as such, including any relevant internal promotions you’ve earned will help you stand out to hiring managers. It not only helps assert that you know what the position requires, it also serves to indicate that you are a dedicated worker who will go above and beyond for their company.

Template 3 of 13: Dental Office Manager Resume Example

As a Dental Office Manager, your role is incredibly important, overseeing the daily operations and ensuring a seamless patient experience. With this job, the key is to be organized, detail-oriented, and skilled in managing both tasks and people. Recently, the dental industry has started to emphasize digitalization and patient-centered care, so staying up-to-date with these trends is essential. Resumes are crucial in this field, as employers often look for well-rounded candidates with applicable experience and the right skillset to manage a fast-paced office. Your resume should not only emphasize your organizational and communication skills, but it should also showcase your industry-specific knowledge and experience. Let's focus on two recommendations to enhance your Dental Office Manager resume.

Tips to help you write your Dental Office Manager resume in 2024

   highlight dental software proficiency.

Dental offices are increasingly utilizing digital platforms to manage appointments, billing, and records. Be sure to highlight your proficiency in dental software (e.g. Dentrix, Eaglesoft, Open Dental) to show potential employers that you can efficiently navigate and manage these systems.

   Showcase patient relations experience

As a Dental Office Manager, it's crucial to be able to handle patient relations with care and consideration. In your resume, emphasize any experience handling patient concerns, resolving conflicts, and promoting a positive patient experience. Additionally, outline any initiatives you've taken to improve patient relations in previous roles.

Skills you can include on your Dental Office Manager resume

Template 4 of 13: dental office manager resume example.

As the name indicates, dental office managers are specifically experienced with working in a dental office setting. Like medical office managers, they’ll be accustomed to handling patient information and administering paperwork. You should demonstrate your experience with the work by emphasizing appropriate office manager skills and starting each bullet point with a strong action verb.

   Accomplishments include relevant office manager skills

Hiring managers will be looking for experience with overseeing dental offices, insurance verification processes, and working with patient charts. Each one of your accomplishments as an office manager should be directly related to the position. If you have worked in other industries or fields, try to tie in your past work with the duties of an office manager whenever possible.

   Strong action verbs lead each bullet point

By starting each one of your accomplishments with a powerful action verb, you’ll be relating that you have familiarity with the office manager position. Your bullet points should lead with words like “organized”, “conducted”, “managed”, or “calculated” (see below for more examples) to hit home that you’re right for the position.

Template 5 of 13: Medical Office Manager Resume Example

As a Medical Office Manager, you'll be responsible for maintaining a smooth, efficient medical practice that provides quality patient care. This role involves a mix of administrative and medical responsibilities, including managing staff, organizing schedules, and ensuring compliance with healthcare regulations. Recently, we've seen an increased focus on digital transformation in medical practices, with many companies looking for candidates who can navigate electronic health record systems and improve their processes. A well-crafted resume is essential in this competitive field, as it helps you showcase your unique skills and experience that make you a perfect fit for the role. Resumes are particularly crucial in the healthcare industry because they allow you to demonstrate your expertise in dealing with sensitive information, time-sensitive tasks, and the ability to adapt to ever-changing regulations. Essentially, a strong resume can set you apart from other applicants and secure you an interview.

Tips to help you write your Medical Office Manager resume in 2024

   highlight ehr and technology proficiency.

As a Medical Office Manager, you'll likely be working with electronic health record systems, scheduling software, and other medical technologies. Make sure to emphasize your experience and proficiency with these tools, as potential employers will value your ability to streamline their practice and improve overall efficiency.

   Showcase management and leadership skills

Medical Office Managers are responsible for leading a team of administrative and medical staff, so it's essential to highlight your management and leadership experience. Include specific examples of how you've led teams, resolved conflicts, guided staff development, and implemented new processes or initiatives to demonstrate your ability to manage a successful medical practice.

Skills you can include on your Medical Office Manager resume

Template 6 of 13: medical office manager resume example.

Medical office managers will have experience working with patient records, patient scheduling, office finances, and insurance verification, along with a host of other specialized tasks. Accuracy and attention to detail are more important than ever in this role, and so it helps to provide the scope and scale of your background in the medical industry with quantifiable data points and specific skills.

   Includes numerical data points

To indicate the impact you were able to make at your previous employers, or to relate how many patients or staff you’ve worked with, you’ll want to include numerical values in every accomplishment. It makes a much bigger impression to say that you handled payroll for 500 staff members than to state that your responsibilities included timely payroll management.

   Emphasizes skills in the medical industry

While you may have experience in other fields, you should keep the hiring manager focused on your medical office manager background. You can do this by ensuring that your accomplishments consistently reference working with patients and physicians. If you have worked in other fields, aim to reference the transferable skills (such as team management) whenever possible.

Template 7 of 13: Front Office Manager Resume Example

As a Front Office Manager, you play a crucial role in orchestrating the daily operations of the front desk, ensuring a positive guest experience and facilitating collaboration between departments. With the hospitality industry emphasizing a customer-centric approach, companies are seeking Front Office Managers who can effectively manage teams, excel in communication, and implement innovative solutions. A well-crafted resume is key in this competitive field, as it highlights your expertise and relevant skills, proving that you're the right candidate for the job. In recent years, there has been a shift towards integrating technology within the hospitality industry, and companies are increasingly seeking Front Office Managers who can adapt to new platforms and drive efficiency. Your resume is an opportunity to demonstrate your adaptability and showcase your proficiency with relevant technologies.

Tips to help you write your Front Office Manager resume in 2024

   showcase leadership and team management.

As a Front Office Manager, you're responsible for managing and motivating your team to deliver exceptional customer service. Highlight your ability to lead and develop staff, emphasizing your hands-on approach and your success in improving team performance.

   Demonstrate implementation of technology

Showcase your adaptability and familiarity with technology by highlighting specific instances where you've successfully implemented new systems or software to streamline front office operations. Emphasize any positive impact on customer service, staff efficiency, or revenue generation.

Skills you can include on your Front Office Manager resume

Template 8 of 13: front office manager resume example.

Front office managers are focused on staff management, typically in hotel settings or similar scenarios where the daily operations of a business will come down to your expertise. You can make a potent impression by starting your resume with a short summary or introduction. Adding in volunteer work or relevant certifications will further lend to your credibility as being involved in the front office management role.

   Starts with a succinct summary to describe your front office role

As a front office manager, you’ll often be among the first points of contact for clients or customers. First impressions - whether for the business or for yourself - are important, and so it helps to start your resume with a short, succinct summary that conveys your experience, your skills, and, when possible, numerical values to back it up.

   Volunteer work and certifications are included

If you are an active volunteer, then you’ll want to include the pro bono work that you’ve done (along with how many hours you contribute on a regular basis). This helps hiring managers see that you have a commitment to your community’s success. Additionally, any recent certifications that are relevant for office manager work should be listed in a sidebar to give a quick impression of your accredited skills.

Template 9 of 13: Office Administrator Resume Example

An office administrator ensures that an office runs smoothly. In this position, you will make sure all necessary supplies are available, maintain office files, coordinate meetings, support staff with events, organize payroll, etc. It is a very multipronged position so having a wide set of skills would be useful. Recruiters care most about your previous experience in a similar position and the tools and skills you have so make sure you spend extra time on these sections. Take a look at this successful resume sample.

Tips to help you write your Office Administrator resume in 2024

   include any relevant certifications..

Certifications show recruiters that you are passionate about your profession and are willing to go the extra mile to improve your skill set. That drive and effort are very impressive to recruiters so if you have any administration-related certifications like this applicant has, make sure you include them in your resume.

   Find out what tools your prospective employer uses.

Recruiters will be looking closely to see if you have experience using the tools they use. You having experience in the tools they have means your transition into the job will be smoother. Research and find out what tools they use so you can make sure you have listed them. If you aren’t familiar with a specific tool, do a crash course on it before adding it to your resume.

Skills you can include on your Office Administrator resume

Template 10 of 13: office administrator resume example.

An office administrator provides support with clerical duties in an organization. They arrange appointments and meetings, create presentations, keep track of office supplies, and place orders when needed. Office administrators ensure that colleagues follow compliance policies and assign each team member administrative tasks. As an office administrator, you must have problem-solving skills. A good way to highlight this in your resume is by mentioning previous challenges and how you addressed them.

   Emphasize your office management skills.

Even though it seems to be focused on clerical tasks, office administrators have a leadership role. They must oversee their colleagues' performance and ensure they follow corporate compliance, meet deadlines, and work within a budget. That’s why it is relevant to highlight your office management skills in your resume.

   Mention your ability to work with a large administrative team.

In this role, you will be interacting with numerous employees, and that can be overwhelming sometimes. However, a good office administrator knows how to be patient and has excellent interpersonal skills. In your resume, you can mention your experience working with multiple teams. This will help your future employer know that you are capable of team work.

Template 11 of 13: Business Office Manager Resume Example

In this position, you will manage the day-to-day tasks associated with keeping an office running smoothly. Some tasks you can expect include maintaining databases, coordinating office supply delivery and storage, scheduling meetings, processing invoices, etc. Recruiters will expect to see a bachelor’s degree in business, management, or a related field as well as years of experience in the position. Take a look at this recruiter-approved resume sample.

Tips to help you write your Business Office Manager resume in 2024

   create a varied skills list..

This job requires you to complete a wide range of tasks so you should develop a skills section that is equally diverse. This applicant has included a range of capabilities including budgeting, marketing, and event planning.

   Use metrics to elevate your achievements.

Metrics make a resume more digestible and impressive. It is favorable for a recruiter to know exactly how much you saved your company because of your efficiencies, or by what percentage you made certain tasks more efficient.

Skills you can include on your Business Office Manager resume

Template 12 of 13: assistant office manager resume example.

An assistant office manager offers administrative support to the executives and the rest of the office staff. Your tasks may include scheduling meetings and travel, maintaining supplies, assisting with events or projects, handling correspondences, etc. You need to be able to multitask and have a varied skill set. You also need to be personable and have strong interpersonal and communication skills. Take a look at this successful resume sample.

Tips to help you write your Assistant Office Manager resume in 2024

   use action verbs to show your range..

Action verbs are a great way to shape your experience section. Because this position calls for you to do varying tasks, use action verbs that indicate varying tasks and functions. Some action verbs the applicant uses for this purpose include ‘maintained’, ‘developed’, ‘tracked’, and ‘prepared’.

   Include key achievements in your introduction section.

Grab recruiters’ attention from the very beginning of your resume. Because they may not have time to scrutinize the hundreds of resumes they get, it’s advantageous to include impressive achievements and metrics in the introduction section as this applicant has done.

Skills you can include on your Assistant Office Manager resume

Template 13 of 13: construction office manager resume example.

As the name suggests, this is an office manager who works in a construction company. You will complete the same administrative tasks any other office manager would complete, such as filing, handling correspondence, scheduling meetings, etc. However, you may also have construction-specific tasks to complete such as managing project budgets and schedules, hiring and communicating with foremen and other construction stakeholders, evaluating subcontractor bids, etc. Your resume needs to show a background in and understanding of the construction industry and also needs to show your experience doing administrative tasks. Here is an example of a successful resume sample.

Tips to help you write your Construction Office Manager resume in 2024

   create a construction-specific skills list..

Your skills list should not read like a general office manager’s skill list. There are certain skills pertinent to construction that you should include. Relevant skills that this applicant has included are renovation, construction safety, and construction.

   Make sure you include ‘construction’ in your resume title.

Recruiters often use ATS resume filters to narrow down the applicant and create a list of the most suitable candidates. Forgetting to simply add the word ‘construction’ to your resume title might cause you to be filtered out.

Skills you can include on your Construction Office Manager resume

As a hiring manager who has worked with companies like Amazon, Google, and Microsoft to recruit office managers, I've seen firsthand what makes a resume stand out. Here are some key tips that will help you create a strong office manager resume that will catch the attention of recruiters and hiring managers.

   Highlight your organizational skills

One of the most important skills for an office manager is the ability to organize and manage multiple tasks and projects. Make sure to highlight specific examples of how you have demonstrated strong organizational skills in your previous roles.

• Managed multiple projects simultaneously, ensuring all deadlines were met and tasks were completed efficiently
• Developed and implemented new filing systems that increased efficiency and productivity by 25%
• Coordinated travel arrangements for executive team, managing budgets and logistics for over 50 trips per year

   Showcase your communication abilities

Office managers often serve as the main point of contact for both internal and external stakeholders. It's important to showcase your strong communication skills on your resume.

• Good communication skills
• Able to talk to people

Instead, provide specific examples of how you have used your communication skills to achieve results:

• Served as the main point of contact for clients, addressing inquiries and resolving issues in a timely and professional manner
• Collaborated with cross-functional teams to develop and implement new processes, ensuring clear communication and buy-in from all stakeholders

   Include metrics to quantify your impact

Whenever possible, use metrics to quantify the impact you had in your previous roles. This helps hiring managers understand the tangible value you can bring to their organization.

• Reduced office supply costs by 15% through strategic sourcing and inventory management
• Improved employee satisfaction scores by 20% through the implementation of new team-building activities and recognition programs
• Managed a budget of $500k, consistently coming in under budget while ensuring all department needs were met

   Tailor your resume to the specific job

While it's important to have a strong foundation for your office manager resume, it's also crucial to tailor it to the specific job you're applying for. Take the time to review the job description and highlight the skills and experiences that are most relevant.

For example, if the job description emphasizes event planning experience, make sure to include any relevant experience you have in that area:

• Planned and executed annual company conference for 500+ attendees, managing all logistics including venue selection, speaker coordination, and on-site support
• Coordinated monthly employee events, including team-building activities, happy hours, and volunteer opportunities

   Demonstrate your technical proficiency

In today's digital age, office managers are often required to have a strong understanding of various software programs and tools. Make sure to highlight your technical proficiency on your resume.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Docs, Sheets, Slides), Slack, Zoom, and Asana. Experienced in managing and troubleshooting office equipment, including printers, copiers, and conference room technology.

If you have experience with any industry-specific software or tools, make sure to include those as well.

   Showcase your leadership abilities

While office managers may not always have direct reports, they often serve in a leadership role within the organization. Highlight any experiences you have leading projects, teams, or initiatives.

• Led a team of 5 administrative assistants, providing training, guidance, and support to ensure smooth operations across multiple departments
• Spearheaded the development and implementation of a new employee onboarding program, resulting in a 30% reduction in time-to-productivity for new hires
• Served as the project manager for a company-wide software migration, coordinating with IT, HR, and department heads to ensure a smooth transition

By showcasing your leadership abilities, you demonstrate to hiring managers that you have the skills and experience to take on additional responsibilities and drive results.

Writing Your Office Manager Resume: Section By Section

  header, 1. use your full name and preferred title.

Your header should start with your full name, including any suffixes like 'Jr.' or 'III'. If you have a preferred title like 'Mr.' or 'Ms.', include that as well. This helps establish your identity and how you'd like to be addressed.

Here's an example of a well-formatted name in an office manager header:

• Ms. Samantha A. Johnson

Avoid nicknames or shortened versions of your name, which can come across as too casual:

• Sam Johnson

2. Include essential contact details

After your name, provide the key pieces of contact information a hiring manager needs to get in touch with you. At a minimum, include:

• Phone number
• Professional email address
• City and state of residence

You can also include a link to your LinkedIn profile if it's up-to-date and relevant to office manager roles. Here's how these details might look:

Ms. Samantha A. Johnson Atlanta, GA | 555-123-4567 | [email protected] linkedin.com/in/samanthajohnson

Avoid providing personal social media accounts, a full mailing address, or multiple phone numbers, which can clutter your header.

3. Use a professional email address

The email address in your office manager header should be professional and easy to read. Ideally, it will include some combination of your first and last name.

Strong email address examples include:

• [email protected]

Avoid using your current work email, which is inappropriate to include. Also steer clear of casual or outdated email addresses:

  Summary

A resume summary for an Office Manager position is optional, but can be a valuable addition if you have extensive experience or are making a career change. It allows you to provide context and highlight key qualifications that may not be immediately apparent from the rest of your resume. However, avoid using an objective statement, as it focuses on your goals rather than what you can offer the employer.

When crafting your summary, tailor it to the specific Office Manager role you're targeting. Emphasize your most relevant skills, experience, and achievements. Be concise and objective, using metrics to quantify your impact where possible. While it's important to include relevant keywords for applicant tracking systems (ATS), avoid overusing buzzwords or soft skills.

To learn how to write an effective resume summary for your Office Manager resume, or figure out if you need one, please read Office Manager Resume Summary Examples , or Office Manager Resume Objective Examples .

1. Highlight your administrative and organizational expertise

As an Office Manager, your ability to keep things running smoothly is crucial. Showcase your skills in areas such as:

• Managing schedules and calendars
• Coordinating meetings and events
• Maintaining records and filing systems
• Overseeing office supplies and inventory

For example:

Efficient Office Manager with 5+ years of experience streamlining administrative processes, managing calendars, and coordinating events for teams of up to 50 employees. Implemented a new digital filing system that reduced paper usage by 30% and improved document retrieval times by 50%.

2. Demonstrate your leadership and problem-solving abilities

Office Managers often serve as the go-to person for resolving issues and ensuring smooth operations. Highlight instances where you:

• Led projects or initiatives
• Trained or supervised staff
• Developed process improvements
• Handled complex situations

Avoid vague or generic statements like:

• Proven track record of leadership and problem-solving
• Excellent communication and interpersonal skills

Instead, provide specific examples:

• Trained and supervised a team of 3 administrative assistants, improving productivity by 20%
• Developed and implemented a new visitor check-in system, enhancing office security and efficiency

3. Showcase your technical skills and adaptability

In today's digital age, Office Managers need to be proficient with various software and tools. Mention your experience with:

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Docs, Sheets, Slides)
• Video conferencing platforms (Zoom, Skype)
• Project management tools (Trello, Asana)

Additionally, highlight your ability to adapt to new technologies and learn quickly. For instance:

Tech-savvy Office Manager adept at leveraging technology to streamline processes. Implemented a new project management tool that increased team collaboration and productivity by 25%. Quickly learned and trained staff on new CRM software, resulting in a smooth transition and minimal disruption to operations.

  Experience

The work experience section is the centerpiece of your resume. It's the first place hiring managers look to understand your career story and judge if you're qualified. In this section, we'll cover the key ways to structure and write your work experience section to impress hiring managers and land more interviews.

1. Highlight office management skills

Office managers wear many hats. In addition to administrative work, they often manage budgets, vendor relationships, and junior staff. Highlight these skills in your resume:

• Managed $500K annual office budget, negotiating 10% savings on recurring software and office supply costs
• Hired, trained and managed a team of 3 office coordinators and 2 receptionists
• Implemented a new e-filing system, reducing paper usage by 30%

In contrast, simply listing responsibilities is less effective:

• Ordered office supplies and snacks
• Coordinated team meetings and events
• Maintained files and records

2. Provide context around your achievements

While it's great to include hard numbers, providing additional context helps the hiring manager better understand the complexity of your work and how it impacted the business. Compare these two bullets:

• Answered 50+ customer calls per day
• Handled 50+ customer calls daily for a 200-person tech startup, solving 90% of issues independently and escalating complex cases to the engineering team

The second example paints a clearer picture by specifying the company size/industry and how this person worked cross-functionally to resolve customer issues.

3. Demonstrate career progression

Hiring managers love to see growth and progression. If you've been promoted, or taken on new responsibilities over time, make that apparent. For example:

Acme Inc., Office Manager, 2018-2022 Promoted from Office Coordinator in 2020 after demonstrating strong leadership and problem-solving skills: - Accomplishment 1 - Accomplishment 2 Previously: Office Coordinator, 2018-2020 - Accomplishment A - Accomplishment B

This approach clearly shows the career trajectory, with key accomplishments tied to each level. The higher-level bullets are also more impactful, signaling that the person took on more responsibility over time.

