• Jul 23, 2023
  • 10 min read

50 Top Paraphrasing In Communication Skills (2023)

paraphrasing in effective communication

Paraphrasing is a must-have communication skill—it's like the secret sauce to understanding and connecting with others. Picture this: you're having a conversation with someone, and they're pouring their heart out, sharing their thoughts and feelings. Now, paraphrasing comes into play—you listen intently, make eye contact, and avoid any distractions.

Understanding the main ideas is key, so you reflect on the information, pinpoint the core concepts, and really soak it all in. This active and reflective listening sets the stage for perfect paraphrasing.

Active Listening and Understanding

Paraphrasing techniques, building rapport and empathy, avoiding misinterpretation and assumptions, enhancing communication and clarity, cultural sensitivity, practice and improvement, supporting problem-solving and dialogue, acknowledging sources, 1. be attentive while listening.

Let's face it—we've all been guilty of zoning out during a conversation, thinking about what we're going to have for dinner or that upcoming vacation. But paraphrasing requires full attention. So, put away your phone, focus on the speaker, and be present in the moment. This not only shows respect but also sets the stage for a successful paraphrasing session.

2. Understand the main ideas

You know how when you watch a movie or read a book, you latch onto the main plot points? Well, it's the same in conversations. Grab those key ideas, reflect on them, and understand the essence of what the speaker is saying. It's like solving a puzzle—piece by piece, you'll get the whole picture.

3. Listen actively and reflectively

Active listening is like an art form—it involves not just hearing the words but also understanding the emotions and intentions behind them. Reflective listening takes it a step further. Before jumping into paraphrasing, take a moment to digest what you've heard. This reflection will guide you towards a more empathetic and accurate paraphrase.

4. Pay attention to nonverbal cues

You know how they say actions speak louder than words? Well, it's true. Nonverbal cues—facial expressions, body language, and tone of voice—reveal a lot about what's going on beneath the surface. So, keep your eyes peeled for those cues. They'll give you the extra insight you need to paraphrase with empathy and precision.

5. Verify understanding with the speaker

Imagine you're baking a cake, and you're not sure if you've got all the right ingredients. So, you double-check with the recipe. Similarly, after paraphrasing, double-check with the speaker. Ask questions like, "Did I get that right?" or "Is this what you meant?" This verification step ensures you're on the same page and keeps the conversation flowing smoothly.

6. Avoid interrupting while paraphrasing

Interrupting someone mid-sentence is like hitting pause on their thoughts and feelings. It disrupts the flow of communication and can leave them feeling unheard. So, don't do it. Let the speaker finish their thoughts before you dive into paraphrasing. This patience and attentiveness create a more positive and respectful conversation.

7. Use "I" statements when paraphrasing

Picture this: you're at a party, and someone starts gossiping about someone else. Suddenly, you jump in and say, "Well, I heard that..." It's not cool, right? Same goes for paraphrasing. When you start with "I" statements, like "If I understand correctly" or "From my perspective," you take ownership of your understanding. It shows you're not just regurgitating info but actively engaging in the conversation.

8. Restate information using synonyms

Paraphrasing is like giving a story a fresh coat of paint. Instead of using the exact words, swap some of them out for synonyms. It adds variety and flair to your paraphrase, demonstrating your mastery of the subject. So, grab a thesaurus and get creative!

9. Break down ideas into digestible chunks

Ever tried eating a whole pizza in one bite? Doesn't sound like fun, right? Paraphrasing complex ideas is like cutting that pizza into slices. Break it down into manageable chunks and focus on each part separately. You'll understand it better, and your paraphrase will be spot on.

10. Highlight main takeaways

You know how some sentences are like treasure chests with golden nuggets buried inside? When paraphrasing, uncover those precious main takeaways and give them the spotlight. Your paraphrase will become a concise and powerful summary, capturing the speaker's core message.

11. Change sentence structures

Repeating the same sentence structure over and over is like listening to a broken record. Mix it up! Play around with different sentence structures while retaining the original meaning. It keeps your paraphrase fresh and exciting.

12. Use a thesaurus to find substitutes

We all have our favorite words that we use like confetti. But paraphrasing is not a confetti party. To spice things up, use a thesaurus to find exciting word alternatives. Your paraphrases will be a colorful array of ideas.

13. Paraphrase complex ideas clearly

You know the feeling when you're reading a textbook and the jargon makes your head spin? Yeah, don't be that person. Paraphrase complex ideas in a straightforward manner, using everyday language. It helps the speaker—and yourself—understand the message better.

14. Use appropriate sentence stems

Just like building a house, a good paraphrase needs a strong foundation. And that foundation is an appropriate sentence stem. Starting with phrases like "It seems like..." or "I hear you saying..." anchors your paraphrase and sets the tone for a meaningful conversation.

15. Be concise and to the point

If you've ever listened to a never-ending story, you know how frustrating it can be. So, avoid going off on tangents when paraphrasing. Be concise and get to the heart of the matter. Your paraphrases will be like mini-explosions of insight.

16. Restate information with precision

When you're baking a cake, you measure the ingredients carefully to ensure it turns out just right. The same goes for paraphrasing. Pay attention to details and restate the speaker's information with precision. It shows that you value their words and ideas.

17. Paraphrase complex language into simpler terms

Remember that time you tried explaining quantum physics to your grandma? Yeah, not easy. When faced with complex language, break it down into simpler terms. It's like turning quantum physics into plain old everyday conversation. Your grandma will thank you.

18. Utilize owned language

Ever heard of the saying, "Put yourself in someone else's shoes"? Well, paraphrasing is like stepping into their shoes and walking a mile in them. So, use "owned" language when you paraphrase. Say, "It sounds like I heard you say..." instead of "You said..." It shows you're walking that mile together.

19. Ask perception checking questions

Imagine you're traveling to a new country, and you're not sure if you're pronouncing "hello" correctly. So, you ask a local to check. It's the same with paraphrasing. Ask perception checking questions after paraphrasing to ensure you got it right. It builds rapport and mutual understanding.

20. Be empathetic in your paraphrasing

Paraphrasing is more than just a linguistic exercise—it's an emotional connection. When someone shares their feelings, mirror their emotions in your paraphrase. Use phrases like "I can see you're feeling..." or "It sounds like you're experiencing..." This empathy strengthens your bond.

21. Paraphrase to build rapport

Imagine you're meeting your favorite celebrity, and they say, "I love your style!" It instantly creates a connection, right? Well, paraphrasing does the same. When you paraphrase, you show you're on the same page and truly listening. It's like building a bridge of trust and understanding.

22. Use paraphrasing to confirm understanding

Remember the time you went to a party and were unsure if you were at the right place? So, you asked the host to confirm. In the same way, paraphrasing is your confirmation tool. After you paraphrase, ask the speaker, "Did I get that right?" or "Is this what you meant?" It ensures you're in sync.

23. Be respectful in your paraphrases

Would you laugh at someone's dreams or call their ideas dumb? Of course not! So, when paraphrasing, be respectful. Use polite and courteous language. It shows that you value the speaker's perspective and creates a warm and inviting conversation.

24. Paraphrase to encourage dialogue

You know how people in movies say, "We need to talk"? Well, paraphrasing is the opposite—it's an invitation to talk. When you paraphrase, you're saying, "I'm here, and I'm ready to listen." It encourages the speaker to share more and keeps the conversation alive.

25. Use paraphrasing to demonstrate empathy

Empathy is like a warm hug—it makes people feel understood and cared for. So, when you paraphrase, you're giving that virtual hug. You're saying, "I'm here with you, and I get it." This demonstration of empathy fosters a safe and supportive space for communication.

26. Paraphrase to show active engagement

Imagine you're watching a magic show, and the magician asks for a volunteer. You raise your hand, eager to participate. That's the spirit of paraphrasing! It shows you're an active participant, not just a passive listener. Your engagement sets the stage for fruitful communication.

27. Use paraphrasing to build trust

Trust is like the secret ingredient in any successful relationship. When you paraphrase, you're adding that special something. It shows the speaker you're fully invested and genuinely trying to understand. This trust-building paraphrase fosters a deeper connection.

28. Avoid word-for-word repetition

Parrot talk is fun for, well, parrots. But in communication, it's a no-go. Paraphrasing is your opportunity to shine with creativity. So, skip the word-for-word repetition. Use your language skills to restate ideas in your unique way.

29. Avoid inserting personal opinions

Picture this: you're at a concert, and the band starts playing your favorite song. But then someone in the crowd starts loudly singing a different tune. Annoying, right? The same goes for paraphrasing—keep your personal opinions out of it. It's not about you; it's about the speaker.

30. Stay objective in your paraphrases

You know how at a fair, you try to win that stuffed animal by shooting hoops? The more objective you are, the better your chances. It's the same with paraphrasing. Stay objective, and you'll win at accurate communication.

31. Avoid misinterpretation

Misinterpretation is like a dance party gone wrong—you end up stepping on each other's toes. To avoid the mishaps of miscommunication, be cautious while paraphrasing. Pay attention to the speaker's words and nonverbal cues. When in doubt, ask clarifying questions.

32. Avoid making assumptions

You know what they say about assumptions, right? They can lead you down the wrong path. So, leave the assumptions behind when paraphrasing. Focus on the facts and the speaker's actual words. If you're unsure, ask away—better safe than sorry.

33. Avoid altering the speaker's meaning

Imagine you're ordering a sandwich, and the server brings you a burger instead. Not cool! The same goes for paraphrasing. Stick to the main ideas and tone expressed by the speaker. Don't add or subtract—you want the speaker's message intact.

34. Avoid paraphrasing in a condescending manner

Ever had someone talk down to you like you were a child? Not a good feeling, right? So, when you paraphrase, be mindful of your tone. Avoid sounding condescending or dismissive. Treat the speaker as an equal, and your paraphrase will shine.

35. Avoid rushing through paraphrasing

Imagine you're doing a puzzle, and you rush through it, forcing pieces to fit where they don't belong. It's frustrating, and the result isn't pretty. Same with paraphrasing. Take your time, let the pieces of information settle, and craft your paraphrase thoughtfully. The result will be a masterpiece of communication.

36. Paraphrase to enhance clarity

Clarity is like a spotlight—it shines a bright light on your communication. Paraphrasing is your spotlight operator. Use it to highlight the speaker's message and ensure a crystal-clear understanding.

37. Use paraphrasing to clarify ambiguity

You know how sometimes you're lost in a maze, and you need someone to point you in the right direction? That's where paraphrasing comes in. It's your GPS to guide you through ambiguous statements. Clarify any confusion and seek clarification if needed. The path will become clear.

38. Adapt your paraphrasing to the audience

Paraphrasing is like dressing up for different occasions. You wouldn't wear a ball gown to a beach party, would you? Similarly, consider your audience's knowledge and familiarity when paraphrasing. Adjust your language and level of detail accordingly. It ensures your paraphrase is tailored to suit your audience.

39. Paraphrase to confirm accuracy

Ever played telephone as a kid, and the message gets all twisted? That's what happens when you don't verify. Paraphrasing is your verification tool. By restating the speaker's message, you give them the opportunity to correct any misconceptions. It's the key to accurate communication.

40. Paraphrase to foster open communication

Open communication is like a blooming flower—it thrives in a nurturing environment. Paraphrasing creates that nurturing space. When you paraphrase, you're saying, "I'm here to support you and your thoughts." It invites the speaker to open up and share more.

41. Pay attention to context and tone

Context and tone are like spices in a recipe—they add flavor to your communication. So, when you paraphrase, pay attention to the context and emotions expressed by the speaker. It helps you craft a paraphrase that's on point and respectful of the speaker's feelings.

42. Paraphrase to create a supportive environment

Paraphrasing is like building a cozy nest for communication. It's your way of saying, "I'm here to support you and your thoughts." By paraphrasing, you create a safe and supportive space for open dialogue.

43. Use paraphrasing to clarify misunderstandings

Remember that time your friend misunderstood your text, and it turned into a big mess? Misunderstandings happen, but paraphrasing is your troubleshooter. It helps identify and resolve these issues, creating a smoother exchange of ideas.

44. Be mindful of cultural differences

Cultural sensitivity is like speaking a foreign language—it takes practice and patience. When paraphrasing, be mindful of cultural nuances and avoid misinterpreting or disrespecting cultural norms. It's the key to smooth and respectful communication.

45. Practice paraphrasing regularly

Practice makes perfect—like playing an instrument or doing yoga. So, engage in daily conversations and make an effort to paraphrase frequently. The more you practice, the more proficient you'll become.

46. Practice paraphrasing with different topics

Imagine you're a chef who only cooks one dish. Boring, right? Same goes for paraphrasing. Try your hand at paraphrasing different topics. It broadens your knowledge and adaptability, making you a paraphrasing virtuoso.

47. Use paraphrasing to facilitate problem-solving

Paraphrasing is like a bridge—it connects different ideas and helps solve problems collaboratively. When you paraphrase, you're not just rephrasing; you're building bridges of understanding. This fosters problem-solving and teamwork.

48. Use paraphrasing to encourage further discussion

Ever been in a brainstorming session where ideas bounce around like ping-pong balls? Paraphrasing is your ping-pong paddle. Use it to bounce ideas back to the speaker. It keeps the conversation lively and encourages further discussion.

49. Paraphrase to help coach your employees

When coaching employees, it's easy to give the answers. Instead, use paraphrasing to hold back your automatic answers. Listen, paraphrase back to them, and help them come up with the solution. Then, they'll learn more from the experience and will know what to do next time.

50. Always acknowledge the original source

Imagine you create a beautiful piece of art, and someone else claims it as their own. Not cool, right? Same goes for paraphrasing. Always give credit where it's due. Acknowledge the original source—it shows respect for their work and maintains academic integrity.

Paraphrasing is like the secret weapon in your communication arsenal—it enhances understanding, fosters empathy, and builds lasting connections. Through active listening, thoughtful paraphrasing techniques, and a dash of empathy, you can become a communication superstar, whether at the university, workplace, or in your personal life.

Remember to be respectful of cultural differences and to always acknowledge the original sources when paraphrasing academic or professional material. With practice, you'll master the art of paraphrasing, bringing harmony and success to your interactions. So, paraphrase on and see the magic unfold in your communication!

21 Expert Tips For Effective Communication With Difficult People

We communicate with people every day, but sometimes it can be challenging to deal with certain individuals, especially the difficult ones. You may feel stressed, frustrated, and overwhelmed by their behavior.

However, effective communication can help alleviate tension and find common ground. In this blog post, we've gathered 21 tips that will help you communicate with difficult people more effectively. By following these tips, you can manage difficult situations with greater ease and achieve better outcomes.

Preparing Yourself

1. stay calm.

Staying calm is crucial when dealing with difficult people. If you let their emotions affect you, you may find yourself becoming angry or frustrated. This can make the situation worse and harder to resolve. Instead, take deep breaths, remain objective, and don't take their behavior personally. By staying calm, you can de-escalate the situation and find a solution that works for everyone.

2. Prepare Mentally

Keep reading >>>

  • Personal Development

Recent Posts

1,000 Motivational Enjoy Every Moment of Life Quotes (2023)

1. “I genuinely want to do my best every day, and I genuinely want to enjoy life every day.” ― Landon Donovan 2. “Don’t wait for a...

900 Motivational Business Mindset Quotes (2023)

1. “Don’t be cocky. Don’t be flashy. There’s always someone better than you.” —Tony Hsieh, CEO of Zappos 2. “Get five or six of your...

1,000 Inspirational Quotes About Accomplishments (2023)

1. “You need to battle with fear of failure to achieve your goals in life.” ~ Invajy 2. “Small achievements are just as important as big...

Recent posts

LinkedIn Global Educational Leadership Roundtable Topics

Who's Attending Our Student Mental Health Roundtables?

7 Questions on Leadership with Anjo De Heus

7 Questions on Leadership with James Maurice Bumpas

7 Questions on Leadership with Nina Antinora

7 Questions on Leadership with Ravi Subbiah

7 Questions on Leadership with Illyasha Peete

7 Questions on Leadership with Devyn Reggio Hart

7 Questions on Leadership with Jeffrey James Seyferth

7 Questions on Leadership with Elena Ogram

7 Questions on Leadership with Rakhi Bhattacharya

7 Questions on Leadership with Eric Truebenbach

7 Questions on Leadership with Yuki Furuta

7 Questions on Leadership with Julia Bessler

7 Questions on Leadership with Mamta Rana

7 Questions on Leadership with Manee Kamboj

paraphrasing in effective communication

Our content is reader-supported. Things you buy through links on our site may earn us a commission

Join our newsletter

Never miss out on well-researched articles in your field of interest with our weekly newsletter.

  • Project Management
  • Starting a business

Get the latest Business News

Mastering communication: paraphrasing and summarizing skills.

A-bussiness-woman-discussing-with-a-man-in-an-office.

Two very useful skills in communicating with others, including when coaching and facilitating, are paraphrasing and summarizing the thoughts of others.

How to Paraphrase When Communicating and Coaching With Others

Paraphrasing is repeating in your words what you interpreted someone else to be saying. Paraphrasing is powerful means to further the understanding of the other person and yourself, and can greatly increase the impact of another’s comments. It can translate comments so that even more people can understand them. When paraphrasing:

  • Put the focus of the paraphrase on what the other person implied, not on what you wanted him/her to imply, e.g., don’t say, “I believe what you meant to say was …”. Instead, say “If I’m hearing you right, you conveyed that …?”
  • Phrase the paraphrase as a question, “So you’re saying that …?”, so that the other person has the responsibility and opportunity to refine his/her original comments in response to your question.
  • Put the focus of the paraphrase on the other person, e.g., if the person said, “I don’t get enough resources to do what I want,” then don’t paraphrase, “We probably all don’t get what we want, right?”
  • Put the ownership of the paraphrase on yourself, e.g., “If I’m hearing you right …?” or “If I understand you correctly …?”
  • Put the ownership of the other person’s words on him/her, e.g., say “If I understand you right, you’re saying that …?” or “… you believe that …?” or “… you feel that …?”
  • In the paraphrase, use some of the words that the other person used. For example, if the other person said, “I think we should do more planning around here.” You might paraphrase, “If I’m hearing you right in this strategic planning workshop, you believe that more strategic planning should be done in our community?”
  • Don’t judge or evaluate the other person’s comments, e.g., don’t say, “I wonder if you really believe that?” or “Don’t you feel out-on-a-limb making that comment?”
  • You can use a paraphrase to validate your impression of the other’s comments, e.g., you could say, “So you were frustrated when …?”
  • The paraphrase should be shorter than the original comments made by the other person.
  • If the other person responds to your paraphrase that you still don’t understand him/her, then give the other person 1-2 chances to restate his position. Then you might cease the paraphrasing; otherwise, you might embarrass or provoke the other person.

How to Effectively Summarize

A summary is a concise overview of the most important points from a communication, whether it’s from a conversation, presentation or document. Summarizing is a very important skill for an effective communicator.

A good summary can verify that people are understanding each other, can make communications more efficient, and can ensure that the highlights of communications are captured and utilized.

When summarizing, consider the following guidelines:

  • When listening or reading, look for the main ideas being conveyed.
  • Look for any one major point that comes from the communication. What is the person trying to accomplish in the communication?
  • Organize the main ideas, either just in your mind or written down.
  • Write a summary that lists and organizes the main ideas, along with the major point of the communicator.
  • The summary should always be shorter than the original communication.
  • Does not introduce any new main points into the summary – if you do, make it clear that you’re adding them.
  • If possible, have other readers or listeners also read your summary and tell you if it is understandable, accurate and complete.

For many related, free online resources, see the following Free Management Library’s topics:

  • All About Personal and Professional Coaching
  • Communications Skills
  • Skills in Questioning
  • Team Building
  • LinkedIn Discussion Group about “Coaching for Everyone”

————————————————————————-

Carter McNamara, MBA, PhD – Authenticity Consulting, LLC – 763-971-8890 Read my blogs: Boards , Consulting and OD , and Strategic Planning .

paraphrasing in effective communication

Carter McNamara

paraphrasing in effective communication

How to Start Your Private Peer Coaching Group

Introduction Purpose of This Information The following information and resources are focused on the most important guidelines and materials for you to develop a basic, practical, and successful PCG. The information is intended for anyone, although it helps if you have at least some basic experience in working with groups. All aspects of this offering …

paraphrasing in effective communication

What Makes for An Effective Leader?

© Copyright Sandra Larson, Minneapolis, MN. Sandra Larson, previous executive director of MAP for Nonprofits, was once asked to write her thoughts on what makes an effective leader. Her thoughts are shared here to gel other leaders to articulate their own thoughts on what makes them a good leader. Also consider Related Library Topics Passion …

paraphrasing in effective communication

How to Design Leadership Training Development Programs

Written by Carter McNamara, MBA, Ph.D., Authenticity Consulting, LLC. Copyright; Authenticity Consulting, LLC (Note that there are separate topics about How to Design Your Management Development Program and How to Design Your Supervisor Development Program. Those two topics are very similar to this topic about leadership training programs, but with a different focus.) Sections of …

paraphrasing in effective communication

What is the One Best Model of Group Coaching?

