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9 Receptionist Resume Examples for 2024

Receptionist

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• Receptionist Resumes
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Receptionists are found anywhere that requires a patient and professional approach to keeping an office on schedule.

Whether you’re interested in working in healthcare as a medical receptionist or as a front desk receptionist for an insurance firm, you must ensure your resume makes a great first impression.

Nothing is trickier than staring at a blank screen and waiting for inspiration to start creating a cover letter or an online resume , but that’s why we’re here. We’ll guide you through some of our top  resume tips  and ensure you have the tools and resources you need for success.

These receptionist resume samples have been used to land actual receptionist jobs in 2024, so they’re an excellent place for you to get started.

Receptionist Resume

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Why this resume works

• There are tons of different kinds of receptionists working in a whole range of industries. Make it clear what kind of offices you’ve worked at when discussing your work experience.
• A  resume objective  (the two sentences below the job title) is by no means required on your receptionist resume. In fact, you’re likely better off not including one. There are a few exceptions to this rule, like when you’re undergoing a career change or want to take the time to customize it to each job for which you apply.
• However, if you’ve attended some college or earned a degree, then be sure to include it; it’ll be valuable in the eyes of your employer. If not, no worries. Just list the highest level of education you’ve obtained.

Front Desk Receptionist Resume

• If you have a lot of experience as a receptionist, one way to expand your career (and possibly make more money) is to become a Certified Administrative Professional (CAP). That requires studying for an exam, but for some people, it’s worth it.
• Try a reverse-chronological  resume format  to help you show steady career progression. 
• For example, perhaps you could tie the creation of reports in Excel to the number of manual hours saved.

Entry-Level Receptionist Resume

• Customer interaction, scheduling, and telephone communication are great examples—even if these examples come from internships, academic projects, or community volunteering.
• If you’ve ever received an award at work (even before your time as a receptionist), then make sure to mention it! Try to explain the context of the award (why you got it) without getting into too much detail. It’s a great way to show that you’re responsible and qualified.
• Focus on activities that demonstrate leadership or serious dedication.

Hotel Receptionist Resume

• Capitalize your ability to handle guest complaints and upsell room upgrades and services with quantifiable work experience for your hotel receptionist resume! Last but not least, mention your educational qualifications in hospitality management or a relevant field and you’re good to go.

Legal Receptionist Resume

• You may not have the best work experience as a legal receptionist, but that doesn’t mean you can’t benefit from metrics of other similar roles. Revisit your career and see how many areas you’ve worked as a receptionist or clerk. Draw out exceptional metrics from these roles and highlight your specialty in lowering document misplacements or load times to score the job!

Veterinary Receptionist Resume

• That’s what you need to give yourself a deserved head start. In particular, show how your streamlined check-in and check-out processes and your input in improving post-outcomes.

Salon Receptionist Resume

• Additionally, show how you collaborated with the rest of the team to deliver exceptional services, leading to higher satisfaction ratings and turning first-time customers into loyalists.

Medical Receptionist Resume

• There are a number of organizations that grant these certifications. The largest one is the American Red Cross.
• Don’t hesitate to list any medical-specific  skills  you have, like electronic medical records (EMR) and insurance claims/coding.
• Fit your resume onto a single page (working with a  resume template  can help with this), or risk your medical receptionist resume ending up in the trash bin.
• Two quick levers to modify the number of pages are page margins and font size.

Dental Receptionist Resume

• Any domain-specific experience that you have provides a great opportunity to customize your resume for each job description . Simply mention those skills (such s “Paterson Eaglesoft”) in the  resume skills  section of your dental receptionist resume .
• One clear and direct way to show how you can get things done is to start each work experience bullet point with a strong action verb. In the resume above, words like “Confirmed,” “Assured,” and “Scanned”) do exactly that.
• We have a selection of classy accent colors you can choose from within our AI resume maker . 

Related resume guides

• Front Desk Receptionist
• Administrative Assistant
• Office Assistant
• Human Resources

Formatting Your Receptionist Resume

The key to creating an exceptional receptionist resume is choosing the perfect format. While the format might seem like an arbitrary decision, it’s what will ensure your resume is readable, logical, and complete. A resume with no format at all is likely to be disorganized, and a resume with the wrong format won’t highlight the right information. Your resume’s structural foundation should allow all the other aspects to fall neatly into place.

You can  format your resume  by taking a few simple steps:

• Choosing between reverse-chronological, functional, and hybrid formats
• Listing your contact information to create a header
• Taking ATS and readability into account

Reverse-chronological, functional, and combination/hybrid formats

Before you can start writing your resume, you need to decide which particular format you’ll use. The three most popular  resume formats  in 2024 are reverse-chronological, functional, and combination/hybrid. Each of these styles has its benefits and disadvantages, and plenty of job candidates have found success using all of them.

Which resume format should you choose for your receptionist resume?

• The  reverse-chronological format  is the most common option across industries. With this format, relevant work history is listed and explained in reverse-chronological order. This means your most recent position will be listed first. The main advantage of the reverse-chronological format is that it highlights your most recent, and likely most relevant, achievements, which should represent the high point of an upward career trajectory.
• The  functional format  is meant to highlight and showcase the candidate’s skills. Work experience is pushed to the bottom of the document, while abilities and areas of expertise take center stage. While this can be a good option for younger candidates with little experience, many job recruiters are especially interested in work history, the very category that this format marginalizes.
• Combination/hybrid resumes  seek to make the most of both the reverse-chronological and functional formats. A hybrid resume will usually include work history listed in reverse-chronological order alongside a prominent skills component.

For your receptionist resume, it’s usually best to go with the reverse-chronological format. Recruiters and hiring managers are primarily interested in your work experience, so it makes sense to make it easy to find what they’re looking for.

Contact info and header

At the top of your resume, you need to lay out your name and contact information. This brief header will act as a business card, letting people know immediately who you are and how they can contact you. Stating this information clearly at the top of the page, as seen in our numerous  resume samples , will make it easier for recruiters to spot and file your resume.

in 2024, the header for a receptionist resume should include:

• The job title you’re seeking
• A phone number
• City and state 
• A professional social site, like LinkedIn, if you have one

To make it as easy as possible for recruiters to contact you, it’s important to make your header stand out. You can do this by increasing the font size for your name, using a splash of color, and/or bolding labels like “phone” and “email.”

Passing ATS and ensuring your receptionist resume is readable

We live in an increasingly technological world, something you’ll have to keep in mind when creating your receptionist resume. These days, many companies screen applicants using an applicant tracking system (ATS). This technology rapidly checks resumes for certain keywords before determining which candidates deserve a look from recruiters. For your resume to make the cut, you’ll need to consider how ATS works and what it looks for.

You can maximize your resume’s chances of finding favor with ATS by adopting a few key strategies. First of all, use an ATS-friendly file type like .pdf or .docx. Also, sprinkle some central keywords throughout the document, especially phrases that correspond to the soft and hard skills you’ve gained as a receptionist. Finally, make sure you avoid putting these keywords in the header where ATS might not find them.

It’s also important to make your resume as readable as possible. Maximize readability by taking a few basic steps:

• Include 1-inch margins (ideally) on every side of the document.
• Use a simple font like Times New Roman or Arial.
• Use 11-12-point font for general text and 14-16-point font for headers.
• Keep the titles of sections short and specific.
• Keep the entire resume on a single page.
• List your skills in a succinct, concise fashion.

Our convenient and  easy resume builder  takes all this into account, ensuring that your resume will be easy for recruiters to read.

Writing Your Receptionist Resume

If writing your receptionist resume seems a daunting task, you’re far from alone. Lots of people worry they’ll make costly mistakes and ruin their chances of landing the job. At this stage, it’s important to take a deep breath and acknowledge that you have what it takes to  write a fantastic resume . All you need to do is take it step by step and use our resume builder. This methodical approach will take the stress out of the process while helping you create a resume  that makes you stand out as a candidate.

Here’s what you’ll have to consider:

• Objective/Summary
• Work experience
• Receptionist skills 
• Education and certifications
• Projects, interests, and/or hobbies
• Tailoring your resume to the job
• Editing and proofreading

Do you need an objective or summary on your receptionist resume?

Some candidates place a brief description at the top of their resumes to draw immediate attention to their strongest qualities. These descriptions can take the form of an objective or a summary. A  resume objective  spells out the candidate’s career goals while a resume summary succinctly states a candidate’s qualifications. As you apply for receptionist positions, you’ll have to decide whether either of these options is right for your resume.

• A resume objective is ideal for candidates who are seeking to make a career change. Pronouncing your goals in a new field and explaining how your current skills will translate to your career as a receptionist will present you as a stronger applicant.
• A resume summary is great for someone with years of experience as a receptionist. The summary gives you a chance to highlight all you’ve accomplished.
• Including neither an objective nor a summary might be the right call for certain applicants. If you think your experience speaks for itself or if you simply don’t have room on the page, there’s nothing wrong with skipping this step altogether. Ultimately, you get to determine the best way to showcase your talent and experience.

If you decide to include a summary or objective, you must make them clear and succinct. Here are two examples that would do a prospective candidate more harm than good:

• Objective : I’m really excited to start work as a receptionist, something I’ve been thinking about for years. Getting a job as a receptionist would truly be a dream come true.
• Summary : I’m a great receptionist who has worked for several major companies. During my time in the profession, I’ve learned all the strategies and techniques necessary to excel.

These examples are boring and vague. They tell recruiters nothing about the candidate’s specific capabilities, and they take up valuable space while accomplishing nothing.

These examples, on the other hand, effectively convey talent, experience, and strength of purpose:

• Objective : Tech-savvy and organized professional seeking a receptionist position where typing and interpersonal skills will prove beneficial. Motivated to leverage retail experience and customer care to enhance office dynamics, efficiency, and environment. 
• Summary : Seasoned receptionist currently serving at the front desk of a large car dealership with years of experience inputting complicated data. My empathy coupled with quick thinking and resourcefulness has contributed to company reputation and lifelong customer satisfaction. 

These successful examples include traits, skills, and goals. They’re also specific and concise, providing recruiters with as much information as possible in a small amount of space.

Receptionist job experience

First and foremost, recruiters are going to be interested in your work history. Try to include 2-4 jobs relevant to the position you’re currently applying for; however, if you lack receptionist experience, you can include positions that  may seem  irrelevant. As you write your work experience, consider how you may have used receptionist skills in previous positions, and draft your bullet points with those duties and accomplishments in mind. If you’ve held many relevant positions throughout your career, then use your judgment to determine which jobs will most help your chances.

Receptionist job experience bullet points

Beneath each job title in the work experience section, you should include 3-6 bullet points that briefly explain your obligations and accomplishments. You can employ some stylistic tricks to get the most out of these descriptions.

Start the bullet points with forceful action verbs in the past tense. This type of language demonstrates your tangible role with the company or organization. You can also leave out the personal pronoun “I.” The reader already knows you’re the subject of every sentence, and full sentences with a subject and a predicate take up too much space. If your bullet points are phrases rather than full sentences, make sure you don’t put a period at the end.

Don’t succumb to these sorts of bullet points:

• I was in charge of all sorts of important tasks.
• Almost every single day, I had to deal with some unforeseen circumstance.
• The offices saw tons of traffic on a daily basis, and I had to document all the visitors and make sure they had legitimate reasons for being on the premises.

These examples are vague and sloppy. They use too much space to say very little, and they don’t focus entirely on the candidate’s actions and obligations.

Here are some better examples:

• Oversaw scheduling and communication of many facets of the company’s operations, including customer service, accounting, and partner relationships.
• Determined how best to deal with disruptive and unexpected visitors, successfully de-escalating 100% of situations through step-by-step company methods.
• Documented visitor activity and monitored visitor logs for security threats, reporting unusual activity to security within 20 seconds. 

The language in these bullet points is succinct and powerful, letting recruiters know your exact impact.

Quantify your value as a receptionist

You should supplement the effective use of language with meaningful statistics. Quantifiable data will show recruiters that you’re not all talk. Any number that demonstrates the impact you had in your previous positions will go a long way toward convincing recruiters that you have what it takes to be a difference-maker.

While you don’t want numbers to overtake your entire resume, about 60% of your bullet points should employ the use of metrics. 

Keep the following in mind to quantify your receptionist impact:

• Include any metrics showing your contribution to a company’s growth or efficiency.  
• Describe how you saved quantifiable assets like time or money for the organization.
• Quantify everything you can. Scan your resume for words like “many” and “several,” then try to replace them with numbers.
• If you can’t remember an exact number, feel free to use a range. 
• Always place statistics within the context of your specific contributions.

Best receptionist skills to Include

The skills section of a resume gives you the chance to sell yourself to recruiters. It’s important to mention both hard skills and soft skills in the document. Hard skills are technical and measurable, and, for a receptionist, they include things like:

• Foreign languages
• Database management experience
• Technological know-how or typing speed

Soft skills, on the other hand, are not quite as easy to measure and encapsulate habits, traits, and disciplines. Examples include:

• Attention to detail
• Communication skills
• Open-mindedness

When listing your skills, use some of the same keywords you see in the job description for the position. This will draw the attention of ATS systems and human readers. Try to list 5-10 skills, depending on the amount of space you have available.

Including education and certifications on your receptionist resume

While most receptionist jobs require only a high school diploma, it still makes sense to include all the education credentials you’ve acquired. This includes associate’s degrees, bachelor’s degrees, and any additional higher education. You should also include any certifications you’ve received as a receptionist, especially those pertaining to a specific subcategory of the profession. These details could set you apart from other applicants.

Does your receptionist resume need projects, interests, or hobbies?

There’s some debate about whether projects, hobbies, and interests belong on a resume. In general, it’s better to skip these types of personal details in favor of adding more skills and work experience. There are particular cases, however, where this background information could work in your favor. For anyone fresh out of school or new to the workforce, projects and interests can help get a foot in the door.

Some candidates simply lack the relevant work experience they’d like to put on their resume. If you find yourself in that position, projects and hobbies give you another way to show recruiters why you would make a great receptionist.

When listing projects and hobbies, make sure you choose details related to the job you’re seeking. Pick interests requiring skills that would translate well to a receptionist position. Projects worth listing include organizing a food drive and creating a new club in school. These types of endeavors require the same skills and habits that recruiters will be looking for in a receptionist.

Hobbies and interests  like researching your ancestry and planning parties are also smart to include. By showing recruiters that you’re employing the skills you’ll need on the job, you can make up for a lack of experience.

Customize your receptionist resume for the position

Every receptionist job you apply to will have its own set of responsibilities and expectations. To give yourself the best chance of success, you should create a separate version of your resume for each application. This doesn’t mean you have to start the document from scratch. Simply look for skills or certifications that are stressed in a particular job advertisement and make corresponding adjustments to your original document.

Edit and proofread your receptionist resume

This might be the most obvious step in the entire process, but it’s one that far too many people overlook. A few typos or spelling errors might not seem like a big deal, but recruiters will take it as a sure sign of carelessness. When competition for a position is fierce, you can’t afford to put yourself in a hole. Re-read the document several times before sending it, and take advantage of our  quick and easy resume checker  to spot pesky issues concerning consistency, active voice, resume length, and more.

Land Your Receptionist Job

There’s a basic roadmap all job seekers should follow in creating the perfect receptionist resume. It looks something like this:

• Choose the format that works for your career path
• Create a header with contact information
• Decide if you need a resume objective or a resume summary
• Write out your work experience with strong, active language
• Include your hard and soft skills
• Create customized versions of your resume for every job
• Revise and proofread

Once you’ve followed the steps above and completed your resume, give yourself a hearty pat on the back before knocking out your receptionist cover letter . All this hard work should pay off in the form of greater attention from recruiters. Before you know it, you will have landed your next job!

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Resume Examples Receptionist Resume

Receptionist Resume Examples and Templates for 2024

With our 3 receptionist resume examples , fill-in receptionist resume template, and 4 writing tips, you'll have all the resources you need to put together a strong receptionist resume.

Our library of free resume templates has many more styles you can choose from.

Receptionist resume template (text format)

Receptionist resume examples by experience level, average receptionist salaries in the us, how to write a receptionist resume.

Check out resume samples from other industries to see more ways to format your receptionist resume.

Receptionist Resume Template (Text Format)

FIRST & LAST NAME

Email: [email protected]

Phone: (123) 456-7891

Address: Street, City, State

LinkedIn: linkedin.com/in/yourprofile

RESUME SUMMARY

Dedicated receptionist with [number] years of experience. Seeking to leverage my experience in [relevant abilities] to fill the receptionist position. Hold a [degree/diploma/certification] in [Degree/Diploma/Certification Title]. Skilled at [2–3 relevant skills]. A [adjective #1] and [adjective #2] worker aiming to contribute to the success of [Company Name].

PROFESSIONAL EXPERIENCE

• Include a bulleted list of your achievements as a receptionist
• Start each bullet point with an action verb (like “develop” or “manage”) to grab attention
• Use the present tense for your current receptionist role, unless describing a completed project or initiative
• Use hard numbers when possible to quantify your accomplishments as a receptionist
• Mention how you’ve used some of the front desk skills listed in your skills section to demonstrate your mastery of these abilities
• List relevant accomplishments from your previous role as a receptionist
• Assuming you’re no longer working in this receptionist role, use past tense verbs to describe your work
• Include 3–6 bullet points for each front desk role, both your current one and previous ones
• Skip the pronoun “I” and begin directly with a verb
• Although you’ll usually list work experience, feel free to include receptionist-relevant internships as well as any volunteer work and extracurricular activities if you lack formal work experience

GPA: 3.X/4.0 (optional) Latin honors (if applicable)

SKILLS & CERTIFICATIONS

• List skills and certifications relevant to the receptionist job you’re applying for
• Look at the job description for ideas of the skills the employer wants and that are common in the receptionist profession
• Emphasize receptionist-specific hard skills and technical skills in this section
• Be as specific as possible by including names of tools, equipment, and software you’ve mastered that are used in the receptionist profession

OPTIONAL RESUME SECTIONS

• Add any other relevant information about your background here
• For example, a separate section could be used to highlight any of the following information: [industry]-relevant awards, publications, or coursework, as well as languages and volunteer experience

Check out more example resumes below and our receptionist cover letter to help you get started when writing your own receptionist resume.

Entry-level receptionist resume

Introduce yourself as the perfect candidate for an entry-level receptionist role with a resume that highlights your strengths. For example:

Why this is a good example of an entry-level receptionist resume

• Effective use of numbers : This receptionist quantified their responsibilities and accomplishments from internship and volunteer work to provide concrete examples of their experience.

Senior receptionist resume

To write a senior receptionist resume, emphasize your career accomplishments and demonstrate your communication skills, organizational expertise, and professionalism. Here’s an example of a resume that does just that:

Why this is a good example of a senior-level receptionist resume

• Includes job duty summaries : This candidate includes a short job summary under each job listing to summarize their main tasks. Then, in bullet points underneath, they use numbers and percentages to demonstrate their accomplishments in each role.

The following table includes information from O*NET Resource Center by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data is presented based on the top states in USA.

Learn how to make a job-winning application with our four receptionist resume writing tips:

1. Write a good receptionist resume summary

A resume summary highlights your skills, training, experience, and what you hope to contribute in your next role. This is the first thing recruiters will see on your resume, so getting it right is vital.

Here are five receptionist resume summary examples:

1. Entry-level receptionist resume summary

Enthusiastic and detail-oriented receptionist ready to provide outstanding support at Bright Start Infant Care. Bring strong organizational skills and a commitment to exceptional customer service to help foster a welcoming and efficient office environment.

2. Experienced receptionist resume summary

Dedicated receptionist with over 2 years of experience. Known for effectively handling multiple duties and enhancing office operations. Seeking to leverage proven communication and task management skills at Apex Digital Solutions.

3. Senior receptionist resume summary

Seasoned receptionist with 6+ years of experience, aiming to bring exceptional administrative and customer service expertise to Summit Real Estate Group. Expert in streamlining office procedures and improving client interactions.

4. Law receptionist resume summary

Professional receptionist with 3 years at a fast-paced law office. Skilled in managing complex schedules, confidential communications, and client relations, ensuring efficient legal office operations. Ready to join Carter & Associates.

5. Office receptionist resume summary

Office receptionist with 4 years’ experience, eager to contribute organized and robust administrative support to Quantum Tech Innovations. Adept at handling high-volume inquiries and providing seamless office functionality.

2. Use numbers in your work experience bullet points

Your receptionist resume’s work experience entries should include specific numbers to show hiring managers what you can achieve for them.

Here are some examples of bullet points with numbers, percentages, and dollar amounts to highlight the candidate’s abilities:

Answered and managed up to 50 calls daily, maintaining a customer satisfaction rate of 95% Scheduled over 30 appointments per day, increasing office efficiency Managed a $4,000 monthly office supply budget, reducing costs by 7.4% through strategic sourcing Coordinated logistics for 40+ weekly meetings, including setup and documentation Reduced email response time from 24 hours to under 6 hours Organized 20+ events annually, ensuring seamless execution and adherence to budgets

3. List essential receptionist skills

Your resume should include all the skills listed in the job description for the position you’re applying for. Adding them to a dedicated list of relevant skills on your resume is a great way to summarize your abilities in a way that is easy to understand at a glance.

Here are some common receptionist resume skills from receptionist job descriptions:

Good receptionist skills

• Typing proficiency
• Multi-line phone system operation
• Appointment scheduling
• Microsoft Office
• Customer relationship management (CRM) software
• Billing and invoicing
• File management
• Email administration
• Document preparation
• Point of Sale (POS) systems
• Inventory tracking
• Database management
• Conflict resolution
• Technical troubleshooting

4. Add your highest degree or diploma

Listing your educational background on your resume is standard practice and expected by virtually all employers.

Some receptionist roles may require a specific degree or area of specialization, while others may simply prefer it — plus, employers can also get a better idea of your knowledge and personality by seeing what subjects you studied.

Here’s how to format your resume’s education section as a receptionist job candidate:

General Educational Development (GED)

• Received in 20XX

Lincoln High School, Springfield, IL

• High School Diploma
• GPA: 3.4/4.0
• Graduated: June 20XX

University of California, Los Angeles

• Bachelor of Arts in Communication
• GPA: 3.6/4.0
• Graduated: May 20XX

Georgetown University, Washington, D.C.

• BS Legal Studies
• GPA: 3.7/4.0

Universidad Nacional Autónoma de México, Mexico City, Mexico

• Licenciatura en Administración de Empresas (Equivalent to US Bachelor’s Degree in Business Administration)
• Grade: 8.5/10 (US GPA equivalent: 3.4/4.0)

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Receptionist Resume Sample & Writing Guide

When you are seeking a job as a Receptionist, it is essential to first check out a top-notch Receptionist resume sample. You want to make sure your resume stands out from the rest by being both informative and compelling to read without bombarding the recruiter or hiring manager with irrelevant information.

Receptionists can work in a variety of industries and also in small, medium, or large companies. Other job titles you can look out for under the Reception category include Clerk Specialist, Community Liaison, Front Desk Receptionist, Greeter, Member Service Representative, Office Assistant, Receptionist, Scheduler, Senior Receptionist, Unit Assistant.

How to create a resume into an interview-winning document, will be easier with our: How to make a Resume Guideline for Receptionist Roles

What you can read in this article

Receptionist Resume Samples

Or download these examples in PDF at the bottom of this page for free

Receptionist Resume Writing Guide

Resume sections.

1. Contact Information : Name, Address, Phone Number, Email. Be sure to include alternative contact channels, as well as your LinkedIn profile URL details.

2. Profile Summary : This introduction to your resume must make an impact on the reader. Include a broad overview of your background, years of industry experience and the industry sectors of interest. You should be specific and state which job you are applying to (1-3 sentences max).

3. Qualifications Summary : Provide accurate details about the certifications and qualifications you have completed with the institution, qualification name, and dates. Don’t forget to include qualifications you are currently completing too. For Receptionist roles, a high school diploma is often the only requirement, but some job openings may need post-school certifications too. You may also want to list the short courses, workshops, and in-house training you have received to provide more credibility to your resume.

4. Relevant Reception Experience : Clearly state your employment history by giving details regarding the last ten years of experience, up until your current position. Use punchy sentences with bullet points to list your most important reception activities. Receptionist jobs usually exist in industries where you interact with customers and consumers face to face, such as retail products, car sales, electronics, food products, garments, gear, medicine and another type of consumer products bought over the counter or from a retail outlet or shop.

However, reception roles could also be telephonic only where high volumes of customer calls need to be transferred to relevant departments each day. These may include insurance companies, federal offices, government institutions, telecommunications providers and banks. You have to be specific. State the purpose of your job clearly (face to face or telephone), as well as the industries you have worked in.

