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Case Study – Methods, Examples and Guide
Table of Contents
A case study is a research method that involves an in-depth examination and analysis of a particular phenomenon or case, such as an individual, organization, community, event, or situation.
It is a qualitative research approach that aims to provide a detailed and comprehensive understanding of the case being studied. Case studies typically involve multiple sources of data, including interviews, observations, documents, and artifacts, which are analyzed using various techniques, such as content analysis, thematic analysis, and grounded theory. The findings of a case study are often used to develop theories, inform policy or practice, or generate new research questions.
Types of Case Study
Types and Methods of Case Study are as follows:
Single-Case Study
A single-case study is an in-depth analysis of a single case. This type of case study is useful when the researcher wants to understand a specific phenomenon in detail.
For Example , A researcher might conduct a single-case study on a particular individual to understand their experiences with a particular health condition or a specific organization to explore their management practices. The researcher collects data from multiple sources, such as interviews, observations, and documents, and uses various techniques to analyze the data, such as content analysis or thematic analysis. The findings of a single-case study are often used to generate new research questions, develop theories, or inform policy or practice.
Multiple-Case Study
A multiple-case study involves the analysis of several cases that are similar in nature. This type of case study is useful when the researcher wants to identify similarities and differences between the cases.
For Example, a researcher might conduct a multiple-case study on several companies to explore the factors that contribute to their success or failure. The researcher collects data from each case, compares and contrasts the findings, and uses various techniques to analyze the data, such as comparative analysis or pattern-matching. The findings of a multiple-case study can be used to develop theories, inform policy or practice, or generate new research questions.
Exploratory Case Study
An exploratory case study is used to explore a new or understudied phenomenon. This type of case study is useful when the researcher wants to generate hypotheses or theories about the phenomenon.
For Example, a researcher might conduct an exploratory case study on a new technology to understand its potential impact on society. The researcher collects data from multiple sources, such as interviews, observations, and documents, and uses various techniques to analyze the data, such as grounded theory or content analysis. The findings of an exploratory case study can be used to generate new research questions, develop theories, or inform policy or practice.
Descriptive Case Study
A descriptive case study is used to describe a particular phenomenon in detail. This type of case study is useful when the researcher wants to provide a comprehensive account of the phenomenon.
For Example, a researcher might conduct a descriptive case study on a particular community to understand its social and economic characteristics. The researcher collects data from multiple sources, such as interviews, observations, and documents, and uses various techniques to analyze the data, such as content analysis or thematic analysis. The findings of a descriptive case study can be used to inform policy or practice or generate new research questions.
Instrumental Case Study
An instrumental case study is used to understand a particular phenomenon that is instrumental in achieving a particular goal. This type of case study is useful when the researcher wants to understand the role of the phenomenon in achieving the goal.
For Example, a researcher might conduct an instrumental case study on a particular policy to understand its impact on achieving a particular goal, such as reducing poverty. The researcher collects data from multiple sources, such as interviews, observations, and documents, and uses various techniques to analyze the data, such as content analysis or thematic analysis. The findings of an instrumental case study can be used to inform policy or practice or generate new research questions.
Case Study Data Collection Methods
Here are some common data collection methods for case studies:
Interviews involve asking questions to individuals who have knowledge or experience relevant to the case study. Interviews can be structured (where the same questions are asked to all participants) or unstructured (where the interviewer follows up on the responses with further questions). Interviews can be conducted in person, over the phone, or through video conferencing.
Observations
Observations involve watching and recording the behavior and activities of individuals or groups relevant to the case study. Observations can be participant (where the researcher actively participates in the activities) or non-participant (where the researcher observes from a distance). Observations can be recorded using notes, audio or video recordings, or photographs.
Documents can be used as a source of information for case studies. Documents can include reports, memos, emails, letters, and other written materials related to the case study. Documents can be collected from the case study participants or from public sources.
Surveys involve asking a set of questions to a sample of individuals relevant to the case study. Surveys can be administered in person, over the phone, through mail or email, or online. Surveys can be used to gather information on attitudes, opinions, or behaviors related to the case study.
Artifacts are physical objects relevant to the case study. Artifacts can include tools, equipment, products, or other objects that provide insights into the case study phenomenon.
How to conduct Case Study Research
Conducting a case study research involves several steps that need to be followed to ensure the quality and rigor of the study. Here are the steps to conduct case study research:
- Define the research questions: The first step in conducting a case study research is to define the research questions. The research questions should be specific, measurable, and relevant to the case study phenomenon under investigation.
- Select the case: The next step is to select the case or cases to be studied. The case should be relevant to the research questions and should provide rich and diverse data that can be used to answer the research questions.
- Collect data: Data can be collected using various methods, such as interviews, observations, documents, surveys, and artifacts. The data collection method should be selected based on the research questions and the nature of the case study phenomenon.
- Analyze the data: The data collected from the case study should be analyzed using various techniques, such as content analysis, thematic analysis, or grounded theory. The analysis should be guided by the research questions and should aim to provide insights and conclusions relevant to the research questions.
- Draw conclusions: The conclusions drawn from the case study should be based on the data analysis and should be relevant to the research questions. The conclusions should be supported by evidence and should be clearly stated.
- Validate the findings: The findings of the case study should be validated by reviewing the data and the analysis with participants or other experts in the field. This helps to ensure the validity and reliability of the findings.
- Write the report: The final step is to write the report of the case study research. The report should provide a clear description of the case study phenomenon, the research questions, the data collection methods, the data analysis, the findings, and the conclusions. The report should be written in a clear and concise manner and should follow the guidelines for academic writing.
Examples of Case Study
Here are some examples of case study research:
- The Hawthorne Studies : Conducted between 1924 and 1932, the Hawthorne Studies were a series of case studies conducted by Elton Mayo and his colleagues to examine the impact of work environment on employee productivity. The studies were conducted at the Hawthorne Works plant of the Western Electric Company in Chicago and included interviews, observations, and experiments.
- The Stanford Prison Experiment: Conducted in 1971, the Stanford Prison Experiment was a case study conducted by Philip Zimbardo to examine the psychological effects of power and authority. The study involved simulating a prison environment and assigning participants to the role of guards or prisoners. The study was controversial due to the ethical issues it raised.
- The Challenger Disaster: The Challenger Disaster was a case study conducted to examine the causes of the Space Shuttle Challenger explosion in 1986. The study included interviews, observations, and analysis of data to identify the technical, organizational, and cultural factors that contributed to the disaster.
- The Enron Scandal: The Enron Scandal was a case study conducted to examine the causes of the Enron Corporation’s bankruptcy in 2001. The study included interviews, analysis of financial data, and review of documents to identify the accounting practices, corporate culture, and ethical issues that led to the company’s downfall.
- The Fukushima Nuclear Disaster : The Fukushima Nuclear Disaster was a case study conducted to examine the causes of the nuclear accident that occurred at the Fukushima Daiichi Nuclear Power Plant in Japan in 2011. The study included interviews, analysis of data, and review of documents to identify the technical, organizational, and cultural factors that contributed to the disaster.
Application of Case Study
Case studies have a wide range of applications across various fields and industries. Here are some examples:
Business and Management
Case studies are widely used in business and management to examine real-life situations and develop problem-solving skills. Case studies can help students and professionals to develop a deep understanding of business concepts, theories, and best practices.
Case studies are used in healthcare to examine patient care, treatment options, and outcomes. Case studies can help healthcare professionals to develop critical thinking skills, diagnose complex medical conditions, and develop effective treatment plans.
Case studies are used in education to examine teaching and learning practices. Case studies can help educators to develop effective teaching strategies, evaluate student progress, and identify areas for improvement.
Social Sciences
Case studies are widely used in social sciences to examine human behavior, social phenomena, and cultural practices. Case studies can help researchers to develop theories, test hypotheses, and gain insights into complex social issues.
Law and Ethics
Case studies are used in law and ethics to examine legal and ethical dilemmas. Case studies can help lawyers, policymakers, and ethical professionals to develop critical thinking skills, analyze complex cases, and make informed decisions.
Purpose of Case Study
The purpose of a case study is to provide a detailed analysis of a specific phenomenon, issue, or problem in its real-life context. A case study is a qualitative research method that involves the in-depth exploration and analysis of a particular case, which can be an individual, group, organization, event, or community.
The primary purpose of a case study is to generate a comprehensive and nuanced understanding of the case, including its history, context, and dynamics. Case studies can help researchers to identify and examine the underlying factors, processes, and mechanisms that contribute to the case and its outcomes. This can help to develop a more accurate and detailed understanding of the case, which can inform future research, practice, or policy.
Case studies can also serve other purposes, including:
- Illustrating a theory or concept: Case studies can be used to illustrate and explain theoretical concepts and frameworks, providing concrete examples of how they can be applied in real-life situations.
- Developing hypotheses: Case studies can help to generate hypotheses about the causal relationships between different factors and outcomes, which can be tested through further research.
- Providing insight into complex issues: Case studies can provide insights into complex and multifaceted issues, which may be difficult to understand through other research methods.
- Informing practice or policy: Case studies can be used to inform practice or policy by identifying best practices, lessons learned, or areas for improvement.
Advantages of Case Study Research
There are several advantages of case study research, including:
- In-depth exploration: Case study research allows for a detailed exploration and analysis of a specific phenomenon, issue, or problem in its real-life context. This can provide a comprehensive understanding of the case and its dynamics, which may not be possible through other research methods.
- Rich data: Case study research can generate rich and detailed data, including qualitative data such as interviews, observations, and documents. This can provide a nuanced understanding of the case and its complexity.
- Holistic perspective: Case study research allows for a holistic perspective of the case, taking into account the various factors, processes, and mechanisms that contribute to the case and its outcomes. This can help to develop a more accurate and comprehensive understanding of the case.
- Theory development: Case study research can help to develop and refine theories and concepts by providing empirical evidence and concrete examples of how they can be applied in real-life situations.
- Practical application: Case study research can inform practice or policy by identifying best practices, lessons learned, or areas for improvement.
- Contextualization: Case study research takes into account the specific context in which the case is situated, which can help to understand how the case is influenced by the social, cultural, and historical factors of its environment.
Limitations of Case Study Research
There are several limitations of case study research, including:
- Limited generalizability : Case studies are typically focused on a single case or a small number of cases, which limits the generalizability of the findings. The unique characteristics of the case may not be applicable to other contexts or populations, which may limit the external validity of the research.
- Biased sampling: Case studies may rely on purposive or convenience sampling, which can introduce bias into the sample selection process. This may limit the representativeness of the sample and the generalizability of the findings.
- Subjectivity: Case studies rely on the interpretation of the researcher, which can introduce subjectivity into the analysis. The researcher’s own biases, assumptions, and perspectives may influence the findings, which may limit the objectivity of the research.
- Limited control: Case studies are typically conducted in naturalistic settings, which limits the control that the researcher has over the environment and the variables being studied. This may limit the ability to establish causal relationships between variables.
- Time-consuming: Case studies can be time-consuming to conduct, as they typically involve a detailed exploration and analysis of a specific case. This may limit the feasibility of conducting multiple case studies or conducting case studies in a timely manner.
- Resource-intensive: Case studies may require significant resources, including time, funding, and expertise. This may limit the ability of researchers to conduct case studies in resource-constrained settings.
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Muhammad Hassan
Researcher, Academic Writer, Web developer
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How to Write a Case Study in Research? (with Examples)
A case study is a powerful tool in research and education, offering deep insights into complex phenomena through the lens of a single subject or group. Case studies zoom in to the details of a specific situation, examining context, history, and behavior to reveal certain patterns and highlight practical applications of theories.
A case study in research can be used when:
- atypical or abnormal behavior or development is observed,
- an unexplained outcome to treatment is found, or
- an emerging disease or condition occurs.
Thus, case studies enable researchers and practitioners to analyze specific instances, identify trends, and obtain learnings that can inform broader decision-making and problem-solving. In this post, you will learn all about case studies, including how to conduct a case study , limitations and benefits of a case study , and case study methods .
What is a Case Study ?
Case study definition : A case study is an in-depth or intensive study of a person, group, or event. Case studies involve deep analyses of an individual or group to identify patterns and are used across fields such as psychology and medicine to draw broad conclusions. They are descriptive studies based on qualitative data such as observations, interviews, questionnaires, clinical notes.
Here are some historically significant case study examples:
The curious case of Phineas Gage: This is arguably the most cited case study in psychology, which sheds light on how different areas of the brain affect personality and cognition. While working as a construction foreman on a railroad, Phineas Gage was involved in an accident in which a rod impaled his brain. Gage survived the physical trauma, but his personality and his ability to learn new skills were altered. This case report was crucial to research on brain function, memory, and personality.
Anna O and the talking cure : Anna O (pseudonym) was a German woman who was one of the first patients to undergo psychoanalysis. Her case inspired many of the theories of Freud and other prominent psychologists of the time to mitigate the symptoms of depression through “talk therapy.” This case study is still cited as a reason psychologists believe that psychotherapy, or talk therapy, can be helpful to many patients.
When to Do a Case Study ?
The case study design may be chosen by a researcher in the following situations:
Need for deep understanding: When you require detailed insights about a specific situation, and you want to understand complex relationships and processes.
Resource constraints: When you have limited time and finances available for research and/or limited access to large sample sizes.
Research context: Certain real-world phenomena need to be studied in their natural context, especially when you cannot control variables.
Accordingly, the types of research questions best suited for a case study are exploratory (e.g., when investigating a new or poorly understood phenomenon, emerging conditions, adverse reactions to treatments, new methods of treatment) or involve unique situations (e.g., rare or exceptional cases, atypical behavior, breakthrough events). See Table 1 for developing a case study from a research question.
The case study design might be for a single case study, such as for unique cases or when studying a representative or typical case, or multiple case studies (a case series, comparative analysis, or to identify patterns across different contexts). Note that a case study is not recommended if you require statistical generalization or broad population-level insights.
How Long Should a Case Study Be?
Case studies are structured very differently from research articles (see “ How to write a case study in Research ” below and the case study template in Figure 1). However, as a general guideline, note that case studies might range from 500 to 1,500 words. The word count would depend on factors such as the target journal’s specifications, case type, and study discipline. Case reports also have a limit on the number of references to be cited. Remember, you must always check the target journal for word and reference limits before submission.
How to Write a Case Study in Research
Let’s delve into how to conduct a case study and write one. First, you need to understand how to create a case study .
Before writing
- On the basis of your research problem and research question , select the case that you want to study.
- Perform an in-depth literature review to develop a relevant theoretical framework, wherein you aim to demonstrate, expand upon, or challenge an existing theory in your field.
- Collect the data, which will typically be qualitative in nature. Data collection, therefore, will be collected by direct observations , interviews , or analysis of primary and secondary sources of information. Be as thorough as you can at this step.
- Analyze the case, highlighting key facts and problems, identify key problems and their causes and impacts, and explore potential solutions.
Drafting and writing your case study
The structure of the case report may vary—some follow the format of scientific papers, while others adopt a narrative style for a deeper exploration.
