what is meant by problem solving

What is Problem Solving? (Steps, Techniques, Examples)

By Status.net Editorial Team on May 7, 2023 — 5 minutes to read

What Is Problem Solving?

Definition and importance.

Problem solving is the process of finding solutions to obstacles or challenges you encounter in your life or work. It is a crucial skill that allows you to tackle complex situations, adapt to changes, and overcome difficulties with ease. Mastering this ability will contribute to both your personal and professional growth, leading to more successful outcomes and better decision-making.

Problem-Solving Steps

The problem-solving process typically includes the following steps:

• Identify the issue : Recognize the problem that needs to be solved.
• Analyze the situation : Examine the issue in depth, gather all relevant information, and consider any limitations or constraints that may be present.
• Generate potential solutions : Brainstorm a list of possible solutions to the issue, without immediately judging or evaluating them.
• Evaluate options : Weigh the pros and cons of each potential solution, considering factors such as feasibility, effectiveness, and potential risks.
• Select the best solution : Choose the option that best addresses the problem and aligns with your objectives.
• Implement the solution : Put the selected solution into action and monitor the results to ensure it resolves the issue.
• Review and learn : Reflect on the problem-solving process, identify any improvements or adjustments that can be made, and apply these learnings to future situations.

Defining the Problem

To start tackling a problem, first, identify and understand it. Analyzing the issue thoroughly helps to clarify its scope and nature. Ask questions to gather information and consider the problem from various angles. Some strategies to define the problem include:

• Brainstorming with others
• Asking the 5 Ws and 1 H (Who, What, When, Where, Why, and How)
• Analyzing cause and effect
• Creating a problem statement

Generating Solutions

Once the problem is clearly understood, brainstorm possible solutions. Think creatively and keep an open mind, as well as considering lessons from past experiences. Consider:

• Creating a list of potential ideas to solve the problem
• Grouping and categorizing similar solutions
• Prioritizing potential solutions based on feasibility, cost, and resources required
• Involving others to share diverse opinions and inputs

Evaluating and Selecting Solutions

Evaluate each potential solution, weighing its pros and cons. To facilitate decision-making, use techniques such as:

• SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
• Decision-making matrices
• Pros and cons lists
• Risk assessments

After evaluating, choose the most suitable solution based on effectiveness, cost, and time constraints.

Implementing and Monitoring the Solution

Implement the chosen solution and monitor its progress. Key actions include:

• Communicating the solution to relevant parties
• Setting timelines and milestones
• Assigning tasks and responsibilities
• Monitoring the solution and making adjustments as necessary
• Evaluating the effectiveness of the solution after implementation

Utilize feedback from stakeholders and consider potential improvements. Remember that problem-solving is an ongoing process that can always be refined and enhanced.

Problem-Solving Techniques

During each step, you may find it helpful to utilize various problem-solving techniques, such as:

• Brainstorming : A free-flowing, open-minded session where ideas are generated and listed without judgment, to encourage creativity and innovative thinking.
• Root cause analysis : A method that explores the underlying causes of a problem to find the most effective solution rather than addressing superficial symptoms.
• SWOT analysis : A tool used to evaluate the strengths, weaknesses, opportunities, and threats related to a problem or decision, providing a comprehensive view of the situation.
• Mind mapping : A visual technique that uses diagrams to organize and connect ideas, helping to identify patterns, relationships, and possible solutions.

Brainstorming

When facing a problem, start by conducting a brainstorming session. Gather your team and encourage an open discussion where everyone contributes ideas, no matter how outlandish they may seem. This helps you:

• Generate a diverse range of solutions
• Encourage all team members to participate
• Foster creative thinking

When brainstorming, remember to:

• Reserve judgment until the session is over
• Encourage wild ideas
• Combine and improve upon ideas

Root Cause Analysis

For effective problem-solving, identifying the root cause of the issue at hand is crucial. Try these methods:

• 5 Whys : Ask “why” five times to get to the underlying cause.
• Fishbone Diagram : Create a diagram representing the problem and break it down into categories of potential causes.
• Pareto Analysis : Determine the few most significant causes underlying the majority of problems.

SWOT Analysis

SWOT analysis helps you examine the Strengths, Weaknesses, Opportunities, and Threats related to your problem. To perform a SWOT analysis:

• List your problem’s strengths, such as relevant resources or strong partnerships.
• Identify its weaknesses, such as knowledge gaps or limited resources.
• Explore opportunities, like trends or new technologies, that could help solve the problem.
• Recognize potential threats, like competition or regulatory barriers.

SWOT analysis aids in understanding the internal and external factors affecting the problem, which can help guide your solution.

Mind Mapping

A mind map is a visual representation of your problem and potential solutions. It enables you to organize information in a structured and intuitive manner. To create a mind map:

• Write the problem in the center of a blank page.
• Draw branches from the central problem to related sub-problems or contributing factors.
• Add more branches to represent potential solutions or further ideas.

Mind mapping allows you to visually see connections between ideas and promotes creativity in problem-solving.

Examples of Problem Solving in Various Contexts

In the business world, you might encounter problems related to finances, operations, or communication. Applying problem-solving skills in these situations could look like:

• Identifying areas of improvement in your company’s financial performance and implementing cost-saving measures
• Resolving internal conflicts among team members by listening and understanding different perspectives, then proposing and negotiating solutions
• Streamlining a process for better productivity by removing redundancies, automating tasks, or re-allocating resources

In educational contexts, problem-solving can be seen in various aspects, such as:

• Addressing a gap in students’ understanding by employing diverse teaching methods to cater to different learning styles
• Developing a strategy for successful time management to balance academic responsibilities and extracurricular activities
• Seeking resources and support to provide equal opportunities for learners with special needs or disabilities

Everyday life is full of challenges that require problem-solving skills. Some examples include:

• Overcoming a personal obstacle, such as improving your fitness level, by establishing achievable goals, measuring progress, and adjusting your approach accordingly
• Navigating a new environment or city by researching your surroundings, asking for directions, or using technology like GPS to guide you
• Dealing with a sudden change, like a change in your work schedule, by assessing the situation, identifying potential impacts, and adapting your plans to accommodate the change.
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Overview of the Problem-Solving Mental Process

• Identify the Problem
• Define the Problem
• Form a Strategy
• Organize Information
• Allocate Resources
• Monitor Progress
• Evaluate the Results

Frequently Asked Questions

Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue.

The best strategy for solving a problem depends largely on the unique situation. In some cases, people are better off learning everything they can about the issue and then using factual knowledge to come up with a solution. In other instances, creativity and insight are the best options.

It is not necessary to follow problem-solving steps sequentially, It is common to skip steps or even go back through steps multiple times until the desired solution is reached.

In order to correctly solve a problem, it is often important to follow a series of steps. Researchers sometimes refer to this as the problem-solving cycle. While this cycle is portrayed sequentially, people rarely follow a rigid series of steps to find a solution.

The following steps include developing strategies and organizing knowledge.

1. Identifying the Problem

While it may seem like an obvious step, identifying the problem is not always as simple as it sounds. In some cases, people might mistakenly identify the wrong source of a problem, which will make attempts to solve it inefficient or even useless.

Some strategies that you might use to figure out the source of a problem include :

• Asking questions about the problem
• Breaking the problem down into smaller pieces
• Looking at the problem from different perspectives
• Conducting research to figure out what relationships exist between different variables

2. Defining the Problem

After the problem has been identified, it is important to fully define the problem so that it can be solved. You can define a problem by operationally defining each aspect of the problem and setting goals for what aspects of the problem you will address

At this point, you should focus on figuring out which aspects of the problems are facts and which are opinions. State the problem clearly and identify the scope of the solution.

3. Forming a Strategy

After the problem has been identified, it is time to start brainstorming potential solutions. This step usually involves generating as many ideas as possible without judging their quality. Once several possibilities have been generated, they can be evaluated and narrowed down.

The next step is to develop a strategy to solve the problem. The approach used will vary depending upon the situation and the individual's unique preferences. Common problem-solving strategies include heuristics and algorithms.

• Heuristics are mental shortcuts that are often based on solutions that have worked in the past. They can work well if the problem is similar to something you have encountered before and are often the best choice if you need a fast solution.
• Algorithms are step-by-step strategies that are guaranteed to produce a correct result. While this approach is great for accuracy, it can also consume time and resources.

Heuristics are often best used when time is of the essence, while algorithms are a better choice when a decision needs to be as accurate as possible.

4. Organizing Information

Before coming up with a solution, you need to first organize the available information. What do you know about the problem? What do you not know? The more information that is available the better prepared you will be to come up with an accurate solution.

When approaching a problem, it is important to make sure that you have all the data you need. Making a decision without adequate information can lead to biased or inaccurate results.

5. Allocating Resources

Of course, we don't always have unlimited money, time, and other resources to solve a problem. Before you begin to solve a problem, you need to determine how high priority it is.

If it is an important problem, it is probably worth allocating more resources to solving it. If, however, it is a fairly unimportant problem, then you do not want to spend too much of your available resources on coming up with a solution.

At this stage, it is important to consider all of the factors that might affect the problem at hand. This includes looking at the available resources, deadlines that need to be met, and any possible risks involved in each solution. After careful evaluation, a decision can be made about which solution to pursue.

6. Monitoring Progress

After selecting a problem-solving strategy, it is time to put the plan into action and see if it works. This step might involve trying out different solutions to see which one is the most effective.

It is also important to monitor the situation after implementing a solution to ensure that the problem has been solved and that no new problems have arisen as a result of the proposed solution.

Effective problem-solvers tend to monitor their progress as they work towards a solution. If they are not making good progress toward reaching their goal, they will reevaluate their approach or look for new strategies .

7. Evaluating the Results

After a solution has been reached, it is important to evaluate the results to determine if it is the best possible solution to the problem. This evaluation might be immediate, such as checking the results of a math problem to ensure the answer is correct, or it can be delayed, such as evaluating the success of a therapy program after several months of treatment.

Once a problem has been solved, it is important to take some time to reflect on the process that was used and evaluate the results. This will help you to improve your problem-solving skills and become more efficient at solving future problems.

A Word From Verywell​

It is important to remember that there are many different problem-solving processes with different steps, and this is just one example. Problem-solving in real-world situations requires a great deal of resourcefulness, flexibility, resilience, and continuous interaction with the environment.

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You can become a better problem solving by:

• Practicing brainstorming and coming up with multiple potential solutions to problems
• Being open-minded and considering all possible options before making a decision
• Breaking down problems into smaller, more manageable pieces
• Asking for help when needed
• Researching different problem-solving techniques and trying out new ones
• Learning from mistakes and using them as opportunities to grow

It's important to communicate openly and honestly with your partner about what's going on. Try to see things from their perspective as well as your own. Work together to find a resolution that works for both of you. Be willing to compromise and accept that there may not be a perfect solution.

Take breaks if things are getting too heated, and come back to the problem when you feel calm and collected. Don't try to fix every problem on your own—consider asking a therapist or counselor for help and insight.

If you've tried everything and there doesn't seem to be a way to fix the problem, you may have to learn to accept it. This can be difficult, but try to focus on the positive aspects of your life and remember that every situation is temporary. Don't dwell on what's going wrong—instead, think about what's going right. Find support by talking to friends or family. Seek professional help if you're having trouble coping.

Davidson JE, Sternberg RJ, editors.  The Psychology of Problem Solving .  Cambridge University Press; 2003. doi:10.1017/CBO9780511615771

Sarathy V. Real world problem-solving .  Front Hum Neurosci . 2018;12:261. Published 2018 Jun 26. doi:10.3389/fnhum.2018.00261

By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

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problem-solving

Definition of problem-solving

Examples of problem-solving in a sentence.

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“Problem-solving.” Merriam-Webster.com Dictionary , Merriam-Webster, https://www.merriam-webster.com/dictionary/problem-solving. Accessed 8 Aug. 2024.

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Problem Solving Skills for the Digital Age

Lucid Content

Reading time: about 6 min

Let’s face it: Things don’t always go according to plan. Systems fail, wires get crossed, projects fall apart.

Problems are an inevitable part of life and work. They’re also an opportunity to think critically and find solutions. But knowing how to get to the root of unexpected situations or challenges can mean the difference between moving forward and spinning your wheels.

Here, we’ll break down the key elements of problem solving, some effective problem solving approaches, and a few effective tools to help you arrive at solutions more quickly.

So, what is problem solving?

Broadly defined, problem solving is the process of finding solutions to difficult or complex issues. But you already knew that. Understanding problem solving frameworks, however, requires a deeper dive.

Think about a recent problem you faced. Maybe it was an interpersonal issue. Or it could have been a major creative challenge you needed to solve for a client at work. How did you feel as you approached the issue? Stressed? Confused? Optimistic? Most importantly, which problem solving techniques did you use to tackle the situation head-on? How did you organize thoughts to arrive at the best possible solution?