5. Other Employment Experience : This will consist of permanent work history outside of reception duties, but still in the customer service environment or temporary and vocational jobs where you were actively dealing with clients or customers. Only elaborate on these with job descriptions if you have less than five years of sales experience. Otherwise, just list job title company and duration as to make sure there are no gaps in your employment history.

6. Skills Summary/Key Skills : Incorporates keywords from the job posting and your specific skill set. This adds much-needed credibility to your resume.

7. Education/Licenses/Certifications/Relevant Coursework/Training : Start with post-school diplomas or accreditations if applicable. List any professional development courses, workshops or programs you completed that better prepared you to work as a Receptionist such as customer service strategies, conflict, switchboard applications, conflict resolution techniques, industry, and product training.

What to Highlight in a Receptionist Resume

Regardless of your experience as a Receptionist, there are a few vital things that recruiters and managers need to know about you to ensure that you are the right fit for their team. The first aspect to highlight is the scope of your reception role. There are millions of businesses out there with every imaginable product on offer to customers. It would be best if you were specific about the industry you have worked in, whether you dealt with walk-in clients, the size of the switchboard of PABX system and the average number of calls you deal with in a day.

Secondly, a Receptionist often is the ‘’face of the business’’ sitting at the front desk or lobby area of the company. You need to show them that you are capable of providing excellent customer service, handling multiple client requests at the same time, deal with complaints in an appropriate manner.

Next, a Receptionist is also involved in admin support duties such as messaging distribution, scheduling appointments and sending information emails to clients. These duties may include answering inquiries and providing information to the general public, customers, visitors, and other interested parties regarding activities conducted at the establishment. Often you may be required to play the role of a “human Google Maps assistant” to provide directions and addresses regarding the location of departments, offices within the organization. In this section be sure to mention the systems and applications you are familiar with like Outlook, Calendly, Acuity, Zoom, Webex, VoIP, Clarity, and Agile CRM (these are mere examples). Finally comes the targets, goals and KPI metrics that you need to hit. Be number specific here for example how many incoming customers in a day, split between regulars and new customers, average daily calls taken or the number of switchboard extensions you are responsible for.

*Cool Tip for a stellar resume

You can really create an excellent first impression by breaking your job description down into the main responsibility areas of a Receptionist.

• Customer Service : Create a welcoming environment and provide excellent customer service. Meet and greet clients entering the building. Escort customers to meeting venues.
• Queries : Answer customers' questions about products, prices, availability, product uses, and payment terms if they have an account with the business.
• Administration : File and maintain records and update the company database. Receive payments and file receipts. Proofread documents and transcribe written meeting memos. Do photocopying and scanning as required.
• Switchboard : Answer and screen calls and forward calls. Provide information, and take messages.
• Diary Management : Schedule appointments and book meeting rooms. Maintain and update calendars. Responsible for travel arrangements

Make sure to include the following

• The locations or regions you are willing to work in
• Many receptionist positions require employees to work during weekends, holidays and for extended hours in the early evening if the company operates on 24-hour schedules. You need to state your willingness to outside of regular office hours or work weeks.
• Also mention the sales administration platforms and customer relationship management (CRM) platforms you are familiar with like Sage, SalesForce, SAP, Oracle, and Vanguard.

Receptionist Career Summary Examples

Hiring managers have large numbers of resumes to screen and limited time to read them all in detail. Keep your career summary concise and to the point. Add the most relevant information first to capture their attention while they’re quickly scanning your resume. They want to see immediately that you can handle multiple calls and provide excellent customer service!

Start your career summary with your years of experience in the industry and the primary duties you performed. Use the job description as your guide when deciding on which tasks to add. The more your resume relates to the job description of keywords, the better fit you will seem.

Next, add a line that showcases any outstanding qualities that will add value to the company. A hiring manager would be interested to know if you have “strong people skills, creative engagement abilities, excellent multi-tasking abilities and that you are pro at handling difficult customers.” It’s important to note that these qualities should be proven with examples in the professional experience section to re-enforce your message.

Career Summary Examples:

Summary example 1.

Highly skilled front office receptionist with diverse on-the-job experience, including hospitality, retail, and healthcare settings. Experienced in customer service and front desk software applications. Completed various customer service workshops and holds a certification in conflict resolution skills.

Professional receptionist with strong interpersonal skills and a friendly disposition. Excellent multitasker and with a diplomatic personality to handle customer complaints with utmost courtesy. Familiar with numerous Phone system management tools, scheduling software systems, and presentation applications

Experienced desk worker with eight years of experience at an insurance company. In-depth knowledge of the insurance and financial services industries. Adept at scheduling and organization of on site and off site meeting engagements

Job Descriptions, Responsibilities and Duties

An employer would expect to see the following proven foundational duties and skill sets within an applicant’s resume. Herewith are a few examples of primary Receptionist duties in various industries.

A Night Office Receptionist may:

• Answer incoming calls and respond to client inquiries
• Coordinate all night office duties such as faxing and photocopying documents to be ready for the next morning's meetings
• Monitor office supply stock and kitchen supplies
• Maintain a daily intake of sales information into a database and prepare support for management
• Schedule and coordinate after-hour activities of technical support staff and organize after hour call outs if needed
• Audit cash drawers and maintain a daily log of overages and shortages.
• Liaison between closing and opening staff
• Manage international and domestic shipping via FedEx and UPS

A Receptionist in Automotive Parts may:

• Resolve client service complaints or answer customers' questions regarding policies and procedures in a professional manner
• Supervise the work of the office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
• Clerical duties like typing, copying, handling the switchboard, faxing, emailing and scheduling
• Check customers in and out up to 50 individuals daily
• Assisted in the training of new employees, regarding clock-in and clocking-out times, access cards, visitor passes, timesheets and general work procedures and company policies

A Receptionist in a Medical Facility may:

• Manage the front desk in areas of computerized processes utilizing E-Clinical Works
• Conduct scheduling, billing and collections, medical records, and insurance claims activities
• Transfer patient's paper charts to electronic charting and CRM systems
• Train junior reception clerks in all areas of front desk management and patient relations
• Ensure open lines of communication between patients, staff, and physicians
• Answer phones and direct callers to relevant departments
• Give feedback to patients and staff regarding the progress of test results and prescription deliveries
• Conduct patient registration, checking /checkout, and direct families to waiting rooms
• Responsible for patient reminder calls, appointment booking, payment processing / co-payments, referrals, lab orders, as well as insurance verifications
• Handle office equipment such as multi-lines consoles, fax machines, scanners, and credit card machines

Highlight Your Accomplishments

You may be tempted to copy and paste the list of duties you performed under your accomplishment section. The drawback to doing this though, is that you won’t stand out from the other applicants with similar experience.

Your goal is to think about what sets you apart, what you are most proud of, or what you achieved in your previous roles. Now communicate these through action-packed statements that grab the reader’s attention.

Flat, Simple Duty:

• Clerical duties include typing, copying, handling the switchboard, faxing, emailing, and scheduling

Accomplishment Statement:

• Extensive experience in Windows/Apple OS experience, Office/Outlook, and able to type 88 wpm. Handle a PABX system with 120 extensions.

Quantifying Your Resume

When writing your resume, you should be answering questions like “ How much? ” or “ How many? ” It would be best if you include numbers which provide a ‘’proof of work’’ element to your resume. For instance:

• How many calls to you take daily?
• How many incoming clients are assisted at the front desk?
• How many manager diaries are you responsible for
• Handle 100 customer calls daily and serve an average of 45 walk-in clients on weekdays.
• Proofread and type up to 20 insurance contracts per day, with an average typing speed of 80 words per minute.

Receptionist Education Section

The education section forms an integral part of your resume, even if you do not have a degree. Receptionists these days also have access to career development training. In short, indicate What, Where, and When regarding your qualifications, certifications or courses or workshops completed. The name of your qualification, institution, and date of completion is more than sufficient. Unless you are a graduate with limited working experience, there is no need to include major subjects or course curriculum topics.

Remember to include current qualifications you are in the process of completing. Regarding courses and certifications, discretion and relevance must be considered. An art course in India does not carry weight if you are applying for a Receptionist role at an IT company in the Midwest.

Completed Secondary and Tertiary Education must be listed as follows: Start with the commencement date and completion date for diplomas, associate degrees, and bachelor's degrees. For courses, you can just list the date of completion. Next comes the full name of the qualification, then the full name of the institution, and then the City or abbreviated State name. List your high school diploma details similarly, but only include this when you have less than five years of working experience.

Here are some examples of a Receptionist Resume with more than five years of experience:

2012-2013 Medical Receptionist Certificate, Lincoln Technical College, IN

2016-2018 Diploma in Healthcare Administration, Purdue University Global, MI

Receptionist Resume Skills

Although the reception field requires specific technical skills, employers also consider soft skills. These are the personality traits or skills that indicate to your fitness as a Receptionist who will add value by meeting set out targets, has adequate knowledge, and sufficient experience answer customer queries or direct them to the appropriate contact person. Incorporate these into your summary, or profile, and into your accomplishment statements.

Technical Skills Examples

• Educational Attainment : A university degree is not generally required to become a Receptionist, but you may list diplomas, short courses or workshops you have completed.
• Technical Aptitude : Receptionists usually work with Customer Information Management (CRM software) often unique to the industry that they are in. Examples are SAP, Zoho, Medicare, Automate. You also need to be familiar with email platforms like Gmail or Outlook (most companies have their in-house email software which should be easy to learn).

Soft Skill Examples

• Approachable
• Communicator
• Attention to Detail
• Clerical Skills
• Client Relations Skills
• Communication
• Computer Competence
• Customer Focus
• Directing Visitors
• Organizational Skills
• Interpersonal Skills
• Providing Information
• Punctuality
• Reliability
• Self-motivated
• Telephone Etiquette
• Time Management
• Validating Parking Passes
• Verbal Communication
• Word Processing
• Written Communication
• Well Groomed

Qualifications/Certifications associated with Receptionists

Action Verbs for your Receptionist Resume

Professional Information for Receptionists

Sectors : Various Career Type : Administration, Customer Service, Client Relations, Front Office Person type : Communicator, Engager, Supporter, Organizer Education levels : High School Diploma to Post School Diplomas Salary indication : $15/hour to $18/hour. From $28k to $38k per year Labor market : Estimated 5% to 9% growth between 2016 – 2026 Organizations : Unlimited

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• Career Blog

10 Receptionist Resume Examples That Will Get You Hired

As the first line of communication between a company and its clients, the importance of a receptionist cannot be overstated. As the face of the company, a receptionist is responsible for creating positive impressions that can influence business growth and customer loyalty.

Overview of Receptionist Resume

A. Definition

A receptionist resume is a document used by job applicants to showcase their qualifications, skills, and experience to potential employers seeking a receptionist or front desk representative. It is an essential tool that helps candidates stand out from the crowd and secure employment in a highly competitive job market.

B. Characteristics of a Successful Receptionist Resume

A successful receptionist resume should:

• Be well-structured and easy to read, with clear and concise sections.
• Highlight the candidate’s relevant work experience, education, and skills.
• Provide specific and quantifiable examples of past achievements.
• Include strong action verbs to describe the candidate’s contributions to previous roles.
• Use keywords relevant to the position and industry to help the resume pass through applicant tracking systems (ATS).

C. Tips for Writing a Receptionist Resume

When writing a receptionist resume, candidates should:

Tailor the resume to the specific job listing and company culture.

Use a professional font and format that is easy to read and scan quickly.

Include a clear and engaging objective or summary statement that highlights the candidate’s key skills and qualifications.

Describe their work experience using bullet points that detail their responsibilities, accomplishments, and impact on the company.

Showcase any relevant certifications, training or education that demonstrate their commitment to professional development.

Use metrics or numbers to quantify past achievements, such as the number of clients served or the percentage increase in customer satisfaction.

Avoid using jargon or technical terms unfamiliar to the reader.

Proofread the resume thoroughly to ensure there are no typos, spelling errors, or grammatical mistakes.

By following these tips, candidates can create a receptionist resume that highlights their professional strengths and aligns with the employer’s goals and expectations.

Receptionist Resume Format

When it comes to formatting your receptionist resume, there are three options to consider: Chronological, Functional, and Combination. Each format has its own strengths and weaknesses, and the best choice for you will depend on your specific skills and experience.

A. Chronological Format

The chronological format is the most common and straightforward method for formatting a resume. It lists your work experience in reverse-chronological order, starting with your most recent position and working backwards. This format is ideal for receptionists who have a stable work history and want to highlight their career progression.

If you have held several receptionist positions over the years and have a clear career path, the chronological format can help you showcase your growth and development as a professional. Use bullet points to list your accomplishments and responsibilities for each job, and make sure to focus on results rather than solely on duties.

B. Functional Format

The functional format is a bit less common and focuses on your skill set rather than your work history. This format is ideal for receptionists who are changing careers, have gaps in employment or have limited work experience.

In this format, you will lead off with a summary of qualifications or professional summary. Then, break each section into a specific skill, experience, education, or volunteer work. Within each section, further elaborate upon your individual or team accomplishments for each relevant project if applicable.

The objective of a functional resume is to make the most of your qualifications while providing a comprehensive overview of your career, even if it wasn’t necessarily spent doing receptionist work.

C. Combination Format

The combination format, as the name suggests, combines aspects of both the chronological and functional resume formats. This format is ideal for receptionists who want to highlight their skills and networking experience, but also want to include their work history.

The combination format resumes open up with your skills areas, followed by a summary of your work history. Under each experience, be sure to describe your results, accomplishments, and responsibilities.

This format really allows you to show off how your skills have developed over time, and demonstrate your best selling points upfront.

The format that you choose will depend largely on your individual circumstances, and there’s no one-size-fits-all solution. However, by understanding the strengths and weakness of each format, you can create a receptionist resume that will get you hired. So, choose wisely! When crafting your receptionist resume, there are several key sections to include in order to make yourself stand out to potential employers. Here are the essential sections to include:

A. Header The header should be located at the top of your resume and clearly display your name, contact information, and any relevant professional titles or certifications you hold. This section should be easily readable and stand out from the rest of the resume.

B. Objective The objective section should briefly state what you hope to achieve through this job application. Be sure to keep it professional and tailored to the specific job you’re applying for.

C. Professional Summary The professional summary section is an opportunity to highlight your most valuable skills and qualifications that make you a great fit for the job. It’s a good idea to include specific details about your experience as a receptionist, such as your ability to handle high volumes of phone calls and your proficiency in handling customer inquiries.

D. Skills In this section, list out all of your relevant skills and abilities that make you qualified for the role of a receptionist. This may include technical skills such as computer proficiency, as well as soft skills such as communication and time management.

E. Work Experience Your work experience section should be broken down by each previous position you’ve held as a receptionist. Within each position, include the following:

• Company Name
• Job Description
• Achievements

For the job description, it’s a good idea to include specific details about your daily duties and responsibilities. This helps potential employers understand what you’re capable of accomplishing in the role.

F. Education Finally, include any relevant educational experience you have, such as a degree in business administration, human resources, or communications. This section should also list out any professional certifications or training programs you’ve completed that make you more qualified for the position.

By including these sections in your receptionist resume, you’ll be sure to impress potential employers and land the job of your dreams. Just be sure to tailor each section to the specific job you’re applying for, and you’ll be well on your way to success.

Receptionist Resume Examples

In this section, we will provide 10 receptionist resume examples that will get you hired. Whether you are a recent graduate, looking for a new job, or seeking a change in career, these examples will help you tailor your resume to the receptionist role you desire.

Example 1: Chronological

A chronological resume is perfect for showcasing your work history in a straightforward manner. If you have several years of receptionist experience, this format may be the best option for you. Start with your most recent position and work your way backwards.

Emily Johnson

Receptionist

Contact Information

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/emilyjohnson

Highly organized and detail-oriented receptionist with 5+ years of experience in fast-paced office environments. Proven ability to handle multiple tasks efficiently while maintaining a professional and welcoming demeanor. Excellent communication and customer service skills.

Professional Experience

Receptionist, ABC Company

• Greeted and assisted visitors, providing information and directing them to the appropriate departments.
• Managed incoming calls, answered inquiries, and transferred calls to the relevant staff members.
• Scheduled appointments, meetings, and conference rooms, ensuring efficient use of resources.
• Handled incoming and outgoing mail, packages, and deliveries.
• Maintained an organized reception area and ensured it was clean and presentable at all times.

Administrative Assistant, XYZ Corporation

• Supported the executive team by managing their calendars, scheduling appointments, and making travel arrangements.
• Prepared and distributed correspondence, reports, and presentations.
• Managed office supplies inventory and placed orders when necessary.
• Assisted with organizing company events and meetings.

Associate Degree in Business Administration, City College

• Customer Service
• Phone Etiquette
• Appointment Scheduling
• Administrative Support
• Organization
• Communication

Certifications

• First Aid and CPR

Example 2: Functional

If you want to highlight your specific skills and achievements rather than just your work experience, a functional resume may be the right choice for you. This format focuses on your qualifications and accomplishments, rather than the jobs you’ve held. It’s best suited for those who are seeking a receptionist role in a new industry.

Sarah Thompson

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/sarahthompson

Highly skilled and personable receptionist with a strong focus on providing exceptional customer service. Proven ability to handle various administrative tasks and adapt quickly to changing priorities. Detail-oriented and organized, with excellent problem-solving and communication skills.

• Customer Service: Provide outstanding service to clients and visitors, ensuring a positive experience.
• Communication: Strong verbal and written communication skills, able to interact effectively with individuals at all levels.
• Organization: Efficiently manage administrative tasks, maintain schedules, and prioritize responsibilities.
• Multitasking: Handle multiple inquiries, phone calls, and administrative duties simultaneously.
• Problem-solving: Identify issues and find prompt resolutions, ensuring smooth operations.
• Technical Proficiency: Proficient in MS Office Suite and various office management software.
• Greeted and welcomed visitors, ensuring a positive and professional first impression.
• Managed a multi-line phone system, answered inquiries, and directed calls to the appropriate departments.
• Scheduled and confirmed appointments, meetings, and conference rooms, maintaining an organized calendar.
• Managed incoming and outgoing mail, packages, and deliveries.
• Assisted with administrative tasks, including data entry, filing, and document preparation.

Diploma in Office Administration, City Business School

Additional Skills

• Time Management
• Problem-solving
• Attention to Detail

Example 3: Combination

A combination resume is a mix between a chronological and functional resume. This format highlights both your work experience and skills. You can showcase your work history in reverse chronological order and also highlight your skills and accomplishments. Choose this format if you have a long work history, but want to showcase specific skills that apply to the receptionist role.

Michael Adams

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/michaeladams

Results-driven receptionist with 8+ years of experience in managing front desk operations. Proven track record in providing exceptional customer service, organizing administrative tasks, and maintaining a professional and welcoming environment. Skilled in appointment scheduling, phone handling, and administrative support.

Bachelor of Business Administration, University of XYZ

Example 4: No Work Experience

If you are a recent graduate or looking to change careers and have limited receptionist experience, a no work experience format may be the best option. This format focuses on your academic achievements, extracurricular activities, and any relevant volunteer work or internships.

Jessica Parker

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/jessicaparker

Detail-oriented and highly motivated recent graduate with a diploma in Office Administration. Strong organizational and communication skills, with a passion for providing exceptional customer service. Proven ability to handle administrative tasks efficiently and adapt to fast-paced environments. Seeking an opportunity to contribute to a dynamic team as a receptionist.

Office Administration Practicum, XYZ Company

• Assisted with front desk operations, including greeting visitors and answering phone calls.
• Scheduled appointments and maintained calendars using MS Outlook.
• Managed incoming and outgoing mail, ensuring timely delivery.
• Assisted with administrative tasks, such as data entry and document preparation.

Volunteer Experience

Receptionist Volunteer, Community Center

• Greeted visitors and provided information about the center’s programs and services.
• Assisted with answering phone calls and directing inquiries to the appropriate departments.
• Managed scheduling of meeting rooms and assisted with event coordination.

Example 5: With Internship Experience

For those who have completed a receptionist internship, including it on your resume can make a big difference. Highlight the skills you developed during your internship, such as answering phones, managing schedules, and greeting customers. This format showcases your experience in a structured way and can make you stand out from the competition.

Rachel Mitchell

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/rachelmitchell

Highly motivated receptionist with strong customer service skills and a passion for creating a welcoming environment. Experienced in managing front desk operations and handling administrative tasks. Completed a receptionist internship where I developed excellent communication and organizational skills in a fast-paced professional setting.

Receptionist Intern, XYZ Company

• Greeted and assisted visitors, ensuring a positive and professional first impression.

Bachelor of Business Administration, University of ABC

Example 6: With Customer Service Experience

Many receptionist roles require excellent customer service skills. If you have experience in customer service, make sure to highlight it on your resume. Include any relevant skills, such as handling complaints or managing multiple tasks at once. This format can help you showcase your customer service skills and how they apply to the receptionist role.

Jason Cooper

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/jasoncooper

Customer-oriented receptionist with a strong background in providing exceptional service. Skilled in managing front desk operations, handling inquiries, and resolving customer concerns. Proven ability to multitask and maintain a professional and friendly demeanor. Combining receptionist experience with a solid customer service background to deliver excellent support to clients and visitors.

• Greeted visitors and provided information about the company’s products and services.
• Managed incoming calls, directed inquiries to the appropriate departments, and resolved customer concerns.
• Scheduled appointments and maintained calendars for staff members.

Customer Service Representative, XYZ Corporation

• Assisted customers in-person and over the phone, providing product information and resolving issues.
• Managed customer inquiries and complaints, ensuring prompt and satisfactory resolution.
• Handled cash transactions and maintained accurate records of sales.
• Collaborated with the sales team to meet customer needs and achieve sales targets.

Diploma in Business Administration, City Business School

• Conflict Resolution
• Multitasking

Example 7: With Medical Receptionist Experience

A medical receptionist role requires specific skills and knowledge of medical terminology. If you have experience in this field, it’s important to highlight it on your resume. Make sure to include any relevant certifications or training you’ve received, such as HIPAA or medical billing. This format can help you stand out from other candidates and show your expertise in the field.

Emily Turner

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/emilyturner

Experienced receptionist with a background in medical office administration. Strong knowledge of medical terminology and exceptional organizational skills. Proven ability to provide excellent customer service in a healthcare setting. Seeking a medical receptionist role to contribute to a patient-focused environment.

Medical Receptionist, ABC Clinic

• Greeted patients and visitors, providing a warm and welcoming atmosphere.
• Managed patient appointments, ensuring accurate scheduling and maintaining calendars.
• Verified patient insurance information and collected co-payments.
• Assisted with patient inquiries and directed them to the appropriate departments.
• Maintained patient records, ensuring confidentiality and accuracy.

Front Desk Coordinator, XYZ Hospital

• Assisted with the check-in and check-out process for patients, ensuring a smooth flow.
• Scheduled surgeries and coordinated with the surgical team to ensure efficient patient care.
• Handled incoming calls, answered inquiries, and transferred calls to the appropriate departments.
• Assisted with administrative tasks, such as filing medical records and maintaining office supplies.

Diploma in Medical Office Administration, City Business School

• Medical Terminology
• Patient Intake
• HIPAA Compliance
• HIPAA Compliance Training

Example 8: With Administrative Assistant Experience

Receptionists often have administrative duties such as scheduling appointments and managing paperwork.

David Thompson

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/davidthompson

Detail-oriented receptionist with a background in administrative support. Strong organizational and communication skills with a proven ability to handle multiple tasks efficiently. Experienced in managing front desk operations, coordinating schedules, and providing excellent customer service. Combining receptionist and administrative skills to contribute to a professional and customer-focused environment.

• Greeted visitors and directed them to the appropriate departments, ensuring a positive first impression.
• Scheduled appointments and maintained calendars for multiple team members.
• Assisted with administrative tasks, including data entry, document preparation, and filing.
• Provided comprehensive administrative support to the executive team, managing calendars, scheduling appointments, and making travel arrangements.
• Coordinated meetings and conference calls, ensuring timely communication and efficient use of resources.
• Assisted with special projects and events, managing logistics and handling administrative tasks.

Bachelor of Arts in Business Administration, University of ABC

Example 9: With Administrative Assistant Experience

Receptionists often have administrative duties such as scheduling appointments and managing paperwork. If you have previous experience as an administrative assistant, highlight it on your resume. Showcase your organizational skills, attention to detail, and ability to handle multiple tasks. This format can demonstrate your proficiency in both receptionist and administrative duties, making you a strong candidate for the role.