Group and team coaching are fast becoming a major approach in helping more organizations and individuals to benefit from the power of coaching. There are numerous benefits, including that it can spread core coaching more quickly, be less expensive than one-on-one coaching, provide more diverse perspectives in coaching, and share support and accountabilities to get …

paraphrasing in effective communication

Avoiding Confusion in Learning and Development Conversations

It’s fascinating how two people can be talking about groups and individuals in almost any form of learning and development, but be talking about very different things. You can sense their confusion and frustration. Here’s a handy tip that we all used in a three-day, peer coaching group workshop in the Kansas Leadership Center, and …

paraphrasing in effective communication

Reflections on the Question: “Is it Group or Team Coaching?”

I started my first coaching groups in 1983 and since then, have worked with 100s of groups and taught hundreds of others how do design and coach/facilitate the groups. I’ve also read much of the literature about group and team coaching. Here are some of my lessons learned — sometimes painfully. 1. The most important …

paraphrasing in effective communication

Single-Project and Multi-Project Formats of Action Learning

In the early 1980s, I started facilitating Action Learning where all set members were working on the same problem or project (single-project Action Learning, or SPAL). My bias in Action Learning has always been to cultivate self-facilitated groups, somewhat in the spirit of Reginald Revans’ preferences for those kinds of sets, too. However, at least …

paraphrasing in effective communication

The Applications of Group Coaching - Part 2

In Part 1, we described group coaching, starting with a description of coaching and then group coaching. We also listed many powerful applications of group coaching. Basic Considerations in Designing Group Coaching It is very important to customize the design of group coaching to the specific way that you want to use it. There are …

paraphrasing in effective communication

6 Steps to Resolving a Level 1 Disagreement

A disagreement arises in a meeting you are facilitating. This is an inevitable scenario in many types of meetings where a group needs to come to critical decisions - such as strategic planning or issue resolution sessions. How do you - the person in the room responsible for building consensus - resolve it without breaking group dynamics or creating a tense environment of division? It's a tough job, but you can (and need to) do it. Here's one way to resolve the disagreement.

paraphrasing in effective communication

Empowering Action Learners and Coaches: Free Online Resources

(The aim of this blog has always been to provide highly practical guidelines, tools and techniques for all types of Action Learners and coaches. Here are links to some of the world’s largest collections of free, well-organized resources for practitioners in both fields.) The Action Learning framework and the field of personal and professional coaching …

paraphrasing in effective communication

Action Learning Certification: Exploring Independent Standards

The field of personal and professional coaching has a widely respected and accepted, independent certifying body called the International Coach Federation. It is independent in that it does not concurrently promote its own model of coaching — it does not engage in that kind of conflict of interest. There seems to be a mistaken impression …

paraphrasing in effective communication

Effective Recording Techniques: Capturing Information

As a meeting facilitator, you must employ several techniques for recording information in a session to make it a manageable process. When you are gathering input, ideas, and issues from your group at warp speed, it will inevitably be challenging and tedious. Here are a few methods to make the process easier.

paraphrasing in effective communication

What March Madness teaches us about facilitation

Here we go. It's now down to the Final Four in this year's NCAA March Madness. As I analyze the four remaining teams and highlights of their seasons (and take a look at my butchered bracket!), I think about how March Madness and - more importantly - the game of basketball really does embody what we know about facilitation. Let's consider that thought for these reasons.

paraphrasing in effective communication

What kind of a Tough Leader are you?

Alan Frohman Articles, books and experience identify at least two types of tough leaders. Each is demanding, but in very different ways. The first type is described in these terms: Critical Judgmental Lacks compassion Micromanaging Disrespectful They rarely view themselves that way. But that is how their people describe them. They see themselves as being …

paraphrasing in effective communication

6 Things You’ll Hear in an Unprepared Meeting

Many times, we, as facilitators, are not prepared (or ill prepared) for meetings, and that leads to some horrific results – including those feelings you experienced while watching a fellow facilitator suffer through a meeting. What are some things you'll hear in an unprepared meeting? Look out for these words. And, don't let this happen to you.

Privacy Overview

About Stanford GSB

  • The Leadership
  • Dean’s Updates
  • School News & History
  • Commencement
  • Business, Government & Society
  • Centers & Institutes
  • Center for Entrepreneurial Studies
  • Center for Social Innovation
  • Stanford Seed

About the Experience

  • Learning at Stanford GSB
  • Experiential Learning
  • Guest Speakers
  • Entrepreneurship
  • Social Innovation
  • Communication
  • Life at Stanford GSB
  • Collaborative Environment
  • Activities & Organizations
  • Student Services
  • Housing Options
  • International Students

Full-Time Degree Programs

  • Why Stanford MBA
  • Academic Experience
  • Financial Aid
  • Why Stanford MSx
  • Research Fellows Program
  • See All Programs

Non-Degree & Certificate Programs

  • Executive Education
  • Stanford Executive Program
  • Programs for Organizations
  • The Difference
  • Online Programs
  • Stanford LEAD
  • Seed Transformation Program
  • Aspire Program
  • Seed Spark Program
  • Faculty Profiles
  • Academic Areas
  • Awards & Honors
  • Conferences

Faculty Research

  • Publications
  • Working Papers
  • Case Studies

Research Hub

  • Research Labs & Initiatives
  • Business Library
  • Data, Analytics & Research Computing
  • Behavioral Lab

Research Labs

  • Cities, Housing & Society Lab
  • Golub Capital Social Impact Lab

Research Initiatives

  • Corporate Governance Research Initiative
  • Corporations and Society Initiative
  • Policy and Innovation Initiative
  • Rapid Decarbonization Initiative
  • Stanford Latino Entrepreneurship Initiative
  • Value Chain Innovation Initiative
  • Venture Capital Initiative
  • Career & Success
  • Climate & Sustainability
  • Corporate Governance
  • Culture & Society
  • Finance & Investing
  • Government & Politics
  • Leadership & Management
  • Markets and Trade
  • Operations & Logistics
  • Opportunity & Access
  • Technology & AI
  • Opinion & Analysis
  • Email Newsletter

Welcome, Alumni

  • Communities
  • Digital Communities & Tools
  • Regional Chapters
  • Women’s Programs
  • Identity Chapters
  • Find Your Reunion
  • Career Resources
  • Job Search Resources
  • Career & Life Transitions
  • Programs & Webinars
  • Career Video Library
  • Alumni Education
  • Research Resources
  • Volunteering
  • Alumni News
  • Class Notes
  • Alumni Voices
  • Contact Alumni Relations
  • Upcoming Events

Admission Events & Information Sessions

  • MBA Program
  • MSx Program
  • PhD Program
  • Alumni Events
  • All Other Events

Matt Abrahams: The Power of the Paraphrase

An expert on public speaking shows how paraphrasing can help you navigate tricky communication situations.

November 19, 2014

paraphrasing in effective communication

A job seeker raises his hand to ask a question | Reuters/Rick Wilking

When you are giving a public presentation, don’t you hate it when you face … the dreaded question. You know the one: the emotionally loaded challenge that serves to undermine everything you presented prior. You had hoped you wouldn’t get it, but here it is. Or, you may face … the obnoxious meeting participant. You know this guy: He thinks he’s Mr. Smarty-Pants and wants everyone to know it. He ruins your meeting by going on long rants that contribute little and waste much.

These two situations can make even the most confident and calm speaker nervous. One powerful way to navigate your way through these two tricky communication situations is to rely on paraphrasing. Paraphrasing is a listening and reflecting tool where you restate what others say in your own words. The most effective paraphrases concisely capture the essence of what another speaker says. For example, at the end of your presentation a questioner asks: “In the past you have been slow to release new products. How soon will your new product be available?” You might paraphrase her question in one of the following ways:

  • “You’re asking about our availability.”
  • “You’d like to know about our release schedule.”
  • “Our release timeline will be … ”

Effective paraphrasing affords you several benefits. In Q&A sessions, for instance, it allows you to:

Make sure you understood the question correctly. After your paraphrase, the question asker has the opportunity to correct you or refine his or her question. There is no sense in answering a question you were not asked.

Think before you respond. Paraphrasing is not very mentally taxing, so while you are speaking your paraphrase you can begin to think of your response.

Acknowledge emotions prior to addressing the issue(s). Occasionally, you may find yourself confronted with an emotionally laden question. In order to be seen as empathetic, and to get the asker to “hear” your answer, you should recognize the emotion as part of your paraphrase. To a questioner who asks, “I get really exasperated when I try to use some of your features. How are you going to make it easier to use your product?” you might say: “I hear that you have emotion around the complexity of our offering.” By acknowledging the emotion, you can more easily move beyond it to address the issue at hand. Please note that you should avoid labeling the emotion, even if the asker does. If someone seems angry, it is better to use terms such as “strong emotion,” “clear concern,” and “passion.” I have seen a number of speakers get into a labeling battle with an audience member when the speaker names a specific emotion that the asker took offense to (e.g., saying an audience member seems frustrated when he is actually angry).

Reframe the question to focus on something you feel more comfortable addressing. I am not recommending pulling a politician’s trick and pivoting to answer the question you wanted rather than the one you got. Instead, by paraphrasing, you can make the question more comfortable for you to answer. The most striking example I have come across was in a sales situation where a prospect asked the presenter: “How come your prices are ridiculously expensive?” Clearly, the paraphrase “So you’re asking about our ridiculous pricing” is not the way to go. Rather, you can reframe the issue in your paraphrase to be about a topic you are better prepared to address. For example, “So you’d like to know about our product’s value.” Price is clearly part of value, but you start by describing the value and return on investment, which will likely soften the blow of the price.

Using paraphrases can also help you in facilitation situations, such as a meeting. In meetings, paraphrasing allows you to:

Acknowledge the participant’s effort. For many people, contributing in meetings can be daunting. There are real consequences for misspeaking or sounding unprepared. By paraphrasing the contributions you get from others, you validate the person’s effort by signaling that you really listened and valued their input.

Link various questions/ideas. You can pull together disparate contributions and questions and engage different participants by relating a current statement to previous ones. For example, you might say: “Your comment about our profitability links to the question a few minutes ago about our financial outlook.”

Manage over-contributors. Someone who over-shares or dominates a meeting with his or her opinions can be very disruptive and disrespectful. If it is your meeting, then the other participants will expect you to manage the situation. If you don’t, you will lose control and potentially credibility. Paraphrasing can help you move beyond the over-contributor while looking tactful. Fortunately, even the most loquacious person needs to inhale once in a while. During a pause, simply paraphrase a meaningful portion of the person’s diatribe and place focus elsewhere — to another person or topic. For example, you might say, “Forrest’s point about manufacturing delays is a good one. Laurie, what do you think?” Or, “Forrest’s point about manufacturing delays is a good one. What other issues are affecting our release schedule?” In both cases, you have politely informed Forrest that he is done, and you’ve turned the focus away from him and back to your agenda.

Beginning a paraphrase can sometimes be tricky, and people often ask me for suggestions for ways to initiate their paraphrases. Try one of the following lines to help you start your paraphrase:

  • “So what you are saying/asking is … ”
  • “What is important to you is … ”
  • “You’d like to know more about … ”
  • “The central idea of your question/comment is … ”

Paraphrasing has the power to help you connect with your audience, manage emotions, and steer the conversation. And once you begin to use the technique, you will realize it has the power to help you not only in presentations and meetings, but in virtually any interpersonal conversation.

For media inquiries, visit the Newsroom .

Explore More

A little “humorbragging” could help you land your next job, creative communication: how our design choices illustrate our values, can we be candid how to communicate clearly and directly, editor’s picks.

paraphrasing in effective communication

July 25, 2014 Matt Abrahams: A Good Question Can Be the Key to a Successful Presentation A Stanford GSB lecturer and expert on public speaking explains how you can become a more compelling and confident presenter by asking – not telling – in the right situations.

March 13, 2014 Matt Abrahams: How to Make Unforgettable Presentations A Stanford lecturer and expert on public speaking explains how to ensure your audience remembers what they hear and see.

March 04, 2014 Matt Abrahams: Presentations and the Art of the Graceful Recovery A Stanford lecturer and expert on public speaking explains what to do when memory fails.

February 26, 2014 Matt Abrahams: How Do You Make a Memorable Presentation? A Stanford lecturer and expert on public speaking explains how to manage anxiety and deliver a smooth presentation.

  • See the Current DEI Report
  • Supporting Data
  • Research & Insights
  • Share Your Thoughts
  • Search Fund Primer
  • Teaching & Curriculum
  • Affiliated Faculty
  • Faculty Advisors
  • Louis W. Foster Resource Center
  • Defining Social Innovation
  • Impact Compass
  • Global Health Innovation Insights
  • Faculty Affiliates
  • Student Awards & Certificates
  • Changemakers
  • Dean Jonathan Levin
  • Dean Garth Saloner
  • Dean Robert Joss
  • Dean Michael Spence
  • Dean Robert Jaedicke
  • Dean Rene McPherson
  • Dean Arjay Miller
  • Dean Ernest Arbuckle
  • Dean Jacob Hugh Jackson
  • Dean Willard Hotchkiss
  • Faculty in Memoriam
  • Stanford GSB Firsts
  • Annual Alumni Dinner
  • Class of 2024 Candidates
  • Certificate & Award Recipients
  • Dean’s Remarks
  • Keynote Address
  • Teaching Approach
  • Analysis and Measurement of Impact
  • The Corporate Entrepreneur: Startup in a Grown-Up Enterprise
  • Data-Driven Impact
  • Designing Experiments for Impact
  • Digital Marketing
  • The Founder’s Right Hand
  • Marketing for Measurable Change
  • Product Management
  • Public Policy Lab: Financial Challenges Facing US Cities
  • Public Policy Lab: Homelessness in California
  • Lab Features
  • Curricular Integration
  • View From The Top
  • Formation of New Ventures
  • Managing Growing Enterprises
  • Startup Garage
  • Explore Beyond the Classroom
  • Stanford Venture Studio
  • Summer Program
  • Workshops & Events
  • The Five Lenses of Entrepreneurship
  • Leadership Labs
  • Executive Challenge
  • Arbuckle Leadership Fellows Program
  • Selection Process
  • Training Schedule
  • Time Commitment
  • Learning Expectations
  • Post-Training Opportunities
  • Who Should Apply
  • Introductory T-Groups
  • Leadership for Society Program
  • Certificate
  • 2024 Awardees
  • 2023 Awardees
  • 2022 Awardees
  • 2021 Awardees
  • 2020 Awardees
  • 2019 Awardees
  • 2018 Awardees
  • Social Management Immersion Fund
  • Stanford Impact Founder Fellowships
  • Stanford Impact Leader Prizes
  • Social Entrepreneurship
  • Stanford GSB Impact Fund
  • Economic Development
  • Energy & Environment
  • Stanford GSB Residences
  • Environmental Leadership
  • Stanford GSB Artwork
  • A Closer Look
  • California & the Bay Area
  • Voices of Stanford GSB
  • Business & Beneficial Technology
  • Business & Sustainability
  • Business & Free Markets
  • Business, Government, and Society Forum
  • Get Involved
  • Second Year
  • Global Experiences
  • JD/MBA Joint Degree
  • MA Education/MBA Joint Degree
  • MD/MBA Dual Degree
  • MPP/MBA Joint Degree
  • MS Computer Science/MBA Joint Degree
  • MS Electrical Engineering/MBA Joint Degree
  • MS Environment and Resources (E-IPER)/MBA Joint Degree
  • Academic Calendar
  • Clubs & Activities
  • LGBTQ+ Students
  • Military Veterans
  • Minorities & People of Color
  • Partners & Families
  • Students with Disabilities
  • Student Support
  • Residential Life
  • Student Voices
  • MBA Alumni Voices
  • A Week in the Life
  • Career Support
  • Employment Outcomes
  • Cost of Attendance
  • Knight-Hennessy Scholars Program
  • Yellow Ribbon Program
  • BOLD Fellows Fund
  • Application Process
  • Loan Forgiveness
  • Contact the Financial Aid Office
  • Evaluation Criteria
  • GMAT & GRE
  • English Language Proficiency
  • Personal Information, Activities & Awards
  • Professional Experience
  • Letters of Recommendation
  • Optional Short Answer Questions
  • Application Fee
  • Reapplication
  • Deferred Enrollment
  • Joint & Dual Degrees
  • Entering Class Profile
  • Event Schedule
  • Ambassadors
  • New & Noteworthy
  • Ask a Question
  • See Why Stanford MSx
  • Is MSx Right for You?
  • MSx Stories
  • Leadership Development
  • How You Will Learn
  • Admission Events
  • Personal Information
  • GMAT, GRE & EA
  • English Proficiency Tests
  • Career Change
  • Career Advancement
  • Career Support and Resources
  • Daycare, Schools & Camps
  • U.S. Citizens and Permanent Residents
  • Requirements
  • Requirements: Behavioral
  • Requirements: Quantitative
  • Requirements: Macro
  • Requirements: Micro
  • Annual Evaluations
  • Field Examination
  • Research Activities
  • Research Papers
  • Dissertation
  • Oral Examination
  • Current Students
  • Education & CV
  • International Applicants
  • Statement of Purpose
  • Reapplicants
  • Application Fee Waiver
  • Deadline & Decisions
  • Job Market Candidates
  • Academic Placements
  • Stay in Touch
  • Faculty Mentors
  • Current Fellows
  • Standard Track
  • Fellowship & Benefits
  • Group Enrollment
  • Program Formats
  • Developing a Program
  • Diversity & Inclusion
  • Strategic Transformation
  • Program Experience
  • Contact Client Services
  • Campus Experience
  • Live Online Experience
  • Silicon Valley & Bay Area
  • Digital Credentials
  • Faculty Spotlights
  • Participant Spotlights
  • Eligibility
  • International Participants
  • Stanford Ignite
  • Frequently Asked Questions
  • Operations, Information & Technology
  • Organizational Behavior
  • Political Economy
  • Classical Liberalism
  • The Eddie Lunch
  • Accounting Summer Camp
  • California Econometrics Conference
  • California Quantitative Marketing PhD Conference
  • California School Conference
  • China India Insights Conference
  • Homo economicus, Evolving
  • Political Economics (2023–24)
  • Scaling Geologic Storage of CO2 (2023–24)
  • A Resilient Pacific: Building Connections, Envisioning Solutions
  • Adaptation and Innovation
  • Changing Climate
  • Civil Society
  • Climate Impact Summit
  • Climate Science
  • Corporate Carbon Disclosures
  • Earth’s Seafloor
  • Environmental Justice
  • Operations and Information Technology
  • Organizations
  • Sustainability Reporting and Control
  • Taking the Pulse of the Planet
  • Urban Infrastructure
  • Watershed Restoration
  • Junior Faculty Workshop on Financial Regulation and Banking
  • Ken Singleton Celebration
  • Marketing Camp
  • Quantitative Marketing PhD Alumni Conference
  • Presentations
  • Theory and Inference in Accounting Research
  • Stanford Closer Look Series
  • Quick Guides
  • Core Concepts
  • Journal Articles
  • Glossary of Terms
  • Faculty & Staff
  • Subscribe to Corporate Governance Emails
  • Researchers & Students
  • Research Approach
  • Charitable Giving
  • Financial Health
  • Government Services
  • Workers & Careers
  • Short Course
  • Adaptive & Iterative Experimentation
  • Incentive Design
  • Social Sciences & Behavioral Nudges
  • Bandit Experiment Application
  • Conferences & Events
  • Reading Materials
  • Energy Entrepreneurship
  • Faculty & Affiliates
  • SOLE Report
  • Responsible Supply Chains
  • Current Study Usage
  • Pre-Registration Information
  • Participate in a Study
  • Founding Donors
  • Program Contacts
  • Location Information
  • Participant Profile
  • Network Membership
  • Program Impact
  • Collaborators
  • Entrepreneur Profiles
  • Company Spotlights
  • Seed Transformation Network
  • Responsibilities
  • Current Coaches
  • How to Apply
  • Meet the Consultants
  • Meet the Interns
  • Intern Profiles
  • Collaborate
  • Research Library
  • News & Insights
  • Databases & Datasets
  • Research Guides
  • Consultations
  • Research Workshops
  • Career Research
  • Research Data Services
  • Course Reserves
  • Course Research Guides
  • Material Loan Periods
  • Fines & Other Charges
  • Document Delivery
  • Interlibrary Loan
  • Equipment Checkout
  • Print & Scan
  • MBA & MSx Students
  • PhD Students
  • Other Stanford Students
  • Faculty Assistants
  • Research Assistants
  • Stanford GSB Alumni
  • Telling Our Story
  • Staff Directory
  • Site Registration
  • Alumni Directory
  • Alumni Email
  • Privacy Settings & My Profile
  • Success Stories
  • The Story of Circles
  • Support Women’s Circles
  • Stanford Women on Boards Initiative
  • Alumnae Spotlights
  • Insights & Research
  • Industry & Professional
  • Entrepreneurial Commitment Group
  • Recent Alumni
  • Half-Century Club
  • Fall Reunions
  • Spring Reunions
  • MBA 25th Reunion
  • Half-Century Club Reunion
  • Faculty Lectures
  • Ernest C. Arbuckle Award
  • Alison Elliott Exceptional Achievement Award
  • ENCORE Award
  • Excellence in Leadership Award
  • John W. Gardner Volunteer Leadership Award
  • Robert K. Jaedicke Faculty Award
  • Jack McDonald Military Service Appreciation Award
  • Jerry I. Porras Latino Leadership Award
  • Tapestry Award
  • Student & Alumni Events
  • Executive Recruiters
  • Interviewing
  • Land the Perfect Job with LinkedIn
  • Negotiating
  • Elevator Pitch
  • Email Best Practices
  • Resumes & Cover Letters
  • Self-Assessment
  • Whitney Birdwell Ball
  • Margaret Brooks
  • Bryn Panee Burkhart
  • Margaret Chan
  • Ricki Frankel
  • Peter Gandolfo
  • Cindy W. Greig
  • Natalie Guillen
  • Carly Janson
  • Sloan Klein
  • Sherri Appel Lassila
  • Stuart Meyer
  • Tanisha Parrish
  • Virginia Roberson
  • Philippe Taieb
  • Michael Takagawa
  • Terra Winston
  • Johanna Wise
  • Debbie Wolter
  • Rebecca Zucker
  • Complimentary Coaching
  • Changing Careers
  • Work-Life Integration
  • Career Breaks
  • Flexible Work
  • Encore Careers
  • Join a Board
  • D&B Hoovers
  • Data Axle (ReferenceUSA)
  • EBSCO Business Source
  • Global Newsstream
  • Market Share Reporter
  • ProQuest One Business
  • RKMA Market Research Handbook Series
  • Student Clubs
  • Entrepreneurial Students
  • Stanford GSB Trust
  • Alumni Community
  • How to Volunteer
  • Springboard Sessions
  • Consulting Projects
  • 2020 – 2029
  • 2010 – 2019
  • 2000 – 2009
  • 1990 – 1999
  • 1980 – 1989
  • 1970 – 1979
  • 1960 – 1969
  • 1950 – 1959
  • 1940 – 1949
  • Service Areas
  • ACT History
  • ACT Awards Celebration
  • ACT Governance Structure
  • Building Leadership for ACT
  • Individual Leadership Positions
  • Leadership Role Overview
  • Purpose of the ACT Management Board
  • Contact ACT
  • Business & Nonprofit Communities
  • Reunion Volunteers
  • Ways to Give
  • Fiscal Year Report
  • Business School Fund Leadership Council
  • Planned Giving Options
  • Planned Giving Benefits
  • Planned Gifts and Reunions
  • Legacy Partners
  • Giving News & Stories
  • Giving Deadlines
  • Development Staff
  • Submit Class Notes
  • Class Secretaries
  • Board of Directors
  • Health Care
  • Sustainability
  • Class Takeaways
  • All Else Equal: Making Better Decisions
  • If/Then: Business, Leadership, Society
  • Grit & Growth
  • Think Fast, Talk Smart
  • Spring 2022
  • Spring 2021
  • Autumn 2020
  • Summer 2020
  • Winter 2020
  • In the Media
  • For Journalists
  • DCI Fellows
  • Other Auditors
  • Academic Calendar & Deadlines
  • Course Materials
  • Entrepreneurial Resources
  • Campus Drive Grove
  • Campus Drive Lawn
  • CEMEX Auditorium
  • King Community Court
  • Seawell Family Boardroom
  • Stanford GSB Bowl
  • Stanford Investors Common
  • Town Square
  • Vidalakis Courtyard
  • Vidalakis Dining Hall
  • Catering Services
  • Policies & Guidelines
  • Reservations
  • Contact Faculty Recruiting
  • Lecturer Positions
  • Postdoctoral Positions
  • Accommodations
  • CMC-Managed Interviews
  • Recruiter-Managed Interviews
  • Virtual Interviews
  • Campus & Virtual
  • Search for Candidates
  • Think Globally
  • Recruiting Calendar
  • Recruiting Policies
  • Full-Time Employment
  • Summer Employment
  • Entrepreneurial Summer Program
  • Global Management Immersion Experience
  • Social-Purpose Summer Internships
  • Process Overview
  • Project Types
  • Client Eligibility Criteria
  • Client Screening
  • ACT Leadership
  • Social Innovation & Nonprofit Management Resources
  • Develop Your Organization’s Talent
  • Centers & Initiatives
  • Student Fellowships

