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22 Business Analyst (BA) Resume Samples for 2024

Business Analyst

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Business Analyst Resume

• Business Analyst Resumes by Experience
• Business Analyst Resumes by Role

Writing Your Business Analyst Resume

Before we started BeamJobs, one of our co-founders was a business analyst for five years, so we know firsthand that there is an incredible amount of variability in what a business analyst does day-to-day.

Because of this wide range of responsibilities, it can be really hard to  build a resume  or write a  business analyst cover letter . Here, we’re gonna lay out all you need to know about your business analyst resume. 

These resume samples have worked to help fellow BAs  land jobs at great companies like Stripe and Microsoft . We’ll also share some tips that we’ve learned from other great business analyst hiring managers to help you land that first-round interview.

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Why this resume works

• Your business analyst resume works best by illustrating a blending of a well-defined career path and a data-driven resume outline.
• Displaying internships becomes less critical if you’ve already landed roles in business analysis after graduation. 
• As time progresses, a proven history of dedication and experience is established by years of work as an analyst. From this point forward, experience and niche skills are the only deciding qualifiers needed to climb the ladder of seniority.

Business Analyst Intern Resume

• While your resume only has room to highlight projects, a cover letter writer is a fantastic tool to discuss relevant personal projects to bridge your gap in professional experience.

Entry-Level Business Analyst Resume

• Like various companies’ mission statements and industries, your  entry-level business analyst resume  can take many shapes and forms. However, several key components can make yours stand out and rise above the rest.
• Your degree is essential to beat out the droves of competition in this field.
• Including a carefully-customized  resume objective  can also give entry-level candidates an edge, providing employers a quick glimpse into who you are and why you specifically want to work with their company.
• Complementary to the bachelor’s degree, internships provide recent graduates and sometimes nearly-graduated students with real job experience. While some internships and apprenticeships can be found outside the realm of inherent academia, a clear majority require an intern/apprentice to be a current or aspirational degree holder.

Junior Business Analyst Resume

• Look for themes in your work history that relate to the role you’re applying for and highlight them at the top of your junior business analyst resume.

Senior Business Analyst Resume

• As a senior business analyst, you’re at the top of your field: a field heavily steeped in well-documented data and reporting. When updating your  resume skills  list on your  senior business analyst resume , you must collect two primary data sources. 
• The first is the position’s list of required skills if you are singling out a particular company. This list will give you the exact skills needed to excel in the role for which you’re applying.
• The second source takes a general look at desired job titles in a specific geographic location. After evaluating the market’s desired skill requisites, you can adjust your expertise to the general “heartbeat” of what employers in a given area are seeking.
• Once the general “heartbeat” of the desired market has been identified, emphasize specific bullet points with KPIs to complement and enhance your credibility.

SAP Business Analyst Resume

• How do you tell the recruiter more and make an impression? It’s super easy! Add a direct link to your LinkedIn profile in the resume’s header section. Be careful, though; a run-of-the-mill profile can make the hiring manager think twice about bringing you on board, so optimize yours accordingly.

Banking Business Analyst Resume

• Within the work history section, emphasize quantifiable accomplishments, not just duties, to show off your talent for successful execution-something like analyzing and revising risk management tactics, reducing financial discrepancies by 26% y-o-y. A little caveat, though- keep your descriptions concise.

Supply Chain Business Analyst Resume

• Sure, you can list those 8 or more skills and stop there, but your chances of landing an interview are pretty slim. Why not go the extra mile to provide examples of how you leveraged them to enhance the supply chain process? For instance, mention that you used SAP ERP for supply chain management and cut procurement costs by 16-now that’s something!

RPA Business Analyst Resume

• Having tools like IBM Watson Natural Language Understanding and Microsoft Azure ML will create a strong impression on the employer and give the idea that your RPA business analyst resume is well beyond the average candidate.

Business Analyst Retail Domain Resume

• This is a great time to add bullet points like “realizing $1.5M+ in cost savings through optimized vendor negotiations” to your business analyst retail domain resume. Don’t forget to add metrics for other finances such as cash flow and profit margins, too!

ServiceNow Business Analyst Resume

• Merge that passion with the willingness to unleash your expertise and experience to help the potential employer be ahead of the competition.

Finance Business Analyst Resume

• In that regard, achievements such as reducing errors by 21% and 14% improvement in forecasting accuracy deserve to be highlighted.

IT Business Analyst Resume

• What tools did you use for API testing or creating visual models? What project management tools contributed to your success? As you write your bullet points, look for ways to integrate these skills naturally.

Salesforce Business Analyst Resume

• Include specific projects where you utilized Salesforce Agile Accelerator or Informatica Cloud to streamline business processes, demonstrating your hands-on experience.
• Detail how your analysis, perhaps through Tableau or Salesforce Reports and Dashboards, influenced key business decisions.

Healthcare Business Analyst Resume

• For example, highlighting your Certified Professional in Healthcare Information and Management Systems (CPHIMS) credential on your healthcare business analyst resume shows you can bypass the industry’s steep learning curve.

Business Process Analyst Resume

• For example, detail a project where you used Appian or Celonis to streamline a critical business process that improved efficiency or reduced costs.
• Showcase how your use of Tableau contributed to better-informed decision-making through data visualization.
• This approach gives your resume a practical edge, spotlighting your tech proficiency and your ability to leverage it in real-world scenarios.

Technical Business Analyst Resume

• For example, highlighting SQL on your technical business analyst resume proves that you can create databases for the enterprise.

AEM Business Analyst Resume

• Emphasize how you’ve applied your knowledge of AEM to own impactful projects in an enterprise. Clear examples will build your credibility and improve your chances of landing an interview.

Agile Business Analyst Resume

• Build credibility by starting with a firm foundation via a bachelor’s degree in business and then completing that foundation with a lengthy internship.
• Once one to two years of experience has been gained, including multiple KPIs, it will demonstrate a history of driving value. 
• Continue tailoring your  Agile business analyst resume  with a singular target role in mind. For example, suppose you sell the target company  specifically  what you know they’re buying. In that case, it’s an easy win, even if your overall years of experience are below the “ideal candidate” minimum.

Business Operations Analyst Resume

• Your  operations analyst resume  should focus on one obvious thing: operational analysis, primarily. Reinforce as much operational, analytical data as you can by including improvement/enhancement KPIs to showcase the overall impact on the company’s bottom line.
• Avoid personal pronouns, adjectives, or non-active verbs. Start with strong verbs, such as “analyzed” and “improved.”
• Use our free  resume checker  for additional information on using active verbs. 

Business Systems Analyst Resume

• Business systems analysts can be called BSAs, computer systems analysts, and even systems architects. But no matter the label, you are defined by helping an organization operate more efficiently and effectively through the design and implementation of information technology systems.
• Skills like Looker, Tableau, and SQL rank highly in this specialized job market.
• In the business world, companies seek individuals who are consistent in producing results. While you should directly state your impact in your job description bullet points on your  system analyst resume , you can indirectly speak to your consistency and reliability through your  template  and  format . 
• Be consistent with formatting. Headings, font, and even sentence punctuation (or lack thereof) should be consistent.

Business Intelligence Analyst Resume

• As a business intelligence analyst, you’re tasked to gather, clean, and analyze data like revenue, sales, market information, or customer engagement metrics in a business. BI analysts are also asked to program tools and data models to help visualize or monitor data.
• Whenever possible, it’s preferred to include key metrics and quantifiable high-performance indicators. However, in the field of business intelligence analysis, numbers and data are your “raison d’être” or your “reason for being.” 
• Having a well-established career trajectory of College Graduate → BIA Intern → BIA Junior → BIA provides a proven and well-documented history of growth and improvement over time.

Related resume guides

• Business Development
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My favorite part of being a business analyst was that no two days were the same. One day I might be deep in the weeds of complex SQL queries and the next I’d be talking to customers to understand how they used our products.

This wide scope of responsibilities made the job exciting and challenging. No two business analysts have the same job so it can be really hard to know what to put on your resume to appease hiring managers at different companies.

I’ve hired business analysts, I’ve applied to jobs as a business analyst, and I’ve reviewed thousands of business analyst resumes at this point in my career. Fundamentally,  you have to make the case that you’re capable of having a meaningful impact on the business you’re applying to .

This holds true whether you’re an entry-level business analyst looking for your first full-time role or you’re a senior business analyst looking for a promotion to management. Make your case that you’ll have a meaningful, positive impact in the role you’re applying for.

In short, here are the ways to make sure you accomplish that:

• You need to include the right skills on your resume to get past the automated keyword filters that companies use. Then you need to convince the hiring manager that you deserve an interview.
• Follow the basic rules of resume formatting. Keep it to one page, don’t get too fancy with your resume design, and don’t have any spelling or grammar errors.
• With your work experience and projects convince the hiring manager you can have a positive impact on their business by quantifying the impact of your past work.

How to showcase your business analyst skills

Compared to other tech roles, the scope of hard skills that business analysts need to have are relatively consistent across companies.

While the kind of analysis that a business analyst does from role to role varies drastically, the underlying tenets of the role remain the same. A business data analyst takes in data and leverages their insights to improve business processes or operations.

Whether that happens through forecasting, pricing, reporting, or statistical analysis, the toolbox that a successful BA needs to have is well defined.

First, you need to be able to prep data for analysis. More often than not, companies store their data in relational databases. So this means you need to know SQL to pull and clean that data.

If the quantity of data that a company has is significantly smaller, you might get all the data you need to analyze right in (usually very sloppy) Excel workbooks.

After the data is prepped you need to do your analysis. That can come in the form of interactive models (in which case you’ll likely be using Excel) or you might need to do a more sophisticated analysis in Python or R.

Finally, you need a way to present your findings. Again, sometimes this can just be visualizations in Excel (Excel is the true business analyst MVP), sometimes it can be through data visualization in a BI tool like Tableau or Looker, and sometimes it might be through a presentation in PowerPoint.

Skills to include on your business analyst resume

• SQL (MySQL, PostgreSQL, SQLite, SQL Server)
• Excel, Google Sheets
• Powerpoint, Google Slides
• Tableau, Looker, Chartio
• Salesforce, Netsuite, Hubspot, Pipedrive
• A/B testing, linear regression, logistic regression

Notice a theme here?  Only include hard skills in your skills section . Think of it this way: if you were reviewing a resume and someone listed they were a “team player” in their skills section, would that tell you anything about their qualifications?

No, it wouldn’t. Soft skills are best demonstrated in an interview. Listing them on a resume just doesn’t add any value.

The other thing you have to consider is that there are two stages of resume review:

• Companies use an Applicant Tracking System (ATS) to automatically filter out resumes based on certain keyword filters.
• The hiring manager or HR person in charge of screening for the role will look at your resume.

When companies use keyword filters, they only ever screen for hard skills. So soft skills won’t help you get past phase 1. And like I said before, just listing soft  skills on your resume  won’t convince the hiring manager you actually possess those skills.

How can you balance your skills section to satisfy both the ATS and the hiring manager? First, don’t include a long laundry list of skills. This is a big red flag to the hiring manager even if it will help you get past the ATS.

For example, there is no reason you would include Python, R, Matlab, and SAS on your resume. When it comes to your skills section you want to avoid coming across as a jack of all trades and a master of none.

It’s much better to demonstrate expertise in a handful of skills than a passing understanding of 15-20 skills.

When you’re debating whether or not you should include a given skill on your resume just ask yourself if you’d be comfortable being asked questions about that skill in an interview.

Lying on your resume is one of the only guaranteed ways to make sure you’ll never be able to get a job at a company at some point in the future. For me, I also wouldn’t be able to handle the anxiety of potentially being exposed for a resume lie in an interview. It’s not worth it!

Get your business analyst resume format right

Formatting your resume properly may matter more than you think. For any given BA role a hiring manager reviews 100+ resumes. To that end, they’re looking for a reason to say “no” to any given application they review.

Formatting your resume incorrectly is a quick way to get placed into the “no” pile.  Your goal with formatting your business analyst resume is to make the job of the hiring manager as easy as possible.

Put yourself in their shoes. Given the same exact experience for two candidates would you be more likely to approve the resume that extends to 5 pages or the resume that concisely makes the case for their qualifications?

Here are the high-level formatting tips you should keep in mind for your business analyst resume:

• Keep it to one page. If it’s longer than a page, the hiring manager will likely only skim it.
• Unless you’re customizing your business analyst resume summary, don’t include it on your resume. It’ll just take up space.
• If you’re a senior business analyst, keep your education section really short. If you’re an entry-level business analyst, include relevant classes you took in school that make you qualified for the role.
• Don’t get too creative with your formatting. Your resume needs to be machine-readable so don’t include any images or charts.
• This can be your LinkedIn, Github, personal blog, publications, etc.. Anything that makes the case about your skills as a business analyst.

Since your goal is to keep your resume to one page, every inch of real estate is valuable. If you’re a senior business analyst this means you need to keep your education small to allow for more room to talk about your work experience.

Conversely, as an entry-level business analyst, you need to make the case that you’re qualified to be a BA without much (or any) work experience. To do that, you should include relevant math/statistics/economics/programming classes you took in school.

Business analyst education section: senior vs entry-level

• Only include the essentials. Your school, the degree you earned, and your major.
• You don’t need to include your GPA.
• You need the essentials (school, degree, major)
• Include relevant classes you took that make you qualified to be a BA
• This can be classes in mathematics, statistics, economics, programming, business classes, etc.
• Include your GPA if it’s above 3.2.

Business analyst resume summary or objective

Spoiler alert, most (90%+) of business analyst job applicants don’t need a resume objective or resume summary.

Why? The overwhelming majority of them are too long, too generic, or don’t provide any new information about a candidate’s qualifications for the BA role they’re applying for. Because of this, a lot of hiring managers have been conditioned to ignore this section (especially when it’s too long).

If you’re going to include a resume objective, make sure it actually adds value to your resume. Here are some ways you can do that:

• Talk about why you’re specifically interested in working as a business analyst at the company you’re applying to.
• Customize your resume objective for each job you apply to; this means carefully reading each of those  business analyst job descriptions !
• Read what you’ve written. Is it just generic, meaningless buzzwords? If so, then it’s better not to include it.
• Keep it to two lines or less. Longer than that, the hiring manager likely won’t read it.

To clarify this point here are some samples of good and bad business analyst resume objectives and summaries.

If you’re looking for more inspiration we’ve compiled over 100  resume objective examples  you can use.

WRONG – meaningless buzzword bingo

Looking to leverage my analytical skillset to turn messy data into actionable insights for a mission-driven company

WRONG – way too long

Business analyst with 7+ years of making meaningful impacts with my analyses. Comfortable working cross-functionally with teams ranging from product to engineering to leadership. Experienced with turning vague product requests into business requirements that are implemented in a streamlined manner. To date, in my career, I’ve driven $3.7M of value through my analyses and recommendations.

RIGHT – demonstrating a specific interest in the company

As a former small business owner, I’m excited about the prospect of leveraging my experience leading data-driven product recommendations to further Stripe’s mission of making payments accessible to businesses of all sizes.

Quantify your impact on your resume

The goal of a business analyst is to leverage data to make recommendations that have a demonstrable impact on a business or product. More than anything you need to make it clear on your resume that you have this capability.

How can you do that? By showing that you’ve done it in the past! You need to estimate the impact of the projects you’ve worked on.

One of the toughest challenges of being a business analyst is trying to quantify the seemingly unquantifiable. How can you estimate the potential revenue impact of a feature that hasn’t been launched? How can you estimate the impact of a pricing change on customer churn?

These are challenges that business analysts have to deal with in their day-to-day. By estimating the quantitative impact of your past work you’re clearly demonstrating you have a knack for logical, numerical reasoning that is essential to succeed as a business analyst.