4. Showcase relevant technical skills

Many office management roles today require knowledge of various software programs. Weave in mentions of the key tools you've used to demonstrate your technical proficiency. For example:

• Administered employee benefits via Workday HRIS for 500+ global staff
• Maintained budget tracking and expense reporting in NetSuite ERP system
• Scheduled executive meetings and travel via Google Workspace and TripActions

This is more impactful than simply listing the software in a skills section, as it provides context for how you used each tool.

  Education

The education section on your office manager resume should be concise yet informative. It's a chance to show hiring managers your relevant training and knowledge. Let's break down the key steps for crafting a compelling education section that will help you land more interviews.

1. Put education at the top if you're a recent grad

If you graduated within the past few years and have limited work experience, consider placing your education section above your work history. This way, hiring managers will see your relevant coursework and achievements first.

Bachelor of Business Administration, 2020 University of California, Berkeley Relevant Coursework: Office Management, Business Communications, Project Management

2. Include relevant coursework and achievements

Mentioning specific courses, projects, or honors related to office management can make your education section more impactful. This shows employers you have the knowledge and skills they're looking for.

Compare these examples:

• Associate of Arts, Business Administration, 2018
• Associate of Arts, Business Administration, 2018 Relevant Coursework: Office Procedures, Business Writing, Bookkeeping Dean's List, Fall 2017 - Spring 2018

3. Keep it concise if you're an experienced professional

If you have several years of office management experience, you don't need to provide as much detail in your education section. Simply list your degree, school, and graduation year.

Bachelor of Science, Business Management University of Texas at Austin

Omitting the graduation year can help prevent age discrimination if you earned your degree many years ago.

4. Only include substantial, relevant education

Avoid listing every training course or workshop you've ever taken. Stick to degrees, diplomas, and substantial certification programs that are relevant to office management.

For instance:

• Online Course in Microsoft Excel for Beginners, 2019
• Workshop: Intro to Social Media Marketing, 2018

Instead, focus on more comprehensive programs:

• Certified Administrative Professional (CAP), 2020 International Association of Administrative Professionals

Action Verbs For Office Manager Resumes

Office managers are all about organization, and, fortunately, there’s an easy way to organize your accomplishments while working in strong action verbs that relay your capabilities. Each of your 1-2 sentence bullet points should start with an appropriate action verb, and incorporate others where necessary to round out your background. This helps impart to hiring managers that you are able to handle the responsibilities of the position and that you respect time management. While it’s okay to duplicate these action verbs a few times, avoid using the same ones too often as it will blur your experience together.

• Administered
• Systematized

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Office Manager Resumes

Skills for office manager resumes.

Office managers wield a combination of personnel management and technical skills to perform their roles, and hiring managers will be looking for specific responsibilities in your resume. On the left, we’ve compiled the most commonly utilized skills for office managers to give you a pool to draw from as you build your resume. As office managers often have a significant amount of data to manage, or a roster of staff, you’ll want to display your proficiency at these tasks with each accomplishment you list. Integrating the skills on the left with technical tools (such as Adobe Acrobat Pro or Quickbooks) will serve as a double whammy in indicating your experience in the position. Other than working your skills into the body of your resume, don’t forget to include a skill bank at the top or bottom of the page. You may wish to start with a short (1-2 sentence) summary that includes your hardest hitting statistics (such as how long you’ve been in the field or how many personnel you’ve managed).

• Office Administration
• Customer Service
• Microsoft Access
• Administrative Assistance
• Strategic Planning
• Administration
• Project Management
• Executive Administrative Assistance
• Human Resources (HR)
• Event Planning
• Accounts Payable
• Bookkeeping
• Accounts Receivable (AR)

How To Write Your Skills Section On an Office Manager Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For Office Manager Resumes

This word cloud highlights the important keywords that appear on Office Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Resume bullet points from office manager resumes.

You should use bullet points to describe your achievements in your Office Manager resume. Here are sample bullet points to help you get started:

Executed four branch openings, including location selection, P&L development, and task coordination for 5 functional areas, resulting in $9MM of incremental revenue over 2 years

Redesigned and implemented over 15 business processes for an estimated 50% efficiency gain in operations and potential net savings of $3MM for a pharmaceutical company

Refined outsourcing strategy, resulting in increased offshore headcount from 12 to 95 employees and saved $1.2MM

Conceptualized, redesigned, and presented enhancements to the data warehouse and stored SQL procedures, leading to 100x increased query performance (double digit minutes to milliseconds)

Determined sales effectiveness strategy for a ERP software supplier to increase sales by $10M over three years

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

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• Office Manager Resume Example
• Dental Office Manager Resume Example
• Medical Office Manager Resume Example
• Front Office Manager Resume Example
• Office Administrator Resume Example
• Business Office Manager Resume Example
• Assistant Office Manager Resume Example
• Construction Office Manager Resume Example
• Tips for Office Manager Resumes
• Skills and Keywords to Add
• Sample Bullet Points from Top Resumes
• All Resume Examples
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Office Manager Resume - Samples & How-to Guide for 2024

You’re an office manager . Your daily tasks include managing staff and delegating work.

Well, once you get the job.

Your first task is to beat the hundreds of other applicants.

But how do you do this?

You need to show your skills before the job even starts.

This is done by creating a job-winning office manager resume , which we will take you through in this guide.

• An example of a finished office manager resume that works
• How to write an office manager resume that’ll fill up your interview diary
• How to make your office manager resume stand out [with top tips & tricks]

Before we get into the details, here’s an office manager resume example, created with our very own online resume builder :

Looks neat, right?! Follow the steps below to create an office manager resume that get results, just like the above example.

Besides our office manager resume example, we've got even more resume examples for similar positions. Check them out here:

• Operations Manager Resume
• Program Manager Resume
• Project Manager Resume
• Human Resource (HR) Resume
• Business Development Manager Resume

How to Write an Office Manager Resume

Before you can uncover your office management skills, you need pick the correct format.

Doing so will allow your best qualities to jump from the page.

The resume format that we always recommend starting with is called “ reverse-chronological ”, and it’s for good reason. Essentially, it allows the recruiter to immediately see the value that you can provide to the office. 

There are two other formats that you may want to try:

• Functional Resume – If your office management skills are stronger than your work history, then this resume format is recommended. It’s ideal for skilled individuals who lack experience in an office setting or who have gaps in their employment history
• Combination Resume – Combining both “Functional” and “Reverse-Chronological”, this format focuses both on your office management skills AND work experience. In opposition to the functional resume, you may want to use a combination resume if you have previously managed an office

Once you’ve chosen a format that suits your specific situation, you need to then organize your resume layout .

Use an Office Manager Resume Template

An office manager’s job requires great attention to detail.

As such, a cluttered resume just won’t cut it.

You need a professional-looking resume with zero formatting errors.

That means not using Word, which can result in your resume falling apart with every simple change.

Want to skip formatting issues? Use an office manager resume template .

What to Include in an Office Manager Resume

The main sections in an office manager resume are:

• Work Experience
• Contact Information

Want to go a step further? You can also add these optional sections:

• Awards & Certification

Interests & Hobbies

That sounds great, but what do we write for each of these sections? 

Read on to learn how.

Want to know more about resume sections? View our guide on What to Put on a Resume .

How to Correctly Display your Contact Information

Like a file of important documents, your contact section doesn’t require flair or creativity.

There is one thing it must be though – accurate!

The wrong phone number can ruin your chances of an interview, regardless of how great the rest of your resume is. 

The contact information section must include:

• Title – In this case, “Office Manager”
• Phone Number – Check this carefully
• Email Address – Use a professional email address ([email protected]), not a personal one ([email protected])
• (Optional) Location
• Peter Fakester - Office Manager. 101-358-6095. [email protected]
• Peter Fakester - Office Boss. 101-358-6095. [email protected]

How to Write an Office Manager Resume Summary or Objective

Did you know that recruiters spend only a few seconds glancing over each resume?  

This fact highlights the importance of immediately hooking the recruiter.

To do this, use a resume summary or objective .

These are short, powerful paragraphs that introduce the rest of your resume. 

But what is the difference between the two sections?

A resume summary is a 2-4 sentence summary of your professional experiences and achievements.

• Experienced office manager seeking to leverage advanced management skills to improve efficiency at Atkins Digital. 5+ years of industry experience includes developing a paperless office environment, as well as meeting 100% of revenue goals and cutting cost by 18% on average.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Motivated manager looking for an office management role at Atkins Digital. Passionate about improving efficiency with quarterly targets, research, and performance evaluation. Experience includes training and managing 15 staff members at Pizza Palace. Cut costs by 18% and reduced staff turnover by 12%.

Which one should you choose?

Generally, we recommend going with a summary if you have lots of experience as an office manager. An objective is more weighted to showing your goals, so is better suited to those who have yet to work as an office manager (graduates, career changers, or those still studying).

How to Make Your Office Manager Work Experience Stand Out

It’s no secret that the work experience section is where jobs are won and lost.

After all, recruiters need to be confident that you can do the job.  

Luckily, you can build a job-winning work experience section with just a few tips and tricks.

• Read the job description to look for what the company wants
• Make a list of your most notable achievements
• Use bullet points to list the achievements that align with the job description

Here’s the best way to structure your work experience section:

• Position Name / Title
• Company Name
• Responsibilities & Achievements

Office Manager

Organic Beer Limited

03/2018 – 06/2020

• Developed a paperless office environment, which reduced labor hours by 15 weeks
• Met 100% of revenue goals in 2018 and 2019
• Oversaw operations and delegated daily jobs for 46 staff members
• Built an efficient team with performance feedback and annual appraisals. Staff turnover decreased by 25%

To really make your application stand out from the crowd, you should focus on your achievements instead of daily tasks. This will show real examples of how you’re able to positivity improve office-efficiency, wherever you go.  

Instead of saying:

“Organized documentation”

“Developed a paperless office environment, which reduced labor hours by 15 weeks”

Now, do you think that the first statement will impress the recruiter?

Of course not!

It shows that you organized documentation, but it doesn’t show the results on your work.

The second statement shows that you reduced labor hours by 15 weeks, and in an environmentally-conscious way. Hard numbers that prove your skills – can’t argue with that!

• Remember, you are going for a management role. Be sure to show that not only are you skilled at office duties, but you also posses the skills to lead.

What if You Don’t Have Work Experience?

Maybe you’re a graduate looking for your first managerial job?

Or maybe, you have experience in an office, but never as a manager?

Now, you can try to win the recruiter over by saying how much you want the job.

But that won’t work…

It's a better idea to show relevant experiences from your non-office-manager jobs.

Are you a recent graduate? Make sure to check out our student resume guide !

Use Action Words to Make Your Office Manager Resume POP!

…are all common words that the recruiter sees time and time again.

However, you want to separate your resume from the competition, which means using power words to make your achievements stand out:

• Conceptualized

How to Correctly List your Education

Next, it’s time to talk about your education.

There’s nothing too complicated with this section, just simply enter your education history in the follow format:

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Business Administration

Boston State University

• Relevant Courses: Business Communications and Academic Skills, Introduction to Work and Organisations, Contemporary Management, Managing Organisations, Management and Strategy, Contemporary HRM

Still need answers? If so, allow us to answer some of the most frequently asked questions:

What if I haven’t completed education yet?

• Regardless of whether you’re a marketing graduate or still studying, you should still mention every year of education to date

Should I include my high school education?

• The general rule is to only include your highest education. So, include your high school education if you don’t have a relevant degree

What do I put first, my education or experience?

• Experiences are the priority, so those go first. If you’re a recent graduate, you will likely need to start with education

Need more advice? Check out our guide on how to list education on a resume .

Top 10 Skills for an Office Manager Resume

What is the recruiter looking for as they skim through your resume?

Well, that you have the correct skills for the job.

But what skills is the recruiter looking for?

Which skills should you list?

• Look at the job description and other job offers online
• Highlight all the skills they are looking for
• List all highlighted skills and any more you can think of

Here are some of the most common office manager skills...

Hard Skills for an Office Manager:

• Business Operations Management
• Performance Evaluations
• Microsoft Office
• Inventory Management
• Preparing Reports

Soft Skills for an Office Manager:

• Communication
• Reliability
• Team Player
• Time Management 
• Generally, try not to list too many soft skills. You see, these skills are hard to back-up. Any graduate can say they are a team player, but not many can conduct performance evaluations.

Here’s a more comprehensive list of 101+ must-have skills this year .

What Else Can You Include?

Congrats – all of the main sections have now been covered.

But don’t turn off the office lights just yet.

You need your resume to really impress! 

Doing a good job at the above sections should be enough to get you shortlisted, but adding extra sections can be the major factor in whether you’re hired for the executive role or not.

Awards & Certifications

Have you won an employee of the month award?

Have you completed any courses that improve your skills?

If you have something to be proud of, make sure to mention it in your resume!

Here’s an example:

Awards & Certificates

• “HR for People Managers” – Coursera Certificate
• “Employee of the Year 2019” – Xcel Inc.
• Google Ads Certified Expert
• “Critical Thinking Masterclass” – MadeUpUniversity

Even though it may not be a requirement on the job description, being able to speak a second language is an impressive skill that could always come in handy. 

As such, feel free to add a language section if you have space.

Rank the languages by proficiency:

• Intermediate

That’s right, a section about your personal interests!

You’re likely wondering why this section is necessary.

Well, it isn’t a section you need, but it does allow the hiring manager to learn more about you as a person.

So be sure to include your hobbies, especially if you enjoy social activities. 

Here’s which hobbies & interests you may want to mention.

Include a Cover Letter with Your Resume

Cover letters are an essential part of the application process.

You see, a cover letter allows you to start a conversation.

Unlike the dozens of generic resumes the hiring manager receives daily, a cover letter is a personalized piece of content that shows you go the extra mile. 

Here’s how to create a cover letter that converts:

You should complete the following sections…

Personal Contact Information

Your full name, profession, email, phone number, location.

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

It’s no secret that recruiters skim through resumes and cover letters. As such, you need a powerful opening paragraph. Use concise language to mention…

• The position you’re applying for
• Your experience summary and best achievement to date

With the recruiter now intrigued to know more, you can get deeper into the following specifics:

• Why you chose this specific company
• What you know about the company
• How your top skills are relevant to the management position
• Which similar industries or positions have you worked in before

Closing Paragraph

Don’t just end the conversation abruptly, you should:

• Conclude the points made in the body paragraph
• Thank the hiring manager for the opportunity
• Finish with a call to action. This is a great way to continue the conversation. A simple “At your earliest opportunity, I’d love to discuss more about how I can help your office succeed” will work

Formal Salutations

Finish the letter with a professional closer. We would recommend something like “Kind regards” or “Sincerely.”

For more inspiration, read our step-by-step guide on how to write a cover letter .

Key Takeaways

Followed all of the advice above?

Then you’re in a great position to land that elusive office management job.

Let’s quickly summarize everything we’ve learned today:

• Format your office manager's resume in the best way. We recommend starting with the reverse-chronological format, and then using a professional content layout
• Use a resume summary or objective to highlight your best qualities
• Focus on your best achievements from your work experience, not your daily responsibilities
• Make your application personal with a convincing cover letter

Suggested Reading:

• Best Resume File Type - PDF vs Word [+Templates]
• 9+ Essential Resume Ideas [to Get Your Next job]
• How to Write an ATS Resume [8+ Templates Included]

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7 Office Administrator Resume Examples Built for 2024

• Office Administrator Resumes
• Office Administrator Resume by Experience
• Office Administrator Resumes by Role

With more companies conducting their businesses online because of the pandemic and high office costs, office administrator roles are becoming easier to find but harder to procure. 

To beat the competition, you must create an office administrator resume that impresses potential employers at first glance. 

Fortunately, we’re here to help you throughout the  resume writing process . We’ve reviewed hundreds of resumes and consulted hiring agencies to develop the formula to help you  make a resume online  that will help you get the job.

Our seven office administrator resume examples are the best place to get inspired for your resume  so you can move on to writing a great cover letter to get hired faster!

Office Administrator Resume

or download as PDF

Why this resume works

• Choose your skills and work experience bullets based on the job description of the role you’re seeking. Your resume shouldn’t be a perfect match, but it should be close.
• Then  check your resume  for errors; even if your resume is tailored, if it’s littered with mistakes, the employer may toss it out.
• The easiest (and least space-consuming) way to quantify your results is by including metrics. Some excellent office administration metrics include how much money you saved the company, how many calendars you managed, and how many customers you helped.
• Don’t stress if you’re not 100 percent certain of the numbers; even an educated guess is better than not including anything.

General Office Administrator Resume

• Don’t be fooled by the word “technical” here: technical skills are simply those that mean software and tools, like Microsoft Office and Quickbooks. Include some of these technical skills to impress any hiring manager.
• Make their job easier by cutting unnecessary words and phrases, including personal pronouns ,out of your general office administrator resume.

Entry-Level Office Administrator Resume

• Adding a  resume objective  is a great way to convey your eagerness and dedication in a more personal way.
• If you choose to add an objective, you must tailor it to each position to which you apply. Otherwise, omit it in favor of more skills or work experience.
• Formatting your entry-level office administrator resume doesn’t have to be complicated; choose a  resume template  that puts your skills, education, and work experience in one column to disguise your lack of work experience and make it easy for hiring managers to read. 

Dental Office Administrator Resume

• Go ahead and prove your other successes in enhancing patients’ experience in your previous workplace by detailing these achievements in your office administrator cover letter . This way, you’re more likely to win recruiters over.

Front Office Administrator Resume

• Following this lead, craft a front office administrator resume that demonstrates how well you coordinated operations to enhance customers’ and staff’s experience.

Medical Office Administrator Resume

• Even retail jobs can showcase your skills like communication, inventory management, and customer service!
• These templates are customizable based on your needs, so don’t feel confined by the original outline. Include optional sections, like hobbies and interests, as you wish!

Church Office Administrator Resume

• Include a pop of color and at least two types of fonts to make your resume aesthetically pleasing and easier to read.
• If you’re still deciding whether or not to include a summary, remember that every time you write a summary, you must tailor it to each position. 

Related resume guides

• Office Assistant
• Office Manager
• Executive Assistant
• Administrative Assistant

Office Manager Resume & Guide

Are you on the hunt for a new Office Manager position? The first step in landing a new role is to make sure your resume is up to par.

To do this, you should check out Office Manager resume sample(s) and then pick your favorite one to use as a template.

This guide will not only break down top-performing Office Manager resume sample(s), but it will also give you a step-by-step guide to writing a resume that is relevant in today’s highly competitive job market.

The phone will be ringing off the hook in no time!

What you can read in this article

19 Office Manager Resume Examples

• Office Manager Resume (1).pdf

• Office Manager Resume (12).pdf

• Office Manager Resume (2).pdf

• Office Manager Resume (13).pdf

• Office Manager Resume (3).pdf

• Office Manager Resume (15).pdf

• Office Manager Resume (14).pdf

• Office Manager Resume (4).pdf

• Office Manager Resume (11).pdf

• Office Manager Resume (6).pdf

• Office Manager Resume (7).pdf

• Office Manager Resume (8).pdf

• Office Manager Resume (17).pdf

• Office Manager Resume (18).pdf

• Office Manager Resume (10).pdf

• See all our Word Templates

The Office Manager Resume Guide

Resume sections:.

1. Contact Information:

• Phone Number
• Driver's License
• LinkedIn (optional)
• Nationality (optional)
• You are welcome to add social media URL's too, giving recruiters and hiring managers a bit of extra personal and professional contact into your candidacy

2. Professional Summary / Career Objective: 1 – 3 sentences giving a broad overview of your background, years of experience as an Office Manager, the number of people you have supported in your offices, and the industries you have worked in. (see examples below)

3. Employment History: Showcase your employment history. Include the company name, your title, the dates of employment, and a list of your daily responsibilities for each of the previous positions that you have held.

