customer service representative objective in resume

Top 18 Customer Service Representative Resume Objective Examples

Updated July 21, 2023 14 min read

A resume objective is a brief statement at the top of your resume that tells employers why you are the ideal candidate for the customer service representative position. It should be concise yet specific, summarizing your qualifications and professional goals in a few sentences. When writing your resume objective, focus on the skills and qualities that make you uniquely qualified for the role. For example, you might include “Experienced customer service representative with 5+ years of experience providing exceptional customer service to clients” or “Results-driven customer service representative seeking to leverage knowledge of call center operations and customer relationship management software to improve customer satisfaction.” Make sure your resume objective reflects your unique abilities and interests so employers can quickly see why you're the best fit for their team.

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Top 18 Customer Service Representative Resume Objective Samples

• To obtain a position as a Customer Service Representative where I can utilize my excellent customer service and communication skills.
• To secure a position as a Customer Service Representative that will allow me to apply my strong interpersonal, problem-solving and communication skills.
• Seeking an opportunity to work as a Customer Service Representative in an environment that encourages professional growth and development.
• To obtain a challenging role as a Customer Service Representative in an organization that values customer satisfaction and loyalty.
• Looking for an opportunity to work as a Customer Service Representative where I can use my experience in providing excellent customer service.
• To be part of an organization's team of Customer Service Representatives, utilizing my exceptional communication skills and customer service capabilities.
• To join an established company as a Customer Service Representative and utilize my knowledge of customer service principles, practices, procedures, and systems.
• Aspiring to be part of the team at XYZ Company as a Customer Service Representative with the goal of providing superior customer service.
• To acquire the position of a Customer Service Representative with ABC Company where I can contribute my expertise in customer relations, problem solving, and communication skills.
• Aiming for the role of a Customer Service Representative at XYZ Organization where I can apply my knowledge and experience in providing quality customer service.
• Seeking to join ABC Corporation as an experienced Customer Service Representative with the aim of delivering exceptional customer satisfaction through efficient problem resolution techniques.
• Looking for an opportunity to work as a Customer Service Representative at XYZ Company where I can apply my expertise in resolving customer issues quickly and effectively.
• Desire to become part of ABC Company's team of dedicated professionals by taking on the role of a Customer Service Representative while utilizing my strong organizational skills.
• Applying for the position of a Customer Service Representative at XYZ Corporation which will enable me to use my excellent interpersonal skills in creating positive relationships with customers.
• To gain employment with ABC Company as their next talented Customer Service Representative who is committed to delivering outstanding results through exceptional customer service practices.
• Aiming for the position of Customer Service Representative at XYZ Organization which will allow me to demonstrate my ability to provide superior customer service while meeting company goals & objectives efficiently & effectively.
• Looking forward to working with ABC Corporation’s team by taking up the role of their next experienced & knowledgeable Customer Service Representative who is able to provide top-notch services & solutions quickly & accurately.
• Searching for an opportunity to join XYZ Company’s team by taking on the role of their next skilled & reliable Customer Service Representative who is passionate about delivering high-quality services & solutions promptly & professionally

How to Write a Customer Service Representative Resume Objective

A customer service representative resume objective is an important part of a job application, as it can be the deciding factor in whether or not your resume is read by employers. Writing a strong and effective resume objective can help you stand out from the competition and increase your chances of being hired.

When writing a customer service representative resume objective, it’s important to focus on the skills, experience, and qualifications that make you an ideal candidate for the role. Begin by summarizing your professional background and highlighting any relevant experience or qualifications that may be useful to the employer. For example, if you have prior experience working in customer service, mention this in your objective along with any other skills that would make you an asset to the company. Additionally, be sure to include any certifications or training programs you have completed that are related to customer service.

It’s also important to emphasize what makes you unique as a job candidate. List specific traits such as your ability to work well under pressure or exceptional communication skills. Highlight any awards or recognition you have received for outstanding customer service performance and describe how this could benefit the employer.

Finally, make sure your objective is concise and clearly states what you are looking for in terms of a job opportunity. Be sure to include information about why you think you would be an excellent fit for the position and what kind of value you can bring to the company. Your resume objective should demonstrate enthusiasm for the role while conveying confidence in your ability to succeed in it.

