samsung galaxy note 7 debacle case study solution

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Samsung Galaxy Note 7 Debacle

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Samsung galaxy note 7 debacle description.

In early September 2016, Samsung Electronics Co. Ltd. (Samsung), a leading manufacturer of smartphones headquartered in South Korea, released the new generation of its flagship smartphone, the Galaxy Note 7. Despite initial positive reviews and a strong market reception, just eight days later, Samsung voluntarily recalled 2.5 million of the smartphones, after receiving reports of the devices overheating and catching on fire. The problems persisted even with the replacement device, and the company decided to cease all production and sales of the Galaxy Note 7 in October 2016. Samsung faced a highly commoditized market, decreasing global demand, and increasing competition, but the company now also needed to deal with one of the biggest recalls in the history of the industry. What had gone wrong, and how could the company move forward?

Case Description Samsung Galaxy Note 7 Debacle

Strategic managment tools used in case study analysis of samsung galaxy note 7 debacle, step 1. problem identification in samsung galaxy note 7 debacle case study, step 2. external environment analysis - pestel / pest / step analysis of samsung galaxy note 7 debacle case study, step 3. industry specific / porter five forces analysis of samsung galaxy note 7 debacle case study, step 4. evaluating alternatives / swot analysis of samsung galaxy note 7 debacle case study, step 5. porter value chain analysis / vrio / vrin analysis samsung galaxy note 7 debacle case study, step 6. recommendations samsung galaxy note 7 debacle case study, step 7. basis of recommendations for samsung galaxy note 7 debacle case study, quality & on time delivery.

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Case Analysis of Samsung Galaxy Note 7 Debacle

Samsung Galaxy Note 7 Debacle is a Harvard Business (HBR) Case Study on Leadership & Managing People , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Samsung Galaxy Note 7 Debacle is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Samsung Galaxy Note 7 Debacle case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Samsung Galaxy Note 7 Debacle will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Samsung Galaxy Note 7 Debacle case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Leadership & Managing People, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Samsung Galaxy Note 7 Debacle, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Samsung Galaxy Note 7 Debacle case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Leadership & Managing People Solutions

In the Texas Business School, Samsung Galaxy Note 7 Debacle case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis. We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Samsung Galaxy Note 7 Debacle

Step 1 – Problem Identification of Samsung Galaxy Note 7 Debacle - Harvard Business School Case Study

The first step to solve HBR Samsung Galaxy Note 7 Debacle case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Samsung Galaxy is facing right now. Even though the problem statement is essentially – “Leadership & Managing People” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Samsung Galaxy, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Samsung Galaxy Note 7 Debacle. The external environment analysis of Samsung Galaxy Note 7 Debacle will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Samsung Galaxy Note 7 Debacle case study. PESTEL analysis of " Samsung Galaxy Note 7 Debacle" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Samsung Galaxy Note 7 Debacle macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Samsung Galaxy Note 7 Debacle

To do comprehensive PESTEL analysis of case study – Samsung Galaxy Note 7 Debacle , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Samsung Galaxy Note 7 Debacle

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Government policies have significant impact on the business environment of any country. The firm in “ Samsung Galaxy Note 7 Debacle ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Samsung Galaxy is operating, firms are required to store customer data within the premises of the country. Samsung Galaxy needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Samsung Galaxy Note 7 Debacle has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Samsung Galaxy in case study Samsung Galaxy Note 7 Debacle" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Samsung Galaxy in case study “ Samsung Galaxy Note 7 Debacle ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Samsung Galaxy in case study “ Samsung Galaxy Note 7 Debacle ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Samsung Galaxy Note 7 Debacle ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Samsung Galaxy can compete against other competitors.

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Samsung Galaxy Note 7 Debacle case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Samsung Galaxy needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Samsung Galaxy Note 7 Debacle

Social factors that impact samsung galaxy note 7 debacle, technological factors that impact samsung galaxy note 7 debacle, environmental factors that impact samsung galaxy note 7 debacle, legal factors that impact samsung galaxy note 7 debacle, step 3 – industry specific analysis, what is porter five forces analysis, step 4 – swot analysis / internal environment analysis, step 5 – porter value chain / vrio / vrin analysis, step 6 – evaluating alternatives & recommendations, step 7 – basis for recommendations, references :: samsung galaxy note 7 debacle case study solution.

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Samsung Note 7 Failure Case Study

To find inspiration for your paper and overcome writer’s block
As a source of information (ensure proper referencing)
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Introduction

Conclusions.

In August 2016, several Samsung Galaxy Note 7 Smartphones were reported to explode. The manufacturer called upon its engineers hurriedly to diagnose the source of the problem. The initial report pointed to a fault in batteries procured from one of the suppliers. This led to a recall of these smartphones and continued shipping of the same mobile device with batteries from a different supplier [1]. However, the issue surfaced again with reports of the new replacements also exploding, prompting the company to halt the entire Samsung Galaxy Note 7 production. The failure, subsequent recall, and the complete halt of the Galaxy Note 7 production have had social and legal ramifications.

This Samsung Galaxy Note 7 Failure case study aims to analyze the issue, its history, and the aftermath, including the crisis management and the discovered reasons behind the battery explosion.

Smartphones have very advanced computing capabilities, such as high-definition cameras, media players, sensors, GPS navigation units, accelerometers, and gyroscopes, among other features. For most Smartphones, an Android operating system is used. The features need to be supported by stable memory, batteries with the correct power output, an efficient power system, and a good shell to operate efficiently. The risk of failure of Smartphones is mainly in the memory access violation and mobile phone hardware such as the batteries and the shell [2]. Overall, studies on the failure of Smartphones have pointed to two major types of failures, i.e., accidental or malfunction of the software or Android. For this report, the focus is on the hardware or software malfunction.

Samsung Galaxy Note 7 Failure

The explosion of the Samsung Galaxy Note 7 resulted in the recall of the phones [1]. The phones that were overheating were analyzed to establish the causes of the explosion. The techniques employed for the analysis were Failure Mode and Effect Analysis (FMEA). This entails a critical analysis of the entire lifecycle of a product. It analyzes the specifications of the design, operation, and maintenance by establishing the system functions, identification of the failure modes in the system, and functions which then determine the effects and possible causes [3]. The analysis covers both the software and hardware functionalities.

The FMEA is used by engineers in the design stages of a product or post-analysis in the case of issues arising. The initial FMEA conducted after the failure was hardware FMEA. This is a straightforward analysis guided by the understanding that mechanical, electronic, and electrical failures happen due to some issues, such as unanticipated stress, overload, and faulty wiring. The analysis by the engineers concluded that lithium-ion batteries from one of the suppliers had a fault. Part of the battery’s inside was coiled incorrectly, causing stress to the battery.

By performing critical risk analysis, the possible malfunction of software or hardware can be established before the product is launched into the market. The critical failure modes can be ascertained by calculating the Risk Priority Numbers (RPN) through brainstorming [2]. This helps to establish the potential areas of failure and the possible degree of damage. As a result, mitigation measures are taken before the product is released to ensure that the risk is contained.

It is thus paramount that Samsung should have carried out a thorough risk analysis for all the hardware and software from the suppliers before launching the product. Also, after the recall, the analysis was hurriedly carried out; hence, the conclusion that the failure was from a battery procured from a particular manufacturer was theorized rather than being scientifically proven with quantifiable data.

Discussion on Samsung Note 7 Failure

The failure of Samsung’s Galaxy Note 7 has had enormous financial implications. It is estimated that it may lead to a revenue loss of over $ 5 billion. Even though the company could easily deal with the loss of income, the failure has great social and legal ramifications. For instance, the failure has already attracted class-action lawsuits against the company, which touch on how the recall and replacement were carried out.

Also, there is a high likelihood of lawsuits that relate to the damages and injuries caused by the explosions. These lawsuits will affect the consumer perception of Samsung’s Smartphones. For example, the Google search for ‘Samsung Explosion’ spiked in August and September despite the recall being only for Galaxy Note 7. The failure has also had social implications for Samsung phone users. Some airlines in the U.S. do not allow passengers to use any Samsung phone onboard their planes.

The failure of any product leads to unintended consequences for the manufacturer and the consumers. Even though investigations are still ongoing to establish the exact cause of the Samsung Note 7 explosions, Samsung’s engineers need to give more care to the materials used to develop the software and hardware of its Smartphones. Also, there should be a critical risk analysis in which an RPN for each possible failure mode is calculated before a product is released to the market. This will ensure that parameters with high-risk factors are properly investigated, and risk reduction measures are taken in advance.

B. Chen and C. Sang-Hun, “Why Samsung Abandoned Its Galaxy Note 7 Flagship Phone”, The New YorK Times, 2016.
K. Krishnakanth and P. Kavipriya, “Android application development for environment monitoring using Smartphones”, International journal of Mobile Network Communications & Telematics, vol . 3, no. 3, pp. 41-45, 2013.
S. Malek, R. Roshandel, D. Kilgore and I. Elhag, “Improving the reliability of mobile software systems through continuous analysis and proactive reconfiguration,” Proceedings of the 31st International Conference on Software Engineering-Companion Volume. ICSE-Companion 2009. Vancouver, BC, Canada, pp. 275-278, 2009.
Apple Mobile Handset Improvement: Weather Resistance
Fifth Generation Mobile Networks Technology
Exploding of Samsung Galaxy Note 7: A Case Study
Samsung Galaxy SIII Product Features
Benchmarking Description on Apple iphone 4s vs. BlackBerry, Android and Samsung Galaxy
Short Message Service (Center) Technologies
Outcomes of the Phone Usage While Driving
Steering Wheel and Smartphone: A Deadly Combination
International Students and Mobile Services in Australia
Cell Phones Use in Public: Naturalistic Observation
Chicago (A-D)
Chicago (N-B)

IvyPanda. (2020, October 9). Samsung Note 7 Failure Case Study. https://ivypanda.com/essays/failure-analysis-samsung-galaxy-note-7/

"Samsung Note 7 Failure Case Study." IvyPanda , 9 Oct. 2020, ivypanda.com/essays/failure-analysis-samsung-galaxy-note-7/.

IvyPanda . (2020) 'Samsung Note 7 Failure Case Study'. 9 October.

IvyPanda . 2020. "Samsung Note 7 Failure Case Study." October 9, 2020. https://ivypanda.com/essays/failure-analysis-samsung-galaxy-note-7/.

1. IvyPanda . "Samsung Note 7 Failure Case Study." October 9, 2020. https://ivypanda.com/essays/failure-analysis-samsung-galaxy-note-7/.

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Samsung Galaxy Note 7 Debacle Case Study Solution

Posted by John Berg on Feb-16-2018

Introduction

Samsung Galaxy Note 7 Debacle Case Study is included in the Harvard Business Review Case Study. Therefore, it is necessary to touch HBR fundamentals before starting the Samsung Galaxy Note 7 Debacle case analysis. HBR will help you assess which piece of information is relevant. Harvard Business review will also help you solve your case. Thus, HBR fundamentals assist in easily comprehending the case study description and brainstorming the Samsung Galaxy Note 7 Debacle case analysis. Also, a major benefit of HBR is that it widens your approach. HBR also brings new ideas into the picture which would help you in your Samsung Galaxy Note 7 Debacle case analysis.

To write an effective Harvard Business Case Solution, a deep Samsung Galaxy Note 7 Debacle case analysis is essential. A proper analysis requires deep investigative reading. You should have a strong grasp of the concepts discussed and be able to identify the central problem in the given HBR case study. It is very important to read the HBR case study thoroughly as at times identifying the key problem becomes challenging. Thus by underlining every single detail which you think relevant, you will be quickly able to solve the HBR case study as is addressed in Harvard Business Case Solution.

Problem Identification

The first step in solving the HBR Case Study is to identify the problem. A problem can be regarded as a difference between the actual situation and the desired situation. This means that to identify a problem, you must know where it is intended to be. To do a Samsung Galaxy Note 7 Debacle case study analysis and a financial analysis, you need to have a clear understanding of where the problem currently is about the perceived problem.

For effective and efficient problem identification,

A multi-source and multi-method approach should be adopted.
The problem identified should be thoroughly reviewed and evaluated before continuing with the case study solution.
The problem should be backed by sufficient evidence to make sure a wrong problem isn't being worked upon.

Problem identification, if done well, will form a strong foundation for your Samsung Galaxy Note 7 Debacle Case Study. Effective problem identification is clear, objective, and specific. An ambiguous problem will result in vague solutions being discovered. It is also well-informed and timely. It should be noted that the right amount of time should be spent on this part. Spending too much time will leave lesser time for the rest of the process.

Samsung Galaxy Note 7 Debacle Case Analysis

Once you have completed the first step which was problem identification, you move on to developing a case study answers. This is the second step which will include evaluation and analysis of the given company. For this step, tools like SWOT analysis, Porter's five forces analysis for Samsung Galaxy Note 7 Debacle, etc. can be used. Porter’s five forces analysis for Samsung Galaxy Note 7 Debacle analyses a company’s substitutes, buyer and supplier power, rivalry, etc.

To do an effective HBR case study analysis, you need to explore the following areas:

1. Company history:

The Samsung Galaxy Note 7 Debacle case study consists of the history of the company given at the start. Reading it thoroughly will provide you with an understanding of the company's aims and objectives. You will keep these in mind as any Harvard Business Case Solutions you provide will need to be aligned with these.

2. Company growth trends:

This will help you obtain an understanding of the company's current stage in the business cycle and will give you an idea of what the scope of the solution should be.

3. Company culture:

Work culture in a company tells a lot about the workforce itself. You can understand this by going through the instances involving employees that the HBR case study provides. This will be helpful in understanding if the proposed case study solution will be accepted by the workforce and whether it will consist of the prevailing culture in the company.

Samsung Galaxy Note 7 Debacle Financial Analysis

The third step of solving the Samsung Galaxy Note 7 Debacle Case Study is Samsung Galaxy Note 7 Debacle Financial Analysis. You can go about it in a similar way as is done for a finance and accounting case study. For solving any Samsung Galaxy Note 7 Debacle case, Financial Analysis is of extreme importance. You should place extra focus on conducting Samsung Galaxy Note 7 Debacle financial analysis as it is an integral part of the Samsung Galaxy Note 7 Debacle Case Study Solution. It will help you evaluate the position of Samsung Galaxy Note 7 Debacle regarding stability, profitability and liquidity accurately. On the basis of this, you will be able to recommend an appropriate plan of action. To conduct a Samsung Galaxy Note 7 Debacle financial analysis in excel,

Past year financial statements need to be extracted.
Liquidity and profitability ratios to be calculated from the current financial statements.
Ratios are compared with the past year Samsung Galaxy Note 7 Debacle calculations
Company’s financial position is evaluated.

Another way how you can do the Samsung Galaxy Note 7 Debacle financial analysis is through financial modelling. Financial Analysis through financial modelling is done by:

Using the current financial statement to produce forecasted financial statements.
A set of assumptions are made to grow revenue and expenses.
Value of the company is derived.

Financial Analysis is critical in many aspects:

Decision Making and Strategy Devising to achieve targeted goals- to determine the future course of action.
Getting credit from suppliers depending on the leverage position- creditors will be confident to supply on credit if less company debt.
Influence on Investment Decisions- buying and selling of stock by investors.

Thus, it is a snapshot of the company and helps analysts assess whether the company's performance has improved or deteriorated. It also gives an insight about its expected performance in future- whether it will be going concern or not. Samsung Galaxy Note 7 Debacle Financial analysis can, therefore, give you a broader image of the company.

Samsung Galaxy Note 7 Debacle NPV

Samsung Galaxy Note 7 Debacle's calculations of ratios only are not sufficient to gauge the company performance for investment decisions. Instead, investment appraisal methods should also be considered. Samsung Galaxy Note 7 Debacle NPV calculation is a very important one as NPV helps determine whether the investment will lead to a positive value or a negative value. It is the best tool for decision making.

There are many benefits of using NPV:

It takes into account the future value of money, thereby giving reliable results.
It considers the cost of capital in its calculations.
It gives the return in dollar terms simplifying decision making.

The formula that you will use to calculate Samsung Galaxy Note 7 Debacle NPV will be as follows:

Present Value of Future Cash Flows minus Initial Investment

Present Value of Future cash flows will be calculated as follows:

PV of CF= CF1/(1+r)^1 + CF2/(1+r)^2 + CF3/(1+r)^3 + …CFn/(1+r)^n

where CF = cash flows r = cost of capital n = total number of years.

Cash flows can be uniform or multiple. You can discount them by Samsung Galaxy Note 7 Debacle WACC as the discount rate to arrive at the present value figure. You can then use the resulting figure to make your investment decision. The decision criteria would be as follows:

If Present Value of Cash Flows is greater than Initial Investment, you can accept the project.
If Present Value of Cash Flows is less than Initial Investment, you can reject the project.

Thus, calculation of Samsung Galaxy Note 7 Debacle NPV will give you an insight into the value generated if you invest in Samsung Galaxy Note 7 Debacle. It is a very reliable tool to assess the feasibility of an investment as it helps determine whether the cash flows generated will help yield a positive return or not.

However, it would be better if you take various aspects under consideration. Thus, apart from Samsung Galaxy Note 7 Debacle’s NPV, you should also consider other capital budgeting techniques like Samsung Galaxy Note 7 Debacle’s IRR to evaluate and fine-tune your investment decisions.

Samsung Galaxy Note 7 Debacle DCF

Once you are done with calculating the Samsung Galaxy Note 7 Debacle NPV for your finance and accounting case study, you can proceed to the next step, which involves calculating the Samsung Galaxy Note 7 Debacle DCF. Discounted cash flow (DCF) is a Samsung Galaxy Note 7 Debacle valuation method used to estimate the value of an investment based on its future cash flows. For a better presentation of your finance case solution, it is recommended to use Samsung Galaxy Note 7 Debacle excel for the DCF analysis.