4. Education/ Certifications/ Coursework/ Training: Most companies (but not all) employers require at least an AA/AS degree to be an Office Manager. Include each degree you have obtained here.

5. Key Skills: List of key skills that you possess that align with the job descriptions you are applying for.

What Hiring Managers Want to See

You are probably wondering, what do hiring managers really want to see on an Office Manager resume?

The first thing to include is the number of years you have been an Office Manager. While some offices will be okay with hiring someone relatively new, other environments are quite demanding and require a seasoned professional.

You should include how many years you have been an Office Manager in the professional summary section at the top of your resume.

Next, you should explain how large the offices were that you were supporting. No- we are not talking about how many square feet. We are referring to the number of employees that sat permanently onsite, as well as the number of off-site workers that relied on your office’s functions.

Typically, hiring managers want to make sure you have dealt with the same number of people, if not more, than their office has. There is a big difference between running and approving expense reports for 30 employees versus 5. Likewise, there is going to be a sharp learning curve if you are suddenly required to manage 20 people’s calendars when you are only used to juggling 6.

You should include the number of people in your offices both in the professional summary section at the top of your resume, as well as in each position description.

You also need to indicate the type of industries you have worked in. Each industry has its own lingo, processes, and metrics, so most employers want to make sure that you will be familiar with their activities and jargon.

For example, if you are coming from a staffing agency whose office activity revolves around ‘placements’ and ‘spread’, you might be a bit bewildered in an insurance company that is always talking about ‘benefits’ and ‘coverage’.

Include the industries you have worked in both in the professional summary section at the top of your resume, and in each position description.

Lastly, you should include the types of software and tools you know. This includes things like Microsoft Office products, including PowerPoint, Excel, Outlook, and Word, as well as any special accounting or financial software you know how to use.

Writing a Resume Summary

Your resume summary, also known as a Career Objective, is the first thing an employer will read on your resume and is essentially an appetizer to get them ready for what’s to come.

Since hiring managers are on a tight schedule and don’t spend a lot of time looking at each resume, you need to draw them in quickly with an effective professional resume objective profile.

The goal of your objective is to give the reader a broad overview of your past work experience, your areas of specialty, and why you would be the perfect fit for their role.

Start your summary with your title, such as Office Manager, followed by your years of experience. Use the next line to outline the number of people you have supported in your offices, for example, ‘teams ranging from 5 – 20 people’.

Next, include the industries you have worked in, such as real estate or insurance. Lastly, include some of your core competencies that align with the job descriptions you are applying for.

Resume Objective Examples

To give you an idea of what an Office Manager pobjective should look like, we have provided some career objective samples below.

“Office Manager with over 10 years of experience managing teams ranging from 10-20 people. Industry expertise includes insurance, real estate, and publishing domains. Core competencies include budget administration, employee onboarding and training, and event management.”

“Office Manager with 3 years of experience managing a team of 6 employees in the IT industry. Known by peers and supervisors for creating processes and procedures that contribute to office efficiency. Passionate about creating health and wellness programs for the office.”

Office Manager Job Description and Responsibility Examples

After finishing your career objective, you are ready to move on to your Professional Experience section. If you are going with a chronological resume format, you should start with your most recent position at the top.

For each position, include the name of the company you worked for, your position title, your dates of employment (including month and year), and list of your daily responsibilities. To get you started, we have included a list of Office Manager responsibilities that you can add to your professional experience section.

Office Manager Responsibilities:

• Creating a positive, clean, and orderly work environment for both internal employees and office guests
• Designing systems and procedures to ensure all office activities run smoothly
• Working with Human Resources to schedule interviews, as well as hire, onboard, and train new employees
• Selecting, managing, and ordering all office supplies, furniture, and goods
• Creating health and wellness programs, as well as productivity initiatives for the office
• Allocating, tracking, and maintaining the office budget, including the approval of expense reports and invoices
• Scheduling and facilitating office meetings for both internal teams and for clients
• Working with marketing teams to make sure the office has all necessary marketing material, including business cards, flyers, and sales decks
• Organizing and facilitating trade shows and events
• Delegating and handling all administrative tasks for the office, including filing and internal/external communications

How to Quantify Your Resume

Employers love reading numbers on a resume because it makes your experience feel more tangible. When writing your resume, if you can answer the questions, “How much?” or “How many?” , you should include that number. For example:

• How many employees did you support?
• How many events did you schedule and facilitate a week?
• How large was your office budget?

Office Manager Key Skills

Similar to your Professional Experience section, your Key Skills section will give employers a brief overview of your technical and functional expertise as an Office Manager.

While completing this section, pay special attention to the qualifications listed in the jobs you are applying for and make sure you include those in your key skills section (if you have them, of course!).

To help you get an idea of what employers will be looking for in your resume, we have included a list of Office Manager key skills below.

Functional Skills Team Management, Process Improvement, Meeting Facilitation, Documentation, Filing, Supply Management, Budget Administration, Guest & Client Relations, Employee Hiring, Onboarding & Training,

Technical Skills MS Office, PowerPoint, Excel, Outlook, QuickBooks, WorkDay To give your key skills section some additional weight, you may choose to list ‘Beginner, ‘Proficient’, or ‘Expert’ next to each of the listed skills.

Soft Skills Needed

For an Office Manager, your soft skills are often more than important than your functional skills. If you aren’t sure what soft skills are, they relate to your personality and work ethic. They are the things that people innately possess, rather than things that people learn.

As an Office Manager, most of your responsibilities involve dealing with the employees in your office. This means you need to have excellent leadership and communication abilities.

To show employers that you have the soft skills they are looking for, try to incorporate these into your profile, key skills, and cover letter sections:

• Multi-Tasker
• Process-Oriented
• Resourceful

Finalizing your Office Manager Resume

Wohoo! You now have a shiny new Office Manager resume sample ! But wait… we aren’t quite done yet. Before you send your resume off to those dream employers, there are a few last things you need to do.

To make sure there isn’t anything critical missing, check this resume checklist . Sometimes the most obvious things get left out!

Next, figure out where to post your resume. The most common options are Monster, CareerBuilder, LinkedIn, and Indeed .

Last, proofread! Don’t be afraid to have a friend or colleague review your resume for you too. MS Word doesn’t always catch everything, and you never want to make a bad first impression with incorrect spelling or grammar.

Whew-Okay, your resume is good to go! Save it in both .doc and .pdf file format, send it out, and get ready to put your interview suit on.

Office Manager Resume Keywords & Action Verbs

When writing your professional experience section, don’t make your employment history sound like a passive, boring list of tasks. Instead, help employers envision you performing your job by using these Office Manager-specific action verbs:

Office Manager Cover Letters & Thank You Notes

Click to write and download an Office Manager cover letter .

Already landed your first interview? Then it's time to write the perfect Thank-you Note .

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Jobscan > Resume Examples > Administrative Resume Examples > Office Manager Resume Examples, Skills, and Keywords

Office Manager Resume Examples, Skills, and Keywords

Writing an office manager resume can be simple if you know what HR professionals want. Keep reading to learn what to include and how to structure your next resume.

Jobscan users have been hired by:

Office Manager Resume Sample

Office managers are an integral part of keeping many companies running. Hiring teams look for a mix of experience and soft skills such as organization that indicates an applicant will be a successful office manager.

‌ Writing an office manager resume that gets results takes skill. You need to highlight your previous office experience and include your relevant skills and certifications without forgetting to mention harder-to-measure talents. There’s a delicate balance between explaining your background and letting your resume speak for itself.

‌ For example, this resume includes an excellent combination of experience and soft skills , highlighting the manager’s expertise.

Albany, NY • (555) 555-1234 • [email protected] • linkedin.com/in/peggy-carter

Office Manager

Performance-driven leader providing high-level administrative and operational support, coordinating schedules, preparing travel and documents, while acting as a liaison between senior executives, vendors, team members, and community organizations. A reputation for driving efficiency and detail, remaining calm and calibrated in high-stress environments and delivering best-in-class results.

Schedule Management | Travel Coordination | Process/Procedures Development | Process Management | Marketing Coordination | Employee Relations | Community Outreach Liaison | Database Management | Organizational Development | Customer Service | Relationship Development | Communications | Administrative Management | Front-Office Management

• Deliver executive support to the Director of Engineering and 190+ people in the department. Offer travel support, calendar assistance and organization, maintain vacation and attendance records, and support human resources with all Engineering new hire candidate needs. Monitor building maintenance and expansion, schedule conference rooms, annual event coordination and implementation, and serve as backup support to other departments.
• During first 30 days of tenure, proposed and received approval to design and establish a central mail location, which removed duplication of work and improved efficiency of mail distribution.
• Served as regional administrative support contact for Leasing Agents and Assistants; resolved issues remotely across two regions.
• Increased efficiency by acting as liaison between 20+ agents and the regional directors to streamline requests and fulfillments. Developed and implemented new timeline structure that ensured consistency in report submission and established specific deadlines for documents.
• Administered expense and travel policies by working with the accounting team to become the departments’ subject matter expert on the expense report management software.
• Managed the workflow of temporary assistants; ensured adherence to corporate policies. Facilitated new hire requirements and assisted with employee orientation and training.
• Ensured client satisfaction and performed administrative duties, including completing appropriate documentation and submitting data for social security/life insurance processing.
• Improved organizational efficiency and client services by directing the implementation of a new telephone system connecting multiple locations and enabling additional features.

Resume written by Erin Kennedy, CPRW

Why this resume works

Office Manager Resume Skills and Keywords

Hiring managers don’t have time to read every resume individually. Instead, they use tools that search through submissions for them. These tools scan your resume for resume skills their companies need, like “bookkeeping” or “training.” The more resume keywords you include in your application, the more likely it will be read by a hiring manager.

Top Office Manager Resume Skills

• Communication
• ‌Problem-solving
• ‌Time management
• ‌Work ethic
• ‌Leadership
• ‌Adaptability
• ‌Creativity
• ‌Attention to detail
• ‌Microsoft Word
• ‌Microsoft Excel
• ‌Microsoft Outlook
• ‌Google Suite
• ‌Organization
• ‌QuickBooks
• ‌Conflict resolution
• ‌Data entry
• ‌Bookkeeping
• ‌Management
• ‌Inventory management
• ‌Prioritization
• ‌Report and document preparation
• ‌Database creation
• ‌Records management
• ‌Calendaring
• ‌Vendor management

5 Resume Writing Tips for Office Managers

After identifying the keywords and skills you can offer to hiring companies, you can use these five tips to put together a top-notch resume .

1. Begin With a Strong Summary

The first paragraph of your resume is your resume summary . This is your first and maybe only chance to describe yourself and your experience to a hiring manager. Take the opportunity to make an impression by writing a solid resume objective.

‌ Good office manager resume samples begin with robust summaries, explaining how the applicant will solve the hiring manager’s problem. Mention how long you’ve been in the field, your primary duties, and any relevant skills or certifications. After reading your objective, the hiring manager should have a basic understanding of the skills you offer and why you’re a great candidate.

‌ For example, “Experienced office manager looking for the opportunity to leverage experience in improving efficiency and employee morale. 10+ years of management experience includes training a staff of 10, managing transition to a paperless office, and cutting costs by 17%.”

‌ Keep your opening paragraph short and to the point. Two to three sentences are more than enough to summarize your experience and include relevant office manager resume keywords.

2. List Common Skills for Office Managers

Managing an office requires a broad range of skills, from technical and equipment proficiency to interpersonal communication. Hiring managers look for specific office manager skills, types of experience, and other qualifications when sorting through applicants. Listing your relevant knowledge and skills in a single place makes it easy for them to scan your resume and find what they’re looking for.

‌ It’s also a good idea to customize your skills list for every job application . Different companies want their office managers to achieve a wide variety of goals. Listing the skills a company mentions in a job post is much more likely to get your resume through filters and into the hands of the hiring team.

3. Use Action Words

Be specific in your resume. You have one page to explain why you’re worth hiring. Make the most of it and use active voice and action words instead of generic or boring wording.

‌ For example, instead of saying you “took part” in a project, explain what you did. Some examples of phrasing for office manager resumes include saying you “lead” projects, “spearhead” initiatives, and “implement” procedures. Using these specific verbs instead of generic words gives hiring managers a better idea of your actual role and responsibilities at past employers.

‌ Avoid generic terms like:

• ‌Responsible for

‌Instead, use action verbs that are relevant to management, like:

4. Reference Hard Numbers

Since hiring managers have to read so many applications, anything you can do to make their job easier gives you an advantage. Just like action verbs are more interesting than generic words, hard numbers are more valuable than general statements.

‌ For example, you can say that you designed a paperless document system and managed a large staff, or you could be more specific. “Reduced paper consumption by 90%” and “Managed a 30-person office for seven years” are both more accurate and more attractive to hiring teams. Putting hard numbers to your successes allows the hiring manager to compare apples to apples.

5. Make Your Professional Experience Clear

When you’re applying to office management positions, humility isn’t a virtue. Hiring teams want to choose the best possible person for the job. If you downplay your experience and skills, you may make other applicants seem like a better choice.

‌ The easiest way to avoid underselling yourself is to explain your experience in clean, quantifiable language. List your position titles, the companies for which you worked, and the dates you worked there. Then list your responsibilities and achievements according to their relevance to your job application.

‌ If you aren’t sure what’s worth including, put yourself in the HR team’s shoes. They’re trying to solve the problem of an organized office. What have you done to solve that problem in the past?

• ‌Did you save the company money?
• ‌Did you improve employee efficiency?
• ‌Did you implement new, more efficient training methods?

‌Highlight any of these accomplishments and include quantifiable data when you can. An office manager who’s saved a previous employer thousands of dollars is an exciting prospect. When you can provide office manager resume examples that explain how you’ve actively helped your past employers, you have a strong argument that you’re worth hiring.

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Office Manager Resume: Samples and How-To Guide for 2024

A strong Office Manager resume can make a significant impact on your job search. As the person responsible for managing an office’s day-to-day operations, your resume should highlight your skills and experience that add value to the organization. A well-crafted resume tells the hiring manager that you’re a competent and reliable professional, who can take on various responsibilities, keep the office running smoothly, and support the team with ease.

Essential Components of an Office Manager Resume

When it comes to crafting an effective resume as an office manager, it’s essential to include all the relevant information needed to create a great impression on potential employers.

To help you create a strong resume, we’ve laid out the essential components that you should include in your office manager resume.

A. Contact Information

To begin, the first section of your resume should always be your contact information. This includes your full name, address, phone number, and email address. It’s essential to make sure all your contact information is up-to-date and accurate so that potential employers can reach you easily.

B. Professional Summary

After your contact information, you should include a professional summary that summarizes your experience and highlights your relevant skills. This section should be brief, but it should pack a punch. Think of this section as your elevator pitch – you want to sell yourself to potential employers quickly and effectively.

C. Skills Section

Much like the professional summary section, your skills section should also emphasize the relevant skills that you possess. You can list these skills in bullet points or paragraph form, but either way, be sure to tailor this section to match the job requirements of the position you’re applying for.

D. Work Experience

Your work experience should include details of your previous positions that are directly relevant to an office manager role. Make sure to emphasize your achievements and quantify your results. This section should show potential employers that you’ve had success in previous positions and that you can bring those skills to their organization.

E. Education

In this section, you should list your highest level of education, along with any relevant courses or certifications you may have. Keep this section brief and focused on the education that’s directly related to the job you’re applying for.

F. Certifications and Awards

Finally, it’s important to include any relevant certifications or awards that you’ve received. These can include professional certifications or awards for outstanding achievement in your field. This section can help set you apart from other applicants, so make sure to highlight any relevant accolades you’ve earned.

An effective office manager resume should include a professional summary, skills section, work experience, education, certifications and awards, and contact information. By highlighting these essential components, you can increase your chances of landing the job you want. Writing an effective office manager resume requires consideration of several factors. These tips can help you create a resume that will stand out to hiring managers.

A. Keep it Simple and Concise When it comes to writing an office manager resume, simplicity is key. Employers tend to skim resumes, so it’s important to make yours concise and easy to read. Use bullet points to highlight your skills and experience, and use clear headings to organize your information.

B. Use Keywords and Customize for Each Job Your resume should be tailored to each job you apply for. Use keywords from the job description in your resume to demonstrate that you have the skills and experience the employer is looking for. Be sure to customize your resume for each job you apply for, highlighting the most relevant skills and experience.

C. Highlight Achievements and Quantify Results Employers are looking for candidates who can make a real impact in their organization. It’s important to highlight your achievements and quantify your results wherever possible. For example, instead of saying you “reduced costs,” say you “reduced costs by 20% by implementing a new purchasing system.”

D. Avoid Grammar and Spelling Errors Nothing will turn off a potential employer faster than a resume full of grammar and spelling errors. Be sure to proofread your resume carefully, and consider having someone else look it over as well.

E. Use Action Verbs and Active Voice Action verbs and active voice can help make your resume more engaging and interesting to read. Use action verbs like “managed,” “created,” and “implemented” to describe your accomplishments, and use active voice whenever possible.

By following these tips, you can create an effective office manager resume that will help you stand out from other candidates and land the job you want.

Office Manager Resume Examples

As an experienced copywriter, I understand the importance of having strong resume examples to inspire and guide job seekers. Therefore, in this section of the article, we will highlight three top-quality office manager resume examples worthy of emulation.

A. Resume Example 1: Experienced Office Manager

If you have several years of office management experience under your belt, this resume example is for you. Here are some of the highlights of this office manager’s experience:

• 8+ years of experience as an office manager in a fast-paced environment
• Experience managing a team of 10+ employees
• Exceptional organizational and problem-solving skills
• Proficiency in Microsoft Office Suite and QuickBooks

The resume also includes information on the candidate’s education and certifications, as well as a list of notable achievements such as “Reduced office supply costs by 20% through efficient procurement methods.”

B. Resume Example 2: Entry-Level Office Manager

For those just starting out in their office management careers, it can be challenging to showcase relevant experience on a resume. However, this entry-level office manager resume example provides an excellent template to follow. Here are some of the highlights:

• Bachelor’s degree in Business Administration
• Completed internships in administrative roles
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite and Google Suite

The resume also features a section on relevant coursework and extracurricular activities, such as “Introduction to Office Management” and “Leadership in Action Club.”

C. Resume Example 3: Functional Office Manager

For office managers who have gaps in their employment history or are transitioning careers, a functional resume may be the best choice. This functional office manager resume example highlights the candidate’s skills and achievements, rather than their chronological work history.

Here are some of the highlights:

• Well-versed in project management, budgeting, and planning
• Skilled in developing and implementing efficient office procedures
• Strong communication and customer service skills
• Proficiency in QuickBooks and Trello

The resume also includes a section on “Key Achievements,” such as “Improved client satisfaction ratings by 15% through timely and effective communication.”

These three office manager resume examples provide a valuable resource for job seekers at various stages of their career. Whether you’re a seasoned veteran or just starting out, these samples demonstrate best practices for crafting an effective resume.

How to Tailor Your Resume for Different Office Manager Roles

When looking for an office manager position, it’s important to understand that there are a variety of different roles that fall under this job title. Depending on the industry or company, specific skills and experiences may be required or preferred. In order to increase your chances of landing the job, it’s vital to tailor your resume to the specific role you are applying for.

Here are some tips for tailoring your resume for different office manager roles:

A. General Office Manager

As a general office manager, your primary responsibility is to oversee the smooth functioning of the day-to-day operations of the office. To tailor your resume for this role, highlight your experience in managing administrative tasks, coordinating schedules, and managing staff.