By following these tips when writing a customer service representative resume objective, you can ensure that your application stands out from other candidates and increases your chances of being hired for the position!

Related : What does a Customer Service Representative do?

Key Skills to Highlight in Your Customer Service Representative Resume Objective

In the competitive job market, standing out from the crowd is essential and your resume objective plays a crucial role in catching the attention of potential employers. For a customer service representative position, it's not just about listing your past experiences; it's also about highlighting the specific skills that make you an ideal candidate for the job. This section will discuss the key skills that you should emphasize in your customer service representative resume objective to make a strong first impression and increase your chances of landing an interview.

Empathy is crucial for a Customer Service Representative as it allows them to understand and share the feelings of customers. This skill is needed in a resume objective to show potential employers that the candidate can effectively manage customer complaints, provide appropriate solutions and alternatives within set time limits, and follow up to ensure resolution. It also helps in building sustainable relationships of trust through open and interactive communication. Overall, empathy can lead to improved customer satisfaction and loyalty.

2. Active Listening

Active Listening is a crucial skill for a Customer Service Representative as it involves fully focusing, understanding, responding and remembering what a customer is saying. This skill is essential in providing effective customer service by accurately addressing customer concerns, solving problems, and building trust. Including this skill in a resume objective demonstrates the candidate's ability to effectively communicate with customers and meet their needs.

3. Adaptability

A Customer Service Representative often deals with a variety of customers, each with unique needs and issues. Adaptability is crucial as it enables the representative to adjust their approach to effectively handle different situations and meet the needs of diverse customers. This skill also allows them to quickly learn and apply new information or changes in procedures, which is common in customer service roles. Including adaptability in a resume objective can demonstrate to potential employers that the candidate is capable of thriving in a dynamic work environment and delivering excellent customer service consistently.

4. Problem-solving

A Customer Service Representative often encounters various challenges and issues raised by customers. Problem-solving skills are essential for this role as they enable the representative to analyze the situation, identify potential solutions, and implement the most effective resolution in a timely manner. This skill is crucial to ensure customer satisfaction, maintain positive relationships, and enhance the company's reputation. Including problem-solving skills in a resume objective demonstrates an ability to handle difficult situations and contribute positively to the company's customer service efforts.

5. Zendesk proficiency

As a Customer Service Representative, having proficiency in Zendesk is crucial as it is one of the leading software tools for customer service. This skill shows that the candidate can efficiently manage and respond to customer inquiries, keep track of customer interactions, and analyze data to improve customer service. It also demonstrates the ability to quickly learn and adapt to new technologies, which is essential in a fast-paced customer service environment. Including this skill in a resume objective will make the candidate stand out as being capable of handling high volumes of customer interactions professionally and effectively.

6. Salesforce knowledge

A Customer Service Representative often needs to handle customer queries, track interactions, and manage customer accounts. Salesforce is a widely used customer relationship management (CRM) tool that can help perform these tasks efficiently. Having knowledge of Salesforce indicates that the candidate is familiar with CRM systems and can quickly adapt to the company's tools. This skill can enhance productivity, improve customer service quality, and ultimately contribute to the company's success.

7. Multitasking

A Customer Service Representative often has to handle multiple tasks simultaneously, such as answering customer queries, processing transactions, and managing complaints. Multitasking is a crucial skill for this role because it enables the representative to efficiently navigate through these different tasks without compromising on the quality of service. This can lead to increased customer satisfaction and loyalty. Including multitasking in a resume objective demonstrates an ability to perform under pressure, manage time effectively and increase productivity.

8. Time management

A Customer Service Representative often handles multiple tasks and inquiries at once, such as responding to customer complaints, processing orders, and providing information about products or services. Therefore, effective time management skills are crucial to prioritize tasks, meet deadlines, and provide efficient service. Including this skill in a resume objective can demonstrate an applicant's ability to handle high-volume workloads without compromising the quality of service delivered.

9. Conflict resolution

A Customer Service Representative often deals with customers who may have complaints or issues with a product or service. Conflict resolution is a crucial skill for this role as it enables the representative to effectively handle and resolve customer complaints in a calm and efficient manner, ensuring customer satisfaction. This skill demonstrates the ability to maintain professionalism under pressure, make sound decisions that benefit both the company and the customer, and contribute to a positive customer experience. Including this skill in a resume objective can highlight an applicant's capability to manage challenging situations and their commitment to providing excellent customer service.