Image Description

The Power of Communication: The Principle of Paraphrasing

This lesson is a part of an audio course the power of communication: learning to communicate effectively by hans fleurimont.

Let's talk about paraphrasing and why in my view it is a very important principle to know and to understand. A paraphrase is an accurate response to the person who’s speaking, which states the essence of the speaker’s words in the listener’s own words. To put it another way to paraphrase is to express the meaning of something written or spoken using different words in order to achieve greater clarity. (And that what I just did was an example of paraphrasing).

So if I’m talking to someone and they’re explaining something to me, what I would do is paraphrase what they just said but in my own words. For example, let’s say that my wife is talking about her day and what she did at work and she is explaining the process of doing someone's taxes to me. So she says:

“One of my clients got all upset because they didn’t receive the whole amount they expected from their tax return and they threw a fit in the office.”

And then I would say “So they got mad because it was less than what they thought.” It’s as simple as that. You can paraphrase what someone says to you and you can also paraphrase something you said (Like how I did earlier). So now let’s talk about what goes into paraphrasing.

The Essential Elements of Paraphrasing Are:

  • Condensed. A good paraphrase is accurate. When people begin using this technique, they tend to be too wordy. A paraphrase should be shorter than the speaker’s statement.
  • Only the essentials. An effective paraphrase reflects only the essentials of the speaker’s message. It cuts through the clutter of details and focuses on what is central in the original message.
  • Focus on the Information. Another Characteristic of a paraphrase is that it focuses on the content of the message. It deals with the facts or ideas rather than the emotions the sender is expressing. Even though a firm distinction between facts and feelings is artificial, paraphrasing focuses on the content of the message.
  • Stated in the listener’s own words. The listener summarizes their understanding of what they heard in their own words. Repeating the speaker’s exact words (which is parroting) usually stifles or dry’s up a conversation, while paraphrasing, when used appropriately, can contribute greatly to the communication between people.

Example of Paraphrasing

Here is another example of paraphrasing:

Person A says “I want to bring you up to speed on a particular project. I talked with Claire, and she has been meeting with people at the state level for weeks about the funding. Things sound really up in the air. We should proceed with caution until we know more.”

One way we can paraphrase this statement is by saying “So the whole project is dependent on whether or not state funding goes through.”

This is just a quick example but there are many ways you can use paraphrases.

Always remember paraphrasing is very useful because it shows the person or people we are talking to that we are actively listening to them and that we understand what they are communicating with us. It is also helpful when you are teaching or giving instructions to a group of people. To paraphrase, it's a great principle to use when communicating. Believe me, the ability to paraphrase helps a whole lot especially in meetings with important people in your career and life.

Image Description

Hans Fleurimont

Listen to the full course.

Image Description

The Power of Communication: Learning to Communicate Effectively

Related courses.

Image Description

Negotiation Skills

Image Description

Persuasion Science Masterclass

Image Description

Handling Difficult People

Share this course, learn while doing something else.

Enjoy unlimited access to 2,000+ original audio lessons created by world-renowned experts.

SkillsYouNeed

  • INTERPERSONAL SKILLS
  • Communication Skills
  • Verbal Communication

Search SkillsYouNeed:

The SkillsYouNeed Guide to Interpersonal Skills

Introduction to Communication Skills - The Skills You Need Guide to Interpersonal Skills

Interpersonal Skills:

  • A - Z List of Interpersonal Skills
  • Interpersonal Skills Self-Assessment
  • What is Communication?
  • Interpersonal Communication Skills
  • Tips for Effective Interpersonal Communication
  • Principles of Communication
  • Barriers to Effective Communication
  • Avoiding Common Communication Mistakes
  • Social Skills
  • Getting Social Online
  • Giving and Receiving Feedback
  • Improving Communication
  • Interview Skills
  • Telephone Interviews
  • Interviewing Skills
  • Business Language Skills
  • The Ladder of Inference
  • Listening Skills
  • Top Tips for Effective Listening
  • The 10 Principles of Listening
  • Effective Listening Skills
  • Barriers to Effective Listening
  • Types of Listening
  • Active Listening
  • Mindful Listening
  • Empathic Listening
  • Listening Misconceptions
  • Non-Verbal Communication
  • Personal Appearance
  • Body Language
  • Non-Verbal Communication: Face and Voice
  • Effective Speaking
  • Conversational Skills
  • How to Keep a Conversation Flowing
  • Conversation Tips for Getting What You Want
  • Giving a Speech
  • Questioning Skills and Techniques
  • Types of Question
  • Clarification
  • Emotional Intelligence
  • Conflict Resolution and Mediation Skills
  • Customer Service Skills
  • Team-Working, Groups and Meetings
  • Decision-Making and Problem-Solving
  • Negotiation and Persuasion Skills
  • Personal and Romantic Relationship Skills

Subscribe to our FREE newsletter and start improving your life in just 5 minutes a day.

You'll get our 5 free 'One Minute Life Skills' and our weekly newsletter.

We'll never share your email address and you can unsubscribe at any time.

However good you think your listening skills are, the only person who can tell you if you have understood correctly or not is the speaker.  Therefore, as an extension of good listening skills, you need to develop the ability to reflect words and feelings and to clarify that you have understood them correctly. 

It is often important that you and the speaker agree that what you understand is a true representation of what was meant to be said.

As well as understanding and reflecting the verbal messages of the speaker it is important to try to understand the emotions - this page explains how to use reflection effectively to help you build greater understanding of not only what is being said but the content, feeling and meaning of messages.

What is Reflecting?

Reflecting is the process of paraphrasing and restating both the feelings and words of the speaker.  The purposes of reflecting are:

  • To allow the speaker to 'hear' their own thoughts and to focus on what they say and feel.
  • To show the speaker that you are trying to perceive the world as they see it and that you are doing your best to understand their messages.
  • To encourage them to continue talking.

Reflecting does not involve you asking questions, introducing a new topic or leading the conversation in another direction. Speakers are helped through reflecting as it not only allows them to feel understood, but it also gives them the opportunity to focus their ideas. This in turn helps them to direct their thoughts and further encourages them to continue speaking.

Two Main Techniques of Reflecting:

Mirroring is a simple form of reflecting and involves repeating almost exactly what the speaker says.

Mirroring should be short and simple.  It is usually enough to just repeat key words or the last few words spoken. This shows you are trying to understand the speakers terms of reference and acts as a prompt for him or her to continue. Be aware not to over mirror as this can become irritating and therefore a distraction from the message.

Paraphrasing

Paraphrasing involves using other words to reflect what the speaker has said. Paraphrasing shows not only that you are listening, but that you are attempting to understand what the speaker is saying.

It is often the case that people 'hear what they expect to hear' due to assumptions, stereotyping or prejudices. When paraphrasing, it is of utmost importance that you do not introduce your own ideas or question the speakers thoughts, feelings or actions. Your responses should be non-directive and non-judgemental.

It is very difficult to resist the temptation to ask questions and when this technique is first used, reflecting can seem very stilted and unnatural. You need to practice this skill in order to feel comfortable.

Reflecting Content, Feeling and Meaning

The most immediate part of a speaker's message is the content, in other words those aspects dealing with information, actions, events and experience, as verbalised by them.

Reflecting content helps to give focus to the situation but, at the same time, it is also essential to reflect the feelings and emotions expressed in order to more fully understand the message.

This helps the speaker to own and accept their own feelings, for quite often a speaker may talk about them as though they belong to someone else, for example using “you feel guilty” rather than “I feel guilty.”

A skilled listener will be able to reflect a speaker's feelings from body cues (non-verbal) as well as verbal messages. It is sometimes not appropriate to ask such direct questions as “How does that make you feel?”  Strong emotions such as love and hate are easy to identify, whereas feelings such as affection, guilt and confusion are much more subtle.  The listener must have the ability to identify such feelings both from the words and the non-verbal cues, for example body language, tone of voice, etc.

As well as considering which emotions the speaker is feeling, the listener needs to reflect the degree of intensity of these emotions.  For example:

Intensity Emotion
“You feel a little bit sad/angry?”
“You feel quite helpless/depressed?”
“You feel very stressed?”
“You feel extremely embarrassed?”

Reflecting needs to combine content and feeling to truly reflect the meaning of what the speaker has said.  For example:

“ I just don't understand my boss.  One minute he says one thing and the next minute he says the opposite. ”
“ You feel very confused by him? ”

Reflecting meaning allows the listener to reflect the speaker's experiences and emotional response to those experiences.  It links the content and feeling components of what the speaker has said.

You may also be interested in our pages: What is Empathy? and Understanding Others .

Guidelines for Reflecting

  • Be natural.
  • Listen for the basic message - consider the content, feeling and meaning expressed by the speaker.
  • Restate what you have been told in simple terms.
  • When restating, look for non-verbal as well as verbal cues that confirm or deny the accuracy of your paraphrasing.  (Note that some speakers may pretend you have got it right because they feel unable to assert themselves and disagree with you.)
  • Do not question the speaker unnecessarily.
  • Do not add to the speaker's meaning.
  • Do not take the speaker's topic in a new direction.
  • Always be non-directive and non-judgemental.

Advanced Communication Skills - The Skills You Need Guide to Interpersonal Skills

Further Reading from Skills You Need

Our Communication Skills eBooks

Learn more about the key communication skills you need to be an effective communicator.

Our eBooks are ideal for anyone who wants to learn about or develop their communication skills, and are full of easy-to-follow practical information and exercises.

Continue to: Clarifying Giving and Receiving Feedback

See Also: The 10 Principles of Listening Questioning Skills and Techniques Note-Taking | Conflict Resolution

  • Join Mind Tools

The Mind Tools Content Team

Paraphrasing and Summarizing

Summing up key ideas in your own words.

Paraphrasing and Summarizing - Summing Up Key Ideas In Your Own Words

© GettyImages Foxys_forest_manufacture

Make complex information easier to digest!

Imagine you're preparing a presentation for your CEO. You asked everyone in your team to contribute, and they all had plenty to say!

But now you have a dozen reports, all in different styles, and your CEO says that she can spare only 10 minutes to read the final version. What do you do?

The solution is to paraphrase and summarize the reports, so your boss gets only the key information that she needs, in a form that she can process quickly.

In this article, we explain how to paraphrase and how to summarize, and how to apply these techniques to text and the spoken word. We also explore the differences between the two skills, and point out the pitfalls to avoid.

What Is Paraphrasing?

When you paraphrase, you use your own words to express something that was written or said by another person.

Putting it into your own words can clarify the message, make it more relevant to your audience   , or give it greater impact.

You might use paraphrased material to support your own argument or viewpoint. Or, if you're putting together a report   , presentation   or speech   , you can use paraphrasing to maintain a consistent style, and to avoid lengthy quotations from the original text or conversation.

Paraphrased material should keep its original meaning and (approximate) length, but you can use it to pick out a single point from a longer discussion.

What Is Summarizing?

In contrast, a summary is a brief overview of an entire discussion or argument. You might summarize a whole research paper or conversation in a single paragraph, for example, or with a series of bullet points, using your own words and style.

People often summarize when the original material is long, or to emphasize key facts or points. Summaries leave out detail or examples that may distract the reader from the most important information, and they simplify complex arguments, grammar and vocabulary.

Used correctly, summarizing and paraphrasing can save time, increase understanding, and give authority and credibility to your work. Both tools are useful when the precise wording of the original communication is less important than its overall meaning.

How to Paraphrase Text

To paraphrase text, follow these four steps:

1. Read and Make Notes

Carefully read the text that you want to paraphrase. Highlight, underline or note down important terms and phrases that you need to remember.

2. Find Different Terms

Find equivalent words or phrases (synonyms) to use in place of the ones that you've picked out. A dictionary, thesaurus or online search can be useful here, but take care to preserve the meaning of the original text, particularly if you're dealing with technical or scientific terms.

3. Put the Text into Your Own Words

Rewrite the original text, line by line. Simplify   the grammar and vocabulary, adjust the order of the words and sentences, and replace "passive" expressions with "active" ones (for example, you could change "The new supplier was contacted by Nusrat" to "Nusrat contacted the new supplier").

Remove complex clauses, and break longer sentences into shorter ones. All of this will make your new version easier to understand   .

4. Check Your Work

Check your work by comparing it to the original. Your paraphrase should be clear and simple, and written in your own words. It may be shorter, but it should include all of the necessary detail.

Paraphrasing: an Example

Despite the undoubted fact that everyone's vision of what constitutes success is different, one should spend one's time establishing and finalizing one's personal vision of it. Otherwise, how can you possibly understand what your final destination might be, or whether or not your decisions are assisting you in moving in the direction of the goals which you've set yourself?

The two kinds of statement – mission and vision – can be invaluable to your approach, aiding you, as they do, in focusing on your primary goal, and quickly identifying possibilities that you might wish to exploit and explore.

We all have different ideas about success. What's important is that you spend time defining your version of success. That way, you'll understand what you should be working toward. You'll also know if your decisions are helping you to move toward your goals.

Used as part of your personal approach to goal-setting, mission and vision statements are useful for bringing sharp focus to your most important goal, and for helping you to quickly identify which opportunities you should pursue.

How to Paraphrase Speech

In a conversation – a meeting or coaching session, for example – paraphrasing is a good way to make sure that you have correctly understood what the other person has said.

This requires two additional skills: active listening   and asking the right questions   .

Useful questions include:

  • If I hear you correctly, you're saying that…?
  • So you mean that…? Is that right?
  • Did I understand you when you said that…?

You can use questions like these to repeat the speaker's words back to them. For instance, if the person says, "We just don't have the funds available for these projects," you could reply: "If I understand you correctly, you're saying that our organization can't afford to pay for my team's projects?"

This may seem repetitive, but it gives the speaker the opportunity to highlight any misunderstandings, or to clarify their position.

When you're paraphrasing conversations in this way, take care not to introduce new ideas or information, and not to make judgements on what the other person has said, or to "spin" their words toward what you want to hear. Instead, simply restate their position as you understand it.

Sometimes, you may need to paraphrase a speech or a presentation. Perhaps you want to report back to your team, or write about it in a company blog, for example.

In these cases it's a good idea to make summary notes as you listen, and to work them up into a paraphrase later. (See How to Summarize Text or Speech, below.)

How to Summarize Text or Speech

Follow steps 1-5 below to summarize text. To summarize spoken material – a speech, a meeting, or a presentation, for example – start at step 3.

Finding This Article Useful?

You can learn another 151 communication skills, like this, by joining the Mind Tools Club.

paraphrasing in effective communication

Subscribe to Our Newsletter

Receive new career skills every week, plus get our latest offers and a free downloadable Personal Development Plan workbook.

1. Get a General Idea of the Original

First, speed read   the text that you're summarizing to get a general impression of its content. Pay particular attention to the title, introduction, conclusion, and the headings and subheadings.

2. Check Your Understanding

Build your comprehension of the text by reading it again more carefully. Check that your initial interpretation of the content was correct.

3. Make Notes

Take notes on what you're reading or listening to. Use bullet points, and introduce each bullet with a key word or idea. Write down only one point or idea for each bullet.

If you're summarizing spoken material, you may not have much time on each point before the speaker moves on. If you can, obtain a meeting agenda, a copy of the presentation, or a transcript of the speech in advance, so you know what's coming.

Make sure your notes are concise, well-ordered, and include only the points that really matter.

The Cornell Note-Taking System   is an effective way to organize your notes as you write them, so that you can easily identify key points and actions later. Our article, Writing Meeting Notes   , also contains plenty of useful advice.

4. Write Your Summary

Bullet points or numbered lists are often an acceptable format for summaries – for example, on presentation slides, in the minutes of a meeting, or in Key Points sections like the one at the end of this article.

However, don't just use the bulleted notes that you took in step 3. They'll likely need editing or "polishing" if you want other people to understand them.

Some summaries, such as research paper abstracts, press releases, and marketing copy, require continuous prose. If this is the case, write your summary as a paragraph, turning each bullet point into a full sentence.

Aim to use only your own notes, and refer to original documents or recordings only if you really need to. This helps to ensure that you use your own words.

If you're summarizing speech, do so as soon as possible after the event, while it's still fresh in your mind.

5. Check Your Work

Your summary should be a brief but informative outline of the original. Check that you've expressed all of the most important points in your own words, and that you've left out any unnecessary detail.

Summarizing: an Example

So how do you go about identifying your strengths and weaknesses, and analyzing the opportunities and threats that flow from them? SWOT Analysis is a useful technique that helps you to do this.

What makes SWOT especially powerful is that, with a little thought, it can help you to uncover opportunities that you would not otherwise have spotted. And by understanding your weaknesses, you can manage and eliminate threats that might otherwise hurt your ability to move forward in your role.

If you look at yourself using the SWOT framework, you can start to separate yourself from your peers, and further develop the specialized talents and abilities that you need in order to advance your career and to help you achieve your personal goals.

SWOT Analysis is a technique that helps you identify strengths, weakness, opportunities, and threats. Understanding and managing these factors helps you to develop the abilities you need to achieve your goals and progress in your career.