To calculate the Samsung Galaxy Note 7 Debacle DCF analysis, the following steps are required:

Calculate the expected future cash inflows and outflows.
Set-off inflows and outflows to obtain the net cash flows.
Find the present value of expected future net cash flows using a discount rate, which is usually the weighted-average cost of capital (WACC).
If the value calculated through Samsung Galaxy Note 7 Debacle DCF is higher than the current cost of the investment, the opportunity should be considered
If the current cost of the investment is higher than the value calculated through DCF, the opportunity should be rejected

Samsung Galaxy Note 7 Debacle DCF can also be calculated using the following formula:

DCF= CF1/(1+r)^1 + CF2/(1+r)^2 + CF3/(1+r)^3 + …CFn/(1+r)^n

In the formula:

CF= Cash flows
R= discount rate (WACC)

Samsung Galaxy Note 7 Debacle WACC

When making different Samsung Galaxy Note 7 Debacle's calculations, Samsung Galaxy Note 7 Debacle WACC calculation is of great significance. WACC calculation is done by the capital composition of the company. The formula will be as follows:

Weighted Average Cost of Capital = % of Debt * Cost of Debt * (1- tax rate) + % of equity * Cost of Equity

You can compute the debt and equity percentage from the balance sheet figures. For the cost of equity, you can use the CAPM model. Cost of debt is usually given. However, if it isn't mentioned, you can calculate it through market weighted average debt. Samsung Galaxy Note 7 Debacle’s WACC will indicate the rate the company should earn to pay its capital suppliers. Samsung Galaxy Note 7 Debacle WACC can be analysed in two ways:

From the company's perspective, it can be analysed as the cost to be paid to the capital providers also known as Cost of Capital
From an investor' perspective, if the expected return on the investment exceeds Samsung Galaxy Note 7 Debacle WACC, the investor will go ahead with the investment as a positive value would be generated.

Samsung Galaxy Note 7 Debacle IRR

After calculating the Samsung Galaxy Note 7 Debacle WACC, it is necessary to calculate the Samsung Galaxy Note 7 Debacle IRR as well, as WACC alone does not say much about the company’s overall situation. Samsung Galaxy Note 7 Debacle IRR will add meaning to the finance solution that you are working on. The internal rate of return is a tool used in investment appraisal to calculate the profitability of prospective investments. IRR calculations are dependent on the same formula as Samsung Galaxy Note 7 Debacle NPV.

There are two ways to calculate the Samsung Galaxy Note 7 Debacle IRR.

By using a Samsung Galaxy Note 7 Debacle Excel Spreadsheet: There are in-built formulae for calculating IRR.

IRR= R + [NPVa / (NPVa - NPVb) x (Rb - Ra)]

In this formula:

Ra= lower discount rate chosen
Rb= higher discount rate chosen
NPVa= NPV at Ra
NPVb= NPV at Rb

Samsung Galaxy Note 7 Debacle IRR impacts your finance case solution in the following ways:

If IRR>WACC, accept the alternative
If IRR<WACC, reject the alternative

Samsung Galaxy Note 7 Debacle Excel Spreadsheet

All your Samsung Galaxy Note 7 Debacle calculations should be done in a Samsung Galaxy Note 7 Debacle xls Spreadsheet. A Samsung Galaxy Note 7 Debacle excel spreadsheet is the best way to present your finance case solution. The Samsung Galaxy Note 7 Debacle Calculations should be presented in Samsung Galaxy Note 7 Debacle excel in such a way that the analysis and results can be distinguished to the viewers. The point of Samsung Galaxy Note 7 Debacle excel is to present large amounts of data in clear and consumable ways. Presenting your data is also going to make sure that you don't have misinterpretations of the data.

To make your Samsung Galaxy Note 7 Debacle calculations sheet more meaningful, you should:

Think about the order of the Samsung Galaxy Note 7 Debacle xls worksheets in your finance case solution
Use more Samsung Galaxy Note 7 Debacle xls worksheets and tables as will divide the data that you are looking at in sections.
Choose clarity overlooks
Keep your timeline consistent
Organise the information flow
Clarify your sources

The following tips and bits should be kept in mind while preparing your finance case solution in a Samsung Galaxy Note 7 Debacle xls spreadsheet:

Avoid using fixed numbers in formulae
Avoid hiding data
Useless and meaningful colours, such as highlighting negative numbers in red
Label column and rows
Correct your alignment
Keep formulae readable
Strategically freeze header column and row

Samsung Galaxy Note 7 Debacle Ratio analysis

After you have your Samsung Galaxy Note 7 Debacle calculations in a Samsung Galaxy Note 7 Debacle xls spreadsheet, you can move on to the next step which is ratio analysis. Ratio analysis is an analysis of information in the form of figures contained in the financial statements of a company. It will help you evaluate various aspects of a company's operating and financial performance which can be done in Samsung Galaxy Note 7 Debacle Excel.

To conduct a ratio analysis that covers all financial aspects, divide the analysis as follows:

Liquidity Ratios: Liquidity ratios gauge a company's ability to pay off its short-term debt. These include the current ratio, quick ratio, and working capital ratio.
Solvency ratios: Solvency ratios match a company's debt levels with its assets, equity, and earnings. These include the debt-equity ratio, debt-assets ratio, and interest coverage ratio.
Profitability Ratios: These show how effectively a company can generate profits through its operations. Profit margin, return on assets, return on equity, return on capital employed, and gross margin ratio is examples of profitability ratios.
Efficiency ratios: Efficiency ratios analyse how efficiently a company uses its assets and liabilities to boost sales and increase profits.
Coverage Ratios: These ratios measure a company's ability to make the interest payments and other obligations associated with its debts. Examples include times interest earned ratio and debt-service coverage ratio.
Market Prospect Ratios: These include dividend yield, P/E ratio, earnings per share, and dividend payout ratio.

Samsung Galaxy Note 7 Debacle Valuation

Samsung Galaxy Note 7 Debacle Valuation is a very fundamental requirement if you want to work out your Harvard Business Case Solution. Samsung Galaxy Note 7 Debacle Valuation includes a critical analysis of the company's capital structure – the composition of debt and equity in it, and the fair value of its assets. Common approaches to Samsung Galaxy Note 7 Debacle valuation include

DDM is an appropriate method if dividends are being paid to shareholders and the dividends paid are in line with the earnings of the company.
FCFF is used when the company has a combination of debt and equity financing.
FCFE, on the other hand, shows the cash flow available to equity holders only.

These three methods explained above are very commonly used to calculate the value of the firm. Investment decisions are undertaken by the value derived.

Samsung Galaxy Note 7 Debacle calculations for projected cash flows and growth rates are taken under consideration to come up with the value of firm and value of equity. These figures are used to determine the net worth of the business. Net worth is a very important concept when solving any finance and accounting case study as it gives a deep insight into the company's potential to perform in future.

Alternative Solutions

After doing your case study analysis, you move to the next step, which is identifying alternative solutions. These will be other possibilities of Harvard Business case solutions that you can choose from. For this, you must look at the Samsung Galaxy Note 7 Debacle case analysis in different ways and find a new perspective that you haven't thought of before.

Once you have listed or mapped alternatives, be open to their possibilities. Work on those that:

need additional information
are new solutions
can be combined or eliminated

After listing possible options, evaluate them without prejudice, and check if enough resources are available for implementation and if the company workforce would accept it.

For ease of deciding the best Samsung Galaxy Note 7 Debacle case solution, you can rate them on numerous aspects, such as:

Feasibility
Suitability
Flexibility

Implementation

Once you have read the Samsung Galaxy Note 7 Debacle HBR case study and have started working your way towards Samsung Galaxy Note 7 Debacle Case Solution, you need to be clear about different financial concepts. Your Mondavi case answers should reflect your understanding of the Samsung Galaxy Note 7 Debacle Case Study.

You should be clear about the advantages, disadvantages and method of each financial analysis technique. Knowing formulas is also very essential or else you will mess up with your analysis. Therefore, you need to be mindful of the financial analysis method you are implementing to write your Samsung Galaxy Note 7 Debacle case study solution. It should closely align with the business structure and the financials as mentioned in the Samsung Galaxy Note 7 Debacle case memo.

You can also refer to Samsung Galaxy Note 7 Debacle Harvard case to have a better understanding and a clearer picture so that you implement the best strategy. There are a number of benefits if you keep a wide range of financial analysis tools at your fingertips.

Your Samsung Galaxy Note 7 Debacle HBR Case Solution would be quite accurate
You will have an option to choose from different methods, thus helping you choose the best strategy.

Recommendation and Action Plan

Once you have successfully worked out your financial analysis using the most appropriate method and come up with Samsung Galaxy Note 7 Debacle HBR Case Solution, you need to give the final finishing by adding a recommendation and an action plan to be followed. The recommendation can be based on the current financial analysis. When making a recommendation,

You need to make sure that it is not generic and it will help in increasing company value
It is in line with the case study analysis you have conducted
The Samsung Galaxy Note 7 Debacle calculations you have done support what you are recommending
It should be clear, concise and free of complexities

Also, adding an action plan for your recommendation further strengthens your Samsung Galaxy Note 7 Debacle HBR case study argument. Thus, your action plan should be consistent with the recommendation you are giving to support your Samsung Galaxy Note 7 Debacle financial analysis. It is essential to have all these three things correlated to have a better coherence in your argument presented in your case study analysis and solution which will be a part of Samsung Galaxy Note 7 Debacle Case Answer.

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DeBoeuf, D., Lee, H., Johnson, D., & Masharuev, M. (2018). Purchasing power return, a new paradigm of capital investment appraisal. Managerial Finance, 44(2), 241-256.

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Easton, M., & Sommers, Z. (2018). Financial Statement Analysis & Valuation. Seattle: amazon.com.

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Hribar, P., Melessa, S., Mergenthaler, R., & Small, R. C. (2018). An Examination of the Relative Abilities of Earnings and Cash Flows to Explain Returns and Market Values. Rotman School of Management Working Paper, 10-15.

Kaszas, M., & Janda, K. (2018). The Impact of Globalization on International Finance and Accounting. In Indirect Valuation and Earnings Stability: Within-Company Use of the Earnings Multiple (pp. 161-172). Berlin, Germany: Springer, Cham.

King, R., & Levine, R. (1993). Finance and growth: Schumpeter might be right. The quarterly journal of economics, 108(3), 717-737.

Kraus, S., Kallmuenzer, A., Stieger, D., Peters, M., & Calabrò, A. (2018). Entrepreneurial paths to family firm performance. Journal of Business Research, 88, 382-387.

Laaksonen, O., & Peltoniemi, M. (2018). The essence of dynamic capabilities and their measurement. International Journal of Management Reviews, 20(2), 184-205.

Lamberton, D. (2011). Introduction to stochastic calculus applied to finance. UK: Chapman and Hall.

Landier, A. (2015). The WACC fallacy: The real effects of using a unique discount rate. The Journal of Finance, 70(3), 1253-1285.

Lee, L., Kerler, W., & Ivancevich, D. (2018). Beyond Excel: Software Tools and the Accounting Curriculum. AIS Educator Journal, 13(1), 44-61.

Li, W. S. (2018). Strategic Value Analysis: Business Valuation. In Strategic Management Accounting. Singapore: Springer.

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Marchioni, A., & Magni, C. A. (2018). Sensitivity Analysis and Investment Decisions: NPV-Consistency of Straight-Line Rate of Return. Department of Economics.

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Oliveira, F. B., & Zotes, L. P. (2018). Valuation methodologies for business startups: a bibliographical study and survey. Brazilian Journal of Operations & Production Management, 15(1), 96-111.

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What is Harvard Business School (HBS) Case Method

Harvard Business School (HBS) Case Method, a renowned approach to business education, using business case studies in the field of marketing, sales, leadership, technology, finance, enterpreneurship, human resources, and more .

Core Principles:

Real-World Dilemmas: HBS cases delve into genuine business challenges faced by companies, exposing students to the complexities and uncertainties of real-world decision-making.
Active Participation: Students are not passive recipients of knowledge. The case method emphasizes active participation through case discussions, fostering critical thinking and analysis.
Developing Judgment: There are often no single “correct” answers in case studies. The focus is on developing sound judgment by weighing evidence, considering various perspectives, and making well-supported recommendations.
Diversity and Collaboration: Diverse backgrounds and experiences enrich case discussions. Students learn from each other as they analyze the case from different viewpoints.

Structure and Implementation:

Pre-Class Preparation: Effective case study learning hinges on thorough preparation. Students are expected to read and analyze the case beforehand, identifying key issues, conducting research, and formulating potential solutions.
Case Discussion: The case discussion in class is the heart of the method. The instructor facilitates a dynamic discussion, encouraging active participation from all students.
Open-Ended Questions: Instead of spoon-feeding answers, instructors pose open-ended questions that stimulate critical thinking and analysis.
Cold Calling: The HBS method is known for its “cold calling” technique, where professors randomly call on students to respond, promoting active engagement and preparation.
Socratic Dialogue: Instructors often employ the Socratic method, asking probing questions to challenge assumptions, encourage deeper analysis, and draw out student reasoning.

Benefits of the HBS Case Method:

Develops Critical Thinking Skills: Grappling with complex business problems and analyzing diverse perspectives strengthens critical thinking abilities.
Enhances Communication Skills: Active participation and clear articulation of ideas within case discussions hone communication skills.
Sharpens Analytical Abilities: Students learn to dissect complex situations, identify key drivers, and weigh evidence effectively.
Promotes Decision-Making Confidence: The case method fosters the ability to make well-reasoned decisions under uncertainty.
Builds Leadership Skills: Active participation in discussions and persuasively advocating for solutions develops leadership potential.
Prepares Students for Real-World Business: The case method equips students with the knowledge and skills to navigate the complexities of real-world business environments.

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How to Write a Great Case Study Solution | HBR Case Study Assignment Help

A top-tier Harvard Business School (HBS) case study solution comprises a thorough analysis, strategic insights, and actionable recommendations. The solution is not just an academic exercise but a practical approach to solving real-world business problems. Here’s an illustration of what the best Harvard case study solutions comprise, along with a detailed checklist to ensure excellence.

Key Components of a Harvard Case Study Solution

Comprehensive Understanding of the Case

Summary of the Case : Provide a concise summary that outlines the key issues, stakeholders, and objectives. This sets the stage for deeper analysis.
Problem Identification : Clearly define the main problem or decision point that the case presents. This includes understanding the underlying causes and the broader business context.

Detailed Analysis

Qualitative Analysis : Evaluate qualitative factors such as organizational culture, leadership styles, and market conditions. This helps in understanding the non-quantifiable aspects that impact the business scenario.
Quantitative Analysis : Use data and financial metrics to analyze the business performance. This includes profit margins, cost structures, revenue streams, and other relevant financial indicators.
SWOT Analysis : Conduct a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis to provide a structured view of the internal and external factors affecting the business.

Strategic Alternatives

Generation of Alternatives : Develop multiple strategic alternatives to address the identified problem. Each alternative should be feasible and align with the company’s goals and resources.
Evaluation of Alternatives : Assess each alternative based on criteria such as cost, feasibility, impact, and alignment with the company’s strategic objectives. Use quantitative data where possible to support the evaluation.

Checklist for a Great Harvard Case Study Solution

Comprehensive Understanding

Clearly summarized the case
Identified the main problem and stakeholders
Understood the broader business context
Conducted qualitative analysis (organizational culture, market conditions, etc.)
Performed quantitative analysis (financial metrics, data analysis)
Completed a SWOT analysis
Generated multiple feasible alternatives
Evaluated alternatives based on relevant criteria
Supported evaluations with data and logical reasoning
Selected the most viable alternative with a strong justification
Developed a detailed and practical implementation plan
Created a contingency plan to manage potential risks
Reflected on the case study process
Identified key lessons learned
Discussed future implications for the industry and business practices

At Fern Fort University creating a top-tier Harvard case study solution involves a methodical approach to understanding the case, performing detailed analysis, generating and evaluating strategic alternatives, and providing actionable recommendations. By following this structured process, our case solution writing experts deliver solutions that are best in class.

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Fern Fort University’s team comprises seasoned professionals with extensive experience in analyzing complex business scenarios. They bring a wealth of industry knowledge and academic rigor to every case study, ensuring that the solutions are not only theoretically sound but also practically relevant. This expertise guarantees that your case studies solutions will be insightful, well-structured, and reflective of the latest industry trends.

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Creating high-quality case studies solutions is a time-consuming process that requires meticulous research and analysis. By outsourcing this task to Fern Fort University, you can save valuable time and resources. This allows you to focus on your core business activities while ensuring that your case studies are handled by experts who can deliver superior results efficiently.

Comprehensive Analysis

Fern Fort University provides a thorough analysis of each case, considering all relevant factors such as market conditions, financial data, competitive landscape, and organizational dynamics. This comprehensive approach ensures that the solutions are robust and well-rounded, providing a deep understanding of the business challenges and opportunities.

Tailored Solutions

Every business is unique, and Fern Fort University recognizes this by offering customized case study solutions tailored to your specific needs. Our team works closely with clients to understand their objectives and constraints, ensuring that the final product aligns perfectly with your strategic goals and academic requirements.

Enhanced Learning and Application

For academic clients, Fern Fort University’s case study solutions are designed to enhance learning and application. Our detailed, step-by-step analyses provide students with clear insights into complex business problems, helping them develop critical thinking and decision-making skills. For businesses, these solutions offer actionable recommendations that can be directly applied to improve performance and drive growth.

High Standards of Quality

Fern Fort University is committed to delivering top-quality work that meets the highest academic and professional standards. Our case studies solutions are thoroughly researched, well-written, and meticulously reviewed to ensure accuracy and coherence. This commitment to quality guarantees that you receive a product that can withstand rigorous scrutiny and provide valuable insights.

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By leveraging Fern Fort University’s expertise, you gain a competitive advantage. Our insightful analyses and strategic recommendations can help you identify new opportunities, mitigate risks, and make informed decisions that drive success. This can be particularly beneficial in a competitive business environment where having a well-crafted case study can set you apart from your peers.

Hiring Fern Fort University to write your case studies solutions is a strategic investment that delivers exceptional results. Our combination of expertise, efficiency, comprehensive analysis, and tailored solutions ensures that your case studies solutions will be of the highest quality, providing valuable insights and a competitive edge. Focus on your core activities and leave the complex task of case study analysis to the experts at Fern Fort University, ensuring academic excellence and business success.

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The case study writing process at Fern Fort University is meticulously designed to ensure clients receive comprehensive, high-quality solutions tailored to their specific needs. Below is a detailed breakdown of the process:

Step 1: Fill the Form and Upload Guidelines

The first step involves clients filling out a detailed form to provide necessary information about their case study solution needs. This form includes fields for essential details such as the topic, objectives, scope, and any specific guidelines or instructions that need to be followed. Uploading comprehensive guidelines is crucial as it sets the foundation for a well-aligned and accurate case study solution. This ensures that the case study writer fully understands the client’s requirements and expectations from the outset.

Step 2: Upload the Case Study PDF

Once the guidelines are uploaded, clients are required to upload the case study PDF. This document contains the case study that needs to be analyzed and solved. Providing the case study in its PDF format allows the writer to thoroughly review and understand the context, background, and specifics of the problem at hand. This step ensures that the writer has all the necessary materials to begin the in-depth analysis.