Solve your problem-solving problem  

Here’s the good news: Good problem solving skills can be learned. By its nature, problem solving doesn’t adhere to a clear set of do’s and don’ts—it requires flexibility, communication, and adaptation. However, most problems you face, at work or in life, can be tackled using four basic steps.

First, you must define the problem . This step sounds obvious, but often, you can notice that something is amiss in a project or process without really knowing where the core problem lies. The most challenging part of the problem solving process is uncovering where the problem originated.

Second, you work to generate alternatives to address the problem directly. This should be a collaborative process to ensure you’re considering every angle of the issue.

Third, you evaluate and test potential solutions to your problem. This step helps you fully understand the complexity of the issue and arrive at the best possible solution.

Finally, fourth, you select and implement the solution that best addresses the problem.

Following this basic four-step process will help you approach every problem you encounter with the same rigorous critical and strategic thinking process, recognize commonalities in new problems, and avoid repeating past mistakes.

In addition to these basic problem solving skills, there are several best practices that you should incorporate. These problem solving approaches can help you think more critically and creatively about any problem:

You may not feel like you have the right expertise to resolve a specific problem. Don’t let that stop you from tackling it. The best problem solvers become students of the problem at hand. Even if you don’t have particular expertise on a topic, your unique experience and perspective can lend itself to creative solutions.

Challenge the status quo

Standard problem solving methodologies and problem solving frameworks are a good starting point. But don’t be afraid to challenge assumptions and push boundaries. Good problem solvers find ways to apply existing best practices into innovative problem solving approaches.

Think broadly about and visualize the issue

Sometimes it’s hard to see a problem, even if it’s right in front of you. Clear answers could be buried in rows of spreadsheet data or lost in miscommunication. Use visualization as a problem solving tool to break down problems to their core elements. Visuals can help you see bottlenecks in the context of the whole process and more clearly organize your thoughts as you define the problem.  

Hypothesize, test, and try again

It might be cliche, but there’s truth in the old adage that 99% of inspiration is perspiration. The best problem solvers ask why, test, fail, and ask why again. Whether it takes one or 1,000 iterations to solve a problem, the important part—and the part that everyone remembers—is the solution.

Consider other viewpoints

Today’s problems are more complex, more difficult to solve, and they often involve multiple disciplines. They require group expertise and knowledge. Being open to others’ expertise increases your ability to be a great problem solver. Great solutions come from integrating your ideas with those of others to find a better solution. Excellent problem solvers build networks and know how to collaborate with other people and teams. They are skilled in bringing people together and sharing knowledge and information.

4 effective problem solving tools

As you work through the problem solving steps, try these tools to better define the issue and find the appropriate solution.

Root cause analysis

Similar to pulling weeds from your garden, if you don’t get to the root of the problem, it’s bound to come back. A root cause analysis helps you figure out the root cause behind any disruption or problem, so you can take steps to correct the problem from recurring. The root cause analysis process involves defining the problem, collecting data, and identifying causal factors to pinpoint root causes and arrive at a solution.

Less structured than other more traditional problem solving methods, the 5 Whys is simply what it sounds like: asking why over and over to get to the root of an obstacle or setback. This technique encourages an open dialogue that can trigger new ideas about a problem, whether done individually or with a group. Each why piggybacks off the answer to the previous why. Get started with the template below—both flowcharts and fishbone diagrams can also help you track your answers to the 5 Whys.

Brainstorming

A meeting of the minds, a brain dump, a mind meld, a jam session. Whatever you call it, collaborative brainstorming can help surface previously unseen issues, root causes, and alternative solutions. Create and share a mind map with your team members to fuel your brainstorming session.

Gap analysis

Sometimes you don’t know where the problem is until you determine where it isn’t. Gap filling helps you analyze inadequacies that are preventing you from reaching an optimized state or end goal. For example, a content gap analysis can help a content marketer determine where holes exist in messaging or the customer experience. Gap analysis is especially helpful when it comes to problem solving because it requires you to find workable solutions. A SWOT analysis chart that looks at a problem through the lens of strengths, opportunities, opportunities, and threats can be a helpful problem solving framework as you start your analysis.

A better way to problem solve

Beyond these practical tips and tools, there are myriad methodical and creative approaches to move a project forward or resolve a conflict. The right approach will depend on the scope of the issue and your desired outcome.

Depending on the problem, Lucidchart offers several templates and diagrams that could help you identify the cause of the issue and map out a plan to resolve it.  Learn more about how Lucidchart can help you take control of your problem solving process .

About Lucidchart

Lucidchart, a cloud-based intelligent diagramming application, is a core component of Lucid Software's Visual Collaboration Suite. This intuitive, cloud-based solution empowers teams to collaborate in real-time to build flowcharts, mockups, UML diagrams, customer journey maps, and more. Lucidchart propels teams forward to build the future faster. Lucid is proud to serve top businesses around the world, including customers such as Google, GE, and NBC Universal, and 99% of the Fortune 500. Lucid partners with industry leaders, including Google, Atlassian, and Microsoft. Since its founding, Lucid has received numerous awards for its products, business, and workplace culture. For more information, visit lucidchart.com.

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What Is Problem Solving? How Software Engineers Approach Complex Challenges

From debugging an existing system to designing an entirely new software application, a day in the life of a software engineer is filled with various challenges and complexities. The one skill that glues these disparate tasks together and makes them manageable? Problem solving . 

Throughout this blog post, we’ll explore why problem-solving skills are so critical for software engineers, delve into the techniques they use to address complex challenges, and discuss how hiring managers can identify these skills during the hiring process. 

What Is Problem Solving?

But what exactly is problem solving in the context of software engineering? How does it work, and why is it so important?

Problem solving, in the simplest terms, is the process of identifying a problem, analyzing it, and finding the most effective solution to overcome it. For software engineers, this process is deeply embedded in their daily workflow. It could be something as simple as figuring out why a piece of code isn’t working as expected, or something as complex as designing the architecture for a new software system. 

In a world where technology is evolving at a blistering pace, the complexity and volume of problems that software engineers face are also growing. As such, the ability to tackle these issues head-on and find innovative solutions is not only a handy skill — it’s a necessity. 

The Importance of Problem-Solving Skills for Software Engineers

Problem-solving isn’t just another ability that software engineers pull out of their toolkits when they encounter a bug or a system failure. It’s a constant, ongoing process that’s intrinsic to every aspect of their work. Let’s break down why this skill is so critical.

Driving Development Forward

Without problem solving, software development would hit a standstill. Every new feature, every optimization, and every bug fix is a problem that needs solving. Whether it’s a performance issue that needs diagnosing or a user interface that needs improving, the capacity to tackle and solve these problems is what keeps the wheels of development turning.

It’s estimated that 60% of software development lifecycle costs are related to maintenance tasks, including debugging and problem solving. This highlights how pivotal this skill is to the everyday functioning and advancement of software systems.

Innovation and Optimization

The importance of problem solving isn’t confined to reactive scenarios; it also plays a major role in proactive, innovative initiatives . Software engineers often need to think outside the box to come up with creative solutions, whether it’s optimizing an algorithm to run faster or designing a new feature to meet customer needs. These are all forms of problem solving.

Consider the development of the modern smartphone. It wasn’t born out of a pre-existing issue but was a solution to a problem people didn’t realize they had — a device that combined communication, entertainment, and productivity into one handheld tool.

Increasing Efficiency and Productivity

Good problem-solving skills can save a lot of time and resources. Effective problem-solvers are adept at dissecting an issue to understand its root cause, thus reducing the time spent on trial and error. This efficiency means projects move faster, releases happen sooner, and businesses stay ahead of their competition.

Improving Software Quality

Problem solving also plays a significant role in enhancing the quality of the end product. By tackling the root causes of bugs and system failures, software engineers can deliver reliable, high-performing software. This is critical because, according to the Consortium for Information and Software Quality, poor quality software in the U.S. in 2022 cost at least $2.41 trillion in operational issues, wasted developer time, and other related problems.

Problem-Solving Techniques in Software Engineering

So how do software engineers go about tackling these complex challenges? Let’s explore some of the key problem-solving techniques, theories, and processes they commonly use.

Decomposition

Breaking down a problem into smaller, manageable parts is one of the first steps in the problem-solving process. It’s like dealing with a complicated puzzle. You don’t try to solve it all at once. Instead, you separate the pieces, group them based on similarities, and then start working on the smaller sets. This method allows software engineers to handle complex issues without being overwhelmed and makes it easier to identify where things might be going wrong.

Abstraction

In the realm of software engineering, abstraction means focusing on the necessary information only and ignoring irrelevant details. It is a way of simplifying complex systems to make them easier to understand and manage. For instance, a software engineer might ignore the details of how a database works to focus on the information it holds and how to retrieve or modify that information.

Algorithmic Thinking

At its core, software engineering is about creating algorithms — step-by-step procedures to solve a problem or accomplish a goal. Algorithmic thinking involves conceiving and expressing these procedures clearly and accurately and viewing every problem through an algorithmic lens. A well-designed algorithm not only solves the problem at hand but also does so efficiently, saving computational resources.

Parallel Thinking

Parallel thinking is a structured process where team members think in the same direction at the same time, allowing for more organized discussion and collaboration. It’s an approach popularized by Edward de Bono with the “ Six Thinking Hats ” technique, where each “hat” represents a different style of thinking.

In the context of software engineering, parallel thinking can be highly effective for problem solving. For instance, when dealing with a complex issue, the team can use the “White Hat” to focus solely on the data and facts about the problem, then the “Black Hat” to consider potential problems with a proposed solution, and so on. This structured approach can lead to more comprehensive analysis and more effective solutions, and it ensures that everyone’s perspectives are considered.

This is the process of identifying and fixing errors in code . Debugging involves carefully reviewing the code, reproducing and analyzing the error, and then making necessary modifications to rectify the problem. It’s a key part of maintaining and improving software quality.

Testing and Validation

Testing is an essential part of problem solving in software engineering. Engineers use a variety of tests to verify that their code works as expected and to uncover any potential issues. These range from unit tests that check individual components of the code to integration tests that ensure the pieces work well together. Validation, on the other hand, ensures that the solution not only works but also fulfills the intended requirements and objectives.

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Evaluating Problem-Solving Skills

We’ve examined the importance of problem-solving in the work of a software engineer and explored various techniques software engineers employ to approach complex challenges. Now, let’s delve into how hiring teams can identify and evaluate problem-solving skills during the hiring process.

Recognizing Problem-Solving Skills in Candidates

How can you tell if a candidate is a good problem solver? Look for these indicators:

• Previous Experience: A history of dealing with complex, challenging projects is often a good sign. Ask the candidate to discuss a difficult problem they faced in a previous role and how they solved it.
• Problem-Solving Questions: During interviews, pose hypothetical scenarios or present real problems your company has faced. Ask candidates to explain how they would tackle these issues. You’re not just looking for a correct solution but the thought process that led them there.
• Technical Tests: Coding challenges and other technical tests can provide insight into a candidate’s problem-solving abilities. Consider leveraging a platform for assessing these skills in a realistic, job-related context.

Assessing Problem-Solving Skills

Once you’ve identified potential problem solvers, here are a few ways you can assess their skills:

• Solution Effectiveness: Did the candidate solve the problem? How efficient and effective is their solution?
• Approach and Process: Go beyond whether or not they solved the problem and examine how they arrived at their solution. Did they break the problem down into manageable parts? Did they consider different perspectives and possibilities?
• Communication: A good problem solver can explain their thought process clearly. Can the candidate effectively communicate how they arrived at their solution and why they chose it?
• Adaptability: Problem-solving often involves a degree of trial and error. How does the candidate handle roadblocks? Do they adapt their approach based on new information or feedback?

Hiring managers play a crucial role in identifying and fostering problem-solving skills within their teams. By focusing on these abilities during the hiring process, companies can build teams that are more capable, innovative, and resilient.

Key Takeaways

As you can see, problem solving plays a pivotal role in software engineering. Far from being an occasional requirement, it is the lifeblood that drives development forward, catalyzes innovation, and delivers of quality software. 

By leveraging problem-solving techniques, software engineers employ a powerful suite of strategies to overcome complex challenges. But mastering these techniques isn’t simple feat. It requires a learning mindset, regular practice, collaboration, reflective thinking, resilience, and a commitment to staying updated with industry trends. 

For hiring managers and team leads, recognizing these skills and fostering a culture that values and nurtures problem solving is key. It’s this emphasis on problem solving that can differentiate an average team from a high-performing one and an ordinary product from an industry-leading one.