10. Interpersonal communication

Interpersonal communication is a crucial skill for a Customer Service Representative as it involves interacting directly with customers, understanding their needs and concerns, and providing appropriate solutions. This skill is needed in a resume objective to show potential employers that the candidate is capable of effectively communicating with customers, building strong relationships, resolving conflicts, and improving customer satisfaction levels. It also indicates the ability to work in a team environment and collaborate with other departments.

In conclusion, crafting a compelling customer service representative resume objective is crucial in setting the tone for the rest of your resume. Highlighting key skills in this section can significantly increase your chances of catching a potential employer's attention. Remember, it's not just about listing skills; it's about showcasing how these skills make you an ideal candidate for the role. Tailor your objective to each job application, ensuring that the skills you highlight align with what the employer is seeking. This strategic approach can help distinguish you from other candidates and potentially secure you an interview.

Related : Customer Service Representative Skills: Definition and Examples

Common Mistakes When Writing a Customer Service Representative Resume Objective

When writing a resume for a customer service representative, it is important to include an objective that will grab the attention of potential employers. Unfortunately, there are some common mistakes that job seekers make when crafting their resume objectives. This essay will explore these mistakes and offer advice on how to avoid them.

One of the most common mistakes made when writing a customer service representative resume objective is not tailoring it to the job being applied for. A generic objective statement such as “seeking a position in customer service” does not give the employer an idea of what you can bring to the role or why you are a good fit for it. Instead, tailor your objective statement to emphasize your qualifications and experience relevant to the position you are applying for.

Another mistake often seen in customer service representative resumes is including irrelevant information in the objective statement. It is important to keep your objective statement focused and succinct; adding too much detail or going off on unrelated tangents can lead employers to overlook your application. Stick to highlighting only relevant qualifications and experience related to the job you are applying for.

Finally, many job seekers fall into the trap of using clichés or overly general language in their resume objectives. Employers want to know what makes you stand out from other applicants and why you would be a great addition to their team; avoid vague terms like “hard worker” or “team player” which do not provide any real insight into your skills or qualifications. Instead, focus on demonstrating concrete abilities such as problem-solving or communication skills that make you stand out from other applicants.

In summary, avoiding these common mistakes can help ensure that your customer service representative resume stands out from the competition and catches potential employers’ attention. Tailor your objective statement specifically towards the job being applied for, keep content relevant and concise, and demonstrate specific abilities rather than relying on tired clichés – following this advice should help land you an interview!

Related : Customer Service Representative Resume Examples

A right resume objective for a customer service representative should focus on the candidate's ability to provide outstanding customer service and satisfaction, while a wrong resume objective would emphasize the personal benefits the candidate could gain from working in the role.

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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30 Top Customer Service Resume Objective Examples + Sample

Your resume objective is your first chance to make an impression on a hiring manager.

For customer service roles, your objective highlights your top skills and experience.

It shows how you can provide excellent service that improves customer satisfaction.

This article will provide 30 examples of effective customer service resume objectives.

We’ll also discuss how to write a strong objective tailored to your own background.

With these tips, you can craft an objective that will grab attention and land more interviews.

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How to Write a Customer Service Resume Objective

Your objective sits at the top of your resume under the header with your name and contact information.

It is usually 3-4 lines long and written in first person. Follow these best practices when writing your customer service resume objective:

1. Focus on the employer’s needs

Demonstrate how your skills will benefit the company and add value. Show how you can help improve customer experience and satisfaction.

2. Include relevant skills and experience

Mention professional strengths like communication, problem-solving, and product knowledge. Highlight any previous customer service experience you have.

3. Customize for each job

Tweak your objective to use keywords from the job description. Align your objective closely with the required qualifications.

4. Be concise and direct

Keep your objective short, clear, and easy to scan. Get right to the point of how you are a great fit for this role.

30 Customer Service Resume Objective Examples

Here are 30 resume objective examples you can reference to help craft your own:

Customer Service Resume Objective that Reflects Dedication to Work

1. Customer service representative with 5 years experience delivering excellent support. Seeking to leverage proven customer satisfaction skills to boost retention and loyalty for ACME Company.