- State the key problem and present a concise thesis under an “Introduction” or “Background” section. Provide background, facts, and evidence of research.
- Describe the specific case, group, or event.
- 3. Provide specific solutions, suggest strategies for implementing the solution and, if needed, additional
- Discuss the case, including the strengths and limitations of the study. Summarize the outcome of your analysis and highlight specific strategies for implementing the proposed solution.
When describing and analyzing a case, be sure to include contextual details, link findings to existing literature and theory, and discuss broader implications. For medical case reports, follow the CARE guidelines (EQUATOR) to ensure completeness and transparency. Please also refer to the CARE Checklist of information to include when writing a case report. Finally, check the target journal requirements for word count and formatting guidelines. See Figure 1 for a case study template .
Figure 1. Case study template
Table 1. From research question to case study : Some fictional examples
Real case study examples (published):
- Baker et al. (2024) Enhanced family-based treatment for an adolescent with binge-eating disorder: A case report. Cognitive and Behavioral Practice . 31(2), 272–282.
- da Silva et al. (2024) Impacts of oil palm monocultures on freshwater ecosystems in the Amazon: a case study of dragonflies and damselflies (Insecta: Odonata). Aquatic Science 87, 1.
- Sakamoto et al. (2024) Online gaming reduces psychological distress in a patient with schizophrenia: A case report. PCN Reports. 3(3), e70015.
What Are the Benefits of a Case Study ?
On the topic of the case study , a quote by Ivy Mckenzie comes to mind: “The physician is concerned [unlike the naturalist]…with a single organism, the human subject, striving to preserve its identity in adverse circumstances .”
A physician’s meticulous documentation of an unusual or rare condition might not only help the patient but also revolutionize current understanding of the disorder and lead to a revision of treatment protocols. In fact, clinicians and psychologists are often encouraged to publish more case studies documenting the methods they use.
Let’s look at some more benefits of a case study :
- They can be published quickly.
- They are suitable under situations of time and budget crunches.
- They are appropriate to study phenomena in their natural context
- They allow detailed investigation into situations that would otherwise be impractical to perform using another study design.
- They are sometimes used in therapy to guide the best course of treatment.
What Are the Limitations of a Case Study ?
Case studies provide critical information and galvanize further research; however, there are some caveats. The following are the limitations of a case study :
- A case study is not definitive proof of a theory and cannot demonstrate cause and effect.
- Case studies with insufficient or incorrect information or based on a flawed premise can harm future research.
- Ethical issues may arise if the reported patients have not provided consent for publication of their case or are not treated with dignity and respect.
- If a patient declines to provide consent, the case report cannot be written or published.
- A case study cannot necessarily be generalized to the larger population.
- A case study might be impossible or difficult to replicate.
- Case reports can lead to bias.
Key Takeaways
- A case study in research is an in-depth or intensive study of a person, group, or event using qualitative data. It is used to examine complex phenomena through detailed analysis of specific instances. Case studies are particularly valuable in psychology, medicine, and other fields for drawing broader conclusions
- Case study methods involve data collection through direct observations, interviews, and analyses of primary and secondary sources.
- Case reports are typically 500–1,500 words long. You may develop single case studies (for unique cases) or multiple case studies (case series, for comparative analysis). Where applicable, be sure to follow specific guidelines (e.g., CARE guidelines for medical cases).
- A case study design is best used when deep understanding is needed, time and resources are limited, and the natural context must be preserved. It is suited to studying exploratory research questions, unique situations, emerging conditions, and atypical behavior.
- Writing case studies involves the following steps:
- Pre-writing phase:
– Select appropriate case based on research problem
– Conduct literature review
– Collect thorough qualitative data
– Analyze case to identify key problems
- Writing phase:
– State key problem and thesis in introduction
– Describe specific case/event
– Provide solutions and implementation strategies
– Discuss strengths and limitations
– Link findings to existing literature
- The advantages of case studies are that they permit quick writing and publication, are cost-effective, are suitable for natural context study, and are extremely valuable for rare or unusual cases. The limitations of case studies, however, are that they cannot prove cause and effect, may not be generalizable, are difficult to replicate, are prone to bias, and require patient consent in medical cases.
Frequently Asked Questions
What is a case study in research, why are case studies important in research, what are the key components of a case study, what is the difference between case studies and case series.
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Designing and Conducting Case Studies
This guide examines case studies, a form of qualitative descriptive research that is used to look at individuals, a small group of participants, or a group as a whole. Researchers collect data about participants using participant and direct observations, interviews, protocols, tests, examinations of records, and collections of writing samples. Starting with a definition of the case study, the guide moves to a brief history of this research method. Using several well documented case studies, the guide then looks at applications and methods including data collection and analysis. A discussion of ways to handle validity, reliability, and generalizability follows, with special attention to case studies as they are applied to composition studies. Finally, this guide examines the strengths and weaknesses of case studies.
Definition and Overview
Case study refers to the collection and presentation of detailed information about a particular participant or small group, frequently including the accounts of subjects themselves. A form of qualitative descriptive research, the case study looks intensely at an individual or small participant pool, drawing conclusions only about that participant or group and only in that specific context. Researchers do not focus on the discovery of a universal, generalizable truth, nor do they typically look for cause-effect relationships; instead, emphasis is placed on exploration and description.
Case studies typically examine the interplay of all variables in order to provide as complete an understanding of an event or situation as possible. This type of comprehensive understanding is arrived at through a process known as thick description, which involves an in-depth description of the entity being evaluated, the circumstances under which it is used, the characteristics of the people involved in it, and the nature of the community in which it is located. Thick description also involves interpreting the meaning of demographic and descriptive data such as cultural norms and mores, community values, ingrained attitudes, and motives.
Unlike quantitative methods of research, like the survey, which focus on the questions of who, what, where, how much, and how many, and archival analysis, which often situates the participant in some form of historical context, case studies are the preferred strategy when how or why questions are asked. Likewise, they are the preferred method when the researcher has little control over the events, and when there is a contemporary focus within a real life context. In addition, unlike more specifically directed experiments, case studies require a problem that seeks a holistic understanding of the event or situation in question using inductive logic--reasoning from specific to more general terms.
In scholarly circles, case studies are frequently discussed within the context of qualitative research and naturalistic inquiry. Case studies are often referred to interchangeably with ethnography, field study, and participant observation. The underlying philosophical assumptions in the case are similar to these types of qualitative research because each takes place in a natural setting (such as a classroom, neighborhood, or private home), and strives for a more holistic interpretation of the event or situation under study.
Unlike more statistically-based studies which search for quantifiable data, the goal of a case study is to offer new variables and questions for further research. F.H. Giddings, a sociologist in the early part of the century, compares statistical methods to the case study on the basis that the former are concerned with the distribution of a particular trait, or a small number of traits, in a population, whereas the case study is concerned with the whole variety of traits to be found in a particular instance" (Hammersley 95).
Case studies are not a new form of research; naturalistic inquiry was the primary research tool until the development of the scientific method. The fields of sociology and anthropology are credited with the primary shaping of the concept as we know it today. However, case study research has drawn from a number of other areas as well: the clinical methods of doctors; the casework technique being developed by social workers; the methods of historians and anthropologists, plus the qualitative descriptions provided by quantitative researchers like LePlay; and, in the case of Robert Park, the techniques of newspaper reporters and novelists.
Park was an ex-newspaper reporter and editor who became very influential in developing sociological case studies at the University of Chicago in the 1920s. As a newspaper professional he coined the term "scientific" or "depth" reporting: the description of local events in a way that pointed to major social trends. Park viewed the sociologist as "merely a more accurate, responsible, and scientific reporter." Park stressed the variety and value of human experience. He believed that sociology sought to arrive at natural, but fluid, laws and generalizations in regard to human nature and society. These laws weren't static laws of the kind sought by many positivists and natural law theorists, but rather, they were laws of becoming--with a constant possibility of change. Park encouraged students to get out of the library, to quit looking at papers and books, and to view the constant experiment of human experience. He writes, "Go and sit in the lounges of the luxury hotels and on the doorsteps of the flophouses; sit on the Gold Coast settees and on the slum shakedowns; sit in the Orchestra Hall and in the Star and Garter Burlesque. In short, gentlemen [sic], go get the seats of your pants dirty in real research."
But over the years, case studies have drawn their share of criticism. In fact, the method had its detractors from the start. In the 1920s, the debate between pro-qualitative and pro-quantitative became quite heated. Case studies, when compared to statistics, were considered by many to be unscientific. From the 1930's on, the rise of positivism had a growing influence on quantitative methods in sociology. People wanted static, generalizable laws in science. The sociological positivists were looking for stable laws of social phenomena. They criticized case study research because it failed to provide evidence of inter subjective agreement. Also, they condemned it because of the few number of cases studied and that the under-standardized character of their descriptions made generalization impossible. By the 1950s, quantitative methods, in the form of survey research, had become the dominant sociological approach and case study had become a minority practice.
Educational Applications
The 1950's marked the dawning of a new era in case study research, namely that of the utilization of the case study as a teaching method. "Instituted at Harvard Business School in the 1950s as a primary method of teaching, cases have since been used in classrooms and lecture halls alike, either as part of a course of study or as the main focus of the course to which other teaching material is added" (Armisted 1984). The basic purpose of instituting the case method as a teaching strategy was "to transfer much of the responsibility for learning from the teacher on to the student, whose role, as a result, shifts away from passive absorption toward active construction" (Boehrer 1990). Through careful examination and discussion of various cases, "students learn to identify actual problems, to recognize key players and their agendas, and to become aware of those aspects of the situation that contribute to the problem" (Merseth 1991). In addition, students are encouraged to "generate their own analysis of the problems under consideration, to develop their own solutions, and to practically apply their own knowledge of theory to these problems" (Boyce 1993). Along the way, students also develop "the power to analyze and to master a tangled circumstance by identifying and delineating important factors; the ability to utilize ideas, to test them against facts, and to throw them into fresh combinations" (Merseth 1991).
In addition to the practical application and testing of scholarly knowledge, case discussions can also help students prepare for real-world problems, situations and crises by providing an approximation of various professional environments (i.e. classroom, board room, courtroom, or hospital). Thus, through the examination of specific cases, students are given the opportunity to work out their own professional issues through the trials, tribulations, experiences, and research findings of others. An obvious advantage to this mode of instruction is that it allows students the exposure to settings and contexts that they might not otherwise experience. For example, a student interested in studying the effects of poverty on minority secondary student's grade point averages and S.A.T. scores could access and analyze information from schools as geographically diverse as Los Angeles, New York City, Miami, and New Mexico without ever having to leave the classroom.
The case study method also incorporates the idea that students can learn from one another "by engaging with each other and with each other's ideas, by asserting something and then having it questioned, challenged and thrown back at them so that they can reflect on what they hear, and then refine what they say" (Boehrer 1990). In summary, students can direct their own learning by formulating questions and taking responsibility for the study.
Types and Design Concerns
Researchers use multiple methods and approaches to conduct case studies.
Types of Case Studies
Under the more generalized category of case study exist several subdivisions, each of which is custom selected for use depending upon the goals and/or objectives of the investigator. These types of case study include the following:
Illustrative Case Studies These are primarily descriptive studies. They typically utilize one or two instances of an event to show what a situation is like. Illustrative case studies serve primarily to make the unfamiliar familiar and to give readers a common language about the topic in question.
Exploratory (or pilot) Case Studies These are condensed case studies performed before implementing a large scale investigation. Their basic function is to help identify questions and select types of measurement prior to the main investigation. The primary pitfall of this type of study is that initial findings may seem convincing enough to be released prematurely as conclusions.
Cumulative Case Studies These serve to aggregate information from several sites collected at different times. The idea behind these studies is the collection of past studies will allow for greater generalization without additional cost or time being expended on new, possibly repetitive studies.
Critical Instance Case Studies These examine one or more sites for either the purpose of examining a situation of unique interest with little to no interest in generalizability, or to call into question or challenge a highly generalized or universal assertion. This method is useful for answering cause and effect questions.
Identifying a Theoretical Perspective
Much of the case study's design is inherently determined for researchers, depending on the field from which they are working. In composition studies, researchers are typically working from a qualitative, descriptive standpoint. In contrast, physicists will approach their research from a more quantitative perspective. Still, in designing the study, researchers need to make explicit the questions to be explored and the theoretical perspective from which they will approach the case. The three most commonly adopted theories are listed below:
Individual Theories These focus primarily on the individual development, cognitive behavior, personality, learning and disability, and interpersonal interactions of a particular subject.
Organizational Theories These focus on bureaucracies, institutions, organizational structure and functions, or excellence in organizational performance.
Social Theories These focus on urban development, group behavior, cultural institutions, or marketplace functions.
Two examples of case studies are used consistently throughout this chapter. The first, a study produced by Berkenkotter, Huckin, and Ackerman (1988), looks at a first year graduate student's initiation into an academic writing program. The study uses participant-observer and linguistic data collecting techniques to assess the student's knowledge of appropriate discourse conventions. Using the pseudonym Nate to refer to the subject, the study sought to illuminate the particular experience rather than to generalize about the experience of fledgling academic writers collectively.
For example, in Berkenkotter, Huckin, and Ackerman's (1988) study we are told that the researchers are interested in disciplinary communities. In the first paragraph, they ask what constitutes membership in a disciplinary community and how achieving membership might affect a writer's understanding and production of texts. In the third paragraph they state that researchers must negotiate their claims "within the context of his sub specialty's accepted knowledge and methodology." In the next paragraph they ask, "How is literacy acquired? What is the process through which novices gain community membership? And what factors either aid or hinder students learning the requisite linguistic behaviors?" This introductory section ends with a paragraph in which the study's authors claim that during the course of the study, the subject, Nate, successfully makes the transition from "skilled novice" to become an initiated member of the academic discourse community and that his texts exhibit linguistic changes which indicate this transition. In the next section the authors make explicit the sociolinguistic theoretical and methodological assumptions on which the study is based (1988). Thus the reader has a good understanding of the authors' theoretical background and purpose in conducting the study even before it is explicitly stated on the fourth page of the study. "Our purpose was to examine the effects of the educational context on one graduate student's production of texts as he wrote in different courses and for different faculty members over the academic year 1984-85." The goal of the study then, was to explore the idea that writers must be initiated into a writing community, and that this initiation will change the way one writes.
The second example is Janet Emig's (1971) study of the composing process of a group of twelfth graders. In this study, Emig seeks to answer the question of what happens to the self as a result educational stimuli in terms of academic writing. The case study used methods such as protocol analysis, tape-recorded interviews, and discourse analysis.
In the case of Janet Emig's (1971) study of the composing process of eight twelfth graders, four specific hypotheses were made:
- Twelfth grade writers engage in two modes of composing: reflexive and extensive.
- These differences can be ascertained and characterized through having the writers compose aloud their composition process.
- A set of implied stylistic principles governs the writing process.
- For twelfth grade writers, extensive writing occurs chiefly as a school-sponsored activity, or reflexive, as a self-sponsored activity.
In this study, the chief distinction is between the two dominant modes of composing among older, secondary school students. The distinctions are:
- The reflexive mode, which focuses on the writer's thoughts and feelings.