Permission and Citations

If you intend to publish or circulate your document, it's important to seek permission from the copyright holder of the material that you've paraphrased or summarized. Failure to do so can leave you open to allegations of plagiarism, or even legal action.

It's good practice to cite your sources with a footnote, or with a reference in the text to a list of sources at the end of your document. There are several standard citation styles – choose one and apply it consistently, or follow your organization's house style guidelines.

As well as acknowledging the original author, citations tell you, the reader, that you're reading paraphrased or summarized material. This enables you to check the original source if you think that someone else's words may have been misused or misinterpreted.

Some writers might use others' ideas to prop up their own, but include only what suits them, for instance. Others may have misunderstood the original arguments, or "twisted" them by adding their own material.

If you're wary, or you find problems with the work, you may prefer to seek more reliable sources of information. (See our article, How to Spot Real and Fake News   , for more on this.)

Paraphrasing means rephrasing text or speech in your own words, without changing its meaning. Summarizing means cutting it down to its bare essentials. You can use both techniques to clarify and simplify complex information or ideas.

To paraphrase text:

  • Read and make notes.
  • Find different terms.
  • Put the text into your own words.
  • Check your work.

You can also use paraphrasing in a meeting or conversation, by listening carefully to what's being said and repeating it back to the speaker to check that you have understood it correctly.

To summarize text or speech:

  • Get a general idea of the original.
  • Check your understanding.
  • Make notes.
  • Write your summary.

Seek permission for any copyrighted material that you use, and cite it appropriately.

This site teaches you the skills you need for a happy and successful career; and this is just one of many tools and resources that you'll find here at Mind Tools. Subscribe to our free newsletter , or join the Mind Tools Club and really supercharge your career!

Rate this resource

The Mind Tools Club gives you exclusive tips and tools to boost your career - plus a friendly community and support from our career coaches! 

paraphrasing in effective communication

Comments (10)

  • Over a month ago Midgie wrote Hi sahibaMehry, My view is that we paraphrase the meaning and essence of what has been said, rather than sentence by sentence or word for word. If you are to use the exact words, that would be 'quoting' someone. Hope that helps. Midgie Mind Tools Team
  • Over a month ago sahibaMehry wrote Hello could you please answer my question do we need to paraphrase sentences in summarizing or not we should summarize it word to word?
  • Over a month ago Michele wrote Hi SabrinaSeo, You are most welcome. We hope the information in the article was helpful. Michele Mind Tools Team

Please wait...

paraphrasing in effective communication

Paraphrasing Examples for Better Communication

paraphrasing in effective communication

Speak Like a Pro

paraphrasing in effective communication

Speak, We'll Check

Speech checker

Effective communication is vital in today's fast-paced world. Paraphrasing is a valuable tool that helps people convey complex ideas and information in a simplified and understandable manner. Here we will discuss the importance of paraphrasing for better communication and provide examples that demonstrate its application in different contexts.

What is Paraphrasing?

Paraphrasing involves expressing the ideas, thoughts, or information found in another source using your own words. It is a vital skill in many professional, academic, and everyday situations where accurate and clear communication is necessary. The goal of paraphrasing is to simplify or clarify the original message while maintaining its essence and meaning.

Why is Paraphrasing Important for Better Communication?

  • Improved Understanding: Paraphrasing helps in breaking down complex ideas and jargon into simpler language, making it easier for your audience to grasp the message you are trying to convey.
  • Avoiding Plagiarism: In academic and professional settings, paraphrasing is essential to avoid plagiarism, which can have severe consequences for one's reputation and career.
  • Active Listening: Paraphrasing demonstrates active listening and engagement in a conversation, showing that you have understood and considered the speaker's perspective.
  • Enhancing Relationships: Paraphrasing can foster empathy and rapport between the communicator and the recipient, promoting collaboration and understanding in personal and professional relationships.
  • Cultural Sensitivity: Paraphrasing can help in adapting the message to suit the cultural context and language of the audience, ensuring effective communication across different backgrounds.

Tips for Effective Paraphrasing

  • Read and understand the original content thoroughly.
  • Use your own words and sentence structure.
  • Maintain the overall meaning and context of the original source.
  • Use synonyms and alternative phrasing where appropriate.
  • Cite the source if you are using specific ideas or information from it.

Original Statement (1): The current rate of global warming is alarming, and if we don't take significant steps to reduce our carbon footprint, the consequences could be catastrophic for future generations.

Paraphrase Example: The speed at which our planet is heating up is deeply concerning, and if we don't make substantial efforts to lower our carbon emissions, the impact on our descendants could be disastrous.

Original Statement (2): Many companies now offer flexible work arrangements, including remote work and flextime, which provide employees with better work-life balance and increased job satisfaction.

Paraphrase Example: Numerous businesses are now introducing adaptable work options, such as working from home and flexible hours, leading to an improved balance between personal and professional life and higher employee contentment.

Original Statement (3): A well-balanced diet, regular exercise, and adequate sleep are crucial for maintaining good health and preventing chronic diseases.

Paraphrase Example: Eating a varied and nutritious diet, staying physically active, and getting enough rest are essential for preserving our overall well-being and avoiding long-term health issues.

Original Statement (4): In today's fast-paced business environment, effective communication is a key factor in fostering collaboration, productivity, and innovation.

Paraphrase Example: In the rapidly-evolving corporate world, efficient communication plays a pivotal role in promoting teamwork, enhancing output, and stimulating creativity.

Original Statement (5): Research has shown that students who engage in extracurricular activities tend to have better academic performance and develop important life skills, such as time management, problem-solving, and teamwork.

Paraphrase Example: Studies indicate that students who participate in after-school activities generally demonstrate higher academic achievement and acquire crucial life competencies, including organizing their time, finding solutions to challenges, and working collaboratively.

As you can see, paraphrasing is a vital communication skill that helps simplify complex ideas, foster understanding, and enhance interpersonal relationships. By mastering the art of paraphrasing, you can improve your communication in various professional, academic, and personal settings. As demonstrated, paraphrasing allows for the clearer and more accessible expression of ideas, ensuring that the intended message is effectively conveyed to the listener. In a world where effective communication is paramount, developing strong paraphrasing skills can greatly contribute to success in both personal and professional spheres.

paraphrasing in effective communication

Olga Ayvazyan

Recent blogs.

paraphrasing in effective communication

Popular Blogs

paraphrasing in effective communication

A simple and easy way to speaking correctly

Speaking with colleagues, interviewers, and examiners can be a stressful experience, especially if you speak a foreign language or expect tricky questions. Focusing on what you say and, at the same time, being aware of how you talk is extremely challenging.

Call Recording

Easy recording

From your browser, you can record meetings and calls

Only your voice

Use headphones to make sure only your voice is recorded

Feedback & Practice

Get cues on pronunciation, practice words, and sentences

Clear communication

Make progress and get to your goals faster

Instagtam logo

Recommended reading

paraphrasing in effective communication

loading

  • Forbes India Blogs
  • Business & Strategy

Paraphrasing and summarising: Two weapons of solid communication

Mastering the two skills will result in fruitful conversations at workplaces.

Bhavna Dalal

  • Most Popular

Bhavna Dalal [[www.bhavnadalal.com](http://www.bhavnadalal.com/)] is the Founder and CEO of Talent Power Partners a Leadership Development company based in Bangalore, India. She is an Executive Master Coach [ICF MCC Certified] with an MBA from IIM Calcutta and has a B.E. in Electronics. She has authored the books Checkmate Office Politics and Team Decision Making endorsed by the likes of Marshal Goldsmith and Dr. Jadgish Seth among many other business leaders. Bhavna has been serving on several compliance commitees and is the Vice President on the Board of Directors of Bodhi Education Society (A not-for-profit that supports schools in rural Andhra Pradesh).

  • Coach, mentor, advise or instruct: How to develop high-performing teams
  • Influence without authority: How to be powerful irrespective of your role, position
  • How can we accept criticism better?
  • Do you feel taken for granted and undervalued at work?
  • Why regulating, and not suppressing your emotions is the key to healthy living—and leading
  • " class="general-icons icon-sq-whatsapp">
  • " class="general-icons icon-sq-googleplus popup">
  • " class="general-icons icon-sq-mail">
  • " class="general-icons icon-sq-print">

Paraphrasing and summarising are powerful yet simple means to enable effective purposeful conversations in the workplace.

The dictionary definition of paraphrase is: par•a•phrase verb Express the meaning of (the writer or speaker or something written or spoken) using different words, especially to achieve greater clarity. noun A rewording of something written or spoken by someone else.

Paraphrasing is a solid means of truly and completely attempting to understand what the person communicating with you is really trying to say.

This may be the single-most critical factor that will facilitate fruitful conversations especially in flatter organisation structures. If roles are going to be defined more and more by responsibility and not by position, it is important that all parties involved have a common understanding of what they are dealing with. If the responsibility and ownership lies with you to get a job done, learning and practising this skill will make your job and communications a lot easier.

Paraphrasing greatly enhances the impact of the conversation.

Organisations need to encourage more and more people to close important conversations in meetings and one on ones by paraphrasing and summarisation. Paraphrasing and summarising are tied together. In order to summarise, we need to paraphrase in our own words.

There are several benefits to paraphrasing at the close of a conversation. It forces you to reflect on what just happened. This leads to deeper introspection and retrospection, hence getting a better understanding of the issue or situation at hand.

This skill very often does not come naturally to us. However, like any other skill, it can be learnt and practised.

Tips on how to paraphrase when communicating ❖    The focus of the paraphrase should be on what the speaker implied, not on what you wanted them to imply. For example, a better way to say, “I think what you mean to say is ...”  is replacing it with, “If I am hearing you right, you mean that…?” ❖    In the paraphrase, try to use some of the words that the other person has used. Very often, the meaning of commonly used words has different interpretation for different people. By choosing the words used by the person speaking and coming to a clear common understanding is one of the primary goals of paraphrasing. ❖    You will need to listen to the person speaking actively if you will be paraphrasing what they are saying. This means paying attention to their body language, their expressions and their emotions in addition to their words. ❖    Put the ownership of the paraphrase on yourself, for example, “If I am hearing you right…?” or “If I understand you correctly…?” This makes the other person not as defensive, and hence more open to the conversation. ❖    Phrasing the paraphrase as a question is also a helpful technique, “You are saying that…?”, so that the speaker has the responsibility and opportunity to clarify their original comments in response to your question. ❖    Put the focus of the paraphrase on the other person, for example, if the person said, “I don’t have enough time to do what I want,” then don’t paraphrase, “We all don't have enough time, right?” ❖    Try not to evaluate or judge the other person’s comments. For example, not a  good idea to say, “Do you really think that is true?” or “I think it is unfair to make that comment.” ❖    You could use a paraphrase to validate your impression of the other person's comments. For example, it would be okay to name their feelings by saying, “You seemed frustrated on hearing…?” ❖    As much as possible, attempt to keep the paraphrase shorter than the original comments made. ❖    If the other person responds to your paraphrase that you still don’t understand them, give them a few more chances to restate their position.

Summarising is a very important skill for effective communication and is usually followed by paraphrasing. A summary is a concise overview of the most important points from a communication. It could be from a conversation, document or presentation. A well-spoken summary can verify that people understand each other. It can make communications more efficient and ensure that the gist of the communication is captured by all involved. This skill too can be acquired.

Tips on how to summarise effectively ❖    When listening to someone, look for what exactly they are trying to say underneath the words. ❖    Look for any one major point that comes from the communication. ❖    This about what the person is trying to accomplish in the communication? ❖    Try to organise the main and supporting ideas in your head. ❖    Do not introduce any new main points into the summary. If you do, make it clear that you’re adding them. ❖    The summary must always be shorter than the original communication.

Combining the skills of paraphrasing and summarising will allow you to save time and make great impressions in a workplace, where effective communication is greatly valued.

The thoughts and opinions shared here are of the author.

Check out our end of season subscription discounts with a Moneycontrol pro subscription absolutely free. Use code EOSO2021. Click here for details.

  • " class="general-icons icon-sq-youtube">

Paraphrasing is an effective form of verbal feedback to use when listening, however it is not simply repetition or “parroting,” but restating another person’s statement in your own words to gain understanding.

Use your own words to tell what you think the speaker meant, not what they said.

Paraphrasing enables the listener to clarify the speaker’s meaning and it conveys interest in what the speaker is saying and helps create a supportive environment for the conversation.

Speaker: "I'm having a hard time communicating with Bill and I don't know what's going on."
Paraphrase: "It sounds like you're frustrated that you and Bill aren't getting along."
Speaker: "Yes... and I think he's avoiding me on purpose."

In this example, the paraphrase allows us to find out that the speaker is concerned that Bill is avoiding him. While this is not what he said initially, the paraphrase revealed what his real meaning was.

Alternately, the speaker could have responded by saying: "Yes, I'm concerned and not at all sure what to do about it." This would also have revealed more about the message that the speaker was trying to communicate.

Here's another example:

Speaker: "I'm not feeling well today."
Paraphrase: "Sounds like you're coming down with something."
Speaker: "No... I'm just nervous about having to make a presentation at today's meeting."

In this case, the listener took the wrong meaning for what the speaker said, but when they checked their understanding by paraphrasing, the speaker corrected their understanding.

Remember... use paraphrasing to check your understanding.

You can learn how to paraphrase when you use Communication University.

Partner With Us Links Privacy Policy Terms Of Service DCMA Notice Sales and Refund Policies Site Map Assessment Terms

paraphrasing in effective communication

Home » Modules » Effective Communication » Effective Communication High School » Active Listening and Paraphrasing

Listening: The Key to 2 Way Communication

Some important facts about listening:

  • the average person speaks anywhere from 125 to 175 words per minute.
  • we have the ability to listen to around 300 to 450 words per minute.
  • often our brain does not fully engage in listening as it can multitask and do so many other things while we can still appear like we are listening.

To demonstrate how quickly communication can break down play a quick game of “broken telephone”

Students sit in a circle; the teacher whispers a message (be sure to include lots of descriptive detail) to the first student and then the same message is whispered from one student to the next; the final student says the message out loud; it is often dramatically different from the original message. This game can also further demonstrate the pitfalls of “ Trouble Talk “, specifically rumours and gossip. Relay that this is what happens each day when people believe things others supposedly said without hearing it first hand.

Brainstorm with students all the possible factors that may lead to poor of faulty communication.

Active listening:, active listening is the skill of fully concentrating on what is being said rather than passively hearing the message. it involves not only concentrating on what is being said, but also understanding, responding, and remembering what has been said. it is a skill that can be learned and developed with practice., to demonstrate the importance of active listening try this simple activity with students..

Have students draw a simple design on a piece of paper. Pair students up and without showing their drawing, have them take turns giving instructions on how to replicate the design.

Do this once where the receiver can only listen and not ask questions and then a second time where the the receiver can ask questions after each instruction. Compare the designs. Switch roles.

Brainstorm with students all the possible factors that helped them best recreate the drawing.

Good communication is not only about expressing yourself but also actively listening and working to understand what the other person is saying. Learning and practicing these healthy communication skills will prepare you for the times when communication with someone is most important.

Active Listening is a skill that needs to be taught and practiced.

Introduction to Mindful Listening

This video gives great tips and an intro to breaking the ice and having a good conversation.

Brainstorm with students what active listening means., what does it look like, what does it sound like, what does it feel like.

paraphrasing in effective communication

Paraphrasing:

Paraphrasing is when a person reads or actively listens to a message and is able to clearly express it back in their own words (written or spoken).  In a paraphrase, the original ideas or meaning are maintained, but the wording has to be your own.  Like active listening, paraphrasing is a skill that needs to be taught explicitly, practiced, and developed.

paraphrasing in effective communication

3 Benefits of Paraphrasing: The Skill for Learning, Writing and Communicating

Paraphrasing is the underrated skill of reinstating, clarifying or condensing the ideas of another in your own words. By paraphrasing, you can curate credible and well-developed documents, and arguments. But there’s more to paraphrasing than the final result, the process of paraphrasing engages your ability to learn actively, write well, and communicate creatively.

paraphrasing in effective communication

Paraphrasing allows you to share another’s ideas in your own words. This powerful technique is useful in both written and verbal communication, and acts as a tool for conveying information effectively. Paraphrasing is an underrated skill that is beneficial to a variety of individuals from students and writers to employees and business owners. In any setting, sharing information well is the key to good quality work and results. The process of paraphrasing itself also has a number of benefits, making you a better learner, writer and communicator. 

Paraphrasing: The Active Learning Strategy 

Paraphrasing requires you to think about the information you want to convey. You need to understand the meaning in order to reword and restructure the idea, and share it effectively. The process of paraphrasing encourages you to get to the core message, and improves your understanding of the material. In this way, you are actively engaging with the material . Instead of passively reading, you are breaking down the ideas and concepts. Rather than slotting information into your writing, you’re reworking and tailoring it to your needs and your audience. 

Paraphrasing can improve your memory by encouraging you to engage with the information. The 5-step approach to paraphrasing suggests writing your first paraphrase without looking at the original material. This engages your ability to actively recall information from memory, and think of new ways to write it out, rather than simply trying to memorise what you read word for word. After your first draft, you’ll revisit the original material to check if your work conveys the same meaning, this part of the process can further strengthen memory. You’re again revisiting the material in a way that is active and assessing your understanding. Likewise, the practice of paraphrasing improves your ability to convey information, ensuring that it is well-written and tailored to your audience.

This learning method is particularly useful for exams. You’ll learn the material well, developing a deep understanding and continue to refine this as you paraphrase the information. You’ll also be practising your ability to share this information in a way that is well-written, avoids plagiarism and engages your audience. This means, you’ll be able to easily add these ideas into your assignments or exams, having already taken the time to understand the ideas deeply and even practised sharing this information. You’ll be able to show the depth of your learning through paraphrasing, proving you understand the bigger picture and the finer details. 

Paraphrasing: The Technique for Improving Writing Ability

Once you’ve understood the concept well, the process of paraphrasing can improve your writing ability in a variety of ways. You’ll improve your vocabulary by making use of synonyms and identifying key words. You might also switch between word categories, using a noun instead of a verb or changing  adjectives into adverbs. Overtime, this will make you a better writer. Paraphrasing is more than changing a few words and can involve switching between the active or passive voice, this can improve your ability to distinguish between the two. Effective paraphrasing also involves playing around with sentence structure, you might utilise shorter or longer sentences to convey the idea at hand. 

These benefits can still be found even when using paraphrasing tools . You’ll still have to test your understanding by assessing the paraphrase the tool produced. Likewise, you’ll be exposed to new ways of writing things, new words, sentence structures, and organisation. You’ll learn how to pick out the paraphrasing styles that do or don’t work for your writing. Beyond the more technical aspects of writing, paraphrasing can also teach you how to communicate more clearly. You might rearrange the information to emphasise a particular point, or simplify the language to make it accessible to your audience. This improves your ability to clarify the ideas of the original material, and make ideas that might be overly complex, easier to digest. 

Paraphrasing: The Skill for Better Communication 

Finally, paraphrasing can make you a better and more creative communicator. By engaging in the process of paraphrasing, you’re developing your ability to share one idea in a variety of ways. For this to be engaging, you have to get creative. You might play around with the tone, switching between formal, informal, casual, or persuasive. Imagine a business launching a new product, communicating the idea to various internal teams, and customers, each would require a different approach and yet the meaning behind the information would remain the same. 

You might ask questions such as, how can I tailor this information to my audience? How can I bring this aspect of the idea to life? This highlights how paraphrasing can really exercise your ability to communicate creatively. Similarly, paraphrasing can teach you how to share ideas in your own personal way. Whether you’re sharing an idea with a friend, or on social media, you’ll find you can share information in your own personal style while still retaining the original meaning. This can make ideas more accessible and relatable to those in your circle. Additionally, this can prove to be a useful skill in your career, studies or creative endeavours.

paraphrasing in effective communication

Do you want to achieve more with your time?

98% of users say genei saves them time and helps them work more productively. Why don’t you join them?

About genei

genei is an AI-powered research tool built to help make the work and research process more efficient. Our studies show genei can help improve reading speeds by up to 70%! Revolutionise your research process.

Articles you may like:

paraphrasing in effective communication

Find out how genei can benefit you

Body Language and Nonverbal Communication

Improving emotional intelligence (eq), conflict resolution skills, anger management: help for anger issues, managing conflict with humor.

  • The 5 Love Languages and Their Influence on Relationships
  • Gaslighting: Turning Off the Gas on Your Gaslighter
  • Online Therapy: Is it Right for You?
  • Mental Health
  • Health & Wellness
  • Children & Family
  • Relationships

Are you or someone you know in crisis?

  • Bipolar Disorder
  • Eating Disorders
  • Grief & Loss
  • Personality Disorders
  • PTSD & Trauma
  • Schizophrenia
  • Suicide & Self-Harm
  • Exercise & Fitness
  • Well-being & Happiness
  • Weight Management
  • Work & Career
  • Illness & Disability
  • Heart Health
  • Learning Disabilities
  • Family Caregiving
  • Teen Issues
  • Communication
  • Emotional Intelligence
  • Love & Friendship
  • Domestic Abuse
  • Healthy Aging
  • Alzheimer’s Disease & Dementia
  • End of Life
  • Meet Our Team

What is effective communication?