At the end of the day, software engineering is fundamentally about solving problems — problems that matter to businesses, to users, and to the wider society. And it’s the proficient problem solvers who stand at the forefront of this dynamic field, turning challenges into opportunities, and ideas into reality.

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Why do employers hire employees? To help them solve problems. Whether you’re a financial analyst deciding where to invest your firm’s money, or a marketer trying to figure out which channel to direct your efforts, companies hire people to help them find solutions. Problem-solving is an essential and marketable soft skill in the workplace. 

So, how can you improve your problem-solving and show employers you have this valuable skill? In this guide, we’ll cover:

Problem-Solving Skills Definition

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Problem-solving skills are the ability to identify problems, brainstorm and analyze answers, and implement the best solutions. An employee with good problem-solving skills is both a self-starter and a collaborative teammate; they are proactive in understanding the root of a problem and work with others to consider a wide range of solutions before deciding how to move forward. 

Examples of using problem-solving skills in the workplace include:

• Researching patterns to understand why revenue decreased last quarter
• Experimenting with a new marketing channel to increase website sign-ups
• Brainstorming content types to share with potential customers
• Testing calls to action to see which ones drive the most product sales
• Implementing a new workflow to automate a team process and increase productivity

Problem-solving skills are the most sought-after soft skill of 2022. In fact, 86% of employers look for problem-solving skills on student resumes, according to the National Association of Colleges and Employers Job Outlook 2022 survey . 

It’s unsurprising why employers are looking for this skill: companies will always need people to help them find solutions to their problems. Someone proactive and successful at problem-solving is valuable to any team.

“Employers are looking for employees who can make decisions independently, especially with the prevalence of remote/hybrid work and the need to communicate asynchronously,” Eric Mochnacz, senior HR consultant at Red Clover, says. “Employers want to see individuals who can make well-informed decisions that mitigate risk, and they can do so without suffering from analysis paralysis.”

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Problem-solving includes three main parts: identifying the problem, analyzing possible solutions, and deciding on the best course of action.

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Research is the first step of problem-solving because it helps you understand the context of a problem. Researching a problem enables you to learn why the problem is happening. For example, is revenue down because of a new sales tactic? Or because of seasonality? Is there a problem with who the sales team is reaching out to? 

Research broadens your scope to all possible reasons why the problem could be happening. Then once you figure it out, it helps you narrow your scope to start solving it. 

Analysis is the next step of problem-solving. Now that you’ve identified the problem, analytical skills help you look at what potential solutions there might be.

“The goal of analysis isn’t to solve a problem, actually — it’s to better understand it because that’s where the real solution will be found,” Gretchen Skalka, owner of Career Insights Consulting, says. “Looking at a problem through the lens of impartiality is the only way to get a true understanding of it from all angles.”

Decision-Making

Once you’ve figured out where the problem is coming from and what solutions are, it’s time to decide on the best way to go forth. Decision-making skills help you determine what resources are available, what a feasible action plan entails, and what solution is likely to lead to success.

On a Resume

Employers looking for problem-solving skills might include the word “problem-solving” or other synonyms like “ critical thinking ” or “analytical skills” in the job description.

“I would add ‘buzzwords’ you can find from the job descriptions or LinkedIn endorsements section to filter into your resume to comply with the ATS,” Matthew Warzel, CPRW resume writer, advises. Warzel recommends including these skills on your resume but warns to “leave the soft skills as adjectives in the summary section. That is the only place soft skills should be mentioned.”

On the other hand, you can list hard skills separately in a skills section on your resume .

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In a Cover Letter or an Interview

Explaining your problem-solving skills in an interview can seem daunting. You’re required to expand on your process — how you identified a problem, analyzed potential solutions, and made a choice. As long as you can explain your approach, it’s okay if that solution didn’t come from a professional work experience.

“Young professionals shortchange themselves by thinking only paid-for solutions matter to employers,” Skalka says. “People at the genesis of their careers don’t have a wealth of professional experience to pull from, but they do have relevant experience to share.”

Aaron Case, career counselor and CPRW at Resume Genius, agrees and encourages early professionals to share this skill. “If you don’t have any relevant work experience yet, you can still highlight your problem-solving skills in your cover letter,” he says. “Just showcase examples of problems you solved while completing your degree, working at internships, or volunteering. You can even pull examples from completely unrelated part-time jobs, as long as you make it clear how your problem-solving ability transfers to your new line of work.”

Learn How to Identify Problems

Problem-solving doesn’t just require finding solutions to problems that are already there. It’s also about being proactive when something isn’t working as you hoped it would. Practice questioning and getting curious about processes and activities in your everyday life. What could you improve? What would you do if you had more resources for this process? If you had fewer? Challenge yourself to challenge the world around you.

Think Digitally

“Employers in the modern workplace value digital problem-solving skills, like being able to find a technology solution to a traditional issue,” Case says. “For example, when I first started working as a marketing writer, my department didn’t have the budget to hire a professional voice actor for marketing video voiceovers. But I found a perfect solution to the problem with an AI voiceover service that cost a fraction of the price of an actor.”

Being comfortable with new technology — even ones you haven’t used before — is a valuable skill in an increasingly hybrid and remote world. Don’t be afraid to research new and innovative technologies to help automate processes or find a more efficient technological solution.

Collaborate

Problem-solving isn’t done in a silo, and it shouldn’t be. Use your collaboration skills to gather multiple perspectives, help eliminate bias, and listen to alternative solutions. Ask others where they think the problem is coming from and what solutions would help them with your workflow. From there, try to compromise on a solution that can benefit everyone.

If we’ve learned anything from the past few years, it’s that the world of work is constantly changing — which means it’s crucial to know how to adapt . Be comfortable narrowing down a solution, then changing your direction when a colleague provides a new piece of information. Challenge yourself to get out of your comfort zone, whether with your personal routine or trying a new system at work.

Put Yourself in the Middle of Tough Moments

Just like adapting requires you to challenge your routine and tradition, good problem-solving requires you to put yourself in challenging situations — especially ones where you don’t have relevant experience or expertise to find a solution. Because you won’t know how to tackle the problem, you’ll learn new problem-solving skills and how to navigate new challenges. Ask your manager or a peer if you can help them work on a complicated problem, and be proactive about asking them questions along the way.

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Companies always need people to help them find solutions — especially proactive employees who have practical analytical skills and can collaborate to decide the best way to move forward. Whether or not you have experience solving problems in a professional workplace, illustrate your problem-solving skills by describing your research, analysis, and decision-making process — and make it clear that you’re the solution to the employer’s current problems. 

Image Credit: Christina Morillo / Pexels 

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• Problem Solving Theories

Problem solving can be defined as the process of a problem analysis and resolving it in the best way possible for that situation.

This process contains analysing the problem (root cause analysis), defining countermeasures for the problem and implementing the right solution for that situation.

For problem solving, people need critical thinking and analytical skills . Everybody within a organization or company can benefit from having good skills because there are always problems.

There have been lots of scientific and practical studies from a learning point of view. Some of the problem solving techniques developed and used in artificial intelligence (AI) , computer science, engineering, mathematics, or medicine are related to mental techniques studied in psychology.

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What Is Problem Solving?

You will often see beach clean-up drives being publicized in coastal cities. There are already dustbins available on the beaches,…

You will often see beach clean-up drives being publicized in coastal cities. There are already dustbins available on the beaches, so why do people need to organize these drives? It’s evident that despite advertising and posting anti-littering messages, some of us don’t follow the rules.

Temporary food stalls and shops make it even more difficult to keep the beaches clean. Since people can’t ask the shopkeepers to relocate or prevent every single person from littering, the clean-up drive is needed.  This is an ideal example of problem-solving psychology in humans. ( 230-fifth.com ) So, what is problem-solving? Let’s find out.

What Is Problem-Solving?

At its simplest, the meaning of problem-solving is the process of defining a problem, determining its cause, and implementing a solution. The definition of problem-solving is rooted in the fact that as humans, we exert control over our environment through solutions. We move forward in life when we solve problems and make decisions. 

We can better define the problem-solving process through a series of important steps.

Identify The Problem: 

This step isn’t as simple as it sounds. Most times, we mistakenly identify the consequences of a problem rather than the problem itself. It’s important that we’re careful to identify the actual problem and not just its symptoms. 

Define The Problem: 

Once the problem has been identified correctly, you should define it. This step can help clarify what needs to be addressed and for what purpose.

Form A Strategy: 

Develop a strategy to solve your problem. Defining an approach will provide direction and clarity on the next steps. 

Organize The Information:  

Organizing information systematically will help you determine whether something is missing. The more information you have, the easier it’ll become for you to arrive at a solution.  

Allocate Resources:  

We may not always be armed with the necessary resources to solve a problem. Before you commit to implementing a solution for a problem, you should determine the availability of different resources—money, time and other costs.

Track Progress: 

The true meaning of problem-solving is to work towards an objective. If you measure your progress, you can evaluate whether you’re on track. You could revise your strategies if you don’t notice the desired level of progress. 

Evaluate The Results:  

After you spot a solution, evaluate the results to determine whether it’s the best possible solution. For example, you can evaluate the success of a fitness routine after several weeks of exercise.

Meaning Of Problem-Solving Skill

Now that we’ve established the definition of problem-solving psychology in humans, let’s look at how we utilize our problem-solving skills.  These skills help you determine the source of a problem and how to effectively determine the solution. Problem-solving skills aren’t innate and can be mastered over time. Here are some important skills that are beneficial for finding solutions.

Communication

Communication is a critical skill when you have to work in teams.  If you and your colleagues have to work on a project together, you’ll have to collaborate with each other. In case of differences of opinion, you should be able to listen attentively and respond respectfully in order to successfully arrive at a solution.

As a problem-solver, you need to be able to research and identify underlying causes. You should never treat a problem lightly. In-depth study is imperative because often people identify only the symptoms and not the actual problem.

Once you have researched and identified the factors causing a problem, start working towards developing solutions. Your analytical skills can help you differentiate between effective and ineffective solutions.

Decision-Making

You’ll have to make a decision after you’ve identified the source and methods of solving a problem. If you’ve done your research and applied your analytical skills effectively, it’ll become easier for you to take a call or a decision.

Organizations really value decisive problem-solvers. Harappa Education’s   Defining Problems course will guide you on the path to developing a problem-solving mindset. Learn how to identify the different types of problems using the Types of Problems framework. Additionally, the SMART framework, which is a five-point tool, will teach you to create specific and actionable objectives to address problem statements and arrive at solutions. 

Explore topics & skills such as Problem Solving Skills , PICK Chart , How to Solve Problems & Barriers to Problem Solving from our Harappa Diaries blog section and develop your skills.

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What Are Problem-Solving Skills? (Definition, Examples, And How To List On A Resume)

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Summary. Problem-solving skills include analysis, creativity, prioritization, organization, and troubleshooting. To solve a problem, you need to use a variety of skills based on the needs of the situation.

Most jobs essentially boil down to identifying and solving problems consistently and effectively. That’s why employers value problem-solving skills in job candidates for just about every role.

We’ll cover problem-solving methods, ways to improve your problem-solving skills, and examples of showcasing your problem-solving skills during your job search .

Key Takeaways:

If you can show off your problem-solving skills on your resume , in your cover letter , and during a job interview, you’ll be one step closer to landing a job.

Companies rely on employees who can handle unexpected challenges, identify persistent issues, and offer workable solutions in a positive way.

It is important to improve problem solving skill because this is a skill that can be cultivated and nurtured so you can become better at dealing with problems over time.

Types of Problem-Solving Skills

How to improve your problem-solving skills, example answers to problem-solving interview questions, how to show off problem-solving skills on a resume, example resume and cover letter with problem-solving skills, more about problem-solving skills, problem solving skills faqs.

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Problem-solving skills are skills that help you identify and solve problems effectively and efficiently . Your ability to solve problems is one of the main ways that hiring managers and recruiters assess candidates, as those with excellent problem-solving skills are more likely to autonomously carry out their responsibilities.

A true problem solver can look at a situation, find the cause of the problem (or causes, because there are often many issues at play), and then come up with a reasonable solution that effectively fixes the problem or at least remedies most of it.

The ability to solve problems is considered a soft skill , meaning that it’s more of a personality trait than a skill you’ve learned at school, on the job, or through technical training.

That being said, your proficiency with various hard skills will have a direct bearing on your ability to solve problems. For example, it doesn’t matter if you’re a great problem-solver; if you have no experience with astrophysics, you probably won’t be hired as a space station technician .

Problem-solving is considered a skill on its own, but it’s supported by many other skills that can help you be a better problem solver. These skills fall into a few different categories of problem-solving skills.

Problem recognition and analysis. The first step is to recognize that there is a problem and discover what it is or what the root cause of it is.