- The extensive mode, which focuses on conveying a message.
Emig also outlines the specific questions which guided the research in the opening pages of her Review of Literature , preceding the report.
Designing a Case Study
After considering the different sub categories of case study and identifying a theoretical perspective, researchers can begin to design their study. Research design is the string of logic that ultimately links the data to be collected and the conclusions to be drawn to the initial questions of the study. Typically, research designs deal with at least four problems:
- What questions to study
- What data are relevant
- What data to collect
- How to analyze that data
In other words, a research design is basically a blueprint for getting from the beginning to the end of a study. The beginning is an initial set of questions to be answered, and the end is some set of conclusions about those questions.
Because case studies are conducted on topics as diverse as Anglo-Saxon Literature (Thrane 1986) and AIDS prevention (Van Vugt 1994), it is virtually impossible to outline any strict or universal method or design for conducting the case study. However, Robert K. Yin (1993) does offer five basic components of a research design:
- A study's questions.
- A study's propositions (if any).
- A study's units of analysis.
- The logic that links the data to the propositions.
- The criteria for interpreting the findings.
In addition to these five basic components, Yin also stresses the importance of clearly articulating one's theoretical perspective, determining the goals of the study, selecting one's subject(s), selecting the appropriate method(s) of collecting data, and providing some considerations to the composition of the final report.
Conducting Case Studies
To obtain as complete a picture of the participant as possible, case study researchers can employ a variety of approaches and methods. These approaches, methods, and related issues are discussed in depth in this section.
Method: Single or Multi-modal?
To obtain as complete a picture of the participant as possible, case study researchers can employ a variety of methods. Some common methods include interviews , protocol analyses, field studies, and participant-observations. Emig (1971) chose to use several methods of data collection. Her sources included conversations with the students, protocol analysis, discrete observations of actual composition, writing samples from each student, and school records (Lauer and Asher 1988).
Berkenkotter, Huckin, and Ackerman (1988) collected data by observing classrooms, conducting faculty and student interviews, collecting self reports from the subject, and by looking at the subject's written work.
A study that was criticized for using a single method model was done by Flower and Hayes (1984). In this study that explores the ways in which writers use different forms of knowing to create space, the authors used only protocol analysis to gather data. The study came under heavy fire because of their decision to use only one method.
Participant Selection
Case studies can use one participant, or a small group of participants. However, it is important that the participant pool remain relatively small. The participants can represent a diverse cross section of society, but this isn't necessary.
For example, the Berkenkotter, Huckin, and Ackerman (1988) study looked at just one participant, Nate. By contrast, in Janet Emig's (1971) study of the composition process of twelfth graders, eight participants were selected representing a diverse cross section of the community, with volunteers from an all-white upper-middle-class suburban school, an all-black inner-city school, a racially mixed lower-middle-class school, an economically and racially mixed school, and a university school.
Often, a brief "case history" is done on the participants of the study in order to provide researchers with a clearer understanding of their participants, as well as some insight as to how their own personal histories might affect the outcome of the study. For instance, in Emig's study, the investigator had access to the school records of five of the participants, and to standardized test scores for the remaining three. Also made available to the researcher was the information that three of the eight students were selected as NCTE Achievement Award winners. These personal histories can be useful in later stages of the study when data are being analyzed and conclusions drawn.
Data Collection
There are six types of data collected in case studies:
- Archival records.
- Interviews.
- Direct observation.
- Participant observation.
In the field of composition research, these six sources might be:
- A writer's drafts.
- School records of student writers.
- Transcripts of interviews with a writer.
- Transcripts of conversations between writers (and protocols).
- Videotapes and notes from direct field observations.
- Hard copies of a writer's work on computer.
Depending on whether researchers have chosen to use a single or multi-modal approach for the case study, they may choose to collect data from one or any combination of these sources.
Protocols, that is, transcriptions of participants talking aloud about what they are doing as they do it, have been particularly common in composition case studies. For example, in Emig's (1971) study, the students were asked, in four different sessions, to give oral autobiographies of their writing experiences and to compose aloud three themes in the presence of a tape recorder and the investigator.
In some studies, only one method of data collection is conducted. For example, the Flower and Hayes (1981) report on the cognitive process theory of writing depends on protocol analysis alone. However, using multiple sources of evidence to increase the reliability and validity of the data can be advantageous.
Case studies are likely to be much more convincing and accurate if they are based on several different sources of information, following a corroborating mode. This conclusion is echoed among many composition researchers. For example, in her study of predrafting processes of high and low-apprehensive writers, Cynthia Selfe (1985) argues that because "methods of indirect observation provide only an incomplete reflection of the complex set of processes involved in composing, a combination of several such methods should be used to gather data in any one study." Thus, in this study, Selfe collected her data from protocols, observations of students role playing their writing processes, audio taped interviews with the students, and videotaped observations of the students in the process of composing.
It can be said then, that cross checking data from multiple sources can help provide a multidimensional profile of composing activities in a particular setting. Sharan Merriam (1985) suggests "checking, verifying, testing, probing, and confirming collected data as you go, arguing that this process will follow in a funnel-like design resulting in less data gathering in later phases of the study along with a congruent increase in analysis checking, verifying, and confirming."
It is important to note that in case studies, as in any qualitative descriptive research, while researchers begin their studies with one or several questions driving the inquiry (which influence the key factors the researcher will be looking for during data collection), a researcher may find new key factors emerging during data collection. These might be unexpected patterns or linguistic features which become evident only during the course of the research. While not bearing directly on the researcher's guiding questions, these variables may become the basis for new questions asked at the end of the report, thus linking to the possibility of further research.
Data Analysis
As the information is collected, researchers strive to make sense of their data. Generally, researchers interpret their data in one of two ways: holistically or through coding. Holistic analysis does not attempt to break the evidence into parts, but rather to draw conclusions based on the text as a whole. Flower and Hayes (1981), for example, make inferences from entire sections of their students' protocols, rather than searching through the transcripts to look for isolatable characteristics.
However, composition researchers commonly interpret their data by coding, that is by systematically searching data to identify and/or categorize specific observable actions or characteristics. These observable actions then become the key variables in the study. Sharan Merriam (1988) suggests seven analytic frameworks for the organization and presentation of data:
- The role of participants.
- The network analysis of formal and informal exchanges among groups.
- Historical.
- Thematical.
- Ritual and symbolism.
- Critical incidents that challenge or reinforce fundamental beliefs, practices, and values.
There are two purposes of these frameworks: to look for patterns among the data and to look for patterns that give meaning to the case study.
As stated above, while most researchers begin their case studies expecting to look for particular observable characteristics, it is not unusual for key variables to emerge during data collection. Typical variables coded in case studies of writers include pauses writers make in the production of a text, the use of specific linguistic units (such as nouns or verbs), and writing processes (planning, drafting, revising, and editing). In the Berkenkotter, Huckin, and Ackerman (1988) study, for example, researchers coded the participant's texts for use of connectives, discourse demonstratives, average sentence length, off-register words, use of the first person pronoun, and the ratio of definite articles to indefinite articles.
Since coding is inherently subjective, more than one coder is usually employed. In the Berkenkotter, Huckin, and Ackerman (1988) study, for example, three rhetoricians were employed to code the participant's texts for off-register phrases. The researchers established the agreement among the coders before concluding that the participant used fewer off-register words as the graduate program progressed.
Composing the Case Study Report
In the many forms it can take, "a case study is generically a story; it presents the concrete narrative detail of actual, or at least realistic events, it has a plot, exposition, characters, and sometimes even dialogue" (Boehrer 1990). Generally, case study reports are extensively descriptive, with "the most problematic issue often referred to as being the determination of the right combination of description and analysis" (1990). Typically, authors address each step of the research process, and attempt to give the reader as much context as possible for the decisions made in the research design and for the conclusions drawn.
This contextualization usually includes a detailed explanation of the researchers' theoretical positions, of how those theories drove the inquiry or led to the guiding research questions, of the participants' backgrounds, of the processes of data collection, of the training and limitations of the coders, along with a strong attempt to make connections between the data and the conclusions evident.
Although the Berkenkotter, Huckin, and Ackerman (1988) study does not, case study reports often include the reactions of the participants to the study or to the researchers' conclusions. Because case studies tend to be exploratory, most end with implications for further study. Here researchers may identify significant variables that emerged during the research and suggest studies related to these, or the authors may suggest further general questions that their case study generated.
For example, Emig's (1971) study concludes with a section dedicated solely to the topic of implications for further research, in which she suggests several means by which this particular study could have been improved, as well as questions and ideas raised by this study which other researchers might like to address, such as: is there a correlation between a certain personality and a certain composing process profile (e.g. is there a positive correlation between ego strength and persistence in revising)?
Also included in Emig's study is a section dedicated to implications for teaching, which outlines the pedagogical ramifications of the study's findings for teachers currently involved in high school writing programs.
Sharan Merriam (1985) also offers several suggestions for alternative presentations of data:
- Prepare specialized condensations for appropriate groups.
- Replace narrative sections with a series of answers to open-ended questions.
- Present "skimmer's" summaries at beginning of each section.
- Incorporate headlines that encapsulate information from text.
- Prepare analytic summaries with supporting data appendixes.
- Present data in colorful and/or unique graphic representations.
Issues of Validity and Reliability
Once key variables have been identified, they can be analyzed. Reliability becomes a key concern at this stage, and many case study researchers go to great lengths to ensure that their interpretations of the data will be both reliable and valid. Because issues of validity and reliability are an important part of any study in the social sciences, it is important to identify some ways of dealing with results.
Multi-modal case study researchers often balance the results of their coding with data from interviews or writer's reflections upon their own work. Consequently, the researchers' conclusions become highly contextualized. For example, in a case study which looked at the time spent in different stages of the writing process, Berkenkotter concluded that her participant, Donald Murray, spent more time planning his essays than in other writing stages. The report of this case study is followed by Murray's reply, wherein he agrees with some of Berkenkotter's conclusions and disagrees with others.
As is the case with other research methodologies, issues of external validity, construct validity, and reliability need to be carefully considered.
Commentary on Case Studies
Researchers often debate the relative merits of particular methods, among them case study. In this section, we comment on two key issues. To read the commentaries, choose any of the items below:
Strengths and Weaknesses of Case Studies
Most case study advocates point out that case studies produce much more detailed information than what is available through a statistical analysis. Advocates will also hold that while statistical methods might be able to deal with situations where behavior is homogeneous and routine, case studies are needed to deal with creativity, innovation, and context. Detractors argue that case studies are difficult to generalize because of inherent subjectivity and because they are based on qualitative subjective data, generalizable only to a particular context.
Flexibility
The case study approach is a comparatively flexible method of scientific research. Because its project designs seem to emphasize exploration rather than prescription or prediction, researchers are comparatively freer to discover and address issues as they arise in their experiments. In addition, the looser format of case studies allows researchers to begin with broad questions and narrow their focus as their experiment progresses rather than attempt to predict every possible outcome before the experiment is conducted.
Emphasis on Context
By seeking to understand as much as possible about a single subject or small group of subjects, case studies specialize in "deep data," or "thick description"--information based on particular contexts that can give research results a more human face. This emphasis can help bridge the gap between abstract research and concrete practice by allowing researchers to compare their firsthand observations with the quantitative results obtained through other methods of research.
Inherent Subjectivity
"The case study has long been stereotyped as the weak sibling among social science methods," and is often criticized as being too subjective and even pseudo-scientific. Likewise, "investigators who do case studies are often regarded as having deviated from their academic disciplines, and their investigations as having insufficient precision (that is, quantification), objectivity and rigor" (Yin 1989). Opponents cite opportunities for subjectivity in the implementation, presentation, and evaluation of case study research. The approach relies on personal interpretation of data and inferences. Results may not be generalizable, are difficult to test for validity, and rarely offer a problem-solving prescription. Simply put, relying on one or a few subjects as a basis for cognitive extrapolations runs the risk of inferring too much from what might be circumstance.
High Investment
Case studies can involve learning more about the subjects being tested than most researchers would care to know--their educational background, emotional background, perceptions of themselves and their surroundings, their likes, dislikes, and so on. Because of its emphasis on "deep data," the case study is out of reach for many large-scale research projects which look at a subject pool in the tens of thousands. A budget request of $10,000 to examine 200 subjects sounds more efficient than a similar request to examine four subjects.
Ethical Considerations
Researchers conducting case studies should consider certain ethical issues. For example, many educational case studies are often financed by people who have, either directly or indirectly, power over both those being studied and those conducting the investigation (1985). This conflict of interests can hinder the credibility of the study.
The personal integrity, sensitivity, and possible prejudices and/or biases of the investigators need to be taken into consideration as well. Personal biases can creep into how the research is conducted, alternative research methods used, and the preparation of surveys and questionnaires.
A common complaint in case study research is that investigators change direction during the course of the study unaware that their original research design was inadequate for the revised investigation. Thus, the researchers leave unknown gaps and biases in the study. To avoid this, researchers should report preliminary findings so that the likelihood of bias will be reduced.
Concerns about Reliability, Validity, and Generalizability
Merriam (1985) offers several suggestions for how case study researchers might actively combat the popular attacks on the validity, reliability, and generalizability of case studies:
- Prolong the Processes of Data Gathering on Site: This will help to insure the accuracy of the findings by providing the researcher with more concrete information upon which to formulate interpretations.
- Employ the Process of "Triangulation": Use a variety of data sources as opposed to relying solely upon one avenue of observation. One example of such a data check would be what McClintock, Brannon, and Maynard (1985) refer to as a "case cluster method," that is, when a single unit within a larger case is randomly sampled, and that data treated quantitatively." For instance, in Emig's (1971) study, the case cluster method was employed, singling out the productivity of a single student named Lynn. This cluster profile included an advanced case history of the subject, specific examination and analysis of individual compositions and protocols, and extensive interview sessions. The seven remaining students were then compared with the case of Lynn, to ascertain if there are any shared, or unique dimensions to the composing process engaged in by these eight students.
- Conduct Member Checks: Initiate and maintain an active corroboration on the interpretation of data between the researcher and those who provided the data. In other words, talk to your subjects.
- Collect Referential Materials: Complement the file of materials from the actual site with additional document support. For example, Emig (1971) supports her initial propositions with historical accounts by writers such as T.S. Eliot, James Joyce, and D.H. Lawrence. Emig also cites examples of theoretical research done with regards to the creative process, as well as examples of empirical research dealing with the writing of adolescents. Specific attention is then given to the four stages description of the composing process delineated by Helmoltz, Wallas, and Cowley, as it serves as the focal point in this study.
- Engage in Peer Consultation: Prior to composing the final draft of the report, researchers should consult with colleagues in order to establish validity through pooled judgment.