Tips for improving your communication skills.

  • Tip 1: Understand the barriers to effective communication

Tip 2: Become an engaged listener

Tip 3: pay attention to nonverbal signals, tip 4: keep stress in check, tip 5: assert yourself, effective communication improving your interpersonal skills.

Want better communication skills? These tips will help you avoid misunderstandings, grasp the real meaning of what’s being communicated, and greatly improve your work and personal relationships.

paraphrasing in effective communication

Effective communication is about more than just exchanging information. It’s about understanding the emotion and intentions behind the information. As well as being able to clearly convey a message, you need to also listen in a way that gains the full meaning of what’s being said and makes the other person feel heard and understood.

Effective communication sounds like it should be instinctive. But all too often, when we try to communicate with others something goes astray. We say one thing, the other person hears something else, and misunderstandings, frustration, and conflicts ensue. This can cause problems in your home, school, and work relationships.

But by learning effective communication skills, you can deepen your connections to others, build greater trust and respect, and improve teamwork, problem solving, and your overall social and emotional health

Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your interpersonal relationships.

Tip 1: Understand what’s stopping you from communicating well

Common barriers to effective communication include:

Stress and out-of-control emotion.  When you’re stressed or emotionally overwhelmed, you’re more likely to misread other people, send confusing or off-putting nonverbal signals, and lapse into unhealthy knee-jerk patterns of behavior. To avoid conflict and misunderstandings, you can learn how to quickly calm down before continuing a conversation.

Lack of focus.  You can’t communicate effectively when you’re multitasking. If you’re checking your phone , planning what you’re going to say next, or daydreaming, you’re almost certain to miss nonverbal cues in the conversation. To communicate effectively, you need to avoid distractions and stay focused.

Inconsistent body language.  Nonverbal communication should reinforce what is being said, not contradict it. If you say one thing, but your body language says something else, your listener will likely feel that you’re being dishonest. For example, you can’t say “yes” while shaking your head no.

[Read: Nonverbal Communication and Body Language]

Negative body language.  If you disagree with or dislike what’s being said, you might use negative body language to rebuff the other person’s message, such as crossing your arms, avoiding eye contact, or tapping your feet. You don’t have to agree with, or even like what’s being said, but to communicate effectively and not put the other person on the defensive, it’s important to avoid sending negative signals.

When communicating with others, we often focus on what we should say. However, effective communication is less about talking and more about listening. Listening well means not just understanding the words or the information being communicated, but also understanding the emotions the speaker is trying to convey.

There’s a big difference between engaged listening and simply hearing. When you really listen—when you’re engaged with what’s being said—you’ll hear the subtle intonations in someone’s voice that tell you how that person is feeling and the emotions they’re trying to communicate. When you’re an engaged listener, not only will you better understand the other person, you’ll also make that person feel heard and understood, which can help build a stronger, deeper connection between you.

By communicating in this way, you’ll also experience a process that  lowers stress and supports physical and emotional well-being. If the person you’re talking to is calm, for example, listening in an engaged way will help to calm you, too. Similarly, if the person is agitated, you can help calm them by listening in an attentive way and making the person feel understood.

If your goal is to fully understand and connect with the other person, listening in an engaged way will often come naturally. If it doesn’t, try the following tips. The more you practice them, the more satisfying and rewarding your interactions with others will become.

Tips for becoming an engaged listener

Focus fully on the speaker.  You can’t listen in an engaged way if you’re  constantly checking your phone or thinking about something else. You need to stay focused on the moment-to-moment experience in order to pick up the subtle nuances and important nonverbal cues in a conversation. If you find it hard to concentrate on some speakers, try repeating their words over in your head—it’ll reinforce their message and help you stay focused.

Favor your right ear.  As strange as it sounds, the left side of the brain contains the primary processing centers for both speech comprehension and emotions. Since the left side of the brain is connected to the right side of the body, favoring your right ear can help you better detect the emotional nuances of what someone is saying.

Avoid interrupting or trying to redirect the conversation to your concerns.  By saying something like, “If you think that’s bad, let me tell you what happened to me.” Listening is not the same as waiting for your turn to talk. You can’t concentrate on what someone’s saying if you’re forming what you’re going to say next. Often, the speaker can read your facial expressions and know that your mind’s elsewhere.

Show your interest in what’s being said.  Nod occasionally, smile at the person, and make sure your posture is open and inviting. Encourage the speaker to continue with small verbal comments like “yes” or “uh huh.”

Try to set aside judgment.  In order to communicate effectively with someone, you don’t have to like them or agree with their ideas, values, or opinions. However, you do need to set aside your judgment and withhold blame and criticism in order to fully understand them. The most difficult communication, when successfully executed, can often lead to an unlikely connection with someone.

[Read: Improving Emotional Intelligence (EQ)]

Provide feedback. If there seems to be a disconnect, reflect what has been said by paraphrasing. “What I’m hearing is,” or “Sounds like you are saying,” are great ways to reflect back. Don’t simply repeat what the speaker has said verbatim, though—you’ll sound insincere or unintelligent. Instead, express what the speaker’s words mean to you. Ask questions to clarify certain points: “What do you mean when you say…” or “Is this what you mean?”

Hear the emotion behind the words . It’s the higher frequencies of human speech that impart emotion. You can become more attuned to these frequencies—and thus better able to understand what others are really saying—by exercising the tiny muscles of your middle ear (the smallest in the body). You can do this by singing, playing a wind instrument, or listening to certain types of high-frequency music (a Mozart symphony or violin concerto, for example, rather than low-frequency rock, pop, or hip-hop).

The way you look, listen, move, and react to another person tells them more about how you’re feeling than words alone ever can. Nonverbal communication, or body language, includes facial expressions, body movement and gestures, eye contact, posture, the tone of your voice, and even your muscle tension and breathing.

Developing the ability to understand and use nonverbal communication can help you connect with others, express what you really mean, navigate challenging situations, and build better relationships at home and work.

  • You can enhance effective communication by using open body language—arms uncrossed, standing with an open stance or sitting on the edge of your seat, and maintaining eye contact with the person you’re talking to.
  • You can also use body language to emphasize or enhance your verbal message—patting a friend on the back while complimenting him on his success, for example, or pounding your fists to underline your message.

Improve how you  read nonverbal communication

Be aware of individual differences. People from different countries and cultures tend to use different nonverbal communication gestures, so it’s important to take age, culture, religion, gender, and emotional state into account when reading body language signals. An American teen, a grieving widow, and an Asian businessman, for example, are likely to use nonverbal signals differently.

Look at nonverbal communication signals as a group. Don’t read too much into a single gesture or nonverbal cue. Consider all of the nonverbal signals you receive, from eye contact to tone of voice to body language. Anyone can slip up occasionally and let eye contact go, for example, or briefly cross their arms without meaning to. Consider the signals as a whole to get a better “read” on a person.

Improve how you  deliver nonverbal communication

Use nonverbal signals that match up with your words rather than contradict them. If you say one thing, but your body language says something else, your listener will feel confused or suspect that you’re being dishonest. For example, sitting with your arms crossed and shaking your head doesn’t match words telling the other person that you agree with what they’re saying.

Adjust your nonverbal signals according to the context. The tone of your voice, for example, should be different when you’re addressing a child than when you’re addressing a group of adults. Similarly, take into account the emotional state and cultural background of the person you’re interacting with.

Avoid negative body language. Instead, use body language to convey positive feelings, even when you’re not actually experiencing them. If you’re nervous about a situation—a job interview, important presentation, or first date, for example—you can use positive body language to signal confidence, even though you’re not feeling it. Instead of tentatively entering a room with your head down, eyes averted, and sliding into a chair, try standing tall with your shoulders back, smiling and maintaining eye contact, and delivering a firm handshake. It will make you feel more self-confident and help to put the other person at ease.

How many times have you felt stressed during a disagreement with your spouse, kids, boss, friends, or coworkers and then said or done something you later regretted? If you can quickly relieve stress and return to a calm state, you’ll not only avoid such regrets, but in many cases you’ll also help to calm the other person as well. It’s only when you’re in a calm, relaxed state that you’ll be able to know whether the situation requires a response, or whether the other person’s signals indicate it would be better to remain silent.

In situations such as a job interview, business presentation, high-pressure meeting, or introduction to a loved one’s family, for example, it’s important to manage your emotions, think on your feet, and effectively communicate under pressure.

Communicate effectively by staying calm under pressure

Use stalling tactics to give yourself time to think. Ask for a question to be repeated or for clarification of a statement before you respond.

Pause to collect your thoughts. Silence isn’t necessarily a bad thing—pausing can make you seem more in control than rushing your response.

Make one point and provide an example or supporting piece of information. If your response is too long or you waffle about a number of points, you risk losing the listener’s interest. Follow one point with an example and then gauge the listener’s reaction to tell if you should make a second point.

Deliver your words clearly. In many cases, how you say something can be as important as what you say. Speak clearly, maintain an even tone, and make eye contact. Keep your body language relaxed and open.

Wrap up with a summary and then stop. Summarize your response and then stop talking, even if it leaves a silence in the room. You don’t have to fill the silence by continuing to talk.

Quick stress relief for effective communication

When a conversation starts to get heated, you need something quick and immediate to bring down the emotional intensity. By learning to quickly reduce stress in the moment, you can safely take stock of any strong emotions you’re experiencing, regulate your feelings, and behave appropriately.

Recognize when you’re becoming stressed. Your body will let you know if you’re stressed as you communicate. Are your muscles or stomach tight? Are your hands clenched? Is your breath shallow? Are you “forgetting” to breathe?

Take a moment to calm down before deciding to continue a conversation or postpone it.

Bring your senses to the rescue. The best way to rapidly and reliably relieve stress is through the senses—sight, sound, touch, taste, smell—or movement. For example, you could pop a peppermint in your mouth, squeeze a stress ball in your pocket, take a few deep breaths, clench and relax your muscles, or simply recall a soothing, sensory-rich image. Each person responds differently to sensory input, so you need to find a coping mechanism that is soothing to you.

[Read: Quick Stress Relief]

Look for humor in the situation. When used appropriately, humor is a great way to relieve stress when communicating . When you or those around you start taking things too seriously, find a way to lighten the mood by sharing a joke or an amusing story.

Be willing to compromise. Sometimes, if you can both bend a little, you’ll be able to find a happy middle ground that reduces the stress levels for everyone concerned. If you realize that the other person cares much more about an issue than you do, compromise may be easier for you and a good investment for the future of the relationship.

Agree to disagree, if necessary, and take time away from the situation so everyone can calm down. Go for a stroll outside if possible, or spend a few minutes meditating. Physical movement or finding a quiet place to regain your balance can quickly reduce stress.

Find your space for healing and growth

Regain is an online couples counseling service. Whether you’re facing problems with communication, intimacy, or trust, Regain’s licensed, accredited therapists can help you improve your relationship.

Direct, assertive expression makes for clear communication and can help boost your self-esteem and decision-making skills. Being assertive means expressing your thoughts, feelings, and needs in an open and honest way, while standing up for yourself and respecting others. It does NOT mean being hostile, aggressive, or demanding. Effective communication is always about understanding the other person, not about winning an argument or forcing your opinions on others.

To improve your assertiveness

Value yourself and your options. They are as important as anyone else’s.

Know your needs and wants. Learn to express them without infringing on the rights of others.

Express negative thoughts in a positive way. It’s  okay to be angry , but you must remain respectful as well.

Receive feedback positively. Accept compliments graciously, learn from your mistakes, ask for help when needed.

Learn to say “no.” Know your limits and don’t let others take advantage of you. Look for alternatives so everyone feels good about the outcome.

Developing assertive communication techniques

Empathetic assertion conveys sensitivity to the other person. First, recognize the other person’s situation or feelings, then state your needs or opinion. “I know you’ve been very busy at work, but I want you to make time for us as well.”

Escalating assertion can be employed when your first attempts are not successful. You become increasingly firm as time progresses, which may include outlining consequences if your needs are not met. For example, “If you don’t abide by the contract, I’ll be forced to pursue legal action.”

Practice assertiveness in lower risk situations to help build up your confidence. Or ask friends or family if you can practice assertiveness techniques on them first.

More Information

  • Effective Communication: Improving Your Social Skills - Communicate more effectively, improve your conversation skills, and become more assertive. (AnxietyCanada)
  • Core Listening Skills - How to be a better listener. (SucceedSocially.com)
  • Effective Communication - How to communicate in groups using nonverbal communication and active listening techniques. (University of Maine)
  • Some Common Communication Mistakes - And how to avoid them. (SucceedSocially.com)
  • 3aPPa3 – When cognitive demand increases, does the right ear have an advantage? – Danielle Sacchinell | Acoustics.org . (n.d.). Retrieved May 22, 2022, from Link
  • How to Behave More Assertively . (n.d.). 10. Weger, H., Castle Bell, G., Minei, E. M., & Robinson, M. C. (2014). The Relative Effectiveness of Active Listening in Initial Interactions.  International Journal of Listening , 28(1), 13–31. Link

More in Communication

How to read body language to build better relationships at home and work

paraphrasing in effective communication

Boost your EQ to help find happiness and success

paraphrasing in effective communication

Tips for handling conflicts, arguments, and disagreements

paraphrasing in effective communication

How to feel and respond to the emotions of others

paraphrasing in effective communication

Tips and techniques for getting anger under control

paraphrasing in effective communication

Using laughter and play to resolve disagreements

paraphrasing in effective communication

The 5 Love Languages

What they are and how they influence relationships

Woman holding bunch of purple flowers talking to a man

Turning Off the Gas on Your Gaslighter

5 ways to deal with gaslighting

paraphrasing in effective communication

Professional therapy, done online

BetterHelp makes starting therapy easy. Take the assessment and get matched with a professional, licensed therapist.

Help us help others

Millions of readers rely on HelpGuide.org for free, evidence-based resources to understand and navigate mental health challenges. Please donate today to help us save, support, and change lives.

Paraphrasing Tool

Paraphrasing Tool powered by QuillBot. Paraphrase everywhere with the free Chrome Extension .

Try our other writing services

Text Summarizer

Avoid plagiarism in your paraphrased text

paraphrasing in effective communication

What is a paraphrasing tool?

This AI-powered paraphrasing tool lets you rewrite text in your own words. Use it to  paraphrase articles, essays, and other pieces of text. You can also use it to rephrase sentences and find synonyms for individual words. And the best part? It’s all 100% free!

What's paraphrasing

What is paraphrasing?

Paraphrasing involves expressing someone else’s ideas or thoughts in your own words while maintaining the original meaning. Paraphrasing tools can help you quickly reword text by replacing certain words with synonyms or restructuring sentences. They can also make your text more concise, clear, and suitable for a specific audience. Paraphrasing is an essential skill in academic writing and professional communication. 

paraphrasing in effective communication

Why use this paraphrasing tool?

  • Save time: Gone are the days when you had to reword sentences yourself; now you can rewrite an individual sentence or a complete text with one click.
  • Improve your writing: Your writing will always be clear and easy to understand. Automatically ensure consistent language throughout. 
  • Preserve original meaning: Paraphrase without fear of losing the point of your text.
  • No annoying ads: We care about the user experience, so we don’t run any ads.
  • Accurate: Reliable and grammatically correct paraphrasing.
  • No sign-up required: We don’t need your data for you to use our paraphrasing tool.
  • Super simple to use: A simple interface even your grandma could use.
  • It’s 100% free: No hidden costs, just unlimited use of a free paraphrasing tool.

People are in love with our paraphrasing tool

No Signup Needed

No Signup Needed

You don’t have to register or sign up. Insert your text and get started right away.

The Grammar Checker is Ad-Free

The Paraphraser is Ad-Free

Don’t wait for ads or distractions. The paraphrasing tool is ad-free!

Multi-lingual-paraphraser

Multi-lingual

Use our paraphraser for texts in different languages.

Features of the paraphrasing tool

paraphrasing in effective communication

Rephrase individual sentences

With the Scribbr Paraphrasing Tool, you can easily reformulate individual sentences.

  • Write varied headlines
  • Rephrase the subject line of an email
  • Create unique image captions

Paraphrase an whole text

Paraphrase a whole text

Our paraphraser can also help with longer passages (up to 125 words per input). Upload your document or copy your text into the input field.

With one click, you can reformulate the entire text.

paraphrasing in effective communication

Find synonyms with ease

Simply click on any word to open the interactive thesaurus.

  • Choose from a list of suggested synonyms
  • Find the synonym with the most appropriate meaning
  • Replace the word with a single click

Paraphrase in two ways

Paraphrase in two ways

  • Standard: Offers a compromise between modifying and preserving the meaning of the original text
  • Fluency: Improves language and corrects grammatical mistakes

Upload any document-to paraphrase tool

Upload different types of documents

Upload any Microsoft Word document, Google Doc, or PDF into the paraphrasing tool.

Download or copy your results

Download or copy your results

After you’re done, you can easily download or copy your text to use somewhere else.

Powered by AI

Powered by AI

The paraphrasing tool uses natural language processing to rewrite any text you give it. This way, you can paraphrase any text within seconds.

Turnitin Similarity Report

Avoid accidental plagiarism

Want to make sure your document is plagiarism-free? In addition to our paraphrasing tool, which will help you rephrase sentences, quotations, or paragraphs correctly, you can also use our anti-plagiarism software to make sure your document is unique and not plagiarized.

Scribbr’s anti-plagiarism software enables you to:

  • Detect plagiarism more accurately than other tools
  • Ensure that your paraphrased text is valid
  • Highlight the sources that are most similar to your text

Start for free

How does this paraphrasing tool work?

1. put your text into the paraphraser, 2. select your method of paraphrasing, 3. select the quantity of synonyms you want, 4. edit your text where needed, who can use this paraphrasing tool.

Students

Paraphrasing tools can help students to understand texts and improve the quality of their writing. 

Teachers

Create original lesson plans, presentations, or other educational materials.

Researchers

Researchers

Explain complex concepts or ideas to a wider audience. 

Journalists

Journalists

Quickly and easily rephrase text to avoid repetitive language.

Copywriters

Copywriters

By using a paraphrasing tool, you can quickly and easily rework existing content to create something new and unique.

Bloggers

Bloggers can rewrite existing content to make it their own.

Writers

Writers who need to rewrite content, such as adapting an article for a different context or writing content for a different audience.

Marketers

A paraphrasing tool lets you quickly rewrite your original content for each medium, ensuring you reach the right audience on each platform.

The all-purpose paraphrasing tool

The Scribbr Paraphrasing Tool is the perfect assistant in a variety of contexts.

paraphrasing-tool-brainstorming

Brainstorming

Writer’s block? Use our paraphraser to get some inspiration.

text-umschreiben-professionell

Professional communication

Produce creative headings for your blog posts or PowerPoint slides.

text-umschreiben-studium

Academic writing

Paraphrase sources smoothly in your thesis or research paper.

text-umschreiben-social-media

Social media

Craft memorable captions and content for your social media posts.

Paraphrase text online, for free

The Scribbr Paraphrasing Tool lets you rewrite as many sentences as you want—for free.

💶 100% free Rephrase as many texts as you want
🟢 No login No registration needed
📜 Sentences & paragraphs Suitable for individual sentences or whole paragraphs
🖍️ Choice of writing styles For school, university, or work
⭐️ Rating based on 13,690 reviews

Write with 100% confidence 👉

Scribbr & academic integrity.

Scribbr is committed to protecting academic integrity. Our plagiarism checker , AI Detector , Citation Generator , proofreading services , paraphrasing tool, grammar checker , summarizer , and free Knowledge Base content are designed to help students produce quality academic papers.

Ask our team

Want to contact us directly? No problem.  We  are always here for you.

Support team - Nina

Frequently asked questions

The act of putting someone else’s ideas or words into your own words is called paraphrasing, rephrasing, or rewording. Even though they are often used interchangeably, the terms can mean slightly different things:

Paraphrasing is restating someone else’s ideas or words in your own words while retaining their meaning. Paraphrasing changes sentence structure, word choice, and sentence length to convey the same meaning.

Rephrasing may involve more substantial changes to the original text, including changing the order of sentences or the overall structure of the text.

Rewording is changing individual words in a text without changing its meaning or structure, often using synonyms.

It can. One of the two methods of paraphrasing is called “Fluency.” This will improve the language and fix grammatical errors in the text you’re paraphrasing.

Paraphrasing and using a paraphrasing tool aren’t cheating. It’s a great tool for saving time and coming up with new ways to express yourself in writing.  However, always be sure to credit your sources. Avoid plagiarism.  

If you don’t properly cite text paraphrased from another source, you’re plagiarizing. If you use someone else’s text and paraphrase it, you need to credit the original source. You can do that by using citations. There are different styles, like APA, MLA, Harvard, and Chicago. Find more information about citing sources here.

The Paraphrasing Tool on our page is powered by the QuillBot service, which uses advanced language processing technology.

Both Scribbr and QuillBot are Learneo, Inc. services, ensuring that your inputs are processed in accordance with Learneo’s Privacy Policy.

For more, please read the QuillBot section of the Learneo Privacy Policy . Your use of our Paraphraser is subject to QuilBot Terms .

Paraphrasing without crediting the original author is a form of plagiarism , because you’re presenting someone else’s ideas as if they were your own.