When creating your resume, make sure to:

• Use relevant keywords and phrases such as budget management, staff supervision, and workflow optimization
• Quantify your accomplishments by including data and metrics that demonstrate your successes in improving office efficiency, reducing costs, or increasing productivity
• Emphasize your communication skills, as strong communication is essential in this role
• Showcase your attention to detail as office managers are also responsible for ensuring that office equipment and supplies are properly procured and maintained

B. Medical Office Manager

Medical office managers require a unique set of skills to manage their specialized field. Tailoring your resume for this role involves highlighting your knowledge of medical terminology, familiarity with healthcare regulations, and experience managing healthcare staff.

• Emphasize your knowledge of HIPAA regulations and other healthcare industry-specific standards and regulations
• Showcase your experience managing electronic health records (EHR) and other healthcare software
• Highlight your experience managing medical staff including scheduling and training, ensuring proper credentialing and licensing, and payment processing
• Use relevant keywords such as medical billing, patient scheduling, and insurance compliance

C. Construction Office Manager

Construction office managers are responsible for managing the administrative tasks involved in construction projects. Tailoring your resume for this role involves highlighting your experience managing construction or engineering projects and familiarity with construction industry software and regulations.

• Emphasize your knowledge and experience managing construction projects including scheduling, budgeting, and logistics.
• Showcase your experience managing blueprints, building permits, subcontractors, and equipment rentals
• Highlight your experience managing software commonly used in the construction industry such as Procore, PlanGrid, and Bluebeam
• Use relevant keywords such as construction project management, contract administration, and job site logistics

To maximize your chances of landing the office manager role, it’s important to tailor your resume to the specific needs of the company or industry you are applying for. Keep in mind the key skills and experiences required for the role and use relevant keywords to ensure your resume stands out to potential employers. As an office manager, excellent communication skills are essential – both written and spoken. You will be the primary point of contact for clients, vendors, and employees, so conveying information clearly, concisely, and professionally is critical. Strong communication skills also involve active listening, empathizing with others, and being able to convey complex ideas in an understandable manner.

Leadership abilities are another crucial attribute for a successful office manager. You will be responsible for supervising employees, delegating tasks, and creating processes for optimal productivity. This requires you to be a confident decision-maker, motivator, and coach to help your team thrive.

Time management skills are also imperative in this role, as you will need to multitask and prioritize efficiently. Balancing various projects and deadlines simultaneously while managing day-to-day operations requires effective time management skills.

Familiarity with office software and applications is a given for an office manager. You should be proficient in Microsoft Office Suite, calendar scheduling, and other common applications. Familiarity with document management software, such as Google Drive or Dropbox, is also essential.

Conflict resolution and problem-solving skills are perhaps the most challenging but vital skills for an office manager. Diffusing difficult situations, mediating disputes, and being able to identify problems and develop creative solutions are essential components of the job. A thorough understanding of conflict resolution techniques, effective communication, and problem-solving frameworks will keep the office and team running smoothly.

Make sure to include these vital job skills in your office manager resume. Doing so will demonstrate that you are a well-rounded candidate who has the required competencies to tackle the challenges of managing an office effectively.

Mistakes to Avoid on an Office Manager Resume

As an office manager, your resume is your ticket to landing the job you want. However, there are certain mistakes that you need to avoid when writing your resume. Below are some of the most common mistakes that office managers make when putting together their resumes.

A. Including Irrelevant Information

One of the biggest mistakes that office managers make when writing their resumes is including irrelevant information. It’s important to remember that recruiters and hiring managers are looking for specific skills and qualifications. Including irrelevant information can make it harder for them to find the information they’re looking for.

To avoid this mistake, make sure that every piece of information on your resume is relevant to the job you’re applying for. For example, if you’re applying for an office manager position, you don’t need to include information about your experience as a food server or a cashier.

B. Using Clichés or Buzzwords

Another mistake that office managers make on their resumes is using clichés and buzzwords. Words like “team player”, “self-starter”, and “motivated” are overused and don’t give recruiters and hiring managers any real information about your skills and experience.

To avoid this mistake, be specific about your skills and experience. Instead of saying that you’re a “team player”, give an example of a time when you worked collaboratively with a team to achieve a specific goal.

C. Being Too Generic or Vague

Being too generic or vague on your resume is another mistake that office managers make. It’s important to remember that your resume is your chance to market yourself to potential employers. Being too generic or vague can make it harder for them to see what sets you apart from other candidates.

To avoid this mistake, be specific about your accomplishments and contributions. Use metrics and numbers to quantify your successes. For example, instead of saying that you “improved office efficiency”, say that you “streamlined office procedures, resulting in a 20% increase in productivity”.

D. Failing to Show Career Progression

Failing to show career progression is a mistake that many office managers make on their resumes. Employers want to see that you have grown and developed in your career over time. Failing to show career progression can make it look like you’re stagnant in your career.

To avoid this mistake, make sure to highlight your career progression on your resume. Include information about any promotions or increased responsibilities you’ve had over time. This will show that you’re capable of growing and developing in your career.

E. Lying or Exaggerating Qualifications

Finally, lying or exaggerating qualifications is a mistake that can have serious consequences. Recruiters and hiring managers will verify the information on your resume, and if they find out that you’ve lied or exaggerated, it can damage your reputation and make it harder for you to find a job in the future.

How to Stand Out in Your Office Manager Resume

In order to make your office manager resume stand out from the rest, it is important to add a personal touch. While your qualifications and experience are important, adding a personal touch can make a huge difference in how potential employers perceive you.

One way to add a personal touch is to incorporate a unique design or formatting style that reflects your personality. This can be as simple as using a unique font or color scheme. But always remember to keep it professional and appropriate for the type of organization you are applying to.

Another way to showcase your personal touch is by including a personal statement or objective. This statement should reflect your career goals and why you are particularly interested in a role as an office manager.

Beyond adding a personal touch, demonstrating a specific skill set is another way to make your office manager resume stand out. Rather than listing general skills like “communication” or “organization,” focus on highlighting specific skills that are particularly relevant to the position. For example, if the job posting emphasizes the need for proficiency in project management software, be sure to showcase your experience and skills in that area.

Emphasizing unique accomplishments is also a great way to set yourself apart from other candidates. Instead of simply listing your previous job duties, focus on highlighting specific achievements that demonstrate your value to previous employers. This could be anything from exceeding sales goals to improving office efficiency.

Incorporating visuals or graphics into your office manager resume can also be a powerful way to stand out. A well-designed chart or graph can help illustrate your accomplishments or showcase your skills in a way that is easily digestible for potential employers.

Finally, showing passion for the role is another key way to make your office manager resume stand out. In addition to showcasing your experience and skills, be sure to demonstrate your enthusiasm for the position and the organization you are applying to. This can be done through your personal statement, cover letter, or even the language you use in your resume.

Adding a personal touch, demonstrating a specific skill set, emphasizing unique accomplishments, incorporating visuals or graphics, and showing passion for the role are all effective ways to make your office manager resume stand out from the crowd. By taking the time to carefully craft your resume, you can position yourself as a strong candidate for this important role.

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Office Manager Resume Examples and Templates for 2024

• Resume Examples
• Resume Text Examples
• How To Write a Office Manager Resume
• Entry-Level
• Senior-Level

Office Manager Text-Only Resume Templates and Examples

Bob Jones (123) 456-7890 [email protected] 123 Address Rd, Anywhere, USA

New graduate passionate about administrative duties. More than one year of experience working in an administrative assistant capacity and four years of hands-on people and facility management. Complex problem-solving skills, high levels of attention to detail and analytical skills.

• Business software, including Microsoft Office and Adobe Acrobat
• Customer service skills
• Strong interpersonal skills
• Strong written and verbal communication skills

Bachelor of Business Administration Unive rsity of Florida Tallahassee, FL, August 2014 – December 2018

Professional Experience

Administrative Assistant, DEF Small Office, Miami, FL December 2018 – Present

• Serve as main point of contact for office challenges, including property repairs, equipment malfunctions, supply ordering and janitorial requirements
• Answer phones and greet guests upon arrival to the facility
• Compile information from executive leadership into memos and presentations to be distributed to the rest of the company

Head Lifeguard, AAA Community Pool, Miami, FL May 2014 – August 2018

• Managed the lifeguarding staff at both the indoor and outdoor pools throughout the year
• Set schedules and drafted rotations to ensure proper coverage throughout the busy season, keeping both employees and pool patrons safe and happy
• Managed chemical levels and consistent testing practices to maintain a safe swimming environment in both the indoor and outdoor pools

Brittany Jones (123) 456-7890 [email protected] 123 Address Rd, Anywhere, USA

Eager new graduate with management, administrative and organizational skills. Significant background in customer service, including giving tours, working reception, answering phones and planning events.

• Adobe Acrobat
• Customer service
• Microsoft Office

Bachelor of Business Administration University of Florida Tallahassee, FL, August 2014 – May 2018

Administrative Assistant, DEF Corp, Miami, FL June 2018 – Present

• Serve as the main office receptionist, including answering phones, replying to general email inquiries and greeting customers upon arrival
• Lead facility tours for visitors and school groups lasting one hour, answering questions and providing extensive company information from memory
• Provide support to executive teams, including scheduling meetings, organizing company travel, planning corporate events, managing conference room reservations and processing food orders

Admissions Tour Guide, College Admissions Office, Tallahassee, FL August 2015 – May 2018

• Led campus tours to individual families and groups for a one-hour time period, providing substantial campus information and answering questions about programming and student life
• Worked at the reception desk in admissions, fielding student inquiries, updating admissions records and greeting visitors
• Wrote thank you cards to all visiting students to acknowledge their presence on campus and provide contact information for future questions or concerns

Betty Smith (123) 456-7890 [email protected] 123 Address Rd, Anywhere, USA

Experienced office manager with over a decade of experience working in employee and office management roles. Significant practice in running an administrative team, pricing and procuring equipment, and ensuring office spaces run smoothly and in adherence with OSHA safe employment practices.

Administrative Manager, ABC Small Corp, Miami, FL January 2011 – Present

• Oversee administrative assistant staff, including participating in the hiring process
• Manage payroll, including time card processing and providing biweekly paychecks to staff members
• Organize supply orders, including keeping inventory and researching cost management strategies
• Send corporate communications, including executive memos and changes to corporate policies
• Process incoming and outgoing mail for all staff members

Office Manager, QRS Manufacturing, Miami, FL January 2009 – December 2010

• Ensured facility was complying with OSHA standards, including managing safety procedures and posting all required notices
• Managed time cards for payroll purposes, including ensuring correct time reporting
• Oversaw equipment ordering, including heavy machinery for the warehouse as well as standard office supplies
• Served as a resource for warehouse and factory staff, including organizing maintenance requests, answering company questions and providing corporate memos as necessary

Bachelor of Business Administration Unive rsity of Miami Miami, FL, August 2005 – December 2009

• Equipment ordering
• Facility management
• Maintenance management
• OSHA experience

How To Write an Office Manager Resume

As an office manager, you wear a lot of hats, including managing teams and facilities as well as maintaining office organization. You’ve probably done interviews or made some hiring decisions to ensure someone is a good fit for the organization. Now that you’re on the other side of the interview table, use these tips and examples to craft an office manager resume that helps you land your next job .

1. Write a brief summary of your office manager qualifications

Hiring managers often receive many applications, so you need to set yourself apart from the competition quickly. The profile summary lets you do just that. This section goes at the top of your resume, where you can lay out your experience and qualifications. Look for keywords or skills the hiring manager lists as musts, such as proficiency with Microsoft Office or a strong understanding of HIPAA laws. Leadership experience, conflict resolution, and organizational skills are also good to highlight here.

Senior-Level Profile Example

Experienced office manager with over a decade of experience in employee and office management roles. Expertise in managing administrative teams, buying and maintaining equipment, keeping offices organized, and following safe employment practices according to OSHA regulations.

Entry-Level Profile Example

New graduate passionate about administrative duties. More than one year of experience working as an administrative assistant and four years of hands-on people and facility management. Complex solution-finding skills, high levels of attention to detail, and analytical skills.

2. Add your office manager experience with compelling examples

When crafting the professional experience section of your resume, represent your past duties and responsibilities accurately, but remember you’re writing for a target audience: the hiring manager. As you’re writing job bullets, work in keywords from the job description, such as how you used a particular software or handled client complaints. When possible, including numbers, such as the number of clients in the office, can help hiring managers get a better sense of your experience.

Senior-Level Professional Experience Example

Administrative Manager ABC Small Corp, Miami, FL | January 2011 – present

• Manage payroll, including timecard processing and providing biweekly paychecks to staff members

Entry-Level Professional Experience Example

Administrative Assistant DEF Small Office, Miami, FL | December 2018 – present

• Serve as the main point of contact for office challenges, including property repairs, equipment malfunctions, supply ordering, and janitorial requirements

3. Outline your office manager-related certifications and education

When applying for an office manager job, it’s important to include any relevant education or certifications you’ve completed that position you as a strong candidate. Some openings will require a bachelor’s degree as a minimum, while others may be more concerned about your years of experience. Being a Certified Office Manager is a definite plus, but other software certifications and even search engine optimization (SEO) and customer relationship management (CRM) certifications can show you have additional skills to help you succeed after you’re hired.

• [Degree Name]
• [School Name], [City, State Abbreviation] – [Graduation Month and Year]
• Bachelor of Business Administration
• University of Miami, Miami, FL – December 2009

Certifications

• [Certification Name], [Awarding Organization], [Completion Year]
• Certified Office Manager, National Association of Certified Public Bookkeepers, 2019

4. List office manager-related skills and proficiencies

The key skills and proficiencies section of your resume should be a simple bulleted list that gives a hiring manager an idea of what you can bring to the position. You can include both technical and professional skills, sometimes referred to as soft skills. It helps to skim the job description and pull relevant must-haves and keywords into this list. If you’re not sure what to include, try these commonly sought-after skills.

How To Pick the Best Office Manager Resume Template

Organizing information and preparing professional documentation are key skills for office managers, and creating your resume gives you a chance to show a hiring manager how you excel at both. But this doesn’t mean you have to start from scratch. Use an office manager resume template to speed up the process and make it easier to tailor each resume you send out. Choose a simple template that can be skimmed in just a few seconds and is organized to highlight your best qualifications.

Frequently Asked Questions: Office Manager Resume Examples and Advice

What are common action verbs for office manager resumes -.

Each bullet that lists a job duty or responsibility should start with a verb, but not just any verb. To bring your resume up a level and ensure a hiring manager views you as a strong candidate, use engaging action verbs to highlight how you’ve succeeded in previous positions. It can be difficult to think of a new word for every bullet, so we’ve listed common action verbs for office manager resumes below to help you fill in the gaps.

How do you align your resume with a job description? -

Whether you’ll see more open positions or face a more competitive candidate pool in your job search will depend somewhat on the office’s industry. But overall, office managers are expected to have average job growth , according to the Bureau of Labor Statistics. Before sending out a resume, align it with the job description by using the same keywords and matching as many of the qualifications and must-haves as possible.

What is the best office manager resume format? -

Which resume format you choose can affect whether you move on to the next stage of the hiring process. If you have years of experience as an office manager, a reverse chronological resume is a good option because it emphasizes your work history. Those trying to move into a new position with other leadership experience or applying for entry-level positions may be better served by a combination or functional resume.

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When you finish your resume, the next step is to write a strong cover letter. It should be short, usually just half a page or so, and should expand on your resume. You can give more context to a career highlight or explain how you can help solve a problem for the organization. If you need some help getting started, we’ve created some office manager cover letter examples you can use as a model for your own.

Frank Hackett

Certified Professional Resume Writer (CPRW)

Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).

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• Office Manager Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Office Manager Resumes:

• Overseeing general office operation and maintaining a clean and enjoyable working environment.
• Managing office supplies inventory and placing orders as necessary.
• Organizing office layout and ordering stationery and equipment.
• Maintaining the office condition and arranging necessary repairs.
• Coordinating with IT department on all office equipment and managing office IT resources.
• Ensuring that all items are invoiced and paid on time.
• Managing contract and price negotiations with office vendors and service providers.
• Implementing office policies and standard operating procedures.
• Assisting the HR department with recruitment, onboarding, and termination processes.
• Planning in-house or off-site activities, like parties, celebrations, and conferences.
• Providing general support to visitors and addressing employees queries regarding office management issues.
• Managing office budget, ensuring accurate and timely reporting.

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Office Manager Resume Example:

• Revitalized office operations by implementing a cloud-based document management system, leading to a 30% reduction in paper usage and a 20% increase in retrieval efficiency.
• Orchestrated a company-wide training program on new administrative procedures, resulting in a 40% decrease in process-related errors and a 15% uptick in overall staff productivity.
• Managed vendor negotiations and office supply procurement, achieving a cost reduction of 25% annually while maintaining quality and service standards.
• Directed the relocation of corporate headquarters, coordinating with multiple departments for a seamless transition with zero downtime in critical business operations.
• Implemented a comprehensive scheduling system for meeting rooms and resources, enhancing utilization rates by 35% and improving inter-departmental collaboration.
• Championed a wellness initiative that included ergonomic assessments and adjustments, leading to a 10% decrease in reported employee discomfort and a 5% increase in employee satisfaction scores.
• Developed and enforced office policies that streamlined administrative workflows, resulting in a 50% improvement in task completion times and a more cohesive office environment.
• Introduced a real-time financial tracking system for office budgets, increasing financial transparency and enabling a 20% more efficient allocation of resources.
• Played a pivotal role in achieving ISO 9001 certification for the company by standardizing office procedures and documentation, demonstrating a commitment to continuous improvement and quality management.
• Document management and cloud-based systems proficiency
• Process improvement and workflow optimization
• Training program development and execution
• Vendor management and negotiation
• Cost reduction and budget management
• Project management and coordination
• Resource scheduling and space utilization
• Employee wellness and ergonomics initiatives
• Policy development and enforcement
• Financial tracking and reporting
• Quality management systems (e.g., ISO 9001)
• Office technology and software proficiency (e.g., MS Office, Google Workspace)
• Interpersonal and communication skills
• Leadership and team management
• Problem-solving and decision-making
• Time management and prioritization
• Attention to detail and accuracy
• Adaptability and change management
• Customer service orientation
• Confidentiality and discretion

Top Skills & Keywords for Office Manager Resumes:

Hard skills.

• Office Administration
• Calendar Management
• Travel Coordination
• Meeting and Event Planning
• Inventory Management
• Budgeting and Expense Management
• Vendor Management
• Facilities Management
• Records Management
• Project Coordination
• Office Technology Proficiency
• Time Management

Soft Skills

• Organization and Time Management
• Communication and Interpersonal Skills
• Attention to Detail
• Problem Solving
• Adaptability and Flexibility
• Leadership and Teamwork
• Customer Service
• Multi-tasking
• Conflict Resolution
• Decision Making
• Emotional Intelligence
• Resourcefulness

Resume Action Verbs for Office Managers:

• Implemented
• Streamlined
• Coordinated
• Collaborated
• Communicated
• Facilitated

Build a Office Manager Resume with AI

Resume FAQs for Office Managers:

How long should i make my office manager resume, what is the best way to format a office manager resume, which keywords are important to highlight in a office manager resume, how should i write my resume if i have no experience as a office manager, compare your office manager resume to a job description:.

• Identify opportunities to further tailor your resume to the Office Manager job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Office Managers:

Office administrator, executive assistant, administrative assistant, senior office administrator, executive administrative assistant, office secretary, office clerk, administrative support.

How to Write the Perfect Office Manager Resume (Plus an Example!)