You can’t begin to solve a problem unless you’re aware of it. Sometimes you’ll see the problem yourself and other times you’ll be told about the problem. Both methods of discovery are very important, but they can require some different skills. The following can be an important part of the process:

Active listening

Data analysis

Historical analysis

Communication

Create possible solutions. You know what the problem is, and you might even know the why of it, but then what? Your next step is the come up with some solutions.

Most of the time, the first solution you come up with won’t be the right one. Don’t fall victim to knee-jerk reactions; try some of the following methods to give you solution options.

Brainstorming

Forecasting

Decision-making

Topic knowledge/understanding

Process flow

Evaluation of solution options. Now that you have a lot of solution options, it’s time to weed through them and start casting some aside. There might be some ridiculous ones, bad ones, and ones you know could never be implemented. Throw them away and focus on the potentially winning ideas.

This step is probably the one where a true, natural problem solver will shine. They intuitively can put together mental scenarios and try out solutions to see their plusses and minuses. If you’re still working on your skill set — try listing the pros and cons on a sheet of paper.

Prioritizing

Evaluating and weighing

Solution implementation. This is your “take action” step. Once you’ve decided which way to go, it’s time to head down that path and see if you were right. This step takes a lot of people and management skills to make it work for you.

Dependability

Teambuilding

Troubleshooting

Follow-Through

Believability

Trustworthiness

Project management

Evaluation of the solution. Was it a good solution? Did your plan work or did it fail miserably? Sometimes the evaluation step takes a lot of work and review to accurately determine effectiveness. The following skills might be essential for a thorough evaluation.

Customer service

Feedback responses

Flexibility

You now have a ton of skills in front of you. Some of them you have naturally and some — not so much. If you want to solve a problem, and you want to be known for doing that well and consistently, then it’s time to sharpen those skills.

Develop industry knowledge. Whether it’s broad-based industry knowledge, on-the-job training , or very specific knowledge about a small sector — knowing all that you can and feeling very confident in your knowledge goes a long way to learning how to solve problems.

Be a part of a solution. Step up and become involved in the problem-solving process. Don’t lead — but follow. Watch an expert solve the problem and, if you pay attention, you’ll learn how to solve a problem, too. Pay attention to the steps and the skills that a person uses.

Practice solving problems. Do some role-playing with a mentor , a professor , co-workers, other students — just start throwing problems out there and coming up with solutions and then detail how those solutions may play out.

Go a step further, find some real-world problems and create your solutions, then find out what they did to solve the problem in actuality.

Identify your weaknesses. If you could easily point out a few of your weaknesses in the list of skills above, then those are the areas you need to focus on improving. How you do it is incredibly varied, so find a method that works for you.

Solve some problems — for real. If the opportunity arises, step in and use your problem-solving skills. You’ll never really know how good (or bad) you are at it until you fail.

That’s right, failing will teach you so much more than succeeding will. You’ll learn how to go back and readdress the problem, find out where you went wrong, learn more from listening even better. Failure will be your best teacher ; it might not make you feel good, but it’ll make you a better problem-solver in the long run.

Once you’ve impressed a hiring manager with top-notch problem-solving skills on your resume and cover letter , you’ll need to continue selling yourself as a problem-solver in the job interview.

There are three main ways that employers can assess your problem-solving skills during an interview:

By asking questions that relate to your past experiences solving problems

Posing hypothetical problems for you to solve

By administering problem-solving tests and exercises

The third method varies wildly depending on what job you’re applying for, so we won’t attempt to cover all the possible problem-solving tests and exercises that may be a part of your application process.

Luckily, interview questions focused on problem-solving are pretty well-known, and most can be answered using the STAR method . STAR stands for situation, task, action, result, and it’s a great way to organize your answers to behavioral interview questions .

Let’s take a look at how to answer some common interview questions built to assess your problem-solving capabilities:

At my current job as an operations analyst at XYZ Inc., my boss set a quarterly goal to cut contractor spending by 25% while maintaining the same level of production and moving more processes in-house. It turned out that achieving this goal required hiring an additional 6 full-time employees, which got stalled due to the pandemic. I suggested that we widen our net and hire remote employees after our initial applicant pool had no solid candidates. I ran the analysis on overhead costs and found that if even 4 of the 6 employees were remote, we’d save 16% annually compared to the contractors’ rates. In the end, all 6 employees we hired were fully remote, and we cut costs by 26% while production rose by a modest amount.

I try to step back and gather research as my first step. For instance, I had a client who needed a graphic designer to work with Crello, which I had never seen before, let alone used. After getting the project details straight, I began meticulously studying the program the YouTube tutorials, and the quick course Crello provides. I also reached out to coworkers who had worked on projects for this same client in the past. Once I felt comfortable with the software, I started work immediately. It was a slower process because I had to be more methodical in my approach, but by putting in some extra hours, I turned in the project ahead of schedule. The client was thrilled with my work and was shocked to hear me joke afterward that it was my first time using Crello.

As a digital marketer , website traffic and conversion rates are my ultimate metrics. However, I also track less visible metrics that can illuminate the story behind the results. For instance, using Google Analytics, I found that 78% of our referral traffic was coming from one affiliate, but that these referrals were only accounting for 5% of our conversions. Another affiliate, who only accounted for about 10% of our referral traffic, was responsible for upwards of 30% of our conversions. I investigated further and found that the second, more effective affiliate was essentially qualifying our leads for us before sending them our way, which made it easier for us to close. I figured out exactly how they were sending us better customers, and reached out to the first, more prolific but less effective affiliate with my understanding of the results. They were able to change their pages that were referring us traffic, and our conversions from that source tripled in just a month. It showed me the importance of digging below the “big picture” metrics to see the mechanics of how revenue was really being generated through digital marketing.

You can bring up your problem-solving skills in your resume summary statement , in your work experience , and under your education section , if you’re a recent graduate. The key is to include items on your resume that speak direclty to your ability to solve problems and generate results.

If you can, quantify your problem-solving accomplishments on your your resume . Hiring managers and recruiters are always more impressed with results that include numbers because they provide much-needed context.

This sample resume for a Customer Service Representative will give you an idea of how you can work problem solving into your resume.

Michelle Beattle 111 Millennial Parkway Chicago, IL 60007 (555) 987-6543 [email protected] Professional Summary Qualified Customer Services Representative with 3 years in a high-pressure customer service environment. Professional, personable, and a true problem solver. Work History ABC Store — Customer Service Representative 01/2015 — 12/2017 Managed in-person and phone relations with customers coming in to pick up purchases, return purchased products, helped find and order items not on store shelves, and explained details and care of merchandise. Became a key player in the customer service department and was promoted to team lead. XYZ Store — Customer Service Representative/Night Manager 01/2018 — 03/2020, released due to Covid-19 layoffs Worked as the night manager of the customer service department and filled in daytime hours when needed. Streamlined a process of moving customers to the right department through an app to ease the burden on the phone lines and reduce customer wait time by 50%. Was working on additional wait time problems when the Covid-19 pandemic caused our stores to close permanently. Education Chicago Tech 2014-2016 Earned an Associate’s Degree in Principles of Customer Care Skills Strong customer service skills Excellent customer complaint resolution Stock record management Order fulfillment New product information Cash register skills and proficiency Leader in problem solving initiatives

You can see how the resume gives you a chance to point out your problem-solving skills and to show where you used them a few times. Your cover letter is your chance to introduce yourself and list a few things that make you stand out from the crowd.

Michelle Beattle 111 Millennial Parkway Chicago, IL 60007 (555) 987-6543 [email protected] Dear Mary McDonald, I am writing in response to your ad on Zippia for a Customer Service Representative . Thank you for taking the time to consider me for this position. Many people believe that a job in customer service is simply listening to people complain all day. I see the job as much more than that. It’s an opportunity to help people solve problems, make their experience with your company more enjoyable, and turn them into life-long advocates of your brand. Through my years of experience and my educational background at Chicago Tech, where I earned an Associate’s Degree in the Principles of Customer Care, I have learned that the customers are the lifeline of the business and without good customer service representatives, a business will falter. I see it as my mission to make each and every customer I come in contact with a fan. I have more than five years of experience in the Customer Services industry and had advanced my role at my last job to Night Manager. I am eager to again prove myself as a hard worker, a dedicated people person, and a problem solver that can be relied upon. I have built a professional reputation as an employee that respects all other employees and customers, as a manager who gets the job done and finds solutions when necessary, and a worker who dives in to learn all she can about the business. Most of my customers have been very satisfied with my resolution ideas and have returned to do business with us again. I believe my expertise would make me a great match for LMNO Store. I have enclosed my resume for your review, and I would appreciate having the opportunity to meet with you to further discuss my qualifications. Thank you again for your time and consideration. Sincerely, Michelle Beattle

You’ve no doubt noticed that many of the skills listed in the problem-solving process are repeated. This is because having these abilities or talents is so important to the entire course of getting a problem solved.

In fact, they’re worthy of a little more attention. Many of them are similar, so we’ll pull them together and discuss how they’re important and how they work together.

Communication, active listening, and customer service skills. No matter where you are in the process of problem-solving, you need to be able to show that you’re listening and engaged and really hearing what the problem is or what a solution may be.

Obviously, the other part of this is being able to communicate effectively so people understand what you’re saying without confusion. Rolled into this are customer service skills , which really are all about listening and responding appropriately — it’s the ultimate in interpersonal communications.

Analysis (data and historical), research, and topic knowledge/understanding. This is how you intellectually grasp the issue and approach it. This can come from studying the topic and the process or it can come from knowledge you’ve gained after years in the business. But the best solutions come from people who thoroughly understand the problem.

Creativity, brainstorming, troubleshooting, and flexibility. All of you creative thinkers will like this area because it’s when your brain is at its best.

Coming up with ideas, collaborating with others, leaping over hurdles, and then being able to change courses immediately, if need be, are all essential. If you’re not creative by nature, then having a team of diverse thinkers can help you in this area.

Dependability, believability, trustworthiness, and follow-through. Think about it, these are all traits a person needs to have to make change happen and to make you comfortable taking that next step with them. Someone who is shifty and shady and never follows through, well, you’re simply not going to do what they ask, are you?

Leadership, teambuilding, decision-making, and project management. These are the skills that someone who is in charge is brimming with. These are the leaders you enjoy working for because you know they’re doing what they can to keep everything in working order. These skills can be learned but they’re often innate.

Prioritizing, prediction, forecasting, evaluating and weighing, and process flow. If you love flow charts, data analysis, prediction modeling, and all of that part of the equation, then you might have some great problem-solving abilities.

These are all great skills because they can help you weed out bad ideas, see flaws, and save massive amounts of time in trial and error.

What is a good example of problem-solving skills?

Good examples of porblem-solving skills include research, analysis, creativity, communciation, and decision-making. Each of these skills build off one another to contribute to the problem solving process. Research and analysis allow you to identify a problem.

Creativity and analysis help you consider different solutions. Meanwhile, communication and decision-making are key to working with others to solve a problem on a large scale.

What are 3 key attributes of a good problem solver?

3 key attributes of a good problem solver are persistence, intellegince, and empathy. Persistence is crucial to remain motivated to work through challenges. Inellegince is needed to make smart, informed choices. Empathy is crucial to maintain positive relationships with others as well as yourself.

What can I say instead of problem-solving skills?

Instead of saying problem-solving skills, you can say the following:

Critical thinker

Solutions-oriented

Engineering

Using different words is helpful, especially when writing your resume and cover letter.

What is problem-solving in the workplace?

Problem-solving in the workplace is the ability to work through any sort of challenge, conflict, or unexpected situation and still achieve business goals. Though it varies by profession, roblem-solving in the workplace is very important for almost any job, because probelms are inevitable. You need to have the appropriate level of problem-solving skills if you want to succeed in your career, whatever it may be.

Department of Labor – Problem Solving and Critical Thinking

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Kristin Kizer is an award-winning writer, television and documentary producer, and content specialist who has worked on a wide variety of written, broadcast, and electronic publications. A former writer/producer for The Discovery Channel, she is now a freelance writer and delighted to be sharing her talents and time with the wonderful Zippia audience.

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What Is Problem Solving?

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A Complete Guide to know What is Problem Solving (Updated August 2024)

Everything happening in this world has its problems. This is because no system in this world has 100% efficiency. But this is not a big issue for the people who are prepared to deal with any kind of problem. The field that is heavily affected by the problems in the field of companies and organizations.

This is because a lot of employees are working in different departments under the same name. The problem for one employee or one department can cause issues for others. This is why the employees are given special problem-solving training. Here we will discuss what is problem-solving and some effective steps involved.

What is problem solving?

Problem-solving isa process of solving any kind of problem. This process is acted upon in some steps. These steps start from identifying the problem and determining the cause of the problem. After the problem and its cause are identified, the next step is to select alternatives for the solution and implement the solutions.