The impact of your projects doesn’t just have to be stated in terms of revenue impact. Here are some other ways you can go about it.

Ways to quantify your work as a business analyst

• Example: Leveraging Google Analytics and Excel identified a gap in the product funnel and made a recommendation that improved customer conversion rate by 10%
• Example: Streamlined and automated a key business report in Tableau that saved the team 10 hours of reporting each week.
• Example: Using SQL and Excel recommended that we end our contracts with our worst-performing vendors resulting in a cost savings of $100,000 annually.
• Example: Built data visualizations in Excel to demonstrate the efficacy of our sales operations and marketing resulting in the close of a $1.3M Series A.
• Example: Determined through analysis in Python that emailing customers who had been inactive for 7 days resulted in a retention improvement of 7 basis points.
• Example: Using SQL and Excel, identified common complaints amongst new customers leading to changes that improved new customer satisfaction by 14%.

When it comes to demonstrating the impact of your work it’s important you focus on the most important metrics relevant for a given project. Being able to determine the success vs failure criteria of an experiment is pivotal to being a good business analyst.

Just to hammer the point home one last time I want you to compare these two work experiences. Now, this is the same business analyst talking about their experience in a certain role in two different ways.

Which do you think is more effective in convincing the hiring manager they’re a highly qualified business analyst?

WRONG – vague description of work experience

Insurance Company August 2014 – August 2016, Washington DC Business Analyst

• Identified procedural areas of improvement through customer data to help improve the profitability of a nationwide retention program
• Using Python, SQL, and Excel developed and owned the reporting for a nationwide retention program

RIGHT – specific projects with demonstrable impact

• Identified procedural areas of improvement through customer data using SQL to help improve the profitability of a nationwide retention program by 7%
• Using Python, SQL, and Excel developed and owned the reporting for a nationwide retention program, saving ~100 hours of labor each month

Project ideas for entry-level business analysts

If you’re an entry-level business analyst, I know what you’re thinking: “Stephen, this whole section is focused on work experience but what if I don’t have work experience as a business analyst?” (P.S. I don’t actually know what you’re thinking, I just needed a decent segue)

The beauty of being a business analyst is that you don’t need work experience to demonstrate the skills needed to succeed in a full-time role!

Fundamentally a business analyst needs to ask a question, gather data to answer that question, and analyze the data to provide a convincing answer to that question.

You can do that on your own! Talking about a project you worked on to scratch your own itch demonstrates to a hiring manager that you have the desire and skills to succeed as a business analyst.

Get creative! Have you had a question you’ve long wondered about? Think of some data you can gather and do a write-up about your findings.

To get your creative juices flowing here are some questions I’ve thought a lot about and how I might go about answering them.

Sample business analyst projects for your resume

• I would gather data around the value of each player on the roster in terms of their output over the last 10 years and the number of games they missed each season. I’d then compare this to other teams in the league and do a write-up.
• I’d look at some of the most popular job boards for business analyst job descriptions. I’d manually gather attributes about each of the job descriptions and do a write-up.
• Look at salary data and job descriptions of business analyst roles across the country. I’d control for confounding factors like years of experience and try to tease out what individual technical skill most correlated with a higher salary.
• I’d look at the box office and public reviews of movies nominated for the “best picture” Oscar as far back as I can get reliable data and do an analysis trying to answer this question.
• I would get public data around the top 200 ultra marathons each year going back as far as I can get data. I’d then compare the hometowns of top performers to see if accessibility to trails and good weather correlate with performance on race day.

How to Write a Great Business Analyst Resume

No matter if you’re a senior business analyst or an entry business analyst looking for your first role, the north star of your resume should be to  demonstrate to the hiring manager you’ll have a meaningful impact on their business!

• Only include hard skills in your “skills” section. If you would not feel comfortable being interviewed about a given skill, don’t include it.
• Keep your resume to one page and triple-check for spelling and grammar errors. More likely than not you should not include a resume objective or summary.
• Demonstrate your numerical reasoning skills by quantifying the impact of your past work as a business analyst. If you’re looking for your first BA role, include projects you’ve worked on your resume.

It took me 66 applications before I landed my first business analyst role in 2010 . I know looking for a new job is generally miserable, so try to keep your head high.

You got this! I’m rooting for you. If there is anything I can do to help you land your next business analyst role, please don’t hesitate to reach out.

13 IT Business Analyst Resume Examples for 2024

Craft a resume that lands you the IT business analyst role you're aiming for. This guide outlines best practices with solid examples tailored to the tech industry. You'll learn to highlight your analytical skills, technical expertise, and project experience, ensuring your resume speaks to your expertise in creating business solutions. We focus on clarity, relevance, and precision – vital in the IT space – to help your application stand out in a competitive job market.

• 03 Aug 2024 - 1 new resume template (Business Systems Analyst in E-commerce) added
• 16 Jul 2024 - 1 new section (Highlight leadership and growth) added
• 02 Jul 2024 - 1 new section (Get your resume scored) added

  Next update scheduled for 23 Aug 2024

Here's what we see in the strongest it business analyst resumes.

Quantifying Impact With Metrics : The best resumes show impact using numbers to show success. You should include cost savings , process efficiency , reduced error rates , and project timelines . This helps us see the value you can bring.

Aligning Skills With Job Descriptions : Include skills on your resume that you have and are mentioned in the job description. Add skills like SQL , Agile methodologies , data analysis , requirements elicitation , and user acceptance testing if they match your expertise.

Highlighting Relevant Experience : Show us you have experience related to the job. For example, include phrases like managed project scope or conducted stakeholder interviews . This tells us you’ve done similar work before.

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IT Business Analyst Resume Sample

Find out how good your resume is.

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Get your resume scored

Want to know how your it business analyst resume measures up? Our resume scoring tool gives you a clear picture of where you stand. It checks for key elements that hiring managers in the tech industry look for, ensuring your skills and experience are presented effectively.

Upload your resume now for an unbiased assessment. You'll get instant feedback on how to improve your resume, making sure it catches the eye of potential employers in the IT sector. This straightforward evaluation will help you stand out in the job market.

Where to place your education

If you are new to your career as an IT business analyst, show your education first on your resume. This tells employers about your fresh knowledge and skills in the field. If you have been working for some time, put your job experience first. Your real-world experience speaks strongly to your abilities.

Your education section should highlight not only your degree but also any relevant courses or projects that reflect skills used in IT business analysis. For example, detail coursework in data analysis or systems development, as these are critical in this job.

Emphasize analytical strengths

As someone who analyzes business IT needs, your ability to interpret data and provide solutions is vital. Highlight experience with data analytics tools like Tableau or Excel. Focus on how you've used these tools to impact decisions or improve processes in past roles.

Also, point out instances where you have translated complex technical details into understandable insights for stakeholders. This is a unique aspect of IT business analysis where you bridge the gap between IT and the business, making this skill very important to highlight.

Entry-Level IT Business Analyst Resume Sample

Keep your resume concise.

For jobs in IT business analysis, aim for a one-page resume if you have less than 10 years of experience. This length is easier for hiring managers to review and it forces you to only include what is most important. Focus on relevant experience and skills.

A two-page resume is acceptable for those with more than a decade of relevant experience. Be sure that additional page adds value. Avoid filling space with outdated roles that do not apply to your current expertise in IT business analysis.

IT Business Analyst with Data Analysis specialization Resume Sample

Showcase technical proficiency.

In this field, it is crucial to show that you understand technical tools and processes. Mention specific software and methodologies that you are proficient in, like SQL or Agile frameworks. These skills are often required in IT business analysis and will set you apart from others.

Under each job role you list, include at least one project where you used technical skills to solve business problems. This proves you can apply your know-how in real-world scenarios, which is key for an IT business analyst role.

Senior IT Business Analyst Resume Sample

Beat the resume robots.

When applying for an IT business analyst role, your resume may first be read by a software called an Applicant Tracking System (ATS). To help you get past this step, here are things you can do:

• Use keywords from the job description. For example, if the job asks for experience with 'SQL databases,' make sure this phrase appears in your resume.
• Make your skills clear. Show that you are good at both 'technical analysis' and 'business requirements gathering,' as these are important parts of being an IT business analyst.

Keep your resume format simple. Complex designs or tables can confuse the ATS. Instead, use a clean layout with standard headings like 'experience' and 'education.'

IT Project Manager Resume Sample

Customize your resume.

It's key to show you're the right fit for an IT business analyst role. Change your resume to match the job you want. Point out your skills and experience that the job needs. This makes it clear why you're a good choice.

• Point out the software or systems you know that help companies make better decisions, like SQL or Tableau .
• For jobs with more responsibility, show how you've led others. Say how many people you managed or if you've worked with top bosses. Use simple words like 'led a team of 10' or 'worked with upper management' on your resume.
• If you're coming from a different job area, find what you've done before that's like the work of an IT business analyst. If you've made reports or looked at data, talk about that.

IT Solutions Analyst in Healthcare Resume Sample

Highlight achievements, not tasks.

When you're crafting your IT business analyst resume, focus on your accomplishments rather than just listing your job responsibilities. Employers want to see the value you've added and how you’ve helped your previous organizations succeed. You must show how you bring solutions and improvements to the table.

Before: Tasked with gathering and analyzing business requirements.

After: Improved project delivery times by 20% through efficient gathering and analysis of business requirements, which streamlined the development process and enhanced team productivity.

Remember, your goal is to make a strong impression by detailing specific outcomes and results that came from your work. How did you make things better for your team or company? Think about times you saved money, improved efficiency, or enhanced customer satisfaction. These details stand out to hiring managers and show you can deliver similar results in future roles.

Lead IT Systems Analyst in Financial Services Resume Sample

Use strong action verbs.

When crafting your resume as an IT business analyst, selecting the right action verbs can help you stand out. You want to show your ability to analyze, improve, and drive business processes. Think about the tasks you often do and choose verbs that paint a clear picture of your skills and achievements.

Good verbs can make your past work seem more alive. They help the hiring manager see what you have done in a way that feels active and important. Here is a list of strong action verbs that are very useful for your type of work:

• To highlight your analytical skills, use verbs like examined , interpreted , evaluated , diagnosed , and assessed .
• For showcasing system improvements, opt for enhanced , streamlined , upgraded , integrated , and automated .
• When talking about project management, verbs such as coordinated , facilitated , executed , planned , and delivered are good choices.
• To demonstrate your role in teamwork and collaboration, use collaborated , partnered , contributed , liaised , and joined .
• Show your impact on business outcomes with drove , increased , generated , achieved , and secured .

Want inspiration for other action verbs you can use? Check out synonyms to commonly used action verbs like Possess , Spearheaded , Assisted , Hosted , Facilitate .

Cybersecurity IT Business Analyst Resume Sample

Key skills for it analysts.

When you're crafting your resume, it's vital to highlight the hard skills that show you're a good fit for an IT business analyst role. Here's a list of skills you might include:

• Microsoft Excel
• Business Intelligence (BI) tools
• Data analysis
• System analysis
• Project management software
• Agile methodologies
• Requirements gathering
• Process modeling
• Enterprise Resource Planning (ERP) systems

Remember, you don't need to have every skill listed, but focus on those that align with the job you want. For example, if the job requires strong data analysis, ensure SQL and Microsoft Excel are prominently featured. Include these skills in a dedicated section and weave them into your job descriptions to pass Applicant Tracking Systems (ATS). ATS software scans for job-specific keywords, so having the right skills listed is crucial for your resume to be noticed.

Lastly, consider the industry you're applying to. If it's finance, highlight your experience with BI tools and ERP systems . For a tech company, focus on your knowledge of Agile methodologies and system analysis . Tailoring your skills to the job and industry will show you're a strong candidate.

Senior IT Business Analyst in Retail Resume Sample

Quantify your impact.

When you discuss your past work, show how you made things better with numbers. This helps hiring managers see your real impact. Think about how you have helped save time, cut down on costs, or improved processes.

Here are ideas to help you:

• Consider how your work improved project timelines. Did you help complete projects 15% faster ? Mention this.
• Did you help reduce the number of support tickets by 30% ? This shows you made systems easier to use.
• Think about cost savings. If your analysis led to a solution that saved the company $20,000 annually, include that.
• Look at system performance. If you optimized a database to run 50% more efficiently , this is a strong metric to list.
• Have you helped increase user satisfaction? If customer feedback scores went up by 25 points due to your analysis, that's key to note.
• If you were part of a team that increased sales or performance, estimate your part. Maybe you helped boost online sales by 10% through better data analysis.
• Did your risk assessments lead to fewer security breaches? A drop in incidents by 40% is significant.
• Measure how your work helped in meeting regulatory compliance. If you reduced non-compliance issues by 20% , it highlights your attention to crucial details.

Use these numbers to show clear examples of your success. They help you stand out and prove you can bring good results.

IT Business Analyst in Telecommunications Resume Sample

Highlight leadership and growth.

When you apply for an IT business analyst role, showing your growth and leadership skills can be a strong point on your resume. It's important to include any evidence that highlights how you've advanced in your career or taken the lead on projects or within teams.

• For example, if you've been promoted from a junior to a senior position, make sure to list both titles with the corresponding dates to show your progression.
• If you've led a team or a project, mention the size of the team, the scope of the project, and the outcome. This can show your ability to manage and guide others towards a goal.

Think through your experience to find examples where you have taken on more responsibility or helped others to succeed. Here are ways to describe such experiences:

• "Supervised a team of 5 developers to deliver a new software module, resulting in a 20% decrease in customer complaints."
• "Promoted to lead business analyst within 2 years, ahead of company average, due to strong performance in developing process improvements."

Business Systems Analyst in E-commerce Resume Sample

Small companies vs corporates.

When applying to small companies or startups, like Slack or Asana, highlight your ability to adapt quickly and wear multiple hats. You might say, 'Led cross-functional teams and adapted to evolving project scopes to ensure timely delivery.'

For larger companies, such as IBM or Microsoft, focus on your experience with structured processes and larger projects. You could include, 'Implemented standardized processes that improved project efficiency by 20% within a global team.'

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•   Investment Analyst Resume Examples

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Business Analyst Resume Examples and Templates for 2024

Business Analyst Resume Templates and Examples (Download in App)

Most popular business analyst resumes.

• Entry-Level Business Analyst
• Business Intelligence Analyst
• Senior Business Analyst
• IT Business Analyst
• Resume Text Examples

How To Write a Business Analyst Resume

• Entry-Level
• Senior-Level

Entry-Level Business Analyst Resume Example

Business Intelligence Analyst Resume Example

Senior Business Analyst Resume Example

IT Business Analyst Resume Example

Business Analyst Text-Only Resume Templates and Examples

Katherine Chavez (998) 554-3321 [email protected] Seattle, WA 93456 Philadelphia, PA 12345

Business Analyst with experience finding cost-effective solutions for sustained revenue and profit growth. Draw on strong knowledge of tailored software solutions to raise efficiency by more than 10%. Committed to driving positive change for best-in-class tech companies.

• Change facilitation
• Complex problem-solving
• Data gathering and analysis
• Efficiency improvement
• Microsoft Visio
• Process streamlining
• Reporting and documentation
• Task prioritization
• Time management

Professional Experience

Junior Business Analyst, LMN Software, Seattle, WA July 2022 to present [Industry-leading software company with $15 million annual revenue]

• Develop business documentation, including procedures, work instructions, and process flow diagrams
• Participate in knowledge-transfer and requirement-gathering sessions to help define business goals and improvement areas
• Assist with user testing and training to ensure solutions meet all business requirements

Junior Business Analyst, Buchanan Business Solutions, Seattle, WA August 2021 to July 2022

• Explored and suggested process improvements to help meet business goals
• Gathered and reviewed information for quality and accuracy
• Wrote technical specifications for new software development based on user requirements
• Bachelor of Science (BS) — Information Science, University of Colorado Boulder | 2021

Wanda Romanova (456) 789-0123 [email protected] LinkedIn | Portfolio Houston, TX 43210

Business analyst with eight years of advancement and experience. Gain buy-in to workflow improvements by putting complex ideas in clear terms for both technical and non-technical colleagues. Adapt readily to new work challenges and industry conditions. Master of Business Administration. Bilingual: Fluent in English and Spanish.