I can’t even begin to count the number of times my favorite office manager saved my you-know-what. As a busy recruiter, I was constantly submitting last-minute conference room requests, frantically printing candidate resumes on the notoriously finicky copy machine (that would inevitably jam at the most inopportune moment), or desperately searching the snack closet for my favorite treat to get me through a hectic day. Sometimes I had to book sudden, next-day travel arrangements or needed help organizing an office-wide lunch. Other times I just wanted someone to talk to.

Can you guess who I’d turn to for help with every single one of these harried needs? Yep, my company’s incredible office manager. And, obviously, helping me wasn’t her only job. She was the ultimate multitasker. Cool, calm, collected, and hyper-organized, she kept that place running like a well-oiled machine.

It’s not an easy job, but if you’ve got a knack for problem-solving, love dreaming up process improvements, and enjoy being your team’s go-to resource, office management can be fun, exciting, and incredibly rewarding.

If you’re in the market for a new office manager position—whether you’re a seasoned veteran or an aspiring newbie—you’re going to need an awesome resume to showcase your exceptional organizational skills and accomplishments. Read on to learn how to write the perfect office manager resume.

What Does an Office Manager Do?

Office managers are the glue that holds an office together. The role varies from one company to another, but you can almost always count on an office manager to oversee office supply inventory and ordering, manage records, supervise the administrative or front desk function, assist with meeting planning, and draft or proofread communications. In some cases, they process payroll or book travel arrangements. And sometimes they manage a team, too. Basically, they do whatever is necessary to keep the office running.

How to Write a Standout Office Manager Resume

When it comes to office manager resumes, recruiters will be looking for all the usual suspects: applicable experience, relevant keywords, quantifiable accomplishments, the right technical skills—all contained within an easy-to-read, error-free document. As with any search, a recruiter is going to use your resume to assess whether you’re likely to be qualified for and perform well in the role for which they’re recruiting. Here’s how to show you’ve got what it takes.

1. Lead With Your Most Relevant Skills

Because an office manager’s responsibilities can vary so widely from company to company, it’s essential that you pay close attention to each job posting you apply to. Tailoring your resume to reflect each prospective employer’s specific needs will increase your chances of landing an initial interview.

So while it’s great that you’re a whiz at processing payroll, you probably don’t need to emphasize that skill if there’s no mention of payroll processing in a particular job description. On the other hand, if a job description lists vendor management at the very top of the post, you’ll want to prominently feature your relevant experience building strong vendor relationships.

2. Nail the Keywords

Remember, most applications get filtered through an applicant tracking system (ATS) before a recruiter ever lays eyes on them, so make sure that yours includes keywords that signal to the system that you’re qualified for the job.

Including common office management lingo like scheduling , office supply management , and budgeting will give you a great foundation. But since the most effective keywords will vary from one job to another, tailoring your keywords to reflect the skills and experience a specific job description calls for is essential.

At a loss for (key)words? For inspiration, you can refer to this handy word bank of common office manager skills and duties.

• Administrative Support
• Bookkeeping
• Calendaring
• Customer Service
• Communications
• Document Management
• Executive Support
• Facilities Management
• File Management
• Meeting Coordination
• Office Supply Management
• Payroll Processing
• Project Management
• Proofreading
• Report Generation
• Spreadsheets
• Travel Arrangements
• Vendor Relations

3. Use Clear, Concise Bullet Points

Using bullet points is the most effective way to highlight your experience and qualifications. Recruiters are busy people, so they don’t want to get stuck reading dense paragraphs or super long sentences (who can blame them?).

You’ll generally want to include somewhere between five and seven bullet points for any given job. That should give you enough space to describe the scope of your responsibilities (and showcase your achievements!) without losing your reader’s attention.

Crafting a compulsively readable bullet point is easier than you might think. Just follow this simple formula:

• Action verb + job duty + outcome

Here’s what that might look like:

• Designed new office refreshments ordering process, resulting in a 30% decrease in wasted food and a 72% increase in employee satisfaction

4. Incorporate Tangible Numbers and Outcomes

Be specific! Did you oversee the conference room schedule for a large office? Great! How many rooms did you manage? How many meeting requests did you process each day? How many people worked in your office? The more detail you can provide about a specific job duty, the better. Just look at the difference between these two bullet points:

• Oversaw conference room scheduling for busy office
• Managed schedules for eight conference rooms, booking up to 35 daily requests from 350+ employees

The second bullet point is much stronger, right? Incorporating quantifiable details helps bring an otherwise vague or generic-sounding job duty to life. And that’s the sort of thing that will grab (and hold!) a hiring manager’s attention.

5. Remember to Include Your Technical Know-How

A top-notch office manager will be a whiz at Microsoft Office Suite, Google Drive, and some type of payroll processing system. They might also know their way around a copy machine or have a bit of IT troubleshooting experience under their belt. Whatever your specific technical skills are, be sure to list them on your resume—especially if you notice them popping up in a job description.

6. Skip the Summary—Unless...

If you’ve got a few years of office management experience under your belt, a summary probably isn’t necessary. Your work history will speak for itself! But if you’re newer to the space, a brief summary could help to frame your relevant experience, thus making your application more appealing to prospective employers. Need a little summary statement inspiration? You’ll love these examples .

7. And as Always, Don’t Forget the Basics

I almost always recommend using a chronological resume format . You’ll also want to keep it to a single page (you can typically cut experience that’s more than 10 years old), use compelling verbs , tailor the content to reflect the job posting, and proofread the heck out of the final draft before you click submit.

Now for an Example!

Below is a sample of what a great office manager resume might look like. But remember, resumes are like snowflakes, all unique in their own special way. So yours will probably end up being different from this example—and that’s just fine.

Download an Example Office Manager Resume

As an office manager, you’re basically the company superhero—and your resume should reflect that! Don’t be shy about showcasing your incredible abilities on your resume (it’s OK to brag a little). That’s what resumes are for.

• • Oversaw operational procedures, improved workflow efficiency by 25%, and reduced operational costs by 10% through strategic resource management.
• • Managed a team of 15 staff, directing recruitment, training, and mentoring activities, resulting in a 20% increase in team productivity.
• • Spearheaded the planning and execution of 12 major client engagement events per year, increasing client satisfaction scores by 30%.
• • Implemented a new centralized digital filing system that secured confidential information and enhanced document retrieval times by 40%.
• • Led the transition to a new project management platform, which facilitated better stakeholder communication and on-time project delivery.
• • Coordinated with IT to develop and maintain an updated company website, leading to a 50% increase in online client interactions.
• • Project managed office relocations, ensuring zero downtime in client services and maintained operational continuity throughout the process.
• • Developed office policies that resulted in a 15% reduction in overhead expenses without compromising service quality.
• • Directed comprehensive onboarding and training programs for over 20 new employees, enhancing overall team competency.
• • Played a key role in securing client accounts by assisting in preparing presentations and reports that aided in a 10% business growth.
• • Organized weekly team meetings, effectively streamlining communication between staff and senior management.
• • Improved client resource management by creating a streamlined process for inquiry routing, increasing response efficiency by 35%.
• • Acted as liaison between clients and internal teams, facilitating meetings that contributed to a 25% improvement in project turnaround times.
• • Coordinated cross-department efforts for annual audit preparations, ensuring compliance with industry standards.
• • Assisted with marketing initiatives which contributed to an annual 15% growth in client base.

10 Business Office Manager Resume Examples & Guide for 2024

The role of a Business Office Manager involves overseeing daily operations, managing staff, and ensuring efficient administrative processes. Highlight your experience in budget management, team leadership, and process improvement on your resume. Consider incorporating skills such as financial reporting, project management, and proficiency in office software. Emphasizing your ability to enhance operational efficiency and improve team performance can significantly demonstrate your contributions to potential employers.

All resume examples in this guide

Single Column

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

As a business office manager, articulating your diverse skill set and leadership experience on your resume can be a daunting challenge. Our guide offers tailored strategies and examples to help you distill your extensive expertise into a compelling narrative that will capture the attention of potential employers.

• Sample industry-leading examples to learn how to write your best resume yet.
• Improve the experience, education, and achievements section of your resume with insights from resume-writing professionals.
• Curate your technical expertise and personality to stand out amongst the pool of candidates.
• Succinctly focus on your unique skill set all through your business office manager resume.

If the business office manager resume isn't the right one for you, take a look at other related guides we have:

• Office Administrator Resume Example
• HR Administrative Assistant Resume Example
• Medical Administrative Assistant Resume Example
• Assistant Front Office Manager Resume Example
• Front Desk Manager Resume Example
• Legal Translator Resume Example
• Interpreter Resume Example
• Temporary Administrative Assistant Resume Example
• Archivist Resume Example
• Secretary Resume Example

The ultimate formula for your business office manager resume format

Our best advice on how to style your business office manager resume is this - first, take the time to study the job advert requirements.

The resume format you select should ultimately help you better align how your experience matches the specific role.

There are four crucial elements you need to thus take into consideration:

• How you present your experience. If you happen to have plenty of relevant expertise, select the reverse-chronological resume format to organize your experience by dates, starting with the latest.
• Don't go over the top with writing your resume. Instead, stick with a maximum of two-page format to feature what matters most about your profile.
• Headers aren't just for "decoration". The header of your resume helps recruiters allocate your contact details, portfolio, and so much more.
• The PDF format rules. It's the most common practice to submit your business office manager resume as a PDF so that your resume doesn't lose its layout. However, make sure the read the job well - in some instances, they might require a doc file.

Upload & Check Your Resume

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

Highlight any significant extracurricular activities that demonstrate valuable skills or leadership.

The six in-demand sections for your business office manager resume:

• Top one-third should be filled with a header, listing your contact details, and with a summary or objective, briefly highlighting your professional accolades
• Experience section, detailing how particular jobs have helped your professional growth
• Notable achievements that tie in your hard or soft skills with tangible outcomes
• Popular industry certificates to further highlight your technical knowledge or people capabilities
• Education to showcase your academic background in the field

What recruiters want to see on your resume:

• Demonstrated proficiency in office administration and staff management
• Proven experience with budget preparation, financial reporting, and cost control strategies
• Strong organizational skills and ability to prioritize tasks efficiently
• Experience with office software, including CRM systems, databases, and project management tools
• Effective communication abilities and a track record of maintaining professional relations with staff and clients

Defining your professional expertise in your business office manager resume work experience section

The work experience section, often the most detailed part of your resume , is where you discuss your past roles and achievements. To effectively list your experience, consider these four key tips:

• Align your expertise with the job requirements. It's vital to integrate keywords matching the job criteria to pass initial assessments;
• Show, don’t just tell. Quantify your responsibilities by stating your actual achievements in previous roles;
• Include measurable metrics. For instance, how did your performance impact the annual ROI?
• Highlight crucial industry skills. Mention both technological knowledge and interpersonal skills in this section.

These guidelines will help you craft an impressive business office manager resume work experience section that is bound to catch recruiters' attention.

• Spearheaded the implementation of a cloud-based accounting system, which streamlined accounts receivable processes and reduced invoice turnover time by 30%.
• Managed a team of 10 administrative staff, improving team productivity by implementing a new performance evaluation system that increased operational efficiency by 25%.
• Negotiated vendor contracts resulting in a 15% reduction in office supply costs while maintaining quality standards for all office materials.
• Directed office operations and managed an annual budget of $500,000, consistently staying within +/- 2% of the forecasted expenditures.
• Developed and executed a new employee onboarding program, enhancing staff retention by 20% within the first year of employment.
• Improved inter-departmental communications by implementing weekly cross-functional meetings, leading to a 10% uplift in project completion efficiency.
• Led the financial management of multimillion-dollar projects, providing detailed cost analyses and reports, contributing to a 12% increase in profitability on key initiatives.
• Coordinated with IT department to upgrade company’s CRM system, which enhanced customer data accuracy and improved sales follow-up processes.
• Championed the transition to a paperless office environment, reducing office expenses by 18% and increasing document retrieval efficiency.
• Enhanced staff productivity by 20% through the implementation of a flexible work schedule and telecommuting options, leveraging new remote work technologies.
• Orchestrated the adoption of a centralized digital filing system, improving record-keeping accuracy and reducing time spent on file management by 25%.
• Initiated and maintained compliance with new GDPR and data protection regulations, ensuring zero breaches and full legal compliance since implementation.
• Oversaw the upgrade of office security systems, introducing biometric access that diminished potential security breaches by 40%.
• Implemented cost-saving measures that decreased office overheads by 22% without impacting staff efficiency or morale.
• Fostered strong relationships with suppliers to ensure optimal pricing and delivery terms, improving inventory turnover by 15%.
• Streamlined payroll processing through the use of automated systems, reducing errors by 98% and saving 10 hours of manual work per pay period.
• Led a cross-department initiative to maximize office space utilization, which resulted in a 20% decrease in space-related costs.
• Enhanced vendor management systems to optimize supply chain workflows, thereby expediting delivery times by 15%.
• Initiated a customer feedback system that improved client satisfaction scores from 78% to 94% within two years.
• Implemented a comprehensive risk management plan, reducing operational risks by 35% and safeguarding company assets.
• Optimized office layout and ergonomics, resulting in a 5% increase in overall staff productivity and a reduction in workplace injuries.
• Developed a custom performance dashboard for real-time monitoring of KPIs, which led to a more agile response to market changes and a 15% improvement in KPI performance.
• Pioneered a sustainability initiative that cut the company’s carbon footprint by 30%, while also reducing operating costs by 10%.
• Cultivated a culture of continuous improvement, conducting regular training sessions that contributed to a 25% increase in competence-related performance measures.

Quantifying impact on your resume

• Include the size of the team you managed, as it demonstrates leadership scale and scope of management experience.
• Outline the budget you were responsible for overseeing to showcase financial management skills.
• Detail any revenue growth figures during your tenure to illustrate your contribution to the company’s financial success.
• Mention specific percentages of cost savings achieved through office management optimizations or negotiations.
• Report the number of projects or initiatives led to emphasize project management ability and productivity.
• Quantify improvements in operational efficiency such as reduced processing times or increased throughput.
• Highlight any increases in customer satisfaction scores or service levels under your supervision to show a dedication to client service and experience.
• Present the volume of documentation or records managed to indicate organizational skills and attention to compliance.

Action verbs for your business office manager resume

Four quick steps for candidates with no resume experience

Those with less or no relevant experience could also make a good impression on recruiters by:

• Taking the time to actually understand what matters most to the role and featuring this within key sections of their resume
• Investing resume space into defining what makes them a valuable candidate with transferrable skills and personality
• Using the resume objective to showcase their personal vision for growth within the company
• Heavily featuring their technical alignment with relevant certifications, education, and skills.

Remember that your resume is about aligning your profile to that of the ideal candidate.

The more prominently you can demonstrate how you answer job requirements, the more likely you'd be called in for an interview.

Recommended reads:

• How To Include Your Relevant Coursework On A Resume
• Should I Put In An Incomplete Degree On A Resume?

Listing your relevant degrees or certificates on your business office manager resume is a win-win situation. Not only does it hint at your technical capabilities in the industry, but an array of soft skills, like perseverance, adaptability, and motivation.

In-demand hard skills and soft skills for your business office manager resume

A vital element for any business office manager resume is the presentation of your skill set.

Recruiters always take the time to assess your:

• Technological proficiency or hard skills - which software and technologies can you use and at what level?
• People/personal or soft skills - how apt are you at communicating your ideas across effectively? Are you resilient to change?

The ideal candidate presents the perfect balance of hard skills and soft skills all through the resume, but more particular within a dedicated skills section.

Building your business office manager skills section, you should:

• List up to six skills that answer the requirements and are unique to your expertise.
• Include a soft skill (or two) that defines you as a person and professional - perhaps looking back on feedback you've received from previous managers, etc.
• Create up to two skills sections that are organized based on the types of skills you list (e.g. "technical skills", "soft skills", "business office manager skills", etc.).
• If you happen to have technical certifications that are vital to the industry and really impressive, include their names within your skills section.

At times, it really is frustrating to think back on all the skills you possess and discover the best way to communicate them across.

We understand this challenge - that's why we've prepared two lists (of hard skills and soft skills) to help you build your next resume, quicker and more efficiently:

Top skills for your Business Office Manager resume:

Microsoft Office Suite

CRM Software

Payroll Systems

Project Management Tools

Data Analysis Software

Document Management Systems

Billing Software

Scheduling Software

Communication

Problem-Solving

Time Management

Interpersonal Skills

Organization

Adaptability

Attention to Detail

Team Collaboration

Conflict Resolution

List your educational qualifications and certifications in reverse chronological order.

What are the best certificates to add to your business office manager resume + how to curate your education section

The education and certification resume sections are the underdogs of your business office manager resume.

They showcase to recruiters that you've invested plenty of time to gain valuable and specific know-how, vital for growth.

As far as the resume education section is concerned:

• Detail only advanced education, specifying the institution and timeframe.
• Indicate your forthcoming graduation date if you're in the midst of your studies.
• Consider omitting degrees that don't align with the job's requirements.
• Offer a description of your academic journey if it underscores your notable achievements.

When curating your degrees and certificates on your business office manager resume:

• Select only accreditation that matters to the role
• Niche knowledge that could help you stand out as a candidate (as is within the past few years), should be listed towards the top of your resume
• Include any pertinent data for credibility (e.g. institute name, graduation dates, etc.)
• Irrelevant degrees and certifications shouldn't make it on your resume. Those include your high school diploma and any specializations that have nothing to do with the technical or soft skills that are required for the job

As a final note, if you feel tempted to exclude your education or certification from your resume, don't.

These two sections could help you have a better competitive edge over other candidates - hinting that your professional journey in the industry may be for a longer period of time.

Recruiters find all of these business office manager credentials impressive:

The top 5 certifications for your business office manager resume:

• Project Management Professional (PMP) - Project Management Institute
• Certified Manager (CM) - Institute of Certified Professional Managers
• Certified Business Office Manager (CBOM) - Management and Strategy Institute
• Professional in Human Resources (PHR) - HR Certification Institute
• Facilities Management Professional (FMP) - International Facility Management Association
• How to List GPA on Your Resume
• How To List Certifications On A Resume (Examples Included)

Deciding between a resume summary or objective for your business office manager role

Understanding the distinction between a resume summary and an objective is crucial for your business office manager resume.

A resume summary, typically three to five sentences long, offers a concise overview of your career . This is the place to showcase your most pertinent experience, key accomplishments, and skills. It's particularly well-suited for those with professional experience relevant to the job requirements.

In contrast, a resume objective focuses on how you can add value to potential employers. It addresses why they should hire you and outlines your career expectations and learning goals. Therefore, it's ideal for candidates with less experience.

In the following section of our guide, explore how resume summaries and objectives differ through some exemplary industry-specific examples.

Resume summaries for a business office manager job

• Dynamic Office Manager with over 7 years of experience specializing in operational enhancement and team leadership within the financial services sector. Distinction for restructuring office operations, resulting in a 20% increase in efficiency. Expert in the integration of advanced technological tools and software for office management.
• Highly organized and driven professional transitioning from a 10-year career in health care management to business office management. Adept at coordinating large-scale events and maintaining meticulous records, with a proven track record of enhancing patient care through administrative excellence.
• Exuberant and detail-oriented former high school principal with a decade of experience, bringing strong interpersonal skills and a strategic approach to the field of business office management. Celebrated for improving student success through efficient allocation of resources and a focus on staff collaboration.
• Accomplished Office Manager with 8 years in the legal sector, renowned for driving productivity by leveraging legal software expertise and implementing best practices in document control and client communication. Spearheaded the digitization of client files, reducing retrieval time by 15%.
• Eager to apply my fresh perspective and energetic commitment to efficiently managing office functions and contributing to a harmonious workplace environment. Keen on mastering necessary administrative skills and utilizing my robust organizational abilities to streamline processes for organizational success.
• As a recent Business Administration graduate, I am excited to utilise my academic grounding and passion for optimizing workplace efficiency. I aim to absorb the intricacies of managing a dynamic office environment and to support and energize the staff with effective leadership strategies.