However, paraphrasing is not plagiarism if you correctly cite the source . This means including an in-text citation and a full reference, formatted according to your required citation style .

As well as citing, make sure that any paraphrased text is completely rewritten in your own words.

Plagiarism means using someone else’s words or ideas and passing them off as your own. Paraphrasing means putting someone else’s ideas in your own words.

So when does paraphrasing count as plagiarism?

  • Paraphrasing is plagiarism if you don’t properly credit the original author.
  • Paraphrasing is plagiarism if your text is too close to the original wording (even if you cite the source). If you directly copy a sentence or phrase, you should quote it instead.
  • Paraphrasing  is not plagiarism if you put the author’s ideas completely in your own words and properly cite the source .

Try our services

U.S. flag

An official website of the United States government

The .gov means it’s official. Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

The site is secure. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

  • Publications
  • Account settings

Preview improvements coming to the PMC website in October 2024. Learn More or Try it out now .

  • Advanced Search
  • Journal List
  • Front Psychol

Effects of Empathic Paraphrasing – Extrinsic Emotion Regulation in Social Conflict

Maria seehausen.

1 Cluster of Excellence “Languages of Emotion,” Freie Universität, Berlin, Germany

2 Dahlem Institute for Neuroimaging of Emotion, Freie Universität, Berlin, Germany

3 Department of Psychiatry, Charité University Medicine Berlin, Campus Benjamin Franklin, Berlin, Germany

Philipp Kazzer

Malek bajbouj, kristin prehn.

In the present study, we investigated the effects of empathic paraphrasing as an extrinsic emotion regulation technique in social conflict. We hypothesized that negative emotions elicited by social conflict can be regulated extrinsically in a conversation by a listener following the narrator’s perspective and verbally expressing cognitive empathy. Twenty participants were interviewed on an ongoing or recently self-experienced social conflict. The interviewer utilized 10 standardized open questions inviting participants to describe their perception of the conflict. After each of the 10 descriptions, the interviewer responded by either paraphrasing or taking notes (control condition). Valence ratings pertaining to the current emotional state were assessed during the interview along with psychophysiological and voice recordings. Participants reported feeling less negative after hearing the interviewer paraphrase what they had said. In addition, we found a lower sound intensity of participants’ voices when answering to questions following a paraphrase. At the physiological level, skin conductance response, as well as heart rate, were higher during paraphrasing than during taking notes, while blood volume pulse amplitude was lower during paraphrasing, indicating higher autonomic arousal. The results show that demonstrating cognitive empathy through paraphrasing can extrinsically regulate negative emotion on a short-term basis. Paraphrasing led to enhanced autonomic activation in recipients, while at the same time influencing emotional valence in the direction of feeling better. A possible explanation for these results is that being treated in an empathic manner may stimulate a more intense emotion processing helping to transform and resolve the conflict.

Introduction

Emotion regulation research to date has mainly focused on an individualistic point of view emphasizing control mechanisms in the individual, such as attention deployment, cognitive reappraisal, or the willful suppression of emotional expressions (Gross and Thompson, 2007 ; Butler and Gross, 2009 ; Rime, 2009 ). Compared to the abundance and sophistication of the research pertaining to classification schemes on such intrinsic regulation, systematic analysis of extrinsic emotion regulation and especially of controlled interpersonal affect regulation (i.e., the process of deliberately influencing the emotional state of another person, as opposed to non-conscious affect spreading) is still relatively sparse. Rime ( 2009 ), however, points out that an emotional experience is virtually indivisible of a social response, which in turn is bound to shape and modify the original emotion, so that emotion has to be regarded as a fundamentally interdependent process.

Niven et al. ( 2009 ) propose a classification system for controlled interpersonal affect regulation strategies, derived from Totterdell and Parkinson’s ( 1999 ) classification of strategies to deliberately improve one’s affect. Their final classification distinguishes between strategies used to improve versus strategies used to worsen others’ affect, and between strategies that engage the target in a situation or affective state versus relationship-oriented strategies. The technique of empathic paraphrasing, which is investigated in the present study, can be categorized as aiming at affect improvement and engagement within this classification framework. However, it also contains a relationship-oriented component, as empathic paraphrasing communicates interest and commitment in understanding the other’s perspective, thereby implying that their feelings are valid and worth listening to.

Empathy has been conceptualized in many different ways, usually involving a cognitive and an emotional component (Preston and de Waal, 2002 ; Lamm et al., 2007 ; Decety and Meyer, 2008 ). Cognitive empathy means the ability to take the perspective of another person and infer their mental state, while emotional empathy refers to the observer’s affective response to another person’s emotional state (Dziobek et al., 2008 ).

Paraphrasing or active listening (coined by Carl R. Rogers in Client-Centered-Therapy) is a form of responding empathically to the emotions of another person by repeating in other words what this person said while focusing on the essence of what they feel and what is important to them. In this way, the listener actively demonstrates that he or she can understand the speaker’s perspective (cognitive empathy). Rogers described empathy as the ability to sense the client’s private world as if it were one’s own, but without losing the “as if” quality (Rogers, 1951 ). Empathy is communicated through active listening, which in the Client-Centered approach aspires to evoke personal growth and transformation through providing a space of unconditional acceptance for the client. Rogers considered empathy, positive regard, and congruence both necessary and sufficient conditions for therapeutic change (Rogers, 1942 , 1951 ).

This early notion on the importance of empathy for facilitating therapeutic change has gained ample empirical support over the last decades of research. How empathic a therapist is perceived to be has been identified as a critical factor for positive therapy outcome for both psychodynamically oriented and cognitive-behavioral psychotherapies (Bohart et al., 2002 ; Duan and Kivlighan, 2002 ; Orlinsky et al., 2004 ; Marci et al., 2007 ; Elliott et al., 2011 ; Norcross and Wampold, 2011 ). Based on a review of several studies Marci et al. ( 2007 ) describe a significant influence of perceived empathy on mood and general clinical improvement, even when controlling for other factors. Along this line, a meta-analysis conducted by Bohart et al. ( 2002 ) confirms a modest but consistent importance of empathy during psychotherapy. Zuroff et al. ( 2010 ) specifically examined the relationship between patient-reported measures of the three Rogerian conditions (positive regard, empathy, and genuineness) and therapeutic outcome, and found that patients whose therapists provided high average levels of the Rogerian conditions across all patients in their caseloads experienced more rapid reductions in both overall maladjustment and depressive vulnerability (self-critical perfectionism). Farber and Doolin ( 2011 ) conducted a meta-analysis on 18 studies also focusing on the effects of positive regard as defined by Rogers on treatment outcome, and found an aggregate effect size of 0.26, confirming a moderate influence of this factor.

The effectiveness of showing empathy on treatment success has also been assured within the field of medical care. Medical researchers have coined the term clinical empathy , which Mercer and Reynolds ( 2002 ) define as (1) understanding the patient’s situation, perspective and feelings (and their attached meanings), (2) communicating that understanding and checking its accuracy, and (3) acting on that understanding with the patient in a helpful (therapeutic) way. Hence, within the clinical setting empathy entails not only cognitive and affective components but also a behavioral component to communicate understanding to the patient, i.e., through active listening (Davis, 2009 ). Accordingly, the active demonstration of empathy has already been recognized as a crucial component of promoting cooperation in challenging situations within the field of clinical care. Halpern ( 2007 ) stresses that physicians who learn to empathize with patients during emotionally charged interactions can thereby increase their therapeutic impact. By the same token, a growing body of evidence demonstrates that empathic communication effectively helps patients through challenging and fearful situations, ranging from painful dental treatments over psychological problems to pandemic crisis (Cape, 2000 ; Reynolds and Quinn Crouse, 2008 ; Bernson et al., 2011 ). Neumann et al. ( 2009 ) reviewed prior empirical studies on clinical empathy and conclude that clinical empathy is a fundamental determinant of successful medical care, because “ it enables the clinician to fulfill key medical tasks more accurately, thereby achieving enhanced health outcomes ” (Neumann et al., 2009 , p. 344).

In sum, the effectiveness of empathic communication as an extrinsic emotion regulation technique has already gained solid empirical support from psychotherapy and medical research. For the present study, social conflict was chosen as the context to examine the effects of empathic paraphrasing on emotion, for two reasons. Firstly, social conflict is often accompanied by intense emotions such as anger and hurt, and therefore lends itself easily to the investigation of extrinsic emotion regulation, without requiring artificial emotion induction in the laboratory. The setting of real-life social conflict renders it possible to work with “real” emotion, while at the same time concentrating on a non-clinical population. Secondly, empathic paraphrasing is used with vast prevalence within the field of conflict resolution. Paraphrasing is generally applied as one of the most important constitutional elements across all domains of conflict mediation (business mediation, family mediation, community mediation, victim-offender mediation, etc.). Hence, it seems expedient to take a closer look at the emotional effects of a technique so widely used within the context of its most common application.

Social psychology research offers evidence for a connection between dispositional affective empathy as well as dispositional perspective taking and adaptive social conflict behavior (Steins, 2000 ; Gehlbach, 2004 ; de Wied et al., 2007 ). However, there is hardly any research on the effects of being treated in an empathic manner (as opposed to feeling empathy oneself) on conflict behavior. Moran and Diamond ( 2008 ) report positive effects of therapist empathy on parent’s negative attitudes toward their depressed adolescent children. Being treated in an empathic way seems to help parents to also empathize with their children going through a rough time. This is an interesting finding, which contains parallels to social conflict situations and stimulates the question which emotional effects are triggered by being treated empathically, and how these emotional processes aid own empathic reactions toward others.

An interesting train of evidence regarding the socio-cognitive effects of being treated empathically is provided by research on interpersonal mimicry and language matching in social interaction. Numerous studies confirm that non-verbal interpersonal mimicry increases affiliation and positive social judgment as well as pro-social behavior not only toward the mimicker but also toward people not involved in the mimicry situation, indicating that being mimicked not only leads to an increased liking toward the interaction partner, but to an increased pro-social orientation in general (van Baaren et al., 2004 ; Ashton–James et al., 2007 ; Fischer-Lokou et al., 2011 .; Guéguen et al., 2011 ; Stel and Harinck, 2011 ). This is true for the mimickee as well as the mimicker (Stel et al., 2008 ). Maddux et al. ( 2008 ) also report that strategic mimicry in negotiation abets more favorable negotiation outcomes, facilitating both individual and joint gains. This effect was mediated by higher levels of trust toward the mimicker. Ashton–James et al. ( 2007 ) tested several hypotheses on why mimicry promotes pro-social behavior and found that being mimicked during social interaction shifts self-construal toward becoming more interdependent and “other-oriented.” Additionally, mimicry strengthens one’s perception of interpersonal closeness with other people in general.

Correspondingly, language style matching, i.e., similarity in use of function words, has been found to predict relationship initiation and stability (Ireland et al., 2011 ). On a similar vein, according to the interactive-alignment account of dialog, the success of any given conversation depends on the extent of the conversation partners arriving at a common understanding of the relevant aspects of what they are talking about, i.e., a common situation model (Pickering and Garrod, 2004 ). Interlocutors tend to automatically align at different levels of linguistic representation, e.g., through repeating each other’s words and grammar (Garrod and Pickering, 2004 ). This alignment at low-level structure positively affects alignment of interlocutors’ situation models – the hallmark of successful communication – as people who describe a situation in the same way tend to think about it in the same way as well (Markman and Makin, 1998 ; Menenti et al., 2012 ). These findings strongly support the hypothesis that paraphrasing, which involves a certain degree of language matching and bears parallels to mimicry on a verbal level, administrates emotional and socio-cognitive effects on the person being paraphrased.

Regardless the impressive amount of research reviewed above, the specific dynamics of emotional response to empathic paraphrasing are yet largely unclear. Rime ( 2009 ) suggests that socio-affective responses such as comfort and empathy temporarily alleviate a narrator’s negative emotions and generate a deep feeling of relief. However, if no cognitive reframing and re-adjustment of goals, motives, models, and schemas occur, the alleviating effects of socio-affective responses can be expected to be only temporary, because the cognitive sources of the emotional unsettledness have not been transformed. Following this reasoning, the emotional effects of empathic paraphrasing should be expected to be short-lived. On the other hand, Rogers argued that receiving empathy and positive regard are necessary conditions for being able to revise overly rigid structures of the self and assimilate dissonant information and experiences (Rogers, 1942 , 1951 ). Hence, empathic paraphrasing may initiate a cognitive-emotional process progressing in several stages, with emotional alleviation and an increased mental openness and disposition for cognitive restructuring possibly being the first one. In this respect, the present research makes a valuable contribution by moving beyond correlational designs to presenting the first experimental study assessing in detail the emotional effects of empathic paraphrasing in the context of social conflict, hopefully providing a useful basis for further analysis in future studies.

To investigate whether and how empathic paraphrasing in the context of a real-life social conflict extrinsically regulates emotion, we invited participants to an interview in which they were asked to talk about an ongoing or recently self-experienced social conflict with a partner, friend, roommate, neighbor, or family member. The interviewer responded to participants’ descriptions by either paraphrasing (experimental condition following half of the interview questions) or taking notes (control condition). We assessed valence ratings pertaining to participants’ current emotional state as well as skin conductance response (SCR), blood volume pulse (BVP), blood volume pulse amplitude (BVPamp), and heart rate (HR) as indicators of autonomous nervous system (ANS) activity during the interviews. We also recorded the interviews for documentation and analysis.

Psychophysiological and voice parameters have been proven to be reliable indicators for emotional responses (Scherer, 2003 ; Kushki et al., 2011 ). HR is regulated by sympathetic (increase) as well as parasympathetic (decrease) pathways of the ANS (Li and Chen, 2006 ; Kushki et al., 2011 ), and reflects autonomic arousal (Critchley, 2002 ) as well as emotional valence (Palomba et al., 1997 ). BVP is a measure of changes in the volume of blood in vessels and has been associated with affective and cognitive processing (Kushki et al., 2011 ). BVP amplitude has been found to be lower during episodes of increased sympathetic activity (Shelley, 2007 ) and has also been shown to decrease when feeling fear or sadness in several studies (Kreibig et al., 2007 ). SCR depicts changes in the skin’s ability to conduct electricity and is considered a sensitive psychophysiological index of changes in autonomic sympathetic arousal that are integrated with emotional and cognitive states. In addition, SCR reflects vicarious emotional responses to another’s affective state (pain), and is therefore also connected to empathy (Hein et al., 2011 ).

Based on the literature reviewed above, we hypothesized that empathic paraphrasing would lead to a reduction of negative emotion in the situation of talking about the conflict. Specifically, we expected valence ratings to be more positive after paraphrasing. Furthermore, we hypothesized that empathic paraphrasing would lead to lower autonomic arousal, reflected in psychophysiological measures and voice analysis.

Materials and Methods

Participants.

Twenty healthy subjects [10 female; age: mean (M) = 27, standard deviation (SD) = 7.9] participated in this study. All participants were native German speakers, and had recently experienced a potentially ongoing social conflict with a partner, friend, roommate, neighbor, or family member. No conflicts involving physical or psychological violence were included in the study. Due to technical problems, SCR and voice data of four participants as well as BVP data of three participants were lost. Therefore, 20 participants entered the analysis of self-report data, 16 entered voice data analysis and analysis of SCR, and 17 entered analysis of HR and BVP.

The study was carried out in accordance with the Declaration of Helsinki and was approved by the ethical committee of the Charité University Medicine Berlin. All participants gave written informed consent prior to investigation and received payment for participation.

Interview design and procedure

Participants were told that the study investigates emotion in social conflict, especially how emotions develop while speaking about a social conflict. The interviewer further informed participants that she would try to understand their perspective, and sometimes summarize what she understood so far, while at other times take notes to help her memorize certain things and have them present over the course of the interview.

Interviews consisted of 10 standardized open questions (e.g., “What exactly bothers you about the other person’s behavior?”). After the participant answered each question, the interviewer either paraphrased what had been said, or silently took notes (control condition). Following these paraphrasing interventions or control conditions, respectively, participants were asked to rate their current emotional state. In order to avoid confounding effects resulting from the content of the questions, as well as distortions due to emotional processing over the course of the interview, interventions, and control condition were given alternately during the interview. Half of all participants received an intervention (empathic paraphrasing) after the first question, a control intervention after the second question, and so forth; the other half received a control intervention first. All interviews were conducted by the same female interviewer, who had previously received 190 h of training in conflict resolution and has worked on cases in community mediation, business mediation, and family mediation over several years, applying empathic paraphrasing as one of the core techniques of conflict resolution.

Paraphrasing in the present study was implemented in such a way that after each narration the interviewer briefly summarized the facts of the narration and described her understanding of how the narrator felt, and why, and what she understood was important to the narrator regarding the situation described. To confirm the accuracy of her paraphrasing, the interviewer asked if her understanding was correct at the end of each paraphrase. An example of a paraphrase is given in the Appendix.

All interviews were audiotaped. Interview length was 30.16 min on average (SD = 11.03), depending on how extensively participants answered to the questions. Figure ​ Figure1 1 depicts the interview questions as well as a schematic overview of the interview procedure and measurements.

An external file that holds a picture, illustration, etc.
Object name is fpsyg-03-00482-g001.jpg

Interview guideline and procedure .

Data acquisition and analyses

Participants were asked to indicate their current emotional state (valence rating) on an eight-point Likert scale ranging from −4 to 4 (“How positive or negative do you feel right now?”) 10 times during the interview, following the interventions and control condition, respectively. Ratings were analyzed with two-tailed t -tests for repeated measures in IBM SPSS Statistics 20.

Skin conductance response and BVP were recorded continuously with a sampling frequency of 40 Hz using a commercial sampling device ( Biofeedback 2000 X-pert , Schuhfried GmbH, Austria) during the entire interview. Both interviewer’s and participant’s voices were recorded using Audacity 1.2.6 with a highly directional microphone (Shure, WH20 Dynamic Headset Microphone, IL, USA).

Skin conductance data was analyzed in LedaLab V3.3.1. Time frame of analysis was 25 s after the onset of the intervention or control condition. Within this interval, SCR was decomposed by continuous decomposition analysis (CDA; Benedek and Kaernbach, 2010 ). For each participant and interval, the maximum phasic activity was computed (with a minimum amplitude of 0.001 μS) and averaged for each participant across all intervals of both conditions).

Blood volume pulse and BVPamp were analyzed for intervals of 23 s after the onset of intervention or control condition using Matlab 7.1 (The Math-Works, Inc., MA, USA). Data were smoothed using a six point Gaussian filter. BVP was further used for extracting HR data through computing the inverse of the distance between successive peaks of the BVP signal in intervals larger than 0.4 s (Kushki et al., 2011 ). Mean SCR between both conditions (paraphrasing interventions and control conditions), BVP, BVPamp (in%), and HR (in beats per minute) were also analyzed with two-tailed t -tests for repeated measures in IBM SPSS Statistics 20. In addition, we compared BVP, BVPamp, and HR during the paraphrasing intervention and the interview question directly following the paraphrase, with a standard time frame of 4 s for the question phase.

Analysis of voice recordings was done with seewave in R statistics (Sueur et al., 2008 ). Using Audacity 1.2.6., intervals of speech for voice analysis were selected manually by listening to the recorded interviews and cutting out participants’ responses to each question – following an intervention or control intervention, respectively.

Behavioral data

Valence ratings following paraphrasing revealed less negative feelings than ratings following the control condition [ t (19) = 3.395, p  = 0.003]. Effect size is d  = 0.76 (Cohen’s d for repeated measures, calculated with pooled means and standard deviations).

Differences in valence ratings over the conditions are shown in Figure ​ Figure2 2 .

An external file that holds a picture, illustration, etc.
Object name is fpsyg-03-00482-g002.jpg

Mean valence ratings (with standard error of the mean) after the empathic paraphrasing and control conditions .

Time series plots over the entire course of the interview show a U-shaped trend in valence ratings over time, which is mainly due to ratings following the control condition (see Figure ​ Figure3). 3 ). However, a repeated measures ANOVA including sequence of intervention over time as an additional factor demonstrates that the effect of the intervention remains untouched by sequence [main effect of sequence F (4, 72) = 1.768; p  = 0.145; main effect of intervention: F (1,18) = 11.400; p  = 0.003 interaction intervention × sequence F (4, 72) = 1.489; p  = 0.215].

An external file that holds a picture, illustration, etc.
Object name is fpsyg-03-00482-g003.jpg

Mean valence ratings over the course of the interview, averaged over both conditions (A) and split up into paraphrasing and control condition (B) . At each of the 10 trials, 10 subjects received an intervention and 10 received a control intervention.

Psychophysiological data

Two-tailed t -tests for repeated measures show that participants had a higher SCR during paraphrasing than during the control condition [ t (15) = 2.589; p  = 0.021]. Effect size is d  = 0.65 (Cohen’s d ). Complementary results were found in participants’ HR, which was also higher during paraphrasing than during the control condition [ t (16) = 6.491; p  = 0.000; effect size d  = 1.57]. No significant differences between the conditions for BVP were found [ t (16) = 0.22; p  = 0.812]. However, there was a strong trend for mean BVPamp [ t (16) = −2.119; p  = 0.050; effect size d  = 0.51], which was lower during paraphrasing than during taking notes. Comparing BVPamp during paraphrasing with the interview question directly following the paraphrase, we also found that BVPamp is lower during paraphrasing than during the following interview question [ t (13) = 2.381; p  = 0.033; effect size d  = 0.64]. For HR and BVP, no such difference between paraphrase and subsequent interview question was found. Figure ​ Figure4 4 illustrates differences in psychophysiological measures and voice intensity over the two conditions.