Step 3: Converse with the Case Study Solution Writer

After the initial submission of guidelines and the case study, the next step involves direct communication between the client and the case study solution writer. This conversation is pivotal as it allows for clarification of any ambiguities and discussion of project deliverables. The writer can ask questions to gain a deeper understanding of the client’s needs, while the client can provide additional insights or preferences. This step ensures that both parties are on the same page and that the writer can tailor the analysis and solution to meet the client’s exact expectations.

Step 4: Delivery of the Case Study Solution

Upon completion of the analysis and drafting of the case study solution, the writer delivers the final product to the client. The delivery includes a comprehensive report that outlines the problem, detailed analysis, proposed solutions, and actionable recommendations. The case study solution is presented in a clear, structured format that is easy to understand and implement. This step marks the culmination of the writer’s efforts and provides the client with a well-crafted solution that addresses all the guidelines and expectations .

Step 5: Improvements (If Required)

After the delivery of the case study solution, clients have the opportunity to review the document and request any necessary improvements. This step ensures that the final product meets the client’s satisfaction and adheres to all specified requirements. The writer makes the required adjustments based on the client’s feedback, fine-tuning the analysis and recommendations as needed. This iterative process guarantees that the case study solution is of the highest quality and fully aligned with the client’s expectations.

Importance of Each Step in the Process

Filling the form and uploading guidelines.

This initial step is critical as it sets the direction for the entire project. Clear and detailed guidelines ensure that the writer understands the scope, objectives, and specific requirements, reducing the risk of misalignment and ensuring a focused approach.

Uploading the Case Study PDF

Providing the case study in its original format ensures that the writer has all the necessary context and background information. This step is crucial for a thorough understanding of the problem and accurate analysis.

Communication with the Writer

Direct communication allows for clarification of any doubts and ensures that both the client and the writer have a mutual understanding of the project deliverables. This interaction is essential for tailoring the solution to meet the client’s specific needs.

Delivery of the Solution

Delivering a comprehensive and well-structured case study solution provides the client with actionable insights and recommendations. This step showcases the writer’s expertise and ensures that the client receives a valuable product that addresses the case study’s challenges effectively.

Requesting Improvements

The opportunity for revisions ensures that the final product meets the client’s expectations and adheres to all requirements. This step adds a layer of quality assurance, ensuring client satisfaction.

The case study writing service process at Fern Fort University is designed to deliver high-quality, tailored solutions through a structured and client-focused approach. Each step in the process is carefully crafted to ensure clarity, thorough analysis, and client satisfaction. By following this comprehensive process, Fern Fort University guarantees that clients receive insightful and actionable case study solutions that meet their specific needs and contribute to their academic or business success.

Professional Case Study Writers | Business Case Study Writing Service

Fern Fort University’s professional case study solution writers have the following attributes that can help you to boost your academic and professional growth --

1. Analytical Skills : Professional case study solution writers at Fern Fort University possess exceptional analytical skills. They can break down complex problems into manageable parts, identify key issues, and understand the underlying factors influencing the situation. This enables them to provide a deep and insightful analysis that addresses the core of the problem.

2. Research Proficiency : Our writers excel in conducting thorough and rigorous research. They are adept at gathering relevant data from credible sources, including academic journals, industry reports, and case-specific documents. Their research proficiency ensures that the case study solutions are well-informed and supported by solid evidence.

3. Critical Thinking : Critical thinking is a hallmark of Fern Fort University’s writers. They evaluate information from multiple perspectives, assess the validity of sources, and develop logical, well-reasoned conclusions. This skill allows them to craft nuanced solutions that consider various possible outcomes and implications.

4. Writing Clarity : Our writers are known for their clear and concise writing style. They present complex ideas in an understandable manner, ensuring that the case study solutions are accessible to a broad audience. This clarity helps communicate the findings and recommendations effectively.

5. Industry Knowledge : Writers at Fern Fort University have a deep understanding of the industries they write about. Whether it’s finance, healthcare, technology, or any other sector, they bring industry-specific insights that enrich the case study analysis and make the solutions relevant and practical.

6. Attention to Detail : Attention to detail is critical in case study writing, and our writers excel in this area. They meticulously ensure the accuracy of data, adherence to guidelines, and completeness of the analysis. This thoroughness prevents errors and enhances the credibility of the solutions.

7. Problem-Solving : Our writers are skilled problem-solvers. They go beyond identifying issues by proposing actionable and realistic solutions. Their recommendations are practical and tailored to the specific context of the case study, providing clients with clear steps to address the challenges.

8. Communication Skills : Effective communication is vital for conveying complex ideas and solutions. Writers at Fern Fort University are adept at communicating their findings and recommendations clearly and persuasively. They can articulate their points in a way that resonates with stakeholders.

9. Time Management : Delivering high-quality case study solutions within tight deadlines is a standard practice at Fern Fort University. Our writers are efficient and organized, managing their time effectively to meet deadlines without compromising on the quality of their work.

10. Adaptability : Our writers are highly adaptable, capable of tailoring their approach to meet the unique needs of different cases and clients. Whether it’s a change in scope, new information, or specific client preferences, they adjust their strategies to deliver customized and relevant solutions.

Fern Fort University’s professional case study solution writers deliver comprehensive, insightful, and actionable case study solutions that meet the highest academic and professional standards.

Where Can I Find a Case Solution for Harvard Business Cases or HBR Cases? | Pre-written Solutions

At Fern Fort University, you can find comprehensive case analysis solutions for Harvard Business School (HBS) or Harvard Business Review (HBR) cases. These solutions are different from custom case study solutions. They are provided to help clients to prime their research and analysis. These pre-written HBR case study solutions are designed to help you in several ways:

Thorough Analysis : Each solution includes a detailed examination of the case, identifying key issues, challenges, and opportunities.
Structured Approach : The solutions are organized in a clear, logical manner, making it easier for you to follow and understand the analysis process.
Actionable Recommendations : Practical and realistic recommendations are provided, offering clear steps to address the case’s problems.
Insightful Learning : By studying these solutions, you gain insights into effective problem-solving techniques and strategic thinking.

How Pre-Written Solutions Can Help You:

Time-Saving : Access to pre-written solutions saves significant time that you would otherwise spend on researching and writing.
Learning Tool : These solutions serve as excellent learning tools, helping you understand how to approach case analysis methodically.
Enhanced Understanding : You gain a deeper understanding of various business scenarios and how to address them.
Quality Reference : High-quality solutions can act as a benchmark for your own case study analyses, ensuring you maintain a high standard.
Academic Success : Using these comprehensive and well-researched solutions can improve your academic performance by providing clear examples of successful case analyses.
Professional Development : These solutions also help in professional settings by demonstrating how to tackle real-world business challenges effectively.

By leveraging the pre-written case study solutions from Fern Fort University, you can enhance your academic and professional capabilities, ensuring that you are well-prepared to address complex business problems.

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Samsung Galaxy Note 7 Debacle
Leadership & Managing People / MBA Resources

Definition of PESTEL / PEST / STEP Analysis

What is PESTEL / PEST / STEP Analysis? How you can use PESTEL Analysis for Samsung Galaxy Note 7 Debacle

At EMBA PRO , we specialize at providing professional PESTEL analysis & other strategic management MBA resources. Samsung Galaxy Note 7 Debacle case study PESTEL analysis includes macro environment factors that impact the overall business environment – Political, Economic, Social, Technological, Environmental, and Legal factors. Samsung Galaxy Note 7 Debacle case study (referred as “Samsung Galaxy” for purpose of this article) is a Harvard Business School (HBR) case study covering topics such as Leadership & Managing People and strategic management. It is written by John Lee, Chloe Zheng, Dominic S.K. Lim and shed light on critical areas in field of Leadership & Managing People, Corporate governance, Crisis management, Manufacturing that the protagonist in the case study is facing. Managers at Samsung Galaxy need to examine three inter-related environments in order to come up with an effective strategy. The three inter-related environments are – industry environment in which the company operates in, the geographic market or country in which company operates, and wider socio economic / macro environment. PESTEL analysis is mainly the assessment of macro environment factors.

Case Description of Samsung Galaxy Note 7 Debacle Case Study

Case Authors : John Lee, Chloe Zheng, Dominic S.K. Lim

Topic : leadership & managing people, related areas : corporate governance, crisis management, manufacturing, case study solution & analysis of samsung galaxy note 7 debacle, swot analysis of samsung galaxy note 7 debacle, urgent - 12hr.

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Importance of PESTEL Analysis in Strategy Management & Planning Process

Strategy planning process often requires five steps – 1. Choosing the vision, mission and the reason of existence for Samsung Galaxy. 2. Analyze the Samsung Galaxy external competitive environment to identify opportunities and threats. PESTEL analysis is critical to understand the external threats & opportunities arising because of the macro environment developments. Changes in macro environment forces can impact the Porter Five Forces & industry attractiveness. Thus significantly impacting the ability of Samsung Galaxy to build sustainable competitive advantage 3. Analyze Strengths and Weaknesses of Samsung Galaxy. 4. Developing strategies that can capitalize on Samsung Galaxy strengths and help mitigate weaknesses and impact of threats of macro-environment. 5. Execution of the strategy and building a feedback loop, using which managers at Samsung Galaxy can fine tune processes and strategies going forward. The Industrial Organization (I/O) approach advocates that for sustainable competitive advantage external factors are as important as internal factors of the Samsung Galaxy. According to Michael Porter organizational performance is to large extend determined by various industry forces.

What are Political Factors in PESTEL / PEST Analysis

The political factors play a huge role in not only investment decision by transnational corporations but also by companies such as – Samsung Galaxy. Political environment and other factors not only impact the cost of doing business but also long term sustainability. Some of the political factors are – governance system, democracy & institutions, military coup chances, probability of armed conflict, law and order in market etc.

Political Factors that Impact Samsung Galaxy Note 7 Debacle

- Size of Government Budgets – both Local Governments and National Government – The government at both national level and local levels are running deficit budgets which is boosting growth in the short term but may lead to increase in inflation over medium term. The bond rating of national government is investment grade.

- Democracy & Other Democratic Institutions – According to John Lee, Chloe Zheng, Dominic S.K. Lim the democratic institutions are needed to be strengthened further so that business such as Samsung Galaxy can thrive in an open, transparent and stable political environment. Strengthening of democratic institution will foster greater transparency and reduce the level of corruption in the country.

- International Trade & Other Treaties – The country has a good record of adhering to international treaties it has done with various global partners. The government of each party has adhered to the treaties done by previous governments, so there is a consistency in both rule of law and regulations.

- Unrest within the Country & Chances of Civil Unrest – We don’t think that Samsung Galaxy business operations are facing any dangers from any kind of civil unrest or internal militant operations in the country.

- Regulatory Practices - The regulatory practices are streamlined with global norms which have helped the country to improve its “ease of doing business” ranking.

- Transition of Government and Changes in Policy – There is consistency in policy making from one government to another. Secondly governments from all parties adhere to the treaties made by the previous governments.

- Threat of Terrorist Attacks – We believe in the world of post 9/11, corporations such as Samsung Galaxy have to live with operating under the shadow of a terrorist attack. The prudent policy should be to take insurance and other types of hedging instruments to mitigate the losses occurring because of the terrorist attacks.

- Judiciary Independence – In the matter of commercial and business decisions, judiciary of the country is independent to a large extent. Business do face problem when the conflict is between public interest and proprietary technology similar to ruling in South Africa where government & judiciary allowed generic AIDS drug irrespective of patents of global companies.

What are Economic Factors in PESTEL / PEST Analysis

Economic factors of a country and region have a direct impact on the potential attractiveness of a given market. Some of the economic factors that Samsung Galaxy should evaluate both in the present market and one in which it wants to enter are – inflation rate, GDP growth rate, disposable income level etc.

Economic Factors that Impact Samsung Galaxy Note 7 Debacle

- Inequality Index / Ranking on Gini Index – Gini Index and level of inequality are a great barometer for harmony and development of a society. If there is huge income inequality in the society then the likelihood of conflict and crime increases. It can lead to uncertainty and suppression of consumption in both short term and long term.

- Financial Market Structure and Availability of Capital at Reasonable Rates – The quantitative easing policy of Federal Reserve has led to liquidity flooding all across the global financial markets. Samsung Galaxy can borrow cheaply under such circumstances. But this strategy entails risks when interest rate will go up.

- Government Spending – As mentioned in the political factors, government of the country is running deficit budgets. The implication for Samsung Galaxy is that it can boost sales of its product in short run but also expose Samsung Galaxy to medium term forex and currency depreciation risks.

- Employment Rate – If the employment rate is high then it will impact Samsung Galaxy strategies in two ways – it will provide enough customers for Samsung Galaxy products, and secondly it will make it expensive for Samsung Galaxy to hire talented & skillful employees.

- Demand Shifts from Goods Economy to Service Economy – The share of services in the economy is constantly increasing compare to the share of manufacturing, goods, and agriculture sector.

- Price Fluctuations in both Local and International Markets – Compare to the level of quantitative easing in last decade the prices of Samsung Galaxy products and prices of overall products have remained sticky in the US market. Samsung Galaxy should consider the fact that at deficit levels of United States in an emerging economy can lead to rampant inflation and serious risks of currency depreciation.

- Consumer Disposable Income – The household income of the country has increased constantly in the last decade and half, compare to the USA market where household income is still below 2007 levels and not increased in real terms since early 1980’s. Samsung Galaxy can leverage this trend to expand the market beyond its traditional customers by employing a differentiated marketing campaign.

What are Social Factors in PESTEL / PEST Analysis

Social factors such as demography trends, power structure in the society, women participation in workforce etc have immense impact over not only the country's economy but also on workforce talent availability and level of consumer demand.

Social Factors that Impact- Samsung Galaxy Note 7 Debacle

- Nature of Social Contract between Government & Society – Before entering into a market Samsung Galaxy needs to understand the nature of social contract between government and society. For example it has been extremely difficult for US companies to enter UK health market as UK health system is a nationalized system and everything goes through contracts at national level.

- Attitude towards Health & Safety – The attitude towards health and safety is often reflected in the quality of the products and cost structures of manufacturing processes. Samsung Galaxy has stringent norms for health and safety norms so in emerging economies it may have to compete with players who don’t have high cost structures that of Samsung Galaxy.

- Attitude towards Authority – Various cultures in different part of the world have different attitude towards authority. In Asia authority is respected while in west it is something to rebel against. Samsung Galaxy should carefully analyze the attitude towards authority before launching a marketing campaign for its products and services.

- Societal Norms and Hierarchy – What sort of hierarchy and norms are acceptable in society also influence the types and level of consumption in a society. In highly hierarchical societies the power of decision making often reside at the top

- Power Structure in Society – Samsung Galaxy should carefully analyze both - What is the power structure in the society? How it impacts the demand in the economy. For example the power structure in US economy is slowly moving towards the older generation as that generation has higher disposable income compare to the younger generation.

- Level of Social Concerns & Awareness in Society – Higher level of social concerns in the society often result higher consumer activism and pressure from non-governmental organizations, & pressure groups.

- Immigration Policies and Level of Immigration – What are the immigration policies of the country, what is the level of immigration, and in which sectors immigration is encouraged. This will enable the Samsung Galaxy to determine – if required can it hire talent globally to work in that particular market.

- Birth Rate – Birth rate is also a good indicator of future demand. USA has avoided the European Union style stagnant economy on the back of slightly higher birth rate and higher level of immigration.

What are Technological Factors in PESTEL / PEST Analysis

Technology is fast disrupting business models across various industries. Some of the technology trends that are impacting the macro environment are – developments in artificial intelligence, use of machine learning and big data analytics to predict consumer behavior, growing importance of platforms over service providers etc.

Technological Factors that Impact Samsung Galaxy Note 7 Debacle

- Mobile Phone & Internet Penetration – Samsung Galaxy should assess the level of internet and mobile phone penetration in the country as it will it in building a requisite business model based on local needs and realities.

- Property Rights & Protection of Technology Oriented Assets – Samsung Galaxy should analyze the legal status of various property rights and intellectual property rights protections that are common in US.

- Level of Acceptance of Technology in the Society – Samsung Galaxy has to figure out the level of technology acceptance in the society before launching new products. Often companies enter the arena without requisite infrastructure to support the technology oriented model.

- Integration of Technology into Society & Business Processes – Uber failed in China because it tried to enter before smartphone were widespread in China. Samsung Galaxy should build a strategy that can integrate societal values, infrastructure, and Samsung Galaxy business model.

- Transparency & Digital Drive – Samsung Galaxy can use digitalization of various processes to overcome corruption in the local economy.

- Acceptance of Mobile Payments and Fintech Services – One of the areas where US are lacking behind China is Mobile Payments. Samsung Galaxy should assess what are preferred choice of mobile payments in local economy and chose the business model based on it.

- Likelihood of Technology Disruption – If the country is hub of technology companies then there is a high chance of technology disruption among various industries. Samsung Galaxy has to assess whether it can live with the fast pace of technology disruption in its industry.

- Intellectual Property Rights and Patents Protection – Before entering new market Samsung Galaxy should focus on the environment for intellectual property rights.

What are Environmental Factors in PESTEL / PEST Analysis

Environmental factors are fast gaining traction not only among consumers but also among regulators and policy makers. Climate change and changing ecosystem is leading to the extinction of more than 20% of species on the planet by the turn of this century.

Environmental Factors that Impact Samsung Galaxy Note 7 Debacle

- Environmental Regulation Impacting Absolute Cost Advantage Dynamics in the Industry.

- Level of Consumer Activism Regarding Environmental Concerns – Samsung Galaxy needs to know the level of consumer activism regarding environmental concerns is. It will help Samsung Galaxy in both developing environmentally friendly products and thwarting PR stumble blocks.

- Corporate Social Responsibilities Culture – Are Samsung Galaxy present CSR efforts applicable in the new market or does it needs to have new initiative to cater to the prospective market.

- Influence and Effectiveness of Environmental Agencies – The role of environment standards enforcement agencies is critical in safeguarding norms. But often in emerging countries these agencies delay the process as a tactic to extract bribes. Samsung Galaxy should be aware of presence of such practices in a country.

- Focus & Spending on Renewable Technologies – How much of the budget is spend on renewable energy sources and how Samsung Galaxy can make this investment as part of its competitive strategy.

- Influence of Climate Change – How climate change will impact Samsung Galaxy business model and supply chain. For example if the supply chain is not flexible it can lead to bottlenecks if shipments from one part of the world are delayed because of sudden climate shift.