2. Energetic customer service professional skilled in resolving complaints and calming frustrated customers. Eager to provide outstanding service and communication for customers and colleagues at XYZ Corp.

3. Reliable customer care agent adept at solving problems, answering questions, and improving customer experiences. Excited to provide quick and accurate support to customers of ABC Company.

4. Resourceful customer support specialist with 3 years experience in the e-commerce industry. Motivated to apply empathy, product knowledge, and patience to improve customer satisfaction for Acme Co.

5. Customer-focused rep with a background in retail sales and service. Skilled at building rapport, de-escalating conflicts, and exceeding customer expectations daily. I hope to bring these strengths to the customer service team at XYZ Company.

6. Enthusiastic customer care professional seeking a role at ABC Corporation. 2 years experience providing knowledgeable support with excellent listening and communication abilities. Ready to deliver fast and accurate solutions to customer inquiries.

7. Personable client services agent with a background in hospitality and administrative support. Able to connect well with clients to understand their needs. Seeking to apply these interpersonal abilities to benefit the customer service department at Acme Inc.

8. Dedicated customer support representative with a proven track record of resolving issues and improving satisfaction. Excited to leverage 4 years of experience and excellent communication skills to benefit ABC Company and their clients.

9. Dependable customer care specialist skilled in troubleshooting technical issues and calming upset clients. Seeking a position at XYZ Corp to utilize conflict resolution abilities and deliver empathetic customer support.

Customer Service Resume Objective That Reflects Problem-Solving Skills

10. Customer-focused representative with 3 years of managing high-volume call centers. Driven to apply active listening and problem-solving skills to improve customer loyalty for Acme Company.

11. Inbound call center agent passionate about providing exceptional service on every call. Savvy with CRM platforms, troubleshooting tech issues, and documenting interactions. I hope to join XYZ’s mission of quality support through diligent communication and follow-up.

12. Driven customer support professional successful at upselling products based on customer needs. Known for patience and empathy when assisting frustrated clients. Pursuing a role at ABC Co. to grow sales through excellent service.

13. Call center representative experienced in insurance and financial services support. Skilled at explaining complex policies and managing busy call queues. Seeking to leverage industry knowledge and multitasking strengths to benefit customers at Acme Inc.

14. Customer retention specialist eager to bring 4 years of experience to XYZ Company. Talented at addressing concerns, solving problems, and transforming dissatisfied clients into loyal brand advocates.

15. Polite customer care agent with excellent phone etiquette. Thrives in fast-paced environments juggling high call volumes. Hoping to deliver outstanding patience and product knowledge to support customers of ABC Inc.

16. Technical support representative well-versed in troubleshooting hardware and software issues. Adept at explaining intricate solutions in a simple, understandable manner. Looking to join Acme Co. to share tech knowledge and improve customer experiences.

17. Bilingual customer support rep fluent in Spanish and English. Background in hospitality service. Personable and cool under pressure. Seeking Spanish customer service role at growing XYZ Company.

18. Experienced customer service manager dedicated to agent development and optimal support operations. Known for reducing average handle times and improving first contact resolution. Excited to bring 5 years of expertise to the customer experience team at ABC Corp.

Customer Service Resume Objective that Shows Expertise

19. Custom service professional is driven by customer satisfaction and retention. Proven history of de-escalating issues and resolving complaints. Eager to leverage my skills to benefit Acme Inc. customers and exceed KPIs.

20. Reliable customer care specialist with a background in enterprise SaaS applications. Excited to apply software expertise and people skills to enable excellent customer support for XYZ Company users.

21. Motivated customer relations assistant able to manage high-volume inquiries with speed and accuracy. I can successfully using CRM systems and social media to engage clients. Seeking new challenges at ABC Inc. to further grow these capabilities.

22. Analytical customer care professional skilled in uncovering the roots of issues. Experienced kickstarting team initiatives to proactively address pain points and prevent future problems. Looking to collaborate with stakeholders at XYZ Corp for continuous improvement.

23. Composed customer service agent able to calmly handle hectic call center environments. Known for conflict resolution and stewardship of difficult clients. Eager to apply 3 years of experience to meet support goals at Acme Co.