• Business data analysis
• Business modeling tools
• Cost reduction and elimination
• Financial planning and forecasting
• Procedure improvement
• Project management
• Stakeholder relations

Business Analyst, Gamma Bank, Dallas, TX | August 2017 to present

• Gather intelligence on business requirements by interviewing stakeholders and analyzing workflows and procedures
• Conduct user acceptance testing to ensure new software solutions meet all business needs
• Identify performance issues and potential improvement areas

Highlight :

• Proposed system efficiency improvements that cut costs by 16%

Business Analyst, Omega Marketing, Dallas, TX | July 2015 to July 2017

• Ensured team members fully understood all business needs and success factors
• Found and reconciled errors in data to ensure accuracy in business requirements
• Prepared reports, business models, flowcharts, and diagrams for all staff levels
• Master of Business Administration, University of Florida, Gainesville | 2017
• Bachelor of Business Administration, Bentley University, Waltham, MA | 2012
• Certified Management Consultant, Institute of Management Consultants | 2019

Fluency in Spanish

Roger Stevens, MBA  (123) 456-7890 [email protected] LinkedIn | Portfolio Los Angeles, CA 91234

Strategic business analyst with over 10 years of experience honing operations and boosting company performance. Ready collaborator who builds productive relationships with diverse team members and stakeholders.

• Cross-functional coordination
• Data mining and analytics
• Requirements gathering and analysis
• Risk management
• System integration
• Team collaboration
• User acceptance testing

Senior Business Analyst, Acme Sales Company, Los Angeles, CA April 2015 to present

• Evaluate company’s operational and process requirements by interviewing stakeholders and analyzing documents and workflows
• Articulate business needs by building clear process models
• Conduct testing to ensure business needs are met
• Evaluated and addressed five urgent testing and training risks, saving the company more than $3,000

Business Analyst, Delta Consulting, San Francisco, CA January 2013 to March 2015

• Translated stakeholder requirements into concrete deliverables such as user cases, functional specifications, and process and data model diagrams
• Provided analytics and decision-support tools to advance clients’ restructuring and consolidation strategies
• Completed in-depth analysis of client tools, programs, and processes and made suggestions that increased revenue by over 8% and efficiency by up to 55%
• Facilitated on-time, under-budget launch of new business software

Prior Experience 

Gained strong sense of teamwork and efficiency as a waiter at three popular restaurants in the Bay Area

• Master of Business Administration, University of Washington, Seattle | 2012
• Bachelor of Business Administration, University of Southern California, Los Angeles | 2010

Certified Management Consultant, Institute of Management Consultants | 2018

John Bergsen (123) 456-7890 [email protected] LinkedIn | Portfolio Philadelphia, PA 12345

A business analyst with entry-level experience, specializing in business intelligence, data analytics, Python, and financial analysis. Adept at performing creating effective cost models and financial reports to drive business process improvements and reduce annual spending.

• Business intelligence
• Microsoft Excel
• Data modeling
• Financial reporting

Junior Business Analyst , Holden Manufacturing, Philadelphia, PA October 2023 – present

• Collaborate with the data analytics team and cross-functional groups to create impactful cost models, evaluate trends, and conduct forecasting, resulting in a 12% reduction in overhead
• Support a wide range of projects to drive business process improvements, maintain project documentation, and produce charts, graphs, and tables in Excel
• Create dashboards using Tableau to facilitate data-driven decision making

Business Analyst Intern , Corbin Financial, Philadelphia, PA January 2023 – October 2023

• Performed comprehensive data analysis of existing business processes under the direction of a senior analyst, including conducting financial reporting and querying data using Python
• Attended meetings with project teams and stakeholders to gather business requirements, develop roadmaps, and define project goals

Certifications

• Certified Business Analysis Professional, CBAP | June 2023

Bachelor of Science (B.S.) Business Intelligence Temple University, Philadelphia, PA | June 2023

Allison Rosenberg (123) 456-7890 [email protected] LinkedIn | Portfolio Seattle, WA 12345

A dynamic business intelligence analyst with seven years of experience, specializing in project management, data analytics, and data visualization. A strong history of delivering scalable business intelligence solutions for enterprise clients and transforming complex data into actionable insights.

Senior Business Intelligence Analyst , West Sun Business Solutions, Seattle, WA May 2019 – present

• Manage a team of seven analysts to develop scalable business intelligence solutions for enterprise clients accounts valued at $300,000 to $2 million, resulting in a 90% retention rate
• Coordinate cross-functionally with business intelligence, data science, and finance teams to evaluate existing business processes and identify cost-saving opportunities
• Enhance data-driven decision-making for client businesses by translating financial data into actionable insights through comprehensive modeling

Business Intelligence Analyst, Jensen Consulting, Seattle, WA June 2017 – May 2019

• Collaborated with cross-functional teams to execute a variety of business consulting projects valued at up to $240,000, which included analyzing complex data sets and creating Tableau dashboards to improve data visualization for client stakeholders
• Provided training to over 150 end-users on new data analytics tools and dashboards to support the integration of business intelligence solutions
• Data analytics
• Cross-functional collaboration
• Business consulting
• Certified Business Intelligence Professional, CBIP, TDWI | June 2017

Bachelor of Science (B.S.) Business Intelligence University of Washington, Seattle, WA | June 2017

Skyler Thompson (123) 456-7890 [email protected] LinkedIn | Portfolio New York, NY 12345

A senior business analyst with eight years of experience, specializing in data analytics, business modeling, and stakeholder management. A proven track record of driving business process improvement initiatives to identify operational gaps and improve profitability for multi-million dollar companies.

Senior Business Analyst, Vortex Technologies, New York, NY February 2018 – present

• Lead a team of 10 business analysts and data science specialists to analyze existing business processes, identify gaps operational procedures, and facilitate long-term growth for a leading technology company valued at $25 million
• Liaise with stakeholders and C-level executives to present financial models and data trends, enabling effective data-driven decision-making
• Manage and execute a complex project to develop a predictive model and integrate real-time reporting tools, resulting in a 23% increase in sales forecasting accuracy

Business Analyst, Sandler Business Solutions, New York, NY June 2016 – February 2018

• Conducted comprehensive business modeling and data analysis for over client 27 projects in collaboration with the business intelligence team
• Translated stakeholder requirements, financial data, and key performance indicators (KPIs) into business process improvement plans, resulting in cost savings of 20 to 30% for client businesses
• Business modeling
• Stakeholder management
• Business process improvement
• Certified Business Intelligence Professional, CBIP, TDWI | June 2018
• Certified Business Analysis Professional, CBAP | June 2016

Bachelor of Science (B.S.) Business Intelligence University of Syracuse, New York, NY | June 2016

Joseph Corbin (123) 456-7890 [email protected] LinkedIn | Portfolio Miami, FL 12345

An Information technology (IT) business analyst with six years of experience, specializing in technical project management, data governance, and requirement gathering. A strong history of partnering with IT and business teams to execute technical projects, enhance business operations, and drive revenue growth.

IT Business Analyst, Enterprise Business Consulting Inc., Miami, FL February 2020 – present

• Coordinate with IT teams, business analysts, and cross-functional groups to evaluate enterprise business requirements for pharmaceutical and manufacturing clients valued at up to $100 million, including developing data governance frameworks and integrating data analytic tools
• Analyze existing business processes to uncover gaps, eliminate redundancies, and reduce inefficiencies, contributing to a 92% client retention rate
• Create and maintain business documentation for enterprise projects, including financial data, functional requirements, flow charts, and operating models

IT Business Analyst, Sandler Business Solutions, Miami, FL June 2018 – February 2020

• Collaborated cross-functionally with IT teams to translate business needs into system requirements, led the execution of three major IT projects, and successfully reduced annual operating costs by $400,000
• Performed comprehensive data analysis and modeling to identify areas for business process improvement and created Tableau dashboards to enhance data visualization for stakeholders
• Business analysis
• Technical project management
• Data governance
• Certified Business Intelligence Professional, CBIP, TDWI | June 2019
• Certified Business Analysis Professional, CBAP | June 2018

Bachelor of Science (B.S.) Business Intelligence University of Florida, Gainesville, FL | June 2018

To write a good business analyst resume, show you can measure performance data, collaborate well with various stakeholders, and drive positive change for organizations. Using the tips below, you can effectively present your skills throughout each section of your resume to improve your chances of getting an interview for your next business analyst job.

1. Create a profile summarizing your business analyst qualifications

A strong profile will catch the hiring manager’s interest by giving the top reasons you excel as a business analyst. What is your approach to monitoring and improving key performance metrics? Why do you feel this method is successful? For example, maybe you have a collaborative style, working with stakeholders at all levels to gain their buy-in to workflow changes and initiatives. Also, don’t be afraid to get specific in your profile. If you’ve repeatedly cut costs or raised efficiency by a certain percentage, that’s a great detail to feature in this section.

Entry-Level Profile Example

Business analyst with experience finding cost-effective solutions for sustained revenue and profit growth. Draw on strong knowledge of tailored software solutions to raise efficiency by more than 10%. Committed to driving positive change for best-in-class tech companies.

Senior-Level Profile Example

2. outline your business analyst experience in a compelling list.

View the experience section as a chance to give examples of your success in advancing key business transitions. For each relevant job in your recent work history , describe the areas you focused on and how you worked to improve them. What specific changes did you make or recommend, and how did they help the wider organization succeed in the short or long term? For instance, maybe you found ways to pare back operating costs. If so, express the cost reduction as a clear percentage or dollar amount. Or perhaps you provided a review of customer processes that led to higher efficiency and service scores. With quantified examples like these, you can give hiring managers a sense of the value you’d generate for their company.

Mid-Career Experience Example

Highlights :

Senior-Level Experience Example

Business Analyst , Delta Consulting, San Francisco, CA | January 2013 to March 2015

3. Add business analyst education and certifications

With the education and certifications sections, you can assure employers your change management work has a strong knowledge base. If you studied information science, business administration, or a related topic in college, include that next to your degree title. Also include any relevant master’s degrees or certifications you’ve earned, such as the CMC designation . These advanced credentials will help you show your overall business acumen and ability to work with various stakeholders.

Below are templates and examples to help you format your education and certification details. Note: optional template areas appear in [brackets].

• Degree Name — [Major], School Name, City, ST | [Year]

Certification

• Certification Name or Title, [Awarding Organization] | [Year]

4. Make a list of your business analyst-related skills and proficiencies

Add a “key skills” or “areas of expertise” section to show the various ways you support and guide organizations through change periods. You can also use this section to highlight relevant technical skills like SQL or Microsoft Visio. Below are some common keywords to consider for your key skills section:

How To Pick the Best Business Analyst Resume Template

Business analysts should use a resume template that’s simple and straightforward. Opt for a visual template that lets the hiring manager quickly review your best career details. Select a clear resume font , and avoid any template with an overly colorful or elaborate design.

Frequently Asked Questions: Business Analyst Resume Examples and Advice

What are common action verbs for business analyst resumes -.

For business analysts, the best resume verbs will relate to change leadership – for example, “converted,” “created,” “improved,” or “navigated.” But there are various others to describe your duties and contributions in this field. The following list can help you find the right mix of action verbs for your business analyst resume:

How do you align your business analyst resume with a job posting? -

The Bureau of Labor Statistics forecasts that jobs for business analysts (also known as management analysts) will increase by about 11% between 2021 and 2031. This growth rate is faster than the average for all U.S. vocations.

You can get more interviews in this growing field if you tailor your resume for each application. One great way to do this is by selectively adding descriptions of the companies where you’ve worked in brackets right next to or below the company name. Company descriptions let you show any similarities between your past employers and the one who posted the job. For example, maybe you’ve worked for companies of a similar size or in a similar market. Or perhaps you’ve worked at companies with a similar mission or leadership philosophy. By working these details into your descriptions, you can make your resume more relevant to the job opening.

What is the best business analyst resume format? -

In nearly all cases, opt for a Combination (or Hybrid) resume because it’s easiest for hiring managers to learn about your relevant skills and experience. It’s also simplest for you to modify based on your job goals.

With the Combination format, you highlight your most relevant skills and experience in your experience or work history section and an intro section. (This combination of work history and intro content is where the format gets its name.) Your resume intro should usually include a profile summary and key skills section, but you may also add an awards or career highlights section.

Craft your perfect resume in minutes

Get 2x more interviews with Resume Builder. Access Pro Plan features for a limited time!

To increase your chances of an interview for business analyst jobs, write and submit a strong cover letter. The key to an effective letter is customizing it based on each job opening. Read our business analyst cover letter guide to learn how. For other related examples, see our data analyst and business cover letter guides.

Jacob Meade

Certified Professional Resume Writer (CPRW, ACRW)

Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.

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Business Analyst Resume Example & How-to Guide [2024]

You’re a business analyst. 

You use your analytical skills to help businesses you want to grow.

But when it comes to creating a winning resume, you’re the one who needs help.

How do you make a business analyst resume, anyway?

Surely it’s the same for every professional, right?

We understand you have many questions.

Fortunately, we built this step-by-step guide to help you land that dream role!

• An example of a finished business analyst resume that works
• How to write a business analyst resume that’ll fill up your interview diary
• How to make your business analyst resume stand out [with top tips & tricks]

Before we get into the details, here’s a business analyst resume example, created with our very own resume builder :

Looks ace, doesn’t it?!

Follow the steps below to create a business analyst resume that gets results, just like the above example.

Looking for a resume example for a different position in the business field? Check out our related resume examples:

• Financial Analyst Resume
• Accountant Resume
• Bookkeeper Resume
• Bank Teller Resume
• Banking Resume
• Executive Assistant Resume
• Consultant Resume
• Administrative Assistant Resume
• Office Assistant Resume
• Career Change Resume

How to Format a Business Analyst Resume

Before you can impress the hiring manager with your array of skills and experiences, you need to pick the most appropriate format.

You see, the correct format allows your best features to be seen easily by the hiring manager. 

Anyway, you won’t be getting hired if you have a messy resume!  

The most common resume format is “ reverse-chronological ,” and it’s for good reason. This starts with your most recent work experience, and then works backward. As such, it’s perfect for those who want to show their career progression.

The following resume formats also get our approval:

• Functional Resume – Skills stronger than your work history? Have gaps in your employment history? Use a functional format that focuses on your skills.
• Combination Resume – Got skills AND business experience? Use a combination format that combines both “Functional” and “Reverse-Chronological” formats 

Once you’ve chosen an appropriate format, you need to nail-down your resume layout .

To keep your resume professional, we recommend:

• Margins - Margins of one-inch on all sides
• Font - Pick a unique, yet professional font 
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length - Don’t go over the 1-page limit. For guidance, view these one-page resume templates

Use a Business Analyst Resume Template

Word is great for writing simple documents. 

But for creating a professional-looking resume…think again!

You see, Word isn’t the best for building files that rely on strict formatting.

Want to skip the formatting issues? Use a business analyst resume template .

What to Include in a Business Analyst Resume

The main sections in a business analyst resume are:

• Work Experience
• Contact Information

Want to go a step further? You can also add these optional sections:

• Awards & Certification

Interests & Hobbies

Great stuff! Now what goes under each of these sections? Read on to learn how.