Although little can be done to combat challenges concerning the generalizability of case studies, "most writers suggest that qualitative research should be judged as credible and confirmable as opposed to valid and reliable" (Merriam 1985). Likewise, it has been argued that "rather than transplanting statistical, quantitative notions of generalizability and thus finding qualitative research inadequate, it makes more sense to develop an understanding of generalization that is congruent with the basic characteristics of qualitative inquiry" (1985). After all, criticizing the case study method for being ungeneralizable is comparable to criticizing a washing machine for not being able to tell the correct time. In other words, it is unjust to criticize a method for not being able to do something which it was never originally designed to do in the first place.
Annotated Bibliography
Armisted, C. (1984). How Useful are Case Studies. Training and Development Journal, 38 (2), 75-77.
This article looks at eight types of case studies, offers pros and cons of using case studies in the classroom, and gives suggestions for successfully writing and using case studies.
Bardovi-Harlig, K. (1997). Beyond Methods: Components of Second Language Teacher Education . New York: McGraw-Hill.
A compilation of various research essays which address issues of language teacher education. Essays included are: "Non-native reading research and theory" by Lee, "The case for Psycholinguistics" by VanPatten, and "Assessment and Second Language Teaching" by Gradman and Reed.
Bartlett, L. (1989). A Question of Good Judgment; Interpretation Theory and Qualitative Enquiry Address. 70th Annual Meeting of the American Educational Research Association. San Francisco.
Bartlett selected "quasi-historical" methodology, which focuses on the "truth" found in case records, as one that will provide "good judgments" in educational inquiry. He argues that although the method is not comprehensive, it can try to connect theory with practice.
Baydere, S. et. al. (1993). Multimedia conferencing as a tool for collaborative writing: a case study in Computer Supported Collaborative Writing. New York: Springer-Verlag.
The case study by Baydere et. al. is just one of the many essays in this book found in the series "Computer Supported Cooperative Work." Denley, Witefield and May explore similar issues in their essay, "A case study in task analysis for the design of a collaborative document production system."
Berkenkotter, C., Huckin, T., N., & Ackerman J. (1988). Conventions, Conversations, and the Writer: Case Study of a Student in a Rhetoric Ph.D. Program. Research in the Teaching of English, 22, 9-44.
The authors focused on how the writing of their subject, Nate or Ackerman, changed as he became more acquainted or familiar with his field's discourse community.
Berninger, V., W., and Gans, B., M. (1986). Language Profiles in Nonspeaking Individuals of Normal Intelligence with Severe Cerebral Palsy. Augmentative and Alternative Communication, 2, 45-50.
Argues that generalizations about language abilities in patients with severe cerebral palsy (CP) should be avoided. Standardized tests of different levels of processing oral language, of processing written language, and of producing written language were administered to 3 male participants (aged 9, 16, and 40 yrs).
Bockman, J., R., and Couture, B. (1984). The Case Method in Technical Communication: Theory and Models. Texas: Association of Teachers of Technical Writing.
Examines the study and teaching of technical writing, communication of technical information, and the case method in terms of those applications.
Boehrer, J. (1990). Teaching With Cases: Learning to Question. New Directions for Teaching and Learning, 42 41-57.
This article discusses the origins of the case method, looks at the question of what is a case, gives ideas about learning in case teaching, the purposes it can serve in the classroom, the ground rules for the case discussion, including the role of the question, and new directions for case teaching.
Bowman, W. R. (1993). Evaluating JTPA Programs for Economically Disadvantaged Adults: A Case Study of Utah and General Findings . Washington: National Commission for Employment Policy.
"To encourage state-level evaluations of JTPA, the Commission and the State of Utah co-sponsored this report on the effectiveness of JTPA Title II programs for adults in Utah. The technique used is non-experimental and the comparison group was selected from registrants with Utah's Employment Security. In a step-by-step approach, the report documents how non-experimental techniques can be applied and several specific technical issues can be addressed."
Boyce, A. (1993) The Case Study Approach for Pedagogists. Annual Meeting of the American Alliance for Health, Physical Education, Recreation and Dance. (Address). Washington DC.
This paper addresses how case studies 1) bridge the gap between teaching theory and application, 2) enable students to analyze problems and develop solutions for situations that will be encountered in the real world of teaching, and 3) helps students to evaluate the feasibility of alternatives and to understand the ramifications of a particular course of action.
Carson, J. (1993) The Case Study: Ideal Home of WAC Quantitative and Qualitative Data. Annual Meeting of the Conference on College Composition and Communication. (Address). San Diego.
"Increasingly, one of the most pressing questions for WAC advocates is how to keep [WAC] programs going in the face of numerous difficulties. Case histories offer the best chance for fashioning rhetorical arguments to keep WAC programs going because they offer the opportunity to provide a coherent narrative that contextualizes all documents and data, including what is generally considered scientific data. A case study of the WAC program, . . . at Robert Morris College in Pittsburgh demonstrates the advantages of this research method. Such studies are ideal homes for both naturalistic and positivistic data as well as both quantitative and qualitative information."
---. (1991). A Cognitive Process Theory of Writing. College Composition and Communication. 32. 365-87.
No abstract available.
Cromer, R. (1994) A Case Study of Dissociations Between Language and Cognition. Constraints on Language Acquisition: Studies of Atypical Children . Hillsdale: Lawrence Erlbaum Associates, 141-153.
Crossley, M. (1983) Case Study in Comparative and International Education: An Approach to Bridging the Theory-Practice Gap. Proceedings of the 11th Annual Conference of the Australian Comparative and International Education Society. Hamilton, NZ.
Case study research, as presented here, helps bridge the theory-practice gap in comparative and international research studies of education because it focuses on the practical, day-to-day context rather than on the national arena. The paper asserts that the case study method can be valuable at all levels of research, formation, and verification of theories in education.
Daillak, R., H., and Alkin, M., C. (1982). Qualitative Studies in Context: Reflections on the CSE Studies of Evaluation Use . California: EDRS
The report shows how the Center of the Study of Evaluation (CSE) applied qualitative techniques to a study of evaluation information use in local, Los Angeles schools. It critiques the effectiveness and the limitations of using case study, evaluation, field study, and user interview survey methodologies.
Davey, L. (1991). The Application of Case Study Evaluations. ERIC/TM Digest.
This article examines six types of case studies, the type of evaluation questions that can be answered, the functions served, some design features, and some pitfalls of the method.
Deutch, C. E. (1996). A course in research ethics for graduate students. College Teaching, 44, 2, 56-60.
This article describes a one-credit discussion course in research ethics for graduate students in biology. Case studies are focused on within the four parts of the course: 1) major issues, 2 )practical issues in scholarly work, 3) ownership of research results, and 4) training and personal decisions.
DeVoss, G. (1981). Ethics in Fieldwork Research. RIE 27p. (ERIC)
This article examines four of the ethical problems that can happen when conducting case study research: acquiring permission to do research, knowing when to stop digging, the pitfalls of doing collaborative research, and preserving the integrity of the participants.
Driscoll, A. (1985). Case Study of a Research Intervention: the University of Utah’s Collaborative Approach . San Francisco: Far West Library for Educational Research Development.
Paper presented at the annual meeting of the American Association of Colleges of Teacher Education, Denver, CO, March 1985. Offers information of in-service training, specifically case studies application.
Ellram, L. M. (1996). The Use of the Case Study Method in Logistics Research. Journal of Business Logistics, 17, 2, 93.
This article discusses the increased use of case study in business research, and the lack of understanding of when and how to use case study methodology in business.
Emig, J. (1971) The Composing Processes of Twelfth Graders . Urbana: NTCE.
This case study uses observation, tape recordings, writing samples, and school records to show that writing in reflexive and extensive situations caused different lengths of discourse and different clusterings of the components of the writing process.
Feagin, J. R. (1991). A Case For the Case Study . Chapel Hill: The University of North Carolina Press.
This book discusses the nature, characteristics, and basic methodological issues of the case study as a research method.
Feldman, H., Holland, A., & Keefe, K. (1989) Language Abilities after Left Hemisphere Brain Injury: A Case Study of Twins. Topics in Early Childhood Special Education, 9, 32-47.
"Describes the language abilities of 2 twin pairs in which 1 twin (the experimental) suffered brain injury to the left cerebral hemisphere around the time of birth and1 twin (the control) did not. One pair of twins was initially assessed at age 23 mo. and the other at about 30 mo.; they were subsequently evaluated in their homes 3 times at about 6-mo intervals."
Fidel, R. (1984). The Case Study Method: A Case Study. Library and Information Science Research, 6.
The article describes the use of case study methodology to systematically develop a model of online searching behavior in which study design is flexible, subject manner determines data gathering and analyses, and procedures adapt to the study's progressive change.
Flower, L., & Hayes, J. R. (1984). Images, Plans and Prose: The Representation of Meaning in Writing. Written Communication, 1, 120-160.
Explores the ways in which writers actually use different forms of knowing to create prose.
Frey, L. R. (1992). Interpreting Communication Research: A Case Study Approach Englewood Cliffs, N.J.: Prentice Hall.
The book discusses research methodologies in the Communication field. It focuses on how case studies bridge the gap between communication research, theory, and practice.
Gilbert, V. K. (1981). The Case Study as a Research Methodology: Difficulties and Advantages of Integrating the Positivistic, Phenomenological and Grounded Theory Approaches . The Annual Meeting of the Canadian Association for the Study of Educational Administration. (Address) Halifax, NS, Can.
This study on an innovative secondary school in England shows how a "low-profile" participant-observer case study was crucial to the initial observation, the testing of hypotheses, the interpretive approach, and the grounded theory.
Gilgun, J. F. (1994). A Case for Case Studies in Social Work Research. Social Work, 39, 4, 371-381.
This article defines case study research, presents guidelines for evaluation of case studies, and shows the relevance of case studies to social work research. It also looks at issues such as evaluation and interpretations of case studies.
Glennan, S. L., Sharp-Bittner, M. A. & Tullos, D. C. (1991). Augmentative and Alternative Communication Training with a Nonspeaking Adult: Lessons from MH. Augmentative and Alternative Communication, 7, 240-7.
"A response-guided case study documented changes in a nonspeaking 36-yr-old man's ability to communicate using 3 trained augmentative communication modes. . . . Data were collected in videotaped interaction sessions between the nonspeaking adult and a series of adult speaking."
Graves, D. (1981). An Examination of the Writing Processes of Seven Year Old Children. Research in the Teaching of English, 15, 113-134.
Hamel, J. (1993). Case Study Methods . Newbury Park: Sage. .
"In a most economical fashion, Hamel provides a practical guide for producing theoretically sharp and empirically sound sociological case studies. A central idea put forth by Hamel is that case studies must "locate the global in the local" thus making the careful selection of the research site the most critical decision in the analytic process."
Karthigesu, R. (1986, July). Television as a Tool for Nation-Building in the Third World: A Post-Colonial Pattern, Using Malaysia as a Case-Study. International Television Studies Conference. (Address). London, 10-12.
"The extent to which Television Malaysia, as a national mass media organization, has been able to play a role in nation building in the post-colonial period is . . . studied in two parts: how the choice of a model of nation building determines the character of the organization; and how the character of the organization influences the output of the organization."
Kenny, R. (1984). Making the Case for the Case Study. Journal of Curriculum Studies, 16, (1), 37-51.
The article looks at how and why the case study is justified as a viable and valuable approach to educational research and program evaluation.
Knirk, F. (1991). Case Materials: Research and Practice. Performance Improvement Quarterly, 4 (1 ), 73-81.
The article addresses the effectiveness of case studies, subject areas where case studies are commonly used, recent examples of their use, and case study design considerations.
Klos, D. (1976). Students as Case Writers. Teaching of Psychology, 3.2, 63-66.
This article reviews a course in which students gather data for an original case study of another person. The task requires the students to design the study, collect the data, write the narrative, and interpret the findings.
Leftwich, A. (1981). The Politics of Case Study: Problems of Innovation in University Education. Higher Education Review, 13.2, 38-64.
The article discusses the use of case studies as a teaching method. Emphasis is on the instructional materials, interdisciplinarity, and the complex relationships within the university that help or hinder the method.
Mabrito, M. (1991, Oct.). Electronic Mail as a Vehicle for Peer Response: Conversations of High and Low Apprehensive Writers. Written Communication, 509-32.
McCarthy, S., J. (1955). The Influence of Classroom Discourse on Student Texts: The Case of Ella . East Lansing: Institute for Research on Teaching.
A look at how students of color become marginalized within traditional classroom discourse. The essay follows the struggles of one black student: Ella.
Matsuhashi, A., ed. (1987). Writing in Real Time: Modeling Production Processes Norwood, NJ: Ablex Publishing Corporation.
Investigates how writers plan to produce discourse for different purposes to report, to generalize, and to persuade, as well as how writers plan for sentence level units of language. To learn about planning, an observational measure of pause time was used" (ERIC).
Merriam, S. B. (1985). The Case Study in Educational Research: A Review of Selected Literature. Journal of Educational Thought, 19.3, 204-17.
The article examines the characteristics of, philosophical assumptions underlying the case study, the mechanics of conducting a case study, and the concerns about the reliability, validity, and generalizability of the method.
---. (1988). Case Study Research in Education: A Qualitative Approach San Francisco: Jossey Bass.
Merry, S. E., & Milner, N. eds. (1993). The Possibility of Popular Justice: A Case Study of Community Mediation in the United States . Ann Arbor: U of Michigan.
". . . this volume presents a case study of one experiment in popular justice, the San Francisco Community Boards. This program has made an explicit claim to create an alternative justice, or new justice, in the midst of a society ordered by state law. The contributors to this volume explore the history and experience of the program and compare it to other versions of popular justice in the United States, Europe, and the Third World."
Merseth, K. K. (1991). The Case for Cases in Teacher Education. RIE. 42p. (ERIC).
This monograph argues that the case method of instruction offers unique potential for revitalizing the field of teacher education.
Michaels, S. (1987). Text and Context: A New Approach to the Study of Classroom Writing. Discourse Processes, 10, 321-346.
"This paper argues for and illustrates an approach to the study of writing that integrates ethnographic analysis of classroom interaction with linguistic analysis of written texts and teacher/student conversational exchanges. The approach is illustrated through a case study of writing in a single sixth grade classroom during a single writing assignment."
Milburn, G. (1995). Deciphering a Code or Unraveling a Riddle: A Case Study in the Application of a Humanistic Metaphor to the Reporting of Social Studies Teaching. Theory and Research in Education, 13.
This citation serves as an example of how case studies document learning procedures in a senior-level economics course.
Milley, J. E. (1979). An Investigation of Case Study as an Approach to Program Evaluation. 19th Annual Forum of the Association for Institutional Research. (Address). San Diego.
The case study method merged a narrative report focusing on the evaluator as participant-observer with document review, interview, content analysis, attitude questionnaire survey, and sociogram analysis. Milley argues that case study program evaluation has great potential for widespread use.
Minnis, J. R. (1985, Sept.). Ethnography, Case Study, Grounded Theory, and Distance Education Research. Distance Education, 6.2.
This article describes and defines the strengths and weaknesses of ethnography, case study, and grounded theory.
Nunan, D. (1992). Collaborative language learning and teaching . New York: Cambridge University Press.