Samantha Davis

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/samanthadavis

Experienced receptionist with a background in the legal industry. Knowledgeable in legal terminology and processes, with strong organizational and communication skills. Proven ability to manage front desk operations and provide exceptional customer service. Seeking a legal receptionist role to contribute to a professional and client-focused environment.

Legal Receptionist, ABC Law Firm

• Greeted clients and visitors, ensuring a professional and welcoming atmosphere.
• Managed incoming calls, screened and transferred inquiries, and took detailed messages.
• Scheduled appointments and maintained calendars for attorneys and staff members.
• Assisted with administrative tasks, including filing legal documents and managing office supplies.

Front Desk Coordinator, XYZ Legal Services

• Managed the reception area, ensuring efficient workflow and a positive client experience.
• Assisted with client intake, collecting necessary information and ensuring accuracy of client records.
• Coordinated with attorneys and paralegals to schedule meetings, depositions, and court appearances.
• Handled incoming and outgoing mail, including tracking and distributing important legal documents.

Bachelor of Arts in Legal Studies, University of ABC

• Legal Terminology
• Client Intake
• Document Management

Example 10: Multilingual Receptionist

In today’s diverse work environment, being multilingual can be a valuable asset for a receptionist. If you are fluent in multiple languages, include that information on your resume. Highlight your language skills, specify the languages you speak, and indicate your level of proficiency. This format can set you apart from other candidates and show your ability to communicate effectively with a diverse clientele.

Olivia Martinez

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/oliviamartinez

Highly motivated receptionist with a background in the hospitality industry. Proven ability to provide exceptional customer service and maintain a professional and welcoming atmosphere. Skilled in managing front desk operations and coordinating guest services. Seeking a receptionist role to contribute to a customer-centric environment.

Receptionist, ABC Hotel

• Welcomed guests, checked them in, and provided information about hotel amenities and services.
• Managed incoming calls, took reservations, and answered inquiries regarding room availability and rates.
• Coordinated guest services, including arranging transportation, handling luggage, and addressing special requests.
• Assisted with administrative tasks, such as guest registration, check-out, and billing.

Front Desk Agent, XYZ Resort

• Provided a personalized and welcoming experience for guests, ensuring their satisfaction and loyalty.
• Managed reservations, including booking and modifying room accommodations based on guest preferences.
• Handled guest inquiries, requests, and complaints, resolving issues in a timely and professional manner.
• Collaborated with other departments to ensure seamless guest experiences and coordinate special events.

Diploma in Hospitality Management, City Business School

• Reservation Management
• Guest Services
• Problem Resolution

Common Mistakes to Avoid

As you create your receptionist resume, keep in mind these common mistakes to avoid:

A. Typos and Grammatical Errors

Proofread your resume carefully to ensure there are no typos or grammatical errors. Such errors can harm your chances of getting hired as they indicate a lack of attention to detail.

B. Using the Wrong Format

Using an incorrect format can make your resume look unprofessional. Stick to a clean and easy-to-read format that makes your resume stand out.

C. Focusing on Duties instead of Achievements

Instead of listing your duties as a receptionist, focus on your achievements. Use quantifiable achievements and metrics to highlight your successes, such as handling a high volume of calls or managing complex schedules.

D. Lack of Keywords

Many employers nowadays use Applicant Tracking Systems (ATS) to scan resumes for keywords related to the position. Make sure you include relevant keywords to increase your chances of being selected as a potential candidate.

E. Not Customizing the Resume

Customize your resume to the job you’re applying for. Don’t submit the same generic resume to various employers. Use the job description to tailor your resume and show how you’re the best fit for the position.

Tips for Customizing Your Receptionist Resume

Customizing your receptionist resume is crucial if you want to increase your chances of getting hired. To help you with this task, consider following these tips:

A. Research the Company

Before you start working on your resume, take the time to research the company you are interested in working for. Look at their website, social media pages, and any other relevant sources to get a better understanding of their culture, values, and mission statement. This information will help you tailor your receptionist resume to match their expectations.

B. Highlight Relevant Skills

As a receptionist, you need to have excellent communication and customer service skills. However, there may be additional skills that are specific to the company or industry you are applying for. Make sure to highlight these relevant skills on your receptionist resume to show that you are a great fit for the position.

C. Include Keywords

Many companies use applicant tracking systems (ATS) to scan resumes for specific keywords. These keywords may be related to the job duties, skills, or qualifications required for the role. To increase your chances of getting past the ATS, make sure to include these keywords on your receptionist resume.

D. Emphasize Achievements

Finally, don’t forget to emphasize your achievements on your receptionist resume! While it’s important to list your job duties and responsibilities, showcasing your accomplishments can set you apart from other candidates. Use specific, quantifiable examples to demonstrate how you have positively impacted previous employers.

By following these tips for customizing your receptionist resume, you can increase your chances of getting hired. Good luck!

Receptionist Resume Checklist

If you’re looking to land a receptionist job, a well-crafted resume can make all the difference. To ensure that your resume stands out from the crowd and impresses hiring managers, follow this receptionist resume checklist:

Your header should be clear and easy to read, with your name at the top in a larger font size. Include your contact information below your name, including your phone number, email address, and physical address (optional). Make sure your header is consistent in formatting with the rest of your resume.

B. Objective

While some experts recommend including a career objective on your resume, others suggest skipping it altogether. If you do choose to include an objective, make sure it’s specific to the receptionist position you’re applying for and highlights your qualifications and skills.

C. Professional Summary

A professional summary is an alternative to the objective statement and can be more effective. This section should only be a few sentences long, highlighting your most relevant skills and experience. Be sure to include keywords from the job description to help your resume pass any Applicant Tracking Systems (ATS) that may be in use.

Under the heading “Skills,” list any relevant skills you have that match the job description of the receptionist position. This may include knowledge of software programs, excellent communication skills, customer service experience, and administrative skills.

E. Work Experience

Your work experience section should detail relevant work history in reverse chronological order. Be sure to focus on your duties and achievements that demonstrate why you’re qualified for the job. Use active verbs such as “managed,” “coordinated,” and “improved.”

F. Education

List your education and any relevant coursework, certifications, or degrees. If you have a college degree, include only the degree and the institution you attended. For high school diplomas, specify the school and completion date.

G. Formatting and Design

Your receptionist resume should be designed in a neat and clear manner, with easy-to-read fonts and simple formatting. Choose a font style that is legible and professional, such as Times New Roman, Calibri, or Arial. Use bold and italics to highlight section headings and important information. Avoid using graphics, pictures or excessive colors.

Following these seven steps of the receptionist resume checklist can help you stand out from the crowds of applicants and land a great receptionist job. Be sure to take the time to tailor your resume to each job description and highlight why you are the best candidate for the job.

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13 Receptionist Resume Examples & Writing Guide

Create a receptionist resume that gets you hired, with 13 real resume examples and a step-by-step writing guide. Learn how to effectively highlight your skills and experience to impress employers. By implementing our expert tips and using our resume samples as inspiration, you'll be well on your way to landing your next receptionist role.

A great receptionist resume can open the door to exciting job opportunities. But putting together a resume that highlights your customer service skills, administrative abilities and friendly personality isn't always easy. Where do you start? What should you include? How do you format it?

This guide breaks down the process into simple steps. It shares the most important things to focus on in your receptionist resume - like your relevant work history, key skills and strongest personality traits. It also provides 13 real-world examples of well-written receptionist resumes. Use them as inspiration and templates when creating your own.

By the end of this article, you'll know exactly how to write a receptionist resume that impresses hiring managers and lands you interviews. Plus, you'll have a collection of resume samples to reference whenever you need guidance or a creativity boost. Let's dive in and start crafting a receptionist resume that will take your job search to the next level.

Common Responsibilities Listed on Receptionist Resumes

• Greeting and welcoming visitors, clients, or customers to the organization
• Answering and directing incoming calls, emails, and inquiries
• Maintaining visitor logs and issuing visitor badges or passes
• Coordinating the scheduling and management of meetings and appointments
• Providing administrative support to the office or company staff
• Receiving, sorting, and distributing mail, packages, and other deliveries
• Maintaining office equipment and supplies inventory
• Handling and processing invoices, bills, and payments
• Updating and maintaining accurate employee and client records
• Enforcing office policies and procedures for visitors and staff
• Maintaining a professional and organized front desk area
• Assisting with coordinating travel arrangements and logistics

Resume ATS Scanner

Drop your resume file here to scan for ATS compatibility.

How to write a Resume Summary

The summary or objective section of your resume offers that critical opening impression for your prospective employers. While it’s just one minor part of an entire resume, it possesses great power. You can consider this part as a pitch about who you are, your capabilities, and how you could add value to the organization even in the position of a receptionist. Here is a simplified guideline on drafting the best summary or objective section.

Begin with a Powerful Sentence

Maintain clarity and conciseness while writing the first sentence. This should be the core of your professional identity and the most significant advantage you bring as a receptionist.

Spotlight your Skills

Recognize the skills you've acquired throughout your career as a receptionist that align with the position you're seeking at your desired company. It could be your excellent communication skills, organizational prowess, besides others, which are highly valued in a receptionist's role.

Quantify Your Experience

Using specific numbers to highlight your experience brings added credibility to your resume. Ensure that the numbers you provide paint a concise picture of your abilities. You could include the number of clients you handle each week, percentage of customer issues you've resolved, or any other metrics that testify to your effectiveness as a receptionist.

Highlight Qualifications

If you hold specific certifications or have completed training programs that align with your role as a receptionist, ensure that these cross the eye of the reader in this section. A brief mention of your qualifications could steer an opportunity to your advantage.

Express Intentions

Express your professional objectives and goals clearly. Strive to align these goals with the needs of the organization, showcasing your potential contributions in the receptionist role.

Remember, the essence of a great summary or objective lies in giving your employer a succinct snapshot of who you are professionally. While your resume’s objective might seem like a tiny detail, if done right, its potential to grab attention and inspire a deeper examination of your qualifications remains unparalleled. Keep refining your articulation skills and soon you'll be able to express the perfect pitch in just a few lines.

Strong Summaries

• Professional receptionist with over six years of experience in providing excellent customer service and administrative support in fast-paced environments. Skilled at multitasking, problem-solving, and maintaining a cordial and professional demeanor under pressure. Looking forward to bringing a wealth of experience and transferable skills to a respected and innovative company.
• Experienced receptionist known for building positive relationships with clients, colleagues, and supervisors. Adept at managing and streamlining administrative processes. Ready to apply my organizational skills and ability to handle multitasking in a high-volume firm.
• Friendly and efficient receptionist skilled in both verbal and written communication. Experience in various settings including healthcare and corporate offices. Proficient in administrative duties such as scheduling, call routing, and multi-line phone system management. Looking to leverage my strong attention to detail and dedication to serving clients in a dynamic front office role.

Why these are strong ?

These are good examples because all of them highlight key skills, experience, and the value that the receptionist can bring to the company. They provide unique perspectives on the role, one focusing on customer service, another on positive relationships and administrative processes, and the final on communication and administrative duties. Summaries in resumes should always identify the unique skill-set and experience to make them stand out to potential employers. Also, using industry-related keywords can increase their chance of passing through automated tracking systems (ATS).

Weak Summaries

• I am a receptionist. I am looking for a job.
• Worked as receptionist for 6 years in various companies. Active pidgin herder on weekends. Belt holder for martial arts fights every Friday night public square.
• Like, I just like love it when the phone rings and like, I have to answer it. It's like, so amazing, you know? And like, helping people is just the best feel ever. So like, hire me, OK?
• I'm the best receptionist around, no contest. I won't take any junk from anyone and I'm real good at organizing stuff. Yeah, that's me.
• Professional Summary: Seeking new opportunities, previously Receptionist at XYZ company.

Why these are weak ?

The above examples are bad for a number of reasons. Firstly, they all lack specific details and do not provide enough information about the previous experience, responsibilities, and skills which would be helpful to get new job. This is not useful for recruiters as they can't understand candidate's skills and expertise from such limited information. Secondly, the use of slang or informal language in a resume is deemed unprofessional. It does not reflect well on the candidate's communication skills. Thirdly, irrelevant information (interests that do not directly affect the candidate's ability to perform the job duties) misguides the employers and is usually unnecessary. Lastly, arrogance or overconfidence isn't appealing in a professional setting. Including such statements makes the summary less meaningful and seems unprofessional. It's important for a professional summary to display competence, summarize candidate's experience and skills, and tailor it to the job one is applying for in a professional manner.

Showcase your Work Experience

The importance of the Work Experience section in a resume cannot be overstated. Think of it as the heart of your resume. It is where your future employers will look first, giving them a snapshot of your abilities and career journey so far. In essence, strong presentation of your employment history can prove that you're the right person for the position you're applying to. Let's dive into understanding how you can optimize this indispensable section as a Receptionist, without necessarily using flashy language.

Keep it Relevant

Highlight only those aspects of your past experiences that align with the job you're seeking. If a past job doesn't seem to have any relevance, it's a wise step to focus on the transferable skills from that employment, such as communication skills or organizational abilities.

Employ Action Verbs

Start each statement in your experience section with a powerful action verb. This brings out a tone of proactiveness and responsibility while avoiding the passive voice. Be sure to change up your use of verbs to avoid repetition.

Use Quantifiable Achievements

Impress your potential employer with hard facts. If possible, quantify your achievements. How many phone calls did you handle? By what percentage did you reduce waiting time? This gives a solid representation of your capabilities.

Quantify your achievements and impact using concrete numbers, metrics, and percentages to demonstrate the value you brought to your previous roles.

Avoid Buzzwords

Steer clear of empty buzzwords and complex jargon that fail to clearly depict your abilities. Ensure your resume is easy to read and understand. Remember, the goal is to get your main points across effectively, not to show off a wide-ranging vocabulary.

Follow Reverse Chronological Order

Keep your most recent jobs at the beginning of your work experience section, followed by older positions. This helps employers quickly understand your current skills and responsibilities.

Format Consistently

Ensure you're consistent with punctuation, formatting, and style throughout your resume. Irregularities can confuse the reader or simply come across as carelessness on your part.

Remember - honesty and clarity are two foundational traits of an appealing work experience section. Strategically represent your past roles to emphasize the skills and experience you've amassed during your career journey. A versatile approach coupled with an appropriate representation of your duties and achievements can project you as a valuable candidate even in the absence of so-called power keywords. However, filling this section with experiences that do not relate to the intended job or showing reliability on buzzwords can distract the HR professionals and hamper your chances.

In the subsequent section, you'll find concrete examples illustrating the above-mentioned points for a clear understanding.

Strong Experiences

• Handled the responsibility of all the receptionist and clerical duties at the main entrance desk.
• Scheduled and managed appointments for executive staff members.
• Successfully dealt with different types of personalities in a professional manner.
• Provided excellent customer service over the phone and in person, to all clients, customers and employees.
• Managed multi-line telephone system and directed calls to appropriate departments.
• Organized administrative and logistical aspects of meetings and events.

These examples are good practice as they are specific, use action verbs and quantify achievements where possible. Each example indicates a sense of accomplishment and responsibility. Furthermore, they clearly highlight the key responsibilities held in the roles, such as handling clerical duties, managing appointments, dealing with a diverse range of personalities, providing customer service and managing telephone systems. These bullet points will convince potential employers that the candidate has the necessary skills and expertise for a receptionist role.

Weak Experiences

• Working as a Receptionist.
• Did Receptionist duties.
• Job title was Receptionist.

These examples are too generic, nondescript, and fail to elaborate on the specific responsibilities and accomplishments attained while working as a receptionist. They do not help potential employers understand the skill set the applicant might possess or the kind of tasks they can handle. Good resume practice would typically entail stating the specific duties carried out, achievements during the period of work, and how the individual duties contributed to the overall business performance. This provides a clearer picture of the candidate's abilities and suitability for the job.

Skills, Keywords & ATS Tips

In every resume it's crucial to highlight the right skills. For a receptionist, it is no different. Specifically, both hard and soft skills play a significant role. These skills not only show your competency, but they also give the employer a glimpse of who you are.

Understanding Hard and Soft Skills

Hard skills are abilities you learn through education or specific training. They are job-specific. In a receptionist's role, these could include knowledge of office machinery, computer literacy, or specific programs used within the firm.

Soft skills , on the other hand, are personal traits that determine how you interact with others. They can greatly impact your success in any given role. A receptionist, for example, may need effective communication, active listening, problem-solving, or multitasking skills.

The Role of Keywords and ATS

When thinking about the skills to mention on your resume, remember that words matter. Keywords can make the difference between your resume making the cut or being tossed. Why? This involves an Applicant Tracking System (ATS).

An ATS is a software that manages recruitment process. It screens resumes by scanning for certain keywords that match the skills sought by the employer. Accordingly, if your resume lacks the necessary keywords, it might be rejected, not reaching the human recruiter's hands.

Matching Skills and Moment of Truth

An effective strategy means matching your resume skills with the skills in the job description. Identify the hard and soft skills the employer is looking for, and if you possess those skills, let them shine on your resume. Be honest, though; misrepresentation can backfire.

When your resume matches the job description, it increases your chances of getting past the ATS. More than that, it also gives an indication that you understand the demands of the job. Ultimately, ensuring your resume reflects the required skills makes it more likely for you to land an interview.

Remember, your resume is a presentation of you and your skills. The more clearly and genuinely you can portray them, the better your chance of getting noticed and increases the possibility of you landing the job.

Top Hard & Soft Skills for Full Stack Developers

Hard skills.

• Customer service
• Telephone etiquette
• Appointment scheduling
• Multi-line phone systems
• Microsoft Office Suite
• Organizational skills
• Time management
• Conflict resolution
• Attention to detail
• Professionalism
• Problem-solving
• Administrative tasks
• Filing and record-keeping
• Hospitality management

Soft Skills

• Communication
• Interpersonal skills
• Adaptability
• Customer focus
• Stress management
• Positive attitude
• Flexibility
• Organization

Top Action Verbs

Use action verbs to highlight achievements and responsibilities on your resume.

• Communicated
• Coordinated
• Transferred
• Collaborated
• Prioritized
• Checked-out
• Facilitated

Education & Certifications

Adding your educational qualifications and certificates to your resume is an essential step for showcasing your skills. Start by creating an 'Education' section on your resume where you primarily list your highest degree first. Your format should include the name of your degree, the institution attended, and the graduation year. For your certificates, create a 'Certifications' section. List each certification sequentially, along with the issuing organization and date of completion. Always remember to tailor this information to fit the job requirements for maximum impact.

Some of the most important certifications for Receptionists

This certification is for receptionists working in legal offices and requires knowledge of legal terminology and procedures.

Resume FAQs for Receptionists

What is the ideal length for a receptionist resume.

The ideal length for a receptionist resume is one page. Focus on highlighting your most relevant skills, experience, and achievements within this concise format.

What format should I use for my receptionist resume?

The reverse-chronological format is the most common and recommended format for a receptionist resume. This format lists your work experience in reverse chronological order, with your most recent job first.

How can I make my receptionist resume stand out?

To make your receptionist resume stand out, emphasize your customer service skills, communication abilities, and attention to detail. Use specific examples and quantifiable achievements to showcase your qualifications.

What keywords should I include in my receptionist resume?

Some important keywords to include in a receptionist resume are: customer service, multi-tasking, communication, scheduling, data entry, phone etiquette, and any relevant software or office equipment you are proficient with.

Should I include references on my receptionist resume?

It is not necessary to include references on your resume. Instead, have a separate list of references ready to provide upon request during the interview process.

How can I highlight my receptionist skills on my resume?

Highlight your receptionist skills by including a 'Skills' section on your resume, where you can list relevant skills such as customer service, multi-tasking, communication, scheduling, and proficiency with office equipment or software.

Receptionists are the welcoming ambassadors of a company, greeting guests with a warm smile and ensuring prompt service. Their multi-tasking prowess involves juggling phone inquiries, visitor management, and basic administrative tasks. When crafting a receptionist resume, highlight your superb interpersonal skills, ability to prioritize in a fast-paced environment, and expertise in popular office suites. Showcase measurable accomplishments that exemplify your organizational talents and commitment to professionalism.

Detail-oriented and highly organized Receptionist with a passion for creating a welcoming environment for clients and colleagues. Adept at managing multiple tasks efficiently while maintaining a professional demeanor. Experienced in handling a high volume of calls, emails, and in-person inquiries with exceptional customer service skills.

• Greeted and directed visitors, maintaining a professional and friendly demeanor at all times.
• Managed a multi-line phone system, efficiently handling up to 100 calls per day.
• Coordinated meeting room schedules and prepared conference rooms for appointments.
• Maintained an organized and tidy reception area, ensuring a positive first impression for clients.
• Assisted with administrative tasks, including data entry, filing, and mail distribution.
• Provided exceptional customer service to clients and visitors, both in-person and over the phone.
• Managed the company's calendar, scheduling appointments and meetings for executives.
• Processed and distributed incoming and outgoing mail, ensuring timely delivery.
• Assisted with travel arrangements, including booking flights, hotels, and transportation.
• Maintained an accurate and up-to-date filing system for important documents.
• Welcomed patients and visitors to the medical center, providing a friendly and compassionate experience.
• Managed patient check-ins and check-outs, ensuring accurate and timely processing.
• Answered patient inquiries and directed calls to the appropriate medical staff.
• Maintained patient confidentiality and adhered to HIPAA regulations.
• Assisted with light administrative duties, such as updating patient records and preparing forms.
• Customer Service
• Multi-line Phone Systems
• Office Administration
• Mail Distribution
• Travel Arrangements
• Calendar Management
• HIPAA Compliance
• Patient Check-in/Check-out
• Google Workspace

An entry-level receptionist handles front desk duties like greeting guests, answering phones, and providing administrative support. When writing your resume: 1) Highlight customer service experience, strong communication skills, and attention to detail. 2) Emphasize multitasking abilities and proficiency with office software like MS Office. 3) Include examples that demonstrate transferable skills like organization and problem-solving. Though no direct experience is required, tailor your resume to showcase the right qualifications for this role.

Enthusiastic and detail-oriented receptionist with a passion for creating positive first impressions and ensuring smooth office operations. Skilled in managing multiple tasks, providing exceptional customer service, and maintaining a welcoming environment for clients and colleagues alike.

• Greeted and directed visitors, maintaining a friendly and professional demeanor at all times.
• Managed a multi-line phone system, efficiently handling up to 50 calls per day and routing them to the appropriate departments.
• Coordinated the scheduling of meetings and appointments for senior executives using Microsoft Outlook.
• Maintained a clean and organized reception area, ensuring a welcoming environment for clients and employees.
• Assisted with various administrative tasks, including data entry, filing, and preparing correspondence.
• Served as the first point of contact for clients and visitors, providing a warm and professional welcome.
• Managed the reception desk, handling incoming calls, emails, and mail distribution for a team of 20 employees.
• Coordinated travel arrangements for consultants, including booking flights, hotels, and rental cars.
• Maintained office supply inventory and placed orders as needed, ensuring uninterrupted operations.
• Assisted with event planning and logistics for company meetings and client presentations.
• Welcomed and directed students, faculty, and visitors at the university's student services center.
• Answered inquiries regarding campus services, events, and policies, providing accurate and timely information.
• Scheduled appointments for academic advisors and counselors using an online booking system.
• Assisted with the distribution of student ID cards and parking permits.
• Maintained a tidy and organized reception area, contributing to a positive visitor experience.
• Travel coordination
• Event planning
• Office supply management
• Visitor reception
• Professional communication
• Multi-tasking

A legal receptionist serves as the initial point of contact in a law firm, providing professional and courteous service. Their primary duties include greeting clients, managing phone lines, scheduling appointments, and ensuring the smooth operation of the front office. To craft an impressive resume for this role, highlight your exceptional communication and organizational abilities. Detail relevant experience handling confidential information with discretion. Emphasize proficiency in legal software and databases. Showcase your multitasking skills and ability to thrive in a fast-paced environment. Tailor your resume to the specific position, highlighting qualifications that align with the law firm's needs.

Highly motivated and detail-oriented legal receptionist with exceptional communication and organizational skills. Adept at managing multiple tasks in a fast-paced environment while maintaining a professional and friendly demeanor. Committed to providing excellent client service and support to legal teams.