More sections to ensure your business office manager resume stands out

If you're looking for additional ways to ensure your business office manager application gets noticed, then invest in supplementing your resume with extra sections, like:

• Publications;

These supplementary resume sections show your technical aptitude (with particular technologies and software) and your people skills (gained even outside of work).

Key takeaways

• The format and layout of your business office manager resume should reflect on both your career and what matters most to the job you're applying for;
• Use the resume summary and objective to hint at your most prominent accomplishments;
• Always be specific about your experience and consider what value each bullet you curate adds to your business office manager application;
• Consider how your academic background and technical capabilities could further showcase your alignment to the role;
• Your soft skills should contribute to your overall business office manager profile - aligning your personality with skills and results.

Looking to build your own Business Office Manager resume?

• Resume Examples

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7 Executive Secretary Resume Examples for 2024

An executive secretary resume should show strong organization, multitasking, and communication skills. This article will provide proven resume examples specifically for this role. You’ll learn how to highlight your experience with scheduling, office management, and executive support. Additionally, we'll share strategic tips to make your resume clear and professional. Use these insights to help your resume stand out in a competitive job market.

• 07 Sep 2024 - 5 new sections, including 'Where to place education', added
• 07 Sep 2024 - 5 new resume templates, including Senior Executive Secretary, added
• 05 Sep 2024 - Article published

  Next update scheduled for 15 Sep 2024

Here's what we see in excellent executive secretary resumes:

Show Impact By Using Numbers : The best resumes show clear impact through numbers. Mention time savings of 20% , reducing customer support issues by 15% , managed administrative budget of $50K , and handled 250+ scheduling tasks . This shows you can make a real difference in the role.

Include Relevant Skills From The Job Description : Include skills on your resume that you have and are mentioned on the job description. Some popular ones are Microsoft Office Suite , calendar management , data entry , document preparation , travel coordination . But don't include all of them, choose the ones you have and are mentioned in the JD.

Highlight Relevant Administrative Experience : Focus on your experience with administrative tasks. Use specific phrases like managed executive calendars , coordinated travel plans , or prepared financial reports to show you are skilled in these areas.

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Executive Secretary Resume Sample

Find out how good your resume is.

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Get feedback on your resume

Want to know how your executive secretary resume measures up? Our resume scoring tool gives you a clear picture of where you stand. It evaluates your resume based on key criteria that recruiters in administrative roles look for.

Upload your resume now for an unbiased assessment. You'll get instant feedback on your resume's strengths and areas for improvement, helping you make your application stand out to potential employers.

Where to place education

When you update your resume as an executive secretary, put your education after your experience. This shows that you have been working and have practical skills. If you are new to the workforce or have a recent degree that is key for the role, then list your education first. This helps hiring managers understand your current knowledge base.

For most executive secretaries, your experience is what matters most. Highlight any training or certifications related to office management or technologies used in the role. This can include courses in business communication or specialized software training. These are good to place prominently if they are the latest addition to your skill set.

Showcase your tech skills

Mention your knowledge of office software like MS Office Suite and scheduling tools. These are crucial in administrative roles.

Also, include any experience with project management software. Many executive secretaries need to organize and track multiple tasks and deadlines.

Executive Assistant Resume Sample

Ideal resume length.

For an executive secretary position, keep your resume concise and to the point. A one-page resume is optimal if you have less than 10 years of experience. Your ability to present information compactly showcases your organizational skills, which are vital in this role. Always make sure that the key elements of your experience and skills are easy to find and read.

If you have more than 10 years of experience or if you are at a senior level, a two-page resume is acceptable. However, remember that most hiring managers will focus on the first page. Make sure that your most relevant skills, such as scheduling abilities or document management, are highlighted at the beginning. Use a clean layout and readable font to ensure that all information is accessible. Avoid filling space with less important details, such as outdated education or unrelated experiences.

Administrative Manager Resume Sample

Highlight communication skills.

Employers look for strong written and verbal communication skills. Mention specific examples like drafting emails or conducting meetings.

You should also showcase your ability to handle confidential information. Highlight how you’ve managed sensitive documents or communications in previous roles.

Junior Executive Secretary Resume Sample

Senior executive secretary resume sample.

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Operations Manager Resume

Published on September 5th, 2024

Operations managers are high-level professionals who oversee the day-to-day operations of a business. To maximize the company's efficiency and profitability, they frequently oversee several departments, managing budgets and allocating resources. 

Are you searching for a new position? Then, as an operations manager, your resume should be like an operations plan. It must be well-structured, effective, and customized to meet the demands of the employer.

Let's examine some operations manager resume samples in this blog to help you get the position you want.

Some of the common responsibilities of Operations Manager are:

• Create and implement operational strategies and procedures to increase efficacy and efficiency.
• Create and uphold operating guidelines and protocols.
• Track and evaluate operational performance to pinpoint areas for improvement.
• Oversee the organization's day-to-day activities
• Oversee and inspire employees to guarantee optimal output and efficiency.
• Create and oversee financial plans and budgets.
• Make sure all applicable laws and regulations are followed.
• Create and put into action plans to save expenses and boost revenue.
• Staff performance should be reviewed and monitored, and remedial action should be taken as needed.
• Work together with other departments to make sure everything runs smoothly.
• Develop and implement customer service standards and procedures
• Keep an eye on consumer comments and respond as necessary.

Operations Manager Resume Templates

1. operations manager (general).

This template focuses on showcasing your ability to manage and streamline day-to-day operations across multiple departments. Highlight your expertise in process optimization, resource management, and improving overall business efficiency.

2. Field Operations Manager

Designed for professionals overseeing field operations, this template emphasizes leadership in managing teams in the field, logistical planning, and ensuring timely project completion while maintaining quality and safety standards.

3. Flight Operations Manager

This template is ideal for managing operations in aviation, focusing on coordinating flight schedules, ensuring regulatory compliance, and improving airline efficiency. Emphasize experience in logistics, safety protocols, and team management.

4. Administrative Operations Manager

Tailored for managing administrative functions, this template highlights your expertise in improving office operations, managing budgets, and ensuring compliance with organizational policies, while also enhancing staff productivity.

5 . General Operations

A versatile template designed for various industries, focusing on managing cross-departmental operations, driving process improvements, and meeting financial goals through effective resource management and strategic planning.

Crafting an Operations Manager resume tailored to your specific role is crucial for standing out in today’s competitive job market. Whether you're managing general operations, overseeing fieldwork, or leading administrative tasks, your resume should clearly showcase your leadership skills, ability to improve efficiency, and experience in driving successful outcomes. Use these templates as a guide to create a strong, well-structured resume that highlights your qualifications and aligns with the expectations of potential employers. Remember, a well-crafted resume is the first step towards landing your next big opportunity as an Operations Manager.

Soujanya Varada

As a technical content writer and social media strategist, Soujanya develops and manages strategies at HireQuotient. With strong technical background and years of experience in content management, she looks for opportunities to flourish in the digital space. Soujanya is also a dance fanatic and believes in spreading light!

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Resume Examples

September 04, 2024

15 Receptionist Resume Examples

As a receptionist you're a person first impression of a business. These receptionist resume examples can help you make a first impression with a hiring manager.

Resume Examples and Guide For

receptionist

New Graduate Receptionist Resume

Intern to full-time receptionist resume, career change to receptionist resume, mid-level office receptionist resume, senior medical receptionist resume, executive receptionist resume, hotel receptionist resume, dental receptionist resume, law firm receptionist resume, spa receptionist resume, corporate receptionist resume, bilingual receptionist resume, virtual receptionist resume, part-time receptionist resume, receptionist/administrative assistant hybrid resume, receptionist resume outline, choosing the right resume layout for a receptionist, writing a receptionist resume header, writing a receptionist resume summary, common receptionist responsibilities to highlight, showcasing your receptionist experience effectively, creating a receptionist resume with no experience, educational requirements for a receptionist resume, professional organizations for receptionists, relevant awards and achievements for a receptionist resume, volunteer opportunities to enhance a receptionist resume, essential hard skills for a receptionist resume, crucial soft skills for a receptionist resume, valuable certifications for receptionists, tips for crafting an effective receptionist resume, optimal length for a receptionist resume, key focus areas for a receptionist resume.

The first impression of your resume is your key to unlocking opportunities in the receptionist field. Whether you're just starting your career or looking to advance to a senior position, this comprehensive guide offers tailored resume examples for receptionists and expert advice to help you shine. Let's explore how to create a resume that captures the essence of your skills and experience, positioning you as the ideal candidate for receptionist roles across various industries.

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Entry-Level Receptionist Resume Examples

This new graduate receptionist resume example is perfect for recent graduates looking to start their career in reception. It highlights relevant coursework, internships, and transferable skills.

Fatima Bilal

[email protected] - (555) 123-4567 - New York, NY

Recent graduate with strong communication skills and a passion for customer service seeking an entry-level receptionist position to contribute to a dynamic office environment.

Administrative Assistant Intern

ABC Corporation

05/2022 - 08/2022

New York, NY

• Assisted with front desk operations, including greeting visitors and managing phone calls
• Organized and maintained filing systems for improved efficiency
• Scheduled appointments and managed calendars for three executives

Bachelor of Business Administration

New York University

09/2019 - 04/2023

• Relevant Coursework: Business Communication, Office Management, Customer Relations

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) • Excellent verbal and written communication skills • Basic knowledge of office equipment (printers, scanners, phone systems) • Bilingual: Fluent in English and Arabic

Why this resume is great

This new graduate receptionist resume stands out because it effectively showcases relevant skills and experiences for an entry-level receptionist position. The objective statement clearly communicates the candidate's goals, while the internship experience demonstrates practical skills. The inclusion of relevant coursework and volunteer experience further strengthens the application, showing initiative and transferable skills valuable in a reception role.

This intern to full-time receptionist resume example demonstrates how to leverage internship experience to secure a full-time receptionist position, highlighting growth and acquired skills.

Maria Pappas

[email protected] - (555) 987-6543 - Chicago, IL

Dedicated and detail-oriented receptionist with proven internship experience, seeking to transition into a full-time role. Skilled in managing front desk operations, coordinating schedules, and providing exceptional customer service.

Receptionist Intern

XYZ Corporation

09/2022 - Present

Chicago, IL

• Manage front desk operations, greeting an average of 50 visitors daily
• Handle multi-line phone system, directing calls to appropriate departments
• Maintain employee and visitor log, ensuring security protocols are followed
• Assist with administrative tasks, including data entry and document preparation

Administrative Assistant (Part-time)

University of Chicago

01/2022 - 08/2022

• Provided administrative support to the Department of Business
• Organized and filed important documents, improving retrieval efficiency by 25%
• Assisted in coordinating department events and meetings

Bachelor of Arts - Communication

Certifications

Customer Service Excellence Certificate

Proficient in Microsoft Office Suite and Google Workspace • Excellent interpersonal and communication skills • Fluent in English and Italian • Experienced with visitor management systems

This intern to full-time receptionist resume effectively showcases the transition from intern to full-time receptionist. It highlights relevant experience gained during the internship, demonstrating growth and acquired skills specific to reception duties. The inclusion of part-time work experience and a relevant certification further strengthens the candidate's qualifications, showing a commitment to professional development in customer service and administration.

This career change to receptionist resume example is tailored for professionals transitioning into a receptionist role from a different career, emphasizing transferable skills and relevant experiences.

[email protected] - (555) 246-8135 - San Francisco, CA

Dedicated professional with 5 years of customer service experience in retail, transitioning to a receptionist role. Skilled in client relations, multitasking, and administrative support, with a strong desire to contribute to a dynamic office environment.

Retail Sales Associate

Fashion Forward

05/2018 - Present

San Francisco, CA

• Greet and assist an average of 100 customers daily, providing personalized service
• Manage point-of-sale system, processing transactions and maintaining accurate cash records
• Coordinate with team members to ensure smooth store operations and inventory management
• Handle customer inquiries and resolve complaints, maintaining a 95% satisfaction rate

Customer Service Representative

TechSupport Inc.

03/2016 - 04/2018

• Answered 50+ calls daily, addressing customer concerns and technical issues
• Maintained detailed records of customer interactions and resolutions
• Collaborated with technical teams to ensure timely problem resolution

Associate's Degree - Business Administration

San Francisco City College

09/2014 - 04/2016

Microsoft Office Specialist

Effective Communication in the Workplace

Customer Service • Communication • Organization • Technology

This career change to receptionist resume effectively positions the candidate for a career change to receptionist. It highlights transferable skills from retail and customer service experiences that are directly applicable to reception work. The professional summary clearly states the career transition goal, while the skills section emphasizes relevant abilities. The inclusion of additional training and volunteer experience demonstrates initiative and ongoing professional development, making the candidate an attractive option for employers seeking a receptionist with diverse experience.

Experienced Receptionist Resume Examples

This mid-level office receptionist resume example showcases the skills and experiences of a receptionist with several years of experience in an office setting, highlighting growth and increased responsibilities.

Michaela Li

[email protected] - (555) 369-2580 - Seattle, WA

Dedicated and efficient Office Receptionist with 5 years of experience in fast-paced corporate environments. Skilled in managing front desk operations, coordinating schedules, and providing exceptional administrative support. Known for maintaining a welcoming atmosphere while ensuring smooth office operations.

Senior Office Receptionist

Global Tech Solutions

07/2020 - Present

Seattle, WA

• Manage front desk for a 200+ employee office, greeting visitors and coordinating meeting rooms
• Handle complex multi-line phone system, efficiently directing calls and taking messages
• Oversee office supply inventory, reducing waste by 15% through improved tracking systems
• Train and mentor junior receptionists, improving team efficiency by 20%

Office Receptionist

Northwest Business Services

06/2018 - 06/2020

• Greeted and directed an average of 50 visitors daily in a professional manner
• Managed executive calendars and coordinated travel arrangements for senior management
• Processed incoming and outgoing mail, ensuring timely distribution
• Assisted with event planning and execution for company gatherings and client meetings

Associate's Degree - Office Administration

Seattle Community College

09/2016 - 04/2018

• Certified Administrative Professional (CAP)

Proficient in Microsoft Office Suite • Proficient in Google Workspace • Proficient in Salesforce CRM • Excellent verbal and written communication skills • Fluent in English and Mandarin Chinese • Experienced with visitor management systems • Experienced with video conferencing platforms

This mid-level office receptionist resume excels in showcasing a mid-level receptionist's growth and increased responsibilities. It highlights specific achievements, such as improving efficiency and implementing new systems, which demonstrate the candidate's value to previous employers. The professional development section shows a commitment to ongoing learning, while the bilingual skills add extra value. The quantifiable achievements and diverse skill set make this resume stand out for more senior receptionist positions.

This senior medical receptionist resume example is tailored for an experienced medical receptionist, emphasizing specialized skills in healthcare administration and patient care.

Anita Smith

[email protected] - (555) 741-9630 - Boston, MA

Compassionate and efficient Senior Medical Receptionist with 8+ years of experience in busy healthcare settings. Skilled in patient relations, medical scheduling, and HIPAA compliance. Dedicated to providing exceptional support to medical staff and ensuring a positive patient experience.

Senior Medical Receptionist

Boston General Hospital

09/2017 - Present

• Manage front desk operations for a high-volume department with 20+ healthcare providers
• Schedule and coordinate complex medical appointments, maintaining a 98% accuracy rate
• Handle sensitive patient information in compliance with HIPAA regulations
• Liaison between patients, medical staff, and insurance companies to resolve billing inquiries
• Train and supervise junior receptionists, improving team productivity by 25%

Medical Receptionist

Wellness Medical Center

06/2015 - 08/2017

Cambridge, MA

• Greeted and registered patients, ensuring accurate completion of medical forms
• Managed a multi-line phone system, efficiently triaging calls and relaying messages to appropriate staff
• Processed co-payments and explained billing procedures to patients
• Maintained and updated patient records in the clinic's EHR system

Associate's Degree - Healthcare Administration

Bunker Hill Community College

09/2013 - 04/2015

Certified Medical Administrative Assistant (CMAA)

HIPAA Compliance Certification

Expertise in medical terminology and healthcare administrative procedures • Proficient in Electronic Health Records (EHR) systems and medical scheduling software • Strong understanding of medical insurance and billing processes • Excellent interpersonal skills with a focus on patient comfort and confidentiality • Proficient in Epic EHR, Allscripts, and Meditech systems • Experienced with medical billing software and insurance verification platforms • Advanced skills in Microsoft Office Suite and Google Workspace • Fluent in English and Arabic

This senior medical receptionist resume stands out due to its focus on specialized healthcare skills and experience. It effectively highlights the candidate's expertise in medical administrative procedures, patient relations, and healthcare technology. The inclusion of relevant certifications and professional development courses demonstrates a commitment to staying current in the field. The emphasis on HIPAA compliance and patient confidentiality showcases an understanding of critical aspects of medical reception work, making this resume highly appealing for senior positions in healthcare settings.

This executive receptionist resume example is designed for a high-level receptionist position in a corporate setting, emphasizing leadership skills, discretion, and ability to handle VIP clients.

Norah Johnson

[email protected] - (555) 852-7413 - New York, NY

Polished and discreet Executive Receptionist with 10+ years of experience in high-profile corporate environments. Adept at managing complex front desk operations, coordinating executive schedules, and handling VIP clients with the utmost professionalism. Known for maintaining a calm demeanor in fast-paced situations and implementing efficient office procedures.

Executive Receptionist

Global Financial Group

03/2016 - Present

• Serve as the first point of contact for C-suite executives, board members, and VIP clients
• Manage complex schedules and travel arrangements for a team of 10 executive leaders
• Coordinate high-profile meetings and events, ensuring flawless execution
• Implement and maintain stringent security protocols for visitor access
• Supervise a team of 3 junior receptionists, providing training and performance evaluations
• Liaise with facilities management to ensure a pristine and professional office environment

Senior Corporate Receptionist

Tech Innovations Inc.

06/2013 - 02/2016

• Managed front desk operations for a 500+ employee office across multiple floors
• Handled high-volume call traffic, efficiently directing communications to appropriate departments
• Coordinated video conferences and international calls across different time zones
• Assisted with onboarding procedures for new employees, ensuring a smooth integration process

Bachelor of Science in Business Administration

09/2009 - 04/2013

Executive Assistant Masterclass

Advanced Corporate Etiquette and Protocol

Expert in high-level client relations and VIP guest management • Proficient in executive calendar management and travel coordination • Strong problem-solving abilities and discretion in handling sensitive information • Excellent communication skills with a focus on diplomacy and tact • Expert in Microsoft Office Suite, Google Workspace, and Salesforce CRM • Proficient in virtual reception software and high-end phone systems • Experienced with visitor management systems and access control platforms • Fluent in English and French, Conversational Spanish

This executive receptionist resume excels in showcasing the high-level skills required for a top-tier corporate reception role. It effectively highlights experience in managing VIP clients, coordinating executive schedules, and overseeing complex front desk operations. The emphasis ondiscretion and professionalism is crucial for an executive receptionist position. The inclusion of specific achievements, such as implementing new systems and receiving awards, demonstrates the candidate's value and impact. The professional development section and language skills further enhance the resume, showing a commitment to continuous improvement and global communication abilities. This comprehensive and polished resume is well-suited for high-level receptionist positions in prestigious corporate environments.

Industry-Specific Receptionist Resume Examples

This hotel receptionist resume example is tailored for a receptionist position in the hospitality industry, emphasizing customer service skills and knowledge of hotel operations.

Helena Garcia

[email protected] - (555) 963-8520 - Miami, FL

Enthusiastic and customer-focused Hotel Receptionist with 5 years of experience in luxury hospitality settings. Skilled in providing exceptional guest experiences, managing reservations, and resolving guest concerns efficiently. Committed to maintaining high standards of service and contributing to positive guest reviews.