Included in this series of essays is Peter Sturman’s "Team Teaching: a case study from Japan" and David Nunan’s own "Toward a collaborative approach to curriculum development: a case study."
Nystrand, M., ed. (1982). What Writers Know: The Language, Process, and Structure of Written Discourse . New York: Academic Press.
Owenby, P. H. (1992). Making Case Studies Come Alive. Training, 29, (1), 43-46. (ERIC)
This article provides tips for writing more effective case studies.
---. (1981). Pausing and Planning: The Tempo of Writer Discourse Production. Research in the Teaching of English, 15 (2),113-34.
Perl, S. (1979). The Composing Processes of Unskilled College Writers. Research in the Teaching of English, 13, 317-336.
"Summarizes a study of five unskilled college writers, focusing especially on one of the five, and discusses the findings in light of current pedagogical practice and research design."
Pilcher J. and A. Coffey. eds. (1996). Gender and Qualitative Research . Brookfield: Aldershot, Hants, England.
This book provides a series of essays which look at gender identity research, qualitative research and applications of case study to questions of gendered pedagogy.
Pirie, B. S. (1993). The Case of Morty: A Four Year Study. Gifted Education International, 9 (2), 105-109.
This case study describes a boy from kindergarten through third grade with above average intelligence but difficulty in learning to read, write, and spell.
Popkewitz, T. (1993). Changing Patterns of Power: Social Regulation and Teacher Education Reform. Albany: SUNY Press.
Popkewitz edits this series of essays that address case studies on educational change and the training of teachers. The essays vary in terms of discipline and scope. Also, several authors include case studies of educational practices in countries other than the United States.
---. (1984). The Predrafting Processes of Four High- and Four Low Apprehensive Writers. Research in the Teaching of English, 18, (1), 45-64.
Rasmussen, P. (1985, March) A Case Study on the Evaluation of Research at the Technical University of Denmark. International Journal of Institutional Management in Higher Education, 9 (1).
This is an example of a case study methodology used to evaluate the chemistry and chemical engineering departments at the University of Denmark.
Roth, K. J. (1986). Curriculum Materials, Teacher Talk, and Student Learning: Case Studies in Fifth-Grade Science Teaching . East Lansing: Institute for Research on Teaching.
Roth offers case studies on elementary teachers, elementary school teaching, science studies and teaching, and verbal learning.
Selfe, C. L. (1985). An Apprehensive Writer Composes. When a Writer Can't Write: Studies in Writer's Block and Other Composing-Process Problems . (pp. 83-95). Ed. Mike Rose. NMY: Guilford.
Smith-Lewis, M., R. and Ford, A. (1987). A User's Perspective on Augmentative Communication. Augmentative and Alternative Communication, 3, 12-7.
"During a series of in-depth interviews, a 25-yr-old woman with cerebral palsy who utilized augmentative communication reflected on the effectiveness of the devices designed for her during her school career."
St. Pierre, R., G. (1980, April). Follow Through: A Case Study in Metaevaluation Research . 64th Annual Meeting of the American Educational Research Association. (Address).
The three approaches to metaevaluation are evaluation of primary evaluations, integrative meta-analysis with combined primary evaluation results, and re-analysis of the raw data from a primary evaluation.
Stahler, T., M. (1996, Feb.) Early Field Experiences: A Model That Worked. ERIC.
"This case study of a field and theory class examines a model designed to provide meaningful field experiences for preservice teachers while remaining consistent with the instructor's beliefs about the role of teacher education in preparing teachers for the classroom."
Stake, R. E. (1995). The Art of Case Study Research. Thousand Oaks: Sage Publications.
This book examines case study research in education and case study methodology.
Stiegelbauer, S. (1984) Community, Context, and Co-curriculum: Situational Factors Influencing School Improvements in a Study of High Schools. Presented at the annual meeting of the American Educational Research Association, New Orleans, LA.
Discussion of several case studies: one looking at high school environments, another examining educational innovations.
Stolovitch, H. (1990). Case Study Method. Performance And Instruction, 29, (9), 35-37.
This article describes the case study method as a form of simulation and presents guidelines for their use in professional training situations.
Thaller, E. (1994). Bibliography for the Case Method: Using Case Studies in Teacher Education. RIE. 37 p.
This bibliography presents approximately 450 citations on the use of case studies in teacher education from 1921-1993.
Thrane, T. (1986). On Delimiting the Senses of Near-Synonyms in Historical Semantics: A Case Study of Adjectives of 'Moral Sufficiency' in the Old English Andreas. Linguistics Across Historical and Geographical Boundaries: In Honor of Jacek Fisiak on the Occasion of his Fiftieth Birthday . Berlin: Mouton de Gruyter.
United Nations. (1975). Food and Agriculture Organization. Report on the FAO/UNFPA Seminar on Methodology, Research and Country: Case Studies on Population, Employment and Productivity . Rome: United Nations.
This example case study shows how the methodology can be used in a demographic and psychographic evaluation. At the same time, it discusses the formation and instigation of the case study methodology itself.
Van Vugt, J. P., ed. (1994). Aids Prevention and Services: Community Based Research . Westport: Bergin and Garvey.
"This volume has been five years in the making. In the process, some of the policy applications called for have met with limited success, such as free needle exchange programs in a limited number of American cities, providing condoms to prison inmates, and advertisements that depict same-sex couples. Rather than dating our chapters that deal with such subjects, such policy applications are verifications of the type of research demonstrated here. Furthermore, they indicate the critical need to continue community based research in the various communities threatened by acquired immuno-deficiency syndrome (AIDS) . . . "
Welch, W., ed. (1981, May). Case Study Methodology in Educational Evaluation. Proceedings of the Minnesota Evaluation Conference. Minnesota. (Address).
The four papers in these proceedings provide a comprehensive picture of the rationale, methodology, strengths, and limitations of case studies.
Williams, G. (1987). The Case Method: An Approach to Teaching and Learning in Educational Administration. RIE, 31p.
This paper examines the viability of the case method as a teaching and learning strategy in instructional systems geared toward the training of personnel of the administration of various aspects of educational systems.
Yin, R. K. (1993). Advancing Rigorous Methodologies: A Review of 'Towards Rigor in Reviews of Multivocal Literatures.' Review of Educational Research, 61, (3).
"R. T. Ogawa and B. Malen's article does not meet its own recommended standards for rigorous testing and presentation of its own conclusions. Use of the exploratory case study to analyze multivocal literatures is not supported, and the claim of grounded theory to analyze multivocal literatures may be stronger."
---. (1989). Case Study Research: Design and Methods. London: Sage Publications Inc.
This book discusses in great detail, the entire design process of the case study, including entire chapters on collecting evidence, analyzing evidence, composing the case study report, and designing single and multiple case studies.
Related Links
Consider the following list of related Web sites for more information on the topic of case study research. Note: although many of the links cover the general category of qualitative research, all have sections that address issues of case studies.
- Sage Publications on Qualitative Methodology: Search here for a comprehensive list of new books being published about "Qualitative Methodology" http://www.sagepub.co.uk/
- The International Journal of Qualitative Studies in Education: An on-line journal "to enhance the theory and practice of qualitative research in education." On-line submissions are welcome. http://www.tandf.co.uk/journals/tf/09518398.html
- Qualitative Research Resources on the Internet: From syllabi to home pages to bibliographies. All links relate somehow to qualitative research. http://www.nova.edu/ssss/QR/qualres.html
Becker, Bronwyn, Patrick Dawson, Karen Devine, Carla Hannum, Steve Hill, Jon Leydens, Debbie Matuskevich, Carol Traver, & Mike Palmquist. (2005). Case Studies. Writing@CSU . Colorado State University. https://writing.colostate.edu/guides/guide.cfm?guideid=60
Educational resources and simple solutions for your research journey
What is a Case Study in Research? Definition, Methods, and Examples
Case study methodology offers researchers an exciting opportunity to explore intricate phenomena within specific contexts using a wide range of data sources and collection methods. It is highly pertinent in health and social sciences, environmental studies, social work, education, and business studies. Its diverse applications, such as advancing theory, program evaluation, and intervention development, make it an invaluable tool for driving meaningful research and fostering positive change.[ 1]
Table of Contents
What is a Case Study?
A case study method involves a detailed examination of a single subject, such as an individual, group, organization, event, or community, to explore and understand complex issues in real-life contexts. By focusing on one specific case, researchers can gain a deep understanding of the factors and dynamics at play, understanding their complex relationships, which might be missed in broader, more quantitative studies.
When to do a Case Study?
A case study design is useful when you want to explore a phenomenon in-depth and in its natural context. Here are some examples of when to use a case study :[ 2]
- Exploratory Research: When you want to explore a new topic or phenomenon, a case study can help you understand the subject deeply. For example , a researcher studying a newly discovered plant species might use a case study to document its characteristics and behavior.
- Descriptive Research: If you want to describe a complex phenomenon or process, a case study can provide a detailed and comprehensive description. For instance, a case study design could describe the experiences of a group of individuals living with a rare disease.
- Explanatory Research: When you want to understand why a particular phenomenon occurs, a case study can help you identify causal relationships. A case study design could investigate the reasons behind the success or failure of a particular business strategy.
- Theory Building: Case studies can also be used to develop or refine theories. By systematically analyzing a series of cases, researchers can identify patterns and relationships that can contribute to developing new theories or refining existing ones.
- Critical Instance: Sometimes, a single case can be used to study a rare or unusual phenomenon, but it is important for theoretical or practical reasons. For example , the case of Phineas Gage, a man who survived a severe brain injury, has been widely studied to understand the relationship between the brain and behavior.
- Comparative Analysis: Case studies can also compare different cases or contexts. A case study example involves comparing the implementation of a particular policy in different countries to understand its effectiveness and identifying best practices.
How to Create a Case Study – Step by Step
Step 1: select a case .
Careful case selection ensures relevance, insight, and meaningful contribution to existing knowledge in your field. Here’s how you can choose a case study design :[ 3]
- Define Your Objectives: Clarify the purpose of your case study and what you hope to achieve. Do you want to provide new insights, challenge existing theories, propose solutions to a problem, or explore new research directions?
- Consider Unusual or Outlying Cases: Focus on unusual, neglected, or outlying cases that can provide unique insights.
- Choose a Representative Case: Alternatively, select a common or representative case to exemplify a particular category, experience, or phenomenon.
- Avoid Bias: Ensure your selection process is unbiased using random or criteria-based selection.
- Be Clear and Specific: Clearly define the boundaries of your study design , including the scope, timeframe, and key stakeholders.
- Ethical Considerations: Consider ethical issues, such as confidentiality and informed consent.
Step 2: Build a Theoretical Framework
To ensure your case study has a solid academic foundation, it’s important to build a theoretical framework:
- Conduct a Literature Review: Identify key concepts and theories relevant to your case study .
- Establish Connections with Theory: Connect your case study with existing theories in the field.
- Guide Your Analysis and Interpretation: Use your theoretical framework to guide your analysis, ensuring your findings are grounded in established theories and concepts.
Step 3: Collect Your Data
To conduct a comprehensive case study , you can use various research methods. These include interviews, observations, primary and secondary sources analysis, surveys, and a mixed methods approach. The aim is to gather rich and diverse data to enable a detailed analysis of your case study .
Step 4: Describe and Analyze the Case
How you report your findings will depend on the type of research you’re conducting. Here are two approaches:
- Structured Approach: Follows a scientific paper format, making it easier for readers to follow your argument.
- Narrative Approach: A more exploratory style aiming to analyze meanings and implications.
Regardless of the approach you choose, it’s important to include the following elements in your case study :
- Contextual Details: Provide background information about the case, including relevant historical, cultural, and social factors that may have influenced the outcome.
- Literature and Theory: Connect your case study to existing literature and theory in the field. Discuss how your findings contribute to or challenge existing knowledge.
- Wider Patterns or Debates: Consider how your case study fits into wider patterns or debates within the field. Discuss any implications your findings may have for future research or practice.
What Are the Benefits of a Case Study
Case studies offer a range of benefits , making them a powerful tool in research.
1. In-Depth Analysis
- Comprehensive Understanding: Case studies allow researchers to thoroughly explore a subject, understanding the complexities and nuances involved.
- Rich Data: They offer rich qualitative and sometimes quantitative data, capturing the intricacies of real-life contexts.
2. Contextual Insight
- Real-World Application: Case studies provide insights into real-world applications, making the findings highly relevant and practical.
- Context-Specific: They highlight how various factors interact within a specific context, offering a detailed picture of the situation.
3. Flexibility
- Methodological Diversity: Case studies can use various data collection methods, including interviews, observations, document analysis, and surveys.
- Adaptability: Researchers can adapt the case study approach to fit the specific needs and circumstances of the research.
4. Practical Solutions
- Actionable Insights: The detailed findings from case studies can inform practical solutions and recommendations for practitioners and policymakers.
- Problem-Solving: They help understand the root causes of problems and devise effective strategies to address them.
5. Unique Cases
- Rare Phenomena: Case studies are particularly valuable for studying rare or unique cases that other research methods may not capture.
- Detailed Documentation: They document and preserve detailed information about specific instances that might otherwise be overlooked.
What Are the Limitations of a Case Study
While case studies offer valuable insights and a detailed understanding of complex issues, they have several limitations .
1. Limited Generalizability
- Specific Context: Case studies often focus on a single case or a small number of cases, which may limit the generalization of findings to broader populations or different contexts.
- Unique Situations: The unique characteristics of the case may not be representative of other situations, reducing the applicability of the results.
2. Subjectivity
- Researcher Bias: The researcher’s perspectives and interpretations can influence the analysis and conclusions, potentially introducing bias.
- Participant Bias: Participants’ responses and behaviors may be influenced by their awareness of being studied, known as the Hawthorne effect.
3. Time-Consuming
- Data Collection and Analysis: Gathering detailed, in-depth data requires significant time and effort, making case studies more time-consuming than other research methods.
- Longitudinal Studies: If the case study observes changes over time, it can become even more prolonged.
4. Resource Intensive
- Financial and Human Resources: Conducting comprehensive case studies may require significant financial investment and human resources, including trained researchers and participant access.
- Access to Data: Accessing relevant and reliable data sources can be challenging, particularly in sensitive or proprietary contexts.
5. Replication Difficulties
- Unique Contexts: A case study’s specific and detailed context makes it difficult to replicate the study exactly, limiting the ability to validate findings through repetition.
- Variability: Differences in contexts, researchers, and methodologies can lead to variations in findings, complicating efforts to achieve consistent results.
By acknowledging and addressing these limitations , researchers can enhance the rigor and reliability of their case study findings.
Key Takeaways
Case studies are valuable in research because they provide an in-depth, contextual analysis of a single subject, event, or organization. They allow researchers to explore complex issues in real-world settings, capturing detailed qualitative and quantitative data. This method is useful for generating insights, developing theories, and offering practical solutions to problems. They are versatile, applicable in diverse fields such as business, education, and health, and can complement other research methods by providing rich, contextual evidence. However, their findings may have limited generalizability due to the focus on a specific case.
Frequently Asked Questions
Q: What is a case study in research?