24. Enthusiastic customer advocate with proven success driving brand loyalty. Skilled at establishing rapport and creating personalized experiences. Seeking new challenges and professional growth within ABC Company.

25. Diligent customer service specialist successfully managing enterprise accounts and VIP clients. I look forward to developing trusted advisor relationships with stakeholders at XYZ Inc.

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Customer Service Resume Objective That Reflects Language Skills

26. Upbeat customer support rep backed by 2 years of experience and a strong work ethic. Excel at troubleshooting tech problems with patience. Seeking role at growing Acme Inc. to contribute skills and gain knowledge.

27. Multilingual customer service professional fluent in English, Spanish, and French. Driven to apply cultural competence to creating global customer experiences at international XYZ Company.

28. Resourceful customer care agent skilled at collecting information to make accurate recommendations. Proficient in salesforce CRM. Excited to leverage client service experience at ABC Corp.

29. Friendly customer support representative able to diffuse anger and reduce churn. Known for follow-through and accountability with clients. Eager to build rapport and boost retention for Acme Inc.

30. Dedicated customer champion with 5 years of experience streamlining support operations. Proven results innovating new service solutions and improving CSAT for clients. Seeking leadership role at XYZ Company.

Customer Service Resume Objective Example

Here is an example of an effective customer service resume objective:

A customer-focused representative with 3 years of managing high-volume call centers. Driven to apply active listening and problem-solving skills to improve customer loyalty for Acme Company.

This objective highlights the candidate’s relevant customer service experience managing call centers.

It mentions their top skills like active listening and problem-solving.

The objective finishes by stating their goal of using these abilities to benefit the specific company they are applying to.

Your resume objective is key to making an effective first impression on hiring managers.

A strong customer service objective highlights your top skills and experience.

It convinces the employer you have what it takes to excel in the role and contribute to their goals.

Use the examples and tips in this article to craft an eye-catching objective tailored to each job opportunity.

With a compelling objective that grabs attention, you can get more interviews and land your dream customer service job.

Frequently Asked Questions

Here are answers to common questions job seekers have about writing resume objectives:

Should Customer Service Resumes Include an Objective?

Yes, objectives are highly recommended for customer service roles. They allow you to describe your strongest skills and abilities relevant to the position.

Customer service objectives help convince the employer you are the right candidate.

What Skills Should I Highlight in a Customer Service Objective?

The top skills to mention include communication, active listening, problem-solving, customer focus, empathy, and patience.

Mention skills that align with keywords from the job description. Quantify past experience in a number of years when possible.

How Should I Tailor My Customer Service Resume Objective for Each Job?

Research the company and role to identify important qualities being sought. Use keywords from the job ad in your objective.

Tweak it to highlight the experiences and abilities most relevant to that employer’s needs.

What Other Sections Should Be On My Customer Service Resume?

After your objective, include sections for your work history, education, relevant skills, and achievements.

Provide specific examples proving your customer handling abilities in your experience descriptions.

What Makes a Bad Customer Service Resume Objective?

Poor objectives are too generic and vague. They focus on your goals rather than the employer’s needs.

Avoid objectives that simply repeat the job title. Include details on your experience, knowledge, and abilities instead.

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Top 23 Customer Service Representative Resume Objective Examples

The objective statement is the first section of a resume that conveys your key skills and experience, as well as your enthusiasm to contribute to a specific company.

In order to write a compelling customer service career objective statement, you have to communicate the values you can bring to the prospective company to entice the recruiter to read your resume in detail.

How to Write a Great Objective on a Customer Service Rep Resume?

An objective can be written in many formats.

It can start with some of your key strengths, followed by the title of the position you are seeking. Also, it can begin with the title of the job, followed by your customer service skills . In either case, it is advisable to limit the length of an objective statement to one or two lines.

Here are some examples of customer service rep objectives you can use in your resume.

Sample Objectives for Customer Service Representative Resume

General customer service representative objective examples.

1. To work for ABC Company in the role of a Customer Service Representative. Offering effective communication skills and proven convincing power to bring new customers and retain existing ones.