- Environmental Standards and Regulations both at National & Local Levels – Often the environment policy at national and local level can be different. This can help Samsung Galaxy in numerous decisions such as plant location, product development, and pricing strategy.

What are Legal Factors in PESTEL / PEST Analysis

Legal factors often govern – conditions to enter the market, laws to operate in the market, and procedure to resolve any dispute with other stakeholders. If the legal system is not strong then Samsung Galaxy can face numerous challenges – from consumer petitions to shakedowns from authorities.

Legal Factors that Impact Samsung Galaxy Note 7 Debacle

- Adherence to Common Law – Is the country following common law which is uniform for all parties – whether domestic or international. If there is arbitrariness in the judicial process then Samsung Galaxy can’t be sure of the judgments.

- Health & Safety Laws – What are the health and safety laws in the country and what Samsung Galaxy needs to do to comply with them. Different countries have different attitude towards health and safety so it is better for Samsung Galaxy to conduct a thorough research before entering the market.

- Securities Law – What are the securities law in the country and what are the conditions to list the company on national or regional stock exchange.

- Time Taken for Court Proceedings – Even if the country has best of the laws, it doesn’t mean much if they can’t be enforced in a timely manner. Samsung Galaxy should do a primary research regarding how much time it often takes to conclude a court case in the country given the sort of legal challenges Samsung Galaxy can face.

- Data Protection Laws – Samsung Galaxy needs to assess what are the data laws in the country and what it needs to do to comply with them. For example most of EU countries now want the EU citizen data to be saved in EU countries only.

- Employment Laws – What are the employment laws in the country and are they consistent with the business model of Samsung Galaxy. For example Uber employment system is not consistent with French laws and it is facing challenges in the country.

- Laws regarding Monopoly and Restrictive Trade Practices – As a new player Samsung Galaxy shouldn’t be worried about the monopoly and restrictive trade practices law.

5C Marketing Analysis of Samsung Galaxy Note 7 Debacle

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John Lee, Chloe Zheng, Dominic S.K. Lim (2018) , "Samsung Galaxy Note 7 Debacle Harvard Business Review Case Study. Published by HBR Publications.

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Samsung Galaxy Note 7 Debacle Case Study Analysis

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Samsung Galaxy Note 7 Debacle is currently among the greatest food chains worldwide. It was established by Darden in 1866, a German Pharmacist who initially introduced "FarineLactee"; a mix of flour and milk to feed babies and reduce death rate. At the exact same time, the Page brothers from Switzerland also found The Anglo-Swiss Condensed Milk Company. The 2 ended up being rivals at first however in the future combined in 1905, leading to the birth of Samsung Galaxy Note 7 Debacle. Business is now a multinational business. Unlike other multinational business, it has senior executives from different countries and attempts to make decisions considering the entire world. Samsung Galaxy Note 7 Debacle currently has more than 500 factories around the world and a network spread across 86 nations.

The function of Samsung Galaxy Note 7 Debacle Corporation is to improve the quality of life of individuals by playing its part and supplying healthy food. It wants to help the world in forming a healthy and much better future for it. It also wants to encourage individuals to live a healthy life. While ensuring that the company is being successful in the long run, that's how it plays its part for a much better and healthy future

Samsung Galaxy Note 7 Debacle's vision is to provide its clients with food that is healthy, high in quality and safe to consume. Business envisions to develop a well-trained workforce which would help the company to grow .

Samsung Galaxy Note 7 Debacle's mission is that as presently, it is the leading company in the food industry, it thinks in 'Excellent Food, Good Life". Its mission is to provide its customers with a range of options that are healthy and finest in taste as well. It is concentrated on providing the best food to its clients throughout the day and night.

Business has a large range of items that it uses to its clients. Its products consist of food for babies, cereals, dairy products, treats, chocolates, food for pet and bottled water. It has around 4 hundred and fifty (450) factories all over the world and around 328,000 workers. In 2011, Business was listed as the most rewarding organization.

Goals and Objectives

• Keeping in mind the vision and objective of the corporation, the company has actually set its goals and objectives. These goals and objectives are noted below. • One objective of the business is to reach no landfill status. (Business, aboutus, 2017). • Another objective of Samsung Galaxy Note 7 Debacle is to waste minimum food during production. Frequently, the food produced is squandered even prior to it reaches the consumers. • Another thing that Business is dealing with is to improve its packaging in such a way that it would help it to decrease the above-mentioned issues and would likewise ensure the shipment of high quality of its items to its consumers. • Meet worldwide requirements of the environment. • Develop a relationship based upon trust with its customers, company partners, staff members, and government.

Critical Issues

Just Recently, Business Company is focusing more towards the method of NHW and investing more of its earnings on the R&D innovation. The nation is investing more on acquisitions and mergers to support its NHW technique. The target of the business is not accomplished as the sales were expected to grow greater at the rate of 10% per year and the operating margins to increase by 20%, provided in Display H.

Situational Analysis.

Analysis of current strategy, vision and goals.

The existing Business strategy is based on the principle of Nutritious, Health and Health (NHW). This method handles the idea to bringing change in the customer choices about food and making the food things healthier concerning about the health issues. The vision of this method is based upon the key technique i.e. 60/40+ which simply means that the products will have a rating of 60% on the basis of taste and 40% is based upon its dietary value. The items will be produced with extra nutritional worth in contrast to all other items in market gaining it a plus on its nutritional content. This method was embraced to bring more delicious plus nutritious foods and beverages in market than ever. In competitors with other companies, with an intention of keeping its trust over clients as Business Business has gained more trusted by costumers.

Quantitative Analysis.

R&D Spending as a percentage of sales are declining with increasing actual amount of costs reveals that the sales are increasing at a greater rate than its R&D costs, and enable the business to more spend on R&D. Net Earnings Margin is increasing while R&D as a percentage of sales is decreasing. This indication also shows a green light to the R&D costs, mergers and acquisitions. Financial obligation ratio of the business is increasing due to its costs on mergers, acquisitions and R&D advancement instead of payment of debts. This increasing financial obligation ratio posture a hazard of default of Business to its financiers and could lead a declining share costs. In terms of increasing financial obligation ratio, the company needs to not invest much on R&D and must pay its present debts to decrease the risk for investors. The increasing threat of investors with increasing debt ratio and decreasing share prices can be observed by big decrease of EPS of Samsung Galaxy Note 7 Debacle stocks. The sales development of company is likewise low as compare to its mergers and acquisitions due to slow understanding building of consumers. This sluggish development likewise prevent business to additional invest in its mergers and acquisitions.( Business, Business Financial Reports, 2006-2010). Note: All the above analysis is done on the basis of estimations and Graphs given in the Exhibitions D and E.

TWOS Analysis

TWOS analysis can be utilized to derive various methods based upon the SWOT Analysis provided above. A short summary of TWOS Analysis is given up Exhibition H.

Strategies to exploit Opportunities using Strengths

Business ought to present more innovative products by large quantity of R&D Costs and mergers and acquisitions. It might increase the marketplace share of Business and increase the profit margins for the company. It could likewise provide Business a long term competitive benefit over its rivals. The worldwide expansion of Business must be concentrated on market capturing of establishing nations by growth, attracting more customers through consumer's loyalty. As establishing nations are more populous than developed nations, it could increase the customer circle of Business.

Strategies to Overcome Weaknesses to Exploit Opportunities

Strategies to use strengths to overcome threats

Business needs to transfer to not just developing however also to industrialized nations. It should expands its geographical growth. This broad geographical expansion towards establishing and established countries would lower the danger of possible losses in times of instability in different nations. It needs to widen its circle to numerous countries like Unilever which operates in about 170 plus countries.

Strategies to overcome weaknesses to avoid threats

Samsung Galaxy Note 7 Debacle ought to sensibly control its acquisitions to avoid the threat of misunderstanding from the customers about Business. It needs to get and merge with those countries having a goodwill of being a healthy business in the market. This would not only improve the perception of consumers about Business but would also increase the sales, profit margins and market share of Business. It would also enable the business to use its potential resources effectively on its other operations rather than acquisitions of those companies slowing the NHW method development.

Segmentation Analysis

Demographic segmentation.

The demographic segmentation of Business is based on 4 elements; age, gender, earnings and occupation. Business produces a number of products related to children i.e. Cerelac, Nido, and so on and associated to adults i.e. confectionary items. Samsung Galaxy Note 7 Debacle products are rather inexpensive by practically all levels, however its significant targeted customers, in terms of income level are middle and upper middle level consumers.

Geographical Segmentation

Geographical division of Business is composed of its existence in almost 86 nations. Its geographical segmentation is based upon two main factors i.e. average income level of the customer in addition to the climate of the region. Singapore Business Business's division is done on the basis of the weather of the area i.e. hot, warm or cold.

Psychographic Segmentation

Psychographic division of Business is based upon the character and life style of the consumer. Business 3 in 1 Coffee target those consumers whose life design is quite hectic and don't have much time.

Behavioral Segmentation

Samsung Galaxy Note 7 Debacle behavioral division is based upon the attitude knowledge and awareness of the consumer. For instance its highly nutritious products target those consumers who have a health conscious attitude towards their consumptions.

Samsung Galaxy Note 7 Debacle Alternatives

Samsung Galaxy Note 7 Debacle Conclusion

Samsung Galaxy Note 7 Debacle Exhibits


Governmental support Changing requirements of global food.	Boosted market share.	Altering understanding in the direction of much healthier products	Improvements in R&D and QA divisions. Intro of E-marketing.	No such effect as it is favourable.	Concerns over recycling. Use sources.


Highest because 3000	Highest after Company with less growth than Business	2nd	Lowest
Highest possible given that 2008	Highest after Company	3rd	Lowest
Highest since 2007 with fast development from 2008 to 2017 Because of sale of Alcon in 2019.	Almost equal to Kraft Foods Incorporation	Nearly equal to Unilever	N/A
Food with Nourishment and also health element	Highest possible number of brands with lasting practices	Biggest confectionary and refined foods brand on the planet	Largest dairy products and also mineral water brand in the world
Center and also top middle level consumers worldwide	Private consumers along with family team	All age as well as Earnings Customer Teams	Center and upper center level customers worldwide
3rd	5th	6th	6th



96917	938124	269486	938911	558917
1.85%	6.37%	99.52%	5.18%	54.99%
97.89	1.47	1.93	6.71	86.18
611725	567339	244158	365593	14393
54832	51599	41169	86512	76295
45%	43%	85%	64%	22%
9513	4659	2796	4664	5449
9.66%	4.25%	5.32%	6.32%	8.98%

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Samsung Galaxy Note 7 Debacle Case Solution

Posted by Adam Hudson on Dec-20-2017

1. INTRODUCTION OF Samsung Galaxy Note 7 Debacle CASE SOLUTION

The Harvard business review has published the Samsung Galaxy Note 7 Debacle Case Study. Like all HBR case studies, the Samsung Galaxy Note 7 Debacle Case is designed and drafted in a manner to allow the reader to experience a real-world problem and solve it accordingly. The case study, like other HBR case studies, will help the reader and students develop a broader, and a clearer understanding of the business world and dynamics.

The Samsung Galaxy Note 7 Debacle Case is based on a current managerial and strategic problem being faced by the organization, which must be solved tactfully to allow progression, as well as maintain a competitive position. This paper is written to facilitate the case solution for the Samsung Galaxy Note 7 Debacle Case Study.

The case solution for the Samsung Galaxy Note 7 Debacle Case Study first identifies the central issue that is elaborated on throughout the case. The case solution then analyses the case through relevant strategic models and tools including the SWOT Analysis, Porter Five Forces Analysis, PESTEL Analysis, VRIO analysis, Value Chain Analysis, BCG Matrix analysis, Ansoff Matrix analysis, and the Marketing Mix analysis. This analysis is to help in the identification of a feasible strategy and solution for the Samsung Galaxy Note 7 Debacle Case Study. Alternative solutions are also proposed in the case solution, primarily because alternative solutions often act as contingency plans.

2. PROBLEM IDENTIFICATION

2.1. harvard business school case studies.

All case studies published by the Harvard business review comprise of a central problem that is faced by the protagonist. This problem mostly holds implications for managerial and strategic directions of the company. For readers and students of HBR case studies, it is critical to identify the problem that the Samsung Galaxy Note 7 Debacle faces. This problem is usually hinted towards in the introduction of the case and develops along the way.

2.2. Solving HBS case studies

As a result, for solving the Samsung Galaxy Note 7 Debacle case, it is essential to read the case study thoroughly. The identification of the problem correctly is vital for undergoing the analysis rightly, and for developing relevant solutions for the Samsung Galaxy Note 7 Debacle Case Study. It is also essential to identify all the appropriate parties that are being impacted by the problem as well as the decision. The correct problem identification will ensure that all the solutions developed during the case analysis of the Samsung Galaxy Note 7 Debacle Case Study are applicable and pragmatic.

EXTERNAL ENVIRONMENT ANALYSIS

The external environment analysis is needed for the Samsung Galaxy Note 7 Debacle Case Study to make sure that it actively, and proactively responds to the macro-environment. The macro environment or the external environment for the Samsung Galaxy Note 7 Debacle Case includes those factors which are not in control of the business or the company directly. As a result:

The Samsung Galaxy Note 7 Debacle cannot influence these factors in its favour, and in contrast, these factors directly affect the operations and workings of the company.
As a result, Samsung Galaxy Note 7 Debacle must make sure to continually assess and review the external environment to make sure that it responds to external factors, and take them into account, during strategic decisions, and strategy devising. Businesses like Samsung Galaxy Note 7 Debacle make use of strategic model tools continually to make sure that they are aware of the external environment.
These include tools like the pestle analysis and Porter’s five force model, as well as strategic group analysis and pentagonal analysis, to name a few. The external analysis for the Samsung Galaxy Note 7 Debacle Case Study will assess and will apply the strategic models and tools to review the business environment for the company.PESTEL Analysis

3.1.1. Political

Political factors and elements can have a direct and indirect impact on the business. This is seen through the Samsung Galaxy Note 7 Debacle Case Study.

3.1.1.1. Policy Makings

Policymakers for the Samsung Galaxy Note 7 Debacle Case are in all likelihood to intervene in the business surroundings.
Commercial restrictions and political stability are additionally integral factors that will determine the success or failure of Samsung Galaxy Note 7 Debacle.

3.1.1.2. Taxation

Tax policy will influence the cost of doing business for Samsung Galaxy Note 7 Debacle.
An increase in organization taxation (on business profits) has a similar impact as an expansion in expenses.
Organizations can pass a portion of this increase on to shoppers in more expensive rates, yet it will likewise influence the bottom line of the business.

3.1.1.3. Government Support

The government helps organizations in two primary ways: monetary help and regulatory.
Samsung Galaxy Note 7 Debacle can use government assistance and grants for purposes of growing the business, advancement, exporting, and innovative work.
Samsung Galaxy Note 7 Debacle can also be impacted by when Governments modify regulations and laws.

3.1.1.4. Political Stability

Lack of political stability in a country impacts business tasks. Political stability is particularly essential for the organizations which work globally, such as Samsung Galaxy Note 7 Debacle.
A forceful takeover could oust a legislature. The takeover could prompt mobs, plundering and general issue in nature. These disturb business tasks for Samsung Galaxy Note 7 Debacle.
Purchasing political risk insurance is a way for Samsung Galaxy Note 7 Debacle to oversee political hazard. Organizations that have worldwide activities utilise such as insurance to lessen their risk presentation.
The soundness of a political framework can influence the attractiveness of a specific nearby market for Samsung Galaxy Note 7 Debacle.

3.1.2. Economic

The economic factors are one of the most important of PESTEL factors and can influence Samsung Galaxy Note 7 Debacle in several ways.

3.1.2.1. GDP

Economic components have the most evident effect on the profitability and overall appeal of Samsung Galaxy Note 7 Debacle.
Even though GDP per capita is a useful economic factor, GDP per capita gives just a fractional perspective on the economic factors that may influence Samsung Galaxy Note 7 Debacle.
Higher GDP leads to higher disposable income and hence higher sales for Samsung Galaxy Note 7 Debacle.

3.1.2.2. Inflation

Higher inflation will disintegrate the purchasing power of the consumer and the shopper
Higher inflation will also harm the costs of raw materials and other inputs that are utilised by Samsung Galaxy Note 7 Debacle.

3.1.2.3. Interest Rates

Fluctuations in interest rates may translate into higher or lower costs for the purchase or sale of items and administrations provided by Samsung Galaxy Note 7 Debacle.
Higher interest rates hurt the disposable cash of consumers.

3.1.2.4. Unemployment Rate

A high unemployment rate is also unadvisable as it dissolves dispensable income of consumers, and will harm Samsung Galaxy Note 7 Debacle ’s position.
The high unemployment rate will lead to lower sales for Samsung Galaxy Note 7 Debacle and impact its overall profitability and revenues.

3.1.2.5. How can the Samsung Galaxy Note 7 Debacle decrease the risk of economic instability?

Samsung Galaxy Note 7 Debacle can work towards building economies of scale
Maintaining business costs and controlling the final price of the product can also help Samsung Galaxy Note 7 Debacle fight economic instability
Samsung Galaxy Note 7 Debacle can also work towards building a sustainably managed workforce

3.1.3. Social

Social influences will stem from social components of the macro environment. Under the PESTEL Analysis, they can influence Samsung Galaxy Note 7 Debacle in several ways:

3.1.3.1. Social patterns and consumer behaviour

Social patterns affect work trends and patterns and are directly related to the behaviours of consumers.
Social patterns also have a direct influence on buyer tastes and inclinations, and the specific kind, structure, and volume of interest for an item or service.

3.1.3.2. Social patterns and changing consumer needs

The checking of social patterns will enable Samsung Galaxy Note 7 Debacle to reposition its items or administrations to meet the changing desires and needs of consumers.

3.1.3.3. Social trends in education

Social trends of higher education have allowed firms like Samsung Galaxy Note 7 Debacle to have access to a pool of higher skilled talent – but at the same time, also face a more criticising consumer base.
Higher education has also made consumers more aware of different product offerings by companies like Samsung Galaxy Note 7 Debacle.
consumers are also more educated and knowledgeable of different substitutes of a product, as well as become more readily available at different touchpoints.

3.1.3.4. Social patterns make companies more consumer-centric

Companies like Samsung Galaxy Note 7 Debacle are expected to become more consumer-centric than product-centric.
Similarly, Market segmentation and consumer grouping are dynamically moving towards measures of psychographics and lifestyles to understand the consumer more.