A case study in research is an impactful tool for gaining a deep understanding of complex issues within their real-life context. It combines various data collection methods and provides rich, detailed insights that can inform theory development and practical applications.
Q: What are the advantages of using case studies in research?
Case studies are a powerful research method, offering advantages such as in-depth analysis, contextual insights, flexibility, rich data, and the ability to handle complex issues. They are particularly valuable for exploring new areas, generating hypotheses, and providing detailed, illustrative examples that can inform theory and practice.
Q: Can case studies be used in quantitative research?
While case studies are predominantly associated with qualitative research, they can effectively incorporate quantitative methods to provide a more comprehensive analysis. A mixed-methods approach leverages qualitative and quantitative research strengths, offering a powerful tool for exploring complex issues in a real-world context. For example , a new medical treatment case study can incorporate quantitative clinical outcomes (e.g., patient recovery rates and dosage levels) along with qualitative patient interviews.
Q: What are the key components of a case study?
A case study typically includes several key components:
- Introductio n, which provides an overview and sets the context by presenting the problem statement and research objectives;
- Literature review , which connects the study to existing theories and prior research;
- Methodology , which details the case study design , data collection methods, and analysis techniques;
- Findings , which present the data and results, including descriptions, patterns, and themes;
- Discussion and conclusion , which interpret the findings, discuss their implications, and offer conclusions, practical applications, limitations, and suggestions for future research.
Together, these components ensure a comprehensive, systematic, and insightful exploration of the case.
References
- de Vries, K. (2020). Case study methodology. In Critical qualitative health research (pp. 41-52). Routledge.
- Fidel, R. (1984). The case study method: A case study. Library and Information Science Research , 6 (3), 273-288.
- Thomas, G. (2021). How to do your case study. How to do your case study , 1-320.
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Case Study | Definition, Examples & Methods
Published on 5 May 2022 by Shona McCombes . Revised on 30 January 2023.
A case study is a detailed study of a specific subject, such as a person, group, place, event, organisation, or phenomenon. Case studies are commonly used in social, educational, clinical, and business research.
A case study research design usually involves qualitative methods , but quantitative methods are sometimes also used. Case studies are good for describing , comparing, evaluating, and understanding different aspects of a research problem .
Table of contents
When to do a case study, step 1: select a case, step 2: build a theoretical framework, step 3: collect your data, step 4: describe and analyse the case.
A case study is an appropriate research design when you want to gain concrete, contextual, in-depth knowledge about a specific real-world subject. It allows you to explore the key characteristics, meanings, and implications of the case.
Case studies are often a good choice in a thesis or dissertation . They keep your project focused and manageable when you don’t have the time or resources to do large-scale research.
You might use just one complex case study where you explore a single subject in depth, or conduct multiple case studies to compare and illuminate different aspects of your research problem.
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Once you have developed your problem statement and research questions , you should be ready to choose the specific case that you want to focus on. A good case study should have the potential to:
- Provide new or unexpected insights into the subject
- Challenge or complicate existing assumptions and theories
- Propose practical courses of action to resolve a problem
- Open up new directions for future research
Unlike quantitative or experimental research, a strong case study does not require a random or representative sample. In fact, case studies often deliberately focus on unusual, neglected, or outlying cases which may shed new light on the research problem.
If you find yourself aiming to simultaneously investigate and solve an issue, consider conducting action research . As its name suggests, action research conducts research and takes action at the same time, and is highly iterative and flexible.
However, you can also choose a more common or representative case to exemplify a particular category, experience, or phenomenon.
While case studies focus more on concrete details than general theories, they should usually have some connection with theory in the field. This way the case study is not just an isolated description, but is integrated into existing knowledge about the topic. It might aim to:
- Exemplify a theory by showing how it explains the case under investigation
- Expand on a theory by uncovering new concepts and ideas that need to be incorporated
- Challenge a theory by exploring an outlier case that doesn’t fit with established assumptions
To ensure that your analysis of the case has a solid academic grounding, you should conduct a literature review of sources related to the topic and develop a theoretical framework . This means identifying key concepts and theories to guide your analysis and interpretation.
There are many different research methods you can use to collect data on your subject. Case studies tend to focus on qualitative data using methods such as interviews, observations, and analysis of primary and secondary sources (e.g., newspaper articles, photographs, official records). Sometimes a case study will also collect quantitative data .
The aim is to gain as thorough an understanding as possible of the case and its context.
In writing up the case study, you need to bring together all the relevant aspects to give as complete a picture as possible of the subject.
How you report your findings depends on the type of research you are doing. Some case studies are structured like a standard scientific paper or thesis, with separate sections or chapters for the methods , results , and discussion .
Others are written in a more narrative style, aiming to explore the case from various angles and analyse its meanings and implications (for example, by using textual analysis or discourse analysis ).
In all cases, though, make sure to give contextual details about the case, connect it back to the literature and theory, and discuss how it fits into wider patterns or debates.
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Writing a Case Study
What is a case study?
A Case study is:
- An in-depth research design that primarily uses a qualitative methodology but sometimes includes quantitative methodology.
- Used to examine an identifiable problem confirmed through research.
- Used to investigate an individual, group of people, organization, or event.
- Used to mostly answer "how" and "why" questions.
What are the different types of case studies?
Note: These are the primary case studies. As you continue to research and learn
about case studies you will begin to find a robust list of different types.
Who are your case study participants?
What is triangulation ?
Validity and credibility are an essential part of the case study. Therefore, the researcher should include triangulation to ensure trustworthiness while accurately reflecting what the researcher seeks to investigate.
How to write a Case Study?
When developing a case study, there are different ways you could present the information, but remember to include the five parts for your case study.
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Case Studies
Case studies are a popular research method in business area. Case studies aim to analyze specific issues within the boundaries of a specific environment, situation or organization.
According to its design, case studies in business research can be divided into three categories: explanatory, descriptive and exploratory.
Explanatory case studies aim to answer ‘how’ or ’why’ questions with little control on behalf of researcher over occurrence of events. This type of case studies focus on phenomena within the contexts of real-life situations. Example: “An investigation into the reasons of the global financial and economic crisis of 2008 – 2010.”
Descriptive case studies aim to analyze the sequence of interpersonal events after a certain amount of time has passed. Studies in business research belonging to this category usually describe culture or sub-culture, and they attempt to discover the key phenomena. Example: “Impact of increasing levels of multiculturalism on marketing practices: A case study of McDonald’s Indonesia.”
Exploratory case studies aim to find answers to the questions of ‘what’ or ‘who’. Exploratory case study data collection method is often accompanied by additional data collection method(s) such as interviews, questionnaires, experiments etc. Example: “A study into differences of leadership practices between private and public sector organizations in Atlanta, USA.”
Advantages of case study method include data collection and analysis within the context of phenomenon, integration of qualitative and quantitative data in data analysis, and the ability to capture complexities of real-life situations so that the phenomenon can be studied in greater levels of depth. Case studies do have certain disadvantages that may include lack of rigor, challenges associated with data analysis and very little basis for generalizations of findings and conclusions.
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Writing A Case Study
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Case studies are effective research methods that focus on one specific case over time. This gives a detailed view that's great for learning.
Writing a case study is a very useful form of study in the educational process. With real-life examples, students can learn more effectively.
A case study also has different types and forms. As a rule of thumb, all of them require a detailed and convincing answer based on a thorough analysis.
In this blog, we are going to discuss the different types of case study research methods in detail.
So, let’s dive right in!
- 1. Understanding Case Studies
- 2. What are the Types of Case Study?
- 3. Types of Subjects of Case Study
- 4. Benefits of Case Study for Students
Understanding Case Studies
Case studies are a type of research methodology. Case study research designs examine subjects, projects, or organizations to provide an analysis based on the evidence.
It allows you to get insight into what causes any subject’s decisions and actions. This makes case studies a great way for students to develop their research skills.
A case study focuses on a single project for an extended period, which allows students to explore the topic in depth.
What are the Types of Case Study?
Multiple case studies are used for different purposes. The main purpose of case studies is to analyze problems within the boundaries of a specific organization, environment, or situation.
Many aspects of a case study such as data collection and analysis, qualitative research questions, etc. are dependent on the researcher and what the study is looking to address.
Case studies can be divided into the following categories:
Illustrative Case Study
Exploratory case study, cumulative case study, critical instance case study, descriptive case study, intrinsic case study, instrumental case study.
Let’s take a look at the detailed description of each type of case study with examples.
An illustrative case study is used to examine a familiar case to help others understand it. It is one of the main types of case studies in research methodology and is primarily descriptive.
In this type of case study, usually, one or two instances are used to explain what a situation is like.
Here is an example to help you understand it better:
Illustrative Case Study Example
An exploratory case study is usually done before a larger-scale research. These types of case studies are very popular in the social sciences like political science and primarily focus on real-life contexts and situations.
This method is useful in identifying research questions and methods for a large and complex study.
Let’s take a look at this example to help you have a better understanding:
Exploratory Case Study Example
A cumulative case study is one of the main types of case studies in qualitative research. It is used to collect information from different sources at different times.
This case study aims to summarize the past studies without spending additional cost and time on new investigations.
Let’s take a look at the example below:
Cumulative Case Study Example
Critical instances case studies are used to determine the cause and consequence of an event.
The main reason for this type of case study is to investigate one or more sources with unique interests and sometimes with no interest in general.
Take a look at this example below:
Critical Instance Case Study Example
When you have a hypothesis, you can design a descriptive study. It aims to find connections between the subject being studied and a theory.
After making these connections, the study can be concluded. The results of the descriptive case study will usually suggest how to develop a theory further.
This example can help you understand the concept better:
Descriptive Case Study Example
Intrinsic studies are more commonly used in psychology, healthcare, or social work. So, if you were looking for types of case studies in sociology, or types of case studies in social research, this is it.
The focus of intrinsic studies is on the individual. The aim of such studies is not only to understand the subject better but also their history and how they interact with their environment.
Here is an example to help you understand;
Intrinsic Case Study Example
This type of case study is mostly used in qualitative research. In an instrumental case study, the specific case is selected to provide information about the research question.
It offers a lens through which researchers can explore complex concepts, theories, or generalizations.
Take a look at the example below to have a better understanding of the concepts:
Instrumental Case Study Example
Review some case study examples to help you understand how a specific case study is conducted.
Types of Subjects of Case Study
In general, there are 5 types of subjects that case studies address. Every case study fits into the following subject categories.
- Person: This type of study focuses on one subject or individual and can use several research methods to determine the outcome.
- Group: This type of study takes into account a group of individuals. This could be a group of friends, coworkers, or family.
- Location: The main focus of this type of study is the place. It also takes into account how and why people use the place.
- Organization: This study focuses on an organization or company. This could also include the company employees or people who work in an event at the organization.
- Event: This type of study focuses on a specific event. It could be societal or cultural and examines how it affects the surroundings.
Benefits of Case Study for Students
Here's a closer look at the multitude of benefits students can have with case studies:
Real-world Application
Case studies serve as a crucial link between theory and practice. By immersing themselves in real-world scenarios, students can apply theoretical knowledge to practical situations.
Critical Thinking Skills
Analyzing case studies demands critical thinking and informed decision-making. Students cultivate the ability to evaluate information, identify key factors, and develop well-reasoned solutions – essential skills in both academic and professional contexts.
Enhanced Problem-solving Abilities
Case studies often present complex problems that require creative and strategic solutions. Engaging with these challenges refines students' problem-solving skills, encouraging them to think innovatively and develop effective approaches.
Holistic Understanding
Going beyond theoretical concepts, case studies provide a holistic view of a subject. Students gain insights into the multifaceted aspects of a situation, helping them connect the dots and understand the broader context.
Exposure to Diverse Perspectives
Case studies often encompass a variety of industries, cultures, and situations. This exposure broadens students' perspectives, fostering a more comprehensive understanding of the world and the challenges faced by different entities.
So there you have it!
We have explored different types of case studies and their examples. Case studies act as the tools to understand and deal with the many challenges and opportunities around us.
Case studies are being used more and more in colleges and universities to help students understand how a hypothetical event can influence a person, group, or organization in real life.
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Case Study Research: Methods and Designs
Case study research is a type of qualitative research design. It’s often used in the social sciences because it involves…
Case study research is a type of qualitative research design. It’s often used in the social sciences because it involves observing subjects, or cases, in their natural setting, with minimal interference from the researcher.
In the case study method , researchers pose a specific question about an individual or group to test their theories or hypothesis. This can be done by gathering data from interviews with key informants.
Here’s what you need to know about case study research design .
What Is The Case Study Method?
Main approaches to data collection, case study research methods, how case studies are used, case study model.
Case study research is a great way to understand the nuances of a matter that can get lost in quantitative research methods. A case study is distinct from other qualitative studies in the following ways:
- It’s interested in the effect of a set of circumstances on an individual or group.
- It begins with a specific question about one or more cases.
- It focuses on individual accounts and experiences.
Here are the primary features of case study research:
- Case study research methods typically involve the researcher asking a few questions of one person or a small number of people—known as respondents—to test one hypothesis.
- Case study in research methodology may apply triangulation to collect data, in which the researcher uses several sources, including documents and field data. This is then analyzed and interpreted to form a hypothesis that can be tested through further research or validated by other researchers.
- The case study method requires clear concepts and theories to guide its methods. A well-defined research question is crucial when conducting a case study because the results of the study depend on it. The best approach to answering a research question is to challenge the existing theories, hypotheses or assumptions.
- Concepts are defined using objective language with no reference to preconceived notions that individuals might have about them. The researcher sets out to discover by asking specific questions on how people think or perceive things in their given situation.
They commonly use the case study method in business, management, psychology, sociology, political science and other related fields.
A fundamental requirement of qualitative research is recording observations that provide an understanding of reality. When it comes to the case study method, there are two major approaches that can be used to collect data: document review and fieldwork.
A case study in research methodology also includes literature review, the process by which the researcher collects all data available through historical documents. These might include books, newspapers, journals, videos, photographs and other written material. The researcher may also record information using video cameras to capture events as they occur. The researcher can also go through materials produced by people involved in the case study to gain an insight into their lives and experiences.
Field research involves participating in interviews and observations directly. Observation can be done during telephone interviews, events or public meetings, visits to homes or workplaces, or by shadowing someone for a period of time. The researcher can conduct one-on-one interviews with individuals or group interviews where several people are interviewed at once.
Let’s look now at case study methodology.
The case study method can be divided into three stages: formulation of objectives; collection of data; and analysis and interpretation. The researcher first makes a judgment about what should be studied based on their knowledge. Next, they gather data through observations and interviews. Here are some of the common case study research methods:
One of the most basic methods is the survey. Respondents are asked to complete a questionnaire with open-ended and predetermined questions. It usually takes place through face-to-face interviews, mailed questionnaires or telephone interviews. It can even be done by an online survey.
2. Semi-structured Interview
For case study research a more complex method is the semi-structured interview. This involves the researcher learning about the topic by listening to what others have to say. This usually occurs through one-on-one interviews with the sample. Semi-structured interviews allow for greater flexibility and can obtain information that structured questionnaires can’t.