All of these steps are collectively known as a problem-solving process.

The basic steps involved in problem-solving.

As the problem-solving process comprises different steps that collectively help in getting id of the problem. So, here we will have a detailed discussion about the steps that are involved in problem-solving.

Defining the problem.

Defining the problem means that you are diagnosing the situation. This helps take the further steps for solving the problem. This is not just as simple as defining the problem. Here you take effective measures to keep track of the situation of the problem. Some of the most effective and easy to implement ways of defining the problem are listed below.

·       Flowcharts of the process and the problem init.

·       Cause and effect diagram.

With the help of these steps, you can easily identify the root causes of the problem. However, for these ways of defining the problem, you must involve the factual information and then compare the expectations to reality. Apart from this, you also need to stay focused on the root cause of the problem as eradicating this will be your main objective here.

To create a successful deduction for problem-solving in this step, you will first need to review different sectors of your system. Then you will have to evaluate things on the base of how something will affect the system.

Generating the alternatives.

Once you have gone through the first step, the next step will be to get the solution for the problem. It is in our psyche that once we think of an idea or solution, then we keep on thinking that it will be effective. But in reality, this will not happen every time and you will waste a lot of time coming up with another effective solution.

So, here the best thing to do is to come up with more than more solutions at a time. For this, you can do the following things.

·       Take ideas from different employees.

·       Mold your original idea according to different aspects of the problem.

·       Think of other than one effective idea.

When you are going with a set of ideas for the backup, you will be very efficient in solving the problem. This is because if one idea fails, you can implement another one and this can be carried on until you have solved the problem.

Evaluating and selecting alternatives.

So, now you know that you have to come up with more than one idea, but how will you know if the ideas are effective or not. For this, you can easily evaluate the ideas that come up in your mind. This will help in filtering out only the best and the most effective ideas. Here is how this works.

·       Will this solution be able to solve the specific problem without causing other problems in the system?

·       Will all the people and stakeholders of the system accept the solution?

·       Is the solution that I have come up with possible and easy to implement?

·       Will the solution and the alternatives be in the constraints of the organization?

When you think of all the ideas and their alternatives, you will be very efficiently filtering out the ideas that do not seem to be working.

Implementing the solutions.

Now you are in the state where you have the ideas, the solutions, and the alternatives of these solutions. The only step left to get the problem solved is to implement the solution. This is also not a very simple step. Here are some things that you must include in this step to increase the efficiency of your solution.

·      Involving others.

One of the best things to do is to involve others in the implementation of your solution. This will not only reduce the stress that you will have to bear. But this will also add other innovative ideas that come in their minds. This can be very helpful in making the solution to the problem better.

·      Testing and expectations of the solution.

When you are implementing or you have implemented the solution, it is very important to keep constantly monitoring the solution and its working. For this, you can test the solutions’ working at different events. Testing the outcomes and comparing when with the expectations will also give you the idea of how well the solution is performing.

·      Feedback system.

When you have implemented the solution, the role that you will play in the future will be lower than the role of other employees. So, you must take feedback after sometime. The feedback system will tell you about the feelings of people about your solution and its working. This will also help in improving the solution.

Some important things to consider in each of the problem-solving steps.

Above in the article, we discussed the significance of each step involved in problem-solving. Here we will discuss some additional things that you must be aware of. This is because they will not only make your problem-solving experience better, but they will also make your problem-solving techniques more efficient.

Knowing your problem in a good way:

If you are thinking about what is problem solving and how important it is to define the problem. Then we will tell you here the importance of defining the problem and some of the best ways to implement it. It is a must for solving any problem that you must know the real cause and the root of the problem.

This is because the smaller problems can be identified and solved easily. But when we are dealing with the problems on the level of different organizations, then it is very important to get rid of the problem from the start. This is because if the problem is not fully identified, then it will never be truly eradicated.

And this will keep on damaging the company in several ways. For the problem identifying methods we mentioned above, the initiative for any of the methods can be taken for different tools. Some of the tools are the 5 W’s, the root cause analysis, and appreciation. This is also very important that you consider each of them carefully from different perspectives.

This is because the cause of the problem could be an unreasonable workload or lack of training but if unidentified, this can be extremely bad.

Knowing about the complexity of the problem.

While you are solving any problem, you must understand that every problem will not have the same scope and the time required for every problem will be different. This is because the complexity of each problem is different. There are a lot of tools and methods to know about the complexity of the problem. Some of them are listed below.

·       Affinity diagrams.

·       Swim Lane diagram.

·       System diagram.

·       Flow charts.

·       Bottleneck method.

After identifying different factors of the problem, you can implement any of these tools and this will tell you about the complexity of the problem. Sometimes a problem that seems to be a single problem is a collection of different smaller problems.

This is the point where the drill-down technique can be very helpful. It will easily and efficiently breakdown the problem into smaller parts.

Process of solving the problem.

So, there can be a case that the problem is very small, and it can easily be dealt with. But inmost of the cases, the problem is not that simple, and it is a collection of several complex problems related to different departments.

In this case, the head of the problem-solving team must take different members from different departments that will help in solving that problem using the tools, tricks methods, and tips we mentioned above.

With the increasing complexities in different organizations, many people are asking what is problem solving. If you are also uncertain about what is problem solving, then this will be the article that will tell you all about what is problem solving.

This is because it will not only tell you about some of the most effective techniques for solving different problems, but the tips, tools, and methods we mentioned here can also be very helpful for everyone in dealing with complex problems.

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What is Problem Solving? Process, Techniques, Examples

Home Blog others What is Problem Solving? Process, Techniques, Examples

Whether tackling a technical issue at work or finding our way around a roadblock unnoticed by Google Maps, problem-solving is a daily occurrence for most people. But how prepared are you to overcome life's challenges? Do you rely on a structured process to ensure successful outcomes, or do you navigate through problems impulsively? 

Here's the crux: the strength of your problem-solving skills significantly impacts the ease and success of your life, both professionally and personally. Practical problem-solving is a valuable career and life skill. You're in the right place if you're eager to enhance your problem-solving abilities efficiently. 

In this blog post, I will delve into what is problem solving the steps, techniques, and exercises of the problem-solving process. Whether seeking to troubleshoot technical issues or navigate life's complexities, mastering organized problem-solving can elevate your capabilities and lead to more favorable outcomes. 

What is Problem Solving? And Its Importance

First, let me help you understand what is problem solving. Problem-solving is a comprehensive process involving identifying issues, prioritizing based on urgency and severity, analyzing root causes, gathering pertinent Information, devising and assessing solutions, making informed decisions, and planning and executing implementation strategies. 

This skill set also encompasses critical thinking, effective communication, active listening, creativity, research, data analysis, risk assessment, continuous learning, and decision-making abilities. Effective problem-solving strategies mitigate potential losses or damages and enhance self-confidence and reputation. Problem-solving is essential in personal and professional contexts as it allows individuals and teams to navigate obstacles, make informed decisions, and drive progress. 

Importance: 

• Enhances Decision-Making: Effective problem solving leads to better decision-making by evaluating various options and selecting the most suitable solution. 
• Promotes Innovation: Problem solving encourages innovation and creativity as individuals seek new approaches to tackle challenges. 
• Improves Efficiency: By resolving issues efficiently, problem solving helps streamline processes and optimize resource allocation. 
• Builds Resilience: Successfully overcoming obstacles builds confidence and resilience, enabling  
• individuals and teams to tackle future challenges with greater confidence.  

Problem-solving Process 

Now that we have a clear understanding of the problem solving definition as to what is problem solving let us now navigate the problem solving process. Effective problem-solving is a valuable skill sought after by employers in various fields. Here's a breakdown of a common problem-solving process, presented in a pointwise manner: 

1. Identifying the Problem 

The first step in the problem-solving process is clearly defining the issue. This involves gathering relevant Information, observing patterns or trends, and understanding the impact of the problem on stakeholders. 

2. Analyzing the Situation 

Once the problem is identified, it's essential to analyze its root causes and contributing factors. This may involve conducting research, gathering data, and exploring different perspectives to comprehensively understand the situation. 

3. Generating Solutions 

With a clear understanding of the problem solving methods, brainstorming potential solutions is the next step. Encouraging creativity and considering various alternatives can lead to innovative ideas. Evaluating each solution based on feasibility, effectiveness, and alignment with goals and values is crucial. 

4. Evaluating Options 

After generating a list of potential solutions, it's essential to carefully evaluate each option. This involves weighing the pros and cons, considering potential risks and benefits, and assessing the likelihood of success. Consulting with relevant stakeholders or experts can provide valuable insights during this stage. 

5. Selecting the Best Solution 

Based on the evaluation, one or more solutions are the most viable options. It's essential to prioritize solutions that address the root cause of the problem and have the most significant potential for long-term success. Communicating the chosen solution effectively to stakeholders is crucial for garnering support and buy-in. 

6. Implementing the Solution 

Once a solution is selected, it's time to put it into action. This involves developing a detailed action plan, allocating resources, and assigning responsibilities. Effective communication, coordination, and monitoring are essential during the implementation phase to ensure smooth execution and timely resolution of the problem. 

7. Monitoring and Reviewing 

After implementing the solution, it's essential to monitor its progress and evaluate its effectiveness over time. This may involve collecting feedback, analyzing performance metrics, and making adjustments as needed. Continuous monitoring and review allow for ongoing improvement and refinement of the problem-solving process.  

How to Solve Problems in 5 Simple Steps? 

Here's a breakdown of the 5 problem-solving steps for your understanding: 

1. Define the Problem (Understand & Gather Information)  

• Identify the Issue: Clearly understand what the problem is. What isn't working, or what needs improvement? 
• Gather Information: Talk to people involved, collect data, and research relevant details to get a well-rounded picture of the situation. 
• Ask Why? Don't just focus on symptoms. Ask "why" several times to identify the root cause of the problem. 

Example: Let's say customer complaints about slow website loading times have increased. 

2. Brainstorm Solutions (Think Creatively & Be Open-Minded)  

• Think Outside the Box: Don't settle for the first solution that comes to mind. Brainstorm a variety of options, even seemingly unconventional ones. 
• Consider All Angles: Evaluate the problem from different perspectives. What are potential solutions from a technical standpoint? From a user experience point of view? 
• Build on Ideas: Don't shut down ideas prematurely. Encourage others to build upon and refine suggestions collaboratively. 

Example: Potential solutions for slow website loading times could include optimizing images, upgrading server capacity, or implementing a content delivery network (CDN). 

3. Evaluate & Choose a Solution (Consider Feasibility & Impact)  

• Weigh the Pros & Cons: Analyze the feasibility, resource requirements, and potential risks and benefits of each solution. 
• Align with Goals: Ensure the chosen solution directly addresses the root cause of the problem and aligns with your overall objectives. 
• Prioritize Impact: Choose the solution with the most significant potential to achieve a positive outcome and lasting improvement. 

Example: Upgrading server capacity might be a very effective solution, but it could be expensive. Optimizing images is a more feasible solution that could yield significant improvement. 

4. Implement the Solution (Take Action & Communicate Clearly)  

• Develop a Plan: Create a clear action plan outlining the steps involved in implementing the chosen solution. Assign tasks and set deadlines. 
• Communication is Key: Clearly communicate the plan to everyone involved, including stakeholders and team members. 
• Monitor Progress: Track the implementation process and make adjustments as needed based on the results. 

Example: The website optimization plan might involve tasks like image resizing, code minification, and implementing caching mechanisms. 

5. Evaluate the Outcome (Learn & Adapt)  

• Measure Success: Assess whether the implemented solution effectively resolved the problem. Did it meet your goals? 
• Lessons Learned: Reflect on what worked well and what could be improved during the problem-solving process. 
• Continuous Improvement: Use this experience to refine your problem-solving approach and enhance your skills for future challenges. Enroll in free online certification courses for professional development and skill enhancement. 

Example: After website optimization, monitor website loading times and customer feedback to see if the issue has been resolved. If not, repeat the process, considering new solutions based on the learnings from this attempt. 

Remember, problem-solving is an iterative process. Be prepared to adapt your approach as you gather more Information and evaluate the effectiveness of your solutions.  

Essential Things to Consider in Each of the Problem-solving Steps

Creative problem solving requires careful consideration at each stage. Here are vital things to focus on: 

1. Identifying & Defining the Problem 

• Gather Information: Consult stakeholders, review data, and gain insights from various perspectives. 
• Identify Root Cause: Address the underlying reason, not just symptoms. 
• Define Scope: Clearly outline the problem's boundaries to maintain focus. 