• Managed a multi-line phone system, efficiently directing calls and messages to appropriate staff members.
• Greeted clients and visitors, maintaining a welcoming and professional front office environment.
• Scheduled appointments, meetings, and conferences for attorneys and legal staff.
• Maintained and updated client databases, ensuring accurate contact information and case details.
• Assisted with document preparation, filing, and organizing legal correspondence.
• Provided comprehensive administrative support to a team of 10 attorneys and paralegals.
• Managed calendars, scheduled meetings, and coordinated travel arrangements for legal staff.
• Processed invoices, expense reports, and maintained financial records using Quickbooks.
• Assisted with legal research and document preparation, ensuring accuracy and attention to detail.
• Maintained office supplies inventory and placed orders as needed to ensure smooth operations.
• Provided excellent customer service to clients, addressing inquiries and resolving issues.
• Processed insurance applications, renewals, and cancellations in a timely manner.
• Maintained accurate client records in the company's database.
• Collaborated with insurance agents to ensure client needs were met and policies were properly issued.
• Consistently met and exceeded monthly sales quotas through upselling and cross-selling techniques.
• Multi-line phone system management
• Client relations
• Scheduling and calendar management
• Database management
• Document preparation
• Legal correspondence
• Administrative support
• Invoicing and expense reporting
• Legal research
• Office supplies management
• Insurance policy processing
• Sales and upselling

An Office Receptionist serves as the welcoming face for an organization. Responsibilities include greeting visitors, answering calls, scheduling meetings, handling mail, and maintaining an orderly reception area. When crafting a resume, emphasize excellent customer service abilities and strong written/verbal communication skills. Highlight experience with office technology like multiline phone systems and scheduling software. Demonstrate your poise under pressure and capacity for efficient multitasking. Keep the resume concise at one page, using clear formatting to showcase your relevant qualifications.

Highly organized and personable Office Receptionist with a track record of providing exceptional administrative support and customer service. Adept at managing multiple tasks, maintaining a professional demeanor, and creating a welcoming environment for visitors and staff alike.

• Greeted and directed an average of 50 visitors per day, ensuring a positive first impression of the company
• Managed a multi-line phone system, efficiently handling up to 100 calls daily and routing them to the appropriate departments
• Maintained an organized and tidy reception area, contributing to a professional office environment
• Assisted with various administrative tasks, including data entry, filing, and preparing correspondence
• Coordinated conference room bookings and managed the office calendar, ensuring smooth operations
• Provided exceptional customer service to clients and visitors, addressing inquiries and resolving concerns promptly
• Managed incoming and outgoing mail, ensuring timely distribution and processing
• Maintained an accurate and up-to-date visitor log, enhancing office security
• Assisted with event planning and coordination for company meetings and client gatherings
• Trained new administrative staff on office procedures and reception duties
• Provided comprehensive administrative support to a team of 12 consultants
• Managed travel arrangements, including booking flights, hotels, and transportation
• Prepared and formatted reports, presentations, and correspondence
• Maintained an organized filing system for both physical and digital documents
• Assisted with onboarding new employees and coordinating orientation sessions
• Filing and Organization
• Event Planning and Coordination
• Report and Presentation Preparation
• Employee Onboarding
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Gmail, Calendar, Docs)
• Salesforce CRM
• Scheduling and Calendar Management
• Visitor Management
• Office Supply Inventory Management

A spa receptionist is responsible for creating a warm, inviting atmosphere while managing the front desk operations. Duties include greeting guests, scheduling appointments, answering inquiries, and ensuring a seamless check-in/checkout process. To create an impressive resume, tailor it to highlight your exceptional customer service skills, ability to multitask efficiently, and proficiency with scheduling software. Emphasize any relevant experience in hospitality, administrative roles, or positions requiring strong interpersonal skills. Present your qualifications clearly with a well-formatted, error-free resume that effectively showcases your fit for the role.

Experienced spa receptionist with a passion for providing exceptional customer service and creating a welcoming environment. Skilled in managing schedules, handling client inquiries, and maintaining a calm and relaxing atmosphere. Dedicated to ensuring a seamless and enjoyable experience for every guest.

• Greeted clients and managed the front desk, ensuring a warm and professional welcome.
• Coordinated appointments, managed schedules, and maintained accurate client records.
• Provided exceptional customer service, addressing client inquiries and resolving concerns.
• Collaborated with spa therapists to optimize scheduling and minimize wait times.
• Maintained a clean and organized reception area, contributing to a relaxing atmosphere.
• Welcomed guests, managed check-ins and check-outs, and handled payment transactions.
• Answered phone calls, scheduled appointments, and provided information about spa services.
• Maintained a tidy and inviting reception area, ensuring a positive first impression.
• Assisted with inventory management and restocking of retail products.
• Received consistently positive feedback from clients for friendly and attentive service.
• Shadowed experienced receptionists and learned best practices in spa operations.
• Assisted with client check-ins, appointment scheduling, and maintaining client records.
• Provided support in maintaining a clean and organized reception area.
• Helped with preparing refreshments and ensuring client comfort.
• Demonstrated a strong work ethic and a willingness to learn and grow in the spa industry.
• Appointment Scheduling
• Front Desk Operations
• Client Relations
• Phone Etiquette
• Time Management
• Conflict Resolution
• Attention to Detail
• Computer Proficiency
• POS Systems
• Inventory Management

A gym receptionist plays a vital role in creating a welcoming environment and ensuring smooth operations. Responsibilities include greeting members warmly, checking in visitors, responding to inquiries, scheduling appointments, maintaining accurate records, and providing exceptional customer service. When writing a resume for this role, highlight your strong interpersonal skills, ability to multitask, attention to detail, and proficiency with relevant software. Include any experience in customer service, administrative tasks, or the fitness industry. Showcase your organizational abilities and commitment to creating positive experiences. Use a clear, easy-to-read format to make your qualifications stand out.

Friendly and customer service-oriented professional seeking a position as a Gym Receptionist. Passionate about health and fitness with a knack for creating a welcoming atmosphere. Skilled in administrative tasks, client relations, and problem-solving.

• Greeted clients, answered phones, and managed the front desk to ensure smooth operations.
• Assisted with membership sign-ups, cancellations, and renewals, helping the gym maintain a high retention rate.
• Maintained a clean and organized reception area, creating a welcoming environment for members and guests.
• Collaborated with personal trainers and group fitness instructors to schedule appointments and classes.
• Handled cash transactions and balanced the register daily, ensuring accurate financial records.
• Provided exceptional customer service to gym members, addressing inquiries and resolving complaints.
• Processed membership payments, upgrades, and cancellations, contributing to the gym's financial success.
• Conducted gym tours for prospective members, highlighting amenities and membership benefits.
• Assisted with the organization of promotional events and member appreciation days.
• Maintained a thorough knowledge of gym policies, services, and class schedules to provide accurate information to members.
• Monitored the fitness center floor, ensuring proper use of equipment and member safety.
• Assisted members with equipment setup and exercise techniques, promoting proper form and preventing injuries.
• Maintained a clean and tidy fitness center, regularly sanitizing equipment and restocking supplies.
• Enforced gym policies and procedures, contributing to a safe and welcoming environment for all members.
• Participated in ongoing training to stay updated on fitness trends and member service best practices.
• Membership Sales
• Cash Handling
• Problem-Solving
• Multitasking
• Fitness Equipment Knowledge
• Cleaning and Maintenance
• Team Collaboration
• Event Planning
• Microsoft Office

A Dental Receptionist handles patient check-ins, appointment scheduling, and administrative tasks with excellent customer service skills. To craft an impressive resume: 1) Highlight experience in roles requiring seamless multitasking, attention to detail, and friendly communication. 2) Showcase proficiency with dental practice management software and medical terminology. 3) Emphasize your ability to maintain composure in a fast-paced environment while providing exceptional patient care. 4) Use clear formatting and concise phrasing to ensure a smooth reading experience.

Highly motivated and personable Dental Receptionist with a proven track record of delivering exceptional patient care and administrative support. Adept at managing multiple tasks in a fast-paced environment while maintaining a positive attitude and building strong relationships with patients and colleagues alike.

• Efficiently managed a high volume of patient appointments, ensuring smooth flow of the dental practice and minimizing wait times.
• Provided exceptional customer service, addressing patient concerns and inquiries with empathy and professionalism.
• Collaborated with dental staff to optimize scheduling, maximizing productivity and patient satisfaction.
• Maintained accurate and up-to-date patient records using advanced dental practice management software.
• Consistently received positive feedback from patients and colleagues for outstanding performance and dedication to patient care.
• Assisted in the daily operations of a busy dental practice, supporting both administrative and clinical tasks.
• Demonstrated excellent communication skills, educating patients on dental procedures and post-operative care instructions.
• Streamlined office processes, implementing new systems for inventory management and supply ordering.
• Trained new staff members on office procedures and dental software, fostering a collaborative and efficient work environment.
• Recognized by management for consistently going above and beyond to ensure patient comfort and satisfaction.
• Gained valuable experience in a dental office setting, learning the fundamentals of patient care and practice management.
• Demonstrated a strong aptitude for learning, quickly mastering dental terminology and procedures.
• Assisted with patient check-in and check-out, ensuring a seamless and welcoming experience for all patients.
• Provided administrative support, including answering phones, scheduling appointments, and maintaining patient records.
• Received a job offer upon completion of the internship, a testament to strong work ethic and dedication to the field.
• Patient care
• Dental terminology
• Dental practice management software
• Electronic health records
• Insurance verification
• Treatment plan presentation
• Inventory management
• HIPAA compliance
• Team collaboration

As the face of the company, a Front Desk Receptionist plays a vital role in creating a warm and inviting atmosphere. Their duties include greeting guests with a friendly demeanor, handling a high volume of phone calls with poise, and expertly managing appointment schedules. Strong communication skills, organization, and the ability to calmly juggle multiple tasks are essential. When crafting your resume, showcase any experience that highlights your customer service prowess, attention to detail, and computer proficiency. Tailor your content to the specific job requirements, using concrete examples that demonstrate your qualifications as the ultimate ambassador for the role.

Experienced and personable Front Desk Receptionist with a proven track record of delivering exceptional customer service and efficiently managing administrative tasks in fast-paced environments. Adept at handling a high volume of incoming calls, emails, and visitors while maintaining a professional and friendly demeanor. Skilled in multi-tasking, problem-solving, and fostering positive relationships with clients and colleagues.

• Greet and direct an average of 50+ visitors daily, ensuring a warm and professional first impression.
• Manage a multi-line phone system, efficiently handling and routing up to 100 calls per day.
• Maintain an organized and tidy reception area, ensuring a welcoming environment for clients and guests.
• Coordinate meeting room schedules and assist with event planning and setup.
• Implement a new visitor management system, streamlining the check-in process and enhancing security.
• Provided administrative support to a team of 10 healthcare professionals, managing calendars, appointments, and travel arrangements.
• Processed and organized patient records, ensuring accurate and timely filing.
• Assisted with the onboarding of new staff members, preparing orientation materials and facilitating training sessions.
• Managed inventory of office supplies, maintaining optimal stock levels and placing orders as needed.
• Received recognition for exceptional organization skills and attention to detail.
• Handled a high volume of inbound customer inquiries via phone and email, addressing concerns and providing solutions.
• Achieved a 95% customer satisfaction rating based on post-interaction surveys.
• Collaborated with cross-functional teams to resolve complex customer issues and improve overall service quality.
• Maintained detailed records of customer interactions, ensuring accurate documentation and follow-up.
• Participated in regular training sessions to stay updated on product offerings and industry best practices.
• Administrative Support

A veterinary receptionist warmly welcomes clients, schedules appointments, and processes payments. When crafting your resume, emphasize exceptional customer service abilities like clear communication and multitasking. Highlight experience with veterinary software and animal handling. Include relevant certifications like pet CPR. Attach a tailored cover letter showcasing your fit for the position based on your background.

Compassionate and dedicated veterinary receptionist with exceptional customer service skills and a deep love for animals. Skilled in managing appointments, maintaining medical records, and providing a welcoming environment for pets and their owners. Committed to ensuring a smooth and efficient experience for clients while supporting the veterinary team in delivering top-quality care.

• Managed a busy reception area, efficiently scheduling appointments and coordinating with veterinarians and staff to ensure smooth patient flow.
• Demonstrated excellent communication skills, providing clear and empathetic guidance to pet owners regarding treatment plans, medication, and follow-up care.
• Maintained accurate and up-to-date patient records using veterinary practice management software, ensuring compliance with medical record-keeping standards.
• Assisted in the development and implementation of a client satisfaction survey, resulting in a 15% increase in positive feedback and client retention.
• Consistently received positive feedback from clients and colleagues for providing exceptional customer service and creating a welcoming atmosphere.
• Assisted veterinarians and technicians in examining, diagnosing, and treating a wide variety of animals, demonstrating a strong understanding of veterinary procedures.
• Provided compassionate care to hospitalized pets, ensuring their comfort and monitoring their progress throughout their stay.
• Educated clients on preventive care, nutrition, and behavioral issues, promoting responsible pet ownership and building strong client relationships.
• Collaborated with the veterinary team to streamline inventory management, reducing supply costs by 10% through effective tracking and ordering processes.
• Participated in community outreach events, promoting the clinic's services and providing valuable information on pet health and wellness.
• Provided exceptional customer service in a fast-paced retail environment, assisting customers with product selection, purchases, and returns.
• Developed a deep knowledge of pet products and services, offering personalized recommendations to help customers make informed decisions.
• Managed cash transactions accurately and efficiently, maintaining a balanced cash drawer and adhering to company policies and procedures.
• Collaborated with colleagues to maintain a clean, organized, and visually appealing store environment, contributing to a positive shopping experience for customers.
• Participated in ongoing training and development opportunities, staying up-to-date on the latest pet care trends and products.
• Client communication
• Medical record management
• Veterinary practice management software
• Cash handling
• Pet care education
• Animal handling
• Veterinary terminology
• OSHA compliance
• Empathy and compassion

A hotel receptionist greets guests, handles check-ins/outs, answers inquiries, and manages reservations efficiently. To craft an impressive resume, highlight customer service experience, multitasking abilities, computer proficiency, and excellent communication skills. Emphasize your calm demeanor under pressure and keen attention to detail. Quantify achievements and provide specific examples. Ensure a concise, one-page format and thorough proofreading.

Highly experienced and customer-centric hotel receptionist with a proven track record of delivering exceptional guest experiences. Skilled in front desk operations, reservation management, and problem resolution. Multilingual and adept at fostering positive relationships with guests from diverse backgrounds.

• Oversee front desk operations, ensuring seamless check-in and check-out processes for up to 500 guests daily
• Implement and monitor guest satisfaction initiatives, resulting in a 15% increase in positive guest reviews
• Train and mentor a team of 12 front desk associates, fostering a culture of excellence and continuous improvement
• Collaborate with housekeeping and maintenance departments to ensure prompt resolution of guest requests and concerns
• Manage inventory and ordering of front desk supplies, optimizing costs and maintaining a well-stocked reception area
• Welcomed guests, processed check-ins and check-outs, and provided exceptional customer service to a high-volume property
• Managed reservation system, ensuring accurate booking details and room assignments for up to 1,500 guests per day
• Resolved guest complaints and issues promptly and professionally, maintaining a high level of guest satisfaction
• Assisted with concierge duties, providing personalized recommendations for local attractions, dining, and entertainment
• Consistently recognized as a top performer, receiving multiple Employee of the Month awards
• Provided exceptional customer service to guests, addressing inquiries, and resolving issues in a timely manner
• Assisted with front desk operations during peak periods, ensuring efficient check-in and check-out processes
• Collaborated with various departments to fulfill guest requests and enhance overall guest experience
• Maintained accurate records of guest interactions and feedback, contributing to process improvements
• Demonstrated proficiency in multiple property management systems, including Opera and Sabre
• Reservation Management
• Problem Resolution
• Guest Relations
• Multilingual (English, Spanish, French)
• Teamwork and Collaboration
• Training and Mentoring
• Property Management Systems (Opera, Sabre)
• Social Media Management

A salon receptionist is the welcoming face of the business, expertly juggling client greetings, appointment bookings, payment handling, and meticulous record-keeping. When crafting your resume, make sure to showcase your exceptional customer service skills, ability to multitask seamlessly, and proficiency with salon booking systems. Highlight your high school diploma along with any specialized coursework or training that honed your administrative and hospitality talents.

Enthusiastic and customer-oriented Salon Receptionist with a passion for creating a welcoming and organized environment. Adept at multitasking, scheduling appointments, and providing exceptional customer service to ensure client satisfaction and loyalty. Committed to supporting the salon team in delivering high-quality services and maintaining a positive atmosphere.

• Greeted clients warmly and managed a busy reception area, handling up to 50 clients per day
• Scheduled appointments, managed the salon's calendar, and efficiently coordinated with stylists to optimize their schedules
• Maintained accurate client records and updated the salon's database, ensuring smooth operations and personalized service
• Proactively communicated with clients via phone and email, confirming appointments and providing timely responses to inquiries
• Assisted in maintaining a clean and tidy reception area, contributing to the salon's professional image
• Welcomed guests and managed the front desk operations for a high-end spa, ensuring a positive first impression
• Efficiently handled appointment scheduling, guest inquiries, and payment processing using the spa's booking software
• Collaborated with the spa's therapists and aestheticians to ensure smooth transitions between appointments and minimize wait times
• Maintained a clean and organized reception area, ensuring a relaxing and inviting atmosphere for guests
• Assisted in promoting spa services and products, contributing to a 15% increase in retail sales
• Provided exceptional customer service for a leading cosmetics retailer, addressing customer inquiries and concerns
• Processed orders, returns, and exchanges, ensuring accurate documentation and timely resolution
• Maintained up-to-date knowledge of products and promotions to provide informed recommendations to customers
• Collaborated with the sales team to organize in-store events and product demonstrations, boosting customer engagement
• Consistently met and exceeded monthly sales targets, contributing to the store's overall performance
• Phone and email communication
• Point of Sale (POS) systems
• Salon booking software
• Upselling and cross-selling
• Teamwork and collaboration

Medical Receptionists are the welcoming ambassadors in healthcare settings. They expertly juggle appointment bookings, patient queries, and administrative tasks with a warm, professional demeanor. To craft a standout resume, spotlight exceptional organizational talents, top-notch people skills honed through customer interactions, and any relevant medical vocabulary expertise. Highlight applicable certifications, and showcase tech-savviness through competencies in electronic record systems and scheduling software. Quantify achievements like reduced wait times to exhibit your tangible impact.

Highly organized and empathetic medical receptionist with 6+ years of experience providing exceptional administrative support and customer service in fast-paced healthcare environments. Skilled in managing patient scheduling, maintaining electronic health records, and facilitating smooth communication between patients, physicians, and staff. Dedicated to creating a warm and welcoming atmosphere while efficiently handling administrative tasks to ensure optimal patient care and satisfaction.

• Managed scheduling for a team of 12 physicians, handling over 150 patient appointments daily
• Implemented a new electronic health record system, increasing efficiency and reducing wait times by 20%
• Trained 5 new receptionists on office procedures, patient communication, and HIPAA compliance
• Received Employee of the Month award twice for outstanding performance and patient satisfaction
• Collaborated with clinical staff to streamline patient intake process, resulting in improved workflow and reduced errors
• Greeted and checked in an average of 80 patients per day, ensuring accurate and up-to-date patient information
• Managed a multi-line phone system, efficiently handling patient inquiries, appointment requests, and prescription refills
• Assisted with insurance verification and billing tasks, contributing to timely reimbursements and reduced claim denials
• Maintained a clean and organized reception area, creating a welcoming environment for patients and visitors
• Demonstrated excellent problem-solving skills, effectively addressing patient concerns and complaints
• Provided administrative support to a team of 4 dentists and 6 dental hygienists
• Managed patient scheduling, appointment reminders, and follow-up calls, maintaining a 95% appointment retention rate
• Processed insurance claims and patient billing, ensuring accurate and timely payments
• Assisted with inventory management, ordering supplies, and maintaining relationships with vendors
• Promoted to Medical Receptionist role after demonstrating strong organizational and interpersonal skills
• Electronic Health Records (EHR)
• Patient Scheduling
• Medical Terminology
• Insurance Verification
• Billing and Coding
• Problem Solving
• Interpersonal Communication

Hospital receptionists are the welcoming face greeting patients and efficiently managing front desk operations. Their role involves scheduling appointments, data entry, triaging calls, and providing exceptional customer service. When crafting a resume, highlight experience handling multiple tasks simultaneously in a fast-paced environment. Emphasize interpersonal skills like empathy and clear communication, as well as technological proficiency. Tailor your resume to the specific responsibilities and qualifications required.

Dedicated and compassionate hospital receptionist with over 5 years of experience in providing exceptional customer service and administrative support in fast-paced healthcare environments. Adept at managing multiple tasks efficiently while maintaining a warm and welcoming demeanor. Committed to ensuring a positive patient experience and contributing to the smooth operation of the hospital.

• Greet and assist an average of 200 patients and visitors daily, providing them with accurate information and directions.
• Manage patient registration, scheduling, and insurance verification using EPIC electronic health record system.
• Coordinate with medical staff to ensure timely patient flow and minimize wait times.
• Handle high-volume phone calls, answering inquiries and transferring calls to appropriate departments.
• Train and mentor new receptionists, fostering a supportive and collaborative work environment.
• Welcomed patients and visitors, providing excellent customer service and addressing their needs.
• Maintained accurate patient records and updated demographic information in the hospital's database.
• Collaborated with various hospital departments to facilitate effective communication and patient care.
• Assisted with clerical tasks, including filing, copying, and organizing medical records.
• Received recognition for exceptional performance and dedication to patient satisfaction.
• Provided comprehensive administrative support to the hospital's management team.
• Scheduled appointments, meetings, and conferences, ensuring optimal time management.
• Prepared and distributed correspondence, reports, and presentations.
• Maintained inventory of office supplies and placed orders as needed.
• Demonstrated adaptability and quick learning in a dynamic healthcare environment.
• EPIC Electronic Health Record System
• Patient Registration

• English (UK)
• Resume Examples

Receptionist Resume Examples for 2024 (+Duties & Skills)

You can hold down a front desk, manage customer flow, and keep the business running smoothly with a smile. Prove it to the hiring manager with a perfect receptionist resume.

Why do so many receptionist resumes fall flat?

One reason.

Too many employers think a monkey can answer the phones.

They’re wrong. There’s so much more to being a receptionist.

Don’t just list the receptionist duties you’ve “handled.”

Prove you go above and beyond.

This guide will show you:

• A receptionist resume examples better than most.
• How to make a good receptionist job description for resumes.
• How to write a resume for receptionist jobs that gets interviews.
• Why you can’t just list receptionist skills and duties on your resume (and what to do instead).

Save hours of work and get a job-winning resume like this. Try our resume builder with 20+ resume templates and create your resume now.

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What users say about ResumeLab:

I had an interview yesterday and the first thing they said on the phone was: “Wow! I love your resume.” Patrick I love the variety of templates. Good job guys, keep up the good work! Dylan  My previous resume was really weak and I used to spend hours adjusting it in Word. Now, I can introduce any changes within minutes. Absolutely wonderful! George

Need a special kind of resume for receptionist jobs? See our other guides:

• Administrative Assistant Resume
• Concierge Resume
• Executive Assistant Resume
• Front Desk Resume
• Customer Service Resume
• Sales Associate Resume
• Retail Resume
• Call Center Resume
• Office Clerk Resume
• Office Assistant Resume
• Secretary Resume
• Data Entry Resume
• Hospitality Resume Examples
• Virtual Assistant Resume

Haven't found what you're looking for? Check all our  Professional Resume Examples.

Receptionist Resume Example You Can Copy and Use

Dawn Salehi

Receptionist

Personal Info

Phone: 601-750-5262

Email: [email protected]

linkedin.com/in/dawnzsalehi

twitter.com/dawnzsalehi

Receptionist with 3+ years of experience and strong skills in EHR and scheduling. Seeking to deliver efficient, friendly customer relations at Dobson-Ruff Dental Clinic. At Darrell McGehee Dental, used Kareo clinic software to process 50+ patients per day.

Experience  

Front Desk Receptionist

Darrell McGehee Dental Clinic

2017–2019

• Used Kareo clinic EHR software to schedule patient appointments, handle check-ins, track records, and manage billing with 100% accuracy.
• Greeted and registered an average of 50 patients per day with 97% positive customer review score.
• Handled 40+ daily incoming and outgoing phone calls.

Andrews Drilling Supply

2016–2017

• Answered 30+ calls per day.
• Resolved customer complaints with 95% positive feedback.
• Scheduled 3–4 client meetings per week.
• Entered phone orders into the system with 99.9% accuracy.

Team Member

Ruby Tuesday

2015–2016

• Took 10+ phone calls and phone orders per shift.
• Collaborated with 30+ employees to maintain 96% positive customer scores.
• Wrote daily shift reports with MS Office Suite.

Education  

BA, African American Studies, MVSU

2011–2015

• President, women's intramural soccer league.
• Excelled in communications coursework.
• Member, sociology club.

Additional Activities

• Teach weekly yoga classes to groups of 15+.
• Lead monthly book club with 9 regular members.
• Installed computer system in small florist shop.