2. Seeking a Customer Service Representative position at CVS. Leveraging a sound background in answering calls, resolving complaints, and addressing customers’ concerns to build productive relationships with customers.

3. To obtain a customer service representative position at Hallmar. Enthusiastic to provide memorable customer service through knowledge of customer service protocols and product features presentation.

4. Versatile, courteous, and detail-oriented Customer Service Representative, with high-quality services to clients for the past 4 years. Seeking to enhance customer satisfaction at ABC Company through effective complaint handling and communication skills.

5. Results-driven and determined customer service professional, excelling in customer guidance, query response, complaint processing, and clientele enhancement. Seeking an opportunity at the Hallmark Company as a CSR where my 5+ years of experience could translate into the firm’s profitability.

6. Strong desire to work for ABC Company in the capacity of a Customer Service Representative. Leveraging strong customer service and communication skills to assist and retain customers while building a great rapport with the company.

7. Poised to work as a Customer Service Rep for ABC Insurance. Utilizing top-notch customer service experience, as well as communication and interpersonal to contribute to the success of the company.

8. Eager to contribute to AA Company as a Customer Service Representative, utilizing 6 years of experience in responding swiftly and courteously to customers in a professional manner.

9. Detail-oriented Customer Service Representative poised to work for XYZ Company. Leveraging exceptional negotiation and problem-solving skills to handle high volume inbound customer calls while providing top-rated customer service.

10. Results-driven Customer Service Representative seeking a position at ABC Insurance where excellent verbal communication skills can be utilized to provide support to customers, as well as sales and service staff.

11. To work for Delta Technologies as a Customer Service Rep. Bringing exceptional multi-tasking and technology skills to resolve customer-related issues, such as troubleshooting, service inquiries, and billing.

12. Looking for the position of Customer Service Representative at ABC Retail Store. Offering top-rated communication and interpersonal skills to build an effective relationship with customers by delivering individualized solutions to them.

13. To work for ABC Company as a Customer Service Representative. Leveraging hands-on call center experience, excellent telephone etiquette, as well as conflict management skills to successfully handle high-volume inbound customer complaints, inquiries, and order requests.

Retail Customer Service Representative Objective Examples

14. Methodical retail professional seeking a CSR position with ABC Grocers. Enthusiastic to utilize skills in product upselling, query response, and inventory management. A dynamic personality with strong interpersonal skills coupled with profound persuasive skills and a track record of maintaining the highest customer service standards.

15. Accomplished and experienced retail customer service professional seeking a similar role with Family Dollar. Poised to leverage expertise in customer service, merchandise selection assistance, and order processing. Strong numeracy skills, apt at accurate bill generation, change, and discount calculation.

16. Highly competent and self-driven retail customer service representative looking for a position with Macy’s, using expertise in merchandise display, shelf stocking, and order processing. Proactive individual who is adept at answering customer queries and assisting them in making informed choices regarding merchandise purchases.

17. Looking for a challenging retail customer service position with Wesley’s, leveraging skills in merchandise display, product stacking, customer assistance, and POS operation.

18. To attain a retail customer service representative position with Fred’s Mart. Excited to use my successful track record in customer service, order processing, and merchandise upselling to increase sales and customer satisfaction.

Bank Customer Service Representative Objective Examples

19. Seeking a position as a Bank Customer Services Representative at Glacier Bancorp, using a track record of amalgamating customer service and banking operations acumen to provide clients with exceptional banking experiences.

20. Top-performing customer service professional looking for a position with Bank of America. Bringing expertise in assisting clients in reconciling accounts, providing them with information on account statuses and balances, and processing deposits.

21. Strong desire to work as a Bank Customer Services Representative for National Penn Bank. Offering exceptional know-how in promoting and cross-selling products and services and taking ownership of each interaction by employing professionalism.

22. To obtain a position as a Bank Customer Services Representative at North American Savings Bank. Eager to bring my exceptional knowledge of using computerized systems to handle account details and excellent customer service aimed at ensuring client retention.

23. To work for Broadway Bank in the role of a Bank Customer Services Representative. Excited to apply my deep knowledge of providing the highest level of customer service in a positive, courteous, and enthusiastic manner to ensure client satisfaction and recurring business opportunities.