Want to know more about resume sections? View our guide on What to Put on a Resume .

How to Correctly Display your Contact Information

Now, there’s no need to complicate this section, just keep everything factually correct.  

The contact information section must include:

• Title - In this case, “Business Analyst”
• Phone Number – Check this for errors. Any mistake will prove costly
• Email Address - Use a professional email address ([email protected]), not one from your younger days ([email protected]).
• (Optional) Location - Applying for a business analyst job abroad? Mention your location.
• Nicola Jenkins - Business Analyst. 101-358-6095. [email protected]
• Nicola Jenkins, Business Queen. 101-358-6095. [email protected]

How to Write a Business Analyst Resume Summary or Objective

It’s safe to say that recruiter’s don’t have time to analyze every resume.

Instead, they glance over them, while looking for the main points.

In fact, studies have shown that recruiters spend less than 6 seconds on each resume! 

So, what can you do?

You need to an opening paragraph that makes your value clear to see.

To do this, use a resume summary or objective .

These are both short, snappy sections that go on top of your resume, just under your contact information. 

Now, we cannot understate the importance of this section. It really could be the deciding factor between scoring an interview for a business analyst position and simply having your resume dismissed.

But how do the two differ?

A resume summary is a captivating overview of your professional experiences and achievements.

• Senior Business Analyst with seven years experience in developing award-winning strategies for a large e-commerce retailer. Most notable achievements include saving the company $2M annually and boosting revenue by 23% in 2017. Have a Business Management B.A. Seeking to leverage my interpersonal analytical skills to improve business at Software YXZ.

A resume objective is short snapshot of your professional goals.

• Motivated Program Manager looking to transition to the new business analyst at Company XYZ. Passionate about analyzing service and product lines to maximize revenue. Have a B.A in Business Management. Skilled financial analysis, risk analysis, and pay great attention to detail. 

So, which one should an analyst use, summary or objective?

Generally , business analysts with relevant work experience should choose a resume summary. A resume objective is suited to analyst-hopefuls that have the skills, but lack the relevant experience (career changers, graduates, or those still studying).

• The recruiter wants to see what hiring you does for them, not what it will do for your career. Use this section to focus on how your abilities will benefit the company.

How to Make Your Business Analyst Work Experience Stand Out

Recruiters hate one thing:

You see, they need to know that you’ll be able to do a good job. 

The last thing they want is to be forced to replace you in two months time!

And the easiest way to impress the recruiter is with your work experience.

There’s no doubt that this is the most important section of your resume, as a well-written work experience section reveals your most notable successes and what you are capable of achieving.

Here’s the best way to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

Business Analyst 

02/2016 – 03/2020

• Completed initial in-depth analysis – boosting revenue by 23% in the first year.
• Improved customer service portal – reducing refunds by 12%.
• Improved operations to save the company $2 million annually.

For a resume that stands out from the competition, make sure to focus on your most notable achievements, not your daily tasks. 

Instead of saying:

“Customer service optimization”

“Improved the customer service portal – reducing refunds by 12%”

Simply put, the first statement is too generic. How many times do you think the recruiter has read these same exact words?

The second statement gets stuck into the finer details! It shows you saved the company money, and are a valuable asset to the company.

• Quantifying your analyst experience shows that you’re meticulous and pay great attention to detail, which is a highly-desirable attribute to all businesses.

What if You Don’t Have Work Experience?

Maybe you’re a business graduate looking for your first business analyst job?

Or maybe you have experience in business, but never as an analyst?

Recruiters want employees that they can rely on. 

But whether you have job experience or not, there are options.

You see, it doesn’t matter if you’ve never held the job title of “business analyst”, as you can call-upon the crossover skills from previous jobs.

For example, if you’ve worked in accounting, you can talk about any crossover skills and experiences. Just like a business analyst, you would need to be analytical and pay great attention to detail.

Furthermore, research from the Bureau of Labor Statistics shows that business analyst positions are likely to grow 19% by the year 2024. With this fact in mind, be sure to pursue a journey down the “business analyst” highway!

For the students reading this, you’ll enjoy our guide on how to make a student resume !

Use Action Words to Make Your Business Analyst Resume POP!

…are examples of the generic words the recruiter is tired of seeing. 

However, you want to separate your resume from the competition, which means using power words to make your achievements stand out:

• Conceptualized
• Spearheaded

How to Correctly List your Education

Next up, you need to list your education history.

There are no magic secrets with this section, just list your education history in the follow format:

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Business Management 

Chicago State University

• Relevant Courses: Operations & Digital Business, Decision Making, Accounting and Finance Fundamentals, Analysing and Managing Information, Global Business Environment, Global Strategic Management, Innovation and Creativity

Now, before you move on, let’ answer some of the most frequent questions that we get:

• What if I’m still in education?

Regardless of your current situation, you should mention all years of education to date.

• Should I list my high school education?

Generally, only list your highest form of education. If that’s from your high school, then go for it.

• Should education be listed before experience?

No, education should be listed AFTER experience.

Need more advice? Check out our guide on how to list education on a resume .

Top 17 Skills for a Business Analyst Resume

As the hiring manager is scanning down your resume, what do you think they are looking for?

Well, that you have the required skills for the job.

Remember, the hiring manager doesn’t know how amazing you are, so you need to tell them! 

Even the world’s best business analyst will get rejected if their skills aren’t clear to see.

Here are some of the most common business analyst skills:

Hard Skills:

• As-In Analysis
• Benchmarking
• Gap Analysis
• Analytical Software
• Financial Analysis
• Risk Analysis
• SWOT Analysis
• Wireframing
• Defining scope

Soft Skills:

• Creative Thinking
• Communication
• Time Management
• Team Player
• Public Speaking
• Attention to Detail
• Organization
• Generally, include only the most important soft skills. You see, the hiring manager sees the same generic soft skills on EVERY resume. Any graduate can claim they have communication skills, but not many can correctly conduct SWOT analysis.

Here’s a more comprehensive list of 150+ must-have skills this year .

What Else Can You Include?

We’ve now given a breakdown of every essential resume section .

So, time to call it a day, right?! 

Having great education and experience sections should be enough to get you shortlisted, but who knows if that’s enough to stand out from the competition?

If you don’t want to risk leaving things to chance, you can add these following sections:

Awards & Certifications

Have you been recognised for your commitment to business?

Have you completed any third-party marketing courses?

Got any awards to be proud of?

Definitely add them to your resume!

Here’s an example:

Awards & Certificates

• “Critical Thinking Masterclass” - MadeUpUniversity
• “Learning How to Learn” - Coursera 
• “Excel to MySQL: Analytic Techniques” - Coursera 

Even though it is very unlikely that you’ll be required to speak a second language, it’s still an impressive ability.

As such, feel free to add a language section to your resume, but only if you have space.

Rank the languages by proficiency:

• Intermediate

Now, you may be wondering, “why on earth does the hiring manager need to know about my weekend art classes?”

Well, your hobbies reveal the person behind the qualifications. 

Banking teams want a banker that will be pleasant to work with.

And the best way to do this is by showing your hobbies and interests, especially if you enjoy social activities. 

Here’s which hobbies & interests you may want to mention.

Include a Cover Letter with Your Resume

You should now have finished a first-class resume that’ll land interviews.

But is this enough?

And is this a risk you can take?

You see, cover letters are an important part of the hiring process.

They show the hiring manager that you have a desire to work for their company.

To create a winning cover letter, we must ensure that it is structured correctly. 

Here’s how to do that:

Make sure your cover letter includes the following sections:

Personal Contact Information

Your full name, profession, email, phone number, and current location

Hiring Manager’s Contact Information

Their full name, position, location, email

Opening Paragraph

It’s no secret that recruiter’s skim through applications. As such, you need to hook the reader within the opening paragraph. Use concise language to mention…

• The exact position you’re applying for
• Your summary of your experience and best achievement to date

After the introduction, it’s time to get deeper into the following specifics:

• Why you want to work for this specific company
• What you know about the company’s values and goals
• How your top skills are relevant to the job
• Which other similar positions have you held before

Closing Paragraph

Finish the letter professionally and friendly. You should:

• Conclude the main points from the body paragraph
• Thank the recruiter for their time and for the opportunity
• End with a call to action that asks to continue the conversation. For example, “ At your most convenient opportunity, I’d love to discuss more about how I can help Company XYZ with X” .

Formal Salutations

Finally, sign off the letter in a professional manner. Something like, “ Kind regards ” or “ Sincerely ”.

For ultimate inspiration, read our step-by-step guide on how to write a cover letter .

Key Takeaways

If you followed the advice in this guide, you’re about to be invited to a lot of interviews.

Let’s quickly summarize what we’ve learned:

• Format your business analyst resume correctly. Start with the reverse-chronological format, and then follow the best content layout practice
• Use a resume summary or objective to steal the reader’s attention
• In the work experience section, you should highlight your achievements, rather than your daily duties
• Use a convincing cover letter for an application that stands out

Suggested Reading:

• 40+ Best Job Search Sites in 2024 [For Every Industry]
• How to Ace Interviews with the STAR Method [9+ Examples]
• Thank You Email After Interview - 2024 Guide & Examples

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• • Delivered comprehensive support for complex software applications, servicing over 500 end-users and reducing ticket resolution time by 25%.
• • Streamlined data management procedures with a small team, enhancing data retrieval efficiency and accuracy by 30%.
• • Lead a successful initiative to migrate the company's data to a new cloud-based system, ensuring zero downtime and enhanced security measures.
• • Cultivated a user feedback program that contributed to the development of 2 key software updates, significantly improving client satisfaction.
• • Played a pivotal role in the deployment of a new internal communication platform, leading to a 15% increase in inter-departmental collaboration.
• • Managed the technical support queue, achieving a 95% satisfaction rate from clients due to efficiency and expertise.
• • Authored and maintained 50+ technical documentation and system manuals that streamlined onboarding for new hires.
• • Conducted weekly training sessions on IT security best practices, resulting in a 40% decrease in user-related security incidents.
• • Implemented a new ticketing workflow which improved the response time by 20%.
• • Oversaw system performance tuning and maintenance, ensuring 99.9% uptime for critical business applications across the company.
• • Coordinated with IT department to roll out security patches for 500+ workstations, achieving full compliance with industry security standards.
• • Developed and implemented a disaster recovery plan that reduced potential data recovery time by 50%.
• • Managed vendor relations to upgrade hardware infrastructure, resulting in improved system efficiency and a cost reduction of 10%.

5 IT Business Analyst Resume Examples & Guide for 2024

Your IT business analyst resume should immediately highlight your analytical prowess and technical aptitude. Detail your experience with data analysis, modeling, and project management to demonstrate your capability in translating complex IT requirements into actionable insights. Furthermore, include quantifiable achievements that showcase how your work has positively impacted business outcomes. Specific examples of system improvements or successful project deliveries will help your resume stand out and show that you are results-oriented.

All resume examples in this guide

Traditional

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

One challenge you may face as an IT Business Analyst is effectively showcasing your ability to translate complex data into actionable business insights on your resume. Our guide provides targeted advice and examples to help you highlight your analytical prowess, ensuring your resume stands out to potential employers.

• [Job title] resume samples that got people hired at top companies.
• How to perfect the look-and-feel of your resume layout.
• How to showcase your achievements and skills through various resume sections.
• How you could hint to recruiters why your resume is the ideal profile for the job.

If the it business analyst resume isn't the right one for you, take a look at other related guides we have:

• Banking Business Analyst Resume Example
• Configuration Manager Resume Example
• Alliance Manager Resume Example
• Safety Manager Resume Example
• Service Delivery Manager Resume Example
• Business Process Manager Resume Example
• Sourcing Manager Resume Example
• SAP Business Analyst Resume Example
• Club Manager Resume Example
• Resource Manager Resume Example

Is there a correct way to format your it business analyst resume?

This is a tricky question. While skimming over your resume, recruiters will be looking at your experience and the message your profile conveys. That's why your resume format needs to be clear and concise, serving to supplement and organize your experience. Professional best practices point that the best it business analyst resumes:

• Follow the reverse chronological order, where the most recent experience items are presented first . This is to keep your expertise succinct and to show recruiters your career growth over the years;
• Have a clearly defined header that includes all relevant contact information and a portfolio or a LinkedIn link. In some countries, it is acceptable to include a professional photo , so that your application is more memorable;
• Feature the most important it business analyst resume sections towards the top, e.g. summary, skills, and experience. That way, recruiters can immediately find information that is relevant to the role;
• Take up no more than two pages - and two pages are the exception for more experienced professionals. Keep your expertise to the point and use your it business analyst resume real estate wisely .
• Selecting modern, yet simple fonts, e.g. Rubik, Lato, etc., would help your application stand out;
• Many candidates stick with the tried-and-tested Arial or Times New Roman, but you'd want your it business analyst resume to be a bit more unique;
• The ATS can read all serif and sans-serif fonts, so you should avoid fancy, formal script (or cursive) fonts.

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Mention specific courses or projects that are pertinent to the job you're applying for.

Essential sections that should make up your it business analyst resume include:

• The header - with your contact details (e.g. email and telephone number), link to your portfolio, and headline
• The summary (or objective) - to spotlight the peaks of your professional career, so far
• The experience section - with up to six bullets per role to detail specific outcomes
• The skills list - to provide a healthy mix between your personal and professional talents
• The education and certification - showing your most relevant degrees and certificates to the it business analyst role

What recruiters want to see on your resume:

• Demonstrated experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Understanding of information technology and business concepts, and the ability to translate business needs into technical requirements.
• Proficiency with business process reengineering and identifying new applications of technology to business problems to make business more effective.
• Familiarity with data analysis tools and methodologies, including SQL databases, Excel, and business intelligence software.
• Experience with Agile frameworks for project management and the ability to efficiently manage resources and prioritize tasks within an Agile environment.

The it business analyst resume experience section: a roadmap to your expertise

The resume experience section provides you with an opportunity to tell your professional narrative.

Recruiters, reading between the lines of your resume, use the experience section to better understand your unique skill set, accomplishments, and what unique value you bring about.

Discover five quick steps on how to write your experience section:

• Curate only relevant experience items to the role and include the company, description, and dates; all followed by up to six bullets per experience item;
• Each experience item should feature tangible results of your actions - if you can include a number or percent, this will further highlight your aptitude;
• If you've received any managerial or customer feedback, use short excerpts of it as further social proof of your technical or people skills;
• Make sure you're using the appropriate verb tense when listing your responsibilities;
• Within the description for each role, you could summarize your most noteworthy and relevant achievements.