Senior Hotel Receptionist

Oceanview Luxury Resort

07/2019 - Present

• Manage front desk operations for a 300-room luxury resort, handling check-ins, check-outs, and guest inquiries
• Coordinate with housekeeping and maintenance teams to ensure room readiness and resolve issues promptly
• Process payments and manage cash transactions with 100% accuracy
• Train and mentor new front desk staff, improving team efficiency by 20%
• Consistently receive 95%+ positive feedback in guest satisfaction surveys

Hotel Receptionist

City Center Boutique Hotel

05/2017 - 06/2019

• Greeted and assisted guests, ensuring a warm welcome and smooth check-in process
• Managed reservations using Opera PMS, maximizing room occupancy and revenue
• Handled guest complaints and requests, ensuring timely resolution and guest satisfaction
• Assisted with concierge duties, including restaurant reservations and tour bookings

Associate's Degree - Hospitality Management

Miami Dade College

09/2015 - 04/2017

Certified Guest Service Professional (CGSP)

First Aid and CPR Certified

Expert in hotel management software (Opera PMS, Amadeus) • Proficient in upselling techniques and loyalty program management • Multilingual: Fluent in English, Spanish, and Portuguese • Strong problem-solving skills and ability to work under pressure • Proficient in Microsoft Office Suite and Google Workspace • Experienced with point-of-sale systems and credit card processing • Knowledge of local attractions and travel information

This hotel receptionist resume shines by showcasing industry-specific skills and experiences crucial for success in luxury hospitality. The emphasis on customer service, proficiency in hotel management software, and multilingual abilities are particularly valuable in this field. The inclusion of relevant certifications and professional development courses demonstrates a commitment to excellence in hospitality. The achievements section, highlighting recognition and process improvements, further strengthens the candidate's appeal to potential employers in the hotel industry.

This dental receptionist resume example is crafted for a receptionist position in a dental office, highlighting skills in patient care, dental software, and insurance processing.

Yuki Tanaka

[email protected] - (555) 147-2589 - Portland, OR

Detail-oriented Dental Receptionist with 6 years of experience in busy dental practices. Skilled in patient scheduling, insurance verification, and dental software management. Committed to providing a welcoming environment for patients while ensuring smooth office operations.

Senior Dental Receptionist

Bright Smile Dental Clinic

08/2018 - Present

Portland, OR

• Manage front desk operations for a bustling practice with 4 dentists and 2 hygienists
• Schedule and confirm appointments, maintaining a 95% booking rate
• Process insurance claims and handle billing inquiries, reducing accounts receivable by 20%
• Coordinate patient care with dental team, ensuring efficient patient flow
• Implement and maintain electronic health records system, improving data accuracy by 30%

Dental Receptionist

Family Dental Care

06/2016 - 07/2018

• Greeted patients and managed check-in/check-out processes
• Answered multi-line phone system and responded to patient inquiries
• Assisted with insurance verification and explained treatment plans to patients
• Maintained a clean and organized reception area

Portland Community College

Certified Dental Receptionist (CDR)

HIPAA Compliance for Dental Offices

Proficient in dental practice management software (Dentrix, Eaglesoft) • Experienced in dental insurance processing and claims management • Strong understanding of HIPAA regulations and patient confidentiality • Excellent interpersonal skills with a focus on patient comfort and satisfaction • Proficient in Microsoft Office Suite and Google Workspace • Experienced with digital radiography systems • Basic knowledge of dental procedures and terminology • Bilingual: Fluent in English and Japanese

This dental receptionist resume excels by highlighting specialized skills crucial for success in a dental office setting. The emphasis on proficiency in dental software, insurance processing, and patient care demonstrates a deep understanding of the role's requirements. The inclusion of relevant certifications and professional development courses shows a commitment to staying current in the field. The achievements section, showcasing tangible improvements to office operations, further strengthens the candidate's appeal to potential employers in the dental industry.

This law firm receptionist resume example is designed for a receptionist position in a legal environment, emphasizing discretion, professionalism, and knowledge of legal terminology.

Olivia Marks

[email protected] - (555) 369-1470 - Chicago, IL

Discreet and efficient Law Firm Receptionist with 7 years of experience in prestigious legal environments. Adept at managing sensitive client information, coordinating attorney schedules, and maintaining a professional front office atmosphere. Committed to upholding the highest standards of confidentiality and professionalism.

Senior Legal Receptionist

Marks & Associates Law Firm

• Manage front desk operations for a high-profile law firm with 20+ attorneys
• Handle sensitive client information with utmost discretion and in compliance with confidentiality standards
• Coordinate complex scheduling for attorneys, including court appearances and client meetings
• Process and distribute legal documents, ensuring timely delivery to appropriate parties
• Train junior receptionists on legal office procedures and client interaction protocols

Legal Receptionist

Midwest Legal Services

• Greeted clients and visitors, maintaining a professional and welcoming atmosphere
• Managed multi-line phone system, efficiently routing calls to appropriate legal staff
• Assisted with basic legal document preparation and filing
• Maintained conference room schedules and prepared rooms for client meetings and depositions

Bachelor of Arts - Business Administration

University of Illinois at Chicago

09/2011 - 04/2015

Certified Legal Secretary (CLS)

Notary Public

Expertise in legal office procedures and protocols • Proficient in legal practice management software • Strong understanding of legal terminology and document handling • Excellent communication skills with a focus on client relations • Knowledge of legal procedures and terminology • Excellent attention to detail and organizational skills • Ability to maintain composure in high-pressure situations • Proficient in Microsoft Office Suite and legal research databases • Experience with electronic court filing systems

This law firm receptionist resume stands out by emphasizing the unique skills and qualities required in a legal environment. The focus on discretion, professionalism, and knowledge of legal procedures demonstrates a deep understanding of the role's demands. The inclusion of legal-specific certifications and professional development courses shows a commitment to excellence in the field. The achievements section, highlighting improvements in office efficiency and recognition for client service, further strengthens the candidate's appeal to law firms seeking a high-caliber receptionist.

This spa receptionist resume example is tailored for a receptionist position in a spa or wellness center, emphasizing customer service skills and knowledge of spa treatments and booking systems.

Silvia Weber

[email protected] - (555) 258-3690 - Los Angeles, CA

Warm and attentive Spa Receptionist with 4 years of experience in luxury wellness environments. Skilled in creating a serene atmosphere for guests, managing spa bookings, and promoting wellness services. Committed to enhancing guest experiences and contributing to the spa's success.

Lead Spa Receptionist

Serenity Spa & Wellness Center

05/2019 - Present

Los Angeles, CA

• Manage front desk operations for a high-end spa, handling guest check-ins, bookings, and inquiries
• Coordinate spa schedules for 15+ therapists, ensuring optimal resource utilization
• Process payments and manage retail sales, consistently meeting or exceeding monthly targets
• Train and mentor junior spa receptionists, improving team performance by 25%
• Implement and maintain customer loyalty program, increasing repeat visits by 30%

Spa Receptionist

Urban Oasis Day Spa

03/2018 - 04/2019

• Greeted guests and provided information about spa services and packages
• Managed spa bookings using specialized software, maximizing therapist utilization
• Assisted with inventory management for spa products and retail items
• Maintained a clean and tranquil reception area, enhancing the guest experience

Los Angeles City College

Certified Spa Supervisor

Expert in spa management software and booking systems • Knowledgeable about various spa treatments and wellness services • Strong sales skills with a focus on upselling and package promotions • Excellent customer service with an emphasis on creating a relaxing ambiance • Proficient in spa management software (Booker, Mindbody) • Experienced with point-of-sale systems and credit card processing • Advanced skills in Microsoft Office Suite and Google Workspace • Basic knowledge of skincare and massage modalities • Bilingual: Fluent in English and German

This spa receptionist resume excels by highlighting the specific skills and experiences crucial for success in a wellness environment. The emphasis on creating a serene atmosphere, knowledge of spa treatments, and proficiency in spa management software demonstrates a deep understanding of the role's requirements. The inclusion of relevant certifications and professional development courses shows a commitment to excellence in the spa industry. The achievements section, showcasing improvements in booking systems and recognition for outstanding performance, further strengthens the candidate's appeal to luxury spas and wellness centers.

This corporate receptionist resume example is designed for a receptionist position in a corporate setting, emphasizing professionalism, multitasking abilities, and experience with high-volume front desk operations.

[email protected] - (555) 741-9630 - New York, NY

Polished and efficient Corporate Receptionist with 6 years of experience in fast-paced business environments. Skilled in managing high-volume front desk operations, coordinating executive schedules, and maintaining a professional company image. Adept at multitasking and prioritizing responsibilities to ensure smooth office operations.

Global Innovations Inc.

07/2018 - Present

• Manage front desk operations for a Fortune 500 company headquarters with 1000+ employees
• Handle high-volume call traffic, efficiently directing communications to appropriate departments
• Coordinate complex schedules and travel arrangements for C-suite executives
• Oversee visitor management system, ensuring compliance with security protocols
• Train and supervise a team of 3 junior receptionists, improving overall front desk efficiency by 30%

Corporate Receptionist

Tech Solutions Corp.

05/2016 - 06/2018

• Greeted and directed an average of 100 visitors daily in a professional manner
• Managed multi-line phone system and maintained accurate messaging system
• Assisted with event planning and execution for corporate meetings and client presentations
• Processed incoming and outgoing mail and packages, ensuring timely distribution

09/2011 - 04/2016

OSHA Workplace Safety Certified

Expert in corporate reception protocols and procedures • Proficient in visitor management systems and access control • Strong organizational skills with attention to detail • Excellent communication abilities with a focus on professionalism • Proficient in Microsoft Office Suite, Google Workspace, and Salesforce CRM • Experienced with visitor management systems (Envoy, Proxyclick) • Advanced skills in video conferencing platforms (Zoom, Microsoft Teams, Webex) • Fluent in English and Spanish • Knowledge of basic office equipment maintenance • Ability to maintain composure in high-pressure situations

This corporate receptionist resume stands out by emphasizing the skills and experiences crucial for success in a high-profile business environment. The focus on managing high-volume operations, coordinating executive schedules, and maintaining a professional company image demonstrates a deep understanding of the role's demands. The inclusion of relevant certifications and professional development courses shows a commitment to continuous improvement. The achievements section, highlighting tangible improvements to front desk operations and recognition for excellence, further strengthens the candidate's appeal to large corporations seeking a top-tier receptionist.

Specialized Receptionist Resume Examples

This bilingual receptionist resume example showcases the skills and experiences of a receptionist proficient in multiple languages, highlighting the ability to serve a diverse clientele.

Camila Rodrigues

[email protected] - (555) 852-9630 - Miami, FL

Dynamic and culturally-aware Bilingual Receptionist with 5 years of experience in diverse business environments. Fluent in English, Spanish, and Portuguese, with the ability to seamlessly switch between languages to serve a multicultural clientele. Skilled in creating a welcoming atmosphere while efficiently managing front desk operations.

Senior Bilingual Receptionist

International Business Center

08/2019 - Present

• Manage front desk operations for a bustling international business hub with 50+ companies
• Handle communications in English, Spanish, and Portuguese, serving a diverse global clientele
• Coordinate complex scheduling and travel arrangements for international executives
• Facilitate smooth communication between non-English speaking clients and English-speaking staff
• Train junior receptionists in multicultural etiquette and language skills

Bilingual Receptionist

Global Connections Corporation

06/2017 - 07/2019

• Greeted and assisted visitors in multiple languages, ensuring a warm welcome for all clients
• Managed phone and email communications, efficiently routing messages to appropriate departments
• Assisted with translation and interpretation during meetings and events
• Maintained a database of international contacts and resources

Bachelor of Arts - International Relations

University of Miami

09/2013 - 05/2017

Certified Multilingual Professional

Cultural Competence in the Workplace Certificate

Trilingual: Fluent in English, Spanish, and Portuguese • Expert in cross-cultural communication and etiquette • Proficient in multi-line phone systems and office software • Strong problem-solving abilities with a focus on customer satisfaction • Proficient in Microsoft Office Suite, Google Workspace, and CRM systems • Experienced with translation software and language learning platforms • Advanced skills in video conferencing and virtual reception software • Knowledge of international business etiquette • Ability to adapt communication style to diverse cultural backgrounds • Basic understanding of immigration and visa processes

This bilingual receptionist resume excels by showcasing the unique value of multilingual skills in a globalized business environment. The emphasis on cross-cultural communication, international business etiquette, and the ability to serve a diverse clientele sets this candidate apart. The inclusion of relevant certifications and professional development in language and cultural competence demonstrates a commitment to excellence in multicultural settings. The achievements section, highlighting improvements in client satisfaction through language initiatives, further strengthens the candidate's appeal to international businesses and organizations serving a diverse population.

This virtual receptionist resume example is tailored for a remote receptionist position, emphasizing technical skills, adaptability, and the ability to manage tasks virtually.

[email protected] - (555) 369-7410 - Austin, TX

Tech-savvy and adaptable Virtual Receptionist with 4 years of experience in remote office management. Skilled in utilizing digital tools to efficiently handle communications, schedule management, and administrative tasks. Committed to providing exceptional customer service in a virtual environment while maintaining a professional demeanor.

Lead Virtual Receptionist

TechConnect Solutions

09/2019 - Present

Remote Position

• Manage virtual front desk operations for multiple clients across various industries
• Handle high-volume call traffic using VoIP systems, efficiently routing communications
• Coordinate schedules and virtual meetings for executives using online booking platforms
• Provide technical support to clients for virtual meeting setups and troubleshooting
• Train and mentor new virtual receptionists, improving team performance by 25%

Virtual Administrative Assistant

Global Virtual Services

07/2018 - 08/2019

• Assisted multiple clients with calendar management, email correspondence, and data entry
• Managed social media accounts and updated websites for small businesses
• Coordinated virtual events and webinars, ensuring smooth execution
• Maintained accurate digital filing systems and databases

Austin Community College

09/2014 - 04/2018

Certified Virtual Assistant

Google Workspace Certification

Virtual reception software (Ruby Receptionists, VoiceNation) • VoIP systems and video conferencing platforms (Zoom, Microsoft Teams, Skype) • Project management tools (Asana, Trello, Monday.com) • Cloud storage and file sharing (Google Drive, Dropbox, OneDrive) • Ability to work independently and manage time effectively • Strong attention to detail and multitasking capabilities • Basic graphic design skills (Canva, Adobe Spark)

This virtual receptionist resume stands out by emphasizing the unique skills required for remote office management. The focus on digital tools, virtual communication platforms, and the ability to work independently demonstrates a deep understanding of the role's demands in a virtual environment. The inclusion of relevant certifications and professional development in digital communication and cybersecurity shows a commitment to staying current with technology trends. The achievements section, highlighting improvements in virtual processes and recognition for excellence, further strengthens the candidate's appeal to companies seeking a skilled virtual receptionist.

This part-time receptionist resume example is designed for individuals seeking part-time receptionist positions, highlighting flexibility, efficiency, and the ability to manage responsibilities within limited hours.

Emily Chang

[email protected] - (555) 147-8520 - Seattle, WA

Efficient and adaptable Part-Time Receptionist with 3 years of experience in managing front desk operations during peak hours. Skilled in prioritizing tasks, handling high-volume communication, and providing excellent customer service within limited time frames. Committed to maintaining smooth office operations and a welcoming atmosphere in part-time roles.

Part-Time Receptionist

Evergreen Medical Center

11/2020 - Present

• Manage front desk operations during busy afternoon and evening shifts
• Handle patient check-ins, appointment scheduling, and insurance verifications
• Coordinate efficient patient flow, reducing wait times by 20%
• Assist with medical records management and HIPAA compliance
• Provide exceptional customer service, maintaining a 98% patient satisfaction rate

Weekend Receptionist

Downtown Fitness Club

03/2019 - 10/2020

• Greeted members and visitors, managing access to the fitness facility
• Handled membership inquiries and processed new memberships
• Managed class schedules and equipment reservations

Seattle Central College

09/2015 - 04/2019

Certified Customer Service Professional (CCSP)

Strong time management and multitasking abilities • Excellent interpersonal and communication skills • Proficient in office software and quick learner of new systems • Ability to handle high-pressure situations with calm and professionalism • Proficient in Microsoft Office Suite and Google Workspace • Experienced with medical practice management software (Epic, Cerner) • Skilled in using multi-line phone systems and scheduling software • Bilingual: Fluent in English and Mandarin Chinese • Ability to quickly adapt to changing priorities and schedules • Strong attention to detail and accuracy in data entry

This part-time receptionist resume excels by highlighting the candidate's ability to efficiently manage front desk operations within limited hours. The emphasis on time management, multitasking, and the ability to handle high-volume tasks during peak times demonstrates the value this part-time employee can bring to an organization. The diverse experience in medical and fitness settings showcases versatility and adaptability. The inclusion of relevant certifications and professional development courses shows a commitment to growth, even in a part-time role. The achievements section, highlighting improvements in patient feedback and recognition for excellence, further strengthens the candidate's appeal to employers seeking a high-performing part-time receptionist.

This receptionist-administrative assistant hybrid resume example is tailored for positions that combine receptionist duties with administrative assistant responsibilities, showcasing a broad skill set and the ability to handle diverse tasks.

Shilpa Patel

[email protected] - (555) 963-2580 - Chicago, IL

Versatile and efficient Receptionist/Administrative Assistant with 5 years of experience in dynamic corporate environments. Adept at seamlessly transitioning between front desk operations and complex administrative tasks. Skilled in managing multiple priorities, supporting executive teams, and maintaining a professional office atmosphere.

Receptionist/Administrative Assistant

Innovate Technologies Inc.

06/2018 - Present

• Manage front desk operations while providing comprehensive administrative support to C-suite executives
• Handle high-volume call traffic and coordinate complex schedules for a team of 10 executives
• Prepare and edit professional correspondence, reports, and presentations
• Organize and maintain digital and physical filing systems, improving information retrieval efficiency by 40%
• Coordinate travel arrangements and expense reports for executive team
• Plan and execute corporate events and meetings for up to 100 attendees

Administrative Receptionist

Midwest Financial Services

08/2016 - 05/2018

• Greeted visitors and managed reception area while assisting with administrative tasks
• Maintained office supplies inventory and processed purchase orders
• Assisted with data entry and basic bookkeeping tasks
• Coordinated internal communication and distributed memos and announcements

09/2012 - 04/2016

• Microsoft Office Specialist (MOS)

Expert in front desk management and administrative support • Strong organizational and time management skills • Proficient in office software and administrative tools • Excellent communication and interpersonal abilities • Expert in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Proficient in project management tools (Asana, Trello) • Experienced with CRM systems (Salesforce, HubSpot) • Skilled in video conferencing platforms (Zoom, Microsoft Teams, Webex) • Ability to maintain confidentiality and handle sensitive information • Strong problem-solving and decision-making capabilities • Basic knowledge of accounting principles and financial software

This receptionist/administrative assistant hybrid resume excels by showcasing the candidate's versatility and ability to handle diverse responsibilities. The emphasis on seamlessly transitioning between front desk operations and complex administrative tasks demonstrates the value this employee can bring to a dynamic office environment. The broad range of skills, from executive support to event planning, highlights the candidate's adaptability. The inclusion of relevant certifications and professional development courses shows a commitment to continuous improvement in both receptionist and administrative roles. The achievements section, highlighting improvements in office efficiency and recognition for outstanding support, further strengthens the candidate's appeal to employers seeking a multifaceted professional for a combined receptionist/administrative assistant position.