Volunteer Work

Board Member, Hinds County Animal Shelter

• Coordinate rescue transports with 24 out-of-state rescues.
• Collaborate with other board members to create monthly budget.

Hard Skills:  Kareo EHR Software, Microsoft Office Suite, scheduling, data entry

Soft Skills:  Friendly, detail oriented, time management, efficiency

Now here’s how to write a receptionist resume they’ll love:

1. Start With the Best Receptionist Resume Format

Receptionists are the face of a front office. They meet, greet, and register customers, answer phones, make calls, and schedule appointments. They may also handle billing. A receptionist resume must prove you can keep track of dozens of customers efficiently and maintain a friendly attitude.

The best way to strut your stuff?

With a well-formatted resume for receptionist jobs.

Put your best foot forward with these tips:

Receptionist Resume Format

• Use the reverse-chronological resume format .
• Pick good resume fonts like Arial or Garamond in 10–12pt.
• Add white space between sections and 1-inch margins .
• Make a one-page resume . Receptionists don’t need more.
• Use these sections: Header , Objective, Experience, Education, Skills, and “Other” (Volunteer Work, Languages, etc.)

Expert Hint: Save your receptionist job resume as a PDF . PDFs look great no matter what device they’re viewed on. Check the job ad first to make sure they’re not prohibited.

2. Write a Receptionist Resume Objective or Summary

This is awkward.

The office manager won’t actually read most resumes.

I said “most” so—

Make sure she reads yours.

With the right receptionist resume objective or resume summary .

• One or two adjectives (friendly, efficient, team-player)
• Job title (Receptionist)
• Years of experience (2+, 3+)
• How you’ll help (deliver friendly customer relations)
• Best few achievements   (used Kareo to process 50+ patients per day)

See how this examples of receptionist resume handled it: 

Receptionist Resume Summary—Example

Major difference.

The first of those receptionist duties resume examples shows you’ve used the skills.

The second seems made up.

Receptionist Resume Objective—Example

Writing an entry-level resume for receptionist jobs?

Don’t worry.

Use receptionist achievements from non-receptionist jobs, like this:

Okay, so you’re new. But that entry-level receptionist resume example proves you can do the job.

Expert Hint: Putting company names in a receptionist duties resume summary or objective adds credibility. It shows you’re applying for this job in particular.

The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your resume in our resume builder now .

CREATE YOUR RESUME NOW

Nail it all with a splash of color, choose a clean font, and highlight your skills in just a few clicks. You're the perfect candidate, and we'll prove it. Use our resume builder now .

3. Write a Great Receptionist Job Description and Skills Sections

Big problem.

Too many receptionist job applicants don’t know how to show their work experience on a resume .

The good news?

You can learn it and outdo them all.

How to write a receptionist job description on your resume:

• Find the job’s needs in the receptionist job posting online.
• Take notes on the receptionist skills and duties you find.
• Recall some results you got by using those skills in past jobs.
• Put them in your resume, with numbers that show you helped your company.

These receptionist resume examples show how:

Receptionist Job Description for Resume

Job ad wants these receptionist skills: (1) EHR software (2) greet and register patients (3) handle phone calls .

• Greeted and registered in an average of 50 patients per day with 97% positive customer review score.
• Handled 40+ daily outgoing and incoming phone calls .
• Welcomed patients into the clinic.
• Handled all front-office scheduling.
• Used EHR software to handle patient check-ins.
• In charge of ordering front-office supplies.

Those are so different.

The first of those receptionist resume examples is straight from the job ad. The numbers show you’re Pam Beesly in the rough.

The second does list two of the right skills for a resume . But where are the numbers? You need to show achievement.

Writing an entry-level receptionist skills resume? Read this:

Entry-Level Receptionist Resume Job Description

Job ad wants these receptionist skills: (1) take phone calls (2) collaboration (3) MS Office

• Responsible for waiting on customers and restocking items.
• Maintain friendly attitude at all times.
• Provide efficient service to restaurant guests.

The second of those receptionist resume examples misses the point. It even uses the wrong job title (“waitress” instead of “team member.”)

The first one proves your receptionist chops.

Receptionist Resume Skills List

We all know that being a receptionist is much more than answering the phone.

Your future employer knows that's too, and that is what he'll be looking for in every receptionist resume. 

That's why we prepare a list of receptionist skills and duties that you can use as inspiration. 

The key here is not to copy/paste it. Make it truly yours and show how unique a receptionist you are. 

Receptionist Soft Skills:

• Interpersonal Skills
• Communication
• Time Management
• Friendliness
• Dependability
• Organization
• Detail-oriented
• Adaptability

Receptionist Hard Skills

• MS Office Suite
• Typing 90 WPM
• EHR Software
• Phone Systems
• Bookkeeping

Expert Hint: Check the job ad and include the skills they’re looking for. They’ll serve as your resume keywords .

4. Turn Boring Education to a Reason to Hire You

A resume for receptionist jobs doesn’t need a Master’s degree.

Your schooling should add a few front desk achievements.

These receptionist resume education section examples answer that:

Receptionist Education—Example

Notice something:

That example shows leadership, communication, and teamwork.

Expert Hint: If you graduated many years ago, you don’t need to show much in your education section. But if you’re entry-level, pack your schooling with accomplishments.

5. Build Your Receptionist Resume With Bonus Sections

Here’s a secret.

To really stand out, a receptionist resume has to go above and beyond.

Do it with “bonus” resume sections :

• Freelance Work
• Certifications
• Typing Test Results
• Conferences
• Continuing Education
• Foreign Languages
• Professional Associations like NAPR

Check these two receptionist resume examples:

Receptionist Resume—Extra Sections

• Successfully completed Practice Fusion EHR Online Training.
• Line dancing
• Huge Disney fan

That’s David vs Goliath.

The first of those receptionist resume samples is a dream come true.

The achievements show you’re one to watch.

Expert Hint: Write a receptionist cover letter. Lots of office managers won’t even glance at your resume without one. So learn how to write a cover letter and use it to show exactly why you’re perfect for this job.

Double your impact with a matching resume and cover letter combo. Use our cover letter generator and make your application documents pop out.

CREATE YOUR COVER LETTER NOW

Want to try a different look? There's 21 more. A single click will give your document a total makeover. Pick a cover letter template here .

For a receptionist resume that gets jobs:

• Use the receptionist resume template up top. It maps directly to the office manager’s needs.
• Put receptionist accomplishments in your resume objective, work history, education, and “bonus” sections to get interviewed.
• List the right receptionist skills. They’re in the job ad.
• Write a receptionist cover letter . Prove you know what the position is about by showing your best matching achievements.

Got questions on how to write a great resume for receptionist jobs? Not sure how to show receptionist on a resume? Leave a comment. We’ll be happy to reply!

About ResumeLab’s Editorial Process

At ResumeLab, quality is at the crux of our values, supporting our commitment to delivering top-notch career resources. The editorial team of career experts carefully reviews every article in accordance with editorial guidelines , ensuring the high quality and reliability of our content. We actively conduct original research, shedding light on the job market's intricacies and earning recognition from numerous influential news outlets . Our dedication to delivering expert career advice attracts millions of readers to our blog each year.

Having published over 200 career-advice articles, Tom Gerencer is a career expert who covers the whole array of job-seeking topics for people at all career stages, from interns to C-suite members. His insights, commentary, and articles reach over a million readers every month. With inside knowledge of key industry players and in-depth research, Tom helps job seekers with advice across all professions and career stages.

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Receptionist Resume Sample for 2024 [Job Description, Skills & Tips]

A receptionist does much more than welcome, greet, and direct a company’s guests or clients. 

The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others. 

As such, it’s not surprising at all if you’re stuck trying to put all that effectively on your receptionist resume. 

Fortunately, though, with the right guidance, writing an impactful receptionist resume can be easy, and we’re here to help!

Read our article to learn all you need to know about writing a receptionist resume! Here’s exactly what we’ll cover: 

• Receptionist Resume Example (Better Than 9 Out of 10 Examples)

8-Step Guide to Write Your Receptionist Resume

• 20+ In-Demand Skills to Put on Your Receptionist Resume

So let’s get to it! 

Receptionist Resume Example (to Inspire You)

Not sure where to start with your resume? Reviewing a receptionist resume example is a good start!

The resume example above does everything right, including: 

• Follows the chronological format. As the most popular format among recruiters worldwide, the chronological resume format is the way to go.
• Has a memorable resume profile. To show the recruiter they’re relevant as an applicant, the candidate has written a captivating resume summary. 
• Includes professional contact details. In addition to the must-have contact details, the receptionist resume example above also lists the applicant’s LinkedIn and Skype handles.
• Lists quantifiable achievements. The candidate has built a work experience section that focuses on achievements to stand out from other applicants. 
• Has a short education section. With plenty of work experience to show for, the receptionist resume example keeps their education section short. 
• Includes relevant skills. The candidate doesn’t list every skill under the sun, but only the ones that are relevant to the position. 
• Uses optional resume sections the right way. By adding their certificates and languages, the candidate has even better chances at standing out from the competition.
• Is based on a well-designed resume template . To avoid the hassle of building their resume from scratch, the receptionist resume example above was built using a plug-and-play template.   

Inspired by the receptionist resume example above?

Now it’s time to write yours! Below, we’ll walk you through the 8 essential steps for creating an effective receptionist resume, starting with:

#1. Choose the Right Format and Layout

When it comes to resumes, the structure is everything. 

You can be an amazing professional and you still won’t stand much chance if:

• Your resume sections are all out of order.
• Your resume is very hard to follow because of a messy structure.
• The resume looks unprofessional because you picked the wrong font . 

So, before you can start filling out the contents of your receptionist resume, you’ve got to first make sure its format and layout are just right.

When it comes to your resume format, the choice is quite easy. 

Out of the three resume formats ( chronological , functional (also known as skills-based), and combination ) you should go for the chronological resume format . It’s the most popular among recruiters everywhere in the world and successfully highlights your skills and achievements by putting your most recent work experience first. 

Here’s what it looks like: 

Now, when it comes to the layout, you’ll have to keep a few more things in mind:

• Keep your resume short. Unless you have 10+ years of experience, a 1-page resume is your best bet that recruiters will go through your entire resume. After all, they receive hundreds of applications daily—they don’t have time to read your resume if it’s the same length as a short novella. 
• Picking the right font size and style. Go for 11-12 pt font size for the body of your text and 13-14 pts for the section headers. As for the style, we recommend using a font that’s casual but professional, such as Ubuntu or Roboto. 
• Using section headers. Section headers are a good way to clearly separate your resume’s sections. 
• Saving your resume as a PDF file. Unless otherwise instructed in the job description, save your resume as a PDF . That way, you can be sure it will open as you intended it despite the device or OS that opens it. 

Or Skip Formatting and Layout Altogether By Using a Resume Template!

Imagine this:

You spend hours and hours tweaking your resume layout, only for it to look like a generic, black-and-white resume.

Not a good feeling, right?

Want to skip ahead of all the formatting hassle and jump right into filling in your contents? AND come out with a visually-appealing, short-n-snappy resume, all at the same time?

All you have to do is pick one of Novorésumé’s free, plug-and-play templates ! 

Our resume templates were made in collaboration with professional recruiters, which means they are easy to read and scan (and they’re ATS-friendly to boot!). 

And the best part? The templates look absolutely gorgeous (especially when compared to a standard black-and-white resume ): 

#2. Add More Than Your Traditional Contact Details 

The contact information section is the most straightforward part of writing a resume. 

Basically, all you have to do is list the following details:

• Professional title. 
• Phone number.
• Location (city and state/country).

Here’s how all that looks like on a receptionist resume: 

Receptionist

123-123-333

[email protected]

Scranton, PA

If you want to add some flavor to this section and you’re active on LinkedIn, you can include your profile’s URL link too. 

#3. Write a Compelling Resume Summary Summary/Objective

Put simply, your resume profile is a summary of you as a professional. 

The 2-3 sentence short paragraph goes at the top of your resume and aims to tell recruiters just enough to convince them to deep-dive into the rest of your resume.

Depending on your work experience level, you can write a resume profile as:

• A resume summary . If you are experienced in the field use a resume summary to sum up your title and years of experience, as well as your top skills and achievements.
• A resume objective . If you don’t have a lot to show for in terms of work experience, then you should go for a resume objective . To ace, it, mention any degree names or experience related to the field, the skills that you can offer the company, and your interest in working there. 

Here’s what a receptionist resume summary looks like:

Detail-oriented receptionist with 4 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish and proficient in MS Office Suite. 

And here’s a receptionist resume objective:

Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks.

#4. Make Your Work Experience Count 

Consider your work experience section as the backbone of your receptionist resume - it’s what recruiters will be checking to see whether you’ve got what it takes to excel at the job.  

To make this section count, first, make sure to format it the right way. Here’s what that involves: 

• Start with your current/most recent position and go backward in time. Keep your work entries relevant - the paper delivery job from your teens won’t help land you a receptionist job. 
• Begin each work entry with your professional title. Underneath, add the company's name and location, the period you worked there, and 3-5 of achievements and responsibilities in bullet points. 
• List fewer bullet points (1-2 for each work entry) as you go back in time. Your job from 10 years ago doesn’t need to be as comprehensively described as your last one.

After you’ve handled the formatting, you’ve got to make sure your professional experience shines through brighter than other candidates’. 

As hard as it may sound, we have some very effective tips to make that happen, including: 

• Focus on achievements over responsibilities whenever it’s possible. After all, recruiters know what the responsibilities of a receptionist are pretty well - it’s your achievements that can really help you stand out. 
• Quantify your achievements whenever you can. For example, instead of saying “handled incoming and outgoing calls effectively,” say “handled 100+ incoming and outgoing calls on a daily basis.”
• You can use the following formula to quantify your achievements : “accomplished X as measured by Y by doing Z.” 

Here’s how a well-written work achievement would look like in a receptionist resume:

• Consulted regarding a redesign of the office scheduling system, increasing accuracy by 38%.
• Achieved 95% customer satisfaction score based on feedback forms.
• Handled successfully 100+ phone calls daily with no complaints during the last 2 years.

And here’s a less convincing achievement:

• Answered questions.
• Provided good customer service.
• Made phone calls.

The first example is achievement-oriented and the recruiter reading it knows how, exactly, you excelled at your last role.

The second example, though, is not as much. The recruiter knows that you worked as a receptionist… and that’s about it. They have no idea if you excelled at the role or not.

If you do have to list responsibilities and tasks on your Receptionist resume, make sure you’re using dynamic action words and strong verbs !

#5. Include Your Education 

The next step in creating your receptionist resume is to list your educational background.

Start by following this format:

• Add your latest and highest degree first. 
• Start off with the degree name, then the institution’s name, and the dates attended. 
• Don’t add your high-school education if you hold a Bachelor’s Degree or higher. 

Here’s how the education section should look like in a receptionist resume:

BA in Communication 

Penn State University, PA

Now, if you don’t have any work experience at all, you can use your educational history to help you stand out.

In such a case, you can make this section more elaborate by mentioning:

• Academic merits and achievements
• Relevant coursework taken
• Extracurricular activities  

BA in World Literature

• Graduated Summa Cum Laude
• Graduated first of the class in Communications
• Resident Advisor for 3 years

#6. Include Industry-Related Skills

You can definitely tell a good receptionist by the skills they possess. 

And that’s exactly why the skills section is another receptionist resume must-have. 

Of course, this includes a balance between soft skills (e.g. communication skills , time-management, multi-tasking), and hard skills (e.g. Microsoft Office, Supply Management). 

Keep in mind, however, that the key here is to list the right skills and not every single skill that you possess.

Sure, knowing Adobe Illustrator is great, but it won’t help much with your job as a receptionist. 

So, first, go through our list below and include the must-have receptionist skills in your resume (the ones that you do possess, that is).

Then, go through the job ad you’re applying for and see if you missed an important skill or two. Make sure that the skills you’ve listed match the ones required for the role (as long as you actually possess them, of course).

20+ Receptionist Soft and Hard Skills to Put on a Receptionist Resume

Receptionist soft skills.

• Verbal and written communication
• Professionalism
• Customer focus
• Organization and planning
• Handling pressure and tolerating stress
• Attention to detail
• Reliability
• Multitasking
• Conflict resolution
• Problem-solving
• Prioritizing
• Time Management

Receptionist Hard Skills

• Microsoft Office (Word, Excel, Outlook)
• Administrative skills
• Supply management
• Typing skills (include WPM)
• Information management software
• Use of office equipment (fax machines, copiers, etc)
• Multi-line phone systems

#7. 5 Additional Sections to Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, you’ve got some space left (e.g. if you don’t have a lot of work experience), you can make use of these extra sections to give your receptionist resume an edge:

• Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume. 
• Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
• Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If you’re a recent graduate, volunteering experience can also show employers that you’re familiar with hard work.
• Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there. 
• Hobbies and interests . Show the recruiter who you are outside of work. Who knows, maybe it’ll help you establish rapport with your interviewer!

The thing about extra sections is that they work on two levels: if you’re lacking work experience, they can definitely help you land an entry-level job, whereas if you’re experienced in the field, they can set you apart from other applicants with similar work experience and skills. 

Here’ an example of how extra sections should look in a receptionist resume:

Examples of Extra Sections

Certifications.

• Microsoft Office Specialist - Issued by Microsoft
• Certified Business Officer - Issued by the Management and Strategy Institute

Volunteer Experience

Front Desk Assistant  Scranton Community Center 06/2010 - 10/2012

• Helped staff with daily clerical tasks and activities
• Got hands-on experience doing administrational work
• French (Fluent)
• German (Intermediate)

#8. Don’t Forget to Include a Cover Letter

Including a cover letter with your resume is an inseparable part of sending a job application.

As such, it’s safe to assume that it should be just as good as your receptionist resume. 

Keep in mind, though, that a cover letter shouldn’t just rephrase whatever you mentioned in your resume.

Rather, you should use it to:

• Summarize your most important skills, achievements, or experiences.
• Expand on any information you couldn’t talk about in detail in your receptionist resume.
• Mention what you know about the organization you’re applying for (and why you want to work there).

Here are our tips on creating a compelling receptionist cover letter:

• Tailor your cover letter to the specific job position you’re applying for. Instead of using a generic cover letter introduction, start your cover letter by introducing yourself and mentioning exactly why you want to work for that company.
• Use the body of your cover letter to talk about your skills, achievements, and qualifications in more detail. 
• Write a strong cover letter ending by including a strong call to action. 
• Make sure that your cover letter looks as compelling as your resume by using one of our cover letter templates . 
• Learn more about how to write a compelling cover letter by checking out our cover letter tips .

Not sure what a good receptionist cover letter looks like? Check out our top cover letter examples !

We hope you are feeling more confident about creating your receptionist resume and we are sure you will get hired in no time!

Related Resume Examples

• Customer Service Resume
• Event Planner Resume
• Bar and Restaurant Manager Resume
• Cashier Resume
• Waiter Resume
• Server Resume
• Barista Resume
• Bartender Resume

Key Takeaways 

Follow the steps we outlined above, and you’ll have yourself a job-winning receptionist resume in no time!

Before you leave to work on your resume, though, let’s recap the key learning points we covered above:

• Use a resume summary or objective to summarize your experiences and show the recruiter that you’re relevant for the role.
• Mention achievements over responsibilities when possible. This helps show the recruiter how you excelled in your previous role.
• Quantify your work experiences by using the XYZ formula.
• Use some of the optional resume sections to help you stand out. This includes languages, hobbies, extracurricular activities, and more.

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Receptionist Resume Examples and Templates for 2024

• Resume Examples
• Resume Text Examples

How To Write a Receptionist Resume

• Entry-Level
• Senior-Level

Receptionist Text-Only Resume Templates and Exampless

Greg Jones (123) 456-7890 [email protected] 123 Address Rd, Anywhere, USA, 12345

Recent college graduate with experience in customer service and administrative support. A fast learner who thrives on interacting with people and providing unparalleled assistance to internal employees and external guests and clients.

• Excellent written and verbal communication skills
• Expert proficiency in Microsoft Office, Microsoft Outlook, Google Suite, and Adobe Acrobat
• Professional phone etiquette
• Attention to detail
• Patient and professional under pressure

Bachelor of Arts, English Temple University, Philadelphia, PA, 2013-2017

• Academic experience in writing, critical thinking, and creative problem-solving

Job Experience

Receptionist, Temple University Financial Aid Office, Philadelphia, PA June 2017-Present

• Answer phones and direct calls to financial aid counselors or other appropriate personnel
• Oversee departmental email account, and forward inquiries to appropriate personnel
• Schedule counseling appointments for current and prospective students and families
• Open and sort incoming mail
• Provide administrative support to financial aid counselors and other personnel as needed, including data entry, filing, sending faxes, and making photocopies

Office Assistant, Temple University Admissions Office, Philadelphia, PA September 2015-May 2017

• Provided support to Admissions Office staff, including greeting prospective students, scheduling tours, mailing college marketing materials, and coordinating interviews with admissions counselors
• Answered questions from prospective students and their families via phone and email
• Transferred calls to admissions counselors and other personnel as necessary
• Processed student information, including sorting mail and entering data received into the applicant management system

Angela Martin (123) 456-7890 [email protected] 123 Address Rd, Anywhere, USA, 12345

Friendly, organized receptionist with significant experience in fast-paced healthcare environments. Committed to providing exceptional customer service and effective administrative support while embracing new challenges and skills.

Professional Experience

Receptionist, Pediatric Care Group, Pittsburgh, PA April 2016-Present

• Welcome and check in approximately 30 patients per day at pediatrician’s office
• Schedule and confirm appointments via phone and email
• Answer questions and provide assistance in person, over the phone, and through email
• Distribute forms to patients and verify that required fields are completed properly
• Collect and process patient co-pays
• Maintain digital and physical patient records
• Coordinate with local hospitals to schedule in-patient and out-patient procedures

Assistant Receptionist, Community Health Center, Pittsburgh, PA June 2013-April 2016

• Greeted and checked in approximately 40 patients per day at urban health clinic
• Scheduled and confirmed appointments via phone and email
• Maintained physical and digital confidential patient records
• Coordinated with health insurance companies to cover appointments and procedures and resolve billing issues
• Provided support to head receptionist as needed, including data entry, ordering office supplies, and maintaining the patient waiting area

Bachelor of Arts, Communication University of Pittsburgh, Pittsburgh, PA, August 2009-May 2013

• Proficient in Microsoft Office, Microsoft Outlook, Adobe Acrobat, Google Suite
• Using a multi-line phone system
• Organization and attention to detail
• Providing friendly, prompt customer service

Christine Miller (123) 456-7890 [email protected] 123 Address Rd, Anywhere, USA, 12345

Personable and professional receptionist with over a decade of experience in fast-paced, high-volume settings. Combines a commitment to superior customer service with strong verbal and written communication skills, expert knowledge of Microsoft Office, and experience with various CRMs.

Head Receptionist, KMS Hospitality Group, Philadelphia, PA September 2016 – Present

• Manage a team of three receptionists at the main office for a large restaurant and events management firm
• Utilize a multi-line phone system to answer and transfer calls to appropriate personnel
• Maintain office calendar for scheduling on- and off-site meetings and events
• File and organize vendor contracts and other legal paperwork
• Handle all incoming and outgoing mail correspondence
• Greet and assist office visitors

Receptionist, EFG Property Management, Philadelphia, PA April 2012-September 2016

• First point-of-contact for property management firm with 30+ properties throughout Philadelphia
• Answered a multi-line phone system and transferred callers quickly and accurately to appropriate departments
• Greeted office visitors and provided information and assistance as needed
• Processed rent payments and security deposits
• Filed lease paperwork and other legal documents
• Logged and tracked maintenance requests for all properties

Front Desk Agent, Ace Hotel, Philadelphia, PA June 2009-April 2012

• Assisted guests at a 300-room luxury hotel in downtown Philadelphia
• Processed reservations, check-ins, departures, and payments in accordance with company guidelines and procedures
• Provided information and assistance in person, over the phone, and via email
• Maintained daily schedule of on-site events and locations
• Handled mail, messages, guestroom messages, and faxes per company procedures
• Logged guest complaints and maintenance requests in property management system

Bachelor of Science, Tourism & Hospitality Management Temple University, Philadelphia, PA, August 2005-May 2009

• Verbal and written communication skills
• Scheduling with Microsoft Outlook and Google Calendar
• Working in fast-paced office environments
• Friendly and attentive customer service
• Physical and digital file maintenance
• Proficient in Microsoft Office, Adobe Acrobat, and Google Suite

Working as a receptionist can be a way to use your customer service skills to enhance efficiency at the office and ensure clients have a positive experience from start to finish. Find out how to tailor your receptionist resume to align with your career goals as you apply for a new position.