Now, take note of how a real-world it business analyst professional received opportunities at industry leaders with these resume experience sections:

• Led the integration project for a new CRM system across the organization at Salesforce, significantly improving customer interaction tracking, and increasing customer satisfaction by 20%.
• Collaborated with cross-functional teams to establish and document business processes and system requirements, which led to a 15% reduction in redundant systems.
• Developed and executed test scenarios for system upgrades, helping avoid critical bugs that could affect business operations and maintaining the system uptime at 99.99%.
• Managed a portfolio of projects for Oracle systems enhancements that resulted in a 30% faster month-end close process.
• Conducted comprehensive business needs assessments that contributed to a tailored IT strategic plan aligned with organizational goals.
• Coordinated with external vendors for integration of third-party solutions that streamlined data interchange and minimized manual data entry.
• Guided data governance initiatives for Google Cloud Platform implementations to ensure data integrity, enabling more accurate reporting and business intelligence.
• Facilitated agile ceremonies, capturing comprehensive user stories that drove product backlog prioritization and delivered features that met user expectations.
• Spearheaded a cross-departmental team in a full lifecycle ERP replacement which is anticipated to enhance operational efficiency by 25%.
• Functioned as the primary liaison between the business units and IT department at IBM, leading to on-time delivery of technical solutions that supported strategic initiatives.
• Managed the successful migration of legacy systems to a modernized platform, ensuring disruption-free operations and future scalability.
• Conducted in-depth data analysis using SQL to inform senior management on trending anomalies, cutting operational risks by 15%.
• Enhanced business processes through the application of BI tools at HP, allowing for a 40% improvement in data-driven decision-making.
• Designed and implemented a custom reporting dashboard that was adopted as the standard across the company, improving reporting efficiency by 50%.
• Coordinated training sessions for users on new tools and processes, which increased adoption rates by 80% within the first six months post-implementation.
• Drove requirements elicitation sessions that formed the basis of a new inventory management system at Amazon, reducing stock discrepancies by 60%.
• Implemented a user-centric design methodology that was instrumental in the development of intuitive interfaces, leading to a 35% increase in system usage.
• Authored detailed specification documents that ensured alignment with compliance standards and regulations, mitigating legal and financial risks.
• Established a comprehensive risk management framework that decreased operational risk by 22% at JPMorgan Chase.
• Orchestrated the successful transition to a hybrid cloud environment, accommodating a 30% increase in remote workforce productivity.
• Developed performance metrics that solidified the IT department’s accountability in meeting enterprise-wide strategic goals.
• Masterminded a digital transformation initiative at Microsoft that automated key financial processes, reducing month-end reporting time by 45%.
• Played a key role in the cross-functional team that conceptualized a company-wide cybersecurity strategy, diminishing security vulnerabilities by 50%.
• Championed the use of data analytics to evaluate project success, leading to the refinement of project methodologies and improvement in delivery timeframes by 30%.

Quantifying impact on your resume

• Include the percentage by which you helped reduce operational costs through your analytical optimizations, demonstrating cost-efficiency skills.
• List specific monetary amounts saved for previous employers through IT project improvements to show direct financial impact.
• Specify the number of cross-functional teams you've collaborated with, highlighting your ability to work in diverse team environments.
• Mention the volume of data you've analyzed or managed, proving your capability to handle large-scale information.
• State the number of business processes you've automated or improved, showcasing innovation and productivity enhancement.
• Detail the increase in customer satisfaction or user engagement metrics due to IT solutions you've implemented to emphasize customer focus.
• Quantify the number of business cases or investment analyses you've completed to illustrate your strategic planning abilities.
• Present the scale or scope of IT projects managed, including budgets, timelines, or team sizes, to demonstrate project management expertise.

Action verbs for your it business analyst resume

IT Business Analyst resume without experience: a walk-through guide

If you don't happen to have any relevant experience yet, you can substitute this with:

• Short-term gigs and stunts - like month-long internships, that you have done during your university days
• Contract work - be specific about the relevance and outcomes of each role you include
• Resume format that prioritizes your skills - the functional-skill-based format or hybrid format could work
• Research roles - feature those especially prominently if you've participated in a noteworthy project or your role was of utmost importance to the project's success.

Recommended reads:

• Perfecting the Education Section on Your Resume
• How to List Continuing Education on Your Resume

Highlight any significant extracurricular activities that demonstrate valuable skills or leadership.

Popular it business analyst hard skills and soft skills for your resume

Apart from assessing your professional expertise, recruiters are on the lookout for whether your skills align with the job.

Your profile would thus be assessed in regard to your:

• Hard or technical skills - your ability to perform on the job using particular technologies or software
• Soft skills - how you adapt, communicate, and thrive in different environments.

Both types of skills - hard and soft skills - are important for your resume, so make sure to create a dedicated skills section that:

• Lists up to five or six skills that align with the job advert.
• Integrates vital keywords for the industry, but also reflects on your personal strengths.
• Builds up further your skills with an achievements section within which you explain what you've achieved thanks to using the particular skill.
• Aims to always quantify in some way how you've used the skill, as it's not enough to just list it.

What are the most sought out hard and soft skills for it business analyst roles?

Check out the industry's top choices with our two dedicated lists below:

Top skills for your it business analyst resume:

Business Analysis

Requirements Gathering

Data Analysis

Project Management

SQL and Database Knowledge

Process Modeling

Agile Methodologies

IT Project Lifecycle Management

Business Process Improvement

Technical Writing

Analytical Thinking

Problem Solving

Communication

Stakeholder Management

Attention to Detail

Adaptability

Organization

Time Management

Negotiation

If you're in the process of obtaining your certificate or degree, list the expected date you're supposed to graduate or be certified.

Listing your education and certifications on your it business analyst resume

Don't underestimate the importance of your resume education section . As it may hint at various skills (and experience) that are relevant to the job. When writing your education section:

• Include only higher education degrees with information about the institution and start/end dates
• If you're in the process of obtaining your degree, include your expected graduation date
• Consider leaving off degrees that aren't relevant to the job or industry
• Write a description of your education if it presents you with an opportunity to further showcase your achievements in a more research-focused environment

When describing your certifications on your resume, always consider their relevancy to the role. Use the same format to describe them as you would for your education. If you're wondering what the best certificates out there are for it business analyst roles, check out the list below.

The top 5 certifications for your it business analyst resume:

• Certified Business Analysis Professional (CBAP) - International Institute of Business Analysis (IIBA)
• Professional in Business Analysis (PMI-PBA) - Project Management Institute (PMI)
• Certified ScrumMaster (CSM) - Scrum Alliance
• IIBA Agile Analysis Certification (IIBA-AAC) - International Institute of Business Analysis (IIBA)
• ITIL Foundation Certification - AXELOS Global Best Practice

Listing your relevant degrees or certificates on your it business analyst resume is a win-win situation. Not only does it hint at your technical capabilities in the industry, but an array of soft skills, like perseverance, adaptability, and motivation.

• How To Include Your Relevant Coursework On A Resume
• When You Should (And Not) Add Dean's List On Your Resume

Deciding between a resume summary or objective for your it business analyst role

Understanding the distinction between a resume summary and an objective is crucial for your it business analyst resume.

A resume summary, typically three to five sentences long, offers a concise overview of your career . This is the place to showcase your most pertinent experience, key accomplishments, and skills. It's particularly well-suited for those with professional experience relevant to the job requirements.

In contrast, a resume objective focuses on how you can add value to potential employers. It addresses why they should hire you and outlines your career expectations and learning goals. Therefore, it's ideal for candidates with less experience.

In the following section of our guide, explore how resume summaries and objectives differ through some exemplary industry-specific examples.

Resume summaries for a it business analyst job

• Seasoned IT Business Analyst with over 8 years of deep dive experience in financial systems analysis and project management. Proven track record in agile environments, mastering tools like SQL and SAP. Instrumental in developing strategies that resulted in a 30% efficiency increase for TechFinity Corp.
• Dynamic former software developer transitioning into IT Business Analysis, bringing a robust coding background with 6 years creating innovative solutions in Python and Java. Succeeded in deploying an app that generated 500,000+ downloads, aiming to apply technical expertise to analyze and improve business systems.
• Dedicated professional with a decade's experience in data-driven strategy formulation for ecommerce platforms, pivoting towards IT Business Analytics. Expertise in using advanced analytics tools like Tableau and big data frameworks, notably contributed to a 20% sales uplift for global clients at OnlineMarket Inc.
• Marketing specialist eager to leverage 7 years of experience in customer behavior analysis into the IT Business Analyst sector. Bringing a unique perspective with a proven track record of enhancing campaign results by up to 40%, seeking to combine analytical proficiency with technical tools such as Salesforce and Power BI.
• Aspiring IT Business Analyst with an academic background in Information Systems and a passion for technology solutions that drive business growth. Eager to apply knowledge from recent internship experiences and hands-on projects using Microsoft Dynamics and BI software to deliver actionable insights.
• Recent graduate with a BSc in Computer Science and intern experience hoping to contribute fresh perspectives in IT Business Analysis. Highly motivated to develop expertise in requirements gathering, process mapping and leveraging analytics platforms like R and Python to deliver data-backed business improvements.

Other it business analyst resume sections to support your expertise and skills

Recruiters are always on the lookout for that it business analyst candidate who brings about even more value to the role.

This can be either via their personality or additional accreditations they have across the industry.

Add to your resume any of the four sections that fit your profile:

• Projects for your most impressive, cutting-edge work;
• Awards or recognitions that matter the most;
• Publications further building up your professional portfolio and accreditations;
• Hobbies and interests to feature the literature you read, how you spend your time outside of work, and other personality traits you deem may help you stand out .

Key takeaways

• All aspects of your resume should be selected to support your bid for being the perfect candidate for the role;
• Be intentional about listing your skill set to be balanced with both technical and people capabilities, while aligning with the job;
• Include any experience items that are relevant to the role and ensure you feature the outcomes of your responsibilities;
• Use the summary or objective as a screenshot of your best experience highlights;
• Curate various resume sections to showcase personal, transferable skills.

Looking to build your own IT Business Analyst resume?

• Resume Examples

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Click here to directly go to the complete business analyst resume sample.

Creating a perfect business analyst resume can be a daunting task, especially if you are not updated with industry trends.

With this definitive guide coupled with recruiter-friendly business analyst resume examples, you can create one of your own!

And since studies show that the job opportunities for a business analyst job is expected to grow 14% from 2018 to 2028 , now is the perfect time to send out those job applications.

Read on to get clarity on the following questions related to business analyst resume:

• What is a role of business analyst?
• What should a business analyst put on resume?
• How to add your contact information in the business analyst resume?
• What are the keywords for business analyst resume?
• How to write the professional experience section of a business analyst resume?
• How to write your education experience in the business analyst resume?
• What certification is good for business analyst and how to project in your resume?

Roles & Responsibilities of a Business Analyst

The typical responsibilities of a business analyst is to analyze data and create business models as part of facilitating data-driven decision making.

They work with the IT team to develop innovative initiatives for improving business operations, optimize cost, and are responsible for leveraging data to forecast business growth, sales, and identify business trends etc.

Here is a typical job description of a business analyst:

• Analyzing business process and identifying improvement opportunities for business growth.
• Gain in-depth knowledge in business analysis technologies as part of automating various business processes.
• Liaising with the stakeholders to present various data as part of encouraging data-driven decision making.
• Coordinating with cross-functional teams to implement various process improvement initiatives.
• Providing training to new recruits by complying with the company regulations.
• Monitoring project timeline and following up with various team members for ensuring timely completion and delivery of projects.

Also Read: Who is business analyst?

Business Analyst Salary

According to Indeed the average salary of a business analyst is $77,054 per year.

According to Glassdoor the Business analysts in the USA makes on an average $75,341 per year.

The maiden salary of a IT business analyst is approximately $69,631 per year according to PayScale .

Also Read: How much do business analysts make in 2023?

Business Analyst Resume: Bullet Points

Most job candidates struggle with creating perfect one liner bullet points for their resumes.

You need to keep the following tips in mind to create the resume bullet points:

• Create an action-result relationship in the resume bullet points
• The bullet points in your resume should start with power verbs
• Highlight important keywords and statistics in the bullet points

Here is a list of resume bullet points for business analyst profile :

• Provided detailed reports and analyses of the data to management, business partners
• Assisted the Senior Business Analyst in analyzing and reporting on the business performance of a global organization
• Maintained communication with key clients to develop and deliver new business solutions
• Ensured optimal performance of business units by analyzing and identifying opportunities for cost savings
• Defined business requirements for the development of business intelligence application
• Analyzed financial statements for the business and developed a comprehensive analysis of the company's operating results
• Conducted weekly meetings with stakeholders to review and discuss business needs

Also Read: What are some good business development resume bullet points?

Best Format for Business Analyst Resume

Your Business Analyst resume will contain the following sections:

• Name, job title, and contact details
• Professional experience
• Educational qualification
• Publications (optional)
• Additional Sections (interests, hobbies, etc.)

However, your experience and job requirement will dictate which sections will be included in the business analyst resume.

Consequently, there can be 3 possible resume formats for you to choose from:

Reverse-chronological Resume

This format starts off with your current or last held profile, and travels back to your past employment, in reverse chronological order.

If you are a seasoned business analyst professional, then this format is ideal for you.

Also Read : How to draft a reverse-chronological resume?

Functional Resume

In this format, you create a separate section in which you group your achievements under various skills. You then proceed to elaborate those skills by highlighting instances from your previous work profiles.

If you have taken a long career break from your business analysis profession or looking to change your industry, then this is the best resume format for you.

However, it is not ATS-friendly, since most ATS find it difficult to parse resumes belonging in this format. An ATS first scans the work profile and then looks for points underneath that, but if the same is missing, most of them will reject the application.

Also Read : How can I ensure my details are correctly included in the functional resume format?

Combination (Hybrid) Resume Format

As the name suggests, this resume format is the combination of functional resumes and reverse-chronological resumes. They can ideally be of 2 types:

Grouping under the professional experience section: Here, we follow the reverse-chronological format which involves starting off with your present or last-held profile. But within each work profile, we create sub-headings around relevant skills which you picked up in that tenure.

Grouping of skills under a separate section: Instead of grouping relevant skills under the corresponding work profile, we create a separate section of Summary of Skills on the top.

You can go through the job description to find out important points that you need to highlight in your business analyst resume.

Also Read : How can you make most of the combination resume format?

Add Contact Details in Business Analyst Resume

Contact details hardly get any attention in a resume. It's just your contact details, right?

Well, yes. And no.

There's no point in spending weeks on your analyst resume if you end up including wrong information in the contact information section which will rob you off the job opportunity.

Here are a few things which you can keep in mind when it comes to this section:

• Keep a profesional email-ID : That means no [email protected] or [email protected] , instead make it johndoe@gmail(dot)com
• No need to include your complete address. Simply mentioning the area and its code will suffice. For example: Waco, TX
• Include your LinkedIn, Github, or Kaggle accounts if you have past projects which will bolster your chances of getting a job

Here is how you can include your contact information:

Also read: How to properly include your contact details .

Draft a Business Analyst Resume Summary

If you were stuck on deciding what to write for a business analyst resume, a business analyst summary or an objective section, here is what you should know:

• If you have a 3+ years of work experience , then write a business analyst summary,
• If you have an entry level business analyst resume with less than 3 years of experience , you can add the objective section.

Example for business analyst summary:

Aaaaand...the recruiter drifted off to the last week's episode of Game of Thrones in the middle of reading your objective statement. And who can blame the recruiter? This doesn't exactly inspire confidence.

The first one stands nowhere in comparison to this. When you have only 6-10 seconds to grab the attention of the recruiter , you can't rely on a generic profile summary and expect to get shortlisted. You need that X-factor .

Here is an example:

Also read : Tips on drafting a compelling resume summary

Business Analyst Resume: Professional Objective

You might be wondering if the second summary sounds somewhat unreal? What if you don't have that much experience? What if you're just starting out?

For an entry level business analyst resume with no experience or little experience, you can use an objective statement instead of a Business Analyst Summary.

It doesn't matter if you have an entry-level business analyst resume or are an experienced manager. The key is to identify a problem which a prospective employer is stuck with, and demonstrate how you can utilize your skills and abilities in your entry level business analyst resume to solve that problem.

Add Relevant Business Analyst Skills

Many applicants commit the mistake of stuffing their resume with keywords without bothering to substantiate those skills in their Professional Experience section.

Business analyst profiles are highly nuanced and can differ from company to company. If you were a business analyst in 3 companies, the 4th company which you are targeting might expect a completely different set of skills.

The job description is your solution here. It gives an idea of what recruiters are looking for. You can then tailor your skills along the lines of their requirements.