An external file that holds a picture, illustration, etc.
Object name is fpsyg-03-00482-g004.jpg

Measures of sympathetic activation (mean values with standard error of the mean) . (A) Skin conductance response (SCR; in μS), (B) Heart rate (in beats/minute), (C) Blood volume pulse amplitude (BVPamp in%), and (D) Voice volume (in dB) during empathic paraphrasing and control condition.

Voice analysis data

Mean intensity/volume of participants’ voices was lower when they replied to an interview question following a paraphrase [ t (15) = −2,466; p  = 0.026; effect size d  = 0.62]. There was no difference in mean fundamental voice frequency (F0) between the conditions [ t (15) = 0.583; p  = 0.568]. F0 range and F0 standard deviation did not differ between the conditions, either (see Table ​ Table1). 1 ). However, speech rate and articulation rate showed trends for slower speech following paraphrasing [speech rate t (15) = −1.86; p  = 0.082; articulation rate t (15) = −2.05; p  = 0.059]. Cohen’s d yielded effect sizes of d  = 0.47 for speech rate and d  = 0.51 for articulation rate.

Means (M), standard deviations (SD), t -, p -, and d -values of all parameters in intervention and control condition .

Empathic paraphrasing Control condition (taking notes) Cohen’s
MSDMSD
Valence ratings (  = 20)−0.551.10−0.931.020.003**3.400.76
 = 16)
Volume (in dB)33.403.5734.432.830.026*−2.470.62
Fundamental frequency (F0 in Hz)249.098.26249.338.410.568−0.58
Standard deviation F034.389.5034.6810.630.675−0.43
Range F0315.9830.24312.7547.560.7450.33
Speech rate3.110.763.230.760.082−1.860.47
Articulation rate4.190.734.290.750.059−2.050.51
 = 17)
Skin conductance response (SCR in μS)0.140.080.110.060.021*2.590.65
Heart rate (HR in beats/minute)89.798.9483.3910.890.000**6.491.57
Blood volume pulse (BVP in%)49.640.0849.630.110.8120.22
Blood volume pulse amplitude (BVPamp in%)12.686.9316.4912.650.050−2.110.51

* and ** indicate significant findings .

Table ​ Table1 1 gives an overview of means and standard deviations of all psychophysiological, voice, and self-report parameters over the two conditions.

The aim of our study was to investigate the short-term emotional effects of empathic paraphrasing in social conflict. To achieve this, we conducted interviews on real-life social conflicts currently experienced by our participants. During the interview, paraphrasing was alternated with a control condition (taking notes). Emotional valence ratings were obtained after each intervention and control intervention and psychophysiological and voice recordings were executed continuously during the interviews. Our hypothesis was that paraphrasing would lead to more positive emotional valence and lower autonomic arousal. Viewing the results of our study as a whole suggests that empathic paraphrasing has a regulating effect on a narrator’s emotions, however, this effect seems to be more complex than originally expected. In sum, we found that participants felt better when the interviewer paraphrased their emotions and perceptions of the conflict. At the same time, and contrary to our expectations, SCR, HR, and BVP amplitude indicate higher autonomic activation during paraphrasing. Voice intensity as well as speech and articulation rate of participants on the other hand was lower when answering to a question following a paraphrase.

Effects of paraphrasing on valence

The self-report ratings demonstrate that participants felt better after the interviewer had paraphrased what they had said. Also, the relatively high effect size suggests that this effect is strong and practically relevant. The interview itself also induced valence effects over time, insofar that participants experienced a decline in emotional valence in the middle of the interview, which recuperated toward the end of the interview. However, due to the alternation of intervention and control intervention, which was again alternated in sequence over participants, this trend does not affect the intervention effect.

This self-reported valence effect is consistent with participants’ lower voice intensity after paraphrasing compared to the control condition. Banse and Scherer ( 1996 ) have linked high voice intensity with negative affects or aggressive speaker attitudes, thereby suggesting a conjunction between high voice intensity and negative emotional valence. Conversely, speech and articulation rate are also slightly lower following an intervention, even though these effects are not statistically significant. Speech rate is defined as the number of spoken units (e.g., words/syllables) per unit of time (minute/second). It is calculated across continuous speech segments, which may include pauses, disruptions, or dysfluency. Articulation rate is an analogical measure based only on fluent utterances, excluding pauses, and dysfluency (Howell et al., 1999 ). Speech rate has been demonstrated to increase when experiencing anger or fear compared to neutral emotional states (Scherer, 1995 ; Rochman et al., 2008 ). Hence, the lower speech and articulation rates following paraphrasing also suggest that participants experienced less negative emotion after paraphrasing.

By the same token, HR was higher during paraphrasing than during the control condition, which according to Palomba et al. ( 1997 ) can also be interpreted as a valence effect. HR deceleration has been associated with negative emotional valence during presentation of unpleasant visual stimuli. In social tasks, HR acceleration has been measured in accordance with intensity of emotion, and to a lesser degree, with emotional valence (Palomba et al., 1997 ). Palomba et al. ( 1997 ) found significant differences in HR deceleration between positive, negative, and neutral visual stimuli, with positive stimuli producing the highest and negative stimuli the lowest HR. Hence, self-report data, voice data, and HR analysis all support the conclusion that emotional valence was positively influenced by offering cognitive empathy through paraphrasing. This effect of paraphrasing on valence bolsters Rime’s ( 2009 ) supposition that being treated empathically while socially sharing negative emotion produces a short-term alleviation of these negative emotions.

Interestingly, the positive impact of mimicry on social judgment mentioned in the introduction (i.e., promoting liking toward the mimicker) suggests the generation of positive emotion as a result of mimicry. This was not the case for paraphrasing in our study: valence ratings in the intervention condition center around the neutral. Nevertheless, it is still possible that paraphrasing led to an increased liking toward the interviewer, while overall affect was neutral. Social judgment was not assessed in the present study, hence, no direct comparison with mimicry is possible. However, it would be interesting to compare the effects of mimicry and paraphrasing on emotion in future studies, as well as to study verbal mimicry or matching more extensively in the context of distressing conversations such as social conflict discussions.

Effects of paraphrasing on arousal

Skin conductance response, HR and BVP amplitude indicate a period of higher autonomic arousal while the interviewer paraphrased what participants had said, compared to taking notes on what they had said. Again, effects sizes of physiological measures suggest medium and in the case of HR, very strong, effects. This is surprising, as we presumed that the lower intensity of negative emotion induced by paraphrasing would be accompanied by lower arousal. Instead, paraphrasing apparently enhanced autonomic arousal. Quite conversely to psychophysiological data, the lower voice intensity following the intervention on the other hand suggests a calming effect of paraphrasing on autonomic arousal, as several studies on emotion and voice quality have associated high voice intensity with high sympathetic autonomic arousal emotions (Scherer, 2003 ). This apparent contradiction between voice data and psychophysiological data appears initially confusing, as vocal changes and changes in SCR both originate in mediated variation of HR, blood flow, and muscular tension caused by an arousing event (Duffy, 1932 ; Laver, 1968 ; Schirmer and Kotz, 2006 ).

However, this discrepancy can be explained by the fact that BVP and SCR were recorded while participants listened to the interviewer paraphrasing, whereas voice analysis was done on recordings of participants’ answers to the interviewer’s next question, following the paraphrase. Thus, the autonomic arousal induced by paraphrasing may already have subsided and passed into a calmer state at the time participants answered the next question. This possibility is difficult to double-check for SCR as this parameter is reactive to speech and will thus be higher while participants are talking, even though autonomic sympathetic arousal induced by the intervention might have diminished already. However, we reassessed this hypothesis using BVP, BVPamp, and HR data, comparing the paraphrasing phase with the subsequent question phase and found a confirming result for BVPamp, although not for the other two measures. Participant had a lower BVP amplitude while listening to the paraphrase compared to listening to the interview question asked in direct succession. This indicates a specific effect of paraphrasing on autonomic arousal, which is not induced by speech in general. It should also be noted that voice intensity following paraphrasing is significantly lower than voice intensity following the control condition. Hence, given the assumption made above is correct, participants’ autonomic arousal is first heightened by listening to the paraphrasing, and after a short period of time lowered to a level below the control state. This is a very interesting finding, for which two possible explanations should be considered.

Firstly, it is possible that empathic paraphrasing not only leads to a reduction of negative emotion in participants, but even induces positive emotions, such as happiness and relief about being listened to and validated. This would explain the initial higher autonomic arousal, which would in this case be due to a short-term experience of positive emotions, in accordance with Rime ( 2009 ) dissipating quickly. However, the behavioral data does not support this notion, as the valence ratings remain in the negative range of the scale even after paraphrasing, only approximating the neutral zero-point. Also, it should be noted that empathic paraphrasing is distinctly different from everyday forms of volunteering empathy or forms of social sharing of emotion as referred to by Rime. Paraphrasing does not offer sympathy or emotional empathy, but instead takes a purely cognitive road by demonstrating that the listener can understand the narrator’s perspective. It does not seem likely that this technique should have the same emotional effects as common social sharing responses such as offering sympathy.

Therefore, as an alternative explanation of our results, it is more conceivable that demonstrating cognitive empathy through paraphrasing temporarily leads to a heightened focus on and increased processing of negative emotion, which might eventually have a resolving effect on these emotions. This explanation seems probable considering the nature of paraphrasing, which entails repeating emotional narrations in a pointed way, thereby sharpening and clarifying the emotional experience. In a study on the relationship between therapist pre-session mood, therapist empathy, and session evaluation, Duan and Kivlighan ( 2002 ) found that intellectual empathy (demonstrating an understanding of the client’s perspective, i.e., empathic paraphrasing) was positively correlated with client-perceived session depth (power and value of the session), but not correlated with perceived session smoothness (comfort and pleasantness of the session). In a way, paraphrasing confronts people with what they are feeling, and thus can stimulate a deeper processing of negative emotion (depth), which temporarily involves higher autonomic arousal and may even be perceived as trying and hard work (smoothness), but eventually abets resolution of the emotional conflict. It however seems unlikely that this process advances automatically without fueling cognitive work such as reappraisal and re-adjustment of goals and schemas. Yet, the clarifying focus on one’s own emotion, accompanied by the non-judgmental stance of empathic paraphrasing might strongly push this process forward. This notion is in line with Rogers’ original claim to evoke personal growth and transformation in the client through empathic paraphrasing, thereby achieving therapeutic change (Rogers, 1942 , 1951 ).

Also, considering the findings from mimicry and language matching research, which have demonstrated that being treated empathically on basal levels such as facial expression and language style promotes attitude and behavior change, it seems plausible that empathic paraphrasing may foster socio-cognitive processes in a similar direction. As paraphrasing contains a deliberate effort to verbally align with the narrator, it may generate a shared situation model and in this way promote successful communication. It would be interesting to consider if empathic paraphrasing, as it bears a certain resemblance to mimicry on a verbal level, can also stimulate pro-social behavior in the person being paraphrased; for instance a greater willingness to open up for the other party’s perspective on the conflict. This would strongly support the idea of paraphrasing stimulating a clearance of negative emotion.

There seems to be wide consensus between psychotherapists of different disciplines that psychotherapy benefits from an optimal level of arousal in the client, similar to the Yerkes–Dodson law, which posits an inverse U-shaped correlation between arousal and performance in complex tasks (Bridges, 2006 ). Markowitz and Milrod ( 2011 ) argue that emotional arousal is central for engaging the client in psychotherapy and making the therapeutic experience meaningful. They claim that the therapist’s ability to understand and respond empathically to negative emotional arousal should be considered the most important one of the common factors of psychotherapy. The therapist provides support and at the same time acts as a model, teaching the client to tolerate, verbalize, and integrate their feelings. Thus, negative feelings diminish and lose toxicity. In a similar vein, the traditional concept of the “corrective emotional experience” by Alexander and French ( 1946 ) describes the transformation of painful emotional conflicts as re-experiencing the old, unsettled conflict but with a new ending. This notion, which has gained ample empirical support, holds that processing emotional conflicts within a safe and empathic environment is necessary for therapeutic change (Bridges, 2006 ).

A resembling road is also pursued by acceptance and mindfulness-based interventions. Research on acceptance-based and mindfulness-based therapy has shown that accepting and mindfully observing negative emotions (instead of trying to suppress them) leads to the dissolution of these emotions (Eifert and Heffner, 2003 ; Arch and Craske, 2006 ; Hayes-Skelton et al., 2011 ). Czech et al. ( 2011 ) cite several experimental studies which have demonstrated that acceptance of negative emotion decreases distress and increases willingness to engage in challenging tasks. Empathic paraphrasing may have similar effects, as it essentially applies the principles of mindfulness and acceptance from the outside – through a listener who takes on an accepting role, thereby prompting the narrator in the same direction. Offering cognitive empathy through paraphrasing draws attention to emotions, non-judgmentally describes and accepts them, and is thus very similar to acceptance-based and mindfulness-based therapy. The central difference might be the locus of initiation of these processes, which in the case of empathic paraphrasing comes from somebody else. Comparing the effects of mindfulness and empathic paraphrasing and investigating the potential consequences of this difference on emotion processing and emotion regulation could be an interesting research focus for future studies.

Limitations of the present study

A potential short-coming of the present study pertains to the nature of the control condition, which consisted of taking notes silently. It could be argued that, as only the experimental condition involved speech, the differences found might be due to a general effect of being spoken to, rather than to an isolated effect of empathic paraphrasing. However, it should be noted that within a social conflict situation, the content of a reply to emotional descriptions can never be perceived as completely neutral, and any control condition involving speech will induce emotional effects of its own, e.g., irritation or even anger caused by inapplicable verbal comments of the interviewer following participants’ emotional disclosure. The present control condition was deliberately chosen for providing a neutral baseline against which the effects of empathic paraphrasing can be tested before moving on to other modes of comparison.

An aligned point of concern might be that it cannot be ascertained how the control condition was perceived by participants. For instance, even though they were informed that the note-taking simply served the purpose of bolstering the interviewer’s memory during the conversation, some participants may still have worried about the notes containing subjective judgment. This would most likely induce stress and add an emotional bias to the control condition. In this case, however, one would expect an increase in autonomic responses during the control condition, which did not occur. Still, considering these shortcomings of the control condition, the results need to be reproduced with varying kinds of control conditions involving speech before they can be viewed as definite.

It should also be mentioned that this study focused exclusively on short-term emotional reactions to paraphrasing, in order to obtain a constitutional data base illustrating the regulatory effect of this communicational technique. Our results suggest that in addition to influencing immediate emotional valence, paraphrasing sets in motion an initially arousing process of coping with negative emotions associated with the social conflict, which eventually may lead to resolving these emotions. However, as we did not assess longitudinal measures pertaining to the emotions associated with the social conflicts in question, this conclusion has to remain speculative until backed up by further research.

Finally, the relatively small sample size of the study makes it prone to distortions from individual variations and gender differences, e.g., in emotion expression. Again, replication of the results based on larger groups of study participants is called for.

Conclusion and directions for future research

The present study provides first experimental evidence that offering cognitive empathy through paraphrasing extrinsically regulates emotion in social conflict. Paraphrasing led to less negative feelings in study participants, while at the same time inducing higher autonomic arousal, which subsided after a short period of time. A possible explanation for these findings is that empathic paraphrasing stimulates an increased and focused processing of negative emotion in social conflict, and thus may contribute to resolving these emotions.

Future studies investigating the emotional effects of demonstrating cognitive empathy may further scrutinize the short- and long-term effects empathic paraphrasing has on arousal, and test the hypothesis that paraphrasing induces a cognitive-emotional process which facilitates the resolution of negative emotion in social conflict. Also, it would be interesting to investigate the dynamics of this process more closely and identify factors necessary for its successful development. Presently, we are working on a neuroimaging paradigm designed to overcome some of the above mentioned shortcomings and further explore the effects of empathic paraphrasing on the disposition to consider other people’s perspective in social conflict.

Conflict of Interest Statement

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

Acknowledgments

This study was financially supported by the Cluster of Excellence “Languages of Emotion” at Freie Universität Berlin which is funded by the DFG (German Research Foundation), and by the Open-Access publication fund of the DFG and the Freie Universität Berlin.

Example of a paraphrasing sequence

Interviewer: “What is worst for you about this situation?”

Narrator: “The worst thing is not knowing what happens now, well, this uncertainty. I mean, there is a problem, I have to make sure the rent is being paid, because in the end I am responsible, because I am in the rental agreement…and then – not being able to deal with that situation, not being able to act, because I just don’t know what is going to happen. The worst…now I am not so sure anymore, what was worst about it – well, also interpersonally it was very disappointing, because after all I took care of everything, voluntarily, and…I mean, when she is acting this way now, that is also a lack of recognition for what I do, what I accomplish. For my whole courtesy. What aggravates things is that is was clear from the beginning that she does not do so well financially, but urgently needed an apartment, and I let her move in with me to help her. And that is something that is…not being trampled under her feet…but you notice that there is a lack of recognition. Well, I think this second issue is worse than the first one.”

Interviewer: “So it is a combination, is it? For one, this thing, that in some way your existence is on stake here, that you are saying, this uncertainty is hard to bear – that you do not know how the rent is going to come around in the future. And then also the interpersonal issue, that you are saying you are disappointed of her, because you helped her, and in return you get this now, right? Especially the lack of recognition, the interpersonal treatment is what is worst – did I understand that correctly?”

Narrator: “Yes.”