3.1.3.5. How can Samsung Galaxy Note 7 Debacle use social aspects for growth?

Use consumer-centric means of segmentation and targeting.
Use consumer-oriented and consumer-based marketing – which use emotional appeals to influence consumers.
Make products more accessible at different touch points common to target consumers socially.

3.1.4. Technological

The technological factors can influence Samsung Galaxy Note 7 Debacle in several ways:

3.1.4.1. Innovation

The quick pace of technological change at Samsung Galaxy Note 7 Debacle may be driven through innovation.
Business leadership at Samsung Galaxy Note 7 Debacle tries to push the limits of present limitations.

3.1.4.2. The advent of the internet and online retailing

The expansion of the Internet and online business has discarded many intermediaries. Samsung Galaxy Note 7 Debacle can communicate and retail directly to the consumers now, or through modern intermediaries such as eBay as well, for example.
Samsung Galaxy Note 7 Debacle may also use current social networks to retail and use e-commerce to boost sales.

3.1.4.3. Social media and business growth

Samsung Galaxy Note 7 Debacle can make use of social media to interact and reach with consumers
Social media can also be used to reach the target market audience more effectively
Social media is cost-effective and strategically more influential for Samsung Galaxy Note 7 Debacle

3.1.4.4. Improved value chain network

For Samsung Galaxy Note 7 Debacle, technological innovation can be utilised to build on competitive advantage through several different ways.
Samsung Galaxy Note 7 Debacle can incorporate less expensive production, improved access to clients, improved marketing, improvement in product quality, and increased levels of business intelligence than the competition.

3.1.4.5. Managing technology and the future for Samsung Galaxy Note 7 Debacle

To flourish in a business world that is quick paced and receptive to innovative change, Samsung Galaxy Note 7 Debacle must stay cautious.
It must be always be updated on any technological developments in the business and industry.
Samsung Galaxy Note 7 Debacle should weary of how the company are probably going to influence its future attractiveness and profitability.

3.1.5. Environmental

For Samsung Galaxy Note 7 Debacle, the environmental aspects of the PESTEL analysis may include:

3.1.5.1. Environmental stability and business standards

Samsung Galaxy Note 7 Debacle may be expected to incorporate maintainability standards into their business methodologies and to help resource allocation choices.
Samsung Galaxy Note 7 Debacle may also be subject to environmental laws – which will impact and guide its operations to become more environmentally friendly.

3.1.5.2. Environmental stability and budget allocation

Leadership in the Samsung Galaxy Note 7 Debacle must measure the connection between natural activities and budgetary execution.
Samsung Galaxy Note 7 Debacle also strategically decides and assesses if the organization have been estimating the monetary effect of natural and social activities.

3.1.5.3. Environmental sustainability

Samsung Galaxy Note 7 Debacle also distinguishes and differentiates explicit zones of concern and impediments to the coordination of environmental sustainability into corporate performance and strategy
Samsung Galaxy Note 7 Debacle also gives explicit direction concerning how organizations can push toward a superior reconciliation of ecological and social activities in their basic leadership procedures and tasks.

3.1.5.4. Environmental sustainability and business growth

Samsung Galaxy Note 7 Debacle may use environmental issues to adjust financial, natural and social performance.
Concerns towards the environment will enhance the business image for Samsung Galaxy Note 7 Debacle.
Environmental sustainability within business goals and strategy will also reflect corporate responsibility on the part of Samsung Galaxy Note 7 Debacle.

3.1.5.5. Environmental sustainability and improved consumer relations

Consumers will be more inclined towards the use of environmentally sustainable products.
Environmental sustainability in operations works towards improving the bottom line and overall profitability for the business of Samsung Galaxy Note 7 Debacle.
Improvement of cost management and operations will be observed in the business as well.

3.1.6. Legal

Legal components can influence Samsung Galaxy Note 7 Debacle directly, and can likewise influence the instruments through which an organization buys its stock or connects with the client. The Samsung Galaxy Note 7 Debacle should be mindful, for example, of the following legal aspects:

3.1.6.1. Labour law

Labour law refers to the guidelines in regulations that set up minimum and benchmark conditions.
These include identifying with the work of people.
Labour laws include aspects of minimum working age, least time-based compensation, etc.
Samsung Galaxy Note 7 Debacle must be mindful of these laws in routine business tasks such as hiring, for example.

3.1.6.2. Discrimination law

Under the discrimination law, Samsung Galaxy Note 7 Debacle must ensure to avoid episodes of unequal or uncalled for treatment based on an individual's age, inability, sex, national source, race, religion, and sexual orientation.
Unequal hiring
Discrimination in recruitment
Internal discrimination in talent management
Bias in training opportunities
Unfair compensation systems
Prejudiced promotions and succession management

3.1.6.3. Health and safety laws:

Under this, Samsung Galaxy Note 7 Debacle is required to give a protected work environment to their workers.
Working environment security and wellbeing laws build up guidelines intended to dispense with individual wounds and injuries from happening in the work environment.
all operations of Samsung Galaxy Note 7 Debacle should be designed to physically and emotionally safeguard and protect the employees and the labour force employed

3.2. Porter’s five forces

The five forces identified in Porter's model can effect Samsung Galaxy Note 7 Debacle ’s ability to serve its clients and make a profit.
A change in any of the five forces may regularly require a business unit from Samsung Galaxy Note 7 Debacle to reassess the market place given the general change in industry data and dynamics. The general industry appeal and attractiveness.
Samsung Galaxy Note 7 Debacle should apply and centre their skills, plan of action or business models to accomplish profits above the business average. This may be done in multiple ways, each distinguished in their application to the forces individually as is elaborated below:

3.2.1. The threat of new entrants

3.2.1.1. market and industry share.

New entrants to an industry bring new potential and a choice to increase the market share and overall share of the pie that puts pressure on price, costs, and the investment price essential to compete.
For Samsung Galaxy Note 7 Debacle, particularly while new entrants are diversifying from different markets into the chief industry, they will be able to leverage existing talents and cash flows to shake up the opposition.

3.2.1.2. Limitation on earning expectation and capability of firms in an industry

The threat of entry in the industry, consequently, puts a cap at the earning capacity and profit capability for Samsung Galaxy Note 7 Debacle.
While the threat of new entreaty is high, Samsung Galaxy Note 7 Debacle should maintain their prices or increase funding and investment to discourage new competition.

3.2.1.3. The risk to new entrants because of high entry barriers

The risk of entry in an industry depends upon on the peak of entry barriers and limitations that are a blessing for players such as Samsung Galaxy Note 7 Debacle and on the response that new entrants can count on from existing players.
If entry barriers are low and novices count on little retaliation from the entrenched competition, the chance of entry is high, and profitability for Samsung Galaxy Note 7 Debacle will be moderated.
It is the danger of entry, not whether the entry of new players takes place that holds down profitability.

3.2.1.4. Some barriers to entry for new entrants in favour of Samsung Galaxy Note 7 Debacle :

Capital requirements: a strong barrier to entry as new entrants will require strong financial and resource cushioning for operations to take off and be sustained.
Economies of scale: a strong barrier to entry as existing players in the industry operate with high economies of scale, which new entrants will take time to achieve.
Product differentiation: the strong barrier of entry if products within the industry have high levels of differentiation on which they operate and approach customers.
Access to distribution: a standard barrier to entry since new entrants will have equal access to the retailers and distributing agents within the industry.
Customer loyalty to established brands: a strong barrier to entry since customer loyalties and perceptions are emotionally built and strongly enforced as long as the brand continues to deliver on its core promise and quality.

3.2.1.5. What can Samsung Galaxy Note 7 Debacle do to face this challenge?

Build and invest in marketing to distinctly establish a point of differentiation in customer perception as well as strengthen customer loyalty.
Invest in research and development to make sure that it continues to have competitive differentiation from other players at all times.
Focus on building economies of scale in production and sales.

3.2.2. The threat of substitute products or services

3.2.2.1. substitute form.

There are always different alternatives or substitutes for various products that lead an industry.
These substitutes may be direct or indirect– the direct substitutes are the same category products. produced by different players; indirect substitutes are the ones from different product categories that can replace the product for Samsung Galaxy Note 7 Debacle.

3.2.2.2. Switching cost to substitutes for consumers

Switching costs for direct substitutes is not very high for consumers.
The per-unit-volume prices may be higher or lower.
This makes the threat of substitute high.

3.2.2.3. Substitute and product benefit

Alternatives to the product or substitutes may not be able to provide the same benefits
May often lead to additional costs incurred.
Switching costs towards alternatives becomes higher, and consumers may not switch to substitutes.
This, in turn, will make the threat of substitutes low.

3.2.2.4. Substitutes and consumer behaviour

From the point of view of the consumer, there are some differences between the ways different products of the same or similar category are used, but many consumption decisions are a matter of personal taste - this makes products vulnerable to the threat of other substitutes.
Overall, the threat of substitutes is assessed to be moderately high.

3.2.2.5. How can Samsung Galaxy Note 7 Debacle combat the threat from substitute products?

Focus on delivering consistently high quality.
Focus on maintaining strong consumer relationships.
Integrate strategic marketing to form an emotional connection with the consumers and strengthen consumer loyalty.
Invest in pop up stores owned by the company to stock the Samsung Galaxy Note 7 Debacle brand exclusively, and integrate it with brand characteristics and personality to attract consumers.

3.2.3. Bargaining Power of Buyers

3.2.3.1. who is the buyer.

The buyer for Samsung Galaxy Note 7 Debacle is not necessarily the group that consumes the product – but rather refers to the group of customers that purchases the product from Samsung Galaxy Note 7 Debacle to either distribute further, retail it, or even consume it.
Hypermarkets and supermarkets, as well as independent retailers and distribution agents to end consumers, are the core buyers for Samsung Galaxy Note 7 Debacle that make up the market’s volume.
Supermarkets and hypermarkets, along with many food chains that are concentrated, which increases the buyer power.
Products are stocked with buyers and retailers by Samsung Galaxy Note 7 Debacle based on consumer demand.

3.2.3.2. Buyer power and costs

Samsung Galaxy Note 7 Debacle will not experience switching costs for switching buyers.
Multiple product offerings by buyers also increase buyer power.

3.2.3.3. Retail product differentiation

Products offered by retailers are differentiated based on several characteristics – not only reliant upon product characteristics but also consumer segment characteristics. Because of this, retailers are expected to offer a wide range of the same product category. This works towards negating and weakening the overall buyer power.
Buyer power is assessed to be moderate to high.

3.2.3.4. What can Samsung Galaxy Note 7 Debacle do to ensure risks against high buyer power?

Samsung Galaxy Note 7 Debacle can focus on differentiating its product and increasing its demand with the end consumers through different marketing tactics, this will increase the demand of the product with different buyers, and will work towards moderating buyer power.
Samsung Galaxy Note 7 Debacle should employ economies of scale to manage costs of production. If it offers products at moderate prices to buyers, it will again be able to attract a large number of buyers for its product, and in this way, will be able to break off the high bargaining power.

3.2.4. Bargaining Power of Suppliers

3.2.4.1. who is the supplier.

Supplier power refers to the power that is held by the suppliers in terms of pricing of the raw materials and inputs used for the business.

3.2.4.2. Sources of production for Samsung Galaxy Note 7 Debacle

The main sources for production are the following:
Supplies from vendors – sourcing from independent suppliers.
Own manufactured equipment and resources: this model is practised by companies that are well integrated backwards and forwards.

3.2.4.3. Independent suppliers

For Samsung Galaxy Note 7 Debacle, there are numerous independent suppliers within the industry, and all comprise of a few pretty small operations that lead to weakened overall supplier power.
Independent sellers and suppliers, however, can locate different opportunities and invest in alternative markets – which can be a challenge for Samsung Galaxy Note 7 Debacle.

3.2.4.4. Supply quality and business dynamics

Suppliers can integrate forward into the decision making and business dynamics themselves as well.
Also, to the buyers, the quality of the supplies and the raw materials is of utmost importance.
However, in an industry with a high number of suppliers, Samsung Galaxy Note 7 Debacle can switch to different suppliers at any time without experiencing any costs of the business.
Overall bargaining power of suppliers is assessed to be moderate.

3.2.4.5. How can Samsung Galaxy Note 7 Debacle deal with the challenge?

Get contracts with multiple suppliers and get resources and raw materials from them accordingly.
Invest in manufacturer controlled production facility to maintain consistency in quality.

3.2.5. Competitive Rivalry among Existing Firms.

3.2.5.1. nature of fragmentation.

The market is highly fragmented, which makes it more competitive.
The market is never too concentrated, and as a result, it has players of varying size of operation – from very small to big players.

3.2.5.2. Brand management

Producers have begun to make use of brand management techniques and contemporary merchandising by launching bold brands, label designs and marketing campaigns to become more identifiable to the public.

3.2.5.3. Diversification

Purchasers and buyers have a wide range of products to choose from, with relatively low switching costs. These factors tend to intensify rivalry.
Though players in the industry may off niche or premium products, they also continue to operate in the mass markets at large, which again leads to high competition.

3.2.5.4. High business costs

The high fixed cost and the high bargaining power of the buyers, which can lead to the lowering of the prices from manufacturers add to the highly competitive nature of the industry.
The overall rivalry is assessed to be high.

3.2.5.5. How can Samsung Galaxy Note 7 Debacle combat rivalry and competitive forces of the industry?

Focus on research and development to identify market niche as well as to be able to add differentiating factors t its products. This will increase its shield against influence from competitive forces and their actions.
Build a strong and loyal consumer base by focusing on quality and marketing strategies.
Focus on capturing new markets – in the same region as well as new regions to avoid saturation of resources in one market only.

3.3. Pentagonal analysis

3.3.1. the threat of new entrants, 3.3.1.1. restriction into industry.

The ease of entry into the industry is restricted.
There are high barriers to entry.
These are government policies, consumer loyalty, brand differentiation etc.

3.3.1.2. Switching costs for consumers

The high number of direct and indirect alternatives available also make Samsung Galaxy Note 7 Debacle vulnerable to the high threat of substitutes.
Low to negligible switching costs experienced on the part of the consumers and buyers.

3.3.1.3. Profitability

New entrants are attracted to the industry because of high profitability.
If there are high barriers to industry, the industry will continue to maintain high profitability
Low barriers to entry will result in a lower average of industry profits.
Lower entry barriers will also lead to higher operational costs because it will increase the intensity of competition within the industry.

3.3.2. The threat of substitute products/services

3.3.2.1. increased competition.

High threat of substitutes.
This is because of higher competition.
The higher competition leads to imitation of products and systems.
This imitation makes substitute products similar to each other – as much as possible.

3.3.2.2. The offering of similar benefits

Consumers readily adopt alternative and substitute products.
They offer similar benefits.
They have similar functional benefits and features.

3.3.2.3. Low costs of switching

Consumers often experience a low cost of switching between substitute products.
Low switching costs are also developed because competition often produces at lower operational costs.
Low switching cost results in lower overall product prices for the consumer.
Industry players, therefore, also start competing on aspects of price.

3.3.3. Bargaining power of buyers

3.3.3.1. market fragmentation.

The industry in which Samsung Galaxy Note 7 Debacle operates is highly fragmented.
It has numerous local and international players.
It is not very likely for players in the industry to integrate forward into on-trade or retail businesses.
This results in the players experiencing high bargaining power of the buyers from the market.

3.3.3.2. The concentration of retailing agents

It also results in a high concentration of individual retailing agents.
Retailing is also done through hypermarkets and supermarkets.

3.3.4. Bargaining power of suppliers

3.3.4.1. backward integration by producers.

Backward integration from producers is more commonly observed and seen,
Many players in the industry have their own production facilities for raw materials as well.
The industry has seen a large number of players needing to outsource resources and raw materials.

3.3.4.2. Outsourcing raw materials

This outsourcing is done by third-party manufacturers.
A large number of suppliers present lowers the bargaining power of suppliers.
Players in the industry have low switching costs between suppliers.
Suppliers usually are contracted by producers.
Producers may change suppliers frequently.

3.3.5. Industry rivalry

3.3.5.1. intensity of competition.

There are strong competition and rivalry in the industry.
There is a high number of players.
All players provide similar products.
Switching costs for consumers is low, which increases competition.

3.3.5.2. Differentiation

Platers try to differentiate products on different aspects.
Functional aspects and appeals for all products across the industry remain the same.
Competitors and players use emotional appeals, and modern brand management techniques for differentiation.
Industry players try to gain consumer loyalty by developing strong emotional bonds and ties.

Figure 1 Pentagonal analysis for Samsung Galaxy Note 7 Debacle

3.4. Placement of the business along the industry life cycle

3.4.1. identifying where samsung galaxy note 7 debacle is on the industry life cycle curve.

Identification of the place and placement on the industry lifecycle is important as it will help Samsung Galaxy Note 7 Debacle make important decisions and strategies for the future.

3.4.1.1. Strategic decision making

Expansionary plans and investment decisions.
Decide on various marketing strategies and tactics for targeting different consumer segments to establish and establish the product.
Selection of new geographic regions for expansion and exploration of new consumer bases.

3.4.1.2. Budget allocation

Resources and alternative routes for future growth and establishment.
Exploration of different diversification options.

Figure 2 PLC Placement along the Industry Lifecycle curve

3.4.2. Introductory stage

3.4.2.1. firm strength.

The industry is in the infancy stage.
Firms are generally small, entrepreneurial and compact during this stage.
Samsung Galaxy Note 7 Debacle will be focused on research and development during this phase.

3.4.2.2. Financial Position

Looking for investment and funds for growth.

3.4.2.3. Nature of product

Products offered during this stage re doubtful as success and life of the product is unproven and not known.
Samsung Galaxy Note 7 Debacle will use a focused strategy during this phase to emphasise the uniqueness of the product.
The product or the brand will have a small market of consumers – known largely as early adopters
Marketing strategies adopted by the company will focus on generating awareness of the product and therefore, will largely use a functional appeal.

3.4.3. Growth stage

3.4.3.1. financial position.

Samsung Galaxy Note 7 Debacle will require high capital during this stage.
Samsung Galaxy Note 7 Debacle will need investment and funds for launching strategic marketing campaigns.
Funds will also be required for fuelling physical growth of the company in the form of investment in equipment and property to facilitate growth.

3.4.3.2. Growth factors

Companies may increasingly encourage economies of scale because of standardisation experienced during this stage.
Consumer feedback from the introductory phase will be incorporated, and research and development will be conducted to make appropriate changes in the product design and offering.
Success in this stage for Samsung Galaxy Note 7 Debacle will lead to growing demand, which in turn will fuel sales demand.