3. Focus Group Interview
Another method is the focus group interview, where the researcher asks a few people to take part in an open-ended discussion on certain themes or topics. The typical group size is 5–15 people. This method allows researchers to delve deeper into people’s opinions, views and experiences.
4. Participant Observation
Participant observation is another method that involves the researcher gaining insight into an experience by joining in and taking part in normal events. The people involved don’t always know they’re being studied, but the researcher observes and records what happens through field notes.
Case study research design can use one or several of these methods depending on the context.
Case studies are widely used in the social sciences. To understand the impact of socio-economic forces, interpersonal dynamics and other human conditions, sometimes there’s no other way than to study one case at a time and look for patterns and data afterward.
It’s for the same reasons that case studies are used in business. Here are a few uses:
- Case studies can be used as tools to educate and give examples of situations and problems that might occur and how they were resolved. They can also be used for strategy development and implementation.
- Case studies can evaluate the success of a program or project. They can help teams improve their collaboration by identifying areas that need improvements, such as team dynamics, communication, roles and responsibilities and leadership styles.
- Case studies can explore how people’s experiences affect the working environment. Because the study involves observing and analyzing concrete details of life, they can inform theories on how an individual or group interacts with their environment.
- Case studies can evaluate the sustainability of businesses. They’re useful for social, environmental and economic impact studies because they look at all aspects of a business or organization. This gives researchers a holistic view of the dynamics within an organization.
- We can use case studies to identify problems in organizations or businesses. They can help spot problems that are invisible to customers, investors, managers and employees.
- Case studies are used in education to show students how real-world issues or events can be sorted out. This enables students to identify and deal with similar situations in their lives.
And that’s not all. Case studies are incredibly versatile, which is why they’re used so widely.
Human beings are complex and they interact with each other in their everyday life in various ways. The researcher observes a case and tries to find out how the patterns of behavior are created, including their causal relations. Case studies help understand one or more specific events that have been observed. Here are some common methods:
1. Illustrative case study
This is where the researcher observes a group of people doing something. Studying an event or phenomenon this way can show cause-and-effect relationships between various variables.
2. Cumulative case study
A cumulative case study is one that involves observing the same set of phenomena over a period. Cumulative case studies can be very helpful in understanding processes, which are things that happen over time. For example, if there are behavioral changes in people who move from one place to another, the researcher might want to know why these changes occurred.
3. Exploratory case study
An exploratory case study collects information that will answer a question. It can help researchers better understand social, economic, political or other social phenomena.
There are several other ways to categorize case studies. They may be chronological case studies, where a researcher observes events over time. In the comparative case study, the researcher compares one or more groups of people, places, or things to draw conclusions about them. In an intervention case study, the researcher intervenes to change the behavior of the subjects. The study method depends on the needs of the research team.
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What is case study research?
Last updated
8 February 2023
Reviewed by
Cathy Heath
Short on time? Get an AI generated summary of this article instead
Suppose a company receives a spike in the number of customer complaints, or medical experts discover an outbreak of illness affecting children but are not quite sure of the reason. In both cases, carrying out a case study could be the best way to get answers.
Organization
Case studies can be carried out across different disciplines, including education, medicine, sociology, and business.
Most case studies employ qualitative methods, but quantitative methods can also be used. Researchers can then describe, compare, evaluate, and identify patterns or cause-and-effect relationships between the various variables under study. They can then use this knowledge to decide what action to take.
Another thing to note is that case studies are generally singular in their focus. This means they narrow focus to a particular area, making them highly subjective. You cannot always generalize the results of a case study and apply them to a larger population. However, they are valuable tools to illustrate a principle or develop a thesis.
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- What are the different types of case study designs?
Researchers can choose from a variety of case study designs. The design they choose is dependent on what questions they need to answer, the context of the research environment, how much data they already have, and what resources are available.
Here are the common types of case study design:
Explanatory
An explanatory case study is an initial explanation of the how or why that is behind something. This design is commonly used when studying a real-life phenomenon or event. Once the organization understands the reasons behind a phenomenon, it can then make changes to enhance or eliminate the variables causing it.
Here is an example: How is co-teaching implemented in elementary schools? The title for a case study of this subject could be “Case Study of the Implementation of Co-Teaching in Elementary Schools.”
Descriptive
An illustrative or descriptive case study helps researchers shed light on an unfamiliar object or subject after a period of time. The case study provides an in-depth review of the issue at hand and adds real-world examples in the area the researcher wants the audience to understand.
The researcher makes no inferences or causal statements about the object or subject under review. This type of design is often used to understand cultural shifts.
Here is an example: How did people cope with the 2004 Indian Ocean Tsunami? This case study could be titled "A Case Study of the 2004 Indian Ocean Tsunami and its Effect on the Indonesian Population."
Exploratory
Exploratory research is also called a pilot case study. It is usually the first step within a larger research project, often relying on questionnaires and surveys . Researchers use exploratory research to help narrow down their focus, define parameters, draft a specific research question , and/or identify variables in a larger study. This research design usually covers a wider area than others, and focuses on the ‘what’ and ‘who’ of a topic.
Here is an example: How do nutrition and socialization in early childhood affect learning in children? The title of the exploratory study may be “Case Study of the Effects of Nutrition and Socialization on Learning in Early Childhood.”
An intrinsic case study is specifically designed to look at a unique and special phenomenon. At the start of the study, the researcher defines the phenomenon and the uniqueness that differentiates it from others.
In this case, researchers do not attempt to generalize, compare, or challenge the existing assumptions. Instead, they explore the unique variables to enhance understanding. Here is an example: “Case Study of Volcanic Lightning.”
This design can also be identified as a cumulative case study. It uses information from past studies or observations of groups of people in certain settings as the foundation of the new study. Given that it takes multiple areas into account, it allows for greater generalization than a single case study.
The researchers also get an in-depth look at a particular subject from different viewpoints. Here is an example: “Case Study of how PTSD affected Vietnam and Gulf War Veterans Differently Due to Advances in Military Technology.”
Critical instance
A critical case study incorporates both explanatory and intrinsic study designs. It does not have predetermined purposes beyond an investigation of the said subject. It can be used for a deeper explanation of the cause-and-effect relationship. It can also be used to question a common assumption or myth.
The findings can then be used further to generalize whether they would also apply in a different environment. Here is an example: “What Effect Does Prolonged Use of Social Media Have on the Mind of American Youth?”
Instrumental
Instrumental research attempts to achieve goals beyond understanding the object at hand. Researchers explore a larger subject through different, separate studies and use the findings to understand its relationship to another subject. This type of design also provides insight into an issue or helps refine a theory.
For example, you may want to determine if violent behavior in children predisposes them to crime later in life. The focus is on the relationship between children and violent behavior, and why certain children do become violent. Here is an example: “Violence Breeds Violence: Childhood Exposure and Participation in Adult Crime.”
Evaluation case study design is employed to research the effects of a program, policy, or intervention, and assess its effectiveness and impact on future decision-making.
For example, you might want to see whether children learn times tables quicker through an educational game on their iPad versus a more teacher-led intervention. Here is an example: “An Investigation of the Impact of an iPad Multiplication Game for Primary School Children.”
- When do you use case studies?
Case studies are ideal when you want to gain a contextual, concrete, or in-depth understanding of a particular subject. It helps you understand the characteristics, implications, and meanings of the subject.
They are also an excellent choice for those writing a thesis or dissertation, as they help keep the project focused on a particular area when resources or time may be too limited to cover a wider one. You may have to conduct several case studies to explore different aspects of the subject in question and understand the problem.
- What are the steps to follow when conducting a case study?
1. Select a case
Once you identify the problem at hand and come up with questions, identify the case you will focus on. The study can provide insights into the subject at hand, challenge existing assumptions, propose a course of action, and/or open up new areas for further research.
2. Create a theoretical framework
While you will be focusing on a specific detail, the case study design you choose should be linked to existing knowledge on the topic. This prevents it from becoming an isolated description and allows for enhancing the existing information.
It may expand the current theory by bringing up new ideas or concepts, challenge established assumptions, or exemplify a theory by exploring how it answers the problem at hand. A theoretical framework starts with a literature review of the sources relevant to the topic in focus. This helps in identifying key concepts to guide analysis and interpretation.
3. Collect the data
Case studies are frequently supplemented with qualitative data such as observations, interviews, and a review of both primary and secondary sources such as official records, news articles, and photographs. There may also be quantitative data —this data assists in understanding the case thoroughly.
4. Analyze your case
The results of the research depend on the research design. Most case studies are structured with chapters or topic headings for easy explanation and presentation. Others may be written as narratives to allow researchers to explore various angles of the topic and analyze its meanings and implications.
In all areas, always give a detailed contextual understanding of the case and connect it to the existing theory and literature before discussing how it fits into your problem area.
- What are some case study examples?
What are the best approaches for introducing our product into the Kenyan market?
How does the change in marketing strategy aid in increasing the sales volumes of product Y?
How can teachers enhance student participation in classrooms?
How does poverty affect literacy levels in children?
Case study topics
Case study of product marketing strategies in the Kenyan market
Case study of the effects of a marketing strategy change on product Y sales volumes
Case study of X school teachers that encourage active student participation in the classroom
Case study of the effects of poverty on literacy levels in children
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Case Study Research Methodology in Nursing Research
Through data collection methods using a holistic approach that focuses on variables in a natural setting, qualitative research methods seek to understand participants’ perceptions and interpretations. Common qualitative research methods include ethnography, phenomenology, grounded theory, and historic research. Another type of methodology that has a similar qualitative approach is case study research, which seeks to understand a phenomenon or case from multiple perspectives within a given real-world context.
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A Case Study with an Identified Bully: Policy and Practice Implications
Lillie b huddleston , eds, kris varjas , psyd, joel meyers , phd, catherine cadenhead , phd.
- Author information
- Article notes
- Copyright and License information
Address for Correspondence: Dr. Kris Varjas, Counseling & Psychological Services, P.O. Box 3980, Atlanta, GA, 30302-3980. E-mail: [email protected] .
Supervising Section Editor: Monica H. Swahn, PhD, MPH
Received 2011 Jan 20; Revised 2011 Jan 21; Accepted 2011 Mar 7.
This is an open access article distributed in accordance with the terms of the Creative Commons Attribution (CC BY 4.0) License. See: http://creativecommons.org/licenses/by-nc/4.0/ .
Bullying is a serious public health problem that may include verbal or physical injury as well as social isolation or exclusion. As a result, research is needed to establish a database for policies and interventions designed to prevent bullying and its negative effects. This paper presents a case study that contributes to the literature by describing an intervention for bullies that has implications for practice and related policies regarding bullying.
An individualized intervention for an identified bully was implemented using the Participatory Culture-Specific Intervention Model (PCSIM; Nastasi, Moore, & Varjas, 2004) with a seventh-grade middle school student. Ecological and culture-specific perspectives were used to develop and implement the intervention that included psychoeducational sessions with the student and consultation with the parent and school personnel. A mixed methods intervention design was used with the following informants: the target student, the mother of the student, a teacher and the school counselor. Qualitative data included semi-structured interviews with the parent, teacher and student, narrative classroom observations and evaluation/feedback forms filled out by the student and interventionist. Quantitative data included the following quantitative surveys (i.e., Child Self Report Post Traumatic Stress Reaction Index and the Behavior Assessment Scale for Children). Both qualitative and quantitative data were used to evaluate the acceptability, integrity and efficacy of this intervention.
The process of intervention design, implementation and evaluation are described through an illustrative case study. Qualitative and quantitative findings indicated a decrease in internalizing, externalizing and bullying behaviors as reported by the teacher and the mother, and a high degree of acceptability and treatment integrity as reported by multiple stakeholders.
Conclusion:
This case study makes important contributions by describing an intervention that is targeted to specific needs of the bully by designing culture specific interventions and working with the student’s unique environmental contexts. Contributions also are made by illustrating the use of mixed methods to document acceptability, integrity and efficacy of an intervention with documented positive effects in these areas. In addition, implications for policy and practice related to the treatment of students identified as bullies and future research needs are discussed.
INTRODUCTION
Bullying is one of the most significant school problems experienced by children and adolescents and affects approximately 30% of students in U.S. public schools. 1 This included 13% as bullies, 10.6% as victims and 6.3% as bully-victims. 2 Bullying has been defined as repeated exposure to negative events within the context of an imbalanced power relationship. 3 Bullying is a serious public health problem that may include verbal or physical injury, as well as social isolation or exclusion. 3 – 4 As a result, research is needed to establish a database for interventions designed to prevent bullying and its negative effects within the context of school policies. 4
Researchers have found that bullying may have deleterious effects for both perpetrators and victims, including social, emotional, mental health and academic concerns, as well as loss of instructional time. 5 – 12 For example, a relationship has been found between bullying behavior and internalizing problems (i.e., depression and anxiety), as well as externalizing problems (i.e., aggression and hyperactivity). 11 – 12 Further, bullies have been found to have more conduct problems and less favorable views of school than their non-bullying peers, which may lead to academic disengagement. 5
Rationale for the Case Study
The purpose of this case study is to describe the implementation of an individualized psychoeducational intervention with an identified bully and to report the outcomes of the intervention in terms of acceptability, integrity and efficacy. 13 This case study was unique because we used mixed methods (i.e., both qualitative and quantitative methods) to contribute to the database on acceptability, integrity and efficacy by providing a rich description of the cultural and contextual variables that may influence the implementation and outcomes of the intervention. 14 This case study was distinctive because it used the Participatory Culture-Specific Intervention Model (PCSIM) to design, implement, and evaluate the intervention. 15 Based on an ecological-developmental stance, PCSIM addresses individual and cultural factors related to mental health and promotes cultural competence using culturally valued resources and coping skills. 16 – 18 PCSIM uses an iterative data collection process that incorporates feedback from stakeholders to promote treatment acceptability and cultural validity, treatment integrity and efficacy. 15 The research questions were: (1) What was the nature of acceptability from the perspectives of stakeholders? (2) What was the treatment integrity of intervention implementation? (3) Was there a reduction in this student’s: (a) externalizing symptoms, (b) internalizing symptoms and (c) bullying behaviors?
Context and Informants
We conducted this study in a southeastern urban public school district with 2,484 students and 499 students at the target middle school. The population was diverse with respect to ethnicity (approximately 40% African American, 52% Caucasian, 2% Asian, 2% Hispanic and 4% multiracial) and socioeconomic status (30% free and reduced lunch). The research team had an ongoing collaborative relationship with this school district for eight years. 19 Bullying behavior was addressed in the district discipline policies, which were distributed to students at all grade levels. The school response to bullying depended on severity and could include: student participation in a conference with school personnel, assignment to alternative lunch area, partial or full day in-school suspension (ISS), out of school suspension, financial restitution for the repair of any damage, or consideration of an alternative placement for up to 10 school days.