1. Write a dynamic profile summarizing your receptionist qualifications

When you’re applying for a receptionist position, you need to show potential employers that you have the right balance of customer service skills and technical ability to handle the front end of the business. A key place to highlight these skills is your resume’s profile section. Use this paragraph to give an overview of your career, such as years of experience, and mention any specific technical proficiencies, such as CRMs or scheduling software. Entry-level applicants can focus on professional skills and how they can help create a better client experience.

Senior-Level Profile Example

Personable and professional receptionist with over a decade of experience in fast-paced, high-volume settings. Combines a commitment to superior customer service with strong verbal and written communication skills, expert knowledge of Microsoft Office, and experience with various CRMs.

Entry-Level Profile Example

Recent college graduate with experience in customer service and administrative support, I am a fast learner who thrives on interacting with people and providing unparalleled assistance to internal employees, external guests, and clients.

2. Add your receptionist experience with compelling examples

The professional experience section of your resume gives the hiring manager an idea of your job history, previous responsibilities, and duties and whether you have the knowledge and skills to be a good fit. Use powerful action verbs to describe your duties, and try to fit in data points when possible. For example, don’t just say you answered the phone. Say that you greeted an average of 15 customers per hour and transferred their calls to the appropriate department. It can also be helpful to include any technology upgrades you were a part of or how you impacted customer satisfaction surveys.

Senior-Level Professional Experience Example

Entry-level professional experience example.

• Oversee departmental email account and forward inquiries to appropriate personnel

3. List your education and certifications relevant to receptionists

While many receptionist positions may be considered entry-level, those for larger companies or private firms in industries such as law and health care may require specific certifications or a certain education level. Highlighting any relevant coursework or certifications you have can make you a more attractive candidate. If you took business classes in college, you can point to assignments that gave you a better understanding of how office operations support the business’s larger growth goals. Receptionist certifications, software proficiencies, and other relevant credentials can show that you have a deep interest in the industry and are invested in growing your skills.

Certifications

• [Certification Name], [Awarding Organization], [Completion Year]
• Certified Professional Receptionist, International Association of Administrative Professionals, 2022
• [Degree Name]
• [School Name], [City, State Abbreviation] – [Graduation Month and Year]
• Bachelor of Science, Tourism & Hospitality Management
• Temple University, Philadelphia, PA – May 2009

4. Include a list of of your receptionist skills and proficiencies

The main function of a resume is to show that you have the professional skills and experience to succeed in the role. Hiring managers for receptionist positions are looking for specific professional and technical skills, and making sure to list these in your resume under a key skills section or work them into the professional experience section can put you at the top of the stack.

Start with any skills listed in the job description, such as Windows proficiency and experience with multi-line phone systems, and work your way down to more general ones if you have room. Here are some common proficiencies hiring managers are looking for in prospective receptionists.

How to Pick the Best Receptionist Resume Template

Starting with a resume template can make it easier to create a simple yet effective resume so you can start applying for receptionist jobs. The best templates make good use of white space, are easily skimmable, and show off your most relevant skills and accomplishments. Look for templates that make good use of bullets, bolding, and italics and are customizable so you can tailor them to each job posting.

Frequently Asked Questions: Receptionist Resume Examples and Advice

What are common action verbs for receptionist resumes -.

The professional experience section of your resume is arguably the most important, but it can also be the most daunting to write. Each bullet should start with an action verb that represents the job duty and highlights part of your skill set. If most of your positions are similar, you could find yourself running low on action verbs to describe your work. We’ve included a list of common action verbs for receptionist positions below for when you get stuck.

How do you align your resume with a job description? -

You’re likely applying to more than one receptionist job, and while you don’t need to create a brand new resume for each position, you do need to tailor your resume to each job description. Hiring managers today are busy and often have to sort through hundreds of resumes, and the competition is likely to get stronger, with little to no job growth expected for receptionist roles through 2031.

To help find the right candidate sooner, managers often use applicant tracking software (ATS). ATS scans the resumes and automatically filters them by best fit, largely on how many keywords from the job description match the resume. By ensuring that you’re tailoring your resume to the job description, you can increase the chances that you make it through the first — and hopefully last — round of cuts.

What is the best receptionist resume format? -

While the best resume format for a receptionist position varies depending on your skills and experience, a targeted resume generally works well for this job. This type of resume makes it easy to highlight the specific skills and proficiencies you have that line up with the job posting. For example, if you are already familiar with the employer’s appointment scheduling software listed in the job description, highlighting this lets them know that you won’t need extensive training to be able to start handling calls. A targeted resume can also be beneficial for entry-level applicants with transferable skills in other industries.

Finishing your resume can bring a big sigh of relief, but you’re not quite done yet. Unless the job posting says not to, including a matching cover letter is always a good idea. If you’re unsure how to start, look at these receptionist cover letter examples and templates for ideas.

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Frank Hackett

Certified Professional Resume Writer (CPRW)

Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).

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Receptionist Resume Examples and Templates

• May 27, 2024

Receptionists play a key role in any organization, as they often give the first impression about the company.

So, without saying, they should have an attractive receptionist resume. In this article, we'll provide a step-by-step guide to help you create an effective resume ! that will get you noticed.

Receptionist Resume Examples

Front desk receptionist resume example, business center receptionist resume sample.

Profile Summary: Resourceful and detail-oriented receptionist with over five years of comprehensive experience in customer service and administrative support. Proficient in multitasking, organizing, and collaborating with team members to ensure seamless business center operations. Skilled in providing exceptional communication and assistance to clients in a professional environment. Skills: Customer Service: Demonstrated proficiency in greeting and assisting visitors with professionalism and courtesy. Multitasking: Proven ability to manage multiple tasks efficiently while meeting deadlines and maintaining accuracy. Organization: Highly organized with a talent for prioritizing tasks, managing time effectively, and maintaining order in fast-paced environments. Computer Literacy: Proficient in Microsoft Office Suite, Outlook, and database management for streamlined administrative processes. Effective Communication: Strong track record of providing timely and accurate information to clients and colleagues. Professional Experience: Business Center Receptionist | Summit Plaza (Branson, MO) October 2021 - Present Provide courteous assistance to visitors, addressing inquiries promptly and professionally. Manage incoming calls, directed them appropriately, and recorded messages as necessary. Maintain updated contact databases for clients, vendors, and partners to facilitate efficient communication. Assist in event planning by coordinating catering services, venue bookings, and logistics. Contribute to social media content creation, ensuring regular updates on company activities. Receptionist | Harborview Business Center (Branson, MO) June 2019 - September 2021 Welcomed and directed visitors to appropriate departments, ensuring a positive first impression. Maintained a tidy and organized business center reception area, ensuring all visitors are properly assisted. Handled incoming calls, accurately relay messages, and provide assistance as required. Supported administrative functions including filing, photocopying, and data entry to facilitate smooth operations. Established and maintain efficient filing systems for documents and records, ensuring easy accessibility. Coordinated appointments for staff and clients, optimizing scheduling efficiency. Managed office supplies inventory and initiate orders to replenish stock as needed. Education: High School Diploma | Branson High School | June 2019

Hospital Receptionist Resume Sample

Entry-level receptionist resume example.

Summary Statement Possess exceptional customer service and communication skills. Have a proven track record of managing several tasks at once while keeping a high degree of accuracy and attention to detail. Dedicated to providing exceptional service and support. Skills Communication Skills: Maintain effective verbal and written communication with customers, visitors, and co-workers. Can provide clear and concise information while maintaining a friendly tone. Telephone Etiquette: Skilled in answering the telephone in a courteous and professional way, directing calls to the appropriate person or department, and taking accurate messages. Organization: Adept at managing multiple tasks, prioritizing projects, and meeting deadlines. Time Management: Capable of working independently while remaining focused on achieving goals in a timely manner. Computer Literacy: Possess basic computer skills to manage e-mail, schedules, and maintain records. Experienced user of Microsoft Office Suite and various software applications. Interpersonal Communication: Demonstrated ability to communicate effectively with individuals from diverse backgrounds. Multitasking: Able to answer phone calls while greeting visitors, and respond to e-mail while scheduling appointments. Problem-Solving: Proven ability to solve problems and handle conflicts. Team Player: Work well in a team environment and collaborate with other employees. Work Experience Retail Clerk | City Style Mart (Shreveport, LA ) January 2022 - Present Extend a warm welcome to customers upon their entry into the store, addressing their inquiries with a friendly demeanor. Execute cash register operations with precision and attention to detail, ensuring accurate transactions. Provide assistance to customers in locating items within the store as required, maintaining a helpful and attentive approach. Foster collaborative relationships with team members to collectively uphold high standards of customer service excellence. Waitress | Crimson Vine Bistro (Shreveport, LA ) May 2017 - December 2022 Greeted guests upon arrival with warmth and courtesy, promptly offering menus and addressing any initial inquiries. Efficiently took orders, ensured timely delivery of items, and processed payments with accuracy and attention to detail. Demonstrated adeptness in promptly and professionally resolving customer concerns or complaints to ensure a positive dining experience. Education BA in Business Administration | Louisiana State University in Shreveport (August 2022 - Present) High School Diploma | Captain Shreve High School (May 2017) Certifications Certificate in Microsoft Office | Microsoft (2020) CPR/AED Certified | American Red Cross (2020)

Use Action Words

The receptionist resume should be easy to read and follow, so you need to keep the language simple, competent, and clear.

Try to use specific words that will grab the interest of prospective employers. Use such words to describe yourself as organized, systematic, professional, reliable and customer service-focused.

Here are some more powerful phrases that can be used to create an appealing resume for the front desk:

Professional demeanor; Exceptional customer service; Time management skills; Multitasking skills; Personable attitude; Excellent communication skills; Problem-solving ability; Resourceful and reliable; Efficient administrative support; Adept in the Microsoft Office; Adaptable and detail-oriented; Proven track record of success; Proficient in data entry techniques; Skilled in written and verbal communication; Capacity to arrange tasks in order of importance; Expertise in scheduling appointments; Experienced in handling customer inquiries; Ability to handle multiple phone lines; Skillful in conflict resolution; Knowledge of office procedures and protocols.

Indicate Contact Information

When it comes to structuring a receptionist resume sections , it’s important to write down the personal and contact data in the right way. Remember that not all information should be included.

For starters, make sure you have your full name at the top of the resume . This will help employers identify you during their hiring process.

You should also write your phone number and email address so that employers can easily get in touch with you.

Finally, be sure you include the city or town where you currently live . This is especially important if the position requires travel or relocation or if the employers need to arrange any interviews with you in person.

List Experience

When writing a reception resume, it is crucial to document and organize the work experience effectively. It is recommended to list your experience in chronological order , starting with your most recent job.

Experience: Receptionist Resume Examples.

1) Receptionist at ABC Company, Surfside Beach, SC – 2020 - Present Greet and welcome guests; Answer incoming calls and direct them to the appropriate personnel; Respond to inquiries from the public or other external sources; Maintain a professional environment within the office and act as a liaison between management teams. 2) Front Desk Clerk at XYZ Corporation, Surfside Beach, SC – 2017 - 2020 Managed calls and directed them to staff members; Maintained a log of all visitors and vendors visiting the office; Processed payment for customers for goods purchased in the office store.

Highlighting this sort of experience on resumes for receptionist position demonstrates to potential recruiters that you possess the required skill set.

It also shows that you have experience working in customer service or administrative roles. Include this information when applying for a receptionist job position.

It is vital to avoid the formatting of work history in a receptionist resume. You should not mix jobs from different periods together.

Lack of organization may cause potential employers to have a difficult time understanding the job history. Also, it is important to use bullet points instead of paragraphs. They make it easier for employers to quickly review your resume.

Format Education Correctly

Education information on a front desk resume can be key in helping you to attract the attention of a future employer.

When considering what education to include, think about anything that can be suitable to the position you are applying for.

Start with the most recent educational achievement and work backward. If you have multiple certifications, note them in descending order of relevance.

For each degree or certification, specify the institution name , location , dates of attendance , and degree/certification earned . Candidates should be consistent with the formatting here so that it’s easy for potential employers to reference their academic history.

For example, let's say a receptionist has a degree in Business Administration and a qualification from an administrative support course. This education should be sorted in this order:

Bachelor of Science in Business Administration Local University, Springfield, MA; Class of 2020; GPA 3.5; Administrative Support Course; Dean's List for three consecutive semesters.

Another receptionist may have obtained a Certificate in Medical Office Administration from a technical school. The following are the educational details:

Diploma in Medical Management Technical School, Dellwood, FL; Class of 2018; Completed with Honors.

It's also important to confirm that your education information is formatted correctly. It will be difficult for HRs to read and understand if you record your degrees or certificates as one long sentence.

This could lead them to overlook your qualifications, so it's best to order everything in bullet points with the year included.

State Skills for Receptionist Resume

Remember that a resume is the first point of contact between you and employers. Include both soft and hard skills on a receptionist resume to demonstrate the abilities needed to succeed in the job.

Soft skills refer to interpersonal abilities, such as communication, and customer service.

Hard skills denote technical aptitudes, such as computer software mastery and data entry expertise.

A study by MIT Sloan School of Management found that a friendly and helpful receptionist can significantly increase customer satisfaction and loyalty.

Assembling a resume requires clearly stating the skills applicable to the job. To make the document legible, receptionist skills for resume should be organized into two separate sections.

Soft Skills for Receptionist Resume:

• Communication;
• Interpersonal Skills;
• Problem-Solving;
• Adaptability;
• Time Management;
• Customer Service;
• Organization;
• Stress Management;
• Attention to Detail;
• Multi-tasking.

Hard Skills for Receptionist Resume:

• Filing & Records Management;
• Computer Proficiency (Microsoft Office Suite);
• Scheduling & Calendar Management;
• Typing & Word Processing (50+ words per minute);
• Answering Phones & Transferring Calls;
• Cash Handling & Credit Card Processing;
• Document Preparation & Scanning;
• Medical Terminology (optional).

Think About Social Media

Resumes for receptionist position may include links to your profiles on networking sites to create trustworthiness and display personality.

According to a survey by OfficeTeam, 80% of managers consider a receptionist's appearance and professionalism as important factors in representing the company's image.

• Showcases the experience in customer service, engagement, and communication;
• Displays the receptionist's character;
• Gives potential employers an easy way to contact the worker;
• Helps employers gain a better understanding of who the applicant is.
• Could lead employers to make judgments based on the content of the account page;
• Employers may be concerned that the candidate spends too much time on the Internet;
• This can induce employers to form negative impressions if the online profile is not updated regularly.

For example, a receptionist with an Instagram account could demonstrate their ability to keep up with current front desk trends. A Twitter account could illustrate their aptitude for engaging in conversations with customers effectively.

Write a Receptionist Resume Summary

A successful resume summary for a receptionist should emphasize your key abilities. It should also be a brief summary of why you are the best person for the job.

Receptionist Resume Summary Example:

Experienced receptionist with 7+ years of experience in handling office duties such as answering phone calls, greeting visitors, managing daily schedules, and providing administrative support. Skilled in customer service and troubleshooting, with the ability to stay organized in a fast-paced environment. Knowledgeable in Microsoft Office, including Word, Excel, and PowerPoint.

Here are 3 tips on writing a receptionist resume summary:

• Focus on your most important qualifications. You should include the most relevant information about yourself that is related to the position for which you are applying.
• Keep it concise. Your resume summary should be no longer than 3-5 sentences. It should be written in an easy-to-read format so recruiters can quickly scan the information and decide if you're a good fit.
• Highlight your accomplishments. When writing a resume summary, take the time to mention any awards or achievements you've earned during your career as a receptionist.

Add Extra Information

Incorporating extra details into a reception resume is essential for several reasons. It helps to give the recruiter an idea of the candidate's skills and background, as well as their personality.

Use Resume Builder

Are you a receptionist looking for a job? Composing a receptionist's resume from scratch can be daunting. You need to ensure that all the relevant information is included and it is as appealing as possible.

You only get one chance to make a good first impression, and yours may be in the hands of the receptionist. Harvey MacKay

But don't worry - there is a solution! Ready-made receptionist resume templates are available online in our free resume builder, providing you with a straightforward tool for drafting an effective resume.

Benefits of using receptionist resume templates:

• Professional design. You'll get a stunning layout that shows off your skills.
• Accurate formatting. You won't have to worry about margins, font sizes, or any other technical details.
• Industry-specific terms. To help you land your dream job, the template will come preloaded with all the correct specified skills.
• Easy editing. You can quickly make changes and updates to reflect your current experience level.
• Career Blog. A large collection of receptionist resume examples can provide inspiration if you are unsure what to write.

Taking advantage of a resume creator is a productive way to build a polished and professional document that will capture attention. Get started today and take the first step toward launching your receptionist career!

Create your professional Resume in 10 minutes for FREE

Craft a Receptionist Cover Letter

When writing a cover letter , keep in mind that your goal is to present yourself as a skilled and organized individual. You have to show the capability of handling the day-to-day duties of the position.

Here are some suggestions to guide you on how to compose an effective cover letter:

• Research the company values. Before writing a cover letter, it's important to find out as much as you can about the company. This will help you tailor your letter to the position.
• Address letter to a manager. Try to identify who will be reviewing your application. Address your letter directly to them, using their name and job title if possible.
• Be concise and clear. The cover letter should be kept to one page, so ensure that every sentence is succinct and legible. Keep it professional, but don't be afraid to show some personality.
• Highlight skills and experience. Use examples from your past experiences that demonstrate your most relevant abilities for the job you're applying for. This could include customer service experience and knowledge of peculiar software or systems.
• Showcase why you're suitable for this job specifically. Explain your interest in the position and what makes you uniquely qualified for it. Prove that you understand what is required of a receptionist in this particular company.
• Follow up after submitting your application with a call or email if possible. It shows initiative and demonstrates that you're serious about the position. You should include your contact information at the end of your cover letter.

This way, recruiters will know how to reach you if they need more information or want to set up an interview with you right away. To create a cover letter more easily, try to use cover letter builder with AI writing assistant.

Example of a Good Cover Letter:

Dear Ms. Thompson,

I am thrilled to submit my application for the receptionist role at Stellar Solutions Inc. With over five years of dedicated experience in customer service, I am confident in my ability to excel in this position and contribute positively to your team.

Throughout my career, I have honed my skills in providing exceptional customer service both in person and over the phone. My proficiency in advanced computer systems, including Microsoft Office Suite, has enabled me to deliver accurate information efficiently, while maintaining professionalism and courtesy at all times.

I take pride in my ability to remain calm under pressure and handle challenging situations with ease, ensuring a positive experience for every customer or client interaction.

As a receptionist, I understand the importance of multitasking and managing various responsibilities, from scheduling appointments to sorting mail and restocking supplies. My strong organizational skills and efficiency in task management make me well-equipped to handle the demands of this role while delivering top-notch customer service.

I am genuinely excited about the opportunity to join Stellar Solutions Inc. and contribute to its success. I am confident that my skills and dedication align perfectly with the requirements of the receptionist position. Please refer to my attached CV for further details on my qualifications and experience.

Thank you for considering my application. I eagerly anticipate the opportunity to discuss how my skills and experience can benefit your team.

Best regards,

Alyssa Shore

The first cover letter example is good because the candidate has done their research into who should read it (addressing them by name). It is concise yet shows enthusiasm, provides evidence from previous experiences demonstrating its suitability, follows up with contact details, and finishes politely.

Example of Bad Cover Letter:

To whom it may concern:

I'm writing in response to your Receptionist ad. I think this would be a great fit for me as I'm interested in customer service & I could do a great job here!

I have 3 years of experience working with clients & have been employed by my current company since then; so I already know many of their systems & processes & would fit right into this new environment! Also, I'm organized & great at multitasking, which makes me perfect for multi-tasking like sorting mail & restocking supplies while providing quality service!

I'm very excited about this opportunity & believe that I would be an asset here. Please find attached my resume!

Thanks very much!

The second example is bad because there has been no effort put into analysis, and no evidence of why the person is a good choice.

Create your professional Cover letter in 10 minutes for FREE

Cover letter for an entry-level receptionist resume.

Dear Ms. Johnson,

I am writing to express my keen interest in the receptionist position at Blue Sky Enterprises. With a recent degree in Business Administration, I am excited to embark on my professional journey and contribute to the success of your esteemed organization.

While I may lack direct experience as a receptionist, I bring a wealth of transferable skills acquired through my academic pursuits and internships.

Throughout my studies and practical experiences, I have cultivated excellent communication and organizational abilities, essential qualities for effectively managing front desk operations. Moreover, my internships have provided me with valuable insights into the dynamics of professional environments, further enhancing my adaptability and problem-solving skills.

I am confident in my capacity to quickly grasp new concepts, thrive under pressure, and deliver exceptional customer service. I am eager to apply my skills and dedication to contribute to the seamless functioning of your office.

I am enthusiastic about the opportunity to discuss how my background and enthusiasm align with the needs of Blue Sky Enterprises. I am available at your earliest convenience for an interview and am looking forward to the possibility of joining your team.

Thank you for your time and consideration. I look forward to the opportunity to contribute to your organization's success.

Warm regards,

Emily Clark

Some hints on crafting an excellent cover letter for reception resume if you don't have any experience:

• Highlight any relevant volunteer or extracurricular activities that demonstrate your communication skills;
• Showcase any skills or abilities gained through education or other professional pursuits;
• List examples of how you go above and beyond when providing customer service;
• Emphasize your ability to multitask and stay organized;
• Focus on how you can be an asset to the company with your unique combination of skills and abilities;
• Demonstrate your enthusiasm for learning new systems and processes.

Research suggests that receptionists play a crucial role in shaping the organizational culture and creating a positive work environment.

Double-Check and Remove Errors

When submitting your receptionist resume, it is important to proofread and spellcheck your documents. Using proper grammar and words shows that you are capable of communicating professionally.

Moreover, proofreading reflects that you take the job seriously and have respect for the organization. A small mistake could lead to a bad impression or even disqualification from the competition.

Here are tips on how to proofread your receptionist resume: Read through the draft multiple times. Check for typos, spelling, and grammatical errors. Ask someone else to review it. Use a reliable spellchecker or grammar tool such as Grammarly. Print out the document and read it aloud. Double-check that everything is accurate and up to date. Make sure that the formatting is consistent throughout.

Receptionist Resume FAQs

Let's sum up.

A receptionist resume is a document that must be carefully crafted to be noticed by a potential employer.

Below are key takeaways to keep in mind when creating one:

• Describe your experience in detail and demonstrate how you can use it to benefit the company.
• Utilize job-specific terminology to highlight your qualifications.
• Showcase your skills and experience.
• Use an effective and professional resume template .
• Keep paragraphs short to fit the needed resume length .

Constructing resumes for receptionist position requires a lot of time and effort, but utilizing an online resume builder can help. This type of web application allows users to customize their resumes with professional designs and easy-to-use tools.

If you are looking for a job as a receptionist, now is the time to start crafting your resume. With our templates, you can create an effective resume in just minutes!

Alexandra Meyer

Editor-in-Chief at Resume Trick

Alexandra Meyer is the editor-in-chief of Resume Trick. She was behind the launch of Icecream Apps in 2014 and continues to oversee the high content standards of the company's projects. Alexandra has years of experience writing and editing articles about technology, software and online services, and human resources.

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Receptionist Resume: Sample and Free Template [2020]

Use these front desk receptionist resume sample bullets to create your resume and land your dream job. all of these can be accessed for free in our in-product front desk receptionist resume templates. explore them below., search front desk receptionist resume bullets for your resume:.