3.4.3.3. Nature of Product

Products in this stage have high growth and high market share.
There is also increasing competition and rivalry in the market – new entrants will enter and compete looking at the success of products during this stage.

3.4.4. Maturity stage

3.4.4.1. sales and growth.

Samsung Galaxy Note 7 Debacle will experience slowing growth during this stage of the industry life cycle.
Sales will be expanding, and earning will be growing – however, the rate will be slower than the growth stage.
Competition from late entrants will be present, and obvious during this stage – who will all try to fight for Samsung Galaxy Note 7 Debacle ’s share of the market.

3.4.4.2. Strategic Marketing

The marketing strategies must now focus on building loyalty.
Marketing tactics must be strong and should focus on the uniqueness of the product. Increasingly emotional appeals may be used.

3.4.4.3. Firm size

Firm size is generally larger and is more dominant over players if successful- compared to growth stage.
Innovations continue but are stable and not radical.

3.4.5. Decline stage

3.4.5.1. industry changes.

New technological changes and upgrades may make an industry obsolete.
Players within an industry may also fall back and lose on market share if they do not keep up with innovations, and investment in research and development.

3.4.5.2. Sales and Competition

Sales during this phase are decreasing at a high rate.
Competing players also exit the industry because of the changes and low demand.

3.4.5.3. Surviving in the decline cycle

Samsung Galaxy Note 7 Debacle may also experience mergers and acquisitions during this phase.
Diversifications are also most common during this phase as a means of survival.

3.5. Strategic Group Analysis

3.5.1. samsung galaxy note 7 debacle and strategic group formation.

The strategic group analysis will look at an industry’s players' situations in focused conditions and scenarios.
It will assess different players competing with Samsung Galaxy Note 7 Debacle through the basic strategic factors that will decide an organization's profitability, similar to how the profitability will also be impacted and influenced by the competitive nature of the industry.
The strategic group analysis will describe the procedures of every single noteworthy competitor of Samsung Galaxy Note 7 Debacle along different strategic dimensions.
These dimensions of comparison differentiate players into strategic groupings and must be selected as the basis of comparison by taking into account industry structure, productivity factors, and the venture issues being tended to.

3.5.2. Different aspects of strategic grouping

Key strategic groupings of players within an industry can be made based on numerous different aspects, such as:

Specialization
Brand identification
Push versus pull strategies
Channel determination
Product quality
Technological position
Vertical joining
cost position
Price strategy
Financial or working influence
Parent organization relationship
Government relationship

Despite the various aspects available for comparison of competing players, it is often important to differentiate strategic groupings of players of aspects of how they compete with each other, and on aspects of where they compete as well

3.5.3. Procedure for strategic group analysis for Samsung Galaxy Note 7 Debacle

Collect results of the player’s analysis.
Distinguish the players and pick the most important aspects that separate the players into strategic groups comparing to the issues being tended to.
Dimensions may include price strategy and product quality.
Group the players: position Samsung Galaxy Note 7 Debacle and rivals along with the matrix.
Evaluate group mobility and direction. Assess the key purpose of individual organizations competing with Samsung Galaxy Note 7 Debacle, similar to assessing industry patterns and barriers to entry/exit to be able to decide potential developments inside and between groupings.

3.5.4. How will strategic group planning help Samsung Galaxy Note 7 Debacle

For Samsung Galaxy Note 7 Debacle, strategic group analysis is important because it will:

3.5.4.1. Strategic industry dynamics

Help in reviewing the strategic dynamics and shifts in the industry.
Identify the closest competition and competing players for the business; help in assessing the strategic direction of these competing players; and lastly, aid in developing strategies to stay ahead of the competition.

3.5.4.2. Assessment of market position

The strategic group analysis is also important for Samsung Galaxy Note 7 Debacle because it will assist in analysing the current market position of players, as well as help in assessing future strategic moves and directions of the competition in the market.
Assists in evaluating and identifying different underlying factors that will influence the company’s profitability.
Makes use of standard comparison aspects between different players in an industry to group them as per strategic directions as well as strategic dimensions.

3.5.4.3. Identification of barriers to entry in an industry

Different strategic dimensions along the matrix of strategic groupings are often characterized by barriers to entry and exit along the strategic groups’ dimensions, as well as by mobility barriers.
These barriers make it difficult for companies to move along, and in between different strategic dimensions – often forcing it to stay in place with the same competition.

3.6. Scenario planning

Scenario planning for Samsung Galaxy Note 7 Debacle ’s strategic direction will take form through speculation and contingency form – methods used by the military for strategic planning and direction.

3.6.1. Samsung Galaxy Note 7 Debacle ’s Utilization of Scenario planning

For Samsung Galaxy Note 7 Debacle, scenario planning comprises of making suppositions of what's to come, of what will be and how the business condition will adapt, fluctuate, change, and respond to the future conditions, and changes in the futuristic strategic planning.

3.6.1.1.1. Identify the driving forces of the business:

Changes in the macro environment
Changes in technology
Changes in the economic trade system
Changes in production methods
Changes in consumer demands and tastes
changes in technology and economy

3.6.1.1.2. Identify basic vulnerabilities:

Changes in technological advancements and developments. These changes can be in the form that the industry has progressed to install more modern and contemporary technological developments.
Changes in consumer demands and needs.
These two uncertainties of the future are those that will have the largest impact and influence on the business.

3.6.1.1.3. Develop a scope of conceivable situations:

Samsung Galaxy Note 7 Debacle will now be able to place these two uncertainties along a matrix.
Install new technology, or update current technology to be on par with new technology.
Do market research.
Engage in innovative marketing to influence consumers.
Change vertical and backward integrated systems to ensure in-house or out-house production of technology to stay ahead of the competition.

3.6.1.1.4. Discuss the suggestions:

Each scenario should be discussed in detail.
Possible strategic direction and responses for each scenario should be developed.
Realignment of business goals and direction, as well as a mission during each scenario, should also be done to ensure future resilience.

4. ANALYSIS OF RESOURCES AND COMPETENCES

This inner analysis and assessment of Samsung Galaxy Note 7 Debacle decide the centre skills based on the resource based view (RBV) of the premium company.
Utilizing its core capabilities and capacities, Samsung Galaxy Note 7 Debacle can maintain a competitive distinction, and leadership over other local as well as international players in the industry.
In the VRIN analysis and assessment, Samsung Galaxy Note 7 Debacle makes use of its core capacities to strengthen its worth and the to continue to deliver the promise of consistent quality and taste to consumers – as well as guarantee futuristic and long term gains in the industry.

The following section presents a brief analysis of the VRIN strategic tool as it is applied to Samsung Galaxy Note 7 Debacle and its impact on the strategic direction.

4.1. VRIN analysis

4.1.1. valuable, 4.1.1.1. international distribution network.

The company has an international distribution system with agents and contracts in countries across the world. This helps the company in making sure that its products are widely available and easily accessible to all consumers.

4.1.1.2. Experience in expansion to other countries

The experience of expansion to other countries directly as well as indirectly has allowed the company to gain exposure and experience in international business, culture and trades.

4.1.1.3. Marketing skills

The company has a unique blend of marketing skills, which allows it to reach consumers directly through various channels, in a creative way. This is a valuable resource for the company as it allows the company to ward off potential competition.

4.1.1.4. Market research

The company invests in market research regularly, which allows it to stay updated with market trends, consumer needs, demands, as well as the changes that take place in different markets and consumer groups. This is also valuable as it then allows Samsung Galaxy Note 7 Debacle to make changes in product and service offering accordingly.

4.1.2. Rare

4.1.2.1. use of progressive technology.

The company makes use of progressive technology and invests in new technology to help it make the business more effective and efficient. This is important for maintaining competitive differentiation. The technology used by the company also allows lower chances of human error and increases precision.

4.1.2.2. Use of progressive harvesting methods

The company makes use of modern as well as new and innovative means of cropping and harvesting as well. The means of production are important for a business to maintain cost efficiency. This allows lower levels of spoilt raw materials and enhances the quality as well as the feel of the final product. Also, it allows the company to maintain the product quality in-house, and maintain consistency in the raw material.

4.1.2.3. Efficient use of economies of scale in production

The company’s effective and efficient use of resources has allowed it to maintain economies of scale. The company uses economies of scale as a rare resource available to maintain costs, enhance production, and increase sales – all the while maintaining a high focus on premium quality and consistency of taste.

4.1.2.4. The uniqueness of product portfolio

The company has a unique and diversified portfolio. This has allowed it to penetrate different consumer groups. And maintain income from different streams. Into urn, that gives a strong financial cushioning to the business.

4.1.3. Inimitable

4.1.3.1. human resource management.

The company has taken part in exemplified human resource management in all its function – from recruitment to training of talent management. This has allowed the company to develop an inimitable resource that is aligned with the organizational goals, and mission, and which is synonymous to the organization itself.

4.1.3.2. R&d - new product development

The company’s continued investment in r&d allows it to generate ideas for new products, as well as test these new products in limited market settings. This allows the company to assess the viability of new ideas, as well as generate feedback for improvement where needed. This is an inimitable resource for the company because it has become part of the company’s system and culture.

4.1.3.3. Innovation

The innovation at Samsung Galaxy Note 7 Debacle is an inimitable resource that allows the company to stay ahead of the competition as well as maintain high leadership in the industry by having the first mover advantage in its product portfolio continuously.

4.1.3.4. Organizational culture

The organizational culture at Samsung Galaxy Note 7 Debacle is supportive and innovative. Employees share information freely. The organizational hierarchy is flatter, which makes leadership and follower relation smooth and easy. This organizational culture and its aspects cannot be imitated by competition.

4.1.3.5. Cost control

The company has employed progressive means of controlling costs and maintaining economies of scale. In this way, prices of the products are maintained and controlled, and very few cost increases are passed to the consumers. This allows the product to be easily affordable by the company’s target audience.

4.1.4. Non-substitutable

4.1.4.1. brand recognition.

The brand value and brand recognition enjoyed by Samsung Galaxy Note 7 Debacle is a non-substitutable resource. The high brand recognition across different consumer group’s in different countries allows the brand to enjoy high consumer ship, high sales, and a unique bond with the consumers. This cannot be imitated at all by the competition as the brand recognition and resonance has been built over the years through hard work and quality deliverance.

4.1.4.2. Brand equity

The Samsung Galaxy Note 7 Debacle enjoys high brand equity. This has been developed through the different stages presented by Keller in his model for brand equity. The high brand equity also reflects a high emotional appeal that Samsung Galaxy Note 7 Debacle has for the consumers.

4.1.4.3. Emotional affiliation with consumers

This means that the brand fulfils not only functional but also emotional and psychological needs of the consumers. Again, this is an inimitable resource which the company has developed because of its honest and trusted relationship with the clients over some time.

4.2. VRIO ANALYSIS

4.2.1. strong global presence, 4.2.1.1. valuable.

Having a strong worldwide presence is significantly valuable for an organization attempting to expand its size, deals, and piece of the overall industry. It is a competitive and sustainable method to acquire incomes from new and existing buyers.

4.2.1.2. Rare

Samsung Galaxy Note 7 Debacle is one of the greatest company all inclusive. Even though there are other worldwide and international chains of competing companies, Samsung Galaxy Note 7 Debacle has made a distinct name for its quality and offers.

4.2.1.3. Non-substitutable

For the time being, no competition of Samsung Galaxy Note 7 Debacle could match such an enormous international presence in terms of quality and consistency. It would require critical investment and assets to achieve this.

4.2.1.4. Organized to exploit

Samsung Galaxy Note 7 Debacle is effectively exploiting this capacity.

4.2.2. Claim to premium products

4.2.2.1. valuable.

Samsung Galaxy Note 7 Debacle offers numerous exceptional and fulfilling products that different contenders don't offer all the time. Samsung Galaxy Note 7 Debacle additionally incorporates information and detailed ingredients for its products to interest an assortment of clients.

4.2.2.2. Rare

Other competition also offers different products that are offered by Samsung Galaxy Note 7 Debacle, which means that it is not a rare resource for the company. This is because other players also have access to similar products and portfolios.

4.2.2.3. Inimitable

Considering other businesses and players are now using this capacity as a means of expansion and penetration, it can, therefore, be imitated.

4.2.2.4. Organized out to exploit

By offering an assortment of choices and ceaselessly changing the portfolio through active innovation and new product development, Samsung Galaxy Note 7 Debacle is exploiting this resource. With plenty of alternatives, the vast majority can discover something they like, and individuals who like to attempt new products and services every now and again can undoubtedly do as such with Samsung Galaxy Note 7 Debacle.

4.2.3. Upscale brand name

4.2.3.1. valuable.

The Samsung Galaxy Note 7 Debacle brand name enables clients to enjoy and feel a bond of association with the brand. This allows consumers to feel emotionally attached with the brand, and experience it as an extension of themselves as well. As such, this becomes a valuable asset for the company.

4.2.3.2. Rare

Samsung Galaxy Note 7 Debacle is a contemporary brand name that has a premium touch to it and is upscale, modern and lively. Most other companies and competing brands don't have the quality and packaging to urge clients to engage in a way they do with Samsung Galaxy Note 7 Debacle .

4.2.3.3. Non-substitutable

It would be generally simple for other companies to revamp their packaging and duplicate the plan of action of Samsung Galaxy Note 7 Debacle. In this way, the upscale and comfortable promise of the offering by Samsung Galaxy Note 7 Debacle could be imitated.

4.2.3.4. Organized out to exploit

Samsung Galaxy Note 7 Debacle is effectively using this resource and enhancing the brand and the brand promise that numerous clients altogether appreciate. The organization is exploiting the stylish way of life that is right now present in numerous urban communities where the brand’s products are widely appreciated and consumed.

4.3. Porter’s value chain

4.3.1. samsung galaxy note 7 debacle: drawing value from vrin/vrio.

The core competencies and strengths of Samsung Galaxy Note 7 Debacle are organizational sources and capacities that enable the business to flourish regardless of substantial challenge and strategic difficulties in local and international markets.
As the VRIO/VRIN analysis have shown and highlighted, the important core abilities depend on intellectual properties and related propriety data or related technological structures.
Different resources and abilities appeared in the VRIN/VRIO analysis and review that are non-core, and non-central skills but that help the business and its value chain.
Samsung Galaxy Note 7 Debacle ’s core abilities are strong yet restricted.
In the resource based view, this constraint presents key difficulties, as the organization wards off competing players from local and international markets.
The core capabilities in the VRIN/VRIO analysis assume critical jobs in Samsung Galaxy Note 7 Debacle ’s value chain. Considering the resource based view and Michael E. Doorman's value chain conceptualization, Samsung Galaxy Note 7 Debacle ’s value chain gives reasonable and tasteful products to target buyers.
The accompanying outline shows the value chain for Samsung Galaxy Note 7 Debacle and its situation in the bigger value arrangement of the industry:

Figure 3 Value chain for Samsung Galaxy Note 7 Debacle

4.3.2. Value framework

Samsung Galaxy Note 7 Debacle ’s value chain is a segment of the business' value framework. The value framework is made out of different other value chains of the speciality units of all associations included, for example, the organization's producers and the remainder of the inventory network. In the value chain representation, Samsung Galaxy Note 7 Debacle works directly, as well as through contracted third parties.

4.3.3. Example from value framework for Samsung Galaxy Note 7 Debacle

The organization has an internal transportation system of vehicles for making deliveries to other companies that are in business with stocking and serving Samsung Galaxy Note 7 Debacle products – in the local markets.
In this value chain and value framework, Samsung Galaxy Note 7 Debacle ’s competitive advantage and abilities are distinguished through the VRIO/VRIN assessment are huge in how the organization's procedures offer some incentive and advantage to the consumers.

4.3.4. Value chain activities

Brief details of Samsung Galaxy Note 7 Debacle ’s value chain are discussed in the next section:

4.3.4.1. Primary activities

4.3.4.1.1. inbound logistics.

The inbound logistics for Samsung Galaxy Note 7 Debacle refers to producers in different designated and appointed locations by the company. Also, it also refers to selecting the finest quality raw materials from in-house production as well as from third-party contractors. These are transported to the storage sites after which the raw materials are used for producing different products by the company.

4.3.4.1.2. Operations

Samsung Galaxy Note 7 Debacle operates internationally directly or indirectly. The company has owned offshore shops, as well as stocks its products with other shops across different countries.

4.3.4.1.3. Outbound logistics

The company has contracted agents in offshore countries and sites to manage product selling. However, a majority of the products are sold directly to licensed sellers and shops locally as well as internationally.

4.3.4.1.4. Marketing and sales

Samsung Galaxy Note 7 Debacle produces and invests in high quality and premium products. It also invests in a high level of customer servicing and marketing. All its marketing activities, however, are based on strong market research and market data.

4.3.4.1.5. Service

Samsung Galaxy Note 7 Debacle invests in customer service to develop customer loyalty and build strong relations with its clients. The company invests in gaining and incorporating customer feedback and in solving customer queries effectively.

4.3.4.2. Support activities

4.3.4.2.1. infrastructure.

This includes different departments like management, finance, legal, etc. which are required to keep the company’s business running.

4.3.4.2.2. Human resource management

The company’s committed and trained workforce is considered to be a valuable and an inimitable resource that has played a vital role in the success and growth of Samsung Galaxy Note 7 Debacle the employees of the company are motivated, professional, trained, and work alongside the company’s mission and goals.

4.3.4.2.3. Technology development

Samsung Galaxy Note 7 Debacle has been commended and celebrated for the use of effective technology not only production but also to make the overall system of production and sale, as well as in house production more effective and efficient. Also, the company also uses technology to communicate and connect with its consumers effectively.

4.3.4.2.4. Procurement

This involves purchasing the raw material for the final product. The company has appointed agents that work for the company in different countries and regions to purchase consistently high quality raw material so that the company can produce the finest product qualities for delivering to the consumers.

4.3.4.2.5. Bottom line

The concept of the value chain for Samsung Galaxy Note 7 Debacle helps in understanding how value is added in each process and stage of the value chain. It also helps to understand and separate useful activities from those that are not useful as such. This improves the overall bottom-line of the company and increases the profit margins for the company as well.

4.3.4.3. Virtual chain

4.3.4.3.1. customer-centrism.

Renewed and enhanced way of engaging with consumers.
Installation of sophisticated consumer data management systems.
Made use of artificial intelligence to enhance the value chain.