2. Analyzing the Problem 

• Consider Multiple Perspectives: Explore diverse angles to uncover potential factors. 
• Brainstorm Freely: Foster creativity without judgment to generate innovative ideas. 
• Analyze Impact: Evaluate the severity and consequences of the problem if left unresolved. 
• Think Creatively: Explore unconventional solutions beyond initial ideas. 
• Consider Feasibility: Assess the practicality and resource requirements of each option. 
• Identify Potential Risks & Benefits: Weigh the pros and cons to select the most balanced approach. 

4. Evaluating and Selecting a Solution 

• Align with Goals: Ensure the chosen solution addresses the core issue and aligns with objectives. 
• Consider Long-Term Impact: Choose solutions with lasting benefits beyond immediate results. 
• Team Input: Involve team members to gain diverse perspectives during evaluation. 

5. Implementing the Solution  

• Develop a Clear Plan: Outline implementation steps with clear timelines and responsibilities. 
• Communication is Key: Ensure all stakeholders understand the plan to facilitate smooth execution. 
• Monitor Progress: Track implementation and adjust as needed based on results. 

6. Evaluating the Outcome  

• Measure Effectiveness: Assess if the solution effectively resolves the problem or needs refinement. 
• Lessons Learned: Identify successes and areas for improvement to enhance future problem-solving efforts. 

Problem Solving Examples

Let us look at problem solving example scenarios in a typical workplace: , example 1: project deadline challenge .

• Situation: You're a project manager leading a team that is developing a new marketing campaign website. The launch date is approaching, but a critical developer is unexpectedly out sick for a week. 
• Action: You immediately assess the workload and delegate tasks among the remaining team members. You identify an opportunity to streamline a design element, reducing development time. You also reach out to a freelancer with a proven track record to fill in for the missing developer on specific tasks. 
• Result: The team successfully launches the website on time and within budget. The streamlined design element is praised by stakeholders for its user-friendliness. 
• Highlight: This example showcases your problem-solving skills, leadership, adaptability, and ability to manage resources effectively under pressure. 

Example 2: Client Communication Breakdown 

• Situation: You're a Customer Service Representative for an e-commerce company. A regular customer expresses extreme dissatisfaction with a recent purchase due to a malfunctioning product and a negative experience with a previous representative. 
• Action: You actively listen to the customer's concerns, apologizing for the inconvenience. You then troubleshoot the product issue and offer a solution (replacement or refund). Additionally, you acknowledge the previous negative experience and offer to ensure better communication going forward. 
• Result: The customer is satisfied with the resolution and expresses appreciation for your attentiveness and problem-solving approach. They remain a loyal customer of the company. 
• Highlight: This example demonstrates your active listening skills, empathy, ability to de-escalate situations, and commitment to customer satisfaction. 

By following these examples of problem-solving skills, you can effectively tackle challenges and achieve successful outcomes. Also, explore KnowledgeHut’ s best online courses for further skill enhancement. 

Problem Solving Techniques

Effective problem-solving techniques are essential for tackling challenges and achieving desired outcomes. Here are some problem solving tools and techniques commonly used in problem-solving: 

• Brainstorming : Encourages the generation of a wide range of ideas and solutions in a non-judgmental environment. This technique promotes creativity and can uncover innovative approaches to problems. 
• Root Cause Analysis : Focuses on identifying the underlying causes of a problem rather than just addressing its symptoms. By pinpointing root causes, solutions can be targeted more effectively to prevent recurrence. 
• Fishbone Diagram (Ishikawa Diagram): Provides a visual representation of the various factors contributing to a problem, categorized into branches such as people, process, equipment, environment, and management. This technique helps analyze complex issues and identify potential causes. 
• SWOT Analysis : Evaluates the strengths, weaknesses, opportunities, and threats associated with a problem or situation. This technique helps assess the internal and external factors influencing the problem and guides decision-making. 
• Pareto Analysis: Focuses on identifying and prioritizing the most significant causes contributing to a problem. By allocating resources to address the vital few rather than the trivial many, this technique maximizes impact and efficiency. 
• 5 Whys : Involves asking "why" repeatedly to trace the root cause of a problem. This iterative questioning technique helps uncover more profound layers of causation beyond surface-level symptoms. 
• Decision Matrix Analysis: Helps evaluate multiple options by systematically comparing their pros and cons against predetermined criteria. This technique facilitates objective decision-making by considering various factors and their relative importance. 

By incorporating these problem-solving techniques in the workplace, you can approach problems systematically, generate creative solutions, and develop a well-rounded plan for achieving success.  

Conquering challenges is a key to professional success, and practical problem-solving equips you to do just that. By following a structured approach, you can transform from a bystander to a solution-oriented individual. This involves gathering Information to clearly define the problem and identify its root cause. Analyzing the situation from various angles and brainstorming freely unlock creative solutions. Evaluating potential solutions ensures you choose the one that aligns with your goals and is feasible to implement. Clear communication and a well-defined plan are crucial for successful execution. Finally, reflecting on the outcome allows you to learn and continuously improve your problem-solving skills, making you an invaluable asset in any environment. 

Frequently Asked Questions (FAQs)

The best method involves identifying the problem, brainstorming solutions, evaluating options, implementing the chosen solution, and assessing outcomes for improvement.

The principles include defining the problem, generating alternatives, evaluating options, implementing solutions, and reviewing outcomes for continuous improvement.

Different types include analytical problem-solving, creative problem-solving, critical thinking, decision-making, and systematic problem-solving.

The significant elements include understanding the problem, devising a plan, executing the plan, and evaluating the results.

The skills encompass critical thinking, decision-making, and analytical reasoning. These abilities aid in identifying, analyzing, and resolving problems effectively. 

Abhresh Sugandhi

Abhresh is specialized as a corporate trainer, He has a decade of experience in technical training blended with virtual webinars and instructor-led session created courses, tutorials, and articles for organizations. He is also the founder of Nikasio.com, which offers multiple services in technical training, project consulting, content development, etc.

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What Is Problem Solving in Business?

Problem-solving in business is defined as implementing processes that reduce or remove obstacles that are preventing you or others from accomplishing operational and strategic business goals.

In business, a problem is a situation that creates a gap between the desired and actual outcomes. In addition, a true problem typically does not have an immediately obvious resolution.

Business problem-solving works best when it is approached through a consistent system in which individuals:

• Identify and define the problem
• Prioritize the problem based on size, potential impact, and urgency
• Complete a root-cause analysis
• Develop a variety of possible solutions
• Evaluate possible solutions and decide which is most effective
• Plan and implement the solution

Why Is Problem-Solving Important in Business?

Understanding the importance of problem-solving skills in the workplace will help you develop as a leader. Problem-solving skills will help you resolve critical issues and conflicts that you come across. Problem-solving is a valued skill in the workplace because it allows you to:

• Apply a standard problem-solving system to all challenges
• Find the root causes of problems
• Quickly deal with short-term business interruptions
• Form plans to deal with long-term problems and improve the organization
• See challenges as opportunities
• Keep your cool during challenges

How Do You Solve Business Problems Effectively?

There are many different problem-solving strategies, but most can be broken into general steps. Here is a six-step method for business problem solving:

1) Identify the Details of the Problem: Gather enough information to accurately define the problem. This can include data on procedures being used, employee actions, relevant workplace rules, and so on. Write down the specific outcome that is needed, but don’t assume what the solution should be.

• Use the Five Whys: When assessing a problem, a common strategy is to ask “why” five times. First, ask why the problem occurred. Then, take the answer and ask “why” again, and so on. The intention is to help you get down to the root cause of the problem so you can directly target that core issue with your solution.

2) Creatively Brainstorm Solutions:   State every solution you can think of. Write them down. Seek input from those who possess in-depth knowledge of or experience with the problem you’re trying to solve. These insights will provide you with valuable perspectives you can transform into tangible and impactful solutions.

3) Evaluate Solutions and Make a Decision:   Assess the feasibility of each solution. Is the deadline realistic? Are there readily available resources you can leverage to successfully implement the solution? What is the return on investment of each solution? If necessary, come up with alternative solutions or adjust the initial ones you brainstormed in step 2.

4) Make a Decision: Finally, make a firm decision on one solution. This final solution should clearly address the root cause of the problem.

• Perform a SWOT Analysis: You can use a SWOT analysis to help you decide on the best solution. A SWOT analysis involves identifying the strengths, weaknesses, opportunities, and threats linked to a specific decision. With this framework, your team can assess a decision from various angles, thereby gaining a holistic view of it.

5) Take Action:   Write up a detailed plan. This involves developing a comprehensive roadmap that outlines the steps required to implement your solution. The steps should specify milestones, deadlines, roles, and how to obtain the necessary approvals. To ensure accountability, your entire team should have access to this action plan. Each team member should be able to track and share their progress with the group.

6) Gather and Share Feedback: Problem-solving is not a “set it and forget it” process. It’s a dynamic journey that necessitates ongoing attention, deliberation, and refinement to achieve optimal results. Thus, periodic feedback is critical in validating whether the chosen solution creates the desired impact. It allows key stakeholders to check in and make any necessary changes.

What Are Problem-Solving Skills?

Problem-solving skills are specific procedures that can be used to complete one or more of the six general steps of problem-solving (discussed above). Here are five important examples:

Using Emotional Intelligence: You’ll solve problems more calmly when you learn to recognize your own emotional patterns and to empathize with and guide the emotions of others. Avoid knee-jerk responses and making assumptions.

Researching Problems: An effective solution requires an accurate description of the problem. Define simple problems using quick research methods such as asking, “What? Where? When? and How much?.” Difficult problems require more in-depth research, such as data exploration, surveys, and interviews.

Creative Brainstorming: When brainstorming with a group, encourage idea creation by listening attentively to everyone, and recognizing everyone’s unique contributions.

Logical Reasoning: Develop standard logical steps for analyzing possible solutions to problems. Study and apply ideas about logical fallacies, deductive reasoning, and other areas of analytical thought.

Decisiveness: Use an agreed-upon system for choosing a solution, which can include assigning pros and cons to solutions, identifying mandatory results, getting feedback about solutions, choosing the decision-maker(s), and finishing or repeating the process.

How Can You Improve Your Problem-Solving Skills?

Learning how to solve business problems takes time and effort. Though some people appear to have been born with superior problem-solving skills, great problem-solvers usually have taken the time to refine their abilities. You can develop high-level skills for solving problems too, through the following methods:

Ask and Listen: Don’t expect to solve every problem alone. Ask for advice, and listen to it carefully.

Practice Curiosity: Any time you’re involved in solving a problem, practice researching and defining the problem just a little longer than you would naturally.

Break Down Problems: Whenever possible, break large problems into their smallest units. Then, search for solutions to one unit at a time.

Don’t Label Yourself Negatively: Don’t allow a problem to mean something negative about you personally. Separate yourself from it. Look at it objectively and be part of the solution.

Enhance Your Problem-Solving Skills with CMOE

Problem-solving skills in business are not developed overnight. Developing then takes ongoing practice and the right guidance to get right. We encourage you to leverage CMOE’s Problem-Solving and Decision Making in the Workplace workshop to further develop your skills. We’ll help you identify new ways to solve problems methodically so you can create greater impact.

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What is problem solving?

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On this page we discuss "What is problem polving?" under three headings: introduction, four stages of problem solving, and the scientific approach.

Introduction

Naturally enough, problem solving is about solving problems. And we’ll restrict ourselves to thinking about mathematical problems here even though problem solving in school has a wider goal. When you think about it, the whole aim of education is to equip students to solve problems. 

But problem solving also contributes to mathematics itself. Mathematics consists of skills and processes. The skills are things that we are all familiar with. These include the basic arithmetical processes and the algorithms that go with them. They include algebra in all its levels as well as sophisticated areas such as the calculus. This is the side of the subject that is largely represented in the Strands of Number and Algebra, Geometry and Measurement and Statistics.

On the other hand, the processes of mathematics are the ways of using the skills creatively in new situations. Mathematical processes include problem solving, logic and reasoning, and communicating ideas. These are the parts of mathematics that enable us to use the skills in a wide variety of situations.

It is worth starting by distinguishing between the three words "method", "answer" and "solution". By "method" we mean the means used to get an answer. This will generally involve one or more Problem Solving Strategies . On the other hand, we use "answer" to mean a number, quantity or some other entity that the problem is asking for. Finally, a "solution" is the whole process of solving a problem, including the method of obtaining an answer and the answer itself.

method + answer = solution

But how do we do Problem Solving? There are four basic steps. Pólya enunciated these in 1945 but all of them were known and used well before then. Pólya’s four stages of problem solving are listed below.

Four stages of problem solving                             

1. Understand and explore the problem  2. Find a strategy  3. Use the strategy to solve the problem  4. Look back and reflect on the solution.

Although we have listed the four stages in order, for difficult problems it may not be possible to simply move through them consecutively to produce an answer. It is frequently the case that students move backwards and forwards between and across the steps.