To clarify this through an example, here's a sample JD for a business analyst profile:

• Acquiring and maintaining data from various sources
• Carrying out regular data cleansing and standardization
• Interpreting data and analyzing results using statistical techniques
• Identifying, analyzing, and implementing trends or patterns in complex data sets
• Generating useful reports and dashboards - Regular and Adhoc
• Assisting management in strategic decision making
• Setting up and maintaining automated data processes; essential skills: problem solving/analytical skills,
• Attention to details, collaboration and teamwork; desirable Skills: communication, productivity, planning & organizing, building relationships

If you were to source a few significant skills from this JD, here's how you can go about it:

Also read : Find out more skills to add in your resume

Technical Skills

A resume for Business Analyst is incomplete without a technical skills section. You can divide your Skills section into managerial/professional skills and technical skills.

Like with all other sections, for your technical skills as well, the JD is the ideal way to proceed. But the only way this section differs from the rest is that you can go over and beyond what is mentioned in the JD when it comes to technical skills.

There can be two ways to present your Technical Skills. The first one is:

Technical Skills: MySQL, Mainframe, HTML, Microsoft Office Suite, SAS, Crystal Reports

However, if you have many technical skills, you can choose a different route.

The ideal way is to group all your Technical Skills under relevant sub-headings. This is how you can represent the skills mentioned above in an alternative way:

This makes it easy for the recruiter to scan this section for useful information. As and when you work on your technical proficiency, you can classify your technical skills under different sub-headings as well.

Here is how you can add business analyst skills to your resume:

Professional Experience: Business Analyst Resume

This is the sine qua non of your analyst resume. How you frame points in this section determines whether you make the cut or not.

It's essential that you maintain a balance between the jargon and overall meaning to make sure that a recruiter going through your resume will be able to extract relevant information.

A rule of thumb is to go for only those methodologies and techniques which are listed in the JD.

It's the quantifiable impact which pulls you ahead of the game. Here's how you can do it:

Cause-effect Relationship: The Princeton Formula

While you are framing points in this section, you can rely on the Princeton formula to establish a concrete cause-effect relation in each point of your business analyst resume. Simply put,

A + P + R = A (Action Verb + Project + Result = Accomplishment)

The reason for why this formula works is it creates a parallal relation between your actions and accomplishments.

The how is as important as the what.

Here's what we are talking about:

Rephrase it as:

Applying this formula in all the points, while making sure that no point exceeds one line, will ensure that you weed out all the fluff and are left with only what's relevant. Doing so will elevate your business analyst resume instantly!

Start Your Sentences With Action Words

Recruiters are tired of using dry old verbs in every resume. Nowadays, everyone is "managing" everything. But you can mix and match with several power verbs to add an oomph-factor to your resume.

To give a very brief idea of the impact which power verbs can deliver:

Also read : How to make your resume interesting with power verbs

Group & Highlight Relevant Terms

There's no point in framing immaculate points if the recruiter is still going to gloss over them.

How do you avoid that in your business analyst resume?

Let us go through an example to provide better clarity here.

• Collaborated with Developers to review testing of changes & Unix script manual run
• Conducted scoping of problems & performed root cause analysis to generate targeted business insights for clients
• Led a team of 3 Business Analysts & effectively trained ~20 members on Mainframe, SQL, Unix and other internal tools
• Coordinated with key clients and initiated measures to understand their requirements for delivering effective solutions
• Drafted & reviewed business-related documentation including mapping & validated BRDs as per client requirements
• Created Process Maps to illustrate & communicate work flows for teams and other internal/external stakeholders
• Executed Quality Analysis for mainframe jobs & collated querying results from Sybase to conduct further analysis

Now, these points more or less follow the Princeton formula, but for a recruiter scanning your business analyst resume, it only looks like a bland wall of text.

How do you transform this section into something which might actually be useful for the recruiter? Here's how:

Team Management & Business Communication

Client Relationship Management

Quality Assurance & Documentation

It's not an ugly wall of text anymore. The points remained the same - merely classifying them into relevant sub-headings made a world of difference.

To take it a notch further, bold important phrases and words within each point to make the recruiter's job even easier, and give your business analyst resume a facelift!

Here is an ideal professional experience section you will land with, after following our golden tips:

Include Your Educational Details in Business Analyst Resume

The education section is also often underrated like the personal details section we talked about earlier.

It's just the Education section, right? Jot down the degrees and you are done?

Each and every section in a resume is prime real estate and it's up to you to make the most judicious use of it. You can mention only the degrees and there won't be anything wrong with it, or you can take it a step further.

BA - Economics (Hons.) | University of New York | May '17

This is pretty much how the Education section should look like in an experienced Business Analyst resume. However, there's a lot more you can do with an entry-level business analyst resume to utilize the years you spent studying.

BA - Economics (Hons.) | University of Syracuse | '14 - '17 | GPA 3.9/4.0

• Excelled in modules on Analytics and Financial Management
• Established the EcoSoc Quiz Club & organized its first ever State-level Quiz Contest which saw the participation of 80+ colleges and 300+ teams
• Organized a Symposium on 'Socio-economic Challenges of the 21st Century' for the Economics Society of UoS
• Won the 1st Prize in the Inter-college Debate Competition on 'Government Bailouts - Boon or Bane?' out of 70+ participants.

Here is what the education section of an experienced professional looks like:

Additionally, if there's a certain overlap in some modules/coursework which you studied in college and the profile which you are targeting, include that as well.

Add Projects in Your Business Analyst Resume

A project section should not include generic project description in the business analyst resume. Instead it should include specific details of your contribution along with statics in the project section.

Here are some tips to write Project section in the resume:

• Create a new section in the resume and name it as "Key Projects" or "Academic Projects"
• Enter your projects by number such as Project 1, Project 2, etc.
• For each project, write tech stacks & date of project completion
• Write your contribution & accomplishments with suitable numbers in single line bullet points.

Business Analyst Resume Project Example:

Project 1: Predicting the Success of an Upcoming Movie | Tech Stack: Oracle, JavaScript, PHP Objective: Developed a business analysis model to predict success of an upcoming movie by analyzing historical data of the success rate of production house, actors, and directors

Business Analyst Resume: Certifications

Acquiring business analysis certifications are the best way if you want to get ahead in your career.

When mentioning the certifications on your resume always make sure that:

• The certification is valid in the country you are applying for the job.
• Make sure that the certificate will not expire at the time of interviewing for the job

Here are some common certification course for Business Analysts:

• Certified Analytics Professional (CAP)
• IIBA Entry Certificate in Business Analysis (ECBA)
• IIBA Certified Business Analysis Professional (CBAP)
• IIBA Certification in Business Data Analytics (CBDA)
• IQBBA Certified Foundation Level Business Analyst (CFLBA)
• PMI Professional in Business Analysis (PBA)

Here is the format to write the business analyst resume certification:

Certification | Certifying Authority | Date

Here is how a certification section looks like in a business analyst resume:

Also read: How many certifications should you add to your resume?

Extracurricular Activities: Business Analyst Resume

Many people shy away from listing their high-school/college achievements. Sure, you don't have to reserve a separate page for those long-gone achievements in your business analyst resume.

However, it can be a great testament to your soft skills in an entry level business analyst resume.

For people with 10+ years of professional experience, there's very little meaning in listing out your achievements at under-graduate levels, unless they were plain awe-inspiring or something which still resonates with you.

For an entry level business analyst resume, you can mention a few significant extra-curricular achievements which you think might be relevant w.r.t the job that you are targeting.

For other non-relevant extra-curricular achievements, a bit of research and smart work can go a long way.

For example, you are targeting a particular MNC and on its website, you find that the company has a separate tennis team and they regularly play against other companies.

If you have experience in playing tennis in your college or universities you can add it to your resume.

EXTRACURRICULAR EXPERIENCE :

• Team Captain | Tennis Team | University of Virginia | Jan '19 - Feb '20
• Won 5 tournaments & trained new recruits

Business Analyst Resume Sample 1

A typical business analyst would love to stuff their resume with all the technical jargons they can muster.

And why wouldn't they? The profile is a seamless integration of business and technology.

Here is one of our business analyst resume examples:

• Forecasting the quarterly sales figures and revenues to devise new strategies for the company
• Continuously suggesting tweaks and new features for improving engagement by 29% & user retention by 34%
• Liaising with the gaming team of 25 to bolster user engagement and indulge more children/adults into gaming
• Conducting extensive research through 30+ white papers and published papers by industry thought leaders
• Analyzing behavioral data to interpret funnels, engagement, retention, conversion, etc.
• Generating 5+ monthly reports based on user behavior and presenting the findings to the senior management
• Operating market research to penetrate into the European and South-Asian markets
• Assisting the senior business analysts in planning & executing the launch of 2 mobile games in the Mexican market
• Assisted in managing 50+ accounting transactions in a day and reconciled accounts payable and receivable
• Facilitated budget projections and prepared financial statements while aiding in concluding balance sheet and P&L statements
• Published financial statements within a stipulated time-frame and ensured timely bank payments
• Helped with computing taxes, preparing tax returns for 20+ clients and auditing financial transactions & documents
• GPA: 3.8/4.0
• Entry Certificate in Business Analysis (ECBA) | International Institute of Business Analysis ( IIBA ) | Nov '20
• Languages: English (native) and French (fluent)

Business Analyst Resume Sample 2

Based on all the above tips around Business Analyst resumes, here's another one of the business analyst resume examples which you can refer to:

This business analyst resume sample will help you aggregate everything you have read in this guide on business analyst resumes so you can go ahead and make a killer resume for business.

Key Takeaways

To recap what we just talked about:

• In most cases, a reverse-chronological resume format will triumph over all others. But just to avoid confusion, have a look at your own trajectory and see if a functional or combination resume format might serve your purpose better.
• If you are an entry-level business analyst, you can go for an objective section on your resume. For all other cases, it's better if you have a professional summary section instead.
• Have a separate section for technical skills under your key skills section , while keeping both the subsets strictly in accordance with the job description.
• Showcase you accomplishments and the impact which you were able to deliver. Additionally, highlighting and assigning sub-headings to each section will work wonders for your business analyst resume work experience section.

Go to Hiration resume builder and create a professional resume for yourself. Additionally, reach out to us at [email protected] and you can get 24/7 professional assistance with all your job & career-related queries.

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IT Business Analyst Resume Examples: Proven To Get You Hired In 2024

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• IT Business Analyst Resume Tips

IT Business Analyst Resume Template

Download in google doc, word or pdf for free. designed to pass resume screening software in 2022., it business analyst resume sample.

As an IT business analyst, you will be in charge of synthesizing a company’s needs and communicating them to the IT professionals so that the systems and processes they create, serve the company best. You will be in constant communication with the IT team as well as the decision-makers in the company, so communication skills are crucial. You must also have a strong IT background so you can understand the part IT systems play in the running of a company.

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Recruiter Insight: Why this resume works in 2022

Tips to help you write your it business analyst resume in 2024,    use metrics to highlight your success..

Your job as an analyst is to provide recommendations and insights that will assist the company in lowering costs, increasing revenue, or increasing efficiency. Highlight times when this was achieved by using actual metrics in your experience section.

   Include analyst experience in related fields.

If you do not have a lot of IT-specific analyst experience, feel free to add analyst experience in related fields. Analyst skills are largely transferable, so recruiters will value that addition. This applicant included their analyst experience as a financial data analyst.

As a hiring manager who has recruited IT Business Analysts at companies like Amazon, Microsoft, and IBM, I've seen hundreds of resumes. The best ones always stand out by clearly showing the candidate's impact and skills. Here are some tips to make your IT Business Analyst resume shine:

   Quantify your achievements with numbers

Numbers are a powerful way to show your impact as an IT Business Analyst. Instead of just listing your responsibilities, use metrics to prove your value:

• Analyzed user feedback from 50+ interviews to identify top 10 features for new CRM system, resulting in 25% increase in sales productivity
• Led requirements gathering workshops with 20 stakeholders to define MVP scope for $1M supply chain automation project

Compare those to the less impressive versions without numbers:

• Gathered user feedback to define new CRM features
• Conducted requirements workshops to determine project scope

   Highlight your domain expertise

The best IT Business Analyst resumes showcase deep knowledge in the industries and domains they've worked in. Emphasize your expertise in areas like:

• Healthcare regulations like HIPAA for healthcare IT projects
• Financial reporting requirements like IFRS for banking system implementations
• Manufacturing concepts like BOM and MRP for ERP projects

For example:

5+ years of experience as an IT Business Analyst in the healthcare industry. Deep expertise in analyzing workflows and data flows for EMR/EHR systems to ensure compliance with HIPAA and HL7 standards.

   Show your technical skills

While IT Business Analysts don't need to be developers, the best resumes highlight some technical proficiency. Include skills like:

• SQL for querying databases
• Visio or Lucidchart for process mapping
• JIRA or Azure DevOps for managing requirements

Technical Skills: - SQL, Oracle PL/SQL - Visio for process flows, ERDs, and UML diagrams - JIRA for backlog management and user stories

Avoid just listing generic tools like Microsoft Office that any business analyst would be expected to know.

   Demonstrate your impact on projects

The most effective IT Business Analyst resumes focus on projects and the results achieved. Describe how you:

• Reduced manual work by 50% by gathering requirements for an RPA solution that automated invoice processing
• Saved $200K annually by analyzing support ticket data to identify process bottlenecks and improvement areas

Contrast that with vague statements that could apply to any project:

• Gathered requirements for an automation project
• Analyzed ticket data to find improvements

Always tie your work back to the business benefits.

   Tailor your resume for the job

The best IT Business Analyst resumes are tailored for each job application. Carefully review the job description and emphasize your most relevant skills and experience:

• If the job focuses on a specific industry like insurance, highlight your insurance domain knowledge and projects
• If it mentions Agile methodologies, describe your experience with user stories, sprints, and daily standups

Here's an example of a well-tailored resume summary:

IT Business Analyst with 7 years of experience in the insurance industry. Expertise in analyzing business processes and requirements for policy management and claims processing systems. Certified ScrumMaster with proven ability to collaborate with cross-functional Agile teams.

Avoid using the same generic resume for every job application.

   Include relevant certifications

The best IT Business Analyst resumes feature relevant certifications that demonstrate your skills and knowledge. Some valuable certifications include:

• IIBA certifications like ECBA, CCBA, or CBAP
• Scrum certifications like CSM or CSPO
• Business process certifications like CBPP or CBPA

Certifications: - Certification of Capability in Business Analysis (CCBA) - Certified ScrumMaster (CSM) - Six Sigma Green Belt

Only include certifications that are relevant to IT business analysis or the specific job requirements. Avoid listing generic certifications that don't add value.

Writing Your IT Business Analyst Resume: Section By Section

  summary.

A resume summary for an IT Business Analyst is optional, but it can be a valuable addition if you want to provide context or highlight details that aren't immediately apparent from the rest of your resume. It's particularly useful if you're changing careers and your past experience doesn't directly align with your current goals, or if you're an executive with extensive experience. However, avoid using an objective statement, as it's outdated and doesn't add value to your resume.

When crafting your summary, focus on showcasing your most relevant skills, experiences, and achievements without repeating information that's already covered in other sections. Keep it concise, ideally no more than a paragraph, and tailor it to the specific IT Business Analyst role you're targeting. Remember, your entire resume is essentially a summary, so there's no need to rehash everything in this section.

To learn how to write an effective resume summary for your IT Business Analyst resume, or figure out if you need one, please read IT Business Analyst Resume Summary Examples , or IT Business Analyst Resume Objective Examples .