• Managed customer calls and inquiries
• Managed over 50 accounts, handled customer complaints and inquiries
• Managed all aspects of the office, which includes greeting customers and responding to telephone inquiries, handling complaints or directing call to the correct employee
• Managed incoming and out-bound calls for the company's main receptionist
• Managed daily operations of the receptionist desk
• Managed multiple phone line, greeted visitors and routed them to the correct department
• Managed call flow and provided accurate information to customers regarding their account status
• Performed data entry and maintained filing system for the company
• Provided information to customers regarding the store and products
• Provided excellent service to patients
• Provided all aspects of reception, customer relations
• Provided a variety of customer support to the CEO and other executives
• Assisted with the preparation of correspondence and other administrative tasks as needed
• Assisted in the preparation of correspondence and other materials for the office
• Assisted in the processing of all new hires and transfers, processed payroll for all staff members, and processed new employee orientation
• Assisted the doctor with procedures Performing injections, EKGs and vital signs
• Assisted residents with any questions they had about the property, answered phones and took orders
• Assisted all clients with their accounts and payments, processed all incoming mail
• Assisted in the daily office duties of answering multi phone system, filing patient charts
• Assisted patients with questions and requests, filing
• Assisted patients with billing and account inquiries, answered multiple line phone system and directed patients to appropriate staff
• Assisted guests with check out
• Assisted call center representatives with resolving issues regarding billing
• Assisted residents with daily needs such as showers; feeding, toileting and grooming
• Assisted students with questions and problems, answered multi phone system
• Assisted receptionists with data- entry and other office related duties
• Assisted the Director of Human Resource with administrative tasks such as answering telephones
• Assisted the Director of Human Resource with administrative tasks such as Scheduling, filing and data entry
• Assisted doctors with minor office surgeries, and assisted patients with daily needs
• Assisted residents with any and every need they had in the community, assisted with daily living tasks such
• Assisted doctors with minor office surgeries, and other general medical needs for patients
• Assisted guest with questions about the hotel and services provided
• Assisted receptionists with data input, answered multi phone lines and routed calls to the appropriate department
• Maintained daily records of patient's appointments and activities, such as visits,.
• Maintained contact with patients, insurance carriers and doctors
• Maintained a professional demeanor at times, and handled a large volume of inboundoutgoing calls
• Maintained accurate and up keep of office
• Maintained confidentiality of records, clients and vendors' records
• Maintained an accurate and timely flow of patient care, both in the office and on call
• Maintained up todate and current information on the company
• Maintained high level of professionalism and confidentiality in accordance with all HIPAA laws
• Maintained appointment calendar for the Director of Sales and Marketing
• Maintained daily records of all patient appointments and medical history
• Maintained customer database and assisted with new account setup, billing and collections
• Assist in the preparation of correspondence and other materials
• Assist residents with all aspects of daily life
• Assist residents with questions regarding there account
• Assist clients with questions regarding the company's services
• Operated phone system to answer questions and transfer callers
• Operated multiple computer programs to input, edit and distribute incoming mail
• Served as the first contact for customers and staff in a call center
• Served multiple customers, handled all incoming and out-going mail
• Developed and implemented a new computer system for the reception area
• Developed new policies and procedures for the reception area
• Developed procedures for the reception area to accommodate a large number of incoming visitors
• Developed an efficient and effective office system to increase productivity and efficiency
• Developed procedures for the reception area to accommodate a busy telephone system
• Developed the front office reception area in a modern and inviting fashion
• Developed standard procedures for the office
• Developed all new policies and procedure for the reception area, including greeting and assisting customers
• Developed and implemented a system for the department to be in compliance with the Federal Government
• Developed new policies and processes for the receptionists to ensure that all staff were fully trained and up to code
• Developed new customer relationships and expanded business by cold calls, email and mail
• Developed, implemented & monitored a comprehensive plan of service for the entire organization
• Developed procedures for the department to be able more efficient in the department and to provide a more professional environment
• Developed strong relationships with patients to ensure a smooth and pleasant experience
• Developed the front-line staff by training new hires and assigning specific responsibilities
• Developed skills in answering multi phone line, scheduling patients and appointments
• Developed rapport with patients to increase likelihood of successful patient care and repeat business
• Developed procedures for the office to be run smoothly, and trained staff on procedures
• Developed an efficient and professional filing system for the company
• Developed an excellent customer rapport with customers, and ensured that they received excellent care and service
• Developed highly empathic relationships with patients and staff, quickly mastering the role of a liaison between patients and the physician
• Developed daily schedules for the receptionist and assisted with answering multi line phone, greeted visitors and directed to proper staff member
• Developed standard operating procedure for the reception area, and trained staff on new computer systems
• Prepared reports and maintained records of client interactions, services performed and other relevant information
• Prepared client charts for upcoming meetings
• Prepared patients for examination, assisted with minor surgeries and x-rays
• Prepared a wide range of correspondence and documents
• Prepared the receptionists schedules for their appointments and also scheduled the conference calls
• Prepared welcome packets and maintained the receptionist desk calendar
• Prepared for meetings and travel, including booking air
• Created a new system for the reception area to better assist customers with their accounts
• Ordered all supplies for the front desk and assisted with all other administrative duties
• Ordered supplies for the front desk and assisted with all office procedures
• Processed payments and made changes to customer's account, including credit card and check transactions
• Processed payments and provided excellent Customer service to patients and visitors
• Processed customer payments and provided excellent service to all guests
• Processed credit card transactions and maintained a positive customer relationship
• Processed client payments and handled customer complaints, inquiries
• Processed insurance claims and payments
• Helped to maintain the front office receptionist desk by greeting visitors and answering telephone
• Helped call center customers with their account
• Helped organize and maintain the receptionist desk, which consisted of greeting and assisting customers, answering multi line phone systems and transferring to the correct department
• Helped maintain a neat and clean office environment, including answering phones and filing
• Helped coordinate and maintain the office's receptionist database, including scheduling and confirming meetings
• Helped with the receptionists schedules
• Helped answer phones for the front office
• Helped in the office with filing and answering telephone lines
• Helped the office with any issues that they might encounter, and also handled any complaints that they may encounter
• Helped the reception area with filing and other office related needs
• Helped set up meetings for the company, and also handled all incoming calls
• Helped guests with their questions and problems, handled all cash transactions
• Helped prepare and send outgoing correspondence
• Helped with the scheduling of patients, answered questions about the hospital and its policies
• Helped patients with questions about the clinic and their accounts
• Helped people with any issues or questions
• Trained new hires on the system and procedures, as they were being utilized
• Trained as a front-end cashiers
• Trained to handle incoming phone and email calls
• Conducted all new employee orientation to ensure they were up-beat about the company policies and procedures
• Conducted customer interviews and provided information on the company
• Conducted phone calls to clients regarding the availability of mail
• Conducted initial phone calls to potential clients and assisted with the hiring of new agents
• Assisting visitors with directions to the building
• Projected to become a key member of the Executive Team, responsible for all administrative functions of the organization
• Completed customer orders in a quick and accurate manner; Assisted with the processing of orders for shipping, returns and other issues
• Completed data entry and maintained the front office
• Completed multiple tasks in a fast paced, deadline oriented environment; Assisted with the preparation of documents for meetings and conferences
• Supported office staff by answering multi line phones and transferring to appropriate staff
• Supported over 200 customers daily, answering and routing incoming phone calls, filing documents and other office tasks
• Supported and maintained the office operations by processing all correspondence; maintained and ordered office supply inventory; scheduled appointments for the receptionists
• Supported multiple clients with various office tasks, answered multiple phones lines and assisted with scheduling appointments
• Supported receptionists by typing correspondence, scheduling meetings
• Responded to emails, phone inquiries and general questions regarding the company's products and services
• Responded to incoming phone inquiries and provided customer assistance to customers
• Responded to incoming telephone inquiries, providing information about the company and its policies, procedures or services
• Responded appropriately to the physical and procedural changes in patients'.
• Responded quickly and courteous to the customer needs, handled all incoming and out going calls
• Responded for the entire office and handled incoming phone inquiries, scheduled appointments and maintained the office calendar
• Responded phone, scheduled patients appointments and maintained a high-volume workload in busy call center environment
• Responded all customer calls in a timely and accurate manner
• Responded incoming phone lines to the office and directed them accordingly
• Utilized the telephone to answer inquiries and transfer call
• Utilized Quickbooks to enter and maintain data for the office
• Utilized strong communication and interpersonal abilities to assist patients with scheduling appointments, filing and faxing
• Utilized multi line switchboard to schedule and rescheduling appointments
• Utilized multiple phone systems to answer and screen telephone inquiries
• Utilized excellent communication and interpersonal abilities to assist clients with all aspects of the office
• Utilized Excel to track appointments and confirm patient's appointment, verified insurance benefits and collected co-pay
• Utilized extensive computer knowledge to provide customer support and assistance, including answering multi-lined phones, scheduling and confirming patient appointment
• Utilized various office machines, including Microsoft Word and Outlook to prepare correspondence
• Utilized Outlook to coordinate appointments and travel
• Utilized Quickbooks to maintain a daily log of the customer's transactions and payments
• Utilized strong communication, customer support and interpersonal abilities to answer customer inquiries
• Utilized my skills in a call-based setting to answer and resolve client inquiries
• Utilized company software to input and process orders for all medical supplies
• Utilized various office software and hardware to schedule, screen calls,.
• Utilized basic computer software to create and edit spread sheet
• Utilized a computer to sort and distribute mail
• Utilized computer to input patient demographics, medical insurance and billing
• Utilized a computer to record and distribute messages
• Utilized excellent customer relations to provide information and answer customer questions regarding the store and its merchandise
• Utilized company computer systems to input and process all data
• Utilized QuickBooks to maintain and update files
• Utilized company computer to create and maintain filing systems for all incoming and outgoing documents
• Utilized basic office skills to schedule appointments and answer inquiries
• Support incoming and potential customer's inquiries regarding the products and services offered by our organization
• Certified to handle incoming calls and direct them to the correct department
• Directed a staff of 10 employees and assisted with the hiring process
• Directed and coordinated the activities of receptionists in a high-pressure environment

Receptionist Resume Example

Welcoming visitors, but your resume feels like it's lingering in the waiting area? Check out this Receptionist resume example, polished with Wozber free resume builder. See how effortlessly you can coordinate your front desk finesse with job details, so your career gets the VIP treatment it deserves!

Receptionist Resume Templates

How to write a Receptionist Resume?

Welcome, budding Receptionist! Your resume is the golden ticket into your dream role. But in the sea of applicants all vying for that front desk throne, how do you ensure your resume doesn't just make it through the gatekeepers but also lands you the interview? With the precision of a careful receptionist and the help of Wozber's free resume builder , including an ATS-compliant resume format and ATS resume scanner , we'll guide you through tailoring your resume, making it a beacon for hiring managers.

Personal Details

The 'Personal Details' section is where your journey with the potential employer begins. It's more than just your contact info; it's the prelude to your professional story. Let's ensure it sings in harmony with the receptionist job you're eyeing.

1. Name as Your Headline

Think of your name as the headline of your professional story. Use a clear, professional font that says 'I mean business.' Make it stand out but keep the elegance—a larger font size can do the trick. Your name is the first thing the hiring manager will see; make it memorable.

2. The Job Title Tango

Just below your name, elegantly place the 'Receptionist' title. This not only shows that you're confident in your skills but also helps with ATS optimization, as the role you're applying for matches the job description's phrasing.

3. Your Digital and Physical Coordinates

• Phone Number: This is the bridge between you and your next role, so ensure it's correctly listed. A simple typo could mean a missed connection.
• Professional Email: Your email should be a variation of your name, without flourishes. [email protected] shows that you're serious about your professional image.

4. Local Flavor

Mention ‘Los Angeles, California' prominently if you're in the area. It reassures the employer that you're in the vicinity and ready to man the desk without the complications of relocation.

5. The Digital You

In today's world, your LinkedIn profile is akin to your professional face. Link it if it's polished and mirrors the dedication you've poured into your resume. An up-to-date profile can significantly increase your credibility.

Your 'Personal Details' section is where your professional journey at the front desk begins. It's your opportunity to ensure that from the get-go, your resume reflects the professionalism and attention to detail befitting a top-notch Receptionist. Let it be the handshake before the conversation, setting a confident, professional tone.

The 'Experience' section is where your professional narrative takes center stage. It's more than dates and duties—it's the chronicle of your journey, showcasing how you've been the heartbeat of the offices where you've served. Let's frame your story in a way that resonates perfectly with the Receptionist role.

• Greeted and welcomed over 500 guests, visitors, and employees as they arrived daily, ensuring a positive first impression of the company.
• Answered, screened, and forwarded an average of 100 incoming calls per day, consistently handling inquiries and providing accurate information.
• Successfully managed the scheduling and coordination of 50 appointments, meetings, and conference rooms monthly, optimizing office efficiency.
• Maintained the reception area, receiving praises for its tidiness and a 95% positive rating in quarterly client surveys.
• Efficiently processed over 200 pieces of incoming and outgoing mail, faxes, and other correspondence each week, ensuring timely delivery and responses.
• Provided comprehensive administrative support to a team of 15 executives, streamlining their daily activities.
• Assisted in the planning and execution of company events, resulting in a 20% increase in employee participation and positive feedback.
• Drafted and edited over 100 official company documents, presentations, and reports, ensuring consistent format and accuracy.
• Managed the company database, updating and retrieving information for over 500 clients, leading to more efficient communication and improved client satisfaction.
• Collaborated with cross‑functional departments to improve interdepartmental communications and processes, reducing email traffic by 30%.

1. Dissect the Job Ad

Dive deep into the job description. Note the responsibilities and requirements. For instance, if the job mentions 'managing scheduling and coordination of appointments,' your resume needs to replicate these words, seamlessly aligning with the role's language.

2. A Chronological Showcase

List your roles from the most recent backward. This presents a clear picture of your journey. Each position should highlight your title, the company name, and your tenure there, setting the stage for your accomplishments.

3. Narrate Your Successes

For each role, showcase your accomplishments. Use active language and phrases directly from the job description. 'Greeted and welcomed over 500 guests' doesn't just show volume; it mirrors the job's language, making your resume ATS-friendly.

4. Numbers Speak Louder

Quantifying your achievements makes them tangible. Did you manage a high volume of calls or significantly improve office efficiency? These numbers paint a vivid picture of your capabilities and success.

5. Relevance is Key

While all achievements are valid, prioritize experiences that reflect the job description's requirements. Your stint as an office ping-pong champ is fun but save it for the interview, not your resume.

Your experience section isn't just about where you've worked; it's a testament to your skills and contributions. Tailor each point to match the job's expectations, making it crystal clear why you're the perfect match for the Receptionist role. Remember, ATS optimization is crucial, so use keywords from the job description to ensure your resume speaks the right language. Let your experiences showcase not just what you've done, but how you're ready to bring those skills to your new front desk.

In the world of reception duties, your educational background lays the foundation. While not always the centerpiece, it supports your professional story, demonstrating a commitment to growth and learning. Let's tailor your education section to add another layer of polish to your resume.

1. Identify the Essentials

First, understand what the job requires in terms of education. Does it ask for a specific degree or certification? Tailor your education section to reflect these requirements, even if indirectly.

2. Clarity and Brevity

Structure this section for easy reading. Start with your highest level of education and work backward. Include the degree, the institution, and the graduation year.

3. Degree Specifics

If your degree directly relates to the role, fantastic! If not, don't fret. The fact that you have a degree demonstrates discipline and dedication—qualities every receptionist needs.

4. Relevant Courses

In certain instances, listing relevant courses can add value, especially if they align closely with the job's requirements. Did you take a course in business communications or office management? Mention it here.

5. Beyond the Books

Include academic honors, clubs, or other achievements that showcase skills relevant to the position. Leadership roles in college organizations, for example, can demonstrate your ability to manage and coordinate—key skills for any receptionist.

While your educational background might not be the star of the show for a Receptionist position, it plays a crucial supporting role. Let it underline your journey towards becoming a knowledgeable professional, ready to tackle the front desk with poise. Show that your learning journey equips you with the background needed to excel as a Receptionist.

Certificates

In the dynamic role of a Receptionist, possessing certifications can set you apart, showcasing your commitment to your craft. Let's navigate the importance of this section and how to highlight certifications that resonate with your desired role.

1. Align with Job Specs

Recall the job description's mention of 'any relevant certifications such as the Certified Receptionist Professional (CRP).' If you have it or something similar, it absolutely must be highlighted. This directly aligns with the employer's desires.

2. Quality Over Quantity

It's tempting to list every certification, but focus on those most relevant to the job at hand. This ensures the hiring manager immediately sees the value you bring without wading through unrelated achievements.

3. Dates Matter

Include the acquisition or expiration dates of your certifications, particularly for those with limited validity. This demonstrates your up-to-date expertise in your domain.

4. Continuous Improvement

The reception desk is often the hub of innovation in customer service and technology. Show your commitment to staying ahead of the curve with recent and relevant certifications.

Certificates are more than just accolades; they are testimony to your dedication and expertise. Highlighting relevant certifications in your resume can significantly bolster your application, particularly for a receptionist role where professionalism and up-to-date knowledge are crucial. Let them serve as badges of your commitment to excellence.

The 'Skills' section of your resume is like a finely tuned orchestra, each skill playing its part in harmony. For a Receptionist, this symphony combines interpersonal prowess with technical dexterity. Let's compose a skills section that resonates with precision.

1. Key Skills from the Job Description

Begin your composition by identifying the skills listed in the job description. 'Strong verbal and written English skills' and 'proficiency in using multi-line phone systems' are your lead instruments.

2. Your Personal Skill Set

Match the job description's skills with your own. If you easily multitask or have a knack for creating organized systems, list these skills. Each skill you choose should reinforce your suitability for the receptionist role.

3. Organized Presentation

Resist the urge to list every skill you've ever acquired. Instead, curate a list that represents the most relevant and impressive skills. This makes it easier for the hiring manager to see you as the ideal candidate.

Think of your skills section as a palette from which the hiring manager can envision the masterpiece you'd create at the reception desk. Each skill you list paints a stroke of your professional portrait, showing why you're not just a match, but the perfect choice for the Receptionist role. And remember, using an ATS-friendly resume format ensures that this masterpiece is seen and appreciated.

In an increasingly globalized office, being a polyglot could give you a distinctive edge. Let's dive into how showcasing your language skills can lend an international flair to your resume.

1. Job Language Requirements

Start by understanding the explicit and implicit language requirements. If the job listing emphasizes 'Strong verbal and written English skills required,' that's your cue to highlight your language proficiency.

2. Prioritize Your Languages

Lead with the languages most relevant to the job, especially if you meet the requirement of being fluent in English. Your ability to communicate effectively is paramount at the reception.

3. Showcase Additional Languages

Even if not asked for, additional languages you speak can differentiate you, especially in diverse environments. Your ability to greet and assist in another language could be the cherry on top.

4. Honesty in Proficiency

Clearly indicate your level of proficiency for each language listed. Whether it's 'Native,' 'Fluent,' 'Intermediate,' or 'Basic,' accurate representation ensures expectations are met.

5. The Bigger Picture

Consider how your language skills fit into the broader scope of the role. For a Receptionist, especially in cosmopolitan cities or multicultural companies, being multilingual can significantly enhance guest experience.

Your language skills are not just about communication; they're a bridge to understanding, capable of transforming a standard greeting into a personalized welcome. In a role where first impressions are pivotal, flaunting your linguistic prowess can set you apart as a Receptionist who's not just competent, but uniquely equipped for a global workspace.

The 'Summary' section of your resume is your professional headline, the compelling lead-in to the detailed narrative that follows. It's your chance to capture the essence of your qualifications and readiness for the Receptionist role in just a few powerful sentences.

1. Absorb the Job Essence

Immerse yourself in the job description to grasp what's truly sought after. Your summary should echo the core requisites of the role, tailored compactly to reflect your fit.

2. Introduction with Impact

Begin with a succinct statement about your professional identity. ‘Receptionist with over 5 years of experience' not only presents your role but also your journey's depth.

3. Highlight Major Wins and Skills

Mention several key skills and any standout achievements directly related to the job description. Your ability to handle a high volume of calls while maintaining a tidy reception speaks volumes.

4. The Art of Brevity

Aim for a concise, impactful summary that invites the reader to dive deeper into your resume. Three to five sentences should encapsulate the essence of your professional tale, enticing the hiring manager to explore further.

Your summary is your elevator pitch, the spotlight moment before the curtain rises on the rest of your resume. It's where you affirm, with certainty, why you are not just a candidate for the Receptionist role but the candidate. Craft it with intent, and let it resonate with the confidence and professionalism you're ready to bring to the front desk.

Embarking on Your Receptionist Journey

You've now navigated through each essential element of carving out an ATS-compliant resume tailored for a Receptionist role. Remember, your resume is more than a document—it's a narrative of your professional prowess. Use Wozber's free resume builder , including the ATS-friendly resume template and ATS resume scanner , as your co-pilot in this journey.

Your ambition, paired with this guided expertise, is set to open not just the front doors of your next workplace but the gateways to new career heights. Dive in, craft your story, and prepare to welcome a world of opportunities.

• A minimum of 2 years' experience in a receptionist or administrative support role.
• Proficiency in using multi-line phone systems and general office equipment.
• Demonstrated exceptional interpersonal and communication skills, both written and verbal.
• Strong attention to detail and organizational abilities, with the capacity to handle multiple tasks simultaneously.
• Possession of any relevant certifications such as the Certified Receptionist Professional (CRP) is a plus.
• Strong verbal and written English skills required.
• Must be located in Los Angeles, California.
• Greet and welcome guests, visitors, and employees as they arrive at the office.
• Answer, screen, and forward incoming calls, taking messages when necessary.
• Manage the scheduling and coordination of appointments, meetings, and conference rooms.
• Maintain the reception area in a tidy, professional, and presentable manner.
• Receive and process incoming and outgoing mail, faxes, and other correspondence.

Other Office and Administration Resume Examples

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Best Receptionist Resume Examples For 2024 (Template & Guide)

Receptionists help organizations run smoothly by answering phones, greeting visitors, and maintaining an organized and orderly office environment.

If you are looking for your next receptionist role, you need a professional resume that gets attention! To get started, check out our resume examples, templates, and expert resume-writing advice for receptionists.

Table of contents

Receptionist Resumes: Overview

Receptionist resume: choose a format, how to write a receptionist resume, 8 tips for writing a receptionist resume, view similar resumes, key takeaways, more resume examples.

As a receptionist, you are the heartbeat of any organization. Managing calls, welcoming visitors, and keeping things organized are just some of your essential responsibilities.

Receptionists work in a wide range of organizations, including:

• Corporate Offices
• Medical Clinics
• Hospitality Venues
• Educational Institutions
• Non-Profit Organizations

To succeed as a receptionist, you need exceptional organizational skills, stellar communication, and a friendly demeanor.

Ready to create an impressive resume to elevate your career? Explore our resume examples and downloadable templates for inspiration.

Our examples and guides will help you build a resume that opens doors.

Writing a winning resume for a receptionist starts with choosing the best template and format to showcase your qualifications. Choose a format that helps you stand out and impress potential employers.

There are three format options for a receptionist resume: chronological, functional or combination. Let’s look at the benefits and drawbacks of each format to help you decide.

Chronological Resumes for Receptionists

A chronological resume is the most traditional format. It provides a detailed work history in chronological order to showcase your work experience and career accomplishments.

Chronological resumes are an excellent choice for an experienced receptionist. They allow you to detail your years of experience, skills, and achievements.

To create a chronological resume, you list your previous jobs, beginning with your most recent position and working backward. Then, in bulleted sentences beneath each job entry, you will describe your most relevant job duties, skills gained and achievements in each role.

Potential employers will be instantly familiar with this resume format, and it is highly compatible with applicant tracking systems (ATS) , making it a common choice for a receptionist resume.

However, if you lack relevant experience or have a gap in employment, a chronological resume can draw attention to those details.

Functional Resumes for Receptionists

A functional resume takes a different approach by showcasing your most relevant strengths and transferable skills rather than a timeline of your work experience. This format is particularly beneficial for a receptionist new to the career or with a non-linear career path.

For example, a recent graduate may use a functional resume to emphasize their abilities and knowledge instead of their job history.

However, most employers prefer receiving a detailed work history, and functional resumes are not as ATS-friendly as a chronological format. That doesn’t mean a functional resume can’t work well for you, but it is good to understand its limitations.

Combination Resumes for Receptionists

As the name suggests, a combination resume blends elements of chronological and functional formats. This format places an equal emphasis on your skills and experience.

For example, to create a combination resume, you would place your skills section at the top of your resume, followed by a detailed work history. This makes it a good choice for someone with limited relevant experience who wants to showcase their transferable skills and abilities.

This format lets you spotlight your accomplishments and proficiency in key areas, offering a comprehensive picture of your qualifications. However, this format may result in a longer resume, potentially losing the attention of time-strapped hiring managers.

Choosing a Resume Format

When crafting your receptionist resume, choosing the right format is a critical first step. When in doubt, a chronological format is the most recommended resume format. It is ATS-friendly and easily customizable.

Suppose you are concerned about a lack of experience. In that case, there are ways to tailor a chronological format to emphasize your most relevant skills and abilities, regardless of your previous job titles.

Use the bulleted sentences below each job entry to showcase skills that apply to the receptionist position you are applying to. Read the job description carefully, and think about how your previous jobs required similar skills or abilities.

For example, if you worked in customer service, describe how you greeted customers and helped them find what they were looking for. As a receptionist, you will greet customers or clients and guide them through the office, utilizing the same people skills needed in a customer service position.