4.3.4.3.2. Improved technological use

Installed progressive technology for primary and support activities.
The overall purpose is to provide a better experience to consumers.
Allows the company to predict future market conditions, and prepare strategic contingencies accordingly.
Allows understanding of consumer behaviour and market movements.

4.3.4.4. Generic strategies

Managed to establish core competitive strategy in the market.
Competes in the premium sector.
Does not engage in competition with other cost groups.
Worked towards improving the service of premium target groups.
Consumers understand and perceive the brand as a high quality and premium.
The brand is appreciated for its focused strategy and standing.
The brand is appreciated and engaged in for its offerings.

5. INTERNAL ENVIRONMENT ANALYSIS

5.1. porter’s strategic options.

Leading organizations such as Samsung Galaxy Note 7 Debacle have obtained sustainable competitive advantage and have had the option to achieve the strategic position.
There can be different sources of sustainable competitive advantage for Samsung Galaxy Note 7 Debacle. A firm can depend on innovation to decrease its overall production costs and would then be able to pass this advantage on to its clients.
Samsung Galaxy Note 7 Debacle can also concentrate on making a differentiated item or administration to increase its overall share of the pie.
Samsung Galaxy Note 7 Debacle can generate considerable sustainable competitive advantage utilizing these systems. This is done through means of traditional as well as modern procedures embraced by Samsung Galaxy Note 7 Debacle to competitive advantage hand and increase its share of the pie.

5.1.1. Differentiation strategy

5.1.1.1. organizational leadership.

Samsung Galaxy Note 7 Debacle has made use of the differentiation factor to maintain higher leadership and differentiation from industry competition. Differentiation of effective leadership may be achieved through different forms and basis.

5.1.1.2. Broad product portfolio

5.1.1.2.1. product quality.

Moreover, this differentiation can fluctuate from item to item, market to market and industry to industry. Generally, the essential bases of differentiation are quality, durability, usefulness and in a few consumer loyalty, and brand image. Samsung Galaxy Note 7 Debacle has differentiated its items and products dependent on the quality and set a completely different, and engaging consumer experience. Brand image

5.1.1.2.2. Brand Image

Aside from these things, it has developed a distinct and distinguished brand image which is additionally a premise of differentiation and encourages Samsung Galaxy Note 7 Debacle to advertise, promote and market its products and brand better than the competing players in the local and international markets.

5.1.2. Focus strategy

5.1.2.1. overall quality of product and service.

The essential premise of differentiation for Samsung Galaxy Note 7 Debacle is quality and premium taste. It serves just premium quality products, which enables it to charge a top notch and a premium cost. It has embraced the most astounding measures as far as the nature of its raw materials used for producing its products. At each progression, Samsung Galaxy Note 7 Debacle puts forth an admirable attempt to guarantee that its product fulfils the most noteworthy quality guidelines.

5.1.2.2. Value addition at each step of the value chain

However, the account of value does not finish at getting incredible quality of raw materials. It goes more remote from that point. A great deal of contrast originates from the readiness. Samsung Galaxy Note 7 Debacle prepares its product diligently to draw out the quality.

5.1.2.3. Human resource management

Rest of the credit goes to the human resource and employees at Samsung Galaxy Note 7 Debacle. The brand carefully picks its raw materials - just when they in ideal condition. Products are tested from each cluster in any event thrice before endorsement. This is how Samsung Galaxy Note 7 Debacle makes the quality that each client looks forward to, and is excited about.

5.1.3. Leadership and differentiation through cost

Porter’s traditional methodologies are methods for increasing and developing a sustainable competitive advantage for Samsung Galaxy Note 7 Debacle - as it was, building up the "edge" that will get the company the ideal position and differentiates it from the industry rivals. There are two primary methods for accomplishing this inside a cost leadership methodology:

Increasing profits by decreasing expenses, while charging industry-average prices and costs from consumers
Increasing share of the overall industry by charging lower costs, while at the same time making a sensible profit on every trade since Samsung Galaxy Note 7 Debacle has controlled and reduced expenses.

The cost-based strategy and system are that – it includes Samsung Galaxy Note 7 Debacle being the pioneer regarding cost in the industry and market where it operates. Just being among the most minimal cost producers isn't adequate, as the company leaves itself wide open to aggressive attacks by other producers and players in the industry. These players may undermine Samsung Galaxy Note 7 Debacle ’s costs and in this way hinder the company’s endeavours towards the expansion of its share of the overall market pie.

5.1.3.1. Achieving cost differentiation

Based on this, Samsung Galaxy Note 7 Debacle should be sure that it can accomplish and keep up the leading position before deciding on choosing the cost leadership strategy. Samsung Galaxy Note 7 Debacle will be able to become effective in accomplishing cost differentiation by having:

Access to the capital expected to put resources into innovation that will cut expenses down.
Very proficient coordination’s.
A minimal effort base (work, materials, offices), and a method for economically cutting expenses beneath those of different competing players.

5.1.3.2. Achieving cost leadership

However, Samsung Galaxy Note 7 Debacle should ensure contingency for imitation by competition, as well as be prepared for competing payers to imitate its cost-effectiveness strategy to decrease and control their costs, and increase the overall share of the pie for their products as well. It is therefore important that Samsung Galaxy Note 7 Debacle does not only settle for one means of cost leadership but continually improves. This can be done through several different methods:

Engaging and applying the Japanese technique of kaizen
High efficiency
High limit use
Use of dealing capacity to arrange the least costs for generation inputs
Lean production techniques (for example JIT)
Effective creation process
Effective dissemination channels

5.1.3.2.1. Overall Cost Effectiveness through Cost Leadership and Cost Differentiation

Cost differentiation and leadership strategy for Samsung Galaxy Note 7 Debacle will be based on the nitty-gritty.
Cost initiative endeavours towards slicing expenses to a base to give clients lower costs and in this manner will help the company of Samsung Galaxy Note 7 Debacle to reserve funds.
Cost leadership strategy requirements regularly identify with high specialized abilities and access to capital
The company should also resource into innovation and guarantee economies of scale.

5.2. SWOT Analysis

Samsung Galaxy Note 7 Debacle maintains its competitiveness as one of the best and the most premium locally and internationally through inventive systems that use business strengths in overcoming the weaknesses present in the business inherently.
Also, they make use of these internal strengths and weaknesses to make use of opportunities and ward off potential threats, for example, the dangers in the business condition and market.
These factors can be distinguished, assessed, and analysed through the strategic SWOT tool.
The SWOT analysis and review for Samsung Galaxy Note 7 Debacle talk about the strengths and weaknesses (internal core strategic components) intrinsic in tasks in the business, and for the Samsung Galaxy Note 7 Debacle organization.
The assessment and analysis of SWOT likewise look at the opportunities and threats (external key variables) identified with the nature of competitiveness in the market and industry, which is mostly founded based on the level and intensity of competition and rivalry – as may be gauged through Porter's Five Forces analysis of Samsung Galaxy Note 7 Debacle.

5.2.1. The need for SWOT because of expanded operations of Samsung Galaxy Note 7 Debacle

Samsung Galaxy Note 7 Debacle is present and operational in different markets, and each of the markets poses unique yet various difficulties in developing the business.
Samsung Galaxy Note 7 Debacle and its portfolio in these many markets have expanded over time and as the organization grows, more items are added to its portfolio in addition to its pioneer product.
With regards to the SWOT analysis model, these circumstances of multiple operations and multiple presences in various markets make a difficult business situation where the organization needs to utilize various arrangements of skills that match different markets.
Core elements of different nature – both internal and external to the organization, can help increment Samsung Galaxy Note 7 Debacle ’s accomplishment in contending with different companies and other businesses – both locally and internationally.
The SWOT analysis for Samsung Galaxy Note 7 Debacle is presented below:

5.2.2. Samsung Galaxy Note 7 Debacle Strengths (Internal Strategic Factors)

This section of the SWOT analysis model works with the inner variables that the organization can use as competencies and strengths to address shortcomings and ensure the business against rivalry. For this situation, Samsung Galaxy Note 7 Debacle ‘primary qualities are:

5.2.2.1. Strong brand image

Samsung Galaxy Note 7 Debacle is one of the world's most premium, well known and most famous brands.
The organization has a developing populace of steadfast clients, which adds to the soundness of the business.

5.2.2.2. International distribution network

In the SWOT analysis model, the global distribution network through directly owned subsidiaries, or contracts with third-party agents further strengths Samsung Galaxy Note 7 Debacle by supporting activities.
For instance, the organization has a worldwide system of providers that are deliberately chosen dependent on criteria relating to quality, for example, of raw materials as has been discussed in the value chain - primary and supporting activities.

5.2.2.3. Strong investment in research and development, and high focus on innovation

The focus on innovation not only keeps the company apart but also facilitates its industry leadership.
The internal core strengths and competent variables recognized in this section of the SWOT analysis of Samsung Galaxy Note 7 Debacle demonstrates that the business has qualities that advance strength through expansion and a worldwide production network.

5.2.2.4. Focus on market research

Additionally, the organization steadily expands its business
This is done through contracts with offshore agents and licenses. Also, the company continues to broaden its portfolio by adding new products based on market research and consumer data.

5.2.3. Samsung Galaxy Note 7 Debacle Weaknesses (Internal Strategic Factors)

Business weaknesses or shortcomings are recognized in this part of the SWOT analysis. Shortcomings are inward factors that diminish or cut off business capabilities and strengths. Samsung Galaxy Note 7 Debacle shortcomings are as per the following:

5.2.3.1. Premium prices for most portfolio products

Samsung Galaxy Note 7 Debacle has a premium brand image attached, and thus all its products in the portfolio are priced highly
This expands overall revenues yet decrease the affordability of its items.
This internal key factor is a shortcoming since it confines the organization's share of the overall industry, particularly in territories with generally lower disposable earnings

5.2.3.2. Standard and benchmarked regulations and business procedures for all portfolio items

5.2.3.2.1. generalization.

Likewise, this SWOT analysis highlights that generalized standards for all portfolio products may be a weakness because it restrains the adaptability of these products and items in the business.

5.2.3.2.2. Imitability

What's more, numerous Samsung Galaxy Note 7 Debacle items are imitable.
Several items in the portfolio have been imitated by completion, and are also being provided by them at different price points.
Though the quality is unique to Samsung Galaxy Note 7 Debacle, the competing players have also developed close enough, and acceptable products.
This business condition engages competition, as has been highlighted already.

5.2.3.3. Fighting the challenge of imitation

The internal factors in this section of the SWOT analysis of Samsung Galaxy Note 7 Debacle demonstrate that the business must create qualities to diminish the unfavourable impacts of impersonation and the impact of high value focuses on the organization's share of the overall industry in the international and local business.

5.2.4. Opportunities for Samsung Galaxy Note 7 Debacle(External Strategic Factors)

This section of the SWOT analysis and strategic model focuses on external components that opportunities for business development and advancement. For this situation, the key opportunities accessible to Samsung Galaxy Note 7 Debacle are:

5.2.4.1. Green business products

With an increased focus and awareness of health and wellness lifestyles by consumers, it is important that Samsung Galaxy Note 7 Debacle recognizes this as a viable business opportunity.
Increased numbers of consumers are shifting to the green lifestyle of consuming environmentally friendly and organic products.
Samsung Galaxy Note 7 Debacle should focus on the expansion of the product portfolio: inclusion of green products and environmentally sustainable services are suggested.

5.2.4.2. Expansion in emerging markets

Samsung Galaxy Note 7 Debacle can expand its income streams through expansion and developing presence in emerging markets – such as Brazil, China and India.
This opportunity draws consideration far from the U.S. region, where the majority of the organization's incomes are created.

5.2.4.3. Business enhancement

Likewise noteworthy in this SWOT analysis of opportunities is the opportunity of business enhancement and further business development.
This can help improve the long term position of Samsung Galaxy Note 7 Debacle.
For instance, through higher diversification of the portfolio and the overall business, the Samsung Galaxy Note 7 Debacle organization can diminish its reliance on its present enterprises, and along these lines work towards improving its general income development.

5.2.4.4. Partnerships with different firms

5.2.4.4.1. diversification through partnerships.

Diversification is right now a minor strategy as can be observed from Samsung Galaxy Note 7 Debacle ’s competitive strategy and its overall directive strategy as well.
The business environments likewise display the chance to enhance the organization's competencies and strengths
This will also increase its share of the overall industry through the association’s s with different firms. For example, a partnership with real retailers improves dispersion.

5.2.4.4.2. Development of corporate clientele

The company can also formulate new B2B relations and contracts with other companies and corporate entities.
The external key factors in this section of the SWOT analysis demonstrate that Samsung Galaxy Note 7 Debacle can improve its industry position by building up its activities to make use of the opportunities in the international business markets.

5.2.5. Threats facing Samsung Galaxy Note 7 Debacle(External Strategic Factors)

Threats against the Samsung Galaxy Note 7 Debacle business are distinguished in this piece of the SWOT analysis. Threats are external components that decrease or breaking point of business execution. In this case of Samsung Galaxy Note 7 Debacle, the following section looks at, and assesses threats that apply to the organization in question:

5.2.5.1. Price wars by competition

Samsung Galaxy Note 7 Debacle competes with a wide assortment of firms in the local as well as the international market.
For instance, the organization competes against significant premium companies as well as against cheaper companies that offer cheap priced items and products.
This external but important factor in the SWOT assessment undermines Samsung Galaxy Note 7 Debacle because such competing players can lessen the organization's share of the overall industry by competing based on low prices and overall low costs of production.

5.2.5.2. Increased competition

Additionally, this SWOT assessment also analyses increased competition as a noteworthy threat against the business.
In light of the organization's shortcomings, the risk of imitation includes firms that attempt to duplicate the taste, look and feel of Samsung Galaxy Note 7 Debacle items.
Saturated market place and industry can also lower sales of the organization and shrink its share of the overall pie
Increased competition can also lead to the increased cost of doing business for the organization if they bring innovative processes, and implement novice systems to control costs

5.2.5.3. Independent players

The industry environment and profitability are liable to invite independent developments, and small-scale players.
These players may not have high levels of integration and may be retailers and marketers for items produced during backward integration.
Strategic marketing techniques and promotional communications are expected to neutralize the impacts of these patterns.
This section of the SWOT analysis of Samsung Galaxy Note 7 Debaclerecognizes external key factors that force difficulties to international expansion and growth of the company as well as highlight market infiltration.

5.3. TOWS Matrix

TOWS analysis will allow Samsung Galaxy Note 7 Debacle to identify and understand the strategic choices and future strategic options and directions available to the company. The TOWS matrix and analysis will help Samsung Galaxy Note 7 Debacle to look at various possible future and long term situations, and ill force Samsung Galaxy Note 7 Debacle to look at these options by questioning strategic directives such as:

How will Samsung Galaxy Note 7 Debacle make the most of its strengths and core competencies?
How will Samsung Galaxy Note 7 Debacle Circumvent its weaknesses and shortcomings?
How will Samsung Galaxy Note 7 Debacle capitalize on the various opportunities present in the business environment?
How will Samsung Galaxy Note 7 Debacle ward off, and manage the threats that are present in the external business environment?

The analysis of the SWOT and the subsequent assessment and development of the TOWS matrix will allow the Samsung Galaxy Note 7 Debacle to be able to identify the following answers:

Strengths and Opportunities (SO) – How would Samsung Galaxy Note 7 Debacle be able to utilize on its strengths to exploit the opportunities?
Strengths and Threats (ST) – How would Samsung Galaxy Note 7 Debacle be able to exploit its strengths and core competencies to keep away from genuine and potential threats?
Weaknesses and Opportunities (WO) – How would Samsung Galaxy Note 7 Debacle be able to capitalize on its opportunities to overcome the weaknesses that Samsung Galaxy Note 7 Debacle is encountering?
Weaknesses and Threats (WT) – How would Samsung Galaxy Note 7 Debacle be able to limit its weaknesses and evade threats?

5.3.1. TWOS matrix visual presentation

Table 1 TWOS matrix for Samsung Galaxy Note 7 Debacle

TWOS Matrix

The TOWS Matrix is a moderately basic strategic tool used by Samsung Galaxy Note 7 Debacle for producing key alternatives and identifying key strategic alternatives that may be pursued by Samsung Galaxy Note 7 Debacle.
By utilizing it, Samsung Galaxy Note 7 Debacle can take a look towards understanding that it can best exploit the opportunities present, while at the same time also limit the effect of shortcomings and ensure itself against threats.

5.4. ANSOFF Matrix

Samsung Galaxy Note 7 Debacle has viably utilized this instrument to develop a procedure for accomplishing competitive advantage in the industry and various markets it operates in.
Market development
Market penetration
Product development
Product penetration

The following section highlights the various strategies that may be used through the Ansoff matrix. These strategies have been highlighted and identified through vigorous research methodologies, as well as through expert analyst data and opinion.

5.4.1. Market development strategies

5.4.1.1. advertising and promotion of products.

One of the most popular means of developing a market is to use marketing strategically.
By making use of advertising and marketing communications, the company will be able to disseminate information about its product, and the various benefits of consumption to its target market easily.
Also, the use of social media for marketing will, at the same time allow the company to communicate directly with the consumers, and answer their queries.

5.4.1.2. Education about product consumption.

The company can make use of widespread marketing campaigns using traditional means as well as means of social media to increase awareness of their product amongst the target market.
This task of educating the markets will give the company a first-mover advantage, as well as develop important functional appeals for the product.

5.4.2. Market penetration strategies

5.4.2.1. geographical expansion.

The company can expand into other markets through its previous experience, as well as through partnerships and contracts with other agents and parties.
The company can also develop subsidiaries, as well as offer its products through franchising as well as licensing.
The geographical expansion is suggested into emerging economies because of the favourable income levels of the consumers, as well as the growing infrastructure.

5.4.2.2. Increased number of retail outlets and retail presence

The company can penetrate existing markets by offering more shops or making its product more widely available.
This may be done through increasing the accessibility of the product at places where the target consumers are expected to purchase from, as well as improving the interaction of the product with consumers at different touchpoints.

5.4.2.3. Online retailing

Another means of improving market penetration is through online retailing. Samsung Galaxy Note 7 Debacle can stock its products on online retailing sites locally and internationally.
This would help the company improve sales, accessibility, as well as reach higher levels of target consumers. All of this, in turn, would increase market penetration.
Besides, it would also help the company maintain and control costs for Samsung Galaxy Note 7 Debacle, and thereby help it achieve cost leadership in the industry

5.4.3. Product development strategies

5.4.3.1. research and development.