1. Highlight your IT business analysis expertise

When writing your IT Business Analyst resume summary, focus on showcasing your expertise in key areas such as requirements gathering, process improvement, and stakeholder management. Avoid generic statements that could apply to any job seeker, like this:

Experienced professional seeking an IT Business Analyst role. Strong communication skills and a team player.

Instead, provide specific examples of your skills and accomplishments that are directly relevant to the role, like this:

IT Business Analyst with 5+ years of experience in requirements gathering, process mapping, and data analysis. Collaborated with cross-functional teams to implement a new CRM system, resulting in a 20% increase in customer satisfaction scores. Seeking to leverage my technical expertise and stakeholder management skills in an IT Business Analyst role at [Company].

2. Quantify your impact as an IT business analyst

To make your IT Business Analyst resume summary more impactful, include quantifiable achievements that demonstrate your ability to drive results. Avoid vague statements like:

• Experienced in project management and process improvement
• Skilled in data analysis and visualization

Instead, use specific metrics and examples to highlight your successes:

• Led a team of 5 analysts in optimizing business processes, reducing cycle times by 30%
• Analyzed complex datasets using SQL and Tableau, identifying opportunities that increased revenue by $500K

By quantifying your achievements, you provide concrete evidence of your skills and value to potential employers.

  Experience

The work experience section is the heart of your IT business analyst resume. It's where you show hiring managers that you have the skills and experience to excel in the role. In this section, we'll break down how to write a compelling work experience section that will make your resume stand out.

1. Highlight your business analysis accomplishments

When describing your work experience, focus on your accomplishments and the impact you made, rather than just listing your responsibilities. Use metrics to quantify your achievements whenever possible.

For example, instead of saying:

• Gathered requirements for software projects
• Created documentation for business processes

Say something like:

• Conducted requirements gathering sessions with stakeholders, resulting in a 20% reduction in project scope creep
• Developed and maintained documentation for 15+ business processes, increasing team efficiency by 30%

2. Showcase your technical skills and tools

As an IT business analyst, you likely work with a variety of technical tools and methodologies. Be sure to mention these in your work experience section to demonstrate your technical proficiency.

Some examples of relevant tools and skills to highlight:

• Requirements gathering tools (e.g., Jira, Confluence)
• Data analysis tools (e.g., SQL, Excel, Tableau)
• Process mapping and modeling tools (e.g., Visio, Lucidchart)
• Agile methodologies (e.g., Scrum, Kanban)

Collaborated with cross-functional teams using Agile methodologies (Scrum and Kanban) to deliver software projects on time and within budget. Utilized Jira for requirements tracking and Confluence for documentation management.

3. Use strong, industry-specific action verbs

When describing your work experience, use strong, industry-specific action verbs to make your resume more impactful. Generic verbs like "managed" or "responsible for" don't effectively convey your contributions.

Instead, use verbs like:

• Streamlined
• Implemented
• Facilitated
• Responsible for improving business processes

Instead, say:

• Analyzed and optimized business processes, resulting in a 15% increase in efficiency

4. Highlight your career progression

Employers value candidates who have shown growth and progression in their careers. If you've been promoted or taken on increasing responsibilities in your previous roles, make sure to highlight this in your work experience section.

ABC Company Senior Business Analyst (2018-Present) - Led requirements gathering and documentation efforts for a $500K software implementation project - Mentored and trained junior business analysts on best practices and methodologies Business Analyst (2016-2018) - Conducted stakeholder interviews and workshops to gather and document requirements - Collaborated with development teams to ensure successful project delivery

By showing your career progression, you demonstrate your ability to take on more responsibility and add increasing value to an organization.

  Education

Your education section is an important part of your IT business analyst resume. It shows hiring managers your academic background and how it's prepared you for the role. Let's look at how to write an effective education section step-by-step.

1. Put education at the top if you're a recent grad

If you graduated within the last 1-2 years, place your education section above your work experience. This highlights your most relevant qualification first.

Include your:

• Degree (Bachelor's in Information Systems)
• University name and location
• Graduation year

You can also add relevant coursework, academic honors/awards, and extracurriculars. For example:

Bachelor of Science in Information Systems University of Washington, Seattle, WA Graduated: June 2022 Relevant Coursework: Database Design, Systems Analysis and Design, Project Management GPA: 3.8

2. Keep education concise for mid-level and senior roles

If you have several years of IT business analyst experience, keep your education section brief. Hiring managers will focus more on your work history at this stage. Simply list your degree, university, and graduation year.

Avoid listing:

• Coursework or academic projects
• Awards, honors or extracurriculars
• High school education

A concise education section for a senior-level candidate may look like:

MBA, Columbia University, 2012 BS Computer Science, NYU

3. Include relevant certifications with education

Certifications demonstrate your expertise in key skills for IT business analysts. If you have any industry certifications, include them in your education section or in a separate "Certifications" section.

Some top certifications for IT business analysts are:

• IIBA Certifications (ECBA, CCBA, CBAP, CBATL)
• PMI Professional in Business Analysis (PMI-PBA)
• IREB Certified Professional for Requirements Engineering (CPRE)

When listing certifications, include the full certification name and the year you earned it. For example:

IIBA Certification in Business Analysis (CCBA), 2020

  Skills

The skills section of your IT business analyst resume is one of the most important parts. It's where you showcase your technical abilities, tools you're proficient in, and industry knowledge. Hiring managers and recruiters use this section to quickly assess if you have the right skills for the job.

In this section, we'll cover the key steps to write an effective skills section for your IT business analyst resume, with examples of what to do and what to avoid.

1. Tailor your skills to the job description

When writing your skills section, it's crucial to align your skills with what the job description asks for. Many companies use Applicant Tracking Systems (ATS) to automatically scan resumes for relevant keywords before a human even looks at them. If your resume doesn't contain the skills they're looking for, it may get filtered out.

Here's an example of a tailored skills section for an IT business analyst role:

Business Analysis : Requirements Gathering, Process Mapping, Gap Analysis, Use Cases, User Stories Methodologies : Agile, Scrum, Waterfall Tools : Jira, Confluence, Visio, SQL

Contrast this with a generic skills section that doesn't relate to the specific job:

Microsoft Office Leadership Communication Teamwork

To make sure your skills section is tailored and contains the right keywords, try using a tool like Resume Worded's Targeted Resume . It scans your resume against a job description and highlights important skills you may be missing.

2. Categorize your skills

Grouping your skills into categories makes it easier for hiring managers to quickly see your key competencies. For an IT business analyst, common categories could include:

• Business Analysis : showcase techniques like requirements gathering, process mapping, gap analysis
• Technical : list programming languages, databases, tools you're proficient in
• Methodologies : highlight your experience with Agile, Scrum, Waterfall, etc.
• Domain Knowledge : mention any industry-specific skills, like healthcare, finance, etc.

Here's an example of a well-categorized skills section:

Business Analysis : Requirements Gathering, Process Mapping, Gap Analysis, Use Cases Technical : SQL, Python, Tableau, Power BI Methodologies : Agile, Scrum, Kanban Domain Knowledge : Healthcare, EMR/EHR Systems, HL7, HIPAA

When categorizing your skills, focus on the hard skills and technical abilities most relevant to IT business analyst roles. Avoid listing too many soft skills like 'Communication' or 'Leadership' - those are harder to quantify and should be demonstrated through your work experience instead.

3. Use proficiency levels strategically

Some resumes use proficiency levels like 'Expert', 'Proficient', or 'Beginner' to indicate their skill level. This can be useful to highlight your top skills, but should be used sparingly. Only use proficiency levels for skills that are crucial to the job.

Here's an example of using proficiency levels effectively:

SQL (Expert) Python (Proficient) Tableau (Proficient) Visio (Beginner)

Avoid rating every skill, or using ratings that are too general:

Microsoft Office (Expert) Communication (Expert) Leadership (Expert)

Proficiency levels should be used to differentiate your skill set, not label yourself an expert in everything.

If you're not sure how your skills section stacks up, try using a resume scanner tool like Score My Resume by Resume Worded. It analyzes your resume section-by-section and gives feedback on how to improve your skills to impress recruiters and hiring managers.

4. Keep your skills current and relevant

As an IT business analyst, it's important to keep your technical skills up-to-date. Avoid listing outdated technologies or generic skills like 'Computer Skills' on your resume. Instead, highlight the current tools, methodologies, and techniques you're well-versed in.

Here are some examples of current, relevant skills for an IT business analyst:

• SQL, Python, R
• Tableau, Power BI, QlikView
• AWS, Azure, GCP
• Agile, Scrum, Kanban

If you have experience with older technologies that are still used in your target industry, you can include them. But focus the bulk of your skills section on current, in-demand skills.

MS-DOS Lotus Notes Waterfall Methodology IBM DB2

Not sure if your skills are up-to-date? Look at job descriptions for the roles you're targeting and note the common tools, technologies and keywords that appear. You can also check out industry reports and surveys to see what skills are most in-demand for IT business analysts.

Skills For IT Business Analyst Resumes

Here are examples of popular skills from IT Business Analyst job descriptions that you can include on your resume.

Skills Word Cloud For IT Business Analyst Resumes

This word cloud highlights the important keywords that appear on IT Business Analyst job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.

How to use these skills?

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Jobscan > Resume Examples > Business Data Resume Examples, Skills, and Keywords > Business Analyst Resume Examples, Skills, and Keywords

Business Analyst Resume Examples, Skills, and Keywords

Learn how to evaluate exactly what recruiters are looking for in a business analyst resume. Jobscan demonstrates how to use keywords and skills to optimize a business analyst resume to get past an ATS and into the hands of a recruiter.

Jobscan has helped land interviews with

Business Analyst Resume Sample

Along with having analytical and conceptual thinking skills , it is useful for business analysts to demonstrate an understanding of organizational data flow and managerial decision-making. Resumes should also highlight technical experience with technologies like Python, SQL, data visualization, and artificial intelligence (AI). If applicable, it’s best to include the knowledge and skills generally required by the industry.

‌ Business analyst skills can be divided into two sections: hard skills and soft skills . It’s important to target both. Hard skills are very specific and describe abilities you have gained through education and professional experience. Soft skills help hiring managers understand what type of employee you are going to be. Are you going to be a collaborator, a mediator, a leader, or an organizer?

‌ Learn about the business analyst resume keywords that can increase the effectiveness of your resume and categorize you as a top candidate for any business analyst position.

Below is an optimized business analyst resume that highlights skills that recruiters, hiring managers, and ATS look for in candidates.

Boston, MA 02101 • (555) 123-4321 • [email protected] • linkedin.com/in/kate-clooney

BUSINESS ANALYST • OPERATIONS ANALYST

Versatile and solutions-driven analyst with broad-ranging experience improving business and operational processes by leveraging natural analytical abilities and a background in computer science. Meticulous and disciplined, with a gift for analyzing business processes and developing useful metrics and benchmarks for tracking

Business Operations | Data Analysis | Project Lifecycle Management |Coding & Computer Systems | SQL | HMTL/CSS | XML | Database | Pivot | Excel | Relationship Building | Teamwork | Stakeholder Relations | Complex Communication | Agile | Scrum | Waterfall | Jira (JQL) | Microsoft Project | Teradata SQL | C++ | Java | HTML | CSS | XML | PeopleSoft (Oracle) | TradeShift | ServiceNow | Aprimo | Adobe Analytics

Analyze information from large-scale data comprised of Big Coms, Corp. customer feedback through survey responses, call logs, and other data sources. Perform detailed analysis, give insight into customer pain points, recommend potential improvements and business solutions, and assist with implementation.

• Provide customer examples and data for reported issues, work cross-functionally with support teams to establish workarounds for issues requiring funding for permanent resolution, and conduct tests on development fixes to ensure changes are working as expected
• Report metrics on customer feedback, customer service call logs, and customer order history, and use data to understand the customer experience; retrieve customer data for new user outreach campaigns • Develop new features focused on improving the customer experience, detecting technical issues, and identifying users impacted by those issues
• Translate business requirements and technical information into non-technical terms for communication and collaboration with development, operations, and leadership groups
• Serve as first line of support for data issues and data subject matter expert (SME) for client

Investigated data repositories for upcoming projects and initiatives. Determined which ETL processes were impacted, and the best approach to query certain data based on the initial business need and architecture. Collaborated with business partners and subject matter experts to validate research.

• Produced technical requirements and user stories for data warehousing projects to accommodate enterprise solutions; topics included maintaining legacy processes, adding new member populations to analytics repositories, consuming data for extracts and reports, and utilizing the growing data lake
• Collected, analyzed, developed, documented, and communicated business strategy requirements
• Contributed to the business short-and long-term planning sessions and provided input (from a business and IT perspective) to ensure understanding of business goals and direction

Internship focused on database management and application support for third party applications, such as PeopleSoft and TradeShift.

• Investigated and fixed technical issues in the integration of digital documents between front-end and back end applications; successfully assisted company and client online interactions
• Worked with and assisted client facility management teams in investigating and resolving issues within respective applications

Resume written by Lezlie Garr

Why this resume works

Just entering the workforce or making a career change to business analyst? For an entry-level business analyst resume, you need to frame your skillset and focus on your transferable skills.

Transferable skills are soft skills that include communication, interpersonal skills, attention to detail, time management, and more.

The role of an entry-level business analyst is to help the organization. They do this by making informed decisions and driving improvements in business processes and performance.

Business Analyst Resume Skills and Keywords

Listing professional skills and using the right resume keywords is not a trick to fool ATS ; it’s a way to repackage the skills you already have. In a business analyst resume, keywords and phrases are necessary to show off resume skills and magnify past accomplishments in ways that will catch a recruiter’s eye.

Top Business Analyst Resume Skills

• Critical thinking
• Time management
• Maintaining confidentiality
• Quality control
• Distribution
• Organizational skills
• Troubleshooting
• Statistical analysis
• Verbal/virtual communication
• Office and Google suites
• Prioritization
• Data analysis
• Project management
• Presentation skills
• Attention to detail
• Project analysis
• Problem-solving
• Systems analyst
• Oversee records
• Written communication
• Professionalism
• Marketing strategy
• Interpersonal skills
• Influence stakeholders

Does your resume pass the test?

Tailor your resume and optimize for applicant tracking systems with Jobscan.

5 Resume Writing Tips for Business Analysts

The following tips will help you optimize your resume and get it in the hands of a recruiter .

Tip #1: LinkedIn optimization

Business analysts may be overlooking the importance of LinkedIn optimization . LinkedIn is a social networking site that allows you to describe your business skills and experience to allow for an employer to find you. Incredibly, your next job may be looking for you.

Nearly 87% of recruiters use LinkedIn to find candidates for jobs they are looking to fill. An astounding 94% use LinkedIn to vet job candidates in a forum that lends itself to informal information gathering and more in-depth knowledge about a candidate. Recruiters can’t find you or vet you without a fully optimized LinkedIn profile.

Tip #2: Highlight communication skills

As businesses move toward more online services, business analysts may find that one of the most highly prized skills is the ability to communicate with others . It’s important to demonstrate that you can communicate both in person and within virtual meeting spaces.

Business analysts should emphasize their communication skills at every opportunity. Strive to use keywords and phrases featuring these executive-level skills throughout your resume. Arrange your communication successes and achievements in three locations on your resume: ‌

• Your r esume introduction or summary
• Your experience section
• Your skills section

Tip #3: Use hyperlinks

Hyperlinks may provide a way to get more information to an interested recruiter or hiring manager that just doesn’t fit on a resume. Hyperlinks to job portfolios or your LinkedIn profile are becoming more common and can give you an edge over other candidates.

Be sure these links are professional and related to your work as a business analyst. Use discretion in the pictures you post and in the things you write and comment on. Now that online vetting is becoming more prevalent among recruiters, your online presence is scrutinized more often and may mean the difference in getting hired.