How to Write a Receptionist Resume

A well-structured receptionist resume should include the following sections:

• Contact Information
• Professional Summary or Resume Objective Statement
• Key Resume Skills
• Professional Experience
• Certifications (if applicable)
• Additional Skills or Languages
• Achievements (optional)

Remember to tailor each section to highlight your most relevant skills and experiences for the specific receptionist position you're applying for.

The most effective layout for a receptionist resume is typically the reverse-chronological format. This layout puts your most recent and relevant experience at the top, allowing potential employers to quickly see your qualifications. However, if you're changing careers or have limited experience, a functional or combination resume might be more suitable.

Your resume header should be clear, professional, and contain all necessary contact information. Here's what to include:

Jane Smith 123 Professional Lane, New York, NY 10001 Phone: (555) 123-4567 | Email: [email protected] LinkedIn: linkedin.com/in/janesmith

Why it works

This header is effective because it provides all essential contact information in a clean, easy-to-read format. The inclusion of a LinkedIn profile adds a professional touch and gives employers an opportunity to learn more about the candidate.

A strong resume summary quickly captures the attention of hiring managers by highlighting your most relevant skills and experiences. Here are examples of effective and ineffective summaries:

Looking for a receptionist job where I can use my skills and gain experience in an office setting.

This summary is weak because it focuses on what the candidate wants rather than what they can offer the employer. It lacks specific skills or experiences that would make the candidate stand out.

Friendly and efficient Receptionist with 5 years of experience in high-volume corporate environments. Skilled in managing multi-line phone systems, coordinating schedules, and providing exceptional customer service. Proficient in Microsoft Office and various CRM systems.

This summary is effective because it succinctly highlights the candidate's years of experience, key skills, and technical proficiencies relevant to a receptionist position. It gives the employer a quick overview of the candidate's qualifications.

When describing your experience, focus on key receptionist duties such as:

• Managing front desk operations
• Handling phone calls and messages
• Greeting and directing visitors
• Scheduling appointments and managing calendars
• Maintaining office supplies and equipment
• Assisting with administrative tasks
• Ensuring a clean and welcoming reception area

When describing your work experience, use action verbs and quantify your achievements whenever possible. Here's an example of an effective work experience entry:

Senior Receptionist

• Manage front desk operations for a Fortune 500 company, greeting over 100 visitors daily
• Handle 200+ calls per day on a multi-line phone system, ensuring efficient communication
• Coordinate complex schedules for 15 executives, reducing scheduling conflicts by 30%
• Implemented a new visitor management system, improving check-in efficiency by 50%

This entry effectively showcases the candidate's responsibilities and achievements. The use of numbers and percentages provides concrete evidence of the candidate's impact in their role.

If you're new to the field and have no work experience for your resume , focus on transferable skills from other experiences, such as customer service roles, volunteer work, or relevant coursework. Here's an example:

Retail Store XYZ

09/2021 - Present

• Greet and assist 50+ customers daily, developing strong interpersonal skills
• Handle cash transactions and operate POS system with 100% accuracy
• Resolve customer complaints efficiently, maintaining a 95% satisfaction rate

Volunteer Office Assistant

Local Community Center

06/2021 - 08/2021

• Answered phones and greeted visitors, gaining experience in front desk operations
• Assisted with filing and data entry, developing organizational skills
• Coordinated schedules for community events, improving time management abilities

This entry effectively highlights transferable skills from customer service and volunteer experiences that are relevant to a receptionist position. It shows the candidate's ability to interact with people, handle administrative tasks, and manage information accurately.

While specific educational requirements may vary, most receptionist positions require at least a high school diploma. Here's how to effectively present your education:

09/2018 - 05/2022

• Business Writing
• Interpersonal Communication
• Office Management

This education entry is effective because it includes the degree, institution, location, and graduation date. The addition of relevant coursework helps to highlight skills applicable to a receptionist position.

Joining professional organizations can demonstrate your commitment to the field. Consider including memberships such as:

• International Association of Administrative Professionals (IAAP)
• National Association of Professional Receptionists (NAPR)
• Association of Executive and Administrative Professionals (AEAP)

Including awards and achievements can set you apart from other candidates. Examples might include:

• "Employee of the Month" recognitions
• Customer service awards
• Perfect attendance records
• Improvements in office efficiency or cost savings

Volunteer work can provide valuable experience and showcase your initiative. Consider including relevant volunteer roles such as:

• Information desk volunteer at a local hospital or library
• Event greeter for community organizations
• Office assistant for non-profit organizations

Key hard skills to highlight on your receptionist resume include:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with multi-line phone systems
• Knowledge of office equipment (printers, scanners, fax machines)
• Familiarity with scheduling software and CRM systems
• Data entry and typing skills (with words per minute if impressive)

Important soft skills for a receptionist include:

• Excellent verbal and written communication
• Strong interpersonal skills
• Ability to multitask and prioritize
• Attention to detail
• Professionalism and discretion
• Adaptability and problem-solving skills

While not always required, certifications can enhance your resume. Consider including:

• Customer Service Certification
• First Aid and CPR Certification
• Tailor your resume to the specific job description
• Use keywords from the job posting
• Quantify your achievements whenever possible
• Proofread carefully for errors
• Keep the design clean and professional

For most receptionist positions, a one-page resume is ideal. If you have extensive relevant experience, a two-page resume may be appropriate, but ensure all information is pertinent and valuable.

When crafting your receptionist resume, focus on:

• Customer service skills
• Administrative abilities
• Communication proficiency
• Technical skills relevant to office work
• Attention to detail and organization

Crafting an effective receptionist resume requires careful consideration of your skills, experiences, and the specific requirements of the position you're applying for. By following the guidance provided in this comprehensive guide and tailoring your resume to showcase your unique strengths, you'll be well-positioned to make a strong impression on potential employers. Remember to keep your resume up-to-date, professionally formatted, and free of errors. With a well-written resume in hand, you'll be ready to take the next step in your receptionist career. To start building your receptionist resume, sign up for Huntr today .

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Office Administrator CV Examples & UK Templates

Choosing the right CV format for an office administrator

Include your contact information, make use of a summary, outline your office administrator work experience: career journey to date, include the relevant key skills that make a great office administrator cv, detail your education & relevant administrative certifications, pick the right cv layout and design for an office administrator cv.

Proactive office administrators ensure everyone stays on track in the office. These talented multi-taskers wear many hats, from fielding calls and preparing professional documents to managing office supplies and organising filing systems. 

Employers are looking for office administrators who can apply their skills, experience, and high standards to ensure the office runs like a dream! So, how can you convince them that you’re the administrator they should hire?

To land this key position, you’ll need a well-written CV that shows off your proactive outlook, top-notch organisation skills, attention to detail, and team-focused approach. Get ready to launch a successful job search with our office administrator CV that demands attention!  

CV guide for an office administrator CV

Accelerate success with Resume.io. Our guides and CV examples cover over 150 professions, and our CV builder makes creating a compelling CV easier than ever.

This CV guide and corresponding office administrator CV example will cover the following:

How to write an office administrator CV

• How to add your contact information
• Using summaries
• Adding your administrative experience
• Listing education and relevant experience
• Picking the right CV design/layout

The first stage in crafting a top-tier office administrator CV is to be clear about the structure you will use. Your CV should include these key components:

• The CV header
• The CV summary (aka profile or personal statement)
• The employment history section
• The CV skills section
• The education section

Office administrators often have a broad range of duties and responsibilities, which can be tricky to condense into a concise one or two-page document. In order to create an office administrator CV that will be successful, you’ll need to fully research the role and employer so that you can tailor your CV and highlight your most impressive administrative achievements.

What is your unique selling proposition? What makes you different from other job applicants? What value can you bring to the employer? The answer to these questions is what will set you apart in this competitive job market.

Try this formula to ensure you tick all the boxes on the hiring manager’s checklist:

• Quantify achievements rather than simply listing responsibilities in your work experience section . What have you achieved in past administrative roles? Perhaps you streamlined administrative processes or implemented new systems that boosted efficiency. If so, explain how you achieved this and any positive outcomes.
• Tweak your CV for each job opportunity. Use the job description as your guide and tailor your CV so that it fully meets the criteria of the advertised role.
• Ensure professional formatting and use bullet points to break up large sections of text so recruiters can easily read and digest your information. This tends to work best in the work experience section, where bullet points can help your achievements to stand out.
• Optimise your CV with appropriate keywords from the job description. This will help you get past applicant tracking systems that many companies now use.

Always optimize your CV for ATS

Applicant Tracking Systems (ATS) use algorithms to scan CVs for keywords that match the job description, ranking them according to keyword frequency. Those CVs that rank highly are likely to earn a review by a recruiter, whereas the rest will sink to the bottom of the list. 

Highlight keywords or terms that are emphasised as important or repeated in the job description, then sprinkle these terms across your CV. For example, an office administrator job posting may list the following essential requirements: 

• “Office Administrator”
• “Customer service”
• “MS Office”
• “Communication skills”
• “Attention to detail”

Your CV profile summary, when integrating these keywords, could read: 

“Energetic Office Administrator, with a solid foundation in providing optimal administrative support and customer service in fast-paced service environments. Skilled in office software, including advanced knowledge of MS Office. Eager to apply strong communication skills and attention to detail to facilitate smooth and effective office operations.” 

In most cases, the best CV format to use for your office administrator CV is reverse chronological. This format details recent work experience listed under dated employer headings, starting with your current or most recent job and working back to earlier roles. Most hiring managers expect to see this format and, as a result, find it easy to read.

If you’re just starting out as an office administrator, the functional CV format might offer a better solution. This structure prioritises skills and strengths, with little or no focus on any work experience. While this format tackles a lack of experience, it can be viewed a bit like smoke and mirrors by recruiters who may think you’re hiding something. ATS also struggle to parse a skills-based CV as keywords are in the “wrong” place. 

A good compromise is a hybrid (combination) CV format. Often considered the offspring of the reverse chronological and functional CV, this format places equal weight on skills and experience. Perfect if you’ve acquired a little work experience as well as transferable skills.

Your CV needs to be super organised, polished, and professional—also qualities of a great office administrator. Stick to a one-page, clean, crisp, and modern CV design that is straightforward for the hiring manager to read. 

Check out our CV templates if you need some inspiration and choose the format that best suits your situation. We also have several administration CV examples you can review. 

One way to distinguish yourself from other job applicants is with an eye-pleasing CV header that draws attention to your contact information. Essentially, this is your visual brand, so it needs to communicate that you’re the full package: positive, proactive, and professional.

Make sure you use the same header design for your cover letter. By presenting your CV and accompanying cover letter as a matching pair, you’re showing your regard for cohesiveness and the finer details. Here’s what you need to include: 

• Full name & title . List your first and last name in a large font and bold text, followed by the title of the role you are pursuing.
• Professional email address . Include a straightforward email address, such as [email protected] . Avoid anything quirky or unprofessional.
• Phone number . Share a phone number where you can be easily reached, complete with a professional voicemail message.
• Location . Your full address on a CV is no longer expected. Provide your city or general location or a ‘Willing to relocate' if applicable.
• LinkedIn . Include a link to your LinkedIn profile. Just check this is updated and consistent with the information on your office administrator CV.

Don’t include:

• Social media : Avoid including any personal social media accounts, such as Instagram, X, YouTube, or Facebook.
• Personal details : Personal details, such as marital status, number of children, date of birth, and your NI number, are not expected or required on your CV.

Teddy Bennett

Office Administrator 

07911 123 456

Norwich, UK

[email protected]

LinkedIn profile

Administrative Specialist 

07911123456

5 Alderstone Terrace, Norwich, UK

Your professional summary is your initial pitch to the hiring manager, so it needs to set the tone and introduce you as an efficient, reliable, and top-notch office administrator. 

How have you reached this point in your career? What are your passions and aspirations? How do these fit with the requirements of the office administrator role? Bottom line: what can you do for this company if hired? An impressive summary will highlight your administrative talents and give the hiring manager a good sense of the value you can bring to their company.

Stick to three or four key sentences that outline your core administrative experience, top soft skills (communication, organisation, and multi-tasking) and the unique value you can offer. This could include your ability to administer multifaceted operations, your commitment to delivering seamless client care, or your proven success optimising administrative systems and processes.  

You will, of course, go into more detail elsewhere in your CV but this will give hiring managers a quick insight into what you have achieved and can achieve in the future. 

Need inspiration for your summary? Check out our related CV examples : 

• Administrative assistant example
• Personal assistant example
• Administrator example

You can find adaptable placement CV example summaries below:

Detail-oriented professional, with valuable administrative and customer service skills gained via volunteer work for a local charity. Highly organised, with the ability to manage multiple tasks concurrently to exacting standards. Articulate and confident communicator.

Experienced, proactive office administrator, who acts with tact, discretion, and professionalism at all times. Skilled in complex diary management, events coordination, and general office management. Proficient in MS Office Suite and various office management software. 

Dynamic and reliable senior administrator, with 8+ years administrative experience in the FMCG sector. Superior organisation and communication skills, applied to ensure seamless office operations and lead the administrative team. Optimised office efficiency by 35% in current role via the introduction of automated systems.

The all-important work experience section is your opportunity to show employers that you’re the perfect administrator for their office. 

Using the job description as your guide, list your current (or most recent) job at the beginning of this section, then work back in reverse chronological order to earlier roles. Just include experience relevant to your target role, covering no more than 10-15 years.

Creating dynamic, concise bullet points under each employer and role heading will make your work history more impactful. Action verbs can build even more momentum. Verbs such as ‘organised,’ ‘handled,’ ‘maintained,’ and ‘revitalised,’ can be applied to create some impact.

As an office administrator, it can sometimes be difficult to include quantifiable information when it comes to detailing achievements on your CV. While you may not have been assigned specific targets, there are bound to be areas where you have gone above and beyond to achieve results. Avoid simply listing administrative responsibilities, for example:  

• Delivered excellent patient service
• Optimised internal systems and processes to enhance performance
• Supervised junior administrators

. Offer insight into what you can achieve by describing beneficial results, such as: 

• Recognised for customer-centric approach and strong problem-solving skills, leading to an increase in client satisfaction of 25%
• Directly contributed to the practice of securing AGPAL accreditation as part of the project team tasked with optimising internal administrative policies
• Successfully trained and mentored new employees to ensure smooth integration to the administrative team

Take a look at the office administrator employment history CV sample below:

Office Administrator at Aviva, Norwich  June 2018 - Present 

• Manage calendars, schedule appointments, and coordinate meetings for senior executives
• Handle incoming and outgoing correspondence, including emails, letters, and packages
• Maintain and update filing systems, ensuring easy retrieval of important documents
• Assist with the preparation of reports, presentations, and other materials
• Liaise with various departments to ensure effective communication and collaboration

Administrative Assistant at Kettle Foods, Norwich  April 2016 - May 2018 

• Provided comprehensive administrative support to the HR department
• Maintained employee records, processed new hire paperwork, and assisted with onboarding
• Coordinated travel arrangements and expense reports for staff
• Assisted with the planning and execution of company events and meetings

How to write an office administrator CV with no experience

Writing a CV is tricky enough, but what if you’re targeting an office administrator role with zero experience? In this situation, your CV needs to highlight your potential to excel in the role whether that is via relevant education, transferable skills or experience. 

Focus on your educational background. If you’ve completed a degree, diploma, or certificate in business administration or a related field then highlight this prominently on your CV. Any training, projects, or coursework that showcase administrative skills should also be included.

Even without direct experience, it’s likely that you’ll have used a range of administrative skills in other settings. For instance, you may have had a part-time job in a local shop or worked on a group project as part of your academic studies. Both of these situations require great organisational, communication, teamwork , and problem-solving skills. Reference these skills in action in your CV will help you fill in the gaps.

Extracurricular activities can also be a huge bonus. Sports teams, clubs, volunteer work, hobbies, or interests that are relatable to the role of an office administrator can also be used to address a lack of direct work experience. 

Don’t let a lack of experience deter you from applying for an office administrator job posting that catches your eye. Employers are increasingly focusing on skills when making hiring decisions and you have more skills than you think!  

Your skills section should speak the language of the job description by including terms that are repeated and emphasised as important. This includes both hard skills and soft skills . 

Highlighting your hard (administrative) skills, such as diary management, preparing professional documentation, or organising events, could really give you an edge over the competition.

Soft skills are equally important. Administrative roles typically require top-level organisation skills as well as strong customer service, communication, and collaboration skills.  

If you’re wondering how best to outline your skills, check out our CV builder which provides examples of key skills as well as proficiency levels you can adjust. You can also include your own unique skills to add that personal touch.

Here’s what the skills box looks like in our office administrator CV template. 

• Microsoft Office Suite
• Office Management Software
• Strong Communication and Interpersonal Skills
• Excellent Organisational and Time Management Abilities
• Detail-oriented and Adaptable

Skills are easy to list, but tangible evidence is much more enticing. When writing your office administrator CV, always think of examples to back up what you are stating. Link each key skill to specific situations and positive outcomes to pique the recruiters' attention.

For example, in your professional profile and work experience, highlight your: 

• Administrative skills by showcasing the level of your experience and whether you’ve worked in SMEs or large corporate organisations.
• Technical capabilities by highlighting knowledge of systems such as MS Office Suite Google Workspace. Gmail, Dropbox, Zoom, and Expensify.
• Teamwork by describing your success working in a cross-functional team in a demanding office environment.

Interviewers will want to hear about your administrative skills in action once you move to the next stage of the recruitment process, so it’s good to be prepared. 

Follow up once on a job application if you don’t hear anything back

Sometimes your application may be overlooked due to the sheer volume of responses a recruiter receives after posting a job advert. You have nothing to lose by sending a polite follow-up email a week or so after sending your initial application and this may just put you back on the radar. Set up a spreadsheet to track your applications.

Moving on to your education section. Keep this clear and direct, with relevant degrees or diplomas in reverse chronological order. If you’ve completed a degree, you don’t need to include your earlier education. Recruiters will understand the steps you’ve taken to reach this level. 

Beyond your degree, this section is a great opportunity to list any training and professional development activities as these will be of great interest to hiring managers:

• Professional courses and certifications . Courses, workshops, and seminars improve your admin skills and show your commitment to professional development.
• In-house training . Feature any company training programs covering administration, customer service, data management, technical skills, and leadership in your CV.

Check out the education section from our adaptable CV sample below:

Bachelor of Arts in Business Administration, University of East Anglia, Norwich 

• Graduated: June 2016

Recruiters receive hundreds of CVs on a daily basis, with often little time to read them fully, so having the right CV layout and design is critical. Similar to an organised stationery cupboard, you want the reader to easily find what they are looking for.  

While a splash of colour here and there is fine, avoid adding a lot of design elements and bright colours as this can be distracting. We recommend a modern format with clear sections, professional font , and the use of colour splashes sparingly. 

The office administrator CV sample below follows these principles and uses a two-column format which is visually appealing and also maximises valuable space. 

It’s not always easy to get your CV design right the first time, but with the help of our tried and tested CV templates , you should be able to create your very own masterpiece with ease.

Office administrator text-only CV example

Highly organised and efficient office administrator with over 6 years of experience in managing day-to-day operations, providing exceptional administrative support, and ensuring smooth functioning of office procedures. Adept at multi-tasking, problem-solving, and maintaining a professional demeanour in fast-paced environments. Proficient in Microsoft Office Suite and various office management software. Committed to fostering positive relationships with colleagues, clients, and stakeholders to drive organisational success.

Employment history

Key takeaways for building an office administrator CV

In order to land the best administrative opportunities, your CV needs to showcase your stellar organisation and communication skills, strong attention to detail, flexible approach, and ability to work with professionalism and discretion.

Showcase your skill-set and tailor your CV as much as possible to the specific office administrator role and company using the job description as your guide.

Make your life easier using our online CV builder to create your office administrator CV with adaptable templates and AI-powered content.

Attractive CV templates at your fingertips