The informants included the mother of the target student, the interventionist, a classroom teacher, the seventh-grade school counselor and the target student. The target student’s mother, Ms. S., was an African-American woman who worked in the education field. The interventionist was an African-American female doctoral-level school psychology graduate student who was certified as a school psychologist and had 10 years of classroom teaching experience. The seventh grade counselor was an African-American female masters-level school counselor who had been employed by the district for many years. Based on the tenets of PCSIM, stakeholders participated as informants by providing data to develop intervention goals and to assess intervention acceptability, integrity and efficacy. 15
Qualitative Data
All interviews were semi-structured and produced qualitative data. Interviews were conducted with the mother, teacher and the target student. Interviews were conducted with all informants prior to intervention to facilitate development of the intervention sessions. The pre-intervention student interview was audio taped, transcribed and coded for major themes. The interventionist took ethnographic notes during all other interviews. Teacher and parent interviews were conducted post-intervention to enhance outcome data. Parent interview questions included a focus on the target student’s behavior at home and school, parent concerns related to his behavior, and the results of previously employed strategies. The course instructor, which this student received the lowest conduct grade, participated in data collection (i.e., interviews, observations, and surveys). Examples of the questions from the student, teacher and parent interviews are reported in Table 1 .
Sample interview questions asked of the bullying student, his parent and teacher.
Behavioral observations
The referred student was observed in structured (classroom) and less structured settings (hallway, lunch) to determine the frequency and nature of bullying behaviors and to aid in intervention development. We used a narrative approach (i.e., rich description) for conducting behavioral observations to gain information regarding peer and teacher interactions.
Evaluation/Feedback Forms
We used qualitative student evaluation and interventionist feedback forms to gather narrative information related to intervention implementation, including acceptability and integrity of the intervention. The student feedback forms were completed at the end of each intervention session and were used to determine what the participant liked about the session, as well as what he would change about the session. The interventionist feedback form was completed following each session and provided documentation about culture-specific modifications as well as treatment acceptability and self-assessment of the interventionist’s performance.
Quantitative Measures
Behavior assessment scale for children: second edition.
The Behavior Assessment Scale for Children (BASC-2) was administered to the teacher, parent and student pre- and post-intervention. 23 These data from the student were not considered because of observations indicating that the student did not read the items carefully and, instead, provided invalid responses. The BASC-2 is a behavior rating scale that was designed to evaluate personality characteristics, emotions, self-perceptions or parent/teacher perceptions of adolescents. At-risk T-scores range from 60 to 69 while T-scores of 70 or above are considered clinically significant. This instrument has high test-retest reliability ( r = .91) and internal consistency ( α = .89). 23 We used the internalizing, externalizing and bullying scales for this case study.
Child Self Report Post Traumatic Stress Reaction Index
The Child Self Report Post Traumatic Stress Reaction Index (CPTS-RI) was administered before and after the intervention to determine change in symptoms related to post-traumatic stress experienced by the target student. 20 The CPTS-RI was used to supplement information provided by the BASC-2 regarding internalizing problems. The CPTS-RI has high internal consistency ( α = .86) and test-retest reliability ( r = .84). Although the CPTS-RI does not yield standard scores, raw scores of 38 and above have been described as clinically significant in previous research. 21 , 22
Qualitative Data Analysis Procedures
The qualitative data (interviews, observations, & evaluation feedback forms) were subject to thematic analysis by having one coder read through each piece of data to create a list of themes that were reflected by these data. 24 We employed a deductive approach to coding in which the coder identified information regarding externalizing, internalizing and bullying behaviors in the data. 17 After the first coder had read through all data to generate a list of themes, a group of three coders read through all of the data again and used a consensus-based approach to confirm or modify each theme. This team also selected quotes illustrating these themes. 25
Quantitative Data Analysis Procedures
We analyzed the pre/post quantitative data (internalizing and externalizing from the BASC-2) using a two-step process that included calculation of the Reliable Change Index (RCI) and determination of whether an observed change was clinically significant. 26 – 28 We calculated the RCI based on the standard error of measurement or reliability of the instrument and the student’s pre- and post-scores for each instrument. We used the following formula based on Jacobson & Truax (RCI = X 2 − X 1 /S diff ). S diff is calculated by taking the square root of 2(S E ) 2 , where S E is the test’s standard error of measurement. 27 RCI scores of 1.96 or greater are considered to be statistically significant. Mean scores from the CPTS-RI and bullying content scales were analyzed descriptively. We did not calculate RCI scores for these two variables because standard scores are not reported for the CPTS-RI and there are insufficient data about reliability and standard error of measurement for these two instruments.
Background of the Case Study
The target student for the intervention was David, a 12-year-old African-American student in the seventh grade. David’s mother (Ms. S.) provided background and medical information. David lived with his mother and nine-year-old sister. His family history included a recent martial separation. However, regular contact with his father was maintained through weekend and extended holiday visitation. David’s medical history included a diagnosis of Attention Deficit Hyperactive Disorder, which was managed through medication and counseling.
Reason for referral
David was referred for the bullying intervention by members of the administrative and counseling staff and was described as a “provocative bully” by administrators and teachers. An administrator indicated that David had a tendency to “annoy” his peers verbally until they “reach[ed] their limit” and as a result became physically aggressive with him. The administrator described David’s behavior as verbal bullying. The school counselor expressed concerns about his limited ability to engage in prosocial interactions with peers and school personnel, as David appeared to “ignore the comments of adults” and seemed unaware of how his actions or remarks were perceived by peers. Ms. S. (David’s mother) expressed concern that her son was becoming verbally aggressive in reaction to being bullied at school. She cited school reports of inappropriate comments to teachers and peers as evidence of David’s verbal aggression and indicated that his bullying behaviors persisted or escalated irrespective of school and home interventions. Ms. S. and the school personnel stated that they were interested in determining the best ways to intervene.
INTERVENTION
Data obtained from interviews, surveys, review of records and observations were used to develop an individualized eight session intervention to address David’s bullying behavior. 29 Intervention sessions are described in Table 2 including the sessions, the goals, and cultural modifications that resulted in the individualization of the curriculum. 29
Sessions, goals, and cultural modifications used to individualize the curriculum.
Note. Adapted with permission of the authors.29 Please contact second author for more details regarding the curriculum.
Consistent with the PCSIM, we evaluated this case by examining both the process and the outcomes of the intervention that was implemented with a student who had been identified as a bully-victim. We answered the acceptability, integrity, and efficacy of the intervention for this case study. 15 , 30 – 32
Acceptability: Research Question 1
We defined acceptability as the extent to which stakeholders (e.g., mental health professionals, parents, teachers and students) find a particular treatment or intervention to be fair, appropriate, reasonable and consistent with their expectations of treatment. 31 We collected acceptability data through parent, facilitator, student and teacher report and used data to modify the curriculum in an effort to increase acceptability and efficacy. 15 For example, David reported in the session evaluation that activities that were less contingent upon verbal interaction were more acceptable than those that required him to discuss emotions. Through the recursive process of the PCSIM, subsequent sessions were adapted to allow for choice between various less verbally demanding tasks, such as those that allowed David to respond to the curriculum by creating artwork such as drawings or collages. 16
Examples of high acceptability also were revealed through post-intervention data obtained from all stakeholders. For example, Ms. S. indicated that she viewed the intervention as an important resource to address her son’s social deficits related to interpersonal relationships with peers and family members. David’s teacher acknowledged the value of the intervention as a reinforcement tool by informing David of her ongoing communication with the interventionist to encourage him to behave appropriately in order to have positive remarks relayed about his behavior. We also obtained measures of acceptability from the interventionist after each session, suggesting that initial sessions were less acceptable due to the resistance encountered and the slow development of rapport between the interventionist and the target student. However, treatment acceptability increased during subsequent sessions as rapport developed due to curriculum modifications made based on student feedback (i.e., less verbal input was required).
Integrity: Research Question 2
We defined integrity as the degree to which core program elements are implemented and cultural adaptations are documented. 15 This study employed a partnership model to maintain treatment integrity, by focusing on collaboration with stakeholders in order to be culturally responsive while maintaining the essential components and content of the intervention. 30 We obtained integrity data through the interventionist feedback forms to evaluate the ways in which session goals were met. Based on a thematic analysis of these forms, treatment integrity was high as session goals were met in all of the intervention sessions (meeting the threshold of greater than 80% implementation of intervention components). 31
Efficacy: Research Question 3a –Externalization
We collected qualitative and quantitative results related to David’s externalizing behaviors from the teacher and parent report. The teacher reported in an exit interview that David no longer engaged in disruptive activities after completing assignments but instead chose to read. David’s mother reported a decrease in the number of phone calls received regarding disciplinary concerns from the school during and after the intervention. There was a clinically significant difference in the teacher pre- and post-intervention BASC-2 scores reflecting reduced externalizing behaviors (RCI = − 3.74). There was no change indicated by the parent pre- and post-test BASC-2 scores on externalizing behaviors ( Table 3 ).
Pre-post scores for internalizing, externalizing and bullying.
Statistically Significant change (Reliable Change Index [RCI] > 1.96)
While RCI could not be calculated this represented clinical change from the at risk range to normal limits.
While RCI could not be calculated with this measure, there was a substantial magnitude of change on this measure.
Efficacy: Research Question 3b- Internalization
The school counselor reported that David was less withdrawn at the end of the intervention. For example, she indicated that he made eye contact and acknowledged the statements or requests of school personnel, which were skills addressed in sessions related to empathy and perspective taking. Although David’s CPTS-RI raw score of 20 did not meet the threshold of clinical significance (i.e., 38 and higher), his post-intervention score of seven suggested a lower perception of internalizing symptoms associated with post-traumatic stress after the intervention. Specifically, he indicated that he had fewer bad dreams and was better able to concentrate at school. Quantitative findings from the BASC -2 included a clinically significant decrease in Internalizing Behaviors based on Teacher report (RCI = −3.79). However, there was no change related to internalizing symptoms based on parent report.
Efficacy: Research Question 3c- Bullying
The results of the BASC-2 completed by his teacher revealed that David’s bullying behavior decreased based on pre-post test data. His score on the bullying content scale from the teacher BASC-2 decreased from the at-risk range (SS = 66) to within normal limits (SS = 59) for students his age. Ms. S. reported no change on the parent BASC-2 from pre- (SS= 62) to post-test (SS = 62) in regards to David’s bullying behavior. However, as mentioned earlier, she reported the number of discipline referrals decreased during and after the intervention. Further, qualitative findings from school personnel also suggested improvement in David’s behavior after the intervention. Additional support for positive change in this area is that there were no additional counseling or disciplinary referrals for the remainder of the school year ( Table 3 ).
This case study contributes to the literature related to intervention with bullies by providing an in-depth description of a promising intervention model and by using mixed methods resulting in evidence that this intervention had high acceptability, integrity and efficacy. 13 Using the PCSIM, this intervention successfully integrated data about the culture of bullying within the target school, as well as using knowledge gained through collaboration with parents, teachers and school personnel. 15 , 20 This psychoeducational intervention engaged multiple stakeholders, including school personnel, the mother, and the target student, to facilitate intervention acceptability and integrity and thereby increased the likelihood that the desired outcomes would be achieved. 15 , 30 Further, the use of mixed methods and multiple informants strengthened validity of the intervention and evaluation by examining findings across multiple informants and multiple sources of data. 14
An important finding in this case study was related to the efficacy of this intervention. Based on prior literature, the referral concerns and the pre-intervention data, the intervention was designed to reduce behaviors and symptoms associated with externalization, internalization, and bullying. 11 – 12 Predicted reductions in externalizing behaviors and bullying were partially confirmed with quantitative findings reflected by the RCI for externalization and clinical significance on the bullying scale from the BASC-2. 26 – 28 Additional support was provided by qualitative data from interviews and observations. Similarly, the predicted reductions for internalization were partially confirmed based on the RCI for internalization on the BASC-2 as well as by descriptive data from the CPTS-RI. These quantitative findings were confirmed by qualitative data obtained from school personnel. However, it is noted that the findings for internalizing were not supported by parent report.
The participatory approach to problem identification and intervention development incorporated in the PCSIM was successful in several ways. 15 For example, school personnel and the target student’s mother identified ongoing communication with the interventionist as a strength of the intervention. This enabled teachers to provide insight into the daily interactions of the students, the previous intervention efforts of school personnel, and an overview of the student’s social, emotional and academic strengths and challenges. Further, collaboration with the interventionist provided teachers with an opportunity to experience the target student in a different light by examining the influence of family context on the student’s behavior. This interaction between stakeholders and the interventionist exemplified the recursive nature of the PCSIM and illustrated the potential importance of mental health consultation in facilitating positive outcomes when intervening with bullies. 15 , 33
LIMITATIONS AND FUTURE RESEARCH
Since this case study was conducted with a single participant, more research is clearly needed to demonstrate the acceptability, integrity and effectiveness of this individualized intervention with identified bullies. In addition, given the range of findings from both the parent and teacher, future efforts should be designed to include input over time from multiple participants and to use these data for recursive revision of intervention plans. School-based (e.g., school counselors, school psychologists, school nurses) and mental health practitioners are uniquely qualified to design and implement culture-specific interventions for bullies in schools by using their relationships with stakeholders, along with ongoing data collection, to increase intervention acceptability, integrity and efficacy. 15 Future research may include a greater emphasis on systematic evaluation of the processes used to consult with educators and parents, particularly since educators and parents can have different views, while also having great potential to influence children. Based on information gained through the iterative process of the PCSIM, the intervention might be used as a method of primary prevention by extending it to younger students. 15 Further, research is needed to examine the range of ways that this intervention may need to be modified to address the characteristics of other bullies and their unique cultural and ecological circumstances. Such modifications might include multiple sessions per week, meeting with members of the target student’s peer group, and a greater focus on behavior management strategies.
POLICY AND PRACTICE IMPLICATIONS
This case study has important implications for practice in the context of public policy. While the ideas discussed in this paper may have the potential to create meaningful change in some bullies, it requires intense levels of data collection and analysis to address the acceptability, integrity and efficacy of this type of intervention. This requires a public commitment to the expense needed to carry out such intervention effectively. It also may require research based on public health models that seek less expensive methods of intervention and that emphasize a full range of preventive interventions, including primary prevention. 4 In this context, it is noted that policies in place within a school, school district and/or community may play a role in strengthening intervention efforts. 4 For example, the intervention described in this paper was implemented in the context of school policies that did not tolerate bullying and that had clear guidelines for school responses to bullying. Also, schools policies of service delivery referred to as response to intervention that include a simultaneous focus on a range of services including primary prevention, risk reduction, secondary prevention and tertiary prevention. 34 Research is needed to develop an understanding about the impact of such policies on the efficacy of individualized interventions such as this.
Acknowledgments
We would like to thank the student, parent, and school personnel who participated in this intervention. Funding for this work was supported by the American International Group, Inc. Additional funding was provided by the Center for School Safety, School Climate, and Classroom Management and the College of Education Dean’s Office at Georgia State University.
Conflicts of Interest: By the WestJEM article submission agreement, all authors are required to disclose all affiliations, funding sources and financial or management relationships that could be perceived as potential sources of bias. The authors disclosed none.
Reprints available through open access at http://scholarship.org/uc/uciem_westjem .
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