Be consistent with your name on all job application materials, your LinkedIn profile, and other online sources. Use a professional email address. A separate email may also be best to differentiate between job alerts and junk mail.

Tip #4: Target your professional summary

Use your professional summary to introduce relevant keywords . ‌ It may be beneficial to approach your professional summary as an “elevator pitch” where you try to convince someone in three to five lines why you are the most qualified person for a business analyst position.

What about your background, education, or experience makes you an exceptional candidate for the role? What past achievements can help you prove that you’d be an excellent addition to any company?

Tip #5: Use achievement-oriented bullet points

Business analysts may find it helpful to lengthen their keywords into longer keyword phrases. The more detailed information you can provide in a short snippet, the better equipped you will be to convince recruiters to choose your resume over other business analyst candidates. Here are some samples to guide you: ‌

• Increase business efficiency and productivity
• Improve training and operational procedures
• Analyze and present reports to executive team members
• Collaborate on presentations to shareholders
• Organize and participate in strategic planning meetings
• Leverage data validation to implement quality control measures
• Create budgetary controls and financial management processes

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• Business Analyst Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Business Analyst Resumes:

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Business Analyst Resume Example:

• Developed and implemented a new data analysis tool that increased efficiency by 25% and reduced errors by 15%.
• Collaborated with cross-functional teams to identify and implement process improvements, resulting in a 10% reduction in project delivery time.
• Managed a project to implement a new CRM system, resulting in a 20% increase in sales and a 15% increase in customer satisfaction.
• Developed and executed a comprehensive testing plan for a new product launch, resulting in a 95% success rate and a 10% increase in revenue.
• Collaborated with stakeholders to identify and prioritize business needs, resulting in a 20% increase in team efficiency and a 15% reduction in project costs.
• Managed a project to implement a new inventory management system, resulting in a 30% reduction in inventory costs and a 20% increase in order fulfillment speed.
• Developed and implemented a new reporting system, resulting in a 25% increase in data accuracy and a 15% reduction in reporting time.
• Data analysis
• Process improvement
• Project management
• CRM implementation
• Cross-functional collaboration
• Stakeholder engagement
• Business requirements analysis
• Testing and quality assurance
• Inventory management
• Reporting and data visualization
• Time management
• Problem-solving
• Communication and presentation
• Team leadership
• Change management
• Risk assessment and mitigation
• Agile methodologies
• SQL and database management
• Microsoft Office Suite (Excel, PowerPoint, Word)
• Data modeling and forecasting

Top Skills & Keywords for Business Analyst Resumes:

Hard skills, soft skills, resume action verbs for business analysts:, a better way to build your resume.

Resume FAQs for Business Analysts:

How long should i make my business analyst resume, what is the best way to format a business analyst resume, which keywords are important to highlight in a business analyst resume, how should i write my resume if i have no experience as a business analyst, compare your business analyst resume to a job description:.

• Identify opportunities to further tailor your resume to the Business Analyst job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Business Analysts:

Business Analyst Resume & Guide

On the hunt for a new Business Analyst position? Before you start refreshing your resume, it is useful to check examples of other Business Analyst Resumes.

With hundreds of other Business Analysts job seekers looking for new positions every day, you want to make sure yours stands out from the rest. These proven examples give you ideas and components to adapt or specifically leave out on your own.

Let's get to it!

What you can read in this article

Business Analyst Resume Samples

Or download these examples in PDF at the bottom of this page for free

The Business Analyst Resume Guide

Formatting tips:.

Here are some formatting tips to keep in mind for your business analyst resume:

• Keep it to one page. If it’s longer than a page, the hiring manager will likely only skim it.
• Unless you’re customizing your business analyst resume summary, don’t include it. It’ll just take up space. (The big majority of business analyst job applicants don’t need a resume objective or resume summary).
• If you’re a senior business analyst, keep your education section really short. If you’re an entry-level business analyst, include relevant classes you took in school that make you qualified for the role.
• Don’t get too creative with your formatting. Your resume needs to be machine-readable so don’t include any images or charts.
• Include links to any relevant work, projects, or write-ups you have. Such as your LinkedIn, portfolios or other works.

If you want to be an entry-level business data analyst, you need to show that you are qualified for the role, even if you don't have much (or any) work experience. To do this, include details of any relevant maths/statistics/economics/programming classes you took at university.

To keep your resume professional, we recommend:

• Margins  – Margins of one-inch on all sides
• Font  – Pick a unique, yet professional font 
• Font Size  – Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing  – Use 1.0 or 1.15 line spacing
• Resume Length  – Don’t go over the 1-page limit.

Resume Sections

1. contact information :.

• Phone Number
• LinkedIn (optional)

Job Descriptions Examples

No matter how long you have been in your Business Analyst career, try incorporating these responsibilities under your employment history.

Samples from Business Analyst Resumes:

• Gathering intelligence from executives and stakeholders about current and future projects
• Partnering with IT directors to make sure each project is attainable given their current workload
• Evaluating, testing, and recommending new opportunities for enhancing software, hardware, or processes
• Designing and executing A/B testing procedures
• Creating direct channels of communication between the business and IT teams
• Identifying business trends by utilizing real data, compiling reports, and following up on results
• Improved timeframes for more than 50% of projects by successfully maintaining change management process
• First project completed in 90 days in an industry that averages 10 months to completion; Client reported 40% reduction in processing time
• Partnering with Project Managers to implement a comprehensive plan for each project
• Managed an initiative to increase efficiencies in the company's warehouse, including analysis of high velocity products in order to position inventory ideally and provide staff with appropriately sized shipping cartons
• Created project plans in accordance with project management framework standards and procedures. Identified ongoing issues and gaps within project plans, in order to eliminate implementation issues
• Mitigated defects by 15% by developing metrics to determine inefficiencies and areas for improvement across systems
• Managed routine accounts payable and expense reimbursement duties.
• Initiated a gross revenue sales increase of 17% in 3T2014 over 3T2013 with no changes to fixed costs
• Performed business process & financial analysis of current business processes and provided recommendations for improvement
• Created and planned the financial, marketing, expansion and acquisition strategies and objectives for 2022
• Gathered the business requirement and Prepared and reviewed Long Term Forecast (LTF) and monthly forecasts/actuals at Leadership Team Meetings
• Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies.
• Partnered with developers to automate manual processes, saving time and money while decreasing errors. Credited as a primary driving force behind a 5% increase in margins this fiscal year.
• Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.
• Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of enterprise implementations for up to 90,000 global users.

Keep it simple, short and powerful. It is better to demonstrate expertise here in just a handful of skills than a passing understanding of 10+ skills and coming over as a jack of all trades. To show employers that you have the skills they are looking for, try to incorporate these into your profile, essential skills, and cover letter sections:

Hard & Technical skills

• SQL (MySQL, PostgreSQL, SQLite, SQL Server)
• Microsoft Excel
• Tableau, Looker, Chartio
• Salesforce, Netsuite, Hubspot, Pipedrive
• A/B testing, linear regression, logistic regression
• Requirements Gathering & Analysis
• User Acceptance Testing (UAT)
• Enterprise Implementations
• KPI Dashboards & Scorecards
• BI, ERP & Big Data Platforms

Soft Skills

When companies use a Applicant Tracking System and keywords filters, they screen for hard skills only. So, soft skills won’t help you get past the first selection. Thus, listing soft skills on your resume won’t convince the hiring manager and can be left out. The interview is a first moment to demonstrate actual soft skills.

Tips from A tech Junior Business Analyst regarding Skills

What to Highlight

No matter how long you have been working as a Business Analyst, there are essentials that recruiters need to know about your background and skills to make sure you are a good fit for their team.

The first thing to include on your resume is the industries you have worked in, as well as the types of projects you have worked on. Since Business Analysts are responsible for linking business objectives with it's IT capabilities, it is vital to be familiar with the kinds of projects, as well as the industry, that you will be dealing with.

Next, you need to explain the team structures you worked in and the project lifecycle methodologies you do have experience with. Be it Agile, Waterfall or the LEAN method. Employers want to make sure you know about the process they are using (or seeking to adopt).

Lastly, make sure to include the types of tools you are familiar with, for both managing a project as well as creating reports.

Resume tips relevant for your Business Analyst Resume:

Quantifying Your Resume

Employers love numbers because it makes experiences feel more tangible. When writing your resume, if you can answer the questions, “ How much? ” or “ How many ? ”. You should include that number in your resume. For instance:

• How many concurrent projects did you work on at one time?
• How many steps are in your typical requirement gathering process?

Business Analyst Action Verbs

Business Analyst Resume Pdf Downloads

> Example Resume – Business Analyst (1).PDF

> Example Curriculum Vitae – Business Analyst (2).PDF

> Example Resume – Business Analyst (3).PDF

> Example Resume – Business Analyst (4).PDF

> Example Resume – Business Analyst (5).PDF

> Example CV – Business Analyst (6).PDF

> Example Resume – Business Analyst (7).PDF

> Example Resume – Business Data Analyst (8).PDF

> Example Resume – Business Analyst (9).PDF

> Example CV – Business Data Analyst (10).PDF

> Example Resume – Business Analyst (11).PDF

> Example Resume – Business Analyst (12).PDF

Create your own review

Love the examples to just copy paste. Speeds the writing up a lot. Keep up the good work!

thanks, great cv's

Thanks. Good notion for the entry level analysts here that have to prove their 'experience'. The irony.

Great inspiration. Actual free pdf. Wow!

Please add a free cover letter if you can. All the best

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Senior Business Analyst-Digital Operations

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The Senior Business Analyst will support product teams with tools and processes that meet organizational needs. In this role, you will evaluate current Intake and Governance processes and identify areas for improvement. The senior business analyst will complete a detailed analysis and requirements for designing and developing innovative solutions related to Intake and Governance, including tool changes. The senior business analyst executes operations enablement tools strategy and best practices and supports tools administration and visualization development. This individual will partner with Transformation Strategy & Translation, analyzing critical connections into the transformation hub, service blueprint, and the digital capabilities model to ensure consistent and connected execution across the organization. This individual will have excellent communication skills and curiosity to help solve problems. They will be a critical thinker who can visualize and work with details that they can relate to the big picture. The individual will ideally have Aha! experience and will be trained to provide backup support when needed.

Provides business analysis services at a local, institutional or enterprise level. Understands and considers both the business and the technical needs of all customers with the goal of providing a quality product or process that meets the business objectives. Exams costs, benefits and risks associated with the proposed investment/project and recommends alternatives for solutions throughout the business life cycle. Collaborate with stakeholders and users to synthesize, articulate and document business objectives and requirements by applying system and analytical thinking methodology and discipline. Proficient understanding of business strategy and business planning principles and applies to project work (areas may include but not limited to: value proposition, mission/strategy, goals/objectives, technology assessments, funding, and management/administration). Contributes to project charter and plans, work assignments, target dates, and other aspects of assigned projects. Applies systems engineering methodologies and discipline throughout the project lifecycle. Performs data analysis, defines and documents business requirements, supports translation to functional specifications early in the development cycle, and concludes with design synthesis and system validation while considering the complete system. Assists project leaders in coordinating deployment of deliverables. Demonstrates system and analytical thinking capability. Progressive knowledge and demonstrated use of business analysis methodologies and tools. Maintains effective correspondence and in-person communication. Builds credibility, rapport and partners with others to understand their needs and provides conflict resolution, problem solving, and ability to drive consensus. Works in partnership with stakeholders to develop a solid knowledge base of business needs. May manage projects of mid-level complexity, which could include subcomponents of larger-scale projects as directed by project leaders.

Bachelor's and 6 years experience in business analysis, business administration, engineering, information science, health or science-related field OR Master’s and 2 years experience in business analysis, business administration, engineering, information science, health or science-related field. CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.

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We are looking for results-oriented, driven individuals with a thirst for problem solving. at arizona department of environmental quality (adeq) our mission is to protect and enhance public health and the environment in arizona. through consistent, science-based environmental regulation; and clear, equitable engagement and communication; with integrity, respect and the highest standards of effectiveness and efficiency. because arizonans treasure the unique environment of our state and its essential role in sustaining well-being and economic vitality, today and for future generations. we are currently looking for employees who are committed to our agency, passionate to excel in their career and engaged in our mission. only this caliber of employee will be successful in driving our agency towards accomplishing our mission, address: 1110 w. washington street, phoenix, az 85007 business intelligence unit, salary:  $80k-$85k, closing date: open until filled.

The Business Intelligence Analyst position involves designing, managing, and deploying data systems, reports, and dynamic dashboards, as well as training users in these systems and the use of reports. The Business Intelligence Analyst will also present analytic findings. This position is responsible for extracting data from multiple sources, manipulating and validating data, and conducting root cause analysis. The successful candidate should be comfortable performing the following: writing queries in SQL Management Studio, writing ETL’s in SSIS, developing analytical visualizations such as Tableau, Power BI, etc. and managing data systems development/enhancements projects.

This position is available for remote work on a full-time basis within Arizona (including virtual office arrangements).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

This position is responsible for developing and maintaining software packages to determine compliance with applicable rules of the State, individuals’ status, and responding to requests for data from within ADEQ and partnership agencies. This position coordinates efforts in allowing external access to data by the public at large, including public requests for data from ADEQ’s Records Office, and delegated authorities. As a business intelligence and technical expert for the Business Intelligence Team, this position also keeps abreast of emerging techniques and methods to better leverage technology within the team and act as a technical lead for all data and analytics projects.

● Acts as primary liaison between Information Technology department, Business Intelligence Team, and the Divisions. ● Supports the organizations key business processes and applications and recommends business process redesign where applicable. ● Works with key stakeholders to identify reporting needs, defines the reporting requirements, designs the report, and writes the code required to deliver the report. ● Queries multiple data sources using SQL, develops ETLs, and produces analysis / reporting using data analysis and visualization tools such as Tableau, R, Stata, Python, etc. ● Analyzes data and provides insights and recommendations for organizational planning and operations. ● Performs detailed quality control checks on significant and diverse data sets related to programs. ● Demonstrate continuous effort to improve operations, streamline work processes, and work cooperatively with both internal and external customers. ● Prepares and delivers informative, well-organized presentations and project status reviews to stakeholders including process owners, customers, and stakeholders.

● Knowledge of current computing technologies and software applications such as SQL query language, and other database applications appropriate to the position’s job responsibilities. ● Experience with Business Intelligence and analytical applications such as Tableau, Power BI, SQL Server Management Studio, Visual Studio. ● Knowledge of statistical and business analysis; business operations, methods, practices and workflow engineering. ● Knowledge of or ability to learn and apply LEAN concepts, principles and tools used to create and deliver the most value from the customers perspective while consuming the fewest resources. ● Skill in providing technical assistance to business partners; performing analytic functions including workflow and statistical analysis. ● Ability to promote the use of business intelligence to make effective business decisions; communicate verbally and in writing; to establish and maintain effective working relationships; collaborate with IT/BI and program staff to achieve shared goals.

● A Bachelor’s Degree from an accredited college or university in Computer Science, Information Systems, Business Management or closely related field and 5 years of experience in a business intelligence or data analysis role.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply:  Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are: · 10 paid holidays per year · Accrual of sick and annual leave beginning at 12 and 13 days per year respectively for full-time employees · Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). · A top-ranked retirement program with lifetime pension benefits · A robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability · An incentivized commuter club and public transportation subsidy program · We promote the importance of work/life balance by offering workplace flexibility · We offer a variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program  here . For a complete list of benefits provided by The State of Arizona, please visit our benefits page

ASRS Lifetime Benefits

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting [email protected]. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.   State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements

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