To be able to develop new products, the company should have a focused interest and budget sending allocated to new product research and development.
This research would take a basis in the consumer market and the overall market trends, to identify the gap in consumer demands, and market availability of different products.
The new product would then generally be aimed towards fulfilling this gap.

5.4.3.2. New product development labs

The company should have dedicate incubation labs for the development of new products.
This means that this development should be a focused and separate entity that should focus on the company’s innovation.
The company should also hire the right talent for business development and innovation to be able to achieve targets and goals accordingly.

5.4.3.3. Market testing

New products should follow PD cycles for testing before launching in a market.
This will ensure that the company can fix any loopholes present in the product, as well as incorporate positive feedback.

5.4.3.4. Strategic Marketing

The company should also have a focused and strategic budget for marketing and communications allocated for new product development.
This is because the company will need to increase the appeal, as well as develop functional and emotional appeals and characteristics of the new product.
Communicate with the consumers to enhance sales as well as increase likeability and rate of consumption and trial.

5.4.4. Product penetration strategies

5.4.4.1. acquiring personally owned retail to strengthen its presence..

One way of increasing product penetration is that the company directly manages and controls sales operation through owned retail.
This will give the campy leverage over communication, as well as product stocking and placement.

5.4.4.2. Diversification of portfolio

The company can further expand its portfolio as a means of product penetration.
The expansion of the portfolio will allow the company to reach a different and diverse target group, thereby increasing the overall share of the pie for the company
This will also increase Samsung Galaxy Note 7 Debacle ’s products’ accessibility to different consumers.

5.5. SAF criteria

5.5.1. how samsung galaxy note 7 debacle can strengthen its strategic position using saf criteria.

When Samsung Galaxy Note 7 Debacle is deciding upon a certain strategic direction for the future, it will face challenges.
Choosing the right strategy at the right time can be a daunting task for managers.
It is therefore important that managers look at the strategy from aspects of its value and viability.
The principal thing the managers of Samsung Galaxy Note 7 Debacle will have to do is settle on a foundation by which to evaluate the different strategic alternatives.
They will also need to choose a viable methodology is to assess the different strategies independently.
Strategies can be evaluated and assessed using criteria of suitability, acceptability and feasibility (SAF).
The following section weighs different strategies and possible future directives for Samsung Galaxy Note 7 Debacle based on the SAF criteria.

5.5.2. Creation of a menu for high-income groups

5.5.2.1. suitability, 5.5.2.1.1. new market development.

This strategy is suitable because it will allow Samsung Galaxy Note 7 Debacle to develop new markets by tapping into new consumer groups.
At the same time, it will allow the company to penetrate higher into existing markets.
Both these possibilities can be realized because Samsung Galaxy Note 7 Debacle invests in consumer research and has a strong financial standing.

5.5.2.2. Acceptability

5.5.2.2.1. alignment with organizational goals.

The strategy is acceptable because it is in line with the company’s goals and mission.
Also, it is also in line with the internal marketing and culture of the organization.

5.5.2.2.2. Financial risk

As such, the strategy does not pose any risk – financially and otherwise and is also palatable for stakeholder reactions.
Lastly, the strategy promises to give high returns. Overall, the strategy appears to be highly acceptable.

5.5.2.3. Feasibility

5.5.2.3.1. market research and financial cushioning.

This strategy is highly feasible.
This is because the company already operates along with this mission, and has high levels of market research and information regarding high-income groups.
This information could be utilized for creating a suitable menu for high-income groups.
At the same time, the company also has the financial power to introduce premium menu items for the higher class – to expand its menu accordingly.

5.5.3. Creation of a healthy menu for existing target consumer groups

5.5.3.1. suitability, 5.5.3.1.1. diversification of product portfolio.

This strategy would require a high diversification of the product portfolio.
This is suitable because the company has the resources and the information to make strategic decisions about diversification.

5.5.3.1.2. Innovation

Moreover, the company also innovates regularly, which can be an added benefit for the suitability of the strategy.

5.5.3.2. Acceptability

5.5.3.2.1. risk of financial investment.

This strategy appears to be moderately acceptable.
This is because it poses a risk through diversification with high levels of finances invested, the company can never be too sure of the consumer reactions.

5.5.3.2.2. Risk of new product development

Therefore, the risk of new product development and consumer reaction would be there.
Also, the acceptability is also low because of stakeholder reaction – who might not all agree with the expansion of the portfolio horizontally – i.e. The broadening of the portfolio away from the core offerings.
Lastly, if the strategy works, it promises high returns, which make sit low to moderately acceptable.

5.5.3.3. Feasibility

5.5.3.3.1. market research and financial cushioning.

This strategy is also feasible for the company.
This is because of the company’s strong financial position, as well as its ability to researching into different market trends and patterns.
The identification of these trends and patterns is important for being able to decide which market and industry to diversify into for the company.

5.5.4. Increasing existing advertising expenditure

5.5.4.1. suitability, 5.5.4.1.1. focused budgeting.

This strategy is suitable because the company has high and focused budgeting for marketing and communications.
This would also allow Samsung Galaxy Note 7 Debacle to withdraw from failing markets or markets that have a weak share, and gain access to rising markets.

5.5.4.1.2. Strategic marketing

The company will be able to exploit its research and development for strategic marketing
Samsung Galaxy Note 7 Debacle will also make use of existing systems and products to reach new consumer groups through marketing.

5.5.4.2. Acceptability

5.5.4.2.1. return on investment.

The strategy is acceptable because it poses a low risk in terms of investment in strategic marketing.
Also, it promises high returns on investment in marketing through the promise of increased awareness, increased penetration, increased brand recall and brand recognition – all of which will translate into higher sales.
Lastly, stakeholders will also not frown upon this strategy, which makes it more acceptable to implement.

5.5.4.3. Feasibility

5.5.4.3.1. market research and financial cushioning.

The strategy is highly feasible because the company has a strong financial standing.
This means that the company can afford to increases budget for marketing purposes.
However, for the stagey to be successful, it is important that the company aces sure that all promotional campaigns developed are in sync with consumer needs, demands and behaviour.
This is again possible for the company because of its investment in research and development.

6. FINAL RECOMMENDATIONS

Based on the overall internal and external analysis done for Samsung Galaxy Note 7 Debacle, this section will offer recommendations which will help the company take on strategic directions that will enhance its core competencies and capabilities, as well as reduce its chances for risks and threats? The following recommendations are thus made for Samsung Galaxy Note 7 Debacle:

6.1. Strengthen distribution network

6.1.1. control.

This is an important strategic recommendation as it will allow higher control to the company over its products in different markets. The company will be able to control where its products are placed, and thereby, will also be able to enhance the accessibility and easy availability of its products.

6.1.2. Stronger relation with consumers

At the same time, the strengthening of the distribution network will allow the company to work more closely with end consumers by being able to reach them with the same high quality of products across different markets.

6.2. Develop unique marketing tactics

6.2.1. higher penetration.

This strategic recommendation will help the company reach a higher number of consumers and penetrate deeper into target consumer groups. Also, this strategy will allow the company to increase trial and consumption and sales of its products.

6.2.2. Forming a partnership with consumers

Unique marketing tactics will involve new and informed strategic means of communicating with the consumers and engaging them with the brand. One way that this can be done is by making consumer co-producers for the brand. Another way that Samsung Galaxy Note 7 Debaclecan do this is through co-branding with other similar, yet dissimilar brands and companies to enjoy higher market visibility amongst target consumers.

6.3. Adapt to different cultural aspects of different markets

6.3.1. identify different consumer group characteristics.

Each market and target group has distinct characteristics. This recommendation is suggested so that the company can connect better with different target groups in different markets.

6.3.2. Adapt to and respond to characteristics

By adapting to different cultural and regional characteristics, the company will be able to present itself better to target consumers – who would then feel a greater affinity, and more likeliness of consuming the product and the service.

6.4. Expand into new regions

6.4.1. market expansion.

Another strategic recommendation for Samsung Galaxy Note 7 Debacleis to expand into newer regions and markets. This can be done by expanding into new markets, firstly. This expansion will give the company exposure to new consumer groups. Increase the overall consumption rate, as well as diversify income streams. Also, it will give the company related expansion exposure regionally as well as internationally.

6.4.2. Product diversification

Another means of expansion is through product diversification. By adding new products, the company will be Abe to penetrate deeper into existing markets bye exploring new consumer groups, and new target consumer groups. This will also diversify income streams for the company, and increase its overalls hare of the market.

6.5. Strengthen value network

By strengthening the value network further, and by adding quality and enhanced elements at different stages, the company will be able to maintain competitive advantage, as well as put off new players from the industry by increasing barriers to entry. This will allow the company to maintain sustainable competitiveness over other players, as well as maintain a possible leadership position in the local and international markets and industry.

7. References

Bierly, P. & Hämäläinen, T., 1995. Organizational learning and strategy. Scandinavian Journal of Management, 11(3), p. 209–224.

Cole, G., 2003. Strategic Management. Boston: Cengage Learning EMEA.

Collier, D. & Evans, J., 2009. Operations Management. Boston:MA: Cengage Learning.

Haron, A., 2016. Standardized Versus Localized Strategy: The Role of Cultural Patterns in Society on Consumption and Market Research. Journal of Accounting and Marketing, 5(1).

Hartline, M. & Ferrell, O., 2006. Marketing Strategy. Boston:MA: Cengage Learning.

Keller, L., 2006. Strategic Brand Management Process, in Perspective of Modern Brand management. s.l.:s.n.

Kotler, P., 1997. Marketing management: Analysis, planning, implementation and control. New Jersey: Prentice-Hall.

Kotler, P., 211. Reinventing marketing to manage the environmental imperative. Journal of Marketing, 75(4), pp. 132-135.

Kotler, P., Armstrong, G., Adam, S. & Denize, S., 2014. Principles of Marketing. Melbourne: Pearson, Australia.

Kotler, P. & Keller, K., 2009. Marketing Management. New Jersey: Prentice Hall.

Lehman, D. & Winer, R., 2005. Product Management. New Delhi: McGraw-Hill Education.

Murray, A., 1988. A contingency view of Porter's “generic strategies”. Academy of management review, 13(3), pp. 390-400.

Reddi, C., 2009. Effective Public Relations and Media Strategy. New Delhi: PHI Learning Pvt. Ltd.

Schivinski , B. & Dabrowski , D., 214. The Effect of Social Media Communication on Consumer Perceptions of Brands. Journal of Marketing Communications, Volume 12, pp. 1-26.

Thompson, J. & Martin, F., 2010. Strategic Management: Awareness & Change. Hampshire: Cengage Learning EMEA.

Weng, X., 2002. Local Brand Strategy. Hangzhou: Zhejiang People’s Publishing House.

Wirtz, J., 2016. Winning in Service Markets: Success through People, Technology and Strategy. Singapore: World Scientific.

Witcher, B. & Chau, V., 2010. Strategic management: Principles and practice. s.l.:Cengage Learning EMEA.

Witcher, B. J. & Chau, V. S., 2010. Strategic Management: Principles and Practice. Boston: Cengage Learning EMEA.

Warning! This article is only an example and cannot be used for research or reference purposes. If you need help with something similar, please submit your details here .

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How to build samsung galaxy note 7 debacle case study solution.

How To Build Samsung Galaxy Note 7 Debacle Case Study Solution Samsung’s Galaxy Note 7 debacle problem has been a bit concerning to most experts out there. In some ways, the problem is rather unique in its execution. Some companies may have gone the long route and successfully kept Samsung using a two line-up desktop line as the Samsung Galaxy Note 7 case from starting to end. Unfortunately things have turned very different for other customers. Advertisement The most well known Samsung Galaxy Note 7 case leak was released via eBay back in early April 2015.

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However, the focus on making outcases that last, at best, three to five years makes it much easier, at worst, for the “smart” to upgrade with the latest iteration. This is particularly true where software updates come in as well. If everything goes according to plan, the smart can easily, and easily, get to its place even as it isn’t. Advertisement So what you will actually need is a proper keyboard, as well as components that aren’t included in the Note 7 case. I’m a fan of the keyboard as a rule, and although I already own and use the keys under my LG Flex.

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Will Samsung forget its safety lessons as it moves beyond the Note 7 debacle?

The massive recall of Samsung Note 7 smartphones, accompanied by a halt to production after reported battery fires is the latest in another year of breaking corporate scandals. The South Korean firm isn’t the first to experience safety problems as happened in this case – and it is a feature of corporate behaviour to let focus on this issue come and go in favour of other priorities.

The quagmire that Samsung finds itself in is of a different character to many other high-profile cases including Volkswagen’s emission-cheating device or the Wells Fargo fake account scandal . For a start there appears to be nothing deliberate about Samsung’s faulty phone problem. And judging by appearance, its reactions to the ballooning scandal have been sincere, including its previous decision to recall 2.5m Samsung Note 7 devices .

Rather than irresponsibility, Samsung appears likely to have underestimated some crucial safety issues. The company has reportedly worked very hard to implement cutting-edge technological features such as an iris scanner for improved security.

If it does turn out to be the case that the company temporarily took its eye off the ball on safety issues, it wouldn’t be alone. As it happens, large business organisations have a tendency to gradually “forget” safety routines or protocols that have been put in place for accident prevention or safety improvement in favour of an increased focus on innovation or cost efficiency.

Brand damage

Whatever the outcome of Samsung’s investigations, the company now has to deal with the media commotion this scandal has attracted. This incident has not had especially dire consequences compared to other scandals – in VW’s case, for instance, the health implications are on a grander scale . In Samsung’s case, damage and injury are not to the fore, but there are two main characteristics. The first is the sheer scale of the recall: some estimates reckon Samsung could end up losing around US$17 billion because of the recall .

The nature of the Samsung case also has an impact in terms of perceptions and visibility. Damage has been limited , but some effects have been extremely visible – and for many, scary. Several airlines, airports, and aviation bodies warned against or even banned the devices , or insist they are turned off for the duration of the flight. There was one evacuation prior to take-off on a Southwest Airlines flight due to smoke in the passenger section, emanating from a Samsung Note 7 device. Making people fear for their lives is guaranteed to provoke negative attention to a brand however effective and honest a company’s response might be.

What should Samsung do? Seeing as public attention is still very much on this issue, dealing with it robustly is important. A full recall has already been made, which is a signal to stakeholders that the company is taking the issue seriously. One video apology has already been made. Likely more will be needed, along with a promise to prevent such incidents from recurring. Some form of compensation may be in order.

An apology certainly does not hurt when a company is clearly culpable. It may encourage the public to forgive – and possibly forget – faster. It was essentially with such manoeuvres that Johnson & Johnson dealt with the far more serious Tylenol scandal in 1982 , in which cyanide-laced painkiller capsules left seven people dead. The company and the product were back on their feet in a matter of months. If Samsung successfully manages the PR, the public will likely forget the issue relatively quickly , and the company’s long-term reputational damage will be negligible at worst.

Break the pattern

All of this, of course, depends on preventing similar problems from occurring in the future. For this, that tendency for safety routines to fall short of the required standard needs to be definitively addressed, and efforts made to make those routines stick – long term.

This will not be easy. As time passes, organisations tend to oscillate back towards more innovation and efficiency and away from a safety-focused approach. They can forget the lessons they learned from these episodes, as observed in a recent longitudinal study of 146 pharmaceutical firms in the US . Such a process was painfully experienced by US space agency NASA with the disintegration of the Columbia shuttle in 2003, after the tragic Challenger shuttle accident of 1986. While initially focusing on safety after the Challenger accident, efficiency slowly gained priority over the years. There was a reduction in the number of safety personnel and a general depreciation of organisational knowledge , and a similar accident eventually followed. To avoid this type of reversion, Samsung will need to safeguard its safety routines from now on and embed the memory of the faults that lead to this incident.

This could be achieved through integrating safety training into recruitment and career development processes, by introducing safeguards against safety routines being overridden – and could even, in a brave and humble company, include an annual commemoration of the debacle as a lasting and powerful warning.

Jukka Rintamäki receives funding from the European Commission as part of the Marie Skłodowska-Curie actions (MSCA). The funding is related to his continuing work on collective remembering and forgetting of corporate irresponsibility.

This article was originally published on The Conversation . Read the original article .

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Samsung: note 7 debacle will cost $3 billion in lost sales.

(A melted Galaxy Note 7.AP)

Samsung announced its Galaxy Note 7 recall will cost the company about $3 billion (3.5 trillion won) in operating profit due to discontinued sales.

It expects most of the lost sales (about $2.2 billion) to hit the bottom line next quarter, and the remainder in the first quarter of 2017.

The South Korean company halted production and global sales of its Note 7 phone Monday after weeks of reports that the device would overheat and catch fire.

Samsung recalled the device and began issuing replacements to customers on Sept. 15, but those devices also suffered the same fire-prone defect.

The company was criticized for failing to formally recall the device despite the reports and for not communicating the safety concerns to customers quickly enough.

After weeks of incidents involving the phone catching fire, Samsung officially recalled the device for good on Monday.

The company said it would focus its efforts on its other flagship models like Galaxy S7 and Galaxy S7 edge to make up for the loss in sales from the discontinued Note 7.

NOW WATCH: Microsoft just unveiled a $37 Nokia phone

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Some companies may have gone the long route and successfully kept Samsung using a two line-up desktop line as the Samsung Galaxy Note 7 case from starting to end. Unfortunately things have turned very different for other customers. Advertisement The most well known Samsung Galaxy Note 7 case leak was released via eBay back in early April 2015.
Timeline: How the Samsung Galaxy Note 7 crisis unfolded
Advertisement. September 2: Samsung announces global recall of 2.5 million Note 7 phones, citing faulty batteries. September 1: Samsung starts Galaxy Note 7 sales in China. August 31: Samsung delays shipments of Note 7s to South Korean carriers. August 24: Report of a Note 7 explosion surfaces in South Korea.
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Will Samsung forget its safety lessons as it moves…
portal gda/Flickr. The massive recall of Samsung Note 7 smartphones, accompanied by a halt to production after reported battery fires is the latest in another year of breaking corporate scandals. The South Korean firm isn't the first to experience safety problems as happened in this case - and it is a feature of corporate behaviour to let focus on this issue come and go in favour of other ...
Samsung: Note 7 debacle will cost $3 billion in lost sales
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What is Harvard Business School (HBS) Case Method

Core Principles:

Structure and Implementation:

Benefits of the HBS Case Method:

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Corporate Training

Industry-Specific Case Studies

Consulting Firms

Social Impact and Sustainability

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Key Components of a Harvard Case Study Solution

Checklist for a Great Harvard Case Study Solution