You can't solve a problem unless you can first understand it. This requires not only knowing what you have to find but also the key pieces of information that need to be put together to obtain the answer.

Students will often not be able to absorb all the important information of a problem in one go. It will almost always be necessary to read a problem several times, both at the start and while working on it. With younger students it is worth repeating the problem and then asking them to put the question in their own words. Older students might use a highlighter to mark the important parts of the problem.

Finding a strategy tends to suggest that it is a simple matter to think of an appropriate strategy. However, for many problems students may find it necessary to play around with the information before they are able to think of a strategy that might produce a solution. This exploratory phase will also help them to understand the problem better and may make them aware of some piece of information that they had neglected after the first reading.

Having explored the problem and decided on a strategy, the third step, solve the problem , can be attempted. Hopefully now the problem will be solved and an answer obtained. During this phase it is important for the students to keep a track of what they are doing. This is useful to show others what they have done and it is also helpful in finding errors should the right answer not be found.

At this point many students, especially mathematically able ones, will stop. But it is worth getting them into the habit of looking back over what they have done. There are several good reasons for this. First of all it is good practice for them to check their working and make sure that they have not made any errors. Second, it is vital to make sure that the answer they obtained is in fact the answer to the problem. Third, in looking back and thinking a little more about the problem, students are often able to see another way of solving the problem. This new solution may be a nicer solution than the original and may give more insight into what is really going on. Finally, students may be able to generalise or extend the problem.

Generalising a problem means creating a problem that has the original problem as a special case. So a problem about three pigs may be changed into one which has any number of pigs.

In Problem 4 of What is a Problem? , there is a problem on towers. The last part of that problem asks how many towers can be built for any particular height. The answer to this problem will contain the answer to the previous three questions. There we were asked for the number of towers of height one, two and three. If we have some sort of formula, or expression, for any height, then we can substitute into that formula to get the answer for height three, for instance. So the "any" height formula is a generalisation of the height three case. It contains the height three case as a special example.

Extending a problem is a related idea. Here though, we are looking at a new problem that is somehow related to the first one. For instance, a problem that involves addition might be looked at to see if it makes any sense with multiplication. A rather nice problem is to take any whole number and divide it by two if it’s even and multiply it by three and add one if it’s odd. Keep repeating this manipulation. Is the answer you get eventually 1? We’ll do an example. Let’s start with 34. Then we get

34 → 17 → 52 → 26 → 13 → 40 → 20 → 10 → 5 → 16 → 8 → 4 → 2 → 1

We certainly got to 1 then. Now it turns out that no one in the world knows if you will always get to 1 this way, no matter where you start. That’s something for you to worry about. But where does the extension come in? Well we can extend this problem, by just changing the 3 to 5. So this time instead of dividing by 2 if the number is even and multiplying it by three and adding one if it’s odd, try dividing by 2 if the number is even and multiplying it by 5 and adding one if it’s odd. This new problem doesn’t contain the first one as a special case, so it’s not a generalisation. It is an extension though – it’s a problem that is closely related to the original. 

It is by this method of generalisation and extension that mathematics makes great strides forward. Up until Pythagoras’ time, many right-angled triangles were known. For instance, it was known that a triangle with sides 3, 4 and 5 was a right-angled triangle. Similarly people knew that triangles with sides 5, 12 and 13, and 7, 24 and 25 were right angled. Pythagoras’ generalisation was to show that EVERY triangle with sides a, b, c was a right-angled triangle if and only if a 2 + b 2 = c 2 .

This brings us to an aspect of problem solving that we haven’t mentioned so far. That is justification (or proof). Your students may often be able to guess what the answer to a problem is but their solution is not complete until they can justify their answer.

Now in some problems it is hard to find a justification. Indeed you may believe that it is not something that any of the class can do. So you may be happy that the students can find an answer. However, bear in mind that this justification is what sets mathematics apart from every other discipline. Consequently the justification step is an important one that shouldn’t be missed too often.

Scientific approach                                   

Another way of looking at the Problem Solving process is what might be called the scientific approach. We show this in the diagram below.

Here the problem is given and initially the idea is to experiment with it or explore it in order to get some feeling as to how to proceed. After a while it is hoped that the solver is able to make a conjecture or guess what the answer might be. If the conjecture is true it might be possible to prove or justify it. In that case the looking back process sets in and an effort is made to generalise or extend the problem. In this case you have essentially chosen a new problem and so the whole process starts over again.

Sometimes, however, the conjecture is wrong and so a counter-example is found. This is an example that contradicts the conjecture. In that case another conjecture is sought and you have to look for a proof or another counterexample.

Some problems are too hard so it is necessary to give up. Now you may give up so that you can take a rest, in which case it is a ‘for now’ giving up. Actually this is a good problem solving strategy. Often when you give up for a while your subconscious takes over and comes up with a good idea that you can follow. On the other hand, some problems are so hard that you eventually have to give up ‘for ever’. There have been many difficult problems throughout history that mathematicians have had to give up on.

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What is PDCA (Plan Do Check Act)? A Complete Guide

Do you want to familiarise yourself with PDCA? The PDCA Cycle, or Plan-Do-Check-Act, is used in business processes to continually boost management practices through four steps. This blog walks you through ‘What is PDCA’, along with detailing of the process for making improvements for maximum effectiveness.

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Are you interested in simplifying your business procedures and enhancing productivity? Then, PDCA Cycle can help you. But What is PDCA? The PDCA Cycle, consisting of Plan, Do, Check, Act, provides a successful approach for ongoing enhancement in different sectors. It is a flexible instrument utilised in quality management and business strategies to promote innovation and expansion. 

This blog will help you understand What is PDCA and how it assists in pinpointing improvement areas, making and applying changes. Learn how this continuous improvement methodology helps optimise processes, enhance efficiency, and drive quality in your organisation. 

Table of Contents  

1) Understanding PDCA  

2) The Importance of PDCA  

3) The Four Phases of the PDCA Cycle  

4) When to Implement the PDCA Cycle? 

5) The Benefits of the PDCA Cycle for Maintenance Teams  

6) Diverse Applications of PDCA  

7) An Example of the PDCA Cycle 

8) Conclusion

Understanding PDCA   

In the 1950s, a management consultant, Dr. William Edwards Deming, created a technique to uncover the reasons behind underperforming products or processes. His method, now famous as the PDCA Cycle, has emerged as a widely used strategy tool in many organisations. It allows them to develop theories about required changes and experiment with them in an ongoing feedback cycle.  

The PDCA Cycle, also known as the Deming Cycle, consists of four steps: Plan, Do, Check, and Act. During the initial phase of planning, teams pinpoint possible issues and devise enhancement plans. The phase of 'Do' includes testing the effectiveness of these strategies on a small scale when implementing them.   

The 'Check' step assesses the results, while the 'Act' stage concentrates on implementing needed modifications or expanding effective changes. This ongoing process supports companies in improving their operations consistently. The result is higher efficiency, decreased waste, and improved product quality.   

The Importance of PDCA   

The PDCA Cycle is a major model for making good decisions to reach business objectives. By incorporating the PDCA model, your company can boost its workflow via a systematic approach to PDCA. The feedback approach allows you to effectively alter your plans by carefully assessing each phase before implementing projects.  

Applying the Deming cycle on a tiny scale allows organisations to improve gradually and consistently. It also helps to find mistakes beforehand, leading to waste reduction. The PDCA model supports teams in carefully assessing their activities, learning from feedback, and making data-driven decisions.   

The plan, do, check, and act cycle improves productivity and efficiency and thoroughly maintains operations. This instrumental approach aids businesses in embracing changing conditions and staying ahead of the competition.   

The Four Phases of the PDCA Cycle   

The PDCA Cycle provides a structured method for problem-solving and implementing solutions. We will now explore each of the four stages individually.  

1) Plan   

Begin by recognising and comprehending the issue or improvement opportunity in front of you. The finished product may lack quality, or a specific area of your marketing strategy needs enhancing. Carefully investigate all accessible data, generate ideas through brainstorming, and create a detailed plan for execution. Clearly articulate your success indicators and verify they are quantifiable, as they will be reviewed during the Check phase.  

2) Do   

Have a potential solution ready and carry out a small pilot project to evaluate its efficiency. This trial aims to see if the suggested alterations lead to the expected outcomes, reducing possible disruptions to the overall function in case of failure.  

For example, you could conduct the test in a particular department, in a small geographical location, or focus on a specific group of people. Gather information during the pilot phase to assess the effectiveness of the modifications.  

3) Check   

Evaluate the outcomes of your pilot initiative based on the standards set in the planning stage to ascertain the effectiveness of the modifications. If the results fall short of expectations, return to the Planning stage.  

If this is accomplished, proceed to the next stage. You can make extra modifications and iterate through the Do and Check steps to enhance your method even more.  

4) Act   

Execute the effective resolution on a grander level. Remember that the PDCA Cycle is an ongoing loop, not a single instance. Your upgraded process or product will set a new benchmark, prompting you to pursue more improvements to sustain a continuous enhancement culture consistently.  

This cyclic method guarantees that your company always grows and adjusts, promoting a culture of ongoing enhancement and creativity.  

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When to Implement the PDCA Cycle?  

Let’s explore when you can apply the PDCA Cycle. The PDCA Cycle is adaptable and can be used in different scenarios, such as:  

1) Starting a new Improvement Venture: Employ PDCA to decrease defects, improve cycle times, or maximise resource usage.  

2) Designing or Improving Processes: PDCA assists in guaranteeing quality and efficiency, whether it involves creating something innovative or improving existing offerings.  

3) Recording Standard Operating Procedures : Great for establishing consistency and quality by standardising routine tasks.  

4) Gathering and Analysing Data : Collecting and analysing data systematically with the help of PDCA helps identify problems or root causes.  

5) Implementing Changes: Whether it's process, organisational, or technological changes, the PDCA Cycle aids in effectively planning and implementing changes.  

6) Continuously Seeking Betterment : PDCA promotes a mindset of constant improvement, urging teams to adjust and enhance their efforts consistently.  

The Benefits of the PDCA Cycle for Maintenance Teams   

The PDCA Cycle, used in maintenance management and other fields, is a popular continuous improvement model. Maintenance workers receive numerous advantages, including:   

1) Continuous Improvement  

The PDCA Cycle promotes a culture of ongoing learning and refining, urging maintenance personnel to seek out opportunities for improvement. This mentality results in superior maintenance results in the long run.  

2) Structured Approach  

The PDCA Cycle offers a structured method for organising, carrying out, assessing, and making changes to maintenance procedures. This method assists maintenance teams in systematically addressing challenges and enhancing and optimising operations.   

3) Problem-solving  

The cycle facilitates proactive problem-solving among maintenance personnel by guiding them through in 4 steps. The steps include defining the issue, implementing solutions, evaluating outcomes, and adjusting as needed. This method assists in pinpointing underlying reasons and putting into place successful remedies.   

4) Flexibility  

The PDCA Cycle enables changes and revisions to be made in response to the outcomes identified in the Check stage. Maintenance staff can enhance processes by implementing needed adjustments when improvements or unforeseen obstacles are identified in the Act phase.   

5) Data-driven Decision-making  

Data-driven decision-making is highlighted in the PDCA Cycle, allowing maintenance personnel to collect and examine data in the Check phase. This data-based approach allows for well-informed decision-making using facts and evidence, improving maintenance strategies.   

6) Employee Engagement  

The PDCA Cycle promotes teamwork, fostering participation and involvement of maintenance staff at every level. Enabling team members to share ideas, perspectives, and skills fosters a feeling of ownership, drive, and involvement within the team.   

In general, the PDCA Cycle gives maintenance staff a systematic method, a focus on ongoing enhancement, and method for solving problems. It can make data-based decisions, flexibility, uniformity, and increased employee involvement.   

It aids in enhancing maintenance procedures and results and cultivating a culture of constant enhancement in the organisation.  

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Diverse Applications of PDCA   

Incorporate the PDCA Cycle as a foundational part of your company's functions and values. It is simple to integrate into various processes, which is why organisations of all sizes and industries favour this approach.   

If your organisation is going through a partial Agile transformation, you can begin by implementing PDCA in areas of potential improvement within teams.  

One example is implementing the Plan-Do-Check-Act Cycle when you:  

1) Establish innovative work procedures  

2) Start a fresh project to enhance something  

3) Improve the design of a product, service, or process  

4) Intend to gather and assess information to rank and confirm issues or underlying reasons  

5) Create an environment that promotes ongoing enhancement  

The PDCA Cycle provides valuable advantages through its transparent, scientific approach to various projects. Empowering the validation of assumptions before acting saves costs and enables testing on a smaller scale, leading to quicker results for teams.  

An Example of the PDCA Cycle   

Let’s take the example of Regional Blue Hospitals to see how the PDCA Cycle is implemented. Firstly, the hospital forms a team to identify the high frequency of healthcare-related infections (HAIs). In this case, the patients get secondary infections in the hospital. Now, the PDCA team follows this cycle:  

a) Plan: The team sets its goals beforehand, such as reducing HAIs by 25%. It also investigates possible causes of the issue, such as a poor air filtration system.   

b) Do: The team brief that poor employee training contributes to HAI issues. They plan to apply a complete training program for employees to protect against secondary infections.  

c) Check: After a few months, the team creates new training protocols and rules to monitor whether the nurses adhere to them.   

d) Act: This cycle will be considered adequate if the training serves perfectly and the PDCA team is satisfied with the outcomes. In contrast, if the training fails to reduce HAIs, the team will revisit and make proper adjustments in strategies.   

Conclusion   

We trust that this blog has helped you grasp the idea of ‘What is PDCA’ for ongoing improvement. Through strategic and organised methods of preparing, executing, monitoring, and responding to adjustments, businesses can efficiently tackle problems. Also, they can improve operations and promote creativity. The PDCA Cycle facilitates continuous improvement and adaptability in quality management, project development, and daily operations.  

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Frequently Asked Questions

The main aspects of PDCA consist of Plan, Do, Check, and Act. Planning includes recognising issues and creating plans. Implements these strategies in a limited capacity. Check assesses outcomes, while the Act concentrates on implementing required modifications or expanding effective alterations for ongoing enhancement.  

The objective of PDCA is to enhance processes, products, or services constantly. Its aim is to systematically identify and address issues, improve standards, and increase efficiency through iterative planning, implementation, evaluation. It also adjusts using data and results.  

The PDCA approach is applied for continual enhancement in different areas, such as quality control, project advancement, and operational procedures. It aids companies in methodically recognising problems, executing fixes, and improving procedures. Furthermore, it promotes a mindset of flexibility and continuous improvement. 

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Solving problems without doing anything

TO put it in another way, can we solve problems by sleeping on it? I used to hear it from my boss decades back when we could not decide on important matters. Or, when he was in a hurry to catch an appointment elsewhere. This meant adjourning a late afternoon meeting so we could clock out and go home right away. The following morning, who among us had the best solution?

Nobody! We kept on thinking until we paralyzed ourselves to a near-death experience until we were forced to make an imperfect decision. But that's the key. An imperfect decision is better than a perfect indecision. With that, the lesson that I learned was sweet and easy to understand.

We can't solve a problem without a tool, a framework, or a standard.

Somehow, anyone can start with some basic problem-solving tools or whatever is comfortable to use. In my case, I prefer kaizen as it forces me to think of low-cost and practical solutions, not expensive ones where we are constrained to spend money.

I tested it hundreds of times when I was working on several projects one week before its deadline. I would sleep my way through it. I asked myself: "Can I improve my ideas when I'm half-asleep?" Or, to be exact, without doing anything.

Kate Rodriguez, writing for Inc.com says there's a science-backed way of solving problems when you're half-asleep. "It's called riding the theta brain waves. No, this isn't about self-hypnosis or Zen meditation: It's pure science, and it works."

Theta waves are electrical pulses that are produced by the brain. It happens all the time when you're "lightly sleeping, dreaming, or in a state of deep relaxation." In addition to that, I get many ideas when I'm doing my morning walk in the neighborhood.

Tabula rasa

When I walk without worries, I begin to realize that I can easily create a blank slate for myself. Having a blank slate or a clear mind is called tabula rasa in Latin. It's like cleaning all the spam emails in our heads, resulting in an objective mindset free from all types of biases. However, it's temporary.

The sooner I meet a familiar face on the street, all of my fresh ideas can evaporate. That's why I wear dark-colored sunglasses as one reason to ignore people. If I can't have my way, I need to be ready with a recording app on my mobile phone to capture those fleeting ideas. It's only a matter of seconds and those ideas would be gone if I'm not alert.

This experiment and my other half-sleep routine taught me many things.

If my creative juice is hard to come by, I would stop right away and go to sleep. If not, take my mind off what I'm doing by taking an afternoon walk, depending on the kind of weather. You can imagine the immediate relief. It's like having an energy boost from a bubbly classic, cold Coke in the can.

This enables me to make a renewed sense of purpose even when writing an article like this one. The amount of renewal depended on the type of words, the length of the article, and the scrambled sentences that were created for some irrational reason. The most important of all is to make a clear distinction between what is readable and understandable.

It's essential to remove our bias to almost anything. As I said before, the first answer that comes to our mind is wrong. It's the best way to control our bias. But that doesn't mean we should eliminate them all. The trick, for us problem solvers, is how to disrupt ourselves with unusual things.

Take a good example from the popular movie "Ocean's Eleven." Newly-paroled Danny Ocean, the head of casino robbers used a simple strategy in robbing a casino with millions of dollars. They disrupted and distracted the management team of Terry Benedict, the casino owner, so they could penetrate the casino's operations, security, and the most important thing of all — the vaults.

The disruption continued until Benedict realized that the robbery was pre-staged. His problem is compounded when he calls the SWAT team, who were the robbers walking out of the casino in their full SWAT gear with each one carrying large bags full of money.

Disruption and distraction are not necessarily bad for us. We need them from time to time, to clear our minds from biases and prejudices. And, also to entertain us. But that's only possible if we're trying to solve problems without doing anything.

Rey Elbo is a consultant on human resources and total quality management. Contact him on Facebook, LinkedIn, X or email [email protected] or via https://reyelbo.com

Screen Rant

The timeless child can solve a nagging doctor who mystery that started 54 years ago.

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Doctor Who's Timeless Child Fully Explained: The Doctor's Origin & Toymaker Retcon

Doctor who's 60th anniversary timeless child retcon explained (in full), my hopes for doctor who's most wasted companion coming back were just crushed.

• The Timeless Child twist in Doctor Who explains the Doctor's origin, creating a unique narrative within the multiverse.
• Multiverse episodes lack alternate Doctors because of the Timeless Child's distinct origin story created by Chibnall.
• The Doctor's absence in alternate timelines would mean no Time Lords, highlighting the central role of the Timeless Child in their creation.

Ever since former Doctor Who showrunner Chris Chibnall introduced the Timeless Child twis t, several related plot holes have arisen, but the divisive storyline can actually explain a mystery that's existed for over half a century. Despite addressing almost every sci-fi trope during its lengthy run on TV, not all actors to have played the Doctor get to experience every story usually found in a show like Doctor Who . In fact, some of the best Doctor Who stories of all time are incredibly grounded, but that isn't the case for the Timeless Child and a specific franchise enigma it solves.

Chibnall's Timeless Child storyline led to Jodie Whittaker's Thirteenth Doctor discovering that the franchise's main character didn't originate on Gallifrey, as had previously been the case until that point. Instead, the Doctor is revealed to be a member of an unknown alien race who crossed over from another dimension. Perhaps most shockingly, Chibnall's confusing retcon meant the process of regeneration was harvested from the Doctor and integrated into portions of the Gallifreyan population to create the Time Lords. The story sent destructive ripples up and down the Doctor Who canon, but there is one positive to its invention.

The Timeless Child story shook the foundations of Doctor Who lore, and it may have been caused by the reality-warping powers of the Toymaker.

Doctor Who's Parallel Universes Don't Typically Contain The Doctor

The alternate realities in "inferno" & "rise of the cybermen" only have the main doctor to save the day.

The Timeless Child story becomes especially salient when Doctor Who 's parallel universes come into play. The Doctor rarely travels to these alternate words , but when he does, there is no sign of his multiversal counterpart. For instance, in a 1970 serial titled, "Inferno," during Jon Pertwee's run as the Third Doctor in the classic era, he doesn't meet that universe's version of the Time Lord. Similarly, David Tennant's Tenth Doctor didn't encounter a version of himself native to the alternate reality in Doctor Who season 2's, "Rise of the Cybermen" two-parter.

Other Doctor Who media has attempted to explain where the multiverse's Doctors are, but the show itself has never addressed the issue.

There's never been a canonical explanation as to where other versions of the Doctor are located as he travels through the multiverse. Before Chibnall altered the canon to change the Doctor's origin , the fact that other Doctors never converged on the position of the show's main Doctor was always very confusing. The Doctor is almost always on hand to save the world, especially if the danger is on Earth - as both "Inferno" and "Rise of the Cybermen" are. However, Chibnall's biggest offering to the Doctor Who universe means this narrative quirk makes sense.

The Timeless Child Can Explain The Doctor's Absence From Alternate Timelines

The doctor's new origin could be too unique to repeat across the multiverse.

The Doctor's updated origin calls for an incredibly specific sequence of events to happen for the character to enter their known trajectory. In the pre-Timeless Child canon, the Doctor was born on Gallifrey and had a fairly regular existence among his native people before fleeing in his stolen TARDIS. While the same is still technically true, the twist now also requires the countless pre-William Hartnell to be accounted for, as well as Tecteun finding the Doctor after falling through an interdimensional rift. If the Doctor never fell through that rift, the character wouldn't be in the "present day" stories.

The final installment of the Doctor Who 60th anniversary episodes has retconned the Timeless Child story, and it gets quite complicated.

Given the mystery and importance of the Doctor falling through the rift into the show's main universe, it's very possible that such an event never happened in any other Doctor Who reality . So, it makes sense why multiversal Doctors have never shown up in the relevant episodes - in short, it's because they don't exist. Making the main Doctor Who universe the only reality to contain the Doctor makes the character even more special, but also begs the compelling question of which dimension they originated in, and whether the other members of the Timeless Child's species are looking for the Doctor.

Technically, the universe in which Rose is trapped does have its own version of the Doctor. However, David Tennant's meta-crisis Doctor originates in the prime universe.

The Doctor's Absence Would Also Mean No Time Lords In The Other Universes

Tecteun needed the doctor's ability to regenerate to create the time lords.

The Doctor is absolutely pivotal to the existence of the Time Lords. When the Doctor fell through the rift and was discovered by Tecteun, the biggest revelation discovered by the scientist was the Timeless Child's ability to cheat death by renewing every cell in their body. Such an ability was not boasted by earlier Gallifreyans such as Tecteun. She managed to study the Timeless Child's power and extract the ability to regenerate and incorporate it into her genetic makeup. Tecteun went on to found the order of the Time Lords , bolstered by their newly extended lifespans.

It goes without saying that if the Doctor was never found as a child by Tecteun, then the Time Lords could also never have existed.

It goes without saying that if the Doctor was never found as a child by Tecteun, then the Time Lords could also never have existed, and Gallifreyans wouldn't be the semi-immortal race they became in the main Doctor Who universe . This would be an enormous difference and an even more reasonable explanation for why no other Time Lords seem to intervene when the show makes use of the Doctor Who multiverse trope.

Disney's Doctor Who Era Should Revisit The Show's Parallel Universes

Russell t davies should take gatwa's doctor to another reality.

Doctor Who season 15 will be the show's second run of episodes in the Disney era, and after season 14 avoided visiting the multiverse, future installments would do well to visit other realities. Granted, multiverse stories are perhaps a little overused in general at present , but Doctor Who 's sparing approach to the trope through the decades would mean it would feel fresh within the context of the show. Plus, it would be the first time since the Timeless Child story was revealed that the Doctor would have found himself in a parallel world.

Doctor Who season 14 focused quite heavily on elements of the fantasy genre, shifting the show slightly away from its sci-fi roots.

Doctor Who season 14 focused quite heavily on elements of the fantasy genre, shifting the show slightly away from its sci-fi roots. The results were interesting, but generally quite mixed. So, Russell T Davies would do well to reintegrate more recognizable storylines going forward , and parallel universes would be a welcome return to the franchise. After the endless use of other sci-fi hallmarks like aliens and time travel, adventures in other dimensions are still frustratingly rare.

Russell T Davies' casting announcement at San Diego Comic-Con 2024 immediately made me realize one of my awaited comebacks is still on hold.

Multiverse narratives could also introduce a compelling spin on multi-Doctor stories. If other universes do somehow have alternate versions of the Doctor, the likelihood of them sharing the same face as any of the iterations from the prime universe is insanely low. Plus, the show's main Doctor would have to return home when the story is over , so there would be an organic timer on the interaction between Doctors - which is often the case in the more traditional multi-Doctor stories. Hopefully, Doctor Who 's future makes room for these possibilities.

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The latest season of Doctor Who introduces the Fifteenth Doctor, joined by new companion Ruby Sunday. Their first adventure begins with "The Church on Ruby Road," where they face powerful new foes and unravel the mystery surrounding Ruby's origins. The Doctor grapples with the aftermath of a unique regeneration event and battles enemies more formidable than ever before.