  • Alexander F., French T. (1946). Psychoanalytic Therapy . New York: Ronald Press [ Google Scholar ]
  • Arch J. J., Craske M. G. (2006). Mechanisms of mindfulness: emotion regulation following a focused breathing induction . Behav. Res. Ther. 44 , 1849–1858 10.1016/j.brat.2005.12.007 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Ashton–James C., van Baaren R. B., Chartrand T. L., Decety J., Karremans J. (2007). Mimicry and me: the impact of mimicry on self-construal . Social Cogn. 25 , 518–535 10.1521/soco.2007.25.4.518 [ CrossRef ] [ Google Scholar ]
  • Banse R., Scherer K. R. (1996). Acoustic profiles in vocal emotion expression . J. Pers. Soc. Psychol. 70 , 614–636 10.1037/0022-3514.70.3.614 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Benedek M., Kaernbach C. (2010). Decomposition of skin conductance data by means of non-negative deconvolution . Psychophysiology 47 , 647–658 [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Bernson J. M., Hallberg L. R.-M., Elfström M. L., Hakeberg M. (2011). “Making dental care possible: a mutual affair”: a grounded theory relating to adult patients with dental fear and regular dental treatment . Eur. J. Oral Sci. 119 , 373–380 10.1111/j.1600-0722.2011.00936.x [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Bohart A. C., Elliott R., Greenberg L. S., Watson J. C. (2002). “Empathy,” in Psychotherapy Relationships That Work , ed. Norcross J. (New York: Oxford University Press; ), 89–108 [ Google Scholar ]
  • Bridges M. R. (2006). Activating the corrective emotional experience . J. Clin. Psychol. 62 , 551–568 10.1002/jclp.20248 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Butler E. A., Gross J. J. (2009). Emotion and emotion regulation: integrating individual and social levels of analysis . Emot. Rev. 1 , 86–87 10.1177/1754073908099131 [ CrossRef ] [ Google Scholar ]
  • Cape J. (2000). Patient-rated therapeutic relationship and outcome in general practitioner treatment of psychological problems . Br. J. Clin. Psychol. 39 ( Pt 4 ), 383–395 10.1348/014466500163383 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Critchley H. D. (2002). Electrodermal responses: what happens in the brain . Neuroscientist 8 , 132–142 10.1177/107385840200800209 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Czech S. J., Katz A. M., Orsillo S. M. (2011). The effect of values affirmation on psychological stress . Cogn. Behav. Ther. 40 , 304–312 10.1080/16506073.2011.585347 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Davis M. A. (2009). A perspective on cultivating clinical empathy . Complement. Ther. Clin. Pract. 15 , 76–79 10.1016/j.ctcp.2009.01.001 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • de Wied M., Branje S. J. T., Meeus W. H. J. (2007). Empathy and conflict resolution in friendship relations among adolescents . Aggress. Behav. 33 , 48–55 10.1002/ab.20166 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Decety J., Meyer M. (2008). From emotion resonance to empathic understanding: a social developmental neuroscience account . Dev. Psychopathol. 20 , 1053–1080 10.1017/S0954579408000503 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Duan C., Kivlighan D. M. (2002). Relationships among therapist presession mood, therapist empathy, and session evaluation . Psychother. Res. 12 , 23–37 10.1080/713869615 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Duffy E. (1932). The measurement of muscular tension as a technique for the study of emotional tendencies . Am. J. Psychol. 44 , 146–162 10.2307/1414961 [ CrossRef ] [ Google Scholar ]
  • Dziobek I., Rogers K., Fleck S., Bahnemann M., Heekeren H. R., Wolf O. T., et al. (2008). Dissociation of cognitive and emotional empathy in adults with Asperger syndrome using the multifaceted empathy test (MET) . J. Autism Dev. Disord. 38 , 464–473 10.1007/s10803-007-0486-x [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Eifert G. H., Heffner M. (2003). The effects of acceptance versus control contexts on avoidance of panic-related symptoms . J. Behav. Ther. Exp. Psychiatry 34 , 293–312 10.1016/j.jbtep.2003.11.001 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Elliott R., Bohart A. C., Watson J. C., Greenberg L. S. (2011). Empathy . Psychotherapy 48 , 43–49 10.1037/a0022187 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Farber B. A., Doolin E. M. (2011). Positive regard . Psychotherapy 48 , 58–64 10.1037/a0022141 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Fischer-Lokou J., Martin A., Guéguen N., Lamy L. (2011). Mimicry and propagation of prosocial behavior in a natural setting . Psychol. Rep. 108 , 599–605 10.2466/07.17.21.PR0.108.2.599-605 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Garrod S., Pickering M. J. (2004). Why is conversation so easy? Trends Cogn. Sci. (Regul. Ed.) 8 , 8–11 10.1016/j.tics.2003.10.016 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Gehlbach H. (2004). Social Perspective taking: a facilitating aptitude for conflict resolution, historical empathy, and social studies achievement . Theory Res. Soc. Educ. 32 , 39–55 10.1080/00933104.2004.10473242 [ CrossRef ] [ Google Scholar ]
  • Gross J. J., Thompson R. A. (2007). “Emotion regulation: conceptual foundations,” in Handbook of Emotion Regulation , ed. Gross J. J. (New York: The Guilford Press; ), 3–24 [ Google Scholar ]
  • Guéguen N., Martin A., Meineri S. (2011). Mimicry and helping behavior: an evaluation of mimicry on explicit helping request . J. Soc. Psychol. 151 , 1–4 10.1080/00224540903366701 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Halpern J. (2007). Empathy and patient-physician conflicts . J. Gen. Intern. Med. 22 , 696–700 10.1007/s11606-006-0102-3 [ PMC free article ] [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Hayes-Skelton S. A., Orsillo S. M., Roemer L. (2011). An acceptance-based behavioral therapy for individuals with generalized anxiety disorder . Cogn. Behav. Pract. 10.1016/j.cbpra.2011.02.005 [ PMC free article ] [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Hein G., Lamm C., Brodbeck C., Singer T. (2011). Skin conductance response to the pain of others predicts later costly helping . PLoS ONE 6 , e22759. 10.1371/journal.pone.0022759 [ PMC free article ] [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Howell P., Au-Yeung J., Pilgrim L. (1999). Utterance rate and linguistic properties as determinants of lexical dysfluencies in children who stutter . J. Acoust. Soc. Am. 105 , 481–490 10.1121/1.424585 [ PMC free article ] [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Ireland M. E., Slatcher R. B., Eastwick P. W., Scissors L. E., Finkel E. J., Pennebaker J. W. (2011). Language style matching predicts relationship initiation and stability . Psychol. Sci. 22 , 39–44 10.1177/0956797610392928 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Kreibig S. D., Wilhelm F. H., Roth W. T., Gross J. J. (2007). Cardiovascular, electrodermal, and respiratory response patterns to fear- and sadness-inducing films . Psychophysiology 44 , 787–806 10.1111/j.1469-8986.2007.00550.x [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Kushki A., Fairley J., Merja S., King G., Chau T. (2011). Comparison of blood volume pulse and skin conductance responses to mental and affective stimuli at different anatomical sites . Physiol. Meas. 32 , 1529–1539 10.1088/0967-3334/32/10/002 [ PMC free article ] [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Lamm C., Batson C. D., Decety J. (2007). The neural substrate of human empathy: effects of perspective-taking and cognitive appraisal . J. Cogn. Neurosci. 19 , 42–58 10.1162/jocn.2007.19.1.42 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Laver J. D. (1968). Voice quality and indexical information . Br. J. Disord. Commun. 3 , 43–54 10.3109/13682826809011440 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Li L., Chen J. (2006). “Emotion recognition using physiological signals,” in Advances in Artificial Reality and Tele-Existence . Lecture Notes in Computer Science, Vol. 4282 , eds Pan Z., Cheok A., Haller M., Lau R. W. H., Saito H., Liang R. (Berlin: Springer; ), 437–446 [ Google Scholar ]
  • Maddux W. W., Mullen E., Galinsky A. D. (2008). Chameleons bake bigger pies and take bigger pieces: strategic behavioral mimicry facilitates negotiation outcomes . J. Exp. Soc. Psychol. 44 , 461–468 10.1016/j.jesp.2007.02.003 [ CrossRef ] [ Google Scholar ]
  • Marci C. D., Ham J., Moran E., Orr S. P. (2007). Physiologic correlates of perceived therapist empathy and social-emotional process during psychotherapy . J. Nerv. Ment. Dis. 195 , 103–111 10.1097/01.nmd.0000253731.71025.fc [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Markman A. B., Makin V. S. (1998). Referential communication and category acquisition . J. Exp. Psychol. Gen. 127 , 331–354 10.1037/0096-3445.127.4.331 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Markowitz J. C., Milrod B. L. (2011). The importance of responding to negative affect in psychotherapies . Am. J. Psychiatry 168 , 124–128 10.1176/appi.ajp.2010.10040636 [ PMC free article ] [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Menenti L., Pickering M. J., Garrod S. C. (2012). Toward a neural basis of interactive alignment in conversation . Front. Hum. Neurosci. 6 :185. 10.3389/fnhum.2012.00185 [ PMC free article ] [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Mercer S. W., Reynolds W. J. (2002). Empathy and quality of care . Br. J. Gen. Pract. 52 (Suppl.), S9–S12 [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Moran G., Diamond G. (2008). Generating non-negative attitudes among parents of depressed adolescents: the power of empathy, concern, and positive regard . Psychother. Res. 18 , 97–107 10.1080/10503300701408325 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Neumann M., Bensing J., Mercer S., Ernstmann N., Ommen O., Pfaff H. (2009). Analyzing the “nature” and “specific effectiveness” of clinical empathy: a theoretical overview and contribution towards a theory-based research agenda . Patient Educ. Couns. 74 , 339–346 10.1016/j.pec.2008.11.013 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Niven K., Totterdell P., Holman D. (2009). A classification of controlled interpersonal affect regulation strategies . Emotion 9 , 498–509 10.1037/a0015962 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Norcross J. C., Wampold B. E. (2011). Evidence-based therapy relationships: research conclusions and clinical practices . Psychotherapy 48 , 98–102 10.1037/a0022180 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Orlinsky D. E., Rønnestad M. H., Willutzki U. (2004). “Fifty years of psychotherapy process outcome research: continuity and change,” in Bergin and Garfield’s Handbook of Psychotherapy and Behavior Change , 5th Edn, ed. Lambert M. J. (New York: Wiley; ), 307–389 [ Google Scholar ]
  • Palomba D., Angrilli A., Mini A. (1997). Visual evoked potentials, heart rate responses and memory to emotional pictorial stimuli . Int. J. Psychophysiol. 27 , 55–67 10.1016/S0167-8760(97)00751-4 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Pickering M. J., Garrod S. (2004). Toward a mechanistic psychology of dialogue . Behav. Brain Sci. 27 , 169–90; discussion 190–226. 10.1017/S0140525X04450055 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Preston S. D., de Waal F. B. M. (2002). Empathy: its ultimate and proximate bases . Behav. Brain Sci. 25 , 1–20; discussion 20–71. [ PubMed ] [ Google Scholar ]
  • Reynolds B., Quinn Crouse S. (2008). Effective communication during an influenza pandemic: the value of using a crisis and emergency risk communication framework . Health Promot. Pract. 9 ( Suppl. 4 ), 13S–17S 10.1177/1524839908325267 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Rime B. (2009). Emotion elicits the social sharing of emotion: theory and empirical review . Emot Rev 1 , 60–85 10.1177/1754073908097189 [ CrossRef ] [ Google Scholar ]
  • Rochman D., Diamond G. M., Amir O. (2008). Unresolved anger and sadness: identifying vocal acoustical correlates . J. Couns. Psychol. 55 , 505–517 10.1037/a0013720 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Rogers C. R. (1942). Counseling and Psychotherapy . New York: Houghton Mifflin Co [ Google Scholar ]
  • Rogers C. R. (1951). Client-Centered Therapy: Its Current Practice, Implications, and Theory . Oxford: Houghton Mifflin [ Google Scholar ]
  • Scherer K. R. (1995). Expression of emotion in voice and music . J. Voice 9 , 235–248 10.1016/S0892-1997(05)80231-0 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Scherer K. R. (2003). Vocal communication of emotion: a review of research paradigms . Speech Commun. 40 , 227–256 10.1016/S0167-6393(02)00084-5 [ CrossRef ] [ Google Scholar ]
  • Schirmer A., Kotz S. A. (2006). Beyond the right hemisphere: brain mechanisms mediating vocal emotional processing . Trends Cogn. Sci. (Regul. Ed.) 10 , 24–30 10.1016/j.tics.2005.11.009 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Shelley K. H. (2007). Photoplethysmography: beyond the calculation of arterial oxygen saturation and heart rate . Anesth. Analg. 105 ( Suppl. 6 ), S31–S6 10.1213/01.ane.0000269512.82836.c9 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Steins G. (2000). Motivation in Person perception: role of the other’s perspective . J. Soc. Psychol. 140 , 692–709 10.1080/00224540009600510 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Stel M., Harinck F. (2011). Being mimicked makes you a prosocial voter . Exp. Psychol. 58 , 79–84 10.1027/1618-3169/a000070 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Stel M., van Baaren R. B., Vonk R. (2008). Effects of mimicking: acting prosocially by being emotionally moved . Eur. J. Soc. Psychol. 38 , 965–976 10.1002/ejsp.472 [ CrossRef ] [ Google Scholar ]
  • Sueur J., Aubin T., Simonis C. (2008). Seewave: a free modular tool for sound analysis and synthesis . Bioacoustics 18 , 213–226 10.1080/09524622.2008.9753600 [ CrossRef ] [ Google Scholar ]
  • Totterdell P., Parkinson B. (1999). Use and effectiveness of self-regulation strategies for improving mood in a group of trainee teachers . J. Occup. Health Psychol. 4 , 219–232 10.1037/1076-8998.4.3.219 [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • van Baaren R. B., Holland R. W., Kawakami K., van Knippenberg A. (2004). Mimicry and prosocial behavior . Psychol. Sci. 15 , 71–74 10.1111/j.0963-7214.2004.01501012.x [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Zuroff D. C., Kelly A. C., Leybman M. J., Blatt S. J., Wampold B. E. (2010). Between-therapist and within-therapist differences in the quality of the therapeutic relationship: effects on maladjustment and self-critical perfectionism . J. Clin. Psychol. 66 , 681–697 [ PubMed ] [ Google Scholar ]

Advanced Paraphrasing Tool

Elevate your writing with our free and ai-powered paraphraser. instantly correct or rephrase your sentences in different tones., paraphrasing tool, please rewrite my sentence, what is paraphrasing.

Paraphrasing is the art of rewriting text into other words. This includes using synonyms, restructuring phrases, and connecting ideas in different ways. A state-of-the-art paraphraser provides automatic and simple-to-use rephrasing of complete sentences.

messages.future.landing_page_paraphrasing.features.feature_lt_paraphrasing_01_headline

Why Should I Paraphrase My Sentences?

By paraphrasing existing sentences, you can elevate your writing and achieve different goals as a writer. That’s why rephrasing is helpful in plenty of cases: rewriting citations, strengthening the message of your text, and rewording your ideas while improving style.

messages.future.landing_page_paraphrasing.features.feature_lt_paraphrasing_02_headline

How Does Rephrasing Help Me Become a Better Writer?

This feature is highly customizable, meaning you’re in control. Choose from five different categories—general, formal, concise, fluent, or simple—to transform your writing to better suit the context and tone. Paraphrasing helps you by refining and perfecting your masterpieces.

Where Can I Use the Paraphrasing Tool?

Rephrasing is available wherever and whenever! All you need is a LanguageTool account and a stable internet connection to rewrite your sentences in almost all of LanguageTool's extensions. The feature is easily accessible for everyone that aims to improve their writing.

Thunderbird

What exactly does an online paraphraser do.

LanguageTool’s paraphrasing feature does so much more than just rewrite sentences. Not only does it check for stronger, more suitable word choice, but it also corrects your sentence as a whole to ensure high-quality writing. With its intuitive and user-friendly interface, everyone can leverage Artificial Intelligence to achieve the best results possible.

messages.future.landing_page_paraphrasing.features.feature_lt_paraphrasing_03_headline

What Other Features Does LanguageTool’s Paraphraser Provide?

The best part of using A.I. to paraphrase your writing is that the suggested sentences come free of spelling, grammar, and punctuation errors. Want to also improve style? Simply go back to the general correction to view stylistic suggestions.

messages.future.landing_page_paraphrasing.features.feature_lt_paraphrasing_04_headline

As multilingual as you

Make your text sound professional and avoid embarrassing style, punctuation, and grammar mistakes

It’s an online tool that rewrites texts in a new (stylistically different) way by using alternative wording and a rephrased sentence structure.

This function is recommended for all types of texts, including professional, academic, and creative writing. It’s available for all LanguageTool users, but unlimited paraphrasing is only available in Premium.

A paraphrasing tool can easily enhance your writing by improving the tone and style of your text. Moreover, it helps you avoid having to write direct citations by rewriting copy-and-pasted text.

Premium accounts offer even more useful and powerful features:

Only with Premium

Sentence correction of longer texts

Style guide for customizing individual rules

Team features for companies

More in-depth suggestions, especially for word choice and style

How Can I Effectively Use the Rephrasing Tool?

For basic users, the paraphrasing feature is limited to three times daily. If you need more rephrased sentences, you can upgrade to LanguageTool Premium to get access to unlimited paraphrasing in six languages and several English dialects. Remember: No personal data is stored (ever) and privacy guidelines are strictly followed (always).

Strengthen Your Communication Skills

Try out the best paraphrasing tool for free and discover how LanguageTool can elevate your writing.

IMAGES

  1. paraphrasing in communication examples

    paraphrasing in effective communication

  2. paraphrasing in communication examples

    paraphrasing in effective communication

  3. Power of Paraphrasing: Enhancing Communication for Stronger Connections

    paraphrasing in effective communication

  4. paraphrasing in communication examples

    paraphrasing in effective communication

  5. Paraphrasing for Effective Communication

    paraphrasing in effective communication

  6. Mastering the Art of Paraphrasing: An Essential Tool for Effective

    paraphrasing in effective communication

VIDEO

  1. How to Paraphrasing and 10 Tips to Avoid Plagiarism

  2. Paraphrasing

  3. Effective Paraphrasing: Citing the Source

  4. Summarizing and Paraphrasing Information: Strategies for Effective Listening Comprehension

  5. Crafting Powerful Messages: Paraphrasing for Impactful Communication

  6. Unlocking Effective Communication: Paraphrasing and Summarizing

COMMENTS

  1. 50 Top Paraphrasing In Communication Skills (2023)

    31. Avoid misinterpretation. Misinterpretation is like a dance party gone wrong—you end up stepping on each other's toes. To avoid the mishaps of miscommunication, be cautious while paraphrasing. Pay attention to the speaker's words and nonverbal cues. When in doubt, ask clarifying questions. 32.

  2. Mastering Communication: Paraphrasing and Summarizing Skills

    Then you might cease the paraphrasing; otherwise, you might embarrass or provoke the other person. How to Effectively Summarize. A summary is a concise overview of the most important points from a communication, whether it's from a conversation, presentation or document. Summarizing is a very important skill for an effective communicator.

  3. Matt Abrahams: The Power of the Paraphrase

    One powerful way to navigate your way through these two tricky communication situations is to rely on paraphrasing. Paraphrasing is a listening and reflecting tool where you restate what others say in your own words. The most effective paraphrases concisely capture the essence of what another speaker says.

  4. How To Paraphrase For Effective Communication

    The most important secret of effective communication. If you do nothing bu this, you will instantly become a better communicator. 844-655-1545 ... How To Paraphrase For Effective Communication. Paraphrasing For Effective Communication. Today we're going to talk about paraphrasing.

  5. The Power of Communication: The Principle of Paraphrasing

    The Essential Elements of Paraphrasing Are: Condensed. A good paraphrase is accurate. When people begin using this technique, they tend to be too wordy. A paraphrase should be shorter than the speaker's statement. Only the essentials. An effective paraphrase reflects only the essentials of the speaker's message.

  6. PDF Effective Paraphrasing

    Effective paraphrasing does NOT equate to replacing key words of the passage with synonyms, rearranging words, or re-ordering and re-structuring sentences directly from the passage.

  7. Reflecting

    Reflecting is the process of paraphrasing and restating both the feelings and words of the speaker. The purposes of reflecting are: To allow the speaker to 'hear' their own thoughts and to focus on what they say and feel. To show the speaker that you are trying to perceive the world as they see it and that you are doing your best to understand ...

  8. Paraphrasing and Summarizing

    Used correctly, summarizing and paraphrasing can save time, increase understanding, and give authority and credibility to your work. Both tools are useful when the precise wording of the original communication is less important than its overall meaning. How to Paraphrase Text. To paraphrase text, follow these four steps: 1. Read and Make Notes

  9. Paraphrasing Examples for Better Communication

    Original Statement (4): In today's fast-paced business environment, effective communication is a key factor in fostering collaboration, productivity, and innovation. Paraphrase Example: In the rapidly-evolving corporate world, efficient communication plays a pivotal role in promoting teamwork, enhancing output, and stimulating creativity.

  10. How to Paraphrase and Summarize Work

    Follow steps 1-5 below to summarize text. To summarize spoken material - a speech, a meeting, or a presentation, for example - start at step three. 1. Get a General Idea of the Original. First, speed read the text that you're summarizing to get a general impression of its content.

  11. How to Paraphrase

    Source text Paraphrase "The current research extends the previous work by revealing that listening to moral dilemmas could elicit a FLE [foreign-language effect] in highly proficient bilinguals. … Here, it has been demonstrated that hearing a foreign language can even influence moral decision making, and namely promote more utilitarian-type decisions" (Brouwer, 2019, p. 874).

  12. Paraphrasing and summarising: Two weapons of solid communication

    Summarising is a very important skill for effective communication and is usually followed by paraphrasing. A summary is a concise overview of the most important points from a communication.

  13. Effective communication skills for business and personal success

    Paraphrasing How to Paraphrase. Paraphrasing is an effective form of verbal feedback to use when listening, however it is not simply repetition or "parroting," but restating another person's statement in your own words to gain understanding. Use your own words to tell what you think the speaker meant, not what they said. Why paraphrase

  14. Active Listening and Paraphrasing

    Paraphrasing: Paraphrasing is when a person reads or actively listens to a message and is able to clearly express it back in their own words (written or spoken). In a paraphrase, the original ideas or meaning are maintained, but the wording has to be your own. Like active listening, paraphrasing is a skill that needs to be taught explicitly ...

  15. 3 Benefits of Paraphrasing: The Skill for Learning, Writing and

    Paraphrasing allows you to share another's ideas in your own words. This powerful technique is useful in both written and verbal communication, and acts as a tool for conveying information effectively. Paraphrasing is an underrated skill that is beneficial to a variety of individuals from students and writers to employees and business owners ...

  16. Effective Communication Improving Your Interpersonal Skills

    Tip 5: Assert Yourself. Direct, assertive expression makes for clear communication and can help boost your self-esteem and decision-making skills. Being assertive means expressing your thoughts, feelings, and needs in an open and honest way, while standing up for yourself and respecting others.

  17. Paraphrasing Tool

    Paraphrasing tools can help you quickly reword text by replacing certain words with synonyms or restructuring sentences. They can also make your text more concise, clear, and suitable for a specific audience. Paraphrasing is an essential skill in academic writing and professional communication.

  18. Effects of Empathic Paraphrasing

    Paraphrasing led to enhanced autonomic activation in recipients, while at the same time influencing emotional valence in the direction of feeling better. ... Effective communication during an influenza pandemic: the value of using a crisis and emergency risk communication framework. Health Promot. Pract. 9 (Suppl. 4), 13S-17S 10.1177 ...

  19. AI Paraphrasing Tool

    Enhance your writing with LanguageTool's free AI paraphrasing tool. Discover a smarter way to rewrite and refine your text for improved clarity and uniqueness. ... Strengthen Your Communication Skills Try out the best paraphrasing tool for free and discover how LanguageTool can elevate your writing. Try for Free Read more LanguageTool Check ...

  20. Paraphrasing Tool (Ad-Free and No Sign-up Required)

    AI Paraphrasing Tool. Your words matter, and our paraphrasing tool is designed to ensure you use the right ones. With unlimited Custom modes and 9 predefined modes, Paraphraser lets you rephrase text countless ways. Our product will improve your fluency while also ensuring you have the appropriate vocabulary, tone, and style for any occasion.