Once you choose a resume format, you can write your resume content. There are five essential sections to include in a receptionist resume:

• Contact information
• Resume Summary or Objective Statement
• Work HIstory

Each of these sections is vital to making a great first impression and landing a job interview. Let’s explore how to write each section to showcase your best qualities!

Contact Information

First, you will provide your contact information at the top of your resume. Include your full name, city and state, phone number, and professional email address.

You can also include a LinkedIn profile if you like. Just be sure that your profile picture and information are updated and professional in appearance.

Your contact information should be accurate and easy to read. After all, employers can’t schedule an interview if they can’t contact you!

Depending on your resume template, you can format your contact information in various ways. Still, it will look something like this:

Jane Smith Los Angeles, CA 555-555-5555 [email protected]

Summary or Objective

Next, you will write a brief introduction to your resume using either a resume summary or an objective statement.

A resume summary briefly overviews your most relevant qualifications and experience level. It is the best choice for an experienced receptionist because it will allow you to highlight your fit for the position.

A resume summary for a receptionist may look like this:

“Efficient and personable receptionist with 5+ years of experience in corporate settings. Proven track record of managing high call volumes and providing exceptional customer service.”

However, an aspiring receptionist without relevant experience should opt for an objective statement to express their enthusiasm for the job and personal qualities that make them a great fit for the role.

For example, an objective statement for a receptionist’s resume might say:

“Energetic and highly organized intern committed to providing exceptional customer service and administrative support. Seeking a receptionist position with a dynamic company to further develop my office administration skills.”

Whether you choose an objective or a summary– tailor this section to each specific position you apply to. Using keywords from the job description can help applicant tracking systems find your resume.

Work History

Next, you will provide a detailed work history. This section is the heart of your resume and provides a comprehensive picture of your experience and achievements.

List your previous jobs in reverse chronological order, starting with your most recent position. Each job entry should include:

• Employer name
• Employer’s location (City and State)
• Dates of employment

Then, under each job, write at least three bulleted sentences to describe your responsibilities and accomplishments in each role.

To make this section more compelling to the reader, use strong action verbs like organized, streamlined, coordinated and improved. Action verbs will grab the attention of hiring managers and demonstrate your ability to communicate.

For example, “Organized and stored physical and digital files to improve efficiency throughout the department.”

Also, use numbers and percentages to demonstrate the impact of your previous work. Using data to validate your accomplishments will make a strong impression on hiring managers.

For example, instead of saying, “Scheduled appointments and meetings for the executive team,” you can say, “Scheduled over 20 appointments each week and 24 bi-monthly meetings each year for the executive team.”

Remember to tailor your work history section to demonstrate your fit for the job you are applying to. Focus on experience relevant to the specific job’s requirements to show employers that you have done your research and are genuinely interested in working for them.

For example, if the job posting lists responsibilities like data entry, answering phones and greeting customers, highlight instances where you performed those duties in a previous job.

With all of that under consideration, here’s an example of what the work history section of a receptionist resume may look like:

Front Desk Receptionist Dynamic Tech Solutions Austin, TX June 2020 – Present

• Streamlined the appointment booking process, implementing a new online scheduling system that reduced customer wait times by 30% and increased overall satisfaction ratings.
• Managed over 50 daily incoming calls, efficiently routing them to the appropriate departments, which significantly improved call response time by 20%.
• Developed and maintained a digital filing system for client records, leading to a 25% improvement in retrieval times and contributing to better data management practices.
• Organized and coordinated over 100 business meetings annually, including logistics for video conferencing, which enhanced the executive team’s productivity and collaboration efforts.
• Implemented a customer feedback system that led to a 15% increase in positive feedback on reception services, highlighting an improved visitor experience.
• Assisted with data entry tasks, accurately processing over 200 entries per week, which supported the accounting and HR departments in maintaining up-to-date records.

Next, you will create a dedicated skills section to show potential employers you are qualified for the job.

As a receptionist, you will need hard skills like data entry and knowledge of standard office equipment.

However, you also need soft skills like collaboration and communication to work well with others.

Although you should tailor the skills section on your receptionist resume, here are the top five hard and soft skills for a receptionist resume to help you get started!

Top 5 Hard Skills for Receptionist Resumes

• Telephone Etiquette: Mastering impeccable telephone etiquette is crucial for a receptionist. Your ability to handle high call volumes with professionalism reflects directly on the organization’s image. Clear communication and courteous interactions over the phone contribute to a positive first impression for clients and visitors.
• Microsoft Office Suite: Proficiency in the Microsoft Office Suite is an essential computer skill for effective document management and correspondence. Receptionists often handle various administrative tasks, including creating and editing documents, managing emails, and organizing schedules. A mastery of these technical tools enhances overall efficiency in daily operations.
• Appointment Scheduling: Receptionists are often responsible for coordinating appointments and managing schedules. A skillful approach to appointment scheduling ensures that the organization operates smoothly, appointments are correctly managed, and clients’ needs are met promptly. It reflects on your organizational abilities and contributes to a streamlined workflow.
• Multitasking: Receptionists navigate diverse tasks simultaneously, making multitasking an essential skill. Juggling phone calls, greeting visitors, and handling administrative duties require the ability to prioritize and manage time effectively. This skill contributes to maintaining order in a fast-paced environment and meeting multiple demands efficiently.
• Customer Service: Exceptional customer service skills are at the core of a receptionist’s role. Engaging with clients and visitors with a friendly and helpful demeanor creates a positive atmosphere. Your ability to provide excellent customer service contributes to client satisfaction, loyalty, and the overall positive reputation of the organization.

Top 5 Soft Skills for Receptionist Resumes

• Communication: Clear and effective communication is fundamental for receptionists. Excellent verbal and written communication ensures smooth interactions with clients, colleagues, and superiors. It fosters a positive workplace atmosphere and enhances the overall professional image of the organization.
• Organization: Receptionists serve as the organizational hub of an office. Strong organizational skills contribute to maintaining a tidy and efficient workspace, managing appointments seamlessly, and ensuring information is readily accessible. This skill is indispensable for creating a well-structured and efficient work environment.
• Adaptability: Receptionists encounter a variety of tasks and situations daily. The ability to adapt to changing priorities, handle unexpected challenges, and thrive in dynamic environments is crucial. Adaptability ensures you can handle diverse responsibilities, contributing to the overall flexibility of the organization.
• Time Management: Efficiently managing time is essential for a receptionist. Prioritizing tasks, meeting deadlines, and coordinating schedules requires effective time management. This skill contributes to the smooth functioning of daily operations, minimizing delays and ensuring that all customers are served promptly.
• Problem Solving: Receptionists often encounter unexpected challenges that require quick thinking and problem-solving abilities. Being adept at finding solutions, resolving issues, and making sound decisions contributes to the organization’s overall effectiveness.

You can format your skill section in various ways; however, it will typically look something like this:

• Organization and file management
• Multi-line telephone systems
• Microsoft Office Suite and Google Workspace applications
• Verbal and written communication
• Attention to detail
• Customer/client relationship management

Crafting a receptionist resume highlighting your unique skills is the key to success. Once again, you should tailor this section to each job application to emphasize the skills mentioned in the job description.

Next, you will provide your educational background. List your highest level of education, including the degree, name and location of the institution, and your graduation date.

For example, your education section may look like this:

Bachelor of Arts in Business Administration – 05/2016 XYZ University – Burbank, CA

Additional Sections

Once you have completed the five most essential sections of your resume, if space allows, consider including additional sections to enhance your profile.

You can create additional sections to highlight your other unique qualifications such as:

• Certifications
• Volunteer Experience
• Professional Associations

For example, including a dedicated section for any professional certifications you have earned can validate your skills and boost your credibility. We have compiled a list of some of the most popular certifications for a receptionist:

Top Certifications for Receptionists

• Certified Administrative Professional (CAP): Demonstrates proficiency in administrative roles.
• Customer Service Certifications: Various online and in-person customer service training programs will certify your commitment to providing exceptional service.
• Microsoft Office Specialist (MOS): Obtaining this certification validates your expertise in office software.
• Professional Receptionist Certification: The National Association of Professional Receptionists offers certifications for receptionists with at least five years of experience as a receptionist, switchboard operator, information clerk, secretary, administrative assistant or greeter.

Tailor Your Resume: Customize your resume for each job application. Analyze the requirements of the receptionist role you’re applying for, adjusting key details like skills, experiences, and achievements to match the employer’s needs.

Highlight Communication Skills: Elevate your receptionist resume by emphasizing your adept communication skills—detail instances where you effectively communicated with clients, colleagues, and superiors. Illustrate your ability to convey information professionally, fostering positive interactions within the workplace.

Emphasize Organizational Skills: Showcase your organizational prowess by including instances where you successfully managed multiple tasks simultaneously. Provide tangible examples of how you maintained an orderly workspace, coordinated schedules, and ensured seamless operations, underscoring your commitment to organizational excellence.

Quantify Achievements: Make your accomplishments shine by including numbers and percentages. Use numbers to describe experience managing call volumes, coordinating events, or improving efficiency. Numbers provide a clear picture of your impact, validating your capabilities as a highly effective receptionist.

Use Keywords: Make your resume more ATS-friendly by incorporating industry-specific keywords. Tailor your language to align with the job description to help your resume pass through Applicant Tracking Systems (ATS) scans and catch the attention of prospective employers.

Keep It Concise: Capture the attention of potential employers with a concise, one-page resume. Focus on your most relevant experiences and accomplishments. A brief and focused resume helps employers quickly grasp your qualifications, making a lasting impression in a time-efficient manner.

Use Action Verbs: Engage the reader by starting each bullet point with strong action verbs. Action verbs energize your accomplishments and convey confidence.

Proofread Carefully: Thoroughly proofread your resume to eliminate any typos, grammatical errors, or formatting inconsistencies. A flawless document showcases attention to detail and professionalism, ensuring your receptionist resume impresses employers.

Helping Job Seekers Like You

Administrative Resume Examples (7)

• Office Manager Resume
• Office Assistant Resume
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• Choosing the right format for your experience level is the first step to creating an impressive resume for a receptionist.
• The five essential sections of a resume include contact information, summary or objective, work history, skills, and education.
• Certifications and additional sections can enhance your resume, showcasing your unique qualifications.
• Tailoring your resume to each job application will improve your chances of passing initial scans by applicant tracking systems.
• Use action verbs to engage the reader and convey confidence.

Resume Examples (6)

• Accounting Resume
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• Sales Resume
• Real Estate Resume
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What is the ideal length for a receptionist's resume?

How can i stand out as a receptionist with no experience, how can i make my receptionist resume ats-friendly, should i include volunteer experience on my receptionist resume.

• Lian, T., & Zuke, J. 18 résumé writing tips to help you stand out. The Wall Street Journal. May 2021.
• Wasserman, C., & Weinstein, L. B. What makes a great resume? Harvard Business Review. July 2023.

Conor is a Certified Professional Resume Writer (CPRW) for Hloom.com. He has over four years of professional writing experience as well as experience in professional development training. As a member of the Professional Association of Resume Writers & Career Coaches (PARWCC) Conor has written on career development topics ranging from resume and cover letter best practices, employer/employee communication, job seeking help, and more. He received his degree in Music Industry at Northeastern University and plays guitar in his free time.

*The names and logos of the companies mentioned above are trademarks of their respective owners. Any references made to these companies do not imply any affiliation or endorsement by Hloom unless explicitly stated otherwise.

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Receptionist Resume Sample

February 22, 2017 | By Lauren McAdams

Make sure your resume is well-received with our receptionist resume example and expert writing tips. Create a resume that hiring managers will love today!

If you are looking for a different template, take a look at our other free resume templates .

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Receptionist sample cover letter.

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Receptionist Resume (Text Format)

Professional Profile

• Experienced : 8 years in administrative support and office reception in a corporate setting
• Multi-talented : Strong management abilities, able to perform secretarial, assistant, and office management duties simultaneously
• Friendly and Welcoming : Possessing strong social skills and a great repertoire with management, clients, and visitors alike
• Goal-Oriented : Internalize organizational goals and apply best practices to assist in attaining those

Relevant Work History

Waypax inc.

Receptionist | Walnut Creek, CA | 2012 – Present

• Schedule 60+ monthly visitor meetings and managed meeting room set-up and time logs
• Direct external communications to proper channels, including 100+ daily telephone, email, mail, and walk-in customers
• Provide top-level service to all visitors, ensuring they were informed of meeting times, had access to refreshment, and were comfortable in the rare instances they needed to wait
• Help keep organization safe and secure with vigilance towards external communication and interaction

Green Leaf Financial

Receptionist | San Ramon, CA | 2009 – 2012

• Managed and organized meeting facilities and scheduled 20+ meetings per month
• Facilitated clear communication between clients, employees, and management, directing 100+ calls daily
• Assisted clients in scheduling meetings, including follow-up and reminder phone calls
• Provided professional reception service and managed front waiting room, ensuring clients were comfortable before meetings
• Helped to organize all communications, both internal and external, and organized 700+ person mailing list of potential clients

San Francisco City College, San Francisco, CA

Associates of Arts in Business Administration, may 2009

• GPA: 3.5/4.0
• Capable of quickly learning office basics, including printers, fax machines, scanners, et
• Skillful and effective use MS Office Suite, as well as cloud-based systems (Google Drive, Apple Suite, etc.)
• Typing speed: 85WPM
• Proficient with CRM systems

How to Write a Perfect Receptionist Resume

If you would rather craft your own resume, follow our professional tips to make sure your custom and personalized final version is the best one possible.

1. Resume Format

It’s imperative you chose the right resume format . Visit the format page for more information, but in short the format you want depends on your experience, skills, and accolades . If you are fresh out of school but have relevant work experience, we recommend the chronological resume format , which is what we’ve chosen for our sample above.

However if you have years of experience and have received awards, or the type of job you’re applying for requires a special skill set, you might be better off with the combination resume format . This will allow you to show that experience, but it also helps insofar as it better emphasizes what exactly your accolades are.

2. Common Receptionist Resume Skills

Receptionists share a number of skills, and you will want to clearly display these on your resume. Show that you fit in well in an office setting and your organizational abilities are top-notch.

• Office software

As a receptionist, you should know MS Office Suite. This includes how the Windows operating system functions, especially how to locate files. Furthermore, MS Word, Excel, and PowerPoint (and perhaps Outlook and Publisher) will be used frequently.

Also make sure you’re well versed with cloud storage systems. Google Drive, Dropbox, and Apple Cloud Software are becoming standard ways of storing data and sharing work, so being less than fluent in with these apps could hurt you when applying for a receptionist.

Furthermore, like cloud systems, more and more office environments are employing communication software and apps like Skype. Knowing how to stay in touch in the modern office will help you get ahead.

• Office equipment

As the receptionist, you need to be the master of office equipment. On your resume, mention how versed you are in using (and repairing) copy machines, fax machines, scanners, etc. When all of these things break at some point, you’ll need to play the hero to keep everyone’s work flowing smoothly .

Another important responsibility of many receptionists is office supplies. As such, organizational ability in this function is critical. You will need to keep track of staplers, staples, pens, pads, printer ink, and post-its, and keep all of it in stock.

Don’t worry – you might not be able to handle all of it on day one, but talk about how able you are at learning and maintaining office’s system .

• Typing speed and writing ability

One skill you should have down and highlight on your resume is typing speed. A good chunk of your communication, both with coworkers and customers, will be written.

Therefore, make sure you can do it quickly and efficiently. Speed isn’t enough either – show that you’re a stickler for grammar and punctuation rules by having the cleanest resume out there.

You should be shooting for at least 55WPM as a receptionist, but the good ones can easily do over 70. There are plenty of typing-speed resources , so be sure to spend some time practicing, especially if the position asks for a typing test. A few minutes a day practicing can go a long way, and this is one of those easy to quantify skills that can really add some jazz to your resume.

• Soft skills

Every job requires a set of soft skills, and receptionists are no different. Here are few necessary soft skills to include on your resume:

3. What to Emphasize

While we mentioned in the format section picking either skills or experience is critical, there are other features you are going to want to include.

Again, decide if you want to highlight your skills or your experience more , and arrange your resume accordingly. This isn’t to say hide anything, but make it clear you can do the job before you give a hiring manager pause.

Also, your education can be either helpful or detrimental depending on your background. If you have any kind of college degree, from Associates to Ph.D, include it, especially if its in a related field like business, organizational management, or communications. And of course, be sure to include your name and contact info before anything else , at the very top of the page.

There are a ton of jobs that are superficially related to receptionists, but none quite as focused on receiving clients or customers. For more information, here are some similar positions:

• Executive Assistant
• Administrative Assistant
• Clerical Assistant
• Office Manager

4. Useful Action Verbs

When writing your receptionist resume, there are a number of action verbs for resumes that will help yours stand out above the rest. Make sure to use these on yours:

If you need any additional help, let our resume maker create the perfect resume for you in minutes.

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Common Responsibilities Listed on Receptionist Resumes:

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Receptionist Resume Example:

• Implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 15%.
• Collaborated with the facilities team to redesign the reception area, resulting in a 25% increase in positive feedback from visitors.
• Managed the ordering and inventory of office supplies, reducing costs by 10% through strategic vendor negotiations.
• Developed and implemented a comprehensive training program for new receptionists, resulting in a 30% reduction in onboarding time and an increase in overall team productivity by 20%.
• Collaborated with the HR team to streamline the hiring process, reducing time-to-hire by 15% and increasing the quality of candidates.
• Managed the company's contact list, ensuring accuracy and completeness, resulting in a 10% increase in successful outreach and communication.
• Implemented a new system for tracking and managing incoming calls, reducing missed calls by 20% and improving response times by 15%.
• Collaborated with the IT team to implement new software for managing appointments, resulting in a 25% increase in appointment bookings and a 10% increase in customer satisfaction scores.
• Managed the distribution of mail and packages, reducing delivery times by 30% and improving overall efficiency of the mailroom.
• Customer service
• Time management
• Organization
• Multitasking
• Communication
• Problem-solving
• Attention to detail
• Team collaboration
• Inventory management
• Training and onboarding
• Vendor negotiation
• Software proficiency
• Mail distribution

Top Skills & Keywords for Receptionist Resumes:

Hard skills, soft skills, resume action verbs for receptionists:, a better way to build your resume.

Resume FAQs for Receptionists:

How long should i make my receptionist resume, what is the best way to format a receptionist resume, which keywords are important to highlight in a receptionist resume, how should i write my resume if i have no experience as a receptionist, compare your receptionist resume to a job description:.

• Identify opportunities to further tailor your resume to the Receptionist job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Receptionists:

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• Resume writing /

Almost every organization with more than a handful of employees needs a receptionist.

And let’s do a bit of myth-busting before we get into how to write a stellar receptionist resume.

Receptionists don’t just sit at the front desk meeting, greeting and directing customers and visitors.

They manage telecommunication systems, provide vital information and offer administrative support to various internal departments.

They’re also frontline staff and frequently the first point of contact, making them a crucial brand ambassador. A receptionist can make or break a first time customer’s experience.

We’ll tell you how to get your professional experience and outstanding service skills into a superb front desk resume.

Receptionist Sample Resume

Breezing through current receptionist resume examples is the best way to understand recruitment trends.

That way, you’re guaranteed to get a perfect resume out to prospective employers.

The winning resume formats of yesterday are today’s bloopers. Following the guidelines of a top-shelf resume builder is undoubtedly the way to go.

Be sure to look through multiple resume templates before you choose. For example, search “front desk resume examples” and “sample resume for a receptionist” to cover all bases.

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How to Write a Good Resume for Receptionists: 2024 Front Desk Resume Guide

Data predicts a 4% growth in receptionist jobs between 2020 and 2030. That’s around 134K new receptionist jobs per annum in the US.

Aside from in commerce and industry, the most well-known receptionist roles are –

• Medical receptionists in healthcare and medical office
• Legal receptionists in law practice and attorneys
• Hotel receptionists in the hospitality sector

It’s unlikely that there’ll be a shortage of applicants to fill new roles in the future. That’s why your resume for front desk jobs must be impeccable.

Hiring managers are likely to be inundated with resumes for a receptionist vacancy. That doesn’t mean you shouldn’t apply, though.

You just need to stand out for all the right reasons. This means presenting the best receptionist resume that wows recruiters right off the bat.

It’s really not as complicated as it sounds.

We’ll give you professional resume writing tips. Plus, share how hiring managers and recruiters target applications using keywords.

Personal Information

Kick your resume for receptionist jobs off with your personal information.

Keep this section short and straightforward. It requires nothing more than your names, telephone and email contact details and address.

Pay close attention to the details, though, and recheck it once your receptionist resume is complete.

Transposing numbers or letters is a common mistake that could cost you the front desk job of your dreams.

Personal Information Example

Be brief but accurate, as in this receptionist sample resume.

How to Format this Section

Record only facts without unnecessary details.

Use a reader-friendly business font with proper spacing.

Resume Objective

A resume objective or resume summary summarizes your years of experience, technical and soft skills, and achievements.

It’s not to be confused with a cover letter.

A receptionist resume summary is short, compelling and informative. Written to grab the reader’s intention, it sits at the top of your front desk receptionist resume.

On the other hand, a cover letter is on a separate page and allows plenty of space for further details.

Extract words from the job posting job title and job description to craft an eye-catching, convincing resume objective.

Here’s a perfect example.

Resume Objective Example 

Note how this receptionist resume objective conveys so much in so few words.

All you have is between 50 to 80 words to motivate the reader to reach out and contact you.

Combining keywords with your work experience and achievements. Quantify the info with numbers and stats to reduce word count and make an excellent first impression.

Only include relative details from the job posting. You can expand on your merits during interviews.

Never misrepresent any facts, no matter how desperately you want the job. Untruths will reveal themselves, and you’ll regret it later on.

Professional Work Experience

The experience section is where we get to tell you how hiring managers and recruiters target applications using keywords.

They do it with the help of an applicant tracking system or ATS that’s a staple in hiring. ATS have parsing software that scans every application as it comes in.

When job postings are loaded via ATS, they’re set up with specific keywords critical to the role.

Your receptionist resume will move to the applicant shortlist if parsers find all the keywords. If not, your application gets deleted.

See now how essential it is to use the job ads content when writing your receptionist job description resume?

Obviously, each organization will use their own wording. However, these are keywords to look out for in receptionist resume duties –

• Administrative assistant
• Administrative tasks
• Communication skills
• Filing systems
• Greet visitors
• Interpersonal skills
• Microsoft Office
• Multi-line phone system
• Multitasking
• Office equipment
• Office supplies
• Organizational skills
• Phone calls
• Reception area
• Scheduling appointments
• Time management
• Travel arrangements

Professional Work Experience Example

Check how critical keywords are mirrored in this receptionist job description resume.

Use business style fonts and bullet points in the experience section, allowing plenty of white space.

Keep the wording concise without omitting critical details. Also, list it in the same order as the job posting.

Receptionists need only a high school diploma.

Adding some courses and certifications to your arsenal of skills enhances your resume skills and wins higher-paying receptionist jobs.

Education Example

From the receptionist’s resume examples, you’ll notice that the education section is short, listing only essential details.

You only need the facts in the education section.

Start with your most recent certification and list the training program and the accreditation. Carry on in descending order.

ATS parsers love the skills section of resumes.

Ensure your receptionist resume skills mirror the receptionist skills called for in job postings.

If you’re an entry-level receptionist, you can use skills from past unrelated jobs or school projects.

For instance, if you volunteered at school or charity events, you likely have some receptionist skills.

Did you meet and greet guests and show them where to go? Or were you part of the back office team taking care of administrative tasks and making phone calls?

These are known as transferrable skills, including technical skills and soft skills.

Use them on your resume for receptionist with no experience.

Skills Example

Use receptionist resume samples like this to get your receptionist skills section spot on.

Include skills from the job posting and add an honest rating.

End your resume for receptionist with the reference section.

This short, concise section only needs the referees’ names and contact information.

Avoid providing too much detail for security reasons. Unless contactable references are a prerequisite, listing references as available on request is acceptable.

References Example

Short and accurate is what you’ll find on all receptionist resume examples.

To the point fact only.

Other Front Office Resume Templates

Mmmm, not sure if a receptionist resume template is your thing.

Check out these other front office resume templates -

• Bank teller resume sample
• Cashier resume sample
• Sales representative resume sample
• Executive assistant resume sample

Final Points on Front Desk Receptionist Resumes

Let’s recap on the resume writing essentials –

• Use the correct resume format
• Extract keywords from each job post
• Take time selecting resume info
• Use clear and concise wording
• Include numbers and statistics
• Use action verbs and positive language
• Stick to a one-page resume
• Send your resume in pdf format

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