Additional Guidelines

An ideal objective statement is crisp and short. Its purpose is to give an idea to the reader regarding the main strengths you offer and ways in which you intend to apply those if hired.

There are many situations when your resume needs an objective statement. Some of these are:

• You are seeking an entry-level customer service position.
• You are planning to change your career.
• Have diverse experience and want to specify your field of work.
• The employer has many open vacancies, and you need to specify the position you are interested in.
• The employer has specifically asked for a career objective to be added to a resume.
• The resume is to be submitted electronically, and the built-in application form has a column that requires you to enter a career objective statement.

Once you have decided to add a career objective to your Customer Service Rep Resume, the next decision is to use one of the customer service rep objective statements given above.

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• Customer service
• Customer service representative objectives and summaries

Customer service representative Objectives and summaries

19 Customer service representative objectives and summaries found

A well-written objective or summary on your resume can be the difference between getting rejected, or getting invited for an interview. Copy any of these Customer service representative objective or summary examples, and use it as inspiration for your own resume. All examples are written by certified resume experts, and free for personal use.

Learn more about: objective vs. summary

Customer service representative

Summary examples.

Versatile customer service representative with proven experience delivering service standards to high-level customer accounts. Strong communicator who builds client trust with persuasive language and unwavering customer support attitude.

Customer service representative with over 5 years of experience and proven history of handling high-pressure situations. Service-oriented resolution expert with experience providing troubleshooting and support for customers in the technology and financial services industries.

Client-focused Customer Service Representative with 6+ years' experience building loyal client relationships and heightening client engagement. An impressive history of optimizing client satisfaction by identifying client needs and striving to deliver tailored solutions beyond the clients' original requests. Exhibits exceptional communication skills coupled with best-in-class service and support.

Objective examples

Experienced customer service representative with transferrable skills to the sales industry, leveraging excellent communication skills and persistence. Demonstrated ability to provide above-and-beyond customer service and increase secondary sales transactions by 25%.

Seeking a customer service representative position with ABC Company to utilize solid communication, problem-solving, and relationship management skills.

Industrious and personable Customer Service Representative with 6+ years' experience in resolving client issues, answering queries, and establishing lasting client relationships. Seeking a position within a reputable retail firm to drive brand loyalty.

Customer service associate

Dedicated Customer Service Professional with practiced interactive skills to deliver premium customer service to clients. Offering collaborative and adaptive skills to work seamlessly with team members in a fast-paced environment to drive the attainment of collective goals.

Dynamic customer service specialist, offering 10 years’ demonstrated expertise in delivering ingenious customer service that drive sales and encourage customer loyalty. Streamlined the operations of a customer service department and optimized team performance by providing one-on-one training to build on their strengths.

Ingenious Customer Service Associate with 6 years’ experience in managing client interactions and delivering premium individualized customer service to boost satisfaction rate. Leveraging relations and sales expertise to provide tailored service recommendations in compliance with preferences.

Creative customer service associate, adept at assessing and providing a personalized customer service experience to clients to ensure optimum satisfaction. Seeking to drive defined corporate goals in a position that allows for further career advancement and exposure.

Eager customer service associate with transferrable skills to the IT and technology sector managing customer experiences and providing in-home installation services. Demonstrated ability to recommend additional products to customers and provide detailed knowledge and specifications, increasing customer confidence and sales by 10%.

Retail customer service representative

Diligent and even-tempered retail professional with 5 years of experience providing excellent customer service to technology enthusiasts.  Highly responsive to customers’ needs and always looking to find a solution to customer inquiries. A team player who goes the extra mile to ensure customers are satisfied.

Accommodating and attentive retail employee with six months of experience in helping customers purchase items at a locally owned clothing store. Friendly disposition has made customers feel welcome and comfortable, which has resulted in an increase in sales and store visits.

People-oriented senior level representative with 16 years of experience in managing a retail drug chain. Possesses excellent judgment and handles conflicts and daily issues using the highest standards of professionalism. Collaborates with other staff to formulate guidelines that ensure customers are getting quality service.

Results-driven customer service professional with 5 years of experience in assisting customers is in search of opportunity to apply problem solving skills in a retail setting.

Cordial retail professional with 6 years of customer service experience looking for full-time position in a department store where customers are